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Hotels near Tucson airport

Hotels near Tucson airport

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Tucson (TUS) - Tucson, AZ, United States
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Best hotels near Tucson airport

Cleanliness
9.3
Comfort
9.0
Facilities
10.0
Location
8.9
Overall
10.0
Overall 9.0 Excellent
Based on 263 reviews
Cleanliness
9.3
Comfort
9.0
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.7
Comfort
9.6
Location
9.4
Services
9.6
Staff
9.9
Cleanliness
8.9
Comfort
8.6
Location
8.1
Services
8.8
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
9.2
Cleanliness
9.2
Comfort
8.7
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
8.6
Comfort
7.9
Location
8.9
Services
8.9
Staff
8.9

Excellent 9.0
Pros: Very nice room with kitchen bed was comfortable staff was very accommodating
Cons: Nothing
Excellent 10.0
Pros: The kitchen was fully stocked--even had a toaster. We often rent hotels with kitchens, and we liked that the kitchen was somewhat separate from the living/sleeping area. Comfortable beds and overall a very nice space.
Cons: The heat/cool thermostat could not be turned off. It had to be set on a specific temperature causing it to automatically come on throughout the night--either heating or cooling, and in March we would have preferred neither.
Good 7.0
Pros: Staff were very friendly and helpful
Cons: The location of the tv in the room was in an extremely awkward and uncomfortable location in the room
Excellent 9.0
Pros: It was quiet. Good sized room. Clean. Couple of good diner type places within walking distance. Close to the airport. Would definitely consider staying again.
Excellent 8.0
Pros: The room was great! We didn't realize it came with a kitchenette.
Excellent 8.0
Pros: Good location at a good price. Staff very efficient and helpful
Cons: No blanket. Had to keep room very warm to sleep
Excellent 9.0
Pros: The Staff was friendly and helpful. The room was clean, and the bed was comfy. Full size fridge and microwave. Enjoyed The Flat screen TV and Free Internet. The outdoor pool was nice.
Cons: There was no outdoor jacuzzi or spa. Breakfast was lacking, but I understand, due to COVID.
Excellent 10.0
Pros: Fantastic room and everything at this hotel was very clean
Cons: nothing
Excellent 10.0
Pros: Excellent amenities for an extended stay. Spacious rooms, comfortable bed, and clean.
Cons: Nothing
Excellent 10.0
Pros: The room included many amenities needed for an extended stay. Staff members are friendly and accommodating. This has been an excellent choice while relocating.
Cons: Limited continental breakfast
Excellent 10.0
Pros: Outstanding customer service and cleanliness.
Good 7.0
Pros: Room was very clean and fresh looking.
Cons: Beds were quite hard and would have liked them to be more comfortable.
Excellent 10.0
Pros: Fantastic room! Great and helpful front desk personnel.
Cons: No.
Excellent 8.0
Pros: Very close to the airport.
Good 6.0
Pros: Decor
Cons: Not offering honeymoon surprises as promised
Excellent 10.0
Pros: The comfort safety lot's of family all around the hotel safety protocols convenient stores in minutes drives casino very close very big rooms microwave stove and fridge all very useful pool it's all very nice.
Cons: Nothing it was better than I expected.
Good 7.0
Pros: Location. Desk clerk was very helpful and friendly. Maids were smiling and pleasant. Maintenance people do a good job. The lobby, halls and room were nice and clean. The price was fair and the location good. I liked the little lobby grocery.
Cons: I was in room 119, without the bath fan on, a bit sewer gas comes into the room. also the outside window faces a patio where smokers smoke, the smoke still com Covid makes travel more of an ordeal, as you know. I do not know how to make it less so.
Okay 5.0
Pros: THERE WASN'T ANY BREAKFAST, WHEN DOWN EARLY FOR GRAB N GO, EVERYTHING WAS GONE! EVEN THOUGH IT WAS LABOR DAY WEEKEND.THE HOTEL KNEW HOW MANY GUESTS WERE STAYING THERE, THEY WERE OUT OF EVERYTHING, NO CEREAL, MILK, JUICE, FRUIT, OR ANYTHING! HAD ASKED TO SPEAK TO WHOEVER WAS IN CHARGE. BUT NO ONE WAS THERE! TALKED TO THE YOUNG FEMALE AT THE FRONT DESK. SHE WAS NO HELP. SHE DIDN'T KNOW MUCH ABOUT ANYTHING! CALLED THE SUPERVISOR. A COUPLE OF DAYS LATER, IT WAS THE SAME PHONE NUMBER AS THE HOTEL FROM THE BUSINESS CARD. NO ONE ANSWER THE PHONE JUST KEPT RINGING! CALLED AGAIN, IT JUST RANG....
Cons: EXTRA MORE ITEMS ORDER FOR BREAKFAST, THE HOTEL LOOKED LIKE IT WAS FULL. SO THE MANAGER, STAFF, KNEW HOW MANY GUESTS THEY HAD AT HOTEL. BUT STILL DID NOT HAVE ANYTHING FOR BREAKFAST TO SERVE THEIR GUESTS!! VERY DISAPOINTING THAT WAS 1 OF THE MAIN REASONS WE BOOKED THIS HOTEL. BECAUSE BREAKFAST WAS INCLUDED. EVEN THOUGH COVIC 19- SOCIAL DISTANCING, & WEARING A MASK WAS WHAT WE WERE DOING UNDER THE CIRCUMSTANCES. NEED TO BE MORE AWARE OF THEIR GUESTS NEEDS.
Excellent 8.0
Pros: The location and hotel staff
Cons: The cigar smoke in the elevator and hallway. Our tv didn't work for several days. Would have like the sheets changed , had to ask for clean towels and garbage removal.
Excellent 8.0
Pros: The front desk staff was remarkable. She brought us a blanket and had to come and fix our tv.
Cons: Dishes still in dishwasher . Felt they should have been cleared out and put away.
Good 7.0
Pros: The room was very modern, with lots of storage and places to sit or work. The full kitchen included a dishwasher as well as a cook top, toaster, and full size coffee maker.
Cons: The "breakfast" was nothing more than an orange, a small box of juice, and a cheap fruit bar. VERY DISAPPOINTING! and NO SHUTTLE! I'm so tired of hotels using the Kung-flu as an excuse to stop providing basic hotel services.
Okay 5.0
Cons: Staff did not make up bed every day Staff did not clean room on Sunday
Good 6.0
Pros: The suite was equipped with dishes and silverware.
Cons: Their pet fee, at $100, was a total ripoff! At that lofty sum they shouldn't be permitted to bill themselves as "pet friendly"! They alleged they had to do a "deep clean" after animals had been in the room due to future guests with allergies etc.
Good 6.0
Pros: Rate. Full kitchen.
Cons: Internet options on TV did not work. Old mattress. Sink leaked. No local shuttle. Only shuttle to airport. Breakfast was mediocre.
Good 7.0
Pros: The staff was friendly
Cons: The beds.
Mediocre 3.0
Pros: Clean and comfortable room. Good bed. Good size bathroom. Lots of kitchen space for size of room.
Cons: Wifi wasn't working. Made staff aware of this w/o results. TV reception issue made it unwatchable. Noise from the nearby freeway was pretty constant. Some sketchy characters in the parking lot. The hotel is closer to a 2-star than 2 and 1/2 star property.
Poor 1.0
Pros: Location was good, can't hear planes
Cons: very noisy stomping above us, kept us up all night. then we got moved to another room, which was on the top floor in a corner so we thought it would be quiet, however we got an unwanted wake up call at 2:30 am!!! will never stay there again
Good 7.0
Pros: Have always loved staying at this hotel but...
Cons: Daughter woke up with bites on legs.
Poor 1.0
Cons: When traveling REST is the most important thing. With a 1 and 11 year old we had to exit the hotel at 1:30am for a fire alarm for and stand outside. After 3 more alarms I finally got to sleep at 4:30am. On checkout the staff didn't even offer an apology.
Okay 4.0
Cons: Car broken into
Good 7.0
Pros: Full frig and kitchenette
Cons: Floor sound insulation
Okay 4.0
Pros: Leaving. The staff is great. The owners are cheap and are a disgrace to the Marriott brand. The granite in the bathroom probably cost more than the mattress. I'm not kidding btw.
Cons: The bed was awful. The decor was a hodgepodge of tackiness. The breakfast was pathetic and barely edible. Insufficient parking when hotel is full. Did I mention that the bed was atrocious. Woke up in pain every day. Avoid this hotel.
TownePlace Suites by Marriott Tucson Airport - Tucson
Rated #1
9.0
Excellent 9.0
Based on 263 reviews
Details
Reviews
C$ 142

Cleanliness
9.3
Comfort
9.1
Facilities
8.9
Location
9.0
Overall
9.0
Overall 8.9 Excellent
Based on 526 reviews
Cleanliness
9.3
Comfort
9.1
Facilities
8.9
Location
9.0
Overall
9.0
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.0
Services
8.8
Staff
9.2
Cleanliness
10.0
Comfort
9.3
Facilities
8.6
Location
8.6
Overall
9.3
Cleanliness
8.0
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
9.2
Comfort
9.1
Location
8.9
Services
9.0
Staff
9.5
Cleanliness
9.4
Comfort
9.3
Facilities
9.0
Location
9.4
Overall
9.0
Cleanliness
9.4
Comfort
9.2
Facilities
8.6
Location
9.1
Overall
8.0
Cleanliness
9.1
Comfort
8.9
Location
9.0
Services
8.7
Staff
9.4

Excellent 10.0
Pros: Room was cleaned and sanitized this made my stay very pleasant
Excellent 9.0
Pros: Room was clean & comfortable. Breakfast was good and the staff was pleasant and helpful.
Cons: Limited parking close to the entrance.
Excellent 10.0
Pros: Nothing that I didn't like!
Cons: They never disappoint me!
Excellent 9.0
Pros: They sold beer from their little shop. No sunscreen :/ The rooms were nice and clean.
Cons: Pool was dirty. Sticks floating in the water, dirt at the bottom. Lacking daily maintenance.
Excellent 8.0
Pros: I liked the layout of the room. I liked the shower doors.
Cons: Could hear our neighbor loud and clear through the wall. The coffee service is down on the floor with the ice bucket.
Excellent 9.0
Pros: Friendliness of staff to help with anything.
Cons: Breakfast could have been more substantial.
Excellent 9.0
Pros: Good service
Cons: Nothing
Excellent 9.0
Pros: Clean and friendly staffs
Cons: Nothing
Excellent 10.0
Pros: Clean, quiet room and nice staff.
Excellent 10.0
Pros: It was extremely clean. It was also modern, had an inviting bed, awesome pillows, nice shower and hot breakfast. Nice employees, too.
Cons: No
Excellent 10.0
Pros: Convenient to Airport
Cons: N/A
Excellent 10.0
Pros: The room was clean and spacious. I needed a 3:30 a.m shuttle ride to the airport. The driver was there when I arrived at the lobby and provided excellent service to the airport. Nice place to stay
Excellent 10.0
Pros: The stuff was very friendly and welcoming
Cons: It was very nice
Excellent 10.0
Pros: Comfortable room, went above and beyond to make things comfortable during COVID. Friendly and very helpful. Can’t wait to go back.
Excellent 10.0
Pros: The room were very clean and both the hospitality and housekeeping staff are very friendly, helpful, and attended to all our needs and questions.
Cons: No change machine to get quarters needed for vending and laundry machines.
Good 7.0
Pros: They were very kind! Breakfast was good, coffee outstanding! for below - I want a King Bed next time!
Cons: the bed was very soft and hurt my back, air conditioner sounded like rain on a metal roof all night! they didn't vacuum well, found bits of trash on the carpet,not sure how it got in. balcony door knob was very loose, screws almost fell out! Next time a
Excellent 9.0
Pros: Close to airport
Cons: Not many restaurants nearby other than fast food
Excellent 8.0
Cons: Building front and facade were undergoing a facelift; the front entrance was a construction zone that customers had to navigate to enter or exit the hotel
Excellent 10.0
Pros: The room and how comfortable the beds were. Also enjoyed the good food we had at breakfast.
Cons: The construction work going on at the time of my stay.
Good 7.0
Pros: Rate & location.
Cons: The section we were in looked old and like a lower quality hotel, but for the rate it was acceptable for one night.
Good 6.0
Pros: It was well maintained.
Cons: The employees who maintained the breakfast area were slow and unprepared to deal with the amount to people who were in the dining area in the morning. I really don't like waiting in line just to get eggs that several other people are scrambling for.
Excellent 8.2
Pros: Beds were comfy and front desk was pleasant.
Cons: I was put in a handicap room with my young child. This was hard due to lower door handles and room thermometer as easy access to his little hands. Also made bathing hard with the shower only set up
Excellent 9.7
Pros: The bed was comfortable, room was clean. The staff was nice and efficient . The breakfast was good, though a bit cold.
Excellent 10.0
Pros: We came to the Hampton Inn in a state of anxiety following the sudden onset of severe dehydration and a need to sort out health care , a search for new airline tickets and a need to communicate with family at home. From the moment we walked in the front door until we left the following morning the staff showed genuine caring and incredible patience. From the driver of the Van to the front office manger, Brittney Johnsen the we received thoughtful service that included an appreciation of our emotional state and eagerness to return home. . Eleanor
Cons: There was nothing not to like.
Hampton Inn Tucson-Airport - Tucson
Rated #2
8.9
Excellent 8.9
Based on 526 reviews
Details
Reviews
C$ 135

Cleanliness
9.2
Comfort
9.0
Facilities
7.5
Location
8.6
Overall
8.3
Overall 8.7 Excellent
Based on 203 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
7.5
Location
8.6
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
7.0
Location
6.0
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Location
8.7
Services
8.8
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
9.3
Comfort
9.3
Location
8.8
Services
8.9
Staff
9.1
Cleanliness
9.3
Comfort
9.0
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
9.0
Comfort
8.3
Facilities
8.0
Location
8.2
Overall
10.0
Cleanliness
8.6
Comfort
7.4
Location
7.8
Services
8.4
Staff
8.6

