Hotels near Almaty airport

Hotels near Almaty airport

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Almaty (ALA) - Almaty, Kazakhstan
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Best hotels near Almaty airport

Vibe
10.0
Location
9.7
Cleanliness
9.0
WiFi
9.0
Room
8.9
Overall 9.0 Excellent
Based on 1,453 reviews
Vibe
10.0
Location
9.7
Cleanliness
9.0
WiFi
9.0
Room
8.9
Vibe
10.0
Location
9.6
Cleanliness
9.1
Breakfast
8.6
Room
8.5
Vibe
10.0
Location
9.8
Value
8.9
Service
8.9
Room
8.8
Vibe
10.0
Location
9.6
Cleanliness
9.1
Breakfast
8.8
Room
8.6
Breakfast
8.8
Cleanliness
8.7
Room
8.5
Service
8.3

Excellent 9.0
Pros: The hotel is modernly furnished. Well trained staff and reception. The location is probably the best in Almaty.
Cons: Gym time could have been accessible 24 hours. There is no hot Jacuzzi in the spa. The coffee in breakfast lounge didn't taste good.
Excellent 9.6
Pros: Location , spa
Cons: Cheaper to book through company rather than booking.com
Excellent 10.0
Pros: The hotel is modern, beautiful, clean and had all the amenities you may need for your stay. Staff is attentive, pleasant and knowledgeable. They accommodated all my requests and followed up with phone call to make sure that I liked my room and was comfortable. It was a very nice touch. I will definitely book them again when I'm in town.
Good 7.5
Cons: I did non like the fact that in spite of my request in advance, there were very little gluten feee options available for breakfast.
Good 7.0
Pros: The location, staff at the breakfast time,
Cons: The bed and little noice, staff at the lobby not helpful
Excellent 10.0
Pros: Amazing spa on the 11th floor. Friendly staff and overall a brand new hotel!
Excellent 10.0
Pros: It is a new modern hotel. The room is very comfortable. The free spa is really nice. Breakfast is great. It is an exceptional price / value. The staff is amazing. My daughter felt sick in the middle of the night and they changed our room. They really went above and beyond my expectation. I can't recommend enough this hotel.
Cons: N/A
Excellent 9.0
Pros: Breakfast is just superb! Great selection and delicious food. Room was spacious, new and stylish. Friendly staff and efficient check-in/check-out process.
Cons: Dinner in the hotel restaurant was average, so I would encourage you to explore some places nearby. I would expect higher quality linens and towels.
Mercure Almaty City Center - Almaty
Rated #1
9.0
Excellent 9.0
Based on 1,453 reviews
Details
Reviews
C$ 141

Service
9.6
Location
9.5
Comfort
9.1
Cleanliness
9.1
Wellness Area
9.0
Overall 9.0 Excellent
Based on 696 reviews
Service
9.6
Location
9.5
Comfort
9.1
Cleanliness
9.1
Wellness Area
9.0
Service
9.7
Location
9.5
Comfort
8.9
Cleanliness
8.7
Breakfast
8.5
Service
9.4
Comfort
9.3
Location
9.3
Cleanliness
9.0
Room
8.4
Service
9.6
Location
9.6
Cleanliness
9.3
Comfort
9.2
Room
8.5
Service
9.4
Location
9.2
Comfort
8.9
Room
8.3
Breakfast
7.8

