Palazzo Barbarigo Sul Canal Grande

Size of room. Quiet. Lady on reception was very polite.

Where to start... First of all, main entrance to the hotel is from the sea, so you can arrive only with boat. There is other entrance where you can come by walk, but it’s so small, so dark, so scary, in very long and tight street witout lights. It looks like you enter in some old dark basement...SCARY! When we arrived on reception was a reception staff, a man. We were talking, and I said normaly that it was so busy and a lot of people, so we couldn’t find any available taxi boat to arrive. He said sarcastic “It’s not my fault!”... why is that for. I never said something like that. What a behaviour! But the most terrible thing is that we paid more than 500€ for one night, in 4 star hotel. It said that breakfast is included. They say that orange juice is fresh, but obviously it’s not, you know when you taste it. When we come on breakfast, it was not buffet, they bring you on table some things like butter, bakes, nothing special... but if you want eggs, it is EXTRA charged. SHAME ON YOU! Also they have made a reservation for the amount on my credit card. When we did check-out we have paid in cash... more than 10 days they didn’t return that reserved money on my credit card. Dear hotel, a time before this I slept in Danieli hotel for 600€, 5 star, awesome breakfast included, location perfect... you are trying to compare with hotel like this with prices, and you offer so much more LESS... Defenetly the worst hotel I’ve even been in, and I wouldn’t recomend it to anyone! Luckly I was here just for one night.