Okay 5.0
Cons: People at front desk at check in were quite rude and not friendly or helpfull
Good 7.0
Pros: There was only a cafe open for food which took almost 45 minutes to get our food and only warm
Cons: To have more places to eat
Excellent 8.0
Pros: There was no breakfast.....booo
Cons: Nothin, I guess they followed cdc protocol. Some of the staff were awesome and some wee mediocre.
Excellent 10.0
Pros: Nice place to stay
Excellent 10.0
Pros: Room
Cons: Extra charge, I thought the price that I paid on the site was final until I got my bank statement. Don't know if I'll do it again. False advertisement.
Excellent 9.0
Pros: We stayed for four days and room was a nice size and very clean. Staff was very friendly,and except for one instance always willing to help with any questions.Hotel was separate from casino. Location was good-freeway could have been a little closer.
Excellent 8.0
Pros: Rooms were newly redone, clean and comfortable.
Cons: The smoke in the casino was the worst - it gave me a headache as soon as I walked in.
Poor 1.0
Pros: Not much
Cons: Most wverything
Excellent 8.0
Pros: location and staff were definitely exceptional.
Cons: There was a coffee pot and coffee but no creamer or sugar.Im sure I could have called to have it brought but I did not want to make a fuss for such a minor detail.
Excellent 10.0
Pros: Restaurant
Cons: Family next door with kids screaming at the top of their lungs at 1130 pm
Okay 5.0
Pros: There is not much to work with regarding this hotels best features. I was warned by other reviews about this hotel. Average hotel.
Cons: The gift shop has strict hours and is not convenient to visitors. The dining areas of the hotel are in the casino which are smoking friendly. You breathe in smoke if you eat at hotel restaurant. Buffet is bad. Staff is average. Not for families or kids.
Excellent 10.0
Pros: 2nd time we stayed there & everything was great. Convenience of the Restaurants, Parking , access to it , overall we were pleased Will stay again. Everyone friendly
Excellent 10.0
Pros: The hotel was very nice and clean...staff was awesome!!!
Cons: Our did not have a micro waive, other than that it was great.
Excellent 10.0
Pros: Everything.
Cons: None.
Mediocre 2.0
Cons: Horrible staff
Excellent 10.0
Pros: Room was spacious and comfortable. Plenty of pillows.
Cons: Water from hot water boiler was not very hot.
Good 7.3
Pros: They spent great deAl of money on the place but the quality is just not there. Room is large but Ac is noisy. They have a nice place but wish they went all the way you can see the cost cutting in the showers dacore. Would stay again and felt it was a good value.
Cons: Toilet seat coming off. Ac was noisy
Okay 5.3
Pros: Very nice building in a shitty area, run by apathetic Native Americans.
Cons: Staff extremely unwilling or unknowing of alternative activities for families when their security shut down the pool for 8 hours, due to a one hour thunderstorm. If the pool was to be shut down for the night just say so, stop the BS lies of "We might open it later...Keep checking back" The service desk never informed us that there as a fitness facility that families could use, rather she directed us to a strip mall in one of the worst areas of Tucson. The surrounding neighborhood is ghetto and slum-like, on a good day. The morning news mentioned how someone was shot the night we stayed within 1/2 mile of the hotel.
Desert Diamond Casino and Hotel - Tucson
Rated #3
8.7
Excellent 8.7
Based on 203 reviews
Details
Reviews
C$ 175

Cleanliness
9.2
Comfort
9.0
Facilities
10.0
Location
9.1
Overall
10.0
Overall 8.9 Excellent
Based on 47 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.0
Comfort
8.3
Location
8.8
Services
8.8
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
9.4
Staff
9.4
Cleanliness
8.1
Comfort
8.1
Location
8.8
Services
8.1
Staff
8.8
Cleanliness
9.6
Comfort
9.6
Location
9.6
Services
9.2
Staff
9.6
Cleanliness
9.6
Comfort
8.6
Location
9.6
Services
9.6
Staff
9.7

Excellent 8.0
Pros: I love the amenities love the spacious room especially the renovated section. Love the option of the kitchen.
Cons: That is was booked and we couldn’t stay the entire four days not there fault !!!
Excellent 10.0
Pros: Room was wonderful and the grab and go breakfast was beyond my expectations.
Cons: As I stated in another survey , paying $50 for my 8lb dog was ridiculous. Never in your web site did it mention $50, only charges may apply. The room was only $20 more than the dog . I have not stayed at many many hotels and never $50 for a dog. Very disappointed as I loved the grounds and the room .
Excellent 8.0
Pros: breakfast was ok, but we cooked some while we were there.
Cons: If covid-19 was over.
Excellent 9.0
Pros: Very friendly front desk lady very nice
Excellent 9.0
Pros: Clean and friendly
Cons: Breakfast was grab and go. No warm breakfast They advertise a full breakfast.
Excellent 10.0
Pros: Clean and nice
Excellent 9.0
Pros: Clean, room layout and furniture
Cons: Staff (maintenance man) was not wearing a mask and did not practice social distancing
Excellent 10.0
Pros: Staff
Cons: Great
Excellent 10.0
Pros: The staff was always very accomodating and polite
Cons: The pool was closed during the majority of our stay.
Excellent 9.0
Pros: Big room
Cons: Pillows charge 20 at hotel 🏨
Excellent 10.0
Pros: The rooms are incredibly spacious with all the amenities one would need for a stay both short and longer-term
Cons: The pool was closed which is still currently hit or miss among hotels during the pandemic
Excellent 10.0
Pros: Good cleaning and sanitization
Excellent 9.0
Pros: It was super clean!
Cons: The only thing we did not like was the price; everything else was really good.
Good 7.0
Pros: Easy parking, rooms with full kitchen, clean, healthy options for breakfast, light dinner, wine, and beer offered Monday, Tuesday, Wednesday night (free), and close to freeway.
Cons: Many doors to the building don't open as they should so had to walk around the building to find a door that worked. Staff say they will "take a look at it," but don't. Other little maintenance issue. Mattress old and sagging. Gave me back pain.
Excellent 10.0
Pros: The rooms and staff were fantastic!
Cons: n/a
Excellent 10.0
Pros: Great staff and accommodations
Excellent 10.0
Pros: The staff were all very professional and courteous. The breakfast was great. The room had every desirable amenity, was spotless, and decorated beautifully. Plenty of room for our toddler to play. This was the nicest hotel stay I have ever had!
Residence Inn by Marriott Tucson Airport - Tucson
Rated #4
8.9
Excellent 8.9
Based on 47 reviews
Details
Reviews
C$ 135

Cleanliness
8.8
Comfort
8.8
Facilities
7.7
Location
8.8
Overall
8.2
Overall 8.5 Excellent
Based on 688 reviews
Cleanliness
8.8
Comfort
8.8
Facilities
7.7
Location
8.8
Overall
8.2
Cleanliness
4.0
Comfort
4.0
Facilities
2.0
Location
4.0
Overall
4.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Location
8.9
Services
8.8
Staff
9.2
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.8
Services
8.6
Staff
9.1
Cleanliness
9.1
Comfort
8.6
Facilities
8.0
Location
8.5
Services
8.5
Cleanliness
8.5
Comfort
8.7
Facilities
7.3
Location
8.9
Overall
7.3
Cleanliness
8.8
Comfort
8.7
Location
8.8
Services
8.6
Staff
8.9

Okay 4.0
Pros: Close to airport
Cons: Air conditioning unit was horrible. Adjacent rooms were loud. Didn’t feel safe.
Excellent 8.0
Pros: Room was clean
Cons: No housekeeper service for 3 days
Excellent 8.0
Pros: It was close to the airport. They have a partial Starbucks inside which made all the difference for me!
Cons: Nothing nearby but the airport. The pool was closed as was the gym but through no fault of anyone. Pandemic life.
Excellent 8.0
Pros: Very relaxing place to unwind
Cons: Nothing, no complaints
Good 6.0
Pros: the staff
Cons: rooms needs upgrades, or at least clean up.. some furnitures are cracked, old and dirty.
Excellent 10.0
Pros: Great hotel, staff and location. Met my cleanliness expectations.
Excellent 10.0
Pros: Upscale interior and healthy grap-go breakfast!
Cons: 5-Star rating; all good to go!
Mediocre 2.0
Pros: The mini fridge and sink were a nice bonus.
Cons: The bed was terrible, sheets were grainy and stiff. Mattress needs to be tossed. Bathtub wouldn't drain, I couldn't wash my hair due to it filling with water. There were stains on tue carpet. The TV picture was distorted. No breakfast or coffee. Terrible.
Excellent 10.0
Pros: Easy access to/from hotel, clean room, friendly service
Excellent 8.0
Cons: no pool because of covid.
Excellent 9.0
Pros: location
Cons: Pool and gym was closed because Covid 19
Excellent 8.0
Pros: The hotel staff were very nice and friendly.
Cons: The tub would not drain properly while taking a shower.
Excellent 9.0
Pros: The staff was incredibly helpful and nice! Would definitely go back.
Cons: The elevators needed to be fixed. Wished there had been a microwave in the room.
Excellent 8.0
Pros: Excellent Staff
Cons: Covid restrictions had been lifted (pool use, indoor dining), but this hotel wouldn’t allow pool use or central indoor dining.
Poor 1.0
Cons: The Tv input to connect game console was not working at all, some of the lights did not turn on (had to plug them in ourselves). The button to the elevator was even broken, which looked very unsafe.
Poor 1.0
Pros: Hotels seemed used and dirty Not well maintained at all elevator button on5th floor was bunched thru the wall
Cons: The water was lukewarm shower.curtain was not water proof
Excellent 8.0
Cons: my room was only cleaned once during my entire stay
Okay 4.0
Cons: Things missing from the room, food wasn’t good.
Excellent 10.0
Pros: I liked the 24 hour pizza but price was to high, we can get 2 large some where else for the price of one but staff was so friendly
Cons: we rented a one king bed and it was so loud every time I turned over it made like a knocking sound and bathtub was so clogged I had to pull put a big ball of hair w tweezers
Excellent 10.0
Pros: We arrived at 1AM on a Thursday night/Friday Morning and Luke was so hospitable you would think the hotel was his own personal bed and breakfast. It was very cold out, so he rushed to bring us fresh blankets to transport our sleeping 20-month old into the hotel from the car. He also helped us with all of our bags and made sure we had everything we could possibly need. We've stayed at many hotels on the same road because of our annual visits to Tucson. This place is excellent. The rooms are spacious and clean, and the morning breakfasts are well stocked and unique. I had churro bread pudding for the first time on Friday morning 1/3/20. What a great way to kick off the new year.
Cons: I'm just nitpicking here, but the bathroom vent is not particularly strong as taking a shower or bath heated up and humidified our room for quite some time. The air conditioner was not able to quickly overcome the conditions.
Good 7.0
Cons: Pool closed for entire trip, was told to go across the street to swim. Crickets in room
Good 6.2
Pros: The location.
Cons: I felt like I was not appreciated based on what I saw and heard from your staff.
Excellent 8.5
Pros: The new room, the staff, and the breakfast.
Cons: I checked in late and when I saw the room, I was tremendously disappointed. The floor was dirty, I mean grease spots on the carpet. The sofa in the studio-type room looked as if an elephant had slept on it. It was all out of shape and should have been replaced long before I came there. When I registered my complaint the next morning, the staff was very understanding and after telling me that the hotel was being re-furbished, they offered me a new room that had just been over-hauled. It looked just like the picture I saw in the advertisement you assembled and it was very clean. The staff was excellent and the breakfast was among the best I have seen and eaten. As long as your customers get a new room, this is a great hotel offered at a great price, staffed with good people
Good 7.0
Pros: The staff was friendly, bed was clean, suite area was large and useful for getting work done. Breakfast was good with a lot variety and great coffee.
Cons: The carpeting was stained and not cleaned recently. There were not items on the floor, it was more just dirty and stained. The walls in the hall and the elevator were also not clean.Wi-Fi was slow. At this price point it should have been cleaner overall.
Okay 5.0
Pros: I always stay at Hyatt but this day I did not like it at all the room was at first floor! I don't know why the recepcionist gave us that room! The room was smelly!
Cons: The room smells! The carpet were stained and the bed clothing was nasty!
Okay 5.0
Pros: to old fashion need remoteling
Cons: old fashion
Good 6.0
Pros: Good breakfast and nicely presented
Cons: Walked into room which smelled like stinky feet. Stains on carpet. Furniture worn.
Good 7.0
Pros: The staff was very friendly
Cons: It could have been a bit cleaner. There was an empty soap wrapper in the shower and crumbs in the hall and elevator that were never cleaned up.
Poor 1.0
Pros: Good location, plenty of free parking, Has the potential to be a really nice facility.
Cons: 1) This was a very dirty facility. The carpeting in the rooms was stained and not even vacuumed well. In the 3 days stay the hall/public space carpet was never vacuumed, not even once. 2) The pool was dirty. The front desk staff didn't care.
Poor 1.0
Pros: Nothing
Cons: Filthy!
Poor 1.0
Pros: Nothing
Cons: A/C was noisey..couldnt sleep Check-in staff was not considerate or helpful at all. Will never return
Okay 4.0
Pros: Breakfast and food, Starbucks and pool.
Cons: Toilet didn't flush properly, hand-held shower head didn't work, asked for towels by the pool because they were out and we nearly froze waiting for the staff to bring them.
Poor 1.0
Pros: ONLY STAFF IS VERY HELPFUL.
Cons:  
Poor 1.0
Cons: Dirty.........really dirty.......
Good 6.0
Pros: The staff was very friendly and efficient.
Cons: They advertised 24/7 service for sandwiches and various other food choices and they did not have it.
Okay 5.0
Pros: The staff was very helpful.
Cons: It was two nights of doors slamming and people above us running back and forth. People on our floor were also door slammers. Fortunately our last night there (Sunday night) was much more peaceful.
Mediocre 2.0
Pros: new tv, helpful staff
Cons: assigned yo a room next to elevator, lot of noise imposible yo sleep or rest, personnel just did the beds, did not pick Up trash all carpets very old, did look dirty on hallways and rooms
Good 7.0
Cons: We reserved king size bed but was not available.
Good 6.0
Pros: The size of the room and layout.
Cons: The first room we were given was not cleaned well. There were crumbs in the living room area, dust on the kitchen counter, and long airs in the restroom floor and on the toilet. No coffee served during breakfast because their machine was broken.
Okay 4.5
Pros: Staff was 100%. We liked that the room had 2 separate areas, we needed it.
Cons: Facilities were outdated! Especially for the price. The pool area was very small and the water was filthy; once we got in-we got right out. There was a large group of people there acting like it was their personal pool and when some of them left, they got in a vehicle (all wet) and drove away as if someone just let them in and they were not guests. Also the toilet/shower area was super cramped and dirty. There were ants crawling around it was terrible. I wouldn't even shower there. The tv was really old and it wouldn't work right so we didn't even watch anything. The breakfast was so GROSS. My daughter wouldn't even eat. The food was flavorless and even the coffe was terrible. I paid over $100 for one night and it feels like a complete rip off. I WILL NOT stay here again.
Good 7.0
Pros: 1. Nothing around that area. 2. I have to go to front desk to get a towel because only one staff working on Saturday.
Good 7.0
Pros: Location is good
Cons: Cleanliness is bad. Floor need clean. Too much wrinkle on bed.
Excellent 9.1
Pros: Close to airport. Staff provided shuttle. Kind and friendly staff. Great breakfast quality and quantity.
Cons: Wrinkled linens. Dusty walls and decor.
Okay 5.0
Pros: It was a nice room, the price was pretty good, the breakfast was also pretty good.
Cons: The TV although a good size had poor reception on all analog channels and few digital channels. Relaxing with entertainment was a key reason for choosing so I decided to rent a movie, the price they were charging was obscene (I think it was around $19).
Excellent 9.6
Pros: The staff were amazingly friendly. Greeted warmly each day. When I needs the mini fridge replaced in my room, it was replaced within minutes. Great service.
Hyatt Place Tucson Airport - Tucson
Rated #5
8.5
Excellent 8.5
Based on 688 reviews
Details
Reviews
C$ 108