Excellent 10.0
Pros: Excellent hotel with big rooms
Cons: Breakfast was good, but occasionally bland.
Excellent 10.0
Pros: Very helpful friendly staff. Great area for local cafes and shops. Nice park near-by too
Cons: NA
Excellent 10.0
Pros: QUICK SERVICE, CLEANLINESS, AND EFFICIENT STAFF. VERY BIG AND CLEAN ROOMS. LOCATION IS ALSO VERY NICE . JUST NEAR SUPERMARKET.
Cons: EXCELLENT STAY AS ALWAYS. I STAYED THIRD TIME HERE.I CAN'T THINK TO STAY ANYWHERE IN ALMATY EXCEPT THIS HOTEL. VERY NICE STAFF , VERY COOPERATIVE , ALWAYS READY TO HELP. THEY GAVE ME VERY EARLY CHECK IN ALSO.
Excellent 8.8
Pros: Very clean and comfortable
Cons: They couldn’t find my clothes I gave them for Laundery. I had to check out without picking them up.
Excellent 10.0
Pros: Clean place with nice facilities and great breakfast.
Renion Residence Hotel - Almaty
Rated #2
9.0
Excellent 9.0
Based on 696 reviews
Details
Reviews

Vibe
9.6
Value
9.5
Cleanliness
9.5
Service
9.2
Room
8.2
Overall 9.0 Excellent
Based on 335 reviews
Vibe
9.6
Value
9.5
Cleanliness
9.5
Service
9.2
Room
8.2
Value
9.6
Cleanliness
9.4
Service
9.2
Location
8.1
Breakfast
8.0
Cleanliness
9.5
Service
9.2
Location
8.3
Breakfast
8.2
Room
8.0
Service
9.3
Room
7.5
Breakfast
7.4

Good 7.0
Pros: Perfect pickup service from airport, friendly staff, room comfort medium
Cons: Breakfast was very basic and bed very hard
Excellent 10.0
Pros: Near the airport and bus station with free transfer. Great price. Free breakfast. Comfortable. Let me check out late with no extra fees. Felt safe as a solo traveler.
Cons: The rooms are a bit small. No electric teapot in the room. The lady at the front desk in the middle of the night didn’t speak English which may be difficult for some.
Excellent 9.0
Pros: The staff is very good!
Cons: Very poor breakfast.
Good 7.0
Pros: Efficient communication. Airport transfer.
Cons: The room smelt of tobacco.
Excellent 9.2
Pros: Free airport shuttle service!
Cons: Nothing.
Royal Park Hotel Almaty - Almaty
Rated #3
9.0
Excellent 9.0
Based on 335 reviews
Details
Reviews

Service
9.6
Breakfast
9.3
Food
9.3
Value
9.0
Pool
8.2
Overall 8.8 Excellent
Based on 492 reviews
Service
9.6
Breakfast
9.3
Food
9.3
Value
9.0
Pool
8.2
Service
9.7
Breakfast
9.4
Food
9.2
Value
9.0
Pool
8.1
Service
9.7
Breakfast
9.4
Value
9.2
Pool
8.5
Location
7.8
Service
9.7
Breakfast
9.3
Comfort
7.8
Location
7.7
Room
6.8
Service
9.6
Breakfast
9.4
Location
7.6
Room
6.7

Saraichik Hotel - Almaty
Rated #4
8.8
Excellent 8.8
Based on 492 reviews
Details
Reviews

Service
9.7
Food
9.2
Breakfast
8.6
Value
8.5
Room
8.1
Overall 8.7 Excellent
Based on 183 reviews
Service
9.7
Food
9.2
Breakfast
8.6
Value
8.5
Room
8.1
Service
9.7
Breakfast
8.8
Room
8.0
Location
6.3
Room
7.7

