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Cons: "Worst"

Pros: "Everything was good/adequate, nothing was exceptional."

Cons: "boarding was difficult. no rhyme or reason."

Pros: "Everything about Delta has been great. Especially the attitude of the staff"

Cons: "Plane was hot and sticky. The air from the vent was not cool."

Cons: "Multiple delays made us miss 4th July celebrations"

Pros: "Great staff."
Cons: "They lost my bags in Amsterdam."

Cons: "Great"

Pros: "Wow. I have been flying American and United for years. Delta is friendly, competent, professsional and enjoyable. They treated us like friends instead of like cattle. It was great! Great job Delta. Oh, and for the first time in 50 years of flying my bags arrived sky first. Yes! They get it!"
Cons: "Perfect experience. Well done. Treat people like friends. Simple. Works."

Cons: "Delta needs air conditioning on their flights"

Pros: "The Airbus was so futuristic. If you can make it more futuristic, even better."
Cons: "I didn't like that I had to put my bag under when there was plenty of room overhead."

Pros: "Nothing horrible service"
Cons: "Everything"

Pros: "All the attention bestowed upon me"

Cons: "Bring back the Narita to Minneapolis."

Pros: "Everything met my expectations"
Cons: "Refreshments"

Cons: "It was late"

Pros: "Awesome"

Pros: "Smooth ride"
Cons: "Seating"

Cons: "Disembarking could be more efficient"

Cons: "No room to move, too hot, no sound when trying to watch movies."

Pros: "Everything was amazing"

Pros: "The free upgrade"

Pros: "I like being able to charge my devices"
Cons: "Better movies"

Cons: "Our itinerary was canceled"

Pros: "arrived a bit early"

Cons: "No food on board and we were hungry"

Cons: "Perfect travel day! No issues whatsoever"

Pros: "yes"

Cons: "No charging outlet."

Cons: "Aero mexico which is who delta services really messed our tickets up and flying both to Cancun and from Cancun both flights were screwed up and Delta had to bail out aero mexico both times thanks to delta airlines our tripped was salvaged"

Cons: "1. Board the plane from back to front! It is ridiculous the way it is currently done. 2. Get people to announce boarding who speak CLEAR English. 3. Further limit carry-on luggage."

Pros: "Nothing more to say!"

Pros: "It’s become a mediocre airline."
Cons: "Everything."

Cons: "At least one hour late"

Pros: "N/A"
Cons: "Chinese Eastern did not try to help and solve my problem."

Pros: "First time flying into Daytona and it was super easy."
Cons: "Nothing"

Cons: "plane was a bit old. tiny tv screen"

Pros: "All the movie choices. Wish TVs came in all aircraft and/or flights 2+ hours. :-)"

Pros: "Short and easy"

Cons: "Na"

Cons: "The new "class of service" rules are really awful. "Pay for privilege" is terrible customer service."

Cons: "Crowded seatibg"

Pros: "The plane had mechanical so we had a long delay. No fun"

Pros: "Food and service was nice"
Cons: "Very long route to my final destination"

Pros: "I was given a complimentary upgrade."

Pros: "The airport in Belize is much more managemable than most in the US."
Cons: "Slightly crowded waiting area"

Cons: "My selection was not available"

Pros: "Service, space, on time, organized, friendly. Continue to do what you do Delta!"

Cons: "NO Wifi"

Pros: "Average comfort compatible with all airlines"
Cons: "WestJet is a good airline"

Cons: "Nothing"

Cons: "The food could have been better. I don’t mind paying but some nicer, healthier choices would have been nice. It is airplane food so no real surprise. :)"

Cons: "baggage tag system at CDG Pairs was lame"

Cons: "The airplane is small... the seats are very small."

Pros: "Every thing"
Cons: "Nothing"

Pros: "Great job overall."

Cons: "Wonderful service in Premium."

Pros: "Dry accommodating staff all around. Thank you"
Cons: "More space between people. Not much you can do I understand that. So overall great"

Pros: "Boarding was fast."

Pros: "Airplane was comfortable."
Cons: "4.5 hr delay in Hong Kong airport."

Cons: "It was all good."

