Didn't have internet connection, and the flight was over booked.
Cons: "The crew at check in was really inconsiderate and has given us false information! Despite of what documents were required and submitted I was not allowed to board the plane."
Pros: "Crew was very attentive especially effective helping a mother with a spoilt screaming child!"
Cons: "The food was very mediocre!"
Pros: "Seat where comfortable and thank needed more leg space"
Cons: "Good was poor bcz going and back was same menu of choice of food."
Pros: "Qsuite is the best flight experience I've ever had by a long, long way."
Pros: "No delays"
Cons: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."
Pros: "Many movies (entertainment) I got front seat with leg space (comfort)"
Cons: "Some water dripped from the ceiling on flight 736 Doha to Montreal, seat 37a. I am usually hungry on long flights and would have liked more food."
Pros: "Nothing much."
Cons: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"
Pros: "Seating and comfort is great, as long as you are not seated next to a 'larger' person or a person with restricted mobility. Not a fault of Qatar airways, but probably the norm in most international flights in Economy. Food was the best of all the airlines I have flown, and the correct temperature as well."
Cons: "Seat width could be a little better, but this is the norm, I would assume across all airlines."
Pros: "The crew was friendly and helpful. And the food choices were good."
Pros: "Great crew, clean bathrooms, second baggage free"
Cons: "Hot meals and different drinks available like coke or sparkling water, with payment if necessary ."
Pros: "Crew were nice and friendly"
Cons: "Better seats and entertainment system As usual Turkish airline was late in departure"
Cons: "We were delayed for quite some time with no explanation."
Pros: "We get turkey on time waiting in the air port for 9:30 hour then we get the plane and waiting two more hours on the ground so the flight very tiering I will never take Turkish airlines again in the pass never happened I don’t know happened to the management ???"
Cons: "My flight take 32 hours the price not worth it ,,, they said if you stay ten ours they give us a hotel room they did not they give us a sorry meal ,,, the food court very crowded and mangment"
Pros: "Excellent service and food. Good selection of movies. Great overall experience."
Cons: "Crying baby and squealing toddler."
Pros: "Excellent service, great to see people smiling and happy to be there."
Cons: "Their WiFi is terrible."
Pros: "On time, courteous, professional. The seats in economy were comfortable and there was good amount of leg space."
Cons: "Unlike all other places we boarded from, this location did not allow families with infants to board sooner."
Pros: "Food, entertainment and service"
Cons: "No boarding in Turkey airport, difficult to get down and up after long flight, narrow sitting space"
Pros: "Friendly crew, entertainment system"
Cons: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."
Pros: "love the wine/food for, the long haul flights and a good selection of entertainment!"
Cons: "still dont get why plane seats can't br designed to be mildly comfortable."
One hour delay due to late arrival. More than 50 people lost their connections!
With the upgrade everything was better- more room ,better service and offerings
The flight was half an hour late, as happens these days always in Europe. Otherwise, fine. Friendly crew.
They don’t offer much to eat for a 6:40 am flight. It was a drink and a cookie. They could’ve offered more to eat. I am comparing this to KLM who we flew into Florence with.
Pros: "Inflight services"
Cons: "Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience"
Pros: "The crew were very professional. There was a very difficult passenger who was very rude to the stewards and I thought they coped really well. I was sorry to see them treated in this way."
Pros: "Great crew! Excellent customer service with a smile!"
Cons: "Not sure how, but the food could be a bit better."
Pros: "The crew was wonderful and as far as airplane good goes, it was great."
Cons: "Leg room"
Pros: "Some how i ended up in the "small child zone", The crew was very kind and moved me to another aisle seal towards the front of the plane. Crew would come by with liquids quit often, The food was very good quality. huge selection of entertainment options."
Cons: "A very long wait for luggage, That may have been the fault of the airport."
Pros: "The incrediblesmoothness of the flight: the lane to Frankfortwas a dream plane, and the pilots are to be congratulated."
