Excellent
10.0
Pros:
Breakfast was great and the selection really well presented.
Cons:
I dont like the swim cap which is required to use the pool but this may be common in some hotels. I have just never seen it before.
Excellent
9.0
Pros:
Nice view.
Okay
4.2
Pros:
this was not my first time in Zhanjiang, previously I stayed in sovereign hotel and for some reason I decided to stay this time in Sheraton hotel and that was my huge error.
Cons:
I am from Europe and I live in Europe and the way hotel's staff took deposit from me on check in was disgusting and it took ages and manner was disrespectful. I felt like they thought I was going to cheat them on payment. It is similar all over the china - so disgusting and wrong. instead to take an open pre-authorization on credit card they take it on fixed amount and then if you exceed that deposit they jump all over you even for 15 RMB to extend yr deposit or they would not provide service. DISGUSTING internet was poor and when I complained, they could not fix it and they kept coming in my room and disturbed my peace until I told them not to come any more on 2nd day of my stay 3 out of 5 English channels were not working room was just acceptably clean, good that I carry with me DETHOL for disinfection. dinner was terrible, layout and quality and cleanliness - I eat only minimum not to be hungry staff, although speaking acceptable English were not helping in any way and much after two days I decided to change hotel and I went to sovereign hotel zhangjian (it would be better that I did so earlier) where service and accommodation and food and staff were much much much better and for much less money I paid for accommodation and breakfast and all taxes included 100 usd per night while in Sheraton I paid 110 without breakfast - I WILL NEVER STAY IN SHERATON HOTEL AGAIN there is spa center run by 3rd party in Sheraton and for massage they charge 900 rmb, while in sovereign hotel for same session they ask about 300 GOOD BYE SHERATON and mr. booking.com pls change flag next to this review - god forbid I am not from china
Good
7.5
Pros:
The room was very spacious and the bathroom too. Also the airco was working excellent.
Cons:
We paid additional money to have a room with seaview wich we actually did not have. I don't know what the view should be without this additional money but it wasn't the money worth. After complaining we got the answer that for this money the view was like this. The Wi-Fi should work with the code of roomnumber combined with guest name but that didn't work. Did not ask further once I could also use 4G.
Excellent
9.6
Pros:
Very nice, comfortable and new hotel. Excellent room design and arrangements. Convenient location.
Cons:
Breakfast was a bit poor of choice for the foreign tourists.