Pros: "Nope. Just got me to where I was going..."
Cons: "Complimentary food, service (smile a little guys!), comfort."

Cons: "More water and a tv like air Canada"

Cons: "Seats too narrow"

Cons: "Choosing my seats without paying extra."

Pros: "NA"
Cons: "NA"

Cons: "Late by 2hrs"

Pros: "Empty plane"

Pros: "Quiet and comfortable"

Pros: "Slick and direct"

Pros: "Excellent all round. Good price. Nice seats. Excellent staff. Good boarding and disembarking. Highly recommended."
Cons: "It does not have free food and entertainment, but for the price this is acceptable."

Pros: "Quick"
Cons: "A little cold"

Pros: "Great service when checking in. Flight on time and comfortable."

Pros: "The luggage was taken good care of"
Cons: "There wasn’t any complimentary gluten free snacks :3"

Cons: "Boarding process complicated, bad smells in cabin"

Pros: "Complimentary drinks"

Pros: "Smiling faces and humor from the crews."
Cons: "None."

Pros: "friendly"
Cons: "unfair airport taxes...we really get screwed by our government"

Pros: "Staff was good"

Cons: "Small plane but I know it’s supply and demand"

Pros: "Helpful polite staff. Many great movies and tv shows to select from."
Cons: "Trying to sleep in an uncomfortable, small, non reclining seat."

Cons: "No access to free WiFi."

Pros: "Friendly WestJet Staff."
Cons: "Long hike to the plane but the price of airport expansion."

Pros: "Everyone was kind and helpful. Keep up the good work."
Cons: "Trip was too short."

Pros: "mostly everything that an airline can offer is always on par !"
Cons: "seat sealction - I've booked in advice but seat selection is always a headache. I prefer to have front seats (closes to front in econly class, emergency area) but I got stuck all the way in the back by the washrooms. It would be amazing if on my way back to Calgary I can have a better option?"

Cons: "."

Cons: "i ordered food but it wasnt provided. i havent checked to see if money was withdrawn from my account. i also would have prefered to have westjet connect. there is better selection and i could use my bluetooth headphones"

Pros: "Stayed patient with the large, young group aboard. Didn't let that stress bleed over to other passengers"

Pros: "Quick unload"
Cons: "Big delay"

Pros: "Always a good experience travelling with west jet"

Cons: "I was really tired. Long line getting into the USA section. Argh. Let's just say I was grumpy and wanted to get home. Staff wss really nice."

Pros: "Service was great. Seats seemed to have shrunk. I sat in a middle seat. Hmm."

Cons: "So far better than most of the US airline."

Pros: "We got some extra help in the airport :). Thanx"

Cons: "Having to pay to watch a movie and ear plugs"

Pros: "Fast efficient service for check in with bags"

Cons: "Plane needs to be upgraded, don't charge for meals or baggage"

Pros: "the price"
Cons: "they left late"

Cons: "One can get free beer or wine but no tomato juice?"

Pros: "The crew did their job."
Cons: "At least monitors to watch a movie since there is no food in first class..."

Pros: "The fact that no one sat next to me believe me it was not a my choice there was just not a body to put in the seat"
Cons: "The staff was not friendly or say hello or goodbye"

Pros: "Everything was on time considering the heavy Holidays travels."

Cons: "Food quality"

Cons: "The wifi signup process not seemless with Android."

Cons: "I don’t understand the concept of the ability to use your mobile device for entertainment, yet not having a power source to charge your device."

Cons: "Make seat available for two of us together not every one in a deferent row"

Pros: "No"
Cons: "No"

Pros: "That I was able to charge my phone and watch my own movies... That’s it"
Cons: "Better Temperature control"

Pros: "the wi fi"
Cons: "They give me the same seat that other passager has"

Pros: "I enjoyed everything!"
Cons: "No complaints!"

Pros: "Arrived earlier than scheduled."

Pros: "Boarding experience was excellent as we used a wheelchair."
Cons: "Nothing"

Pros: "Greets you nicely, on time, caring staffs"

Pros: "None"
Cons: "No"

Pros: "Friendly crew"
Cons: "Having to pick up our luggage when getting off plane from Sydney, just to walk them around the corner to be put on flight to ATL. (I thought luggage handlers were paid for this). Luggage had already been put through security!! This put us in a TOTAL RUSH just to make it on the plane ourselves!"

