Grand Rotana Resort & Spa

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitizer in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitized
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Thermometers for guests provided by property
• Safe

Services and conveniences

• ATM on-site
• Business centre
• Wake-up service
• Concierge service
• Entertainment staff
• Currency exchange on-site
• Mini-market on site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access
• Key card access
• 24hr front desk
• Smoking rooms available
• Conference rooms
• Safety deposit box
• Bottle of water

Basics

• Wi-Fi available in all areas
• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Trash cans
• Conditioner

Pool and spa

• Heated pool
• Infinity pool
• Spa
• Hot tub
• Outdoor pool
• Pool towels
• Pool with a view
• Private pool
• Spa and wellness centre
• Massage
• Pool bar
• Sauna
• Water slide

Accessibility and suitability

• Entire unit located on ground floor
• Entire unit wheelchair accessible
• Multi-lingual staff
• Hypoallergenic
• Hypoallergenic pillow
• Non-feather pillow
• Pets not allowed
• Non-smoking rooms available
• Disabled Access
• Elevator
• Accessible by elevator
• Upper floors accessible by elevator
• Upper floors accessible by stairs

Bathroom

• Hairdryer
• Bathrobe
• Private bathroom
• Shower
• Shower cap
• Additional bathroom
• Additional toilet
• Bathtub
• Bidet
• Toilet
• Toilet paper
• Toothbrush
• Walk-in shower

Dining

• Wine glasses
• Electric kettle
• Fruits
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Tea/coffee maker
• Kettle
• Coffee machine

Things to do

• Gift shop
• Shops (on site)
• Game room
• Scuba diving
• Diving
• Snorkeling
• Evening entertainment
• Beauty salon
• Karaoke
• Table tennis
• Jet skiing

General

• Executive lounge access
• Garden view
• Interconnected room(s) available
• Lockers
• Pool view
• Storage available
• Sea view
• Slippers
• Soundproofing
• Telephone
• Tile/marble floor

Family friendly

• Babysitting or child care
• Cribs available
• Child pool
• Indoor play area
• Kids' club
• Kids' outdoor play equipment
• Playground
• Children's high chair

Outdoor

• Private beach
• Garden
• Terrace/Patio
• Beach towels
• Balcony

Bedroom

• Extra-long beds (> 2 metres)
• Fold-up bed
• Socket near the bed
• Sofa bed
• Wardrobe or closet

Laundry

• Ironing service
• Laundry facilities
• Laundry service
• Iron and ironing board

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Shuttle service (additional charge)

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• TV

Workspace

• Fax/photocopying
• Desk

Fitness

• Fitness centre
• Tennis