Very pleasant and an amazing reception
This hotel has been around for a good number of years, but don't let that discourage you for a moment. From the moment I walked in, Vivek at the reception was super attentive and helpful up to the extreme, made me feel like they valued my SPG status at all times. Although the property may show signs of aging the interior is well kept and impecable at every place you look at. Yes, the decor may look old, but the rooms are pristine clean and very comfortable; even the bathroom felt as one of a palace. I had a fantastic time, at the lounge the attention from the gentleman there was nothing short of amazing, unfortunately I forgot his name but he does deserve the credit for being wonderful at his job. Will come back any day without a doubt.
Everything was great.
When I arrived only rooms with children's beds were available. I was moved the second night to a room with an adult bed.
Old and outdated
There're several restaurants and outlets in this hotel in addition to a vast and well equipped gym, food is generally ok in most restaurants
Rooms are so small, beds are uncomfortable, A/C system is so old and very noisy, staff are using mainly out-dated computers and very often these are not working properly
Having stayed before late last year wr revisited with my wife,,son.and grand daughtet AsSpg member we were.not given the club room upgrade in 4th flr after sevetsl complaints were goven 2sea view room3rd flr Abslutely.no coordinaton of different departments I will.think twice brfore stsuong.agsin there
Overlooking the Arabian Gulf, the five-star Sheraton Abu Dhabi Hotel & Resort is strategically located in the heart of Abu Dhabi. With a distinctive design, superb location, and friendly service, we are a great choice for business and leisure travelers. We are within walking distance of the newly-developed Corniche Park, centrally located near shopping and commercial districts, and only 35 kilometers from Abu Dhabi International Airport (AUH). Our guest rooms and suites provide spacious quarters with plush Sheraton Signature Sleep Experience. Some accommodations feature balconies with panoramic views toward the turquoise Arabian Gulf. Located on three preferred floors, Sheraton Club Rooms offer upgraded amenities, complimentary High Speed Internet Access, free bottled water, and complimentary fitness center access, as well as access to the Sheraton Club Lounge. Savor new or familiar international cuisine in our stylish restaurants and lounges. Our full-fledged conference and banqueting facilities have gained us a reputation as one of the finest five-star resorts in Abu Dhabi. Our warm, relaxed atmosphere embraces the distinctiveness of Abu Dhabi’s local culture. Combined with the variety of services offered, it is easy to create your own unique, memorable experiences. Visit the Sheraton Abu Dhabi Hotel & Resort in the heart of the prestigious capital of the United Arab Emirates.
Based on 4,499 reviews
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