Pros: "Courteous employee interactions from bag check/gate to arrival!"
Cons: "Everything was truly GREAT"

Cons: "Jo"

Pros: "Ummm . . . the colors?"
Cons: "10 years ago, American was a great airline. It has just gone down and down. The flight attendants are miserable, grabbing things out of your hand when they come to collect stuff before landing. No smiles, no grace. The plane was old, but also poorly cleaned between flights, so the bathrooms on our LAX-Atlanta flight smelled of urine from minute 1--you can imagine how they smelled by the time we landed. There was trash in my seat-back pocket when I took my seat. Supposedly food was available for purchase, but I couldn't activate the food menu, only the drinks menu, on my little seatback screen, so I just waited until I got to Atlanta to eat."

Cons: "No other snack choice, just pretzel. Can we have some cookies?"

Cons: "Un necessary delays from start to baggage pickup"

Cons: "Delay"

Cons: "No entertainment and Wi-Fi was poor"

Pros: "Good service."

Pros: "Service"
Cons: "Just little delay."

Pros: "Boarding was a breeze"
Cons: "N/A"

Cons: "There was a glitch in the system with our boarding passes. It got sorted out but was just kind of weird."

Cons: "No food, no entertainment, no room for luggage, no good."

Pros: "Got an option to upgrade to first class and it wasnt expensive either, my first time flying first class"

Pros: "Great at all."
Cons: "Nothing."

Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"

Cons: "The cramped space"

Pros: "Smooth flight"
Cons: "crew"

Pros: "I liked having a window seat."
Cons: "My screen was broken, so for 6 1/2 hours, I was unable to watch any movies and didn't see the safety video either."

Pros: "The landing was great!"
Cons: "Crew not very friendly but thats normal in AA"

Pros: "Great seat space"
Cons: "No wifi"

Pros: "It seems like the plane was recently renovated and I loved the comfortable seats."
Cons: "There was virtually no free entertainment available."

Cons: "Never got a complimentary beverage. The cart only delivered to some of the rows"

Pros: "Everything"
Cons: "Nothing"

Cons: "Nice, clean and comfortable aircraft. Plane was new and very updated."

Pros: "There were charging outlets. Bravo!"
Cons: "They lost my baggage"

Pros: "Seats were comfortable, the plane was clean, and all flights left and landed as scheduled. Actually, they landed and unloaded is early! Would recommend if you don't mind paying extra $25 to check a bag."

Pros: "Good entertainment option"
Cons: "Very delayed"

Pros: "The entertainment was amazing"
Cons: "We were delayed multiple times and landed extremely late"

Pros: "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
Cons: "Very tight/small & crowded waiting area."

Pros: "Price space, time"
Cons: "Waiting.. but better to be early than late"

Pros: "Everything was pretty decent.. Best part was the price.. Boarding was good staff was good"
Cons: "Wasn't enough room.. kind of tight.. Couple more inches all around would have been perfect though"

Pros: "I like the fact that the price was reasonable and the airline didn't charge for EVERYTHING! I didn't feel robbed."
Cons: "Turbulence"

Pros: "The planes people and service."

Pros: "The Professionalism"
Cons: "There is not nothing to say"

Pros: "I managed to get a comfortable seating"

Pros: "They had a movie screen with movies available. Even though the trip was short, it was nice to have that option."

Pros: "Nothing"
Cons: "Waiting for a plane to go that wasn’t ready to move, going for 2 rounds of de-icing when the 1st wore off, losing our place in line. Should have waited a little longer at 1st de-icing so we could have left in allotted time period (20 minutes after application). Also fairly certain we left Toronto Airport past the 20 minutes of 2nd de-icing. Which resulted in many passengers missing connection flights (myself included) with as much as a “We are sorry” from Air Canada. I know the weather was an issue, but wasn’t sole cause."