Cleanliness
8.6
Comfort
8.5
Facilities
9.1
Location
8.7
Overall
8.9
Overall 8.3 Excellent
Based on 1,168 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
9.1
Location
8.7
Overall
8.9
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.0
Facilities
8.6
Location
8.0
Overall
7.5
Cleanliness
8.4
Comfort
8.3
Location
8.5
Services
8.3
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Location
8.7
Services
8.5
Staff
8.9
Cleanliness
8.6
Comfort
8.5
Facilities
7.0
Location
8.5
Overall
7.0
Cleanliness
8.7
Comfort
8.7
Facilities
9.6
Location
9.0
Overall
9.7
Cleanliness
8.5
Comfort
8.6
Location
8.6
Services
8.2
Staff
8.5

Excellent 10.0
Pros: The staff was outstanding in their interactions with us. The maid accidentally took a t shirt with the bedding and when I asked for it, they searched and searched and found it and returned it washed. The staff also helped with some computer printing I had to do. Our room was clean. All the amenities were there. The grab and go bag offered apples/oranges, muffins, and yogurt.
Excellent 10.0
Pros: Everything was top notch
Excellent 10.0
Pros: The room was comfortable and clean
Cons: The grab and go breakfast was not up to par as other LaQuinta’s
Okay 4.0
Pros: Location
Cons: The room was not cleaned at all. The sheets and pillow cases were not changed with stain marks and several pieces hair, but made the beds look as changed. The front desk lady did change all the sheets for us but it was 1 he later after our complains.
Good 7.0
Pros: The staff worked very hard to listen and respond kindly.
Cons: The pool was closed. Covid makes life difficult.
Excellent 10.0
Pros: Pet friendly, Breakfast, Quiet ¹
Excellent 10.0
Pros: It was a very nice hotel, was peaceful and was close to the airport. The staff was awesome as well and very nice.
Excellent 8.0
Cons: No breakfast rug in room was dirty
Good 6.0
Pros: Nice location!
Cons: A bit worn down. Tub wouldn’t drain well so you were ice skating while showering- something I don’t think you do much of in Arizona. Grab and go breakfast- not allergy friendly.
Mediocre 2.0
Pros: It's very pretty and well decorated.
Cons: The front desk staff is not friendly at all.
Okay 5.0
Pros: The staff were very friendly and helpful.
Cons: The room was not clean (trash left behind and was NOT vacuumed). The fire alarm was chirping, missing batteries.
Okay 5.0
Pros: The room and the pool
Cons: They need some serious hospitality training. Zero smiles, the mask has nothing to do with it. We've said "hola" a couple of times to the housekeeper with no reaction at all. I'd take a medical note staring that she's deaf. Dog poop all over the grounds.
Excellent 8.8
Excellent 10.0
Pros: Comfortable, roomy, and clean
Cons: Nothing
Mediocre 2.0
Cons: Noisy water pipes running and banging ALL NIGHT LONG. Told front desk... nothing done the second night.
Okay 5.0
Pros: Room
Cons: Yes, we were not told breakfast was behind the counter and we needed to tell them what we wanted to eat! Therefore every day we out to a Restaurant!
Mediocre 2.0
Pros: Location was the best.
Cons: I did not like that they only clean the rooms every three days. I wasn¿t clean. It was cleaned in an average but not stellar manner.
Excellent 8.0
Pros: Assigned us a new room when the first smelled like smoke, friendly staff, clean, comfortable room
Cons: Hallways smelled somewhat like smoke as well as the first room we checked into before asking to move
Okay 4.4
Excellent 8.0
Pros: Clean, lots of parking.
Cons: Second day, came back and the room had not been cleaned. Front desk informed me that the rooms were NOT to cleaned until the third day stay or check out. The breakfast consisted of a small muffin, apple or banana, and yogurt. Should be posted on website.
Excellent 10.0
Pros: Location so convenient to the airport not to far from any eatery... nice, clean & quite....even provided a brown bag breakfast snack that took the edge away (apple,muffin,yogurt,coffee & oj) Staff was helpful & friendly I would definitely stay there aga
Cons: Nope.... loved every moment of my visit and all that came with it
Excellent 8.0
Pros: Bathtub.
Cons: There was a hidden fee (deposit)of a $100 there your site doesnt tell you about and it takes 3 days to be refunded. So, We we are short funds for our trip. Also, there was no where to sit outside to smoke.
Excellent 9.0
Cons: A lot of hallway noise
Excellent 8.0
Pros: Room was spacious, pretty quiet being next to an airport.
Cons: The pillows.
Okay 4.0
Pros: Location to the airport and food options
Cons: No breakfast offered. The hotel was deceivingly nice until you get to the elevator. Almost every door has bang marks and dents on them. The room is somewhat outdated and not cleaned to an acceptable standard.
Excellent 10.0
Pros: Close to airport
Cons: Only that there are not restaurants, gas stations, or convenient stores nearby.
Excellent 10.0
Pros: Cleaning, smell and service !
Cons: I like everything!!
Okay 5.0
Pros: Nothing it wasn't a good experience 😕 we always stay at La Quinta and this time it was bad dirty, outdated
Cons: It was bad over all
Good 7.0
Pros: clean, spacious room
Cons: no coffee or breakfast although advertised
Excellent 10.0
Pros: That it was quiet and comfortable.
Cons: There was only soap and 1 shampoo. I thought there would be conditioner too,, since I didn’t have any hygiene with me.
Poor 1.0
Pros: Zero I picked for saying very clean due to Convid19 pandemic Signs on door 2 wear masks and employees did not wear mask Yvonne walks around like no Covid . No mask Old hotel. Gross and dirty bugs in bed don’t clean right. Beds from 2006. Manager!
Cons: Wyndham hotel legal dept. I called to complain about manager. The whole hotel has no class or customer service. I see it closing soon. If something isn’t done soon. I would fire manager and Asst Manager. They never called back. More!!!!
Good 7.0
Pros: Room was nice
Cons: The AC was very noisy when it shut off and on. Sink didn’t drain correctly very slow
Mediocre 2.0
Pros: Best thing I loved about this Hotel was checking out.
Cons: 1st- as I was waiting to check in, the receptionist ignored me and helped someone who arrived after I did. 2nd- I have a bad back and making me stand so long while helping guests arriving after me. 3rd- My itinerary said breakfast included,NOPE!
Okay 5.0
Pros: Decent
Cons: Stayed 5 days no housekeeping when arrived room only had 12 sheets of toilet paper on roll had to go to front desk to get toilet paper. No refrigerator or microwave
Okay 5.0
Cons: Room was smelly n muggy
Good 7.0
Pros: Clean and efficient and easy to check in!
Cons: No breakfast and the fire alarm went off at 5am
Good 6.0
Pros: Clean room , friendly staff
Cons: No breakfast because of COVID-19 not even a breakfast to go. Would have liked to have seen a breakfast to go option.
Good 7.0
Pros: The staff was great.
Cons: Bedding had spots on it the shower curtain had a hole. Dusty.
Good 7.0
Pros: The size of the room.
Cons: The receptionist was rude one of the mornings. I don't remember what day, but the other ones made up for it.
Mediocre 2.0
Cons: I was not near as clean as I thought it should be.
Okay 5.0
Pros: Quiet and clean
Cons: For some reason they charged me an additional $75 on top of the room rates! When I called the office no one answered! So I’m out $75 And I don’t know why?!
Okay 4.0
Cons: Room was not cleaned prior to our stay
Good 6.0
Pros: Availability of room in a short notice...
Cons: Advertisement of breakfast included and not available, no Access to pool... also advertised! ! Not good business period!
Good 6.0
Pros: Staff! The staff is incredibly friendly and accommodating.
Cons: You can hear conversations, TVs, & guests being intimate through the walls. Disappointed that there is no effort to be environmentally focused: reg flow toilets & shower, styrofoam plates, single-use plastic cutlery, no option to reuse towels, etc.
Good 7.0
Pros: Pet friendly and no fees for pet to stay
Cons: Nothing
Good 6.0
Pros: Location
Cons: Way to many dogs barking, thought I was staying at city dog Park
Poor 1.0
Pros: The room looked nice and clean at first glance. The staff was also friendly. The breakfast was okay.
Cons: During my stay I was bitten by bugs a total of 16 times(7 times on my face). Still waiting to hear back from management.
Excellent 9.4
Pros: Set up was great. Easy check in and out.
Cons: House keeping parked her cart right outside my door and I had put the do not disturb sign on my door . Purposely kept knocking on my door.
Excellent 10.0
Pros: Everything
Cons: Nothing it was great
Excellent 10.0
Pros: Friendly staff, yummy continental breakfast, rooms block out any sounds and all around a great hotel.
Cons: The lady working the continental breakfast was not very friendly. Seemed very irritated having to work around people. But the people working the front desk made up for the unpleasant employee.
Excellent 10.0
Pros: Wonderful staff. Clean and comfortable bed.
Cons: None
Excellent 9.6
Pros: good value comfortable bed quiet easy access from airport
La Quinta Inn & Suites by Wyndham Tucson Airport - Tucson
Rated #6
8.3
Excellent 8.3
Based on 1,168 reviews
Details
Reviews
C$ 107

Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.4
Staff
8.5
Overall 8.3 Excellent
Based on 138 reviews
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.4
Staff
8.5
Cleanliness
9.0
Comfort
9.1
Location
8.7
Services
8.9
Staff
8.8
Cleanliness
8.8
Comfort
8.7
Location
8.8
Services
8.5
Staff
8.6
Cleanliness
8.0
Comfort
8.0
Location
7.7
Services
7.7
Staff
8.0
Cleanliness
7.9
Comfort
8.0
Location
8.0
Services
7.8
Staff
8.2
Cleanliness
8.4
Comfort
8.2
Location
8.4
Services
8.2
Staff
8.5

Excellent 9.0
Pros: Kids loved the lazy river. Very elegant lobby, impressive. Check-in was fast and friendly
Excellent 8.0
Pros: Due to Covid, we received a pre-boxed breakfast, which was more than adequate.
Cons: Again, due to Covid, the restaurant in the hotel had a limited menu and one item advertised as part of the meal, was not on plate, and when asked where it was, the waiter said they were out.
Excellent 8.0
Cons: The option to pay with my debit card upon check out instead of my credit card that my daughter used to reserve the room...she said the room was prepaid and couldn't pay with my debit card upon c/o...that is unusual because I've always paid with my debit card when checking out and just use my credit card to reserve room only...
Excellent 9.0
Pros: The environment was basically quiet and respectful.
Cons: Everything was fine. Enjoy being able to eat at restaurant inside hotel.
Excellent 10.0
Pros: Access to Main Streets are easily accessed
Cons: Not easy to pull up to.
Mediocre 3.0
Cons: That I was double charged for the room...and the front desk clerk was rude at the time of check in
Good 7.0
Pros: No comp breakfast. Worse thing, no luggage carts available. Only 3 for such a lg facility. Not good.
Cons: No luggage carts available unloading or loading. We're senior citizens and really needed them.
Okay 4.0
Pros: Nice lounge/common area inside the entry.
Cons: Asked for my CC upon check-in which was fine. Without warning, they immediately started charging on my CC. First, it was $50, then it was $280, then it was $880, all in a period of about 24 hours. They tried to explain “corporate’s”policy but the charges were not in any way consistent with “the policy”. Most of these charges remain pending on my CC even though I did not charge any incidentals to my CC and I checked out over 30 hours ago. Please note my reservation with Bookings.com was for April 1-6 for $599.86. And that was the exact extent of my stay at the Hilton Garden Inn. Also, they did no provide any room cleaning service, not even trash removal or fresh towels after 3 or 4 days. According to staff, all of these problems were attributable to my booking on bookings.com. LAUGHABLE!!!
Excellent 10.0
Pros: The staff
Good 7.0
Pros: The rooms were very clean and up to date. Beds were comfortable.
Cons: We chose this hotel because they advertised airport shuttle service. I understand due to COVID-19 they aren’t running that. However, I do believe they should remove that from their amenities until they are. Also cleaning every other day.
Excellent 9.0
Pros: Clean and kept looking very nice professional and courteous staff and service
Cons: No
Good 7.0
Pros: Friendly staff, cleans room, great gym
Cons: The only thing that bothered me, that would make me not go back, was the wifi. I couldn't get any connection and had to use most my data over the couple of days I was there.
Excellent 10.0
Pros: Very clean and employee at the front desk was so sweet and helpful
Excellent 10.0
Pros: Nice rooms at a fair price. Go for the suite, it's only ten dollars more.
Okay 5.0
Cons: airport shuttle was bad...over one hour for a five minute drive.
Excellent 9.0
Pros: Friendly and helpful staff. Clean room.
Cons: VERY noisy in-room air conditioner.
Good 7.0
Pros: airport shuttle
Cons: the staff did not receive confirmation of payment timely
Excellent 8.0
Pros: The location was just what I needed for my stay and the staff was awesome
Cons: It was a very nice place
Hilton Garden Inn Tucson Airport - Tucson
Rated #7
8.3
Excellent 8.3
Based on 138 reviews
Details
Reviews
C$ 114

Cleanliness
8.8
Comfort
8.5
Facilities
10.0
Location
8.6
Overall
10.0
Overall 8.3 Excellent
Based on 121 reviews
Cleanliness
8.8
Comfort
8.5
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.7
Comfort
8.5
Location
8.8
Services
8.1
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.0
Location
9.0
Services
8.6
Staff
8.9
Cleanliness
7.5
Comfort
7.5
Location
7.5
Services
7.5
Staff
7.0
Cleanliness
8.8
Comfort
8.0
Location
7.8
Services
7.5
Staff
7.4
Cleanliness
8.5
Comfort
7.3
Location
7.9
Services
7.7
Staff
7.0

