Royal Empire Hotel

National Road #6, Phum Krous, Siem Reap 855, Cambodia
+855 6396 9599

Cheapest
rate per night

7.6

Good
based on 146 reviews
Royal Empire Hotel - Siem Reap, Cambodia
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
SnapTravel C$ 44
SnapTravel

Good to know

Distance to city centre

2.0 km

Location rating

10.0

Nearest Airport

Siem Reap

Distance to airport

5.4 km

Rooms

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Reviews

Traveller rating

7
8
8
3
0

Time of year

Traveller type

Show reviews that mention

+
  • Mediocre
    Sep. 2019
    3.8

    Nothing

    Everything. This is the worse hotel ever I have booked via booking.com. It is just hopeless hotel. Right from receptionist to every other staffs you come across during your stay at this hotel. Basically it is a white elephant that waiting to shut down. I was given WIFI login ID during checkin. However I could not login from my room. Called the receptionist and he happily informed me that it will difficult to connect while in the room. He informed me that I can only use WIFI in the hotel lobby. As I had to check my work related emails, came to the lobby but still could not login even though the signal was strong. Finally end up using my international roaming to connect to internet. But it was not long before i swamped by mosquitoes forcing me to abandon and went back to the room. The lighting in the room was very poor and I had difficulty to work on my laptop. The next day morning I called the receptionist asking for iron and iron board to be send to the room. She kept on repeating that she don't understand what I am asking for. She put me on hold for a quite number of times and each time came back with the same response she could not understand what I am asking for. Finally I told her to get the house keeping. Somehow she understand the word housekeeping and she said yes. After sometimes someone came knowing the room door. It was the housekeeping lady who don't speak English. I had hard time explaining to her and finally she brought me a iron without iron board. When I asked her for iron board, she shook her head to inform that iron board is not available. I pointed to the floor and showed hand single referring to "shall i use the floor to iron the shirt" of which she nodded her head in agreement. The breakfast was hopeless. Nothing was refilled once it is finished. By 08.00am almost everything in the buffet finished. I cancelled my one night stay at this hotel and move to another hotel as I could not tolerate staying there anymore.

  • Excellent
    Apr. 2019
    9.6

    Most of the staff speaks English which makes the communication very difficult.

  • Excellent
    Apr. 2019
    10.0

    The receptionist are very kind, they are very friendly and warmly well coming with cold well come drink. The breakfast is very good with helpful service. The swimming pool and poolside bar made me very relaxed. The location is very convenience , It was 5 minutes from the airport and 5 minutes from the city, Pup Street. While I was staying at Royal Empire Hotel, I felt like I stay at my home!

  • Okay
    Mar. 2019
    5.4

    Location was convenient

    The staff were rude and slow

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About

Overview

When you stay at Royal Empire Hotel in Siem Reap, you'll be connected to a shopping center, within a 10-minute drive of Pub Street and Royal Garden. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Siem Reap? This hotel has facilities measuring 1744 square feet (162 square meters), including a conference center. A shuttle from the airport to the hotel is complimentary (available 24 hours).

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.6 Good

based on 146 reviews

10.0

Location

10.0

Pool

4.8

Room

3.8

Breakfast

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled Access
Business centre
Car rental
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Tennis
Cable or satellite TV
Air-conditioned
24hr front desk
Sauna
Airport shuttle
Free parking
Pool table
Designated smoking area
Storage available
Terrace/Patio
Linens
Towels
Grill
Elevator
Massage
Library
Accessible by lift
Alarm clock
Balcony
Bathtub
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Children television networks
City view
Conditioner
Desk
Dining area
Dining table
Electric kettle
Extra long beds (> 2 metres)
Family rooms
Fire extinguisher
Flat-screen TV
Free toiletries
Fruits
Garden view
Hardwood or parquet floors
Heating
Hypoallergenic
Key access
Key card access
Kids meals
Landmark view
Lockers
Lowered sink
Newspapers
Outdoor dining area
Pants press
Pool view
Private bathroom
Private check-in/check-out
Private parking
Quiet street view
Raised toilet
Roll-in shower
Safety deposit box
Seating area
Secured parking
Shampoo
Shower
Shower cap
Slippers
Smoke alarm
Snack bar
Sofa
Soundproof rooms
Soundproofing
Swimming pool toys
Tea/coffee maker
Telephone
Toilet
Toothbrush
TV
Upper floors accessible by elevator
Valet parking
VIP room facilities
Walk-in shower
Wine glasses
Mobile hotspot device
Wifi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
Mini-market on site
Packed lunches
Public transport tickets
Shoeshine
Shops (on site)
Special diet menus (on request)
Tour desk
Wake-up service
Table tennis
Spa
Child pool
Coffee shop
Safe
Babysitting/child services (surcharge)
Free Internet
Pets not allowed
Wedding services
Fireplace
Rooftop

FAQs when booking at Royal Empire Hotel

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Photos

All Photos (14)
Bedroom (5)
Pool (1)
Lobby (2)
Lounge (1)

Location

Most Popular Landmarks

  • Lucky Mall 1.8 km
  • Angkor Shopping Center 1.9 km
  • Angkor National Museum 2 km
  • Angkor Night Market 2 km
  • Royal Garden 2 km
  • Pub Street 2.3 km

Siem Reap Travel Guide

Learn about Siem Reap on KAYAK

Getting Around

Siem Reap 5.4 km

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Hotels Cambodia Siem Reap Royal Empire Hotel