Pros: "gate crew had our small luggages checked-in even if there were tons of space available, flight crew chatted noisily hald the duraltion of the flight, video entertainment either kept crashing or playing the wrong episode, toilet had no water"
Cons: "overall service"

Cons: "Nothing"

Pros: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"

Cons: "Too short period between 2 flights, barely have time to pass the border, almost miss the next flight. No inventory of food."

Cons: "delayes again....."

Pros: "Getting off the plane!"
Cons: "They delayed the flight by almost 2 hours. Tried to make me check a carry on bag when the plane wasn't even at 50% capacity and one of the representatives was rude about it. Despite having a delayed flight and not many people on the plane, they still lost one of my bags. They also lied to me about taking care of my other friends who were coming from the same connecting flight as me but was hung up in customs. My friends were traveling with small children but were denied entry to the gate because they were a little behind. I could keep going but never again on Air Canada!!!! Never!!!"

Pros: "I liked the care, the kindness, and the help"
Cons: "n/a"

Pros: "smooth flight"
Cons: "if the connecting flight from Vancouver to Toronto was not 5+ hrs, and then told one of my luggege was lost, from Vancouver, to go though Security/Immigration and had to wait was not good. It was found and I was able to get to the gate but only 20 min. left... because the flight was late arriving from Montreal. Phew! Two customers had been waiting for a baggage for 24 hrs, there, totally frustrated. Compared to their ssituation, mine was not so serious? Two men at counter were not sympathetic, no emotions showing. Until I paid attention to their problem, a woman showed up, tried to amend the situation. AirCanada's corporate image was damaged by those two men."

Pros: "Nothing"
Cons: "They had nothing together. My first flight was delayed so I got in late and my connecting flight was rescheduled for 5 hours later. Their "free meal voucher" for rescheduling amounts to one slice of pizza and no drink. The airport then lost my checked bag and kept me waiting in one room for 4 of those hours to where I was still rushing to catch my next flight. Air Canada then forgot to assign a plane to my new second flight so I waited another 2 hours to board. Once boarded, the airline made us wait another hour while they loaded bags, then unloaded some of the wrong bags thy put on. They then tacked 25 minutes in the wrong direction and we went all the way back. I have never seen so many people rushing the customer service desks because they missed their connecting flights, throughout the entire time I was stuck in Toronto. Additionally, their "in flight movie system" doesn't work unless you rent one of their iPads. It prompts you to download Java Flash player even if you already have it instead of asking to run it. Then once you allow it, you get a 1-2 second animation then the movie breaks. There are similar errors with their music and tv show features, I tried all of these in my laptop and phone."

Pros: "The crews were nice and the seats were comfortable"
Cons: "There were so much miscommunication. Coming from Hong Kong it was late for 3 hrs , then I need to pick up my luggages and went thru immigration. Missed the flight to Toronto, checked at the counter and was told did not need to pick up my luggage until I got to Atlanta. Well at Toronto, my luggages didn't go through. I had to pick them up and went thru immigration on the USA side again. Missed my flight again! It was so frustrating except all the employees were very nice and helpful."

Cons: "Boarding Zones 3-5 is always a mess"

Pros: "Friendly"
Cons: "French annoying"

Pros: "Friendly crew"
Cons: "Touch screens were broken"

Cons: "No wifi"

Cons: "1시간이상 딜레이, 비행기를 타고서도 1시간쯤 있었던 것 같다. 그리고... 난 뒤에서 두번째 좌석에 앉았는데, 맨 뒷좌석에서 두 직원이 밥을 먹으며 얼마나 떠들어 대던지... 그리고 돌아다니면서도 주머니에 손을 넣은 채 거의 빼지 않고 말만 많은 젊은남자직원... 정말 건방져보였다. 착륙할 때 얼마나 급정거를 하던지 맨 뒤에 있었던 큰 물병이 떨어져서 맨 앞까지 굴러가더라. 다른 승객도 나와 눈이 마주친 후 무사히 착륙한 것을 축하한다고 쓴웃음을 지으며 농담을 했다. This is the Air Canada."