Good 7.0
Pros: The value for money is correct.
Cons: The smell of the room wasn't nice, I think it was a smoking room. The current score is 8.9, it's too high.
Okay 5.0
Pros: Location of facility
Cons: Shower room facility poor Including the toilet
Good 6.3
Pros: I needed a hotel close to Almaty-1 for a transit night. Though I knew such layover places around train stations aren't the best, I expected more based on the reviews here. Close to Almaty-1, friendly staff and ok breakfast. Small breakfast (pictured), but it came on time (they ask what time you'd like it and bring it to your room). I doubt the staff can do much in English (I communicated only in Russian).
Cons: Overpriced for what you get. It appeared they really don't clean the rooms between guests. I found long hair all over the floor, and a needle on the carpet (glad I didn't step on it!). Other than that, various fixtures falling apart and a half-working bathroom light. I'm sure there's cheaper and nicer places around.
Good 7.0
Pros: Rooms are clean and comfortable. Staff is really kind and helpful. The hotel is relatively close to the airport so it is ideal if you are in transit and stay in Almaty only for one or two nights.
Cons: Communication with staff is really challenging. You must speak Russian at least. English cannot be used. Nevertheless, staff helped us a lot and they solved all of raised problems.
Excellent 9.6
Pros: The staff is very friendly and helpful. Room clean and comfortable.
Excellent 9.6
Pros: Great place, clean, nice owners, big room, big bed.
Kuze Hotel - Almaty
Rated #5
8.7
Excellent 8.7
Based on 183 reviews
Details
Reviews

Service
8.8
Breakfast
8.4
Wellness Area
8.1
Food
8.1
Vibe
7.6
Overall 8.6 Excellent
Based on 1,118 reviews
Service
8.8
Breakfast
8.4
Wellness Area
8.1
Food
8.1
Vibe
7.6
Service
8.5
Breakfast
8.4
Wellness Area
8.3
Value
8.0
Room
6.9
Service
8.9
Food
8.5
Breakfast
8.4
Wellness Area
7.9
Room
6.9
Service
8.6
Breakfast
8.6
Wellness Area
8.2
Food
8.1
Room
6.8
Service
8.9
Breakfast
8.1
Room
6.3

Excellent 10.0
Pros: Very nice hotel, easy to get by, good price, helpful staff
Excellent 9.0
Pros: The staff is very welcoming, hospitable and cooperative. The breakfast is relatively simple but still good enough, includes a lot (even too much for me) of bakery. You get two plastic bottles of water and two teabags a day in your room (kettle is included). There's a refrigerator and a wardrobe with a safe. Restaurant is open till 1am and bar is open around the clock.
Cons: The location is quite close to the airport so you can hear landing planes sometimes. It's not as noisy as one could think. It wasn't a problem for me at all but may be an important issue for some people. The small window in the wall in the bathroom (access to the water pipes and communication) was about to fall off
Excellent 9.0
Pros: Close to the airport and walking distance to the mosque
Okay 5.8
Pros: Support from Ms. Irina - other staff are nice that supportive & they don’t know English. Spa is nice tho.
Cons: Location is bad - far from center. Service is not so great either. I had early flight & asked for lunch box twice no one prepared. Plus anything else you ask you need to call them many times, that is very annoying. Hotel certainly need improvement both in training their staff & improving some facilities.
Excellent 8.0
Pros: I stayed only one night, it provided all I needed for a night. It was clean, the staff was helpful and breakfast was decent!
Good 7.0
Pros: the room was spacious and clean. Good flower's plant lounge area.....feel like somewhere in tropic country ))
Cons: the mattress was so flat and hard, had stiff back in the morning.
Renion Hotel Almaty - Almaty
Rated #6
8.6
Excellent 8.6
Based on 1,118 reviews
Details
Reviews

WiFi
9.5
Location
9.3
Cleanliness
8.8
Service
8.5
Room
6.0
Overall 8.6 Excellent
Based on 434 reviews
WiFi
9.5
Location
9.3
Cleanliness
8.8
Service
8.5
Room
6.0
Location
9.2
Cleanliness
9.1
Service
8.8
Value
8.6
Room
6.0
Location
9.2
Service
8.6
Room
5.0
Comfort
4.1
Location
9.2
Service
7.9
Room
5.4
Comfort
4.3

