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|Munich Franz Josef Strauss|
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The hotel is placed in a nice setting: beautiful mountain scenery (if you have a room on the southside....) Prior to arrival I called the hotel and got confirmation about the booked room: "Confort plus room" with parquet floor on the quiet side of the hotel (some parts of the hotel have ongoing renovation works).
However, when I arrived I got a room with carpet on the floor instead. My dust allergy made me refuse this room. They offered another room with (a dusty) parquet floor which was much smaller and still not the category that I booked. Next morning at 8am I was woken up by loud noise from construction work outside at the opposite part of the hotel. When I checked out and said to the manager helping me that the price had to be corrected according to the room I actually got, he said (in german, thinking I wouldn't understand) to his assstant, "I don't have time for this" and had her handle it. Impolite behaviour!!! The price was reduced with 10 euros...... Compared to the quality of other similar hotels in the region this hotel is too expensive
All, except - see bellow.
I haven't got the Invoice for my stay in the Hotel.
Decoration is nice, breakfast is good, room is very comfortable and clean.
It was a beautiful location, access to many ski area's, and tickets could be bought right at the hotel. There was so much different entertainment that kept us busy, i booked online by google and was extremely impressed. Hotel staff were very kind.
Located in Sonthofen, Allgäu Stern Hotel is in the mountains, within a 10-minute drive of Bad Hindelang Mini Golf Course and Bad Hindelang Local History Museum. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
based on 314 reviews
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