Excellent 8.0
Pros: Clean,roomy, kitchen ,seperate bedroom best place I have stayed in Tucson we will come back
Cons: A lot of noise from floor above us also dog barking next door all night long
Good 7.0
Pros: Room size was what we needed for a baseball tournament with three players.
Cons: It was adequate for what we needed. Not bad. Not great. It has the room needed and a kitchen of we decided to save money on eating out.
Excellent 9.0
Pros: Great heated swimming pool and fire pit area. Clean and pet-friendly. Gym looked very nice
Cons: Wish pool was open later. The stove in my room was broken and only 1 burner worked.
Excellent 8.0
Pros: The hotel is only minutes from the airport. There was also convenient access to other amenities and venues that were of interest.
Cons: There was minor damage throughout the room that was noticeable but still old be overlooked.
Excellent 10.0
Pros: Breakfast was ok, but with COVID it’s not ideal anywhere.....so we weren’t surprised.
Cons: Breakfast, but I am sure it will be when this pandemic isn’t as bad.
Okay 5.0
Pros: The location
Cons: There was no good breakfast there is no Wi-Fi and it was not clean my satisfaction
Excellent 10.0
Pros: Nice room and grounds. Friendly staff, especially the ladies serving breakfast.
Excellent 9.0
Pros: Roms were great, check in was a piece of cake! Check out the same! Staff was an A+.
Cons: big stain on carpet but it had been cleaned.
Excellent 10.0
Pros: Staff was amazing from the receptionist to the housekeeping.... one of the best grab and go breakfast.... Everything was great during our stay!
Excellent 10.0
Pros: The staff was the best, amenities were beyond expectations, this hotel stay was the best ever. Will book again.
Excellent 10.0
Pros: Cleanliness and nice breakfast
Cons: Needs a little updating but still felt clean
Excellent 10.0
Pros: It was all perfect. Would definitely stay there again
Excellent 10.0
Pros: Everything!
Cons: Breakfast could've been better
Good 6.0
Pros: Staff was friendly and it was clean.
Cons: Room was extremely hot the first two nights until we ran the air conditioner. There was confusion about the way the reservation was booked.
Excellent 10.0
Pros: It was clean and modern, excellent curb appeal, beautiful pool and outdoor area. The staff was kind and accommodating. Will definitely stay again!
Cons: Rooms could use updating, but they were clean and very nice.
Excellent 9.0
Pros: We like the suites and breakfast selections.
Cons: The hair conditioner pump was either empty or did not work. I left a note for housekeeping but it still did not work on our second night. We also had a hard time finding a place to eat. This I know is out of your control but I probably wouldn't stay her
Okay 4.0
Pros: Near airport with a good breakfast
Cons: No housekeeping on weekends. Standard room has a mini queen bed.
Good 7.0
Pros: The bed was very comfortable.
Cons: Not a fan of the handicapped ready hotel room.
Good 6.0
Pros: Location is good. I like that they include breakfast.
Cons: The room had a funny smell and the TV kept loosing signal and turning off
Good 6.0
Pros: Location is great. Amenities are nice.
Cons: I did not like being placed in an "Accessible room" because the hotel was "sold-out" I had a reservation well in advanced, and checked in before midnight.
Good 7.0
Pros: the best i like was the breakfast complete and variaty, but there as only one waitress so isnt sufficient for the amount of people that we are and
Cons: i expect to hace a double queen matreess and instead i have a one queen bed so my daugther sleep in carpet
Staybridge Suites Tucson Airport - Tucson
Rated #8
8.3
Excellent 8.3
Based on 121 reviews
Details
Reviews
C$ 171

Cleanliness
8.4
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
5.0
Overall 8.1 Excellent
Based on 202 reviews
Cleanliness
8.4
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
5.0
Cleanliness
6.0
Location
8.0
Overall
6.0
Staff
6.0
Value for money
4.0
Cleanliness
7.9
Comfort
8.4
Location
8.7
Services
7.9
Staff
8.6
Cleanliness
8.4
Comfort
8.4
Location
8.7
Services
8.3
Staff
8.7
Cleanliness
9.0
Comfort
9.0
Location
9.4
Services
8.3
Staff
9.4
Cleanliness
8.3
Comfort
8.7
Facilities
8.0
Location
8.1
Overall
4.0
Cleanliness
8.2
Comfort
8.8
Location
8.3
Services
8.1
Staff
8.6

Good 7.0
Cons: The are slacking on cleaning
Good 6.7
Pros: Attractive
Cons: Nothing
Good 7.0
Pros: Pool
Cons: Random people hanging around
Excellent 8.0
Pros: Comfortable king bed and sleeper sofa. Good AC unit with wall thermostat. Dining and gas station within walking distance. Gorgeous facilities and updated rooms. I didn't use the breakfast area, but coffee and danishes were on the menu. (Call ahead if curious about breakfast) I used white noise to drown out the sound of airplanes and it was otherwise quiet. Staff is very friendly. On call shuttle was helpful. I would stay here again.
Cons: No housekeeping during my 4 night stay in April '21 due to the lingering pandemic hysteria, however I was able to receive bedding and towels with a phonecall. No microwave in room but one is in the lobby. The location is very far from Tucson central and Tucson west where I had business and in a sketchy part of town. Mushy pillows. Poorly stocked snacks in lobby market. Tv in room doesn't face bed and isn't centered to sofa so it was impossible to watch comfortably, even when pulled out on the adjustable arm. With tax, I paid over $100 a night, which I think is too expensive for this area but you're paying for being close to the airport, and unfortunately where I was doing my business I had no other closer alternative unless I stayed at the casino.
Excellent 9.0
Pros: I did not have breakfast.
Cons: Nothing
Good 6.0
Poor 1.0
Pros: I did not eat there
Cons: Patio door wouldnt lock. Was switched to another room. Then the cigarette smoke from the patio filled my room. Switched rooms again. Then the sink was clogged and water leaked through the pipes. The water was thick cloudy white color and felt unsafe to use. The front desk forgot to call my taxi for my appointment and then i was sent with a private independent taxi driver in an old model car and he charged me 45.00 for a 15mn commute. He wanted cash and i didnt have enough and he got mad when i said we needed to go to an atm. He followed me in the store loud n rude creating a scene. I was very uncomfortable and had to call the police!
Excellent 8.0
Pros: It was in a perfect location
Cons: We wish the bed was more comfortable/ had more pillows. Also a microwave would have been awesome!
Okay 4.0
Pros: Room amenities
Cons: 1.) Staff barged in without knocking while resting. 2.) Concierge tended to a customer that had come after me in line.
Poor 1.0
Pros: The room I was given was haunted. I had very little sleep due to a ghost presence in the room. When I addressed the front office person, she brushed it off.
Cons: The GHOST
Excellent 10.0
Pros: Close to airport and clean
Cons: No
Excellent 10.0
Pros: Very clean and great price
Okay 4.0
Pros: location and fulll kitchen big room
Cons: No ice; price gouging on snacks; staff not wearing masks
Excellent 10.0
Pros: The younge lady with green eyes i liked her the most ahe is so gorgeous
Poor 1.0
Pros: Overall it was a very unpleasant experience very unprofessional staff
Cons: Pool
Okay 5.0
Pros: Na
Cons: Cleanliness . One of the beds was used but linen was not replaced. Staff corrected right away but still left disgusted by it . Some fixtures and furniture was damaged .
Poor 1.0
Pros: Location
Cons: The clerk at check in was rude she wasn’t wearing a mask. Once i entered the room I noticed the bathroom doorknob was broken it smelled like urine. I requested a new room I was given a room 2 doors down that was worst and missing microwave. Not wor
Poor 1.0
Pros: It was clean.
Cons: Very unsafe we got two vehicles broken into and things stolen. Hotel was no help. Said there were signs that don't hold them responsible. The signs were faded and hard to read so we did not see it just one. No security cameras. Will never stay again!!!
Good 7.0
Pros: I liked the courtyard and the bistro. Also, parking was free.
Cons: The bathroom has no fan that you can manually turn on.
Excellent 10.0
Pros: Handicap parking near room.
Cons: No free breakfast.
Excellent 10.0
Pros: Clean and comfortable.
Cons: Shower too strong
Excellent 8.0
Pros: Pool area
Excellent 10.0
Pros: Front desk was very helpful.
Excellent 10.0
Pros: comfortable beds. Very strong shower.nice furniture and desk.
Cons: Room interior paint feels dated, no USB charging ports. The shower water is too strong, feels a waste of water, too easily splashes out of the tub.
Excellent 10.0
Pros: The ease of access to this location.
Cons: The amount of time I had to wait to have a room key re-magnetized. I had to call the property just to get the lady who was working attention.
Good 7.0
Pros: Price and location
Cons: The lotion had already been used
Good 6.0
Pros: Overall nice place to stay
Cons: They charged us for water bottles that we were told were free
Poor 1.0
Pros: Great staff. Proximity to airport. Shuttle is great. Housemen and maintenance staff are top notch.
Cons: Mattress was horrible. Room needs to be renovated. Gym is too small. No microwave in room. Expensive laundry. Poor breakfast offerings.
Okay 5.0
Pros: We'll check in was nice, super friendly staff and the room....well I hate to complain...but the bathroom was full of tub water, towels were damp and floor in bathroom had water on it....cleaned up myself...and front desk ordered fresh towels
Cons: Overall I feel the room itself and bed was super and cleaned...but bathroom...not at all ..I feel someone forgot....but I had no choice to just clean myself as I booked at last minute and was super tired....but I hate complaining....
Good 7.0
Pros: Was quiet & peaceful
Cons: Needed new carpet & bathroom updates
Okay 5.0
Pros: Price and ubication.
Cons: Cleaning.
Good 6.0
Pros: It's in an easy to find location.
Cons: The rooms were very old looking, had a musky smell, there was a huge cockroach in our room when we came back, it was noisy at night and we could hear everyone walking down the hallways all night. I wouldn't recommend this hotel and it shouldn't be rated 3
Poor 1.0
Pros: Nothing
Cons: Yes. The front office swiped my card twice. The guy seemed to know what he was doing. I had over 170 dollars of charges. Not temporarily charges. I had to call back 5 times. I got a portion of the refund.
Good 6.0
Pros: Location near I10
Cons: Was not a 3 1/2 star Breakfast was not complementary as most of this star Several little things were not clean Papers on the desk were stained
Good 6.0
Pros: Nice pool and front desk staff
Cons: Hotel needs a remodel. Dark and dated
Poor 1.0
Pros: Nothing at all
Cons: I received horrible service at this hotel. My room was never cleaned. I asked several times to have the room serviced and no one came. No new towels, nothing was done. Manager said she would refund me and she didn't do it. Terrible service!!!!!!!!!!!!!!!
Good 7.0
Pros: It was fairly quiet and inexpensive.
Cons: The room was not that clean and the location was right next to a busy intersection.
Okay 5.0
Cons: This hotel make extra charges in my acount and no say for what
Good 7.0
Pros: Patio area. Restaurant available after a long drive.
Cons: Not much selection for food in restaurant. I ordered flatbread margarita pizza-no basil. Traditional sauce-too spicy for wingsCarpet in room was dirty. Door was very hard to open at patio door. Bed was too soft for a Marriott.Not many restaurants close
Good 6.2
Pros: Room was clean
Cons: Needs updating! BAD!!
Courtyard by Marriott Tucson Airport - Tucson
Rated #9
8.1
Excellent 8.1
Based on 202 reviews
Details
Reviews
C$ 134

Cleanliness
8.5
Comfort
8.3
Location
8.4
Services
7.8
Staff
8.6
Overall 8.1 Excellent
Based on 137 reviews
Cleanliness
8.5
Comfort
8.3
Location
8.4
Services
7.8
Staff
8.6
Cleanliness
8.1
Comfort
8.3
Location
8.1
Services
7.3
Staff
8.5
Cleanliness
8.8
Comfort
8.5
Location
8.6
Services
8.0
Staff
8.8
Cleanliness
7.9
Comfort
8.1
Location
8.5
Services
7.3
Staff
9.2
Cleanliness
8.5
Comfort
8.3
Location
8.3
Services
8.1
Staff
8.1
Cleanliness
8.3
Comfort
8.2
Location
8.4
Services
7.7
Staff
8.6

Excellent 9.0
Pros: Breakfast was fair Service poor
Cons: Breakfast service
Good 6.0
Cons: Lukewarm shower. In room coffee machine didn¿t work. Hot tub water was yellow. Disturbed by guest walking in room above me in evening and morning. Breakfast was nice but not great. Potatoes and sausage patty rubbery, prefer mine crispier.
Excellent 9.0
Pros: The staff is amazing. Ron and Jacqueline were particularly helpful and friendly. The room was more than adequate in a good location for us. Nice property. Clean, friendly. We stayed 10 nights and will certainly stay next year.
Cons: Anything I didn't like was pandemic related.
Excellent 9.0
Pros: Not applicable
Cons: Not enough towels for 4 people!
Excellent 9.0
Pros: clean rroom comfy bed
Cons: alittle disapointed in breakfast i know covid has made it difficult but i sugggest when you serve breakfast instead of plate a closable container so by the time you et it to the room its not cold and if you are carring more than 1 it is easier
Excellent 8.0
Pros: The location is great, close to many eating places. Really like the roll in bathroom/shower, was easy to shower and dry off.
Cons: The business chair and table was right next to the heating/cooling and was blasted with ice cold air sitting there when the cooler came on. Had to shut off the unit to sit at that table and use my laptop. I was there Friday-Monday and no one ever came to
Mediocre 2.0
Pros: Nothing.
Cons: The location was poor, the property was dated and dank, closed in, small rooms with poor ventilation. All surfaces were dated. The check in was backed up and slow. The minimal grab/go items for breakfast were poor. Not a typical Holiday Inn Express experience.
Excellent 10.0
Pros: This hotel is in a great location to the airport wonderful staff the outside is kept up really well and the inside I thought was excellent they do have a free continental breakfast but I did not have time for your breakfast
Excellent 9.0
Pros: Ease of check-in and staff
Cons: Only one washer and one dryer
Good 7.0
Pros: It is convenient and the price was right. Can't complain at all.
Excellent 10.0
Pros: Very clean and friendly staff.
Excellent 10.0
Pros: It was very clean!
Cons: The toilet would take multiple flushes or clog just to flush toilet paper you used to take a pee.
Excellent 10.0
Pros: Rooms were clean, and staff was very friendly.
Cons: No.
Excellent 8.0
Pros: The entrance
Cons: The pool
Good 6.0
Pros: The room and beds were good.
Cons: During COVID-19 don’t expect to get the great breakfast that you normally get from Holiday Inn. The breakfast they gave us was all pre-packaged. We could hear our neighbors, both beside us and above us.
Excellent 10.0
Pros: Very clean and comfortable property. Did a good job with breakfast items during this Covid-19 period.
Excellent 10.0
Pros: Very clean clean rooms friendly service
Cons: No
Excellent 9.0
Pros: Free Wifi & Breakfast
Cons: Rear parking lot could use more lighting ... also would have like the housekeepers to check & refill the body wash containers before our check in.
Mediocre 2.0
Pros: close to airport
Cons: too old hotel but expencive
Holiday Inn Express Tucson-Airport - Tucson
Rated #10
8.1
Excellent 8.1
Based on 137 reviews
Details
Reviews
C$ 123

