Pros (+) Nice place, great customer service, clean: wonderful
3 stars
The Wilshire Grand Hotel
350 Pleasant Valley Way, West Orange, NJ 07052, United States
West Orange, NJ
See location+1 973 731 7007Photos of The Wilshire Grand Hotel
Overview
Visiting New Jersey can be an exciting time for many travelers. There is a lot of history and culture here, and it is extremely close to New York City. When travelers are looking for a great hotel in New Jersey, they can look no further than the Wilshire Grand Hotel in West Orange. This hotel has a 24-hour complimentary juice and coffee station, fitness center, complimentary breakfast, pet-friendly rooms, event space, and Sweet Shoppe. There are 89 rooms in the hotel.
Guests can choose from a variety of rooms such as deluxe rooms, suites, and bridal suites. In each guest room, there is a pillow top bed, work desk with chair, hairdryer, eco-friendly toiletries, jet massage showerhead, iPod docking station, microwave, mini fridge, iron, coffee maker, flat-screen television with on-demand movies, in-room safe, and laundry. Guests can dine at the Primavera Restaurant or have room service brought up to their room.
In this area of New Jersey, there is a lot for guests of the hotel to experience. They can see Seton Hall University, Prudential Center, South Orange Performing Arts Center, Terhune Gardens, Turtle Back Zoo, Verona Park, and Wellmont Theatre. Guests of the hotel will get an authentic look at what life in New Jersey is like while they are staying here.
.Booking a room here is straightforward and guests of the hotel will be happy when they check in. They will enjoy the service from the staff here, and they will feel like they are guests in their own home.
Latest deals for The Wilshire Grand Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at The Wilshire Grand Hotel
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Shuttle service (free)
- Business centre
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Business centre
- Car rental
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Family rooms
- Garden view
- Inner courtyard view
- Storage available
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Kitchen
- Electric kettle
- Kitchenware
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Things to do
- Gift shop
- Board games/puzzles
- Golf
- Cycling
- Evening entertainment
- Mini-golf
- Night club
- Hiking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
- Shuttle service (free)
- EV charging station
- Airport shuttle
Dining
- Restaurant
- Bar/Lounge
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Fitness
- Fitness centre
Reviews of The Wilshire Grand Hotel
8.0
Very good
866 verified ratings
Wonderful
423
Very good
158
Good
96
Okay
55
Fair
44
Mediocre
32
Poor
58
Summary of reviews
Guests say
Guests appreciated the hotel's great location and spacious rooms, often highlighting the cleanliness and charm of the accommodations. However, many reviews pointed out issues with service, particularly regarding staff responsiveness and noise levels. The breakfast offerings were also criticized for their quality and variety, indicating a need for improvement in this area.AI-generated from customer reviews
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Score by provider
7.9 out of 10
18 reviews
8.8 out of 10
6 reviews
All reviews
Pros (+) Location
Cons (-) Staff member was VERY disrespectful treated me with no respect more so acted like I shouldn't be at this hotel while my kids were present. garbage n cardboard boxes outside my window when I opened curtain. Nothing was done by mgt staff after I complained only I will speak with him. iF this is the SERVICE that this hotel provides then I will never return and I will tell everyone about my bad experi...
Read more
Pros (+) Full complement of bath supplies. Clean, roomy accommodation. Quiet room.
Cons (-) Only problem was missing tv remote the first night. In looking for it I found lots of dust and a baby sock behind the headboard.
Pros (+) The hotel was very nice and the staff we met were very helpful and friendly. We will stay there again.
Pros (+) Awesome place. I would recommend to families and business travelers alike.
Location
350 Pleasant Valley Way, West Orange, NJ 07052
What's nearby
- Eagle Rock Reservation1.8 km
- Essex County Country Club2.6 km
- Rock Spring Club4.9 km
- Turtle Back Zoo5.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Wilshire Grand Hotel
Low season | April |
|---|---|
High season | June |
Average price (weeknight) | C$ 165 |
Average price (weekend night) | C$ 233 |
When to book a room at The Wilshire Grand Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Closest
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See most recommended stays in West OrangeGood to know
Value for money | 8.3 |
|---|---|
Distance to downtown | 2.3 km |
Nearest Airport | Newark |
Distance to airport | 14.6 km |
Everything you need to know for your stay in West Orange
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