Cons: "There were too many things to mention, but I must say the customer service is not a strong point neither is a customer first mindset. The airlines apparent made several changes between my trip and I was threaten with additional bag fees when my ticket was very clear for two carry-ons and to checked bags, which also confirmed when I confirmed my seat request. After I was required to check my bags, I realized my earbuds were in the bag and the flight attendant did not give me a pair and actually told me I could purchase a pair...REALLY!I just did a 15 hour flight from Dubai, you were delayed by 2 hours on my last connecting flight and you can't comp a pair of .25 cent earbuds."

Pros: "They have television screens"
Cons: "Boarding pathetic, crew not friendly, only paid alcoholic beverages, poor food, landing worst of all flights that I had."

Pros: "Nothing"
Cons: "Everything"

Pros: "I liked having the pillow and blanket giving to us. So great!"

Pros: "Early boarding with kids International Toronto terminal very comfortable with plenty of free wifi charging and iPads"
Cons: "No tv did not have app for streaming , did not know when booking that TV only available on your personal device Did not want to pay $10 to rent iPad"

Pros: "The customer service desk at Lufthansa/Air Canada did help us set up additional flights for the next day."
Cons: "Since we missed our first flight to Toronto, we missed this flight to Atlanta."

Cons: "My one checked bag did not arrive with me. Not sure where the delay was."

Cons: "The plane was on the edge of departure when I rushed aboard. The server waiting at boarding had a patronizing attitude. As if to say, "Why are you late?""

Pros: "none"
Cons: "bad service and didnot tell customer some critical information"

Cons: "Three hour delay. Getting into Atlanta at 2:00am"

Cons: "Too much late. I missed all my itenerary planned by Campus France. I had to pay for a taxi and a new train ticket."

Pros: "Everything was okay to good, industry standard these days flying from Northern America."
Cons: "Banana bread for breakfast?"

Pros: "The service was good"
Cons: "The breakfast served was too little. We only received a drink and a biscuit."

Pros: "I bought Business Class because the rate was very competitive. Seat was comfortable enough. Flight departed nearly an hour late, but arrived early at the destination, which helped."
Cons: "The flight attendants in first class honestly seemed overworked and had no time for anyone. A request for a mixed whiskey beverage brought a Diet Coke instead. The attendant didn't seem to care at all when the mistake was pointed out, nor did she fix it. Snacks and drinks were essentially flung at us with the care of throwing slop at farm animals. Which pretty much describes the quality of the meal."

Pros: "Business class compartments. Excellent by all standards"

Pros: "Amazing legroom!"
Cons: "Poor selections of snacks and drinks"

Pros: "This was the usual flight. Nothing exceptional. The flight crew were very nice."

Cons: "Confusion at every airline because air canaduh forgot to release funds to other lines."

Pros: "The 787 was amazing."
Cons: "I had to take two different flights connecting through London Heathrow to make this leg of the journey."

Pros: "Same"
Cons: "Same"

Pros: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."

Cons: "Was a bit of a pain when I wanted to simply get off the plane in Geneva since it would be shorter, but then the plane was late, but that can't be helped"

Pros: "Leg room was sufficient"
Cons: "Touchscreen monitors were not the best."

Cons: "In flight movie wouldn't even go full screen!!! Had to squint"

Pros: "Every thing"

Cons: "My suitcase did not arrive with me."

Cons: "Never made it. Would have missed my parents 30th anniversary if I hadn't bought a fresh ticket on another airline."

Pros: "My bag was lost. I waisted 1 hour after the flight trying to find it. By the time I realized I won't be able to find it lost baggage counter was closed and air Canada didn't answer the phone. When I called air canada next morning it took half a day for the bag to belocated. None called me as they say they would upon locating the suite case. Then it took another 8 hours for the suitecase to be delivered to my house."
Cons: "I didn't like that none notify me when my suitecase was located. Then none fade any time estimate on when It was going to be delivered."

Cons: "flight was late leaving and when we did get to Atlanta, no bags. The bags did not even leave Toronto. Got them late the next day. AirCanada could not even get our bags on a flight that had been delayed so they had 5 hours to get the bags on the flight. Will avoid flying through Canada again.When using Kayak again if Air Canada comes up will automatically look at other airlines."