Cleanliness
8.2
Comfort
8.1
Facilities
7.6
Food
10.0
Location
8.4
Overall 7.9 Good
Based on 2,600 reviews
Cleanliness
8.2
Comfort
8.1
Facilities
7.6
Food
10.0
Location
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
7.0
Location
7.0
Overall
8.0
Cleanliness
8.1
Comfort
8.1
Location
8.3
Services
7.7
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
7.2
Facilities
7.2
Location
8.4
Overall
7.2
Cleanliness
8.2
Comfort
8.1
Location
8.3
Services
7.8
Staff
8.4
Cleanliness
7.9
Comfort
8.0
Facilities
8.0
Location
8.3
Overall
8.0
Cleanliness
8.4
Comfort
8.3
Facilities
7.7
Food
10.0
Location
8.5
Cleanliness
8.2
Comfort
8.2
Location
8.3
Services
7.9
Staff
8.3

Excellent 9.0
Pros: Good airport location. Comfortable room
Cons: Nothing.
Excellent 8.0
Pros: Walk away breakfast was good; bagel w/ cream cheese, granola bar, and piece of fresh fruit.
Cons: Other hotels in the area had their breakfast service open already.
Excellent 9.0
Pros: Isabella is the best. Anything i need or questions i have she helps me out everytime. She is so nice and always smiling. Thank you Isabella, you rock girl!!
Cons: The pool isnt open yet
Excellent 9.0
Pros: Comfy bed! Fast check in and super nice staff
Cons: .
Mediocre 2.0
Pros: I did not use breakfast room. Bed was not clean at all. sheets were smelling and with some marks on it.
Cons: Room Price per day. Other than that not much.
Poor 1.0
Pros: The day staff was courteous breakfast ok need more variety. The night staff needs to wash towels they as a hotel should never run out of towels.
Cons: rooms dirty the bathroom not clean, one other guest across from the hall and I cleaned our own rooms ask for a cleaner from the maid that's sad. There was blood on the comforter and stains on another bed comforter. They need to care about their guests
Good 7.0
Pros: This hotel is adequate for the price. Not fancy. Staff was very accommodating and helpful.
Cons: Kinda felt like a Motel 6 with a coat of paint slapped on it. Our tv did not work (However, we were credited $15 for it!)
Excellent 10.0
Pros: Great location ,very friendly staff special thanks to hotel employee for making us Bagels and cream cheese at 4:30 in the morning and making our early morning shuttle to the airport a pleasure!
Cons: No
Okay 5.0
Pros: Location
Cons: Room looks like it needed some repair
Poor 1.0
Pros: The customer service and the beds are super comfy.
Cons: The ac squealed all night the microwave didnt work the coffee pot didnt work. The chair was stained and the furniture was real out of date
Okay 5.0
Pros: Price
Cons: Not really
Okay 5.0
Pros: Clean
Cons: Noisy neighbors upstairs woke me up at 1:30 AM
Excellent 10.0
Pros: Cleanliness and professional staff. Offered breakfast in the morning to keep everyone safe.
Poor 1.0
Pros: I did not like the fact that because I wanted to check in early there was a fee and a deposit that needed to be paid to rent a room. I want my money back, I am currently homeless and i was given a certain amount of money to put my family in a hotel until
Cons: Give me my money back. I paid to protect my reservation and my money should be going back on the credit card. i was charged and they did not even have rooms ready. I was told even with a reservation I had to wait until 3pm. I arrived at 9am or so 9:45,
Okay 5.0
Pros: Localization
Cons: Nothing
Okay 5.0
Cons: Broken shower curtain rod. Torn window curtain. Needs major update.
Excellent 10.0
Pros: Close to airport. Light breakfast, but at least they provided something. That was nice. Friendly staff. Shuttle service.
Excellent 8.0
Pros: We liked the size of the room and the location to the front desk. Room was clean and comfy!
Cons: Just a little noisy upstairs the kiddos finally went to bed at 11pm :)
Good 7.0
Pros: The staff was friendly and welcoming. Our room and bathroom were clean and I was please.
Cons: We left for the day and spent the night away, and returned to the room. I was disappointed that our room was untouched and the beds had not been made. The dirty towels were still on the floor. We couldn’t even shower. No breakfast.. No breakfast
Good 7.0
Pros: The fact that they made masks a requirement and the room was nice.
Cons: They need to let you know ahead of time that you have to make a deposit on top of the cost of the room, we expected housekeeping to clean our room and give us fresh towels and we weren't aware that wasn't done daily and the TV was App's.
Excellent 9.0
Pros: Clean, comfortable bed.
Cons: Entrance was a bit confusing surrounded by fence.
Excellent 8.0
Pros: The bed
Cons: The hot water and breakfast sucked
Okay 4.0
Pros: Good location.
Cons: We were put in a room near the hotel laundromat or staging area for housekeeping. Staff was extremely loud at about 5am. Cracking up and talking extremely loud. We asked front desk to change our room, but we’re denied. Didn’t even apologize.
Excellent 10.0
Pros: Staff was REALLY great!
Excellent 9.0
Pros: It had laundry machines on each floor that could be used by the guests. Very helpful staff.
Cons: The $150 damage deposit. Especially when you check into a room that smells like smoke. The staff gladly changed rooms for us, but the thought of having to pay for damages from a previous person is not right.
Excellent 8.0
Pros: Location
Excellent 8.0
Pros: Price was good for us. Jacuzzi was open.
Cons: Their advertised free breakfast was free.. but, was only a bagel and coffee. Not good.
Mediocre 3.0
Cons: When we got to room the wall lamp was laying on bedside table.
Excellent 10.0
Pros: friendly people
Good 7.0
Pros: the pool was open
Cons: toilet not flushing properly, but another room was given
Poor 1.0
Pros: Location
Cons: Bed wasn’t clean, smelly sheets and covers!! Whole room was dirty!! Found a cockroach on the bathroom!! I think may look another place to stay next time!
Mediocre 3.0
Pros: The guy at the front desk was nice.
Cons: Where to begin… The carpet was gross so I couldn’t takeoff my shoes. There’s people living at the hotel so loud constantly a couple fighting outside my window people going out of the exit door with the fire alarm going off. Peoples car
Good 6.0
Pros: The way my housekeeper was very polite.
Cons: They were some strangers who knocked at my door around 11Pm, it seems like there is no security.
Mediocre 3.0
Cons: They didn't have the breakfast bar which stated on the website that there was one and when there was something wrong they didn't have the right people at the times to fix it
Good 7.0
Pros: Staff were very friendly and helpful.
Cons: No.
Good 6.0
Pros: Room was nice.
Cons: Ran out of some breakfast foods.
Good 7.0
Pros: The hotel was just what I needed at a reasonable price. The bed was comfortable.
Okay 5.0
Pros: Close to the airport
Cons: I'm guessing this hotel used to allow smoking. The fragrance they used in our room to cover it up was so strong we could taste it. Absolutely do not use this hotel if you have any environmental allergies or asthma.
Okay 5.0
Pros: It was a Baymont
Cons: Well. Below our expectations for a Baymont at $148 discounted. Holes in wall, exposed wiring on air conditioner and broken ac parts.
Good 6.0
Cons: Had to flush toilet at least twice. Maintenance person looked at it and could not fix it. Explained it was filling to fast for the water to go down. Said he was going to talk to his boss about it. Stayed 2 more nights and just had to flush it 2-3 times
Okay 5.0
Cons: The elevator was kind of risky, I think. Desk reception was very limited and the water pressure was not very good. The water temperature also dropped quickly while in the shower. Bathroom condition could be improved (peeling wallpaper and moldings)
Mediocre 3.0
Pros: Location and bed
Cons: The rooms were outdated. Small TV Not the best breakfast options.
Okay 4.0
Pros: Close to airport, free parking,& friendly staff.
Cons: A little run down for the price. Television sits lower than the bed. In order to watch I had to sit up. Lumpy low quality pillows.Very basic continental breakfast.
Good 7.0
Pros: Proximity to airport and rooms were very quiet.
Cons: Computer system wasn't working so it took 25 minutes to check in.
Poor 1.0
Pros: airport location only
Cons: no airport shuttle at 10 p.m. at night!
Mediocre 3.0
Pros: It is location proximity to the airport
Cons: Being charged an extra $50 for incidentals. Just in case I smoke or damage something? Give me a break. I did not eat dinner for that reason.
Mediocre 2.0
Pros: Nothing
Cons: Everything
Excellent 9.7
Excellent 10.0
Pros: Outstanding value for money, comfortable rooms, and beds, with all the necessary amenities close by. Some may not share our love for the "sound of freedom", but we enjoyed watching the fighter jets take off in the distance as well.
Okay 4.5
Cons: I barely got any sleep the bed was the worst, I had a backache all day. The breakfast didn't include any meat because the manager is a vegetarian which shouldn't effect the guest!
Good 6.0
Pros: Clean, paid about $68 dollars after takes and stuff.
Cons: Get to breakfast early, if not you'll have cereal and that's about it.
Good 7.7
Pros: Low price near airport with a clean comfortable bed.
Cons: Slow internet . Door lock was sticky and could jam open. Loud as (did a good job cooling but very loud)
Okay 4.2
Pros: Had breakfast served but we didn't stay to eat it. Front desk people were nice.
Cons: The rooms weren't very clean. Kept finding ants crawling around the bathroom. TV and 2 lights in the room didn't work. Non smoking room smelled like cigarettes. Pool outside had cigarette butts in it. Mattress was hard as a rock and made us both keep rolling towards the center.
Excellent 10.0
Pros: My stay was very comfortable.
Cons: There wasn't anything that disappointed me.
Okay 5.4
Cons: Bathroom was a little on the dirty side. Crud in corners and dirty water in the commode.
Excellent 10.0
Pros: Very good Hotel for the price.....well worth every penny.
Cons: Nothing.
Excellent 10.0
Pros: Very nice staff...close to airport for early flight..price was just right
Cons: nothing
Baymont by Wyndham Tucson Airport - Tucson
Rated #11
7.9
Good 7.9
Based on 2,600 reviews
Details
Reviews

Cleanliness
7.9
Comfort
8.0
Facilities
6.7
Location
8.4
Overall
6.4
Overall 7.7 Good
Based on 558 reviews
Cleanliness
7.9
Comfort
8.0
Facilities
6.7
Location
8.4
Overall
6.4
Cleanliness
4.0
Comfort
4.6
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
7.8
Comfort
7.9
Location
8.6
Services
7.6
Staff
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
7.5
Overall
7.5
Cleanliness
7.9
Comfort
8.1
Location
8.4
Services
7.7
Staff
8.5
Cleanliness
8.4
Comfort
8.3
Facilities
2.0
Location
8.8
Overall
2.0
Cleanliness
7.7
Comfort
7.9
Facilities
7.5
Location
8.4
Overall
7.0
Cleanliness
8.3
Comfort
8.2
Location
8.8
Services
7.9
Staff
8.9

