Pros (+) everything
4 stars
Rio Serrano Hotel + Spa
Torres Del Paine, Torres del Paine 621-2126, Chile
Torres del Paine, Chile
See location+56 979 666 932Photos of Rio Serrano Hotel + Spa
Overview
Rio Serrano Hotel + Spa provides a comfortable setting in Torres del Paine and has a swimming pool, complimentary wireless internet and free private parking on-site. It also features an express check-in and check-out feature, a sauna and an all-inclusive meal plan.
The hotel has been recently refurbished and offers an airport shuttle, a kids club and a currency exchange. A gym is available to those wishing to keep up their exercise regimes while travelling.
The comfortable rooms at Rio Serrano Hotel + Spa offer a private bathroom, an in-room safe and a mini bar. They all provide heating and a telephone.
The hotel's restaurant provides regional cuisine and the bar serves light snacks and a variety of drinks. Packed lunches can be prepared on request for those wanting to sightsee during the day.
Latest deals for Rio Serrano Hotel + Spa
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Rio Serrano Hotel + Spa
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- A/V equipment rental
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
Basics
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Internet
- Free Wi-Fi
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Bathroom
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Disabled Access
- Accessible by elevator
- Allergy-free room
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Continental breakfast
- Minibar
- Snack bar
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Game room
- Horse riding
- Pool table
General
- Mountain view
- Storage available
- River view
- Seating area
- Soundproof rooms
- Telephone
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Shared lounge/TV area
- TV
Pool and spa
- Indoor pool
- Pool towels
- Spa and wellness centre
- Sauna
Parking and transportation
- Free parking
- Private parking
- Free valet parking
- Airport shuttle
Family friendly
- Cribs available
- Kids meals
- Indoor play area
- Complimentary breakfast
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Laundry
- Laundry facilities
- Laundry service
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Rio Serrano Hotel + Spa
9.3
Wonderful
1723 verified ratings
Wonderful
1146
Very good
264
Good
170
Okay
52
Fair
53
Mediocre
14
Poor
24
Summary of reviews
Guests say
Guests loved the stunning location and beautiful amenities of the hotel, particularly the views and the pool. However, many reviews highlighted issues with service, especially during check-in, and some felt the value for the price was lacking. Overall, the hotel offers a pleasant stay with some room for improvement in service quality.AI-generated from customer reviews
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Score by provider
9.3 out of 10
140 reviews
9.1 out of 10
1 review
10 out of 10
1 review
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Location
Torres Del Paine, Torres del Paine 621-2126
What's nearby
- Salto Chico Falls13 km
- Cerro Tenerife18.3 km
- Tyndall Glacier21.2 km
- Serrano Glacier21.8 km
- Balmaceda Glacier26.6 km
- Mirador Glacier Grey29.3 km
- Base of Towers of Pain32.4 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Rio Serrano Hotel + Spa
Low season | March |
|---|---|
High season | February |
Average price (weekend night) | C$ 525 |
When to book a room at Rio Serrano Hotel + Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Torres del PaineGood to know
Value for money | 8.2 |
|---|---|
Distance to downtown | 43.1 km |
Everything you need to know for your stay in Torres del Paine
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