Pros:The location was good and the staff was helpful I was not here on business or leisure I was here due to an emergency and had to stay here with myself and my eight-year-old son
Cons:1st reservation information Kayak # 38017240345 Apr 14 2021 Hawthorn Suites by Wyndham Tinton Falls Tinton Falls, NJ $426.42 Wed, Apr 14 - Sat, Apr 17 Room Description Free WiFi, My first confirmation number from the first room that I stayed in room 611 where I had all of my issues and major problems unfortunately First reservation information Kayak# 38017240345 Apr 14 2021 Hawthorn Suites by Wyndham Tinton Falls Tinton Falls, NJ $426.42 Wed, Apr 14 - Sat, Apr 17 Room Description Free WiFi, 2nd reservation information done through Hawthorn Suites Website 4/17/21-4/19/21 Confirmation #86200EC036500 Room Description Free WiFi, $456.21 I was not here on business or leisure I was here to do a emergency and I had to stay here with myself and my eight-year-old son I am a single mother who is struggling terribly I lost my job due to Covid and my son also needs to be homeschooled/virtual school every day due to his school being closed because of Covid I picked this place because of their reviews and the fact that there was Wi-Fi because that was a necessity because my son not only needs to be in virtual school every day which requires Wi-Fi my son Is also an IEP/child study team/classified in needs extra help in school the room that I stayed in was 611. I was there from Wednesday 4/13/21 8am till Saturday 4/17/21 in the late afternoon around or after 3pm. I spent $426.42 on a hotel room for me in my eight-year-old son for an emergency which I put on a credit card because I am a single mother struggling terribly financially due to Covid and this aversion see that we had that we had to come to a hotel in the first place I spend $426.42 on a hotel room that does not have Wi-Fi before I book the room I contacted the provider that I used online as well as called the main office to make sure that they have working Wi-Fi and then when I got there I asked again and I was told yes again there is Wi-Fi then immediately when we got to the hotel and checked in and got into our room Wednesday, April 13 at 8 AM we needed to get the Wi-Fi set up to login to my sons virtual homeschooling classes the Wi-Fi did not work at all whatsoever not on phones not on laptops not on tablets not on TVs not on anything immediately I contacted the main office they said they were on able to help me when it came to Wi-Fi problems that there’s nothing they could do on their end after many phone calls to the main office as well as to many calls to corporate and walks over to the main office also I have a broken ankle I have two torn ligaments and one torn tendon and an injury that I got last Friday, April 9, 2021 I cannot walk I cannot stand I am in excruciating pain and I’m getting surgery next week so I had to go back-and-forth from my room to the main office on crutches with my eight-year-old son to try and get the Wi-Fi fixed the Wi-Fi did not get fixed in the main office was not able to help me I had an emergency which is why me and my son had to stay at this hotel and again I picked it Because of the Wi-Fi and it was closest to me and have the best reviews I maxed out my credit card in order to stay here for an emergency that happened so I maxed out credit cards to stay in hotel for $426.24 that had Wi-Fi but it did NOT work AT ALL and I could not use it The Wi-Fi literally did not work AT ALL whatsoever it did not work on a laptop to even Google something or look at a webpage it did not work on my phone or my sons phone it did not work on a tablet it did not work on a smart TV or fire stick the Wi-Fi did not work at all so on For $426.24 waisted Because I ended upbecause I ended up having to spend $314.50 on 2 hotspots. On Wednesday April 15 2021 my first day here I had to go to Verizon and purchase a hotspot with 30 GB for $213.24 + A monthly fee. (which I have the receipt for I have the receipt for everything I had to purchase) because my sons school is virtual all on a laptop which obviously you need Wi-Fi for. I even attempted to have him do school on an iPhone but the Wi-Fi would not work at all in room 611 for anything for a phone for a laptop or a tablet and nothing that although the main office was very nice they were unable to fix the Wi-Fi or make it work building six is the farthest building from the main office I’m assuming that’s where their routers and Internet equipment is and of course the room I was in 611 was the only one room they had open so I maxed out my credit cards after an emergency to stay at this hotel chose it because of the reviews and the Wi-Fi and then I had to go and Get with a broken ankle torn ligaments and crutches go to Verizon and spent $213.24 on a hotspot (I have receipts and serial numbers) after spending the last of my money on this hotel to stay here with me and my son because I had an emergency the hotspot from Verizon that was $213.24 had 30 GB because it was a hotspot and not real Wi-Fi the 30 GB was gone Thursday 4/15/21 so then again I had no Wi-Fi from the WIfi fr