Cons: "This plane would not accommodate the most basic carry-on bag over head. If you're going to specify the proper bag size, you shouldn't punish travelers by buying planes which cannot accommodate those bags. I take pride in the fact that I pack light and carry bags which fit even the smallest planes. But this plane surprised me by requiring that I put my small carry-on under the seat in front of me. At 6'3", I need every inch of leg room for my feet."

Cons: "3 hours of delay because of a technical failure"

Cons: "could not make seat assignments until AFTER purchasing on Kayak and had to pay $250 to get those seats. This is last time I use Kayak."

Cons: "Gate not ready on arrival."

Cons: "Crowded planes."

Cons: "We were stuck on the tarmac waiting for a gate for an hour and a half once we arrived in Atlanta. Other than that, everything was fine."

Pros: "It was on time and the staff were excellent"
Cons: "Like everything"

Pros: "comfortable and on time"

Pros: "Happy people"

Pros: "Fantastic service. Much obliged for everything"

Cons: "Horribly rude. She even cursed at another passenger."

Pros: "Nothing"
Cons: "Price gouged to escape hurricane Irma"

Pros: "I didn't like nothing"
Cons: "United needs to training your employees"

Cons: "I had to wait at the gate for over an hour. UA lost my bags and trying to get reimbursed was difficult. The agent who checked me in was very rude."

Pros: "Comfortable even though this was a small aircraft."
Cons: "Registration and baggage process at Dulles airport for 7 a.m. was chaotic. Unsure if the automated process relieves crowds or time to check-in. Lines were long and not enough attendants to take care of issues that were occurring at kiosks."

Pros: "Nothing"
Cons: "Everything"

Cons: "All good"

Cons: "Stale pretzels"

Pros: "I like that we landed."
Cons: "This box seems too small to fit it all in. It's United - underwhelmed as usual."

Cons: "It landed"

Cons: "Two people were assigned the same seat"

Pros: "The panctuality and the service were really excellant."

Cons: "Delayed departure"

Pros: "Organized boarding"
Cons: "Very cramped"

Pros: "Boarding was a breeze. Smooth landing"
Cons: "There was no Stroopwafels for snack"

Pros: "Plane was on time"
Cons: "No food"

Pros: "We'll coordinated."

Cons: "Same as above. Loading of front of plane first."

Cons: "same thing, just the ability to plug in headphones."

Pros: "The pilot kept up informed of the malfunction. and weather."
Cons: "The plane had a malfunction of the lights. we had to wait then deplane then board again. I was late to ATL"

Pros: "It was on time"
Cons: "Nothing was bad, completely average. Nothing impressive either."

Pros: "Everything"
Cons: "I couldn't move up to an empty row on a half empty plane"

Pros: "Do delays everything when smoothly"
Cons: "Took a little long for baggage to be released"

Pros: "The complete comfort of the ride was everything. Normally flights are rather bumpy but this one was smooth sailing. I recommend Everyone to book with Kyak for the best prices and best ride."
Cons: "N/a"

Pros: "I enjoyed an on time departure and early arrival."

Pros: "I made it to my destination and was offered a beverage"
Cons: "Everything else. No one greeted me. No TVs. Luggage was ruined. Ppl were rude"

Pros: "NOTHING"
Cons: "EVERYTHING"

Pros: "Efficient service"

Pros: "Nothing"
Cons: "Same as connections will never use United again bad experience"

Pros: "Everything was great. Thank you."

Pros: "Service"
Cons: "None"

Pros: "Always the service is above and beyond"
Cons: "No complaints"

Pros: "Excellent all the way!"
Cons: "It took about 30 minutes to get luggage in Atlanta"

Pros: "Everything"
Cons: "Nothing"

Cons: "So so"

Pros: "Everything"

Pros: "To be not treated like CATTLE!!!!"
Cons: "NOTHING!!"

Cons: "Food"

Pros: "N/A"
Cons: "The entire experience"

Pros: "I like free wifi, aspecial food item like middle east food"

Cons: "Updates to delays not informed in a mannerly order"

Cons: "It was very hot, it seemed as if the AC was broken."

Pros: "Everything!! Awesome!"
Cons: "My girlfriend nagging in my ear."