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Value for money
Distance to city centre
|Rochester Greater Rochester Intl|
Distance to airport
|"Staff very friendly and helpful."||(in 16 reviews)|
|"Breakfast was good everything was good."||(in 12 reviews)|
|"Kids loved the pool!"||(in 3 reviews)|
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The remodeled rooms are very comfortable and clean.
There seemed to be no happy medium with the heating/cooling. We either had to blast the AC at 66 degrees to even start to cool down the room. Leaving the HVAC off still resulted in a room over 74 degrees.
Still Undergoing Renovations
This property has been undergoing renovations since early this year, which gets really old when you are there a lot. This was the first time we stayed in a renovated room. Very happy they kept the mission style furniture in the rooms and lobby. The new furniture additions in the room are very useful and comfortable.
The carpeting throughout is atrocious, and already filthy with either burns or tar tracked into it. There are no plugs for electronics near the bed (well, unless you want to climb between the bed and side table, and do without a light or clock). In this day and age, that is ridiculous. I also don't recall this being an issue previous times I have stayed there.
It was okay
The hotel was in a good location with stores and food options very near. The rooms were clean and staff was nice
We had planned to be at the pool both days we were at the hotel but after the first day in the pool we came out of the water to see a layer of hair and dirt floating in the water . We were so bothered we didn't go back to the pool also at our last morning we all woke up with different bites from some sort of insect. I woke up with a bite on my eyebrow. The beds were definitely not queen size because one couple and barely fit on the bed. I have been to plenty Hamptons and this is the most uncomfortable bed I've been in. And the rooms do not have fridge or microwave which was something that we wished we had.
Staff Was Exceptional
We were there as an ice storm was moving in. The staff was extremely accommodating and flexible regarding our options of potentially staying longer. When we decided to leave early, but after check out time, we were not charged for the extra night on our reservation.
Fair warning, they are under renovations right now, with one wing of the hotel closed completely. Honestly, this didn't bother us at all, and will make the hotel even better, but we had no indication of it until we arrived.
Money's worth 100%
The suite was very layed out and I was not expecting it to be as big as it was. I was beyond stoked when i opened the room door and saw how beautiful the room was. Definitely got my money's worth. Just wish I I would've booked it a few weeks earlier so I could've gotten it for cheaper.
Hampton Inn & Suites Rochester/Victor provides convenient access to New York's Finger Lakes region, a free hot breakfast buffet daily and small meeting and event space. Find our hotel, situated in a park-like setting, off New York State Thruway Exit 45 to 490 West Exit 29 or 490 East Exit 28. Just 15 minutes from downtown Rochester, our Victor, NY hotel is near The Erie Canal, Eastview Mall, colleges and offices. We offer 55 two-room suites and 68 guest rooms, all decorated in the Oak Mission Style. Expect complimentary WiFi access, 50 to 55-inch TVs, hair dryers, irons and ironing boards, coffeemakers and data ports. If you're traveling with family, ask about our cribs, rollaway beds and connecting rooms. Dine at City Tavern restaurant, located in the same parking lot we are. Restaurants such as Six50, Champps, PF Changs, Chili's, Starbucks and The Richardson's Canal House are within one block of the hotel. For late-night snacks, visit our Suite Shop for beverages, candy, microwaveable meals and more. This Rochester/Victor hotel venue provides 1,400 square feet of space, suitable for 5 to 60 people at meetings, luncheons and small gatherings. Catering and audio/visual services are available. Genuine Stickley furniture fills the lobby while a double-sided stone fireplace is the centerpiece. Adjacent to the garden courtyard, the recreational area features a heated indoor pool and whirlpool spa, and a fitness center with treadmills, ellipticals, recumbent cycles, free weights and more. Additional hotel services include: *complimentary parking *dry cleaning/valet services *on-site laundry facility *complimentary local telephone calls Put convenience back in your visit to New York at our Hampton Inn & Suites Rochester/Victor hotel.
based on 123 reviews
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