Mediocre 3.0
Cons: Where do I even begin. First the pros: Conveniently located near the airport. Its literally 2 minutes by car which is a plus. They offer a complimentary breakfast from 6 to 9am. The lady serving was really nice and down to earth. There's a pool and a cute terrace area. Overall the property is quaint. Now the cons: Before my arrival, I called twice about the free shuttle since the promote it. I was told to call before I depart to book a reservation. Well I called and they said the shuttle is no longer running because of COVID. But when I spoke to another person at the front desk they told me it did. They're not communicating. Secondly, I arrived a bit early for check in so I had to wait, which was fine. The front desk guy was having a phone conversation with his girlfriend AT THE FRONT DESK. I heard everything. From him telling 'Jade' that his cheating was a mistake. It was really entertaining. So I'm waiting to check in then this lady without a reservation just strolls in and gets a room! Strike #2. They have a restaurant, I was told it opened at 4. I get down there at 4 and guess what? It opens at 5. I was starving. The pool is filthy and the lounge chairs are gross. If they cleaned up the pool it would be nice. Overall, I wouldn't stay here again. I'd rather book at the Doubletree.
Good 6.0
Pros: Good breakfast, good location
Cons: Had trouble using key to open the room door. Took a lot of try’s to get in. Pool was not very clean
Poor 1.0
Pros: Breakfast and breakfast staff Jennifer was great, what the food might have lacked in taste or variety to some , Jennifer sure made up for it in good conversation pleasant way to start off a good day ..Jennifer should get a raise and you might want to address a higher position for her as well , maybe for a Management position . I believe that she is a big asset for your hotel .Her work ethics should be highly rewarded with acknowledgement from your establishment.
Cons: Not to much the fact that we stayed for multiple days ,and your staffing never offered any discounts for the extended days we continued to aquire there - Is that we had asked if we could move to another room with two queen or two king beds in it ,staff at front desk responded telling me that shouldn't be a problem at all and she would know what types of rooms would become available after 12:00 noon she assured me she would call our room to provide us with that information ---- she never did ,no one called the room not our cell phone number they had on file . I called down to front desk and asked for an extra blanket as the bedding covers were very thin, the employee working the night shift said no that we could not get one until 5:30.am when someone from house keeping arrives on duty .--There jacuzzi was not working properly would not turn on This is what actually got me highly upset -- last minute we had chosen to extend our stay by adding one more day on to our stay there ,which I called to front desk and informed they said no problem , then I received a call to our room saying that my son had to reassure them of the stay and verify the payment, as the reservations were in my son's name so I said ok I will have him call you or go in to front desk . Then I received another call informing me that no we could not continue to stay another evening by the so called Manager informing me as to reasons being there were to many people coming in and out of the room . I was livid she then continued to inform me that I had 15 minutes to gather our things from the room . I honestly could not believe it . We had two guests that came by our room that evening one was my niece whom helped me to prepare a meal for dinner . The next guest was my son's girlfriend which came to eat with us , and both left they did not stay over in our room . There was only one small ice machine for the entire floor and not working.
Excellent 10.0
Pros: I loved the customer service. Jennifer greeted us exceptionally at breakfast. Very kind lady.
Excellent 9.0
Pros: Great hotel near the airport and easy access to South Tucson. Great room and helpful staff. The hot breakfast was outstanding and the bar and restaurant wonderful for dinner. Highly recommend.
Mediocre 3.0
Pros: It was closer than driving to Phoenix.. The front desk manager was friendly and did the best she could.
Cons: They blew my checking time by 6 hours, the restaurant was understaffed, the bartender was stressed and rude, the sink was clogged.
Poor 1.0
Pros: Close to airport, the staff was friendly.
Cons: They never cleaned the room, they couldn't make a wakeup call, hotel was very understaffed, due to COVID they're only providing a cold boxed breakfast, shuttle bus is not available at all times.
Mediocre 3.0
Cons: The water in the shower did not work it would barely drip. When I told the front desk they just said sorry and did nothing. I will never stay here again
Okay 4.0
Pros: Lobby was welcoming
Cons: We waited until 8:30 pm for our prepaid room then sent to a dirty room. Another guest opened the door to our room while we were sleeping because they were issued a key to our same room. Shower faucet handle was broken. Towels not fully stocked.
Excellent 10.0
Pros: Loved EVERYTHING about this hotel. It's clean, gorgeous, affordable, and the room was lovely! Nice big CLEAN King-sized bed with fluffy pillows. A perfect end to an extremely long travel day. Plus, the takeaway breakfast the morning after was FANTASTIC.
Cons: Nope. I loved everything. Would definitely stay here again!
Excellent 10.0
Pros: The staff was polite and very attentive. The room and bathroom were clean. The bed was comfortable and there were 4 pillows to make sure you were comfortable. We also loved that the hotel was 3 minutes from the airport.
Cons: There were only sheer curtains on the windows and the heavier curtains did not have a track to close them. I really did not like the fact that we could not cover the windows to block out the light. The sheer curtains were uncomfortable at night.
Excellent 9.0
Pros: The staff was very friendly and helpful
Cons: The pullout couch was very very uncomfortable and old. They did come help give us another mattress on top of it. It was better but still uncomfortable.
Excellent 10.0
Pros: Excellent customer service best grab and go breakfast
Mediocre 2.0
Pros: There was not a lot to like except for the staff Carmen was helpful was not able to stay because priceline messed up the booking received 2 emails 1st was the king suite the 2nd was a king bed was not able to stay the room of the king suite was not available.
Cons: What could have been better was our reservation was wrong and the amount charged was for the king suite and the room that was actually available was a king bed only not the suite I called priceline and I was told nothing was able to be done very unsatisfied with the process from priceline and the customer rep and the Customer relations person I spoke with.
Good 6.0
Pros: Good location,and breakfast.
Cons: Rooms dirty and smelly
Mediocre 3.0
Cons: When I checked in they said I could have a late check out but in the morning they cut the time to 30 minutes and they were not busy. The bar closed at 930 and was busy but the bartender was in a hurry to get home and sleep so she could move then next day.
Excellent 10.0
Pros: Location and convenient
Okay 5.0
Cons: They said they would give me a ride to the airport anytime I asked I was ready to go at 330 am and they said the shuttle was not running so they called me a cab and it cost me 12$ not happy you have a shuttle have a driver for it
Okay 5.0
Pros: Inexpensive and close to the airport.
Cons: The doors did not close easily. The cards did not work half the time to open the doors. The restaurant had a very strong greasy odor which travelled into the hallway and into our room.
Good 6.0
Pros: The staff
Cons: More breakfast options
Excellent 9.0
Pros: The front desk associate accommodations to make It a better experience. They were very nice and helpful.
Excellent 8.0
Pros: location
Cons: Keys and door lock malfunction
Excellent 9.0
Pros: The breakfast is excellent. The staff is very nice and helpful at breakfast. Excellent buffet, an upgrade from the usual cereal, yogurt, hard boiled egg that you find at other places. We started going here because it is "dog friendly"
Cons: My only problem is that they don't empty the trash cans by the entrances. We always arrive late in the evening and they are overflowing. I mentioned this to the desk a year ago when we stayed there. This year same problem.
Good 7.0
Pros: Close to airport
Cons: Shower head was partially plugged and water didnt get very hot.
Excellent 10.0
Pros: Great breakfast all over nice
Okay 4.0
Pros: Nothing.
Cons: No shuttle service until 5 AM. This is an "airport hotel". Good hotels run 24 hour shuttles at airports.
Excellent 10.0
Pros: It was very clean, nice and quiet.. We were greeted right away and taken care of very fast. We had a quiet room toward the rear but all in all it was a very pleasant stay.
Good 6.0
Pros: Courtyard
Cons: Room smelled musty
Okay 4.0
Pros: The food
Cons: No hot water for shower
Good 7.0
Pros: breakfast
Cons: worn out matress
Good 7.0
Pros: Beds were comfortable and linens were clean. Price was decent but I would probably not go back and choose another hotel instead.
Cons: Room had a funny smell - carpets are old and probably need to be cleaned or replaced.
Okay 4.0
Pros: Manager was very helpfull Breakfast was ok
Cons: Hotel and room were smell not good Needs Renovated
Okay 5.0
Pros: Free breakfast. Bar on premises.
Cons: Cleanliness of room. Computer/printer problem in the business center.
Good 6.0
Pros: Location and breakfast
Cons: Nope
Good 7.0
Pros: It was clean and the bed was very comfortable.
Cons: When checking in I was told the pet charge was $10/per pet/night. In the morning, I received my bill (I only stayed 1 night) I was charged $20/per pet. I asked about the difference & was told, No, its $20/per. They really need to educate their staff.
Okay 4.0
Pros:  
Cons:  
Good 7.0
Cons: This is NOT a Best Western Plus, just a regular Best Western.
Okay 5.0
Pros: The location was closed to restaurants
Good 6.0
Pros: Location
Cons: Card keys and lock not working 100%
Okay 5.0
Pros: Free shuttle and breakfast.
Cons: Missing ironing board in room. Swing door lock hanging by screws. Could Not be used. Food in room refer left by previous guest. Room smelled of previous guests or workmen. Breakfast was only fair. The potatoes were dry and hard, eggs fair.
Poor 1.0
Pros: I booked the day for the April 7 and when I got there at night to check in they said they were full and that I had booked for the 8th.
Cons:  
Poor 1.0
Pros: I have stayed in this hotel before. I like the area.
Cons: Yes!! The bed sheet were stained, had to have them changed. Room was not clean..
Okay 5.0
Pros: I liked the location. It was convenient to Thrifty car rental, where we had rented a car. The breakfast was good.
Cons: On the whole, I would say this hotel was 'darker rather than brighter.' I am referring to hallways, walls, eating area, and lighting in the room.
Excellent 10.0
Pros: Loved the cleanliness and size of the room. Staff was very accommodating, the pool was lovely and the layout of the hotel is very nice. We paid a lower fee and felt like we were basically and a small resort, at least coming from New York State! Very sad we missed breakfast but overall we had a great stay
Cons: Breakfast ended at 9
Okay 5.1
Pros: Staff was courteous, facilities were sufficient
Cons: Bedbugs!!!
Okay 5.4
Pros: The pool area was nice. Although not open it was a pleasant area to walk through. Almost like a park. There was a workman leaf blowing area when we were there. The bed was comfortable. Quite a lot to choose from at breakfast, although unusual to have Chow Mein and fried rice offered at breakfast!
Cons: The overall feeling of the place was that they had cut corners to save money. We got a last minute deal through Kayak and paid just over $80, but online it looks like the usual price is over $200, it is definitely not worth that. The whole time we were there the hallways of the hotel smelt of BO one day and fish the next day! The room had no notepad or pen, no conditioner, bath hat, face wipe etc that you often get in cheaper hotels. Also the directions on the shower fitting did not match the shower. Stains on the bathroom ceiling that could easily have been removed as it was a drop ceiling tile. The towels were the smallest I have ever come across in a hotel. You could not wrap it around yourself and be decent, they were also cheap quality. The sheets appeared clean but the bed cover had obvious stains on it. Breakfast could not keep up with the demand of all the people in the room. We had to keep waiting for everything, although staff did keep letting everyone know what would be coming out soon. Hotel probably needs to hire more kitchen staff.
Excellent 8.2
Pros: Wonderful friendly staff! Everyone I met there was amazing I was taken care of by friendly Cesar and many others. I enjoyed the styling of the room.
Cons: Housekeeping entered my room without waiting for me to answer the door. I think they misread the checkouts list-- but I've been to hotels where the housekeeping staff does this to everybody... not sure which but they were all very friendly and nice. The door keys had some challenges but still opened doors.
Mediocre 2.0
Pros: Nothing
Cons: My car was broken into and $500 cash stolen with my wallet right in front of a camera directly in front of the entrance to our room in a few moments between trips to unload the car. Nothing organic or gluten free for breakfast, and got a horrible rash from the hot tub. Staff cared about nothing.
Mediocre 3.0
Pros: The pool
Cons: The room was dirty we found a used water bottle under the bed hair all over the bathroom floor and no microwave in the room staff was rude
Poor 1.0
Pros: Nothing
Cons: Staff is terrible. They double charged my card for the night & also for incidentals & could care less about fixing or even saying they were sorry about it The hotel is rather dated as well. If you are in Tucson steer clear of this hotel & look elsewhe
Excellent 8.8
Pros: The pool was great! The staff was super friendly and the shuttle is super convenient!
Cons: We never got our room cleaned once, the sign was changed to " please make up room" and we never got it made up. We even had to ask for clean towels. Also the pool was over crowded with a bunch of kids and they were being super loud and rude.
Excellent 8.5
Pros: Nice staff...helpful and polite
Cons: Garden blower at 7:00am...not a good idea!
Okay 4.8
Pros: It was comfortable and clean.
Cons: The reason why we went was to have a nice day by the pool and just relax, pool was dirty green water not clear at all looked like algie we didn't swim at all supper disappointed about that
Excellent 10.0
Pros: We got in late to the airport and the shuttle arrived quickly after we called. The hotel was quiet and the bed was very comfortable. The free breakfast was excellent. No complaints at all; would definitely like to stay there again.
Best Western Tucson Int'l Airport Hotel & Suites - Tucson
Rated #12
7.7
Good 7.7
Based on 558 reviews
Details
Reviews
C$ 113

Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.8
Overall
8.1
Overall 7.7 Good
Based on 467 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.8
Overall
8.1
Cleanliness
8.0
Location
10.0
Overall
9.0
Staff
8.0
Value for money
10.0
Cleanliness
8.5
Comfort
8.8
Location
8.7
Services
8.4
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
10.0
Facilities
9.0
Location
10.0
Overall
9.3
Cleanliness
8.7
Comfort
8.7
Location
9.0
Services
8.4
Staff
8.9
Cleanliness
7.9
Comfort
7.8
Location
8.3
Services
7.4
Staff
8.3
Cleanliness
8.3
Comfort
8.2
Facilities
6.6
Location
9.0
Overall
6.0
Cleanliness
8.3
Comfort
8.4
Location
8.8
Services
7.8
Staff
8.4