Excellent 8.0
Pros: Nice and warm room. Though the furniture bit old but still had a good stay. Close to the Almaty train station-2.
Cons: Good location but a little bit hard to find.
Excellent 9.0
Pros: We had a long connection in Almaty and used this hostel to get some rest and shower. It was a good value for the money. The staff is friendly. It is clean enough and you can buy shampoo at the reception and you can ask for a hairdryer.
Cons: It is a bit complicated to find. The location around is a bit run-down.
Good 7.5
Pros: They offer the room for complete 24 hours ,doesn’t matter checkin at 12PM or you checkin at 8 PM .
Cons: Toiletries were not provided by the hotel.
Excellent 8.8
Pros: I like the location: metro station, train station are nearby and groceries, pharmacies and all necessary services are available in close proximity; the place is quiet and comfortable. I like the hotel staff, I found them very friendly and ready to help.
Cons: The only I'd suggest to put air conditioning. I stayed in summer and it's pretty hot without A/C :(
Excellent 10.0
Pros: Every time we come to Almaty we stay at Tahar hotel. The staff is very friendly, the manager speaks english. The room and the bathroom are clean and the shower is strong. It's also near the train station Almaty 2. It's also neat the centre and the metro station. Highly recommended.
Excellent 10.0
Pros: We liked our days here, the staff is friendly and helpful, the manager speaks English. The position is perfect, the room was clean and the shower great. There is also a laundry service and a kettle in the room.
Cons: If you don't come in a taxi is a bit difficult to find.
Hotel Tahar - Almaty
Rated #7
8.6
Excellent 8.6
Based on 434 reviews
Details
Reviews

Location
9.0
Service
8.7
Food
8.5
Vibe
7.7
Breakfast
7.6
Overall 8.4 Excellent
Based on 488 reviews
Location
9.0
Service
8.7
Food
8.5
Vibe
7.7
Breakfast
7.6
Location
9.0
Service
8.4
Breakfast
7.4
Room
5.8
Room
5.3

Mediocre 2.0
Cons: The breakfast was awful. Only eggs and few vegetables. No coordination between hotel staff. The door of the hotel room was not closing. We decided to have a dinner at the hotel restaurant. We informed the reception. When we went to the restaurant we wait 30 min for the waiter. When he appears explain that the kitchen is very busy (we were the only people in the restaurant) and we should wait at least 40 minutes to prepare just a salad???? This a spa hotel announced on the website but it did not work. We rented a suit and the sleeping room was like a small box. The only positive thing here I can notice was only the "sorry" phrase from the hotel stuff.
Okay 5.8
Pros: Good rooms in a great location but they just need to get the basics right - more friendly staff and better service.
Cons: Broken shower, lack of tea and coffee facilities and a general lack of service.
Excellent 9.6
Pros: Everything is okay. We'll come back in the future with our children. Keep it up.
Cons: None.
Excellent 8.8
Pros: Good hospitality
Cons: No supermarket nearby
Okay 5.4
Pros: The breakfast was not bad and the price was average.
Cons: Looking at the booking review of this hotel will make you book into this hotel blindly. That's what I did! I believe this hotel was good in the bast but not anymore. The following are the things I didn't like: - The room is full of insects (my room was on the 6th floor and my friend was on the 4th floor and both of us were suffering from insects) - It is not equipped (No tea, toilet stuff, water, electric key controlling the room, ext) - The paint is white, not the same as the picture - No soundproofing, you can hear everything, especially the hotel is just behind the train station - No iron, you can not request it, you have to go to the ground floor with your close and do it - The housekeeping was not cleaning the room - The hotel put rate itself as 4 stars and the booking.com shows 3 stars and the reality is 2.5 stars - Receptions staff can not speak English Actually, my friend hit the bed mistakenly and start bleeding and ask the housekeeping to change the sheet but they didn't do it for 4 days and the blood was penetrated to the mattress and when we did the check out they asked us to pay extra fees. I would never go back to this hotel unless they offer the room with half price, the amount of money we paid is more than what we got.
Astra - Almaty
Rated #8
8.4
Excellent 8.4
Based on 488 reviews
Details
Reviews

Location
10.0
Cleanliness
8.3
Room
7.9
Service
7.0
Overall 8.5 Excellent
Based on 32 reviews
Location
10.0
Cleanliness
8.3
Room
7.9
Service
7.0

