1 star
Al Massa Hotel
Al Ain Municipality Roundabout, Al Ain 19483, United Arab Emirates
Al Ain, United Arab Emirates
See location+971 3719 3000Photos of Al Massa Hotel
Overview
Al Massa Hotel is conveniently located 1 km from UAE University and 12 km from Al Ain Airport. It has a 24-hour reception and a business centre with internet access. The elegantly decorated bedrooms at Hotel Al Massa are equipped with satellite TV and a telephone. Every room also features an en suite bathroom. The Al Massa Continental Restaurant is open throughout the day serving a diverse international menu. The hotel also offers an on-site coffee shop. Al Massa Hotel is located at the heart of Al Ain, 12 km from Al Ain Zoo and 15 minutes’ drive from Al Ain Golf Course. Free on-site car parking is available.
Amenities at Al Massa Hotel
- Room service
- Free Wi-Fi
- Free parking
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Hairdryer
- 24hr front desk
- Wake-up service
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Bathrobe
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Towels
- Air-conditioned
- Free toiletries
- Smoke alarms
- Trash cans
General
- Family rooms
- Telephone
- Carpeted
- Seating area
- Sofa
- Storage available
Services and conveniences
- Wake-up service
- Safety deposit box
- Room service
- 24hr front desk
- Key card access
Accessibility and suitability
- Non-smoking rooms available
- Elevator
- Designated smoking area
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Bedroom
- Wardrobe or closet
Workspace
- Desk
Dining
- Food can be delivered to guest accommodation
Reviews of Al Massa Hotel
5.6
Fair
1071 verified ratings
Wonderful
135
Very good
61
Good
107
Okay
92
Fair
111
Mediocre
109
Poor
456
Summary of reviews
Guests say
Guests expressed significant dissatisfaction with the hotel's cleanliness and service, reporting issues including dirty rooms, lack of towels, and inadequate maintenance. Many felt that the hotel did not provide good value for the money, given the poor conditions and lack of amenities. While there were a few positive mentions of staff being friendly and some rooms being clean, these did not outweigh the negative experiences shared by most reviewers.AI-generated from customer reviews
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Score by provider
5.6 out of 10
682 reviews
5.2 out of 10
36 reviews
Location
Al Ain Municipality Roundabout, Al Ain 19483
What's nearby
- Al Ain Palace Museum3.7 km
- Al Ain Oasis4 km
- Al Ain National Museum4.5 km
- Al Ain Mall4.7 km
- Sheikh Khalifa International Stadium4.8 km
- Al Ain Zoo6.9 km
- Hili Archeological Park7.8 km
- United Arab Emirates University7.9 km
- United Arab Emirates University7.9 km
- Hili Fun Center8 km
- Al Ain Golf Club11.5 km
- Al Ain Sportplex13 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Al Massa Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Al Massa Hotel
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See most recommended stays in Al AinGood to know
Value for money | 6.1 |
|---|---|
Distance to downtown | 6.0 km |
Nearest Airport | Al Ain |
Distance to airport | 13.5 km |