Good 7.0
Pros: Comfortable beds & Pillows
Cons: Security door going into the building I was in did latch.
Poor 1.0
Pros: Balcony with the room was great
Cons: (1) The bathroom sink was completely clogged and nothing was done to fix it. (2) I wanted late check-out and agreed with the staff for a $20 fee, however, my card was charged for $40 after I left. (3) If the hotel booking is made thru Booking.com (or similar sites) the Marriot Bonvoy points are not awarded.
Good 7.0
Pros: Nice staff and great location.
Cons: The bathroom was not user friendly. The bathroom had no where to put Toiletries near the sink and mirror. There was no plug that you could use to plug your phone in by the bed. The AC unit was very loud and annoying! Not impressed at all!
Excellent 8.0
Pros: It was nice. Two lady’s in the hotel were really nice but the general manager was a (B) totally rude and probably because of her and what happened at the restaurant I will never stay here again!
Cons: Very nice but they need loungers at the pool. There were just chairs.
Good 7.0
Pros: Close to airport
Cons: Worn. Bathrooms need makeover
Poor 1.0
Cons: The staff was rude Nd did not want to help in anyway
Poor 1.0
Pros: Location
Cons: Nothing
Poor 1.0
Pros: Room was very clean. Front desk workers very friendly and pleasant.
Cons: Went to bar restaurant very limited menu. Shared a meal due to one meal was no longer available and not told till other meals were delivered to our table. Only one wine available. Very short handed in restaurant! Would never eat or stay there again!
Excellent 9.0
Pros: The best part was the bed. The kind bed was really comfortable. I’m picky with beds so that was a biggie for me
Cons: Bathroom a little cramped
Excellent 9.0
Pros: it's clean
Cons: nothing
Good 7.0
Pros: They did let us a do an early check in. Which was Nice. The airport shuttle was nice. Restaurant staff were friendly.
Cons: I don¿t believe this is as nice of a hotel as advertised. The part of the hotel we stayed in seemed like an old renovated part and the pool needs some work. The airplanes were super loud.
Poor 1.0
Pros: Location was good, since we needed to be near airport. Court yard and lobby was nice. I wish our room looks as nice as the lobby. I don¿t know how anyone would recommend this hotel unless there¿s actual remodeled room and we just unlucky got bad dirty o
Cons: Room was hard to find. There¿s no building number on the outside. Hair in the shower, some towels were dirty with red stain. Blanket has brown stain. The room has an old smell like a dirty run down 2 stars hotel! Exist door open/shut loudly all night!
Okay 4.0
Pros: This was a higher end hotel when it was built many years ago, so the shower, bathroom counter, and fixtures in the room are pretty nice. The bed was comfortable for a good nights sleep and half of the pillows were soft and usable. Pool was clean but small
Cons: The rooms are quite small for a 3.5 star hotel. Dingy - old carpet stained and buckling. Tiny Bathroom. Noisy, bring earplugs. Front desk put us in a dirty room, then ¿upgraded¿ us to the actual room that was reserved. Nothing to do in this part of town
Okay 5.0
Pros: we requested towels we never got. also the property is not as clean as you see in the pictures. The room was clean and comfortable though. The staff was also very friendly.
Poor 1.0
Pros: Nothing the refrigerator smelt the beds were covered in hair the bathroom floor and shower was covered in hair
Cons: The whole hotel and staff!
Excellent 10.0
Pros: Close to the airport
Cons: Shower needs to be update water pressure too much but that's it
Poor 1.0
Pros: Good location, price was reasonable.
Cons: Motel wanted to charge us an extra $25.00; for trying to check in 45 minutes early. Room was not cleaned for our second nite stay. Front desk stated we needed to make that request when we checked it, but there was no mention of that requirement when we ch
Excellent 10.0
Pros: Room was clean. Bed and shower were great.
Cons: None
Excellent 9.0
Pros: Everything!!
Cons: No
Okay 4.0
Pros: There was nothing I liked best. Very disappointed.
Cons: The room was on the first level near an entrance door which had a key entry that did not work. Very noisy. They put tenants above me that were very noisy and kept me awake all night. I was unable to work the next morning.
Excellent 10.0
Pros: Check in was personable. When I checked into my room, I had concerns about noise level from neighboring room. I was moved immediately into a new room, no questions asked. Great service, Very Clean and Comfortable.
Excellent 10.0
Pros: bed was very comfortable
Cons: N/A
Excellent 8.8
Mediocre 3.0
Pros: The staff are friendly, the room is large, clean & comfortable.
Cons: The room was on the South side of grounds facing airport & sun as well as being on ground floor next to the parking lot so there was lots of loud noises. Plus there was work being done throughout the day outside of my room as well as cleaning my room.
Excellent 10.0
Pros: I couldn't have done better for the value. The staff was excellent. It was a very enjoyable stay.
Poor 1.0
Pros: Nothing...it shouldn't be a 4 star hotel
Cons: I wish I could upload photos of multiple strands of hair found in the bed on the pillow case and sheets and the gross gunk found on the bedspread. We arrived late and the woman checking us in was super unfriendly and unwelcoming. Jet noise was not nice.
Good 6.0
Pros: My refigerator did not work and the door was jammed. I had trouble going in and out the door.
Okay 5.0
Cons: It is a pretty dark and dingy Sheraton in need of a full renovation
Excellent 9.0
Pros: Really comfortable beds
Cons: They have really limited the menu at the restaurant but most likely due to Covid restrictions
Excellent 8.0
Pros: The bed is the best part as it's perfect for a good night's sleep. Also, pretty quiet room considering the hotel is right by the airport.
Excellent 8.0
Pros: Cleanliness and polite staff
Cons: No laundry services No restaurants or stores or businesses around it
Good 6.0
Pros: Snack shop.
Cons: The Hotel restaraunt was disappointing.
Poor 1.0
Pros: The staff was friendly and helpful. Very nice people :)
Cons: When we walked into our hotel room we were hit with a very strong and thick smoke smell that encased the entire room even though it was clearly marked as a nonsmoking room. I went to turn on the room light and no lights came on! Old beds, dingy rooms
Poor 1.0
Pros: close to airport
Cons: unkempt grounds; very rude front desk- - very unprofessional and scatter brained. she gave me the wrong room specified on my reservation. finally had to check out and get relocated. will never consider this hotel.
Okay 5.0
Pros: Room is nice
Cons: Outside was dirty. Garbage overflowing outside. Scary and dark at night.
Poor 1.0
Pros: The location was great. We were at the airport in minutes and there was a shuttle. The bar was great for watching the game and the bartender kept it open so we could finish watching the game.
Cons: Not clean at all! The sink was rusty and dirty. Lumpy comforter. Old musty carpet. I didn't feel comfortable taking a shower there. The shuttle driver was nice to wait while we got our food but he didn't wear a seatbelt at all.
Poor 1.0
Cons: My key kept going out so I couldn’t get in my room, it had no outlets and the ones it did have did not work. It was very noisy! You can hear footsteps upstairs and doors slamming all day.
Okay 5.0
Pros: The price was the best part.
Mediocre 2.0
Pros: I didn’t mind the location and the amount of parking was adequate.
Cons: My room was not serviced for over 12 days. There is no microwave for extended guests. There is a large gap under every room door, you can hear everything going on in each guests room. I couldn’t access my room and the handy-man wouldn’t be i
Good 7.0
Pros: I really liked the location it was close to many businesses.
Cons: Was right by the door and there was people in and out constantly making it hard to stay asleep.
Mediocre 2.0
Pros: Na
Cons: Was not clean. Hair was in the shower and tissue was stuff back in the tissue box that were taken out. Very loud guests. Very dirty in the rooms
Okay 4.0
Pros: The hotels overall appearance and the beds.
Cons: The first room we were given was dirty, food stains on the carpet and walls. The lights didn’t work and some didn’t have bulbs. The new room we had was much better and comfortable until the next morning I found a bug on my shower bath towel
Excellent 10.0
Okay 5.0
Pros: The girl at the front desk.
Cons: Dirty. This is Covid and the bathroom was not cleaned. The faucets, sink and toilet were not cleaned. The toilet paper was not refilled.
Okay 4.0
Pros: AC
Cons: We like drinking coffee had to call for coffee and creamer brought us coffee but maintenance guy did not bring creamer after they said they would bring it
Good 6.0
Pros: The balcony
Cons: The tv and the bathroom
Good 6.0
Pros: Staff
Cons: Room was dated and the pool was closed. We booked the room with the intentions of having a pool and of course it wasn’t running. The room wasn’t as nice expected.
Mediocre 3.0
Cons: The room was not worth the worth what we were paying for it. After the first night we switched our entire stay to another hotel.
Okay 5.0
Pros: Petrified logs outside
Cons: Pool closed and dirty, restaurant closed, computers broken, everything is dirty and needs a facelift badly. Not a good representation of Sheraton hotels.
Good 7.0
Pros: Very helpful and friendly staff. Good size room with comfortable bed. Shuttle service was very convenient.
Cons: The food offered in the restaurant was not good.
Mediocre 3.0
Pros: Restaurant had good food, overpriced but very good. Management did try to make up for issues we encountered.
Cons: Old, outdated rooms with below average bedding, ie: thin and over-used sheets. Tiny bathroom. Not enough electrical outlets in main area. Could not blow dry hair in main room 'cause there were no outlets by mirrors.
Good 6.0
Pros: The room was clean
Cons: The walls are extremely thin. I was up all night because people were going in and out of their rooms. At one point in time I thought a man was in my room because the neighbor had him on speakerphone at 3 in the morning!
Good 7.0
Pros: It was convenient.
Cons: The staff were making a ruckus cleaning rooms after 9PM.
Mediocre 2.0
Pros: Microwave
Cons: The room smelled, The toilet paper ran out and conditioner. I calling the front desk no one answered. I figured they would clean the room & I replace the items before my return, and no. Only got clean towels. Everything else same. Not clean Unhappy st
Excellent 9.1
Pros: The bed
Cons: Rooms are a bit old
Excellent 10.0
Pros: Everything was great! Amazing staff!
Mediocre 3.0
Pros: The location
Cons: I wouldn''t have stayed there, they put a $50 hold on my bank card with out any notice whatsoever. When I spoke to management they said its just $50, and when you check out it will be lifted; well two days after checking out and its still on hold.
Mediocre 2.0
Cons: Do not like guaranteed returns in five days. Do not agree
Mediocre 3.0
Pros: Nothing
Cons: Bed was hard. No towels in the pool area, had to use hotel key just to get ice. Could not sleep because of loud neighbors upstairs. From 3:00 AM to 6:00 AM! Will not be returning to this hotel.
Okay 4.0
Pros: Quick check in
Cons: The closet was very dirty and the entire room just felt dirty.
Mediocre 2.0
Pros: Not much. The staff was ok.
Cons: The wifi was garbage. The hotel was for sure dated. Not the same caliber of others i ve stayed at with the same star rating. Toilet float chain kept breaking, just wasnt a nice place. It was closer to a motel, than a nicer hotel.
Good 7.4
Cons: Hotel restaurant service Monday morning was horrible. I retrieved my own place mat and utensils. No coffee was offered. And only when I was getting up to leave did the waitress approach me. There were two waitresses working and not that busy.
Excellent 10.0
Pros: Grounds impeccable.
Four Points by Sheraton Tucson Airport - Tucson
Rated #13
7.7
Good 7.7
Based on 467 reviews
Details
Reviews
C$ 127

Cleanliness
8.0
Comfort
7.9
Facilities
9.0
Location
8.2
Overall
9.0
Overall 7.4 Good
Based on 285 reviews
Cleanliness
8.0
Comfort
7.9
Facilities
9.0
Location
8.2
Overall
9.0
Cleanliness
8.0
Comfort
7.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
7.7
Comfort
7.4
Location
7.9
Services
7.5
Staff
8.0
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
7.3
Overall
8.6
Cleanliness
7.8
Comfort
8.0
Location
8.0
Services
7.6
Staff
8.2
Cleanliness
8.6
Comfort
8.4
Location
8.9
Services
8.2
Staff
8.9
Cleanliness
8.3
Comfort
8.5
Facilities
9.5
Location
9.1
Overall
9.5
Cleanliness
7.7
Comfort
7.5
Location
8.4
Services
7.4
Staff
8.2

Good 7.0
Pros: Close to the airport for an early flight with shuttle service.
Cons: It needs a facelift. Cleaning and fresh paint would go a long way.
Okay 4.0
Pros: The front desk was able to get me close to the pool like i asked also the staff at the breakfast area where really friendly and make sure we had everything we needed Some of the staff were really great while others seem not to care to provide good customer service at all.
Cons: When arrive the front desk staff make me feel not very welcomed and said to come back at time of check in not earlier then when i came back i was charged additional fees,said that if it was not specified in the booking app i used i had to contact them but i still had to pay upfront, made a big deal when asked for pool towels or any additional items.
Mediocre 2.0
Pros: Breakfast
Cons: Poor cleanliness old chip bags empty beer bottles under bed and old sheets still on food out couch No towels at pool Poolvery dirty and room service horrible
Excellent 9.0
Pros: I was not offered a free breakfast so I am not sure if there was one. The WiFi dropped off a couple of times, but it was easy to get back online. The room was so great, like a small apartment. I was actually sad to leave. The rooms are set in a rough oval around the pool, gym and solarium. All entrances are outside, not in a dark hallway. There is an overhang for the walkway, so no worries about the weather. There are several entrances from the parking lot, so a guest doesn’t have to go through the main lobby every time. There were a couple minor inconveniences; the elevator stopped working one evening and no clothes soap to purchase because it was on order. But there are more than one elevator and I wound up not washing clothes. I can’t quit raving about the rooms though. Seriously like a small apartment with its own door for the bedroom. 2 televisions, so I suppose kids and adults could watch different programs, a tiny kitchen (microwave and fridge - no major appliances), a dining table and chairs. Sooooo wonderful for quests who are here for a couple of days or with a family.
Cons: All was really good so I have to really be picky but I would have liked to have had basic necessities like coffee and soap replenished. I had to ask, which is really not an issue. But it would have been nice to have had everything there when I got back for the night, but it’s really being picky to say that, because everything else was very good.
Okay 5.0
Pros: The room was clean and big
Cons: The guy who checked me in was rude
Excellent 9.0
Pros: friendly front desk staff
Cons: The bathroom tub was slippery, the bathroom also is in need of new wall paper
Good 7.0
Pros: Room it’s nice location it’s nice I be back to
Cons: clogged bathroom , window was stuck room service I have to call 4 time for towels
Excellent 10.0
Pros: I love it nice comfy bed. Good location as well.
Excellent 8.0
Pros: Location
Cons: No
Okay 5.0
Pros: The ambiance and layout of the hotel and room was very good.
Cons: Did not like the elevators not working. There were things in the room that could of been cleaner or fixed. Broken tile, rips in the carpet
Mediocre 2.0
Pros: Nothing not going here again.
Cons: First when we got there our room was not ready we arrived 3hours after our check in time. Was told it would be an hour maybe. I came back to check said even longer offer to buy us dinner room would be ready by then after dinner no room after 6hrs room don
Excellent 10.0
Pros: Very friendly staff and offer warm cookies chocolate chip cookies when checking in they are very good
Cons: No
Mediocre 3.0
Pros: The room space only
Cons: restroom was not cleaned toilet seat. The room was not cleaned well there was dust where the lamp was. The couch does not look clean. There were stains of makeup on the couch bed. The room was cold no heater access. Bad service over all.
Excellent 8.0
Pros: The room had plenty of room. The pool and hot tub in the courtyard was nice.
Cons: My only complaint was we used the pullout coach and there was a dirty sheet left on there. We got new sheets, but that just is not want you want to see when you pull open a bed.
Excellent 10.0
Pros: The front desk staff was great and very accommodating. The room was big and really gave us space to spread out. In terms of cleanliness, they really do a great job to make you feel safe.
Cons: The room was a bit warm for one of our guests and the a/c seemed to only get so cold. Other than that, it was great!
Good 6.0
Pros: Location
Cons: It’s not a hotel, it’s a motel. noisy outside. The rooms need to updated, which makes it hard to feel that they are clean even tho they seemed to be. My one day stay turned into 2 days, no one answers the phone including the manager. No retu
Okay 4.0
Pros: Proximity to airport/ease of locating. Free coffee in A.M. in lobby, motel staff (front desk)friendly/helpful
Cons: Housekeeping service not automatic, had to be requested thru front desk. Hot water from shower head was warm;not hot,no way to amp up and take a good shower. Door lock system failed and was locked out of room for a couple of hours.
Excellent 9.0
Cons: The bathroom was too small.
Mediocre 2.0
Cons: tv did not work,sleep number bed did not work,bathtub drain was clogged
Excellent 10.0
Pros: Very clean, friendly staff and convenient location.
Cons: No complaints. Will definitely be staying there when in town.
Good 6.0
Pros: They kept the pool open when everyone else we tried were closed.
Cons: The sofa bed was old and so thin you could not sleep on it. We were counting on it but no way you could sleep on it.
Excellent 10.0
Pros: Everything was wonderful. Thanks for the experience.
Cons: None.
Mediocre 3.0
Pros: Staff attempted to fix things with offering free concessions.
Cons: The property is grossly over advertised. They offered amenities that are not in fact available. A two bedroom suite should have two bedrooms not two rooms.
Excellent 10.0
Pros: It seemed fairly clean. Wish the pool stayed open later. There where a million kids in it all day till about 930 so that only left half an hour for adults and by then it was kinda nasty
Cons: The pool closes to soon. Adults should be able to get in super early like 4 am for a swim or late like 11 to do a couple of laps. Idk just my opinion
Excellent 10.0
Pros: The Doubletree staff were available, friendly and efficient.
Cons: I was completely satisfied
Okay 4.0
Pros: The space.
Cons: There we're a few bugs I came across during my stay in my room. I went with a three star property to not deal with bugs.
Poor 1.0
Pros: Nothing
Cons: Property run down
Okay 5.0
Pros: The room was clean and location was perfect
Cons: Front desk personnel , very unprofessional , smoking at the front of the hotel , not providing correct information about the new rules , I told the front desk that I will leave , and she responds go ahead, I couldn’t believe it , I didn’t fe
Good 7.0
Pros: I liked they honored our king bed request and low floor. One tv was not working and maintenance came right away to reset it.
Cons: The front desk lady was a bit standoffish. The refrigerator in our room was not working. we did not notify anyone as we were only staying one night.
Okay 5.0
Cons: Rooms are very old. Felt more like a motel 6 than a Hilton.
Okay 5.0
Pros: Room setup
Cons: Cannot control room temperature, moldy bathroom and parking lot was dark.
Okay 5.0
Pros: Good access to airport.
Cons: shows its age.
Good 6.0
Pros: Close to where we needed to be
Cons: Loud guest upstairs and air conditioning It was very hot in there, read other reviews and that's their main complaint
Okay 5.0
Pros: Location
Cons: The room temperature, (too warm). Called front desk and they brought me a box fan.When I complained the desk clerks were rude. You wanna be comfortable in a hotel room, not sweating!!
Okay 5.0
Pros: Good location.
Cons: Room in disrepair, outdated. One hotel staff person was particularly unwelcoming and did not even offer to help us (senior couple, one on crutches) to get out luggage into the cart and into our room which was quite a long exterior walk.
Poor 1.0
Pros: It's close to the airport
Cons: Bathroom was dirty and toilet wont flush. Bathroom was too small.
Mediocre 2.0
Cons: Fun and sink did not drain. Had to shower in 3 inches of dirty water. 12 dollars for funny eggs. Took 30 minutes to change the batter for waffles. Probably could have had a similar experience at the more 6 next door.
Good 7.0
Pros: Low price and decent quality.
Cons: Definitely an older place that needs some updating. Tried to call for room service several times and no one ever answered. Found dirty dishes by the microwave.
Mediocre 3.0
Cons: Our bed had bed bugs and when I brought it to staff attention they kept saying the bugs were not bed bugs. I had photos and the bug and compared them to online and they looked exactly the same.
Mediocre 3.0
Pros: The patio
Cons: The cleaning staff made up the bed without changing sheets. The sheets had lipstick, mascara and mud on them. All of those things I wiped up with a damp cloth, that's how i knew they were never changed. TV IN the bedroom didn't work.
Excellent 10.0
Pros: The staff. Room and free drink coupons.
Cons: Noisy around room
Good 6.0
Pros: Amenities. The pool was nice.
Cons: Restaurant/buffet was not good. A guest got sick in the middle of the restaurant and it took the staff too long to clean up the mess. When I asked the front desk about comping our meal (lost my appetite along with my friend) they did nothing about it.
Good 6.0
Pros: I was able to get this hotel for a very reasonable price compared to what was available. Plus it had a microwave
Cons: Apparently it was over booked and we got a room that had a broken sleep number bed that was the definition of a anti-goldilocks bed.... too soft and too hard nothing in between. The tub did not stopper and we used a glass turned upside down to make a bath
Mediocre 3.0
Pros: Spacey
Cons: Wi-Fi Can't control temperature inside room (cold) Upgrade would be nice in bathrooms
Okay 5.0
Pros: THEY HAVE A SHUTTLE TO THE AIRPORT.
Cons: I EXSPECTED BETTER SERVICE FROM A DOUBLE TREE. THEY OUGHT TO HAVE THERE SHUTTLE OFFER ATLEAST 5 MILES LOCAL TRANSPORTATION.
Excellent 9.1
Pros: It's overall a very nice hotel
Cons: I didn't like how I purchased a double tree hotel at a different location (reid park), but was given this hotel as the purchased one
DoubleTree Suites by Hilton Tucson Airport - Tucson
Rated #14
7.4
Good 7.4
Based on 285 reviews
Details
Reviews
C$ 144