Okay 5.0
Pros: Smart location
Cons: Very noisy, people talking all night long, reception phone ringing nights, not possible sleeping.
Excellent 9.2
Pros: The hotel has a really good location, close to tourist attractions, bars and restaurants. The rooms were very clean and had all the facilities you would expect. Very good quality for the price.
Cons: The staff wasn't very friendly and didn't speak English.
Excellent 9.6
Pros: The bathroom is very spacious, the room is tidy and clean. That day, actually, we came back from Lepsinsk and would take a midnight flight back home, so we just picked a place which rate is economical, then we could take a shower and rest before catching the night plane. This place is, for sure, value for money.
Cons: Nothing particular.
Excellent 10.0
Pros: The staff were extra helpful and friendly.! Room was comfortable and extremely clean. Staff provided us with tea when we arrived.
Excellent 10.0
Pros: Salem was one the best places I ever stayed at. Everything was great, the staff super friendly & helpful.
Good 6.5
Pros: It’s clean
Cons: Not much else
Excellent 10.0
Pros: Clean apartment
Cons: Englisg language / private
Good 7.5
Pros: Not much overall poor impression
Cons: Many thing not worth explaining
Salem on Tulebaeva Street Hotel - Almaty
Rated #9
8.5
Excellent 8.5
Based on 32 reviews
Details
Reviews

Cleanliness
10.0
Service
8.9
Location
8.5
Comfort
8.3
Room
7.9
Overall 8.2 Excellent
Based on 165 reviews
Cleanliness
10.0
Service
8.9
Location
8.5
Comfort
8.3
Room
7.9
Cleanliness
10.0
Service
8.6
Location
8.5
Comfort
7.9
Room
7.3

Excellent 9.6
Pros: Great service and staff is always helpful, loved the airport pickup and drop an amazing experience and best service in this regard.
Cons: The room did not any power plug to charge any phone, not sure it was only room or generally like that, must have atleast 1 power point to charge laptop or mobile.
Excellent 9.2
Pros: Very nice and helpful staff. Tidy room, comphy beds. Airport transfer as an option.
Cons: Location :)
Good 7.5
Pros: The airport shuttle service was excellent. Very convenient for an arrival in the middle of the night.
Cons: English was not widely spoken by all staff encountered, or in the restaurant, so communication was a little difficult at times.
Excellent 9.0
Cons: good treatment
Excellent 9.2
Pros: Food quality and taste, room service, room furnishing and size were all excellent. Enjoyed the experience.
Cons: Breakfast menu very limited and table settings not so good. Some minor difficulties experienced but they dont matter much. Improvement in decor of lobby, reception and dining area will work wonders.
Royal Palace Hotel - Almaty
Rated #10
8.2
Excellent 8.2
Based on 165 reviews
Details
Reviews

Location
9.3
Breakfast
9.2
Service
8.9
Value
8.7
WiFi
7.8
Overall 7.8 Good
Based on 937 reviews
Location
9.3
Breakfast
9.2
Service
8.9
Value
8.7
WiFi
7.8
Location
9.3
Breakfast
9.1
Service
8.8
Value
8.3
Room
5.6
Breakfast
9.3
Location
9.3
Service
8.9
Comfort
6.0
Room
5.2
Location
9.3
Breakfast
9.1
Service
8.7
Comfort
6.1
Room
4.2
Breakfast
9.3
Location
9.2
Service
8.8
Comfort
5.7
Room
4.9

Excellent 8.0
Pros: Nice breakfast, nice room. Did stay 5 times in this place. Location in center near to a bic market just 50 meters away. Near the railway station (trains to Russia).
Excellent 8.0
Pros: The bed was ok, the breakfast was very good. Room had a toilet no shower. Had a good en large shower room.
Good 7.0
Pros: convenient and reasonable price
Cons: shower is shared Drinking water at the corridor did not replenish immediately but take a day later
Excellent 8.0
Pros: location is good
Cons: single room di9es not have shower room, have to share in the common shower room
Good 7.0
Pros: Helpful staff and the location.
Turkestan Hotel - Almaty
Rated #11
7.8
Good 7.8
Based on 937 reviews
Details
Reviews

