When the hotel is renovating the pool but you advertise how great it is, I feel like you lied to me and I’ll never trust you again. I choose hotels based on pool and gym. This was a huge disappointment to say the least.
4 stars
The Westin Buckhead Atlanta
Photos of The Westin Buckhead Atlanta
Overview
The Westin Buckhead Atlanta is located in the Buckhead neighborhood of Atlanta and is directly adjacent to Phipps Plaza and Lenox Mall, it is surrounded by shopping and dining, but is also close to Legoland Discovery Center Atlanta, the MARTA Lenox Station, Atlanta History Center, the Buckhead Theater, and more. The Hartsfield Jackson Airport is 15 miles away and premier attractions like FOX Theater, CNN Center, the Atlanta Stadium and many other key Atlanta landmarks are only five to eight miles from the hotel.
Known as a wellness hotel, this property can be the perfect choice for the business or leisure traveler and offers an array of amenities that include Wellbeing at The Westin, a fitness studio with 24-hour accessibility, an array of modern gear, sauna, steam room and an indoor swimming pool. There are also in-room spa options that are part of the wellness experience. The pet-friendly hotel also has The Palm Restaurant and lobby bar, a terrace, parking (for a fee), 24-hour front desk, laundry facilities, and a business center. There is also a gift shop on the premises and a car hire desk.
Rooms range from doubles with city views to club level rooms and suites. All rooms feature opulently appointed bathrooms, premium linens and bedding, mini refrigerators, hot beverage systems, work desks with ergonomic chairs, free Wi-Fi, phone service, entertainment systems and premium channels.
Whether it is for a business trip to Atlanta or a leisurely visit to explore this dynamic city, the world-class services an amenities of The Westin Buckhead Atlanta will enhance the experience.
Latest deals for The Westin Buckhead Atlanta
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at The Westin Buckhead Atlanta
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Valet parking
- Business centre
- Flat-screen TV
- TV
Basics
- Internet
- Wi-Fi
- Linens
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Concierge service
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- No smoking
General
- Family rooms
- Telephone
- City view
- Storage available
Parking and transportation
- EV charging station
- Parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Indoor pool
- Sauna
Kitchen
- Coffee machine
- Kitchen
Workspace
- Fax/photocopying
- Desk
Dining
- Restaurant
- Bar/Lounge
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Garden
Bedroom
- Socket near the bed
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of The Westin Buckhead Atlanta
8.5
Very good
659 verified ratings
Wonderful
352
Very good
100
Good
49
Okay
32
Fair
41
Mediocre
20
Poor
65
Summary of reviews
Guests say
Guests appreciated the hotel's great location, close to shopping and dining options. However, many expressed dissatisfaction with the service, particularly regarding valet and front desk interactions. Cleanliness was also a concern, with reports of unclean rooms and inadequate housekeeping. Overall, while the location and some staff interactions were positive, significant improvements are needed in service and cleanliness.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.7 out of 10
1 review
8.4 out of 10
7 reviews
All reviews
Pros (+) The Palm was open. The proximity to shopping. The staff I interacted with were friendly & helpful.
Cons (-) CLEANLINESS!! 1. Enforcing elevator masks during Covid. 2. Refilling the hand sanitizer stations. 3. Of the 5 blankets on the bed, one had dried blood on it. 4. Previous patrons Hair found often on my bathroom floor, meaning the carpet was not thoroughly vacuumed, I wore flip flops inside the entire time!
Pros (+) Bed
Cons (-) Low floor and too much noise from event, needed to change room at 11pm
Pros (+) Nice staff and comfortable rooms
Cons (-) some of the public sinks didn't work on 4th floor, toilet malfunctioned and kept running, food terrible
Pros (+) The staff at the front desk was Super Nice
Cons (-) Only thing that I didn't like is that they charge 29 just to stay were I'm already paying to stay . That was a little funny to me cause I thought only Resorts did that ...but other than that it was fine
Cons (-) Chicken staff person was very rude
Pros (+) Emily at the front desk was most friendly, courteous and helpful. She is excellent representative for Westin-tremendous asset.
Location
3391 Peachtree Road Ne, Atlanta, GA 30326
What's nearby
- Lenox Square401 m
- High Museum of Art6.8 km
- Atlantic Station6.9 km
- Piedmont Park7 km
- Emory University7.4 km
- Midtown Historic District7.5 km
- Fox Theatre8.7 km
- Lettie Pate Whitehead Evans Administration Building8.9 km
- Georgia Institute of Technology9 km
- Georgia Aquarium9.9 km
- World of Coca-Cola9.9 km
- Centennial Olympic Park10.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin Buckhead Atlanta
Low season | February |
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High season | February |
Average price (weeknight) | C$ 330 |
When to book a room at The Westin Buckhead Atlanta
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to downtown | 10.5 km |
Nearest Airport | Atlanta Hartsfield-Jackson |
Distance to airport | 23.7 km |