Cleanliness
7.6
Comfort
7.7
Facilities
7.0
Location
8.2
Overall
7.6
Overall 6.8 Good
Based on 335 reviews
Cleanliness
7.6
Comfort
7.7
Facilities
7.0
Location
8.2
Overall
7.6
Cleanliness
7.0
Comfort
7.0
Facilities
7.0
Location
5.0
Overall
8.0
Cleanliness
6.9
Comfort
7.0
Location
8.0
Services
7.1
Staff
7.5
Cleanliness
6.6
Comfort
5.0
Facilities
5.0
Location
6.6
Overall
6.6
Cleanliness
7.7
Comfort
7.8
Location
8.2
Services
7.3
Staff
8.0
Cleanliness
8.0
Comfort
8.2
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
8.0
Comfort
8.2
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
7.3
Comfort
7.5
Location
8.1
Services
6.9
Staff
7.3

Okay 4.0
Pros: Coffee pot was broken. TV remote was broken. Bathroom appeared to be used after the maid cleaned. Fortunately, the manager moved me to another room.
Cons: No food available. The vending machines didn't work, either.
Excellent 9.0
Cons: The grab and go breakfast was ridiculous. A bottle of water, an orange and a mini oatmeal bar. That’s just embarrassing.
Excellent 10.0
Pros: Friendly Staff, Room Accommodation & Outdoor area with Gazebo.
Good 6.0
Pros: Convenient for the occasion
Cons: Not enough safe parking
Poor 1.0
Cons: The bathrooms were not the cleanest, the bathtub was squeeky, the walls were stained,the blankets were stained. Continental Breakfast was 1 chocolate bar, 1 orange, 1 bottled water in a paper sack. Pool was open but no proper breakfast due to covid?
Okay 5.0
Pros: The price was decent.
Cons: First, when I walked into the lobby I was overpowered by an unpleasant smell. The man who checked me in looked like the maintenance person. His shirt was grubby and had paint spots all over it. Their was a person passed out on the couch sleeping who looked homeless. (It's kind that they offered this person a safe place to sleep, but perhaps they could have put them in a room rather than in the main lobby). The carpets in the hallway were stained and dirty. They should have been replaced about 2 years ago. The room was okay. It certainly wasn't sparkling clean, but it wasn't disgusting. I had a long conversation with my wife and decided that instead of trying to be frugal with hotel rooms, that we would spend the extra $20 or $30 for something nicer.
Mediocre 3.0
Pros: Location is good
Cons: The website should give more details of what is closed due to COVID . Manager (Sandra ) was extremely rude . I understand hotels are giving breakfast bags , but who has a water bottle and an old orange for breakfast???? That is what we got for breakfast . I definitely would not recommend this property . The property looks old , lots of people walking around, we stayed in the first floor next to the lobby and there was always a bad smell . Staff is not friendly at all !! Pictures are not accurate.
Excellent 10.0
Cons: The food they had to offer was lame
Okay 4.0
Pros: Quiet.
Cons: Staff was not very friendly and I could not get them to bring the right amount of towels. We had four family members and they continued to only bring two towels. We had to call everyday. They did not make the beds only when I was there sick and made them do it. There was a roach crawling up the wall in the bathroom.
Poor 1.0
Pros: Close to airport.
Cons: smelled as i opened The lobby door, carpet throughout was filthy, Employee had bad hygiene, 3 Room doors were propped open as I walked down the hallway to my room, toilet was opened with pee in it, Something was squirted on the mirror, no soap
Mediocre 2.0
Pros: nothing except bedding was probly clean
Cons: One towel for a double queen room, wash cloth extremely stained, not even sure clean. Coffee maker didn't work, phone didn't work, smoke detector chirping, fridge didn't work and walls couch ect so dirty i wouldnt even sit on them, plus no kleenex empty
Mediocre 2.0
Pros: Location was the best. Wanted to stay close to the airport.
Cons: Hotel very outdated and dirty. Good thing I only had to stay 8 hours to overnight. In breakfast bag to go there was only water, tiny granola bar and little orange.
Poor 1.0
Cons: The website was incorrect- pool not open and no hot breakfast. Lots of sketchy activity and a 911 call happening while we were there:-/
Poor 1.0
Pros: I did not like anything.
Cons: Yes it was horrible. The room wasn't clean, there was mold in the restroom, the pool and jacuzzi was closed. The hotel has a funky smell as well. I was not impressed.
Poor 1.0
Cons: Hotel Lobby smelled funny, hallways were dirty & carpets haven¿t been cleaned in YEARS! Elevator looked like it had been wiped down over and over with the same dirty rag. Tv didn¿t have a remote and walls were super dirty. Never AGAIN
Mediocre 2.0
Pros: Nothing
Cons: Musty smell, dirty and worn down room, mislead to believe there is breakfast a water and an orange is not breakfast will not stay here again
Okay 5.0
Pros: The room was nice and clean.
Cons: Everything outside the room was quite gross. The halls and stairs smelled bad and were very dirty
Excellent 9.0
Pros: Comfortable bed
Cons: No
Poor 1.0
Pros: Nothing at all. Did not even stay at this hotel!
Cons: Staff, smell, and enviroment.
Okay 4.0
Pros: Best sleep I've had in years
Cons: Filthy hair in bed on toilet dirty surfaces light switch, knobs, appliances, walls chair worn someone sleeping in hallway in am
Excellent 10.0
Pros: Hotel employee took care of several operations to include changing rooms, giving advice and managing partners and clients better than anyone I have seen in years
Cons: Great renovations, Hotel employee is amazing and location is wonderful.
Mediocre 3.0
Pros: The best thing about his hotel was the size of the room.
Cons: Room was super disgusting. The tub & toilet were dirty. Past midnight,I woke up to people talking & laughing. It sounded like they were in my room. It was right next door. A weird chemical smell in lobby & hallway. Maybe due to laundry room near the lobby
Okay 5.0
Pros: Price was affordable
Cons: We found hair in our shower and our room with 2 Queen beds only had one towel. Broken safety latch and a really bad odor in the elevator.
Poor 1.0
Pros: Location
Cons: Smell of mothballs in hallways and lobby. Cigarette burns scattered across entire carpet. Collection of old and new stains throughout bedding, curtains, and couch. Red caked smears that I didn¿t even try to determine whether it was blood or jam on wal
Excellent 10.0
Pros: We had a really nice room for the discount price we paid. 10/10
Poor 1.0
Pros: There was nothing to like about this hotel. The room was filthy. Bugs crawling on the bathroom floor. Disgusting overall. I DID NOT STAY, AND THEY REFUSED TO GIVE ME A REFUND. I wouldn't let my dog stay in a place this filthy.
Cons: There was nothing to like about this hotel. The room was filthy. Bugs crawling on the bathroom floor. Filthy carpet. Disgusting overall. I DID NOT STAY, AND THEY REFUSED TO GIVE ME A REFUND. I wouldn't let my dog stay in a place this filthy.
Good 7.0
Pros: Convenient
Okay 5.0
Cons: Terrible chemical odor in lobby that was absolutely nauseating Room booked for two people, but room had only one bath towel and one wash cloth, no shower mat. Shower adjustable head was broken.
Poor 1.0
Pros: Nothing. Staff tries but they must be understaffed and led by people who don't care or give them the resources (like clean towels) to make the stay acceptable.
Cons: If I get Covid it's because of this stay -and I'm not living in fear of Covid. There was one dingy towel, the light switches and door handles are disgusting, pool is closed, pillows are yellow, have holes, and had hair on them. Breakfast is a joke.
Poor 1.0
Pros: Price
Cons: Horrible experience. Sheets and mattress were heavily stained. WiFi didn’t work. Iron didn’t work. House keeping was on heroin. Loud screaming all the night. Full of gang members in red. Lobby with a guy clapping in his own face and yelling
Excellent 10.0
Pros: Kind staff
Cons: No
Good 7.0
Pros: Loved the bed it was very comfortable. Also liked the size and layout of the room.
Cons: Unfortunately the room we were put in had noise issues. All throughout our stay the room next to us sounded like they were remodeling the room. From 10pm at night we would here machines working. Even at 5am in the morning we heard the machines.
Excellent 10.0
Pros: The rooms were clean and the beds were not made poorly.
Cons: I did not like how there was only one way in and out of your hotel room and that was by the front office.
Mediocre 2.0
Pros: Nothing
Cons: Sheets were stained and torn. Long black hairs on shower wall. Hot water took a long time to reach sink. Lampshades were crushed. Outlets on lamps were too big to hold phones, so wouldn’t charge. Everything was shabby, in need of cleaning, paint, r
Excellent 8.0
Pros: Location
Cons: The toilet had issues;Towels were dingy breakfast bags (orange was not appetizing, breakfast bar was Walmart). No central coffee. Carpet didn’t look clean; Towels for one, had to ask two days for more; would not have rated it 2.5 stars;
Mediocre 3.0
Cons: There was only one worn out towel in the room. When I asked for more towels, I got one more worn out bath towel and two worn out wash clothes. The room needed to be vacuumed and the phone didn’t work.
Okay 4.0
Pros: Location
Cons: Loud people and what looked like homeless around vehicles Dirty floors, bad paint around doors and floor.
Excellent 10.0
Pros: The man behind the counter was a super nice guy and helped me allot
Cons: It was too far away from my home :)
Excellent 8.0
Pros: The bed
Cons: No more breakfast during pandemic.
Mediocre 2.0
Pros: Convenient location
Cons: The room did not appear clean. My coffee pot had water in it. My sheets were stained. The carpet was stained. My toilet ran continuously
Mediocre 2.0
Pros: The woman who checked me in was lovely & kind.
Cons: I felt unsafe. There was a lady laying in hallway as I left in morning. There was mold in bathtub & toilet. Linens were ripped and looked ragged.
Mediocre 3.0
Pros: Friendly staff
Cons: Carpet was old and dirty. The hotel needs a good remodeling.
Okay 5.0
Pros: Not much
Cons: Couldn’t get any hot water out of bathroom faucet. Tepid at best. Elevator was dirty. No hot water for breakfast tea in dining area. Water was not even warmed. Everything looked like it needed a deep cleaning.
Good 7.0
Pros: There was nothing to like about the hotel.
Cons: Breakfast. Room Cleaning service. Room service never cleaned the toilet and room apart from putting new towel. Bad sheets were dirty. Towels were torn.
Okay 5.0
Pros: Nothing stood out, very average.
Cons: The breakfast left alot to be desired.
Mediocre 3.0
Pros: Hotel employee was wonderful that’s about it.
Cons: The room was superficially cleaned. Nothing special it was dusty the floor was dirty don’t walk barefoot Cleanliness is important especially when you have toddlers the bathroom was disgusting with toenail clippings..
Excellent 10.0
Okay 5.0
Pros: Staff was working very hard, but were under staffed.
Cons: The smell of disinfectant was overpowering.
Okay 4.0
Cons: air conditioner was very noisy. hard to sleep.
Mediocre 2.0
Pros: OK but rude and indifferent staff - manager hostile.
Cons: HOSPITALITY - none.
Okay 5.0
Cons: Not very clean.
Good 7.0
Pros: Rooms definitely
Cons: They breakfast room is small, often is full.
Good 7.0
Pros: Location was a plus and price
Cons: There was a strange odor that would linger in my room every time we would come to the room
Excellent 10.0
Pros: This hotel was very nice for such an affordable rate. Very clean, updated and comfortable. Friendly staff, excellent breakfast & 24/7 shuttle to the airport. Highly recommend!
Excellent 8.0
Pros: The rooms were very spacious and lovely.
Cons: The hallway carpets desperately needed cleaning
Excellent 8.0
Pros: location, price & service
Cons: near area for dinner.
Comfort Suites Airport - Tucson
Rated #15
6.8
Good 6.8
Based on 335 reviews
Details
Reviews
C$ 112

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