Value
9.6
Service
8.8
Cleanliness
8.1
Breakfast
6.7
Comfort
6.7
Overall 7.7 Good
Based on 452 reviews
Value
9.6
Service
8.8
Cleanliness
8.1
Breakfast
6.7
Comfort
6.7
Service
8.9
Comfort
6.3
Room
5.3

Mediocre 3.3
Pros: Price
Cons: Personal are not friendly, they didnt aksept dollars so I had to wait 3 hours to Exchange place to be opened, I almost was late to my flight.
Good 6.3
Pros: 24h reception, value for money is very good. Parking space available
Cons: Poor wifi, no air conditioning. Location is poor if you don't have a car. Hard to communicate in english. It could be cleaner
Excellent 8.3
Pros: I have been there before and this time also I stayed. The most beneficial was price for room. Clean comfortable and helpful staff. The lady in the reception was extraordinary and really polite)
Cons: I like all but location. Situated a bit uncomfortable zone especially when you walk out at night
Okay 5.8
Cons: The staff was not allowing my guest. The timing's were 02:00 of checkin but I reached there at 02:40 due to some of my personal issues. After 10, 20 minutes my guest come at 03:00 and in morning 07:00 they leave.... Firstly my guest was not allowed by staff. They are asking original identity but they have photo of identity after 15,20 minutes of arguments they allowed. They allowed because I refused to cancel my booking as said by hotel staff that cancel your booking or otherwise guest will be not allowed... If I have my original passport, I am paying for my self, and I had chosen the guest on the time of booking then why should I cancel the booking or why should I don't take stands for my guest. For that behaviour I personally want to lodge a complain on booking. com and other concerning authorities. Even I was thinking for compensation regarding that issues and arguments. This is not a way to deal with the clients, really hotel staff was very poor. I personally write the article regarding this issue and disclosure of booking.com and Hotel Shugla. And there was no system of card payment, in today's modern world it is bad that hotel didn't accept cards for payment.
Excellent 8.3
Pros: staff was great
Cons: location a bit too far from the city
Hotel Shugla - Almaty
Rated #12
7.7
Good 7.7
Based on 452 reviews
Details
Reviews

Location
9.5
WiFi
8.3
Service
8.2
Comfort
7.9
Room
6.5
Overall 7.6 Good
Based on 197 reviews
Location
9.5
WiFi
8.3
Service
8.2
Comfort
7.9
Room
6.5
Service
8.4
Room
6.0

Excellent 8.3
Pros: Good location, clean room, really friendly desk staff, quiet. We had a private room, so it also had a private bathroom, which was good. No frills anywhere, but nothing that put us out.
Cons: We arrived very late/early — around 3:30 am — and the security guard on the ground floor told us we couldn’t go because there were “no places.” We tried to explain (in very poor Russian) that we had a reservation but he kept insisting we call the hostel phone number ourselves to confirm, even though we had just landed in Kazakhstan and didn’t have a SIM. The sign on the hostel door said the guard at the desk would call for us (see attached pic of sign), but he wouldn’t do it — until after 15 minutes he decided he would call, randomly, seemingly realizing we weren’t going to leave until he did. Once he did, we were let up and the door was unlocked no problem. It was a bit annoying to be arguing with a security guard at 4 in the morning having flown from two continents over when he wasn’t even doing his job properly.
Excellent 10.0
Pros: Great place, the room was huge, everything was very clean. We like a lot the hostel and even came back the night before our flight back home. The staff was very nice.
Good 7.5
Cons: Kitchen facilities lacking, no knives or forks or tea towels to dry dishes
Okay 5.5
Pros: I like the staffs. Good english and friendly.
Cons: No privacy at least cove by the curtain and no individual power outlet and light for each bed and very small cabinets for the geusts.
Excellent 9.6
Pros: Clean and very helpful staff
Cons: Carrying my bag up the stairs, to be honest the security guard carried it most of the way
Excellent 9.6
Pros: The staff made this place great! They were so accommodating and friendly. The private double room was huge, and the lounge area was nice too. The place was nice and warm in winter, and it was easy to find.
Okay 5.4
Cons: Despite agreeing with the property in advance on via the booking messaging system that all seven of us would be in one dormitory, the message had 'not got through' to the person on the desk, meaning it was over an hour before we could get in to our room. When we did get into our room it was very hot and we were told 'the aircon doesn't work in that room. Also there were an excessive number of notices with 'hostel rules' all over the hostel - not very welcoming!
Mediocre 3.8
Cons: Bathroom was completely damaged. Didn’t get the room I reserved (twin room)
Hostel Nomads GH - Almaty
Rated #13
7.6
Good 7.6
Based on 197 reviews
Details
Reviews

