Norton House Hotel

17 Norton Road, Swansea, SA3 5TQ, United Kingdom
+44 179 240 4891

Cheapest
rate per night

8.6

Excellent
based on 1,301 reviews
Norton House Hotel - Swansea, Wales, United Kingdom
Fri. 4/12
-
Sat. 5/12
Compare vs. KAYAK |

Provider Nightly total
KAYAK C$ 104
Opodo C$ 112
Booking.com C$ 175
KAYAK
Opodo
Booking.com

Good to know

Value for money

8.5

Distance to city centre

6.2 km

Location rating

9.2

Nearest Airport

Cardiff Cardiff-Wales Arpt

Distance to airport

50.0 km

Rooms

Fri. 4/12
Sat. 5/12

Standard Rooms

C$ 104+

Bed type
Provider
Nightly base price
Unknown
C$ 104 per night
Unknown
C$ 112 per night

Superior Rooms

C$ 175+

Bed type
Provider
Nightly base price
Unknown
C$ 175 per night

Reviews

Pros

Cons

Traveller rating

765
301
77
15
1

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Jun. 2010
    8.0

    The room offered great space and comfort for the price and easily catered for our 5 person family

    the fire doors caused some health and safety issues for our 3 and 5 year old

  • Mediocre
    Jun. 2010
    4.0

    Good accommodation

    Very understaffed. Service at breakfast was very poor although the food was fine when it eventually arrived.

  • Okay
    May 2010
    5.7

    Friendly staff, giving local relevant and personal advice on places to eat and buy surf gear.

  • Okay
    May 2010
    5.7

    The staff were very helpful, understanding and flexible (I ordered 2 courses at dinner but then changed my mind and just had starter as was not feeling very well - staff were very nice about it, no problem, and only charged us a very small amount for the starter). They also gave us good advice about nice things to do during our stay in the Mumbles.

    I think our room was maybe near the kitchen, but a very loud humming noise kept starting and stopping all evening up until almost midnight, not possible to sleep through it.

  • Okay
    May 2010
    5.6

    The bath was lovely and location was good - near to Mumbles and Caswell bay

    The Tv was difficult to control - decor of the room dated - top of kettle dirty and the room could have been dusted - there was a wedding party on the night of our stay who were very loud until about 1.00 am so we had limited sleep - their rubbish - broken glass bottles, fag butts, empty cans were all around the entrance in the morning when we went in for breakfast. The breakfast service however had to be the worst experience as the staff were slow to seat us - there was mess everywhere from previous guests and the staff seemed unaware of the need for speed, a chap in particular would take one dirty thing out at a time or go to the kitchen empty handed where he could have multitask - we asked for coffee but then had to wait for milk, there was a few juice varieties to choose but no clean glasses - no fresh coffee on offer. The cooked breakfast was nice although the order incomplete. Other guests were also unhappy having to wait for toast and then giving up - general attitude of staff serving was not good. I think the management should take these comments on board to improve this service regardless of wether the hotel had many guess to stay - more staff who had adequate training should have been on duty to cope with the demand.

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About

Overview

Norton House Hotel Mumbles is situated in Swansea and is within a short walk of local sightseeing spots, such as Oystermouth Castle. It is conveniently located for guests wishing to discover the area's attractions.

This elegant hotel offers a 24-hour reception, luggage storage and laundry facilities. A Wi-Fi connection is also provided.

There are 18 light and airy rooms at Norton House Hotel Mumbles, each offering all the essentials to ensure a comfortable stay. There are also honeymoon suites available.

The area surrounding the hotel has a variety of cafés and restaurants. Swansea University is a short drive away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

based on 1,301 reviews

8.8

Cleanliness

8.6

Comfort

8.8

Staff

8.5

Value for money

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Wedding services
Free Wi-Fi
Electric kettle
Wi-Fi available in all areas
Internet
Terrace/Patio
Daily housekeeping
Fax/photocopying
Family rooms
Linens
Towels
Grill
Fire extinguisher
Bird watching
Surfing
Laundry facilities
Elevator
Laundry service
Meeting/Banquet facilities
Boating
Free toiletries
Room service
Smoke alarms
Heating
Shower
Breakfast included
Contactless check-in/check-out
Casino
Fishing
Golf
Cycling
Scuba diving
Sofa
Snorkeling
CCTV in common areas
CCTV outside property
Waterskiing
Enhanced cleaning
No smoking
Restaurant
Bar/Lounge
Hairdryer
Ice skating
Jet skiing
Horse riding
Bridal suite
Kayaking
Tennis
Telephone
Carpeted
Newspapers
Toilet
Mountain biking
Coffee machine
Parasailing
TV
Pets not allowed
Rafting
Free parking
Picnic area
Rock climbing
Table tennis
Upper floors accessible by stairs
Sailing
Disinfection of high-touch surfaces
Shopping
Pool table
Windsurfing
Private bathroom
Garden
Wardrobe or closet
Kitchen
24hr front desk
Private entrance
Kitchenette
Storage available
Private parking

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Photos

All Photos (34)
Bedroom (17)
Living room (3)
Bathroom (7)
Kitchen (1)

Location

Most Popular Landmarks

  • Clyne Gardens 1.8 km
  • Mumbles Pier 2.2 km
  • Caswell Bay Beach 2.3 km
  • Mumbles Lighthouse 2.6 km
  • Singleton Park 3.7 km
  • St Helens Rugby and Cricket Ground 4.4 km

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