Pros: "From Toronto to Warsaw we flew with Air Belgium even though we paid a ticket for Polish Airlines and everything was horrible. We waited an hour without any explanation before boarding and another hour and half after boarding. The seats were very uncomfortable and there was no leg room. Flight from Warsaw to Belgrade was a lot better, however 2 out of my 3 luggages were lost. Crew on both flights were lovely."
Pros: "Very good, professional and kind crew. The airline did not submit my request for vegetarian food but one of the crew went out of her way to create an "a la carte" dinner from the first class food."
Cons: "The plane does not have a gate at the Tom Bradley terminal and we had to be bused in. That was too much delay. On top of that, the airline lost one of our luggage. Thank god for insurance!"
Pros: "Crew was ok"
Cons: "Short connection time. Missed my next flight so they send me from Warsaw to Vienna and then to Belgrade. Entertainment screen was freezing every 10 min"
Pros: "Plane was comfy and staff was mostly real nice and attentive."
Cons: "Plane was late causing all kinds of commotion at the airport where to catch a transfer we were put on a bus for over 20min at 31deg weather with small kids. Not allowed to go to bathroom, it was terrible"
Pros: "Fast, one stop, better than three weeks on a boat"
Cons: "Broken entertainment center, no vegan meal although selected at booking, very cold."
Pros: "The crew was nice and friendly."
Cons: "The food kinda sucks. The space in the economy so cramped. No english subtitles in any of the movies or TV programs."
Pros: "Good organization for connecting flights, since first one departed one hour late"
Cons: "Not put me in middle sit never again"
Pros: "Crew was great, the airplane was big with a leg room!!!"
Pros: "Crew was very welcoming and helpful"
Cons: "Drinks serving could be more frequent. Food serving to have some options. Seats were somewhat not comfortable for tall people as they were lacking head support."
Pros: "The aircraft."
Cons: "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"
Flight was serviced by United Air. I was pre-assigned a seat. When I went to Air Canada website, I was able to navigate to seat selection page, was presented with list of other available seats but when I selected one, that change did not stick. I tried a couple of times and was still stuck with my pre-assigned seat. The large sitting area next to the gate was sectioned off with glass walls and closed doors. So everyone on the flight had to camp out on hallway until shortly before the flight when the door was opened and seats near the gate became available. There were no entertainment screens on the plane. It was "bring your own device" kind of deal. But this only works with the latest version of United Airlines app which can not be downloaded while on the plane's WiFi. Had to be downloaded while on Airport Wifi. Which I found out only once I was on board of the plane. Seat padding was thin and uncomfortable. Felt like budget airline.
As always with Air Canada, the flight left late, one hour in this case. But, apparently the whole system was late, passengers were assured they would make their connections. Once we left the flight was fine.
flight arrived too late to make our connection. no help from staff. we arrived at our destination 9 hours late with our luggage missing. m nightmare
I almost missed my flight because they’re searching me and the stuff already come from duty- free plus I couldn’t find my exit to go to the plane when I got there they were closing the door and I got to the airport very early but because they were searching me
No complimentary food only water and soda. Of course seats were tight. However flight was timely and crew was pleasant and we arrived early.
Departed on time. Crew was welcoming. Plane was clean and comfortable. Will repeat.
The attendants were pleasant. Getting on board erratic. No one knew where to board. Last minute gate changes.
In the airport of Toronto, the person in charge a man with beard was an stupid person, he send everything to caos. Not helpful at all. Sunday to from 6:00 am to 8:20 am he was there, a people who work in front desk cannot be stupid and with that Ego !!
I booked all premium economy and was downgraded to economy on two legs … apart from that it was a good flight
The stewardesses with the food trolley practically ran down the aisle, and never offered food to anyone. Maybe we were supposed to flag them down? Also: No Wifi. Sad on a cross-country flight.