Cons: "Usually offer water at your seat repeatedly. Only one time in 11 hour flight? Corona prevention?"
Cons: "I think Eva should stop their business. Nightmare to fly with!"
Pros: "I fly Eva at least once a year. Find flights in Asia delayed often but reasonable handled by the airline."
Cons: "Website and app are a joke. Quirky at best. Hard to figure out if it works. Bothers me a big airline cannot have a decent website."
Pros: "Economy very comfortable. Flight attendants gracious and accomodating. Lots of entertainment options. I dreaded this long flight but it could not have been more pleasant. Even the food was good! We were offered drinks about once an hour which I really appreciate."
Pros: "Fast boarding (group 1), pleasant crew, good service. Altogether, a great company to fly with."
Cons: "Food so so but want expecting much. No personal monitor."
Pros: "Orderly way of boarding, restroom is clean & tidy, good legroom between seats, smooth landing"
Cons: "During Taipei to Manila flight, the attendant promised to bring a blanket I requested but never came back."
Cons: "Booked/ paid/ and got refused to fly by Evaair as they and Justfly didn’t process the ticket properly even after received money for a month."
Cons: "Food and not enough snacks available. FA is not friendly"
Cons: "it always seems odd that they don't start loading the back of the plane first, perhaps i'm wrong but it seems logic thus you would not have a huge line of people standing in the aisle putting away stuff while you are mking yur way to the back"
Cons: "Flight is delay，take a long line for transfer, it makes me dizzy，got bad mood"
Pros: "Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks"
Cons: "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"
Pros: "My flight was delayed, at check-in I was offered an earlier flight that was departing in 40 minutes. Because premium economy was full I was upgraded to business class"
Cons: "not getting any AA miles for economy / economy plus tickets on Cathay. Will make me consider flying alternatives like Thai next time"
Cons: "Traveling Economy class has really deteriorated. I’m 5 ft. 2 in, and it’s cramped for me!"
Pros: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Cons: "No complaints"
Pros: "Was good service onboard"
Cons: "They could be upgraded my whole itinerary and not just 1/4 of the trip"
Pros: "seats that i selected was change when we enter the boarding gate without informing us"
Pros: "My cabin bag got lost and theres no way to track it. Complete outrageous."
Cons: "Everything. Worst experience of my life"
Cons: "Flight delayed out of Singapore. Airline should have at least notified earlier so passengers can arrive later to the airport Cabin crew on board rude ‘sorry i’m too busy now’ [just asking for a glass of water] Plane then sitting at HK airport waiting for open gate Arrival timed just perfectly to prevent passengers from catching the last airport express train"
Pros: "Was able to redirect from Kansai to Umeda after typhoon. Initially received misinformation though. Service was great except the one time I received a regular, not diet, coke and still had to drink it. Great job Cathay Pacific!"
The seats are too small. There are no screens for in flight movies which means you have to go to their app. Which is hard to get on. The usb ports are hard to get at. The flight crew particularly the female flight attendant was cranky. All in all I’m trying air Canada next time.
Must have the WestJet app for in flight entertainment but had the chance to dl before the flight so easy to use but needed preparation
Pros: "Crew did the best they could under the conditions"
Cons: "There was a broken toilet that was very loud and created long line ups because economy only had use of the 1 bathroom while the first class had 2 bathrooms for so few people"
Pros: "The entire flight and crew were very kind and friendly"
Cons: "Better snack/meal option"
Pros: "Excellent pre Boarding service and announcements; reasonably comfortable seats; great landing;"
Cons: "There are never gluten free options in the snacks; there were no entertainment systems on the plane - that's not important to me but perhaps it is to others."
Cons: "Premium seat was just coach seat with middle seat blocked. But you're in the first 3 rows."
Cons: "Total rip off. I won't be flying West Jet again if it can be avoided"
Pros: "West Jet was well organized and very professional in helping travellers on a full aircraft reach Hobolulu. I was particularly impressed by the polite calm and efficient cabin staff. Will use this airline again."
Pros: "for that price I'll fly west jet every time"
Cons: "some water or something was falling from the ceiling on my brother in the window seat on take off at the back of the plane was pretty gross"
Cons: "My tv was not working, landing was not smooth staff was rude specially Edward"
Trolley was checked in at the gate… got it after 1.5 hrs. Had to go the desk and they had to look for it.
When my plane landed in Toronto, deplaning was delayed due to terminal security issue. I had a somewhat tight connection flight to St. Vincent, and no one from Air Canada ground crew made any effort to notify my connection flight gate of the issue although I plead with several ground crew members to notify desk at departing gate.
Entertainment system is good but the staff seemed like they didn’t want to be there. Quite unpleasant compared to other airlines. Also the food was really bad. I usually eat everything on a flight but I had to leave one of the meals even though I was so hungry. It was not edible.
Flight was cancelled last minute No other flights for two days Having to drive to Vancouver Missed daughters’ birthday and graduation
The connecting flight was delayed and though months in advance, airline changed the layover from 4 hours to 13+ hours. To go back to a 4 hour layover, we'd have to pay $1000+ extra PER PERSON.
I bought the ticket on Kayak site specially indicating 1 checked luggage (23kg) and carry-on and yet at Warsaw airport they informed me that in the system nothing indicating this and I had to pay about additional 100$CAD.
Pros: "It was ok...I always find paris-jeddah better than Frankfurt-jeddah (in food service, plane size, entertainment...etc)"
Cons: "Food level need to improve...The chicken meal was not well prepared, and the chicken needed to be cooked well... flight attendent was nice and switched to a beef meal."
Pros: "Flying with Lufthansa as usual was another great experience! The staff at Pearson was helpful. The crew was awesome. Overall happy. But NOT with Kayak."
Cons: "The booking with Kayak was a disappointment! After booking, kayak informed me that I will receive confirmation from LH. I did. There it said 1 piece of luggage is free. However, at the airport I was told that bc I booked with Kayak there are other regulations. The LH receipt where it said FREE didn't count. I paid 60$ per luggage per person. I was mislead!"
Pros: "I was bumped to an earlier flight after asking 'cause my original flight was delayed."
Pros: "End of a long ordeal... I slept the entire flight"
Pros: "Friendly flight attendants."
Cons: "The interior of the plane is old and there is no legroom at all, to the point where if you drop something, good luck bending over far enough to pick it up. Also there are much better entertainment options on other airlines."
Cons: "Take off could have been better. It was delayed, but pilot helped resolve the problem; so, it was fine."
Pros: "Once we got going, it was a decent flight. Weather conditions made for a bit of a rocky landing on the first leg."
Cons: "Lack of information for delays. Boarding was slow due to unknown issue. We sat at the gate for a while without knowing why (they finally told us 5 minutes before pushoff), then we dawdled for another hour taxing and waiting for the runway, with no explanation until near the end."
Pros: "No one booked the aisle seat and for the first time in 10 years I flew comfortably!"
Cons: "We walked from one end of terminal C to the other after already having the gate changed twice!"
Pros: "Toilet is clean and seat is pretty comfortable for a long flight"
Cons: "Food taste is no good, no child meal and entertainment choices so limited and earphone is not comfortable specially for a long flight. No priority boarding with kids"
Pros: "Loved the direct flight from Newark to Costa Ruca which arrives in less than 5 hours, crew was very helpful to other passengers with connecting flight info."
Cons