Location
9.5
Breakfast
7.7
Service
7.5
WiFi
6.7
Cleanliness
5.4
Overall 7.4 Good
Based on 549 reviews
Location
9.5
Breakfast
7.7
Service
7.5
WiFi
6.7
Cleanliness
5.4
Location
9.6
Breakfast
8.1
Room
3.7
Location
9.2
Breakfast
7.6
Comfort
2.9
Room
2.8
Vibe
1.9
Location
9.6
Breakfast
7.9
Service
7.5
Comfort
3.2
Room
2.7

Excellent 8.0
Pros: Great manager, good staff, quiet room and good breakfast
Cons: Staff trying to upsell included features: pool extra, larger bed, etc
Hotel Otrar - Almaty
Rated #14
7.4
Good 7.4
Based on 549 reviews
Details
Reviews

Value
9.8
Location
9.6
WiFi
7.1
Service
6.1
Room
3.1
Overall 6.7 Good
Based on 632 reviews
Value
9.8
Location
9.6
WiFi
7.1
Service
6.1
Room
3.1
Location
9.7
Service
5.5
Room
3.0
Comfort
2.9
Cleanliness
2.8
Location
9.5
Room
2.0
Room
1.9
Vibe
1.2
Room
2.7
Comfort
2.5

Good 6.3
Pros: Location is good
Cons: Description says A/C is available but only in reception, not in the rooms Mattress not comfortable - too soft, probably very old People were smoking in the rooms even though it's forbidden Description says there's daily housekeeping but I stayed 3 days and there was none
Okay 5.8
Pros: Vakue for the money
Good 7.5
Pros: Location Room
Cons: Bedsheets could be better
Mediocre 3.3
Cons: Do not believe the photos this hotel put on booking.com. Our room smelled strongly of cigarette smoke. There was a dead pigeon on the roof in front of our window. The wallpaper was peeling and there were holes in the wall. The shower was leaking. There was no plug for the fridge or TV. And on top of it all, the staff was super unpleasant and unhelpful. No sauna either, even though the booking add said there was.
Okay 4.0
Pros: Bed was comfortable and the fridge worked. Also there's wifi.
Cons: Staff does not speak English and could use to be at least a bit friendly. Door knobs were not screwed in properly and a lot of things felt like they were ready to be disassembled.
Excellent 8.8
Pros: the room looked nice, and the employees did a lot of extra things to help me out that they didn't have to do. price was okay and definitely good by western standards
Cons: i didn't know how to turn on the air conditioning and also they have signs demanding extra fees when you arrive. for example charging extra if you bring your girlfriend to the room. why do they care about that? that's not fair
Good 6.3
Pros: Atmosphere was very good to sleep. It was calm and warm.
Cons: I'd like to see white bedsheets. It was colorful, I couldn't see if it was clean or not.
Hotel Relax - Almaty
Rated #15
6.7
Good 6.7
Based on 632 reviews
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