Grand Hotel Ai Ser

4 stars
5.2
Fair
based on 517 reviews
517 reviews
Pozharskogo Street 1, Almaty 50022, Kazakhstan
Pozharskogo Street 1, Almaty
+7 727 396 9999
Thu 24/9
-
Fri 25/9
2 guests, 1 room
Deals from
C$ 88
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, bed type unknown
C$ 88
Standard Room, bed type unknown
C$ 90
Classic room, bed type unknown
C$ 93
9 more Grand Hotel Ai Ser deals
9 more Grand Hotel Ai Ser deals
Pool
Outdoors view
Lobby
Outdoors view
Building
Pool
Living room
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Regardal Hotel offers 189 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
5.2
Fair
517 reviews

Latest deals for Grand Hotel Ai Ser

Thu 24/9
-
Fri 25/9
Double room, bed type unknown
C$ 88
nightly with fees
Double room, bed type unknown
C$ 90
nightly with fees
Standard Room, bed type unknown
C$ 90
nightly with fees
Classic room, bed type unknown
C$ 93
nightly with fees
Double room, bed type unknown
C$ 97
nightly with fees
Double room, bed type unknown
C$ 95
nightly with fees
Standard Room, bed type unknown
C$ 137
nightly with fees
Standard Room, bed type unknown
C$ 115
nightly with fees
Classic room, 1 double bed
C$ 123
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Grand Hotel Ai Ser

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Free toiletries
  • Child pool
  • Airport shuttle

Reviews of Grand Hotel Ai Ser

5.2
Fair
517 verified ratings
Wonderful
94
Very good
29
Good
73
Okay
42
Fair
53
Mediocre
54
Poor
172

Summary of reviews

Guests say
Guests consistently highlight the hotel's excellent central location and generally positive experiences with the staff, especially at reception. Some reviews mention clean and comfortable rooms, daily housekeeping, and helpful amenities like early check-in and spa facilities. However, there are frequent complaints about cleanliness issues, outdated rooms, poor breakfast quality, and occasional problems with room facilities. While some guests found the service attentive, others experienced slow or unresponsive service. Overall, the location and some aspects of service stand out as positives, but there are notable areas for improvement.
AI-generated from customer reviews
Location10 out of 10
Service6 out of 10
Breakfast4 out of 10
Cleanliness3 out of 10
Room Size3 out of 10
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Location

Pozharskogo Street 1, Almaty 50022

What's nearby

  • Almaty Central Stadium305 m
  • Republic Square1.5 km
  • Presidential Palace1.7 km
  • National Museum of Kazakhstan1.8 km
  • The Central Museum1.9 km
  • Almaty Opera House2.1 km
  • Almaty Cathedral3.2 km
  • Zenkov Cathedral3.2 km
  • 28 Panfilov Heroes Memorial Park3.4 km
  • Television tower Alma-Ata4.1 km
  • Hippodrome8.2 km
  • Shymbulak Ski Resort13.7 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.
License number: 230840033309

Grand Hotel Ai Ser

Which month has the cheapest rates at Grand Hotel Ai Ser?

The cheapest month to stay at Grand Hotel Ai Ser is February, with an average nightly rate of C$ 75. The most expensive month is May at C$ 109 per night.

What is the cheapest day to book Grand Hotel Ai Ser?

The cheapest day to book Grand Hotel Ai Ser is Friday, with an average nightly rate of C$ 78. The most expensive day is Sunday at C$ 137 per night.

KAYAK's top tips for your stay at Grand Hotel Ai Ser

  • How long should you stay at Grand Hotel Ai Ser? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Grand Hotel Ai Ser

  • Where is Grand Hotel Ai Ser located?

    Grand Hotel Ai Ser is located at Pozharskogo Street 1, 1.4 km from the centre of Almaty. Almaty Central Stadium is the closest landmark to Grand Hotel Ai Ser.

  • When is check-in time and check-out time at Grand Hotel Ai Ser?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Grand Hotel Ai Ser.

  • Does Grand Hotel Ai Ser offer free Wi-Fi?

    Yes, Grand Hotel Ai Ser offers free Wi-Fi.

  • How far is Grand Hotel Ai Ser from the airport?

    Grand Hotel Ai Ser is 15.8 km from Almaty. Grand Hotel Ai Ser is 74.2 km from Tamchy Issyk-Kul Intl.

  • Does Grand Hotel Ai Ser have a pool?

    Yes, Grand Hotel Ai Ser has a pool on-site.

  • How does KAYAK find such great Grand Hotel Ai Ser hotel deals?

    KAYAK scours the web for all room deals available at Grand Hotel Ai Ser in Almaty and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Hotel Ai Ser and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Hotel Ai Ser.

Nearby hotels and places to stay

Closest

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4-star hotel
17% cheaper
Astana International Hotel
6.9 Good (1,871 reviews)0.1 kmFitness centre, Restaurant, Bar/LoungeC$ 79+
3-star hotel
Renion Zyliha Hotel8.3 Excellent (1,540 reviews)0.16 kmRoom service, Free Wi-FiC$ 123+
3-star hotel
Holiday Inn Express Almaty By IHG
8.4 Excellent (1,118 reviews)0.63 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 149+
4-star hotel
DoubleTree by Hilton Almaty
7.9 Good (690 reviews)0.67 kmRestaurant, Room service, Free Wi-FiC$ 416+

Cheapest

See cheapest stays in Almaty
4-star hotel
17% cheaper
Astana International Hotel
6.9 Good (1,871 reviews)0.1 kmFitness centre, Restaurant, Bar/LoungeC$ 79+
4-star hotel
Grand Voyage8.9 Excellent (706 reviews)0.93 kmRoom service, Free Wi-Fi, Free parkingC$ 111+
3-star hotel
Renion Zyliha Hotel8.3 Excellent (1,540 reviews)0.16 kmRoom service, Free Wi-FiC$ 123+
3-star hotel
Holiday Inn Express Almaty By IHG
8.4 Excellent (1,118 reviews)0.63 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 149+

Most recommended

See most recommended stays in Almaty
5-star hotel
Rahat Palace Hotel8.9 Excellent (1,932 reviews)0.86 kmIndoor pool, Fitness centre, RestaurantC$ 215+
4-star hotel
Grand Voyage8.9 Excellent (706 reviews)0.93 kmRoom service, Free Wi-Fi, Free parkingC$ 111+
3-star hotel
Holiday Inn Express Almaty By IHG
8.4 Excellent (1,118 reviews)0.63 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 149+
3-star hotel
Renion Zyliha Hotel8.3 Excellent (1,540 reviews)0.16 kmRoom service, Free Wi-FiC$ 123+

Good to know

Distance to downtown

Nearest Airport

Distance to airport

1.4 km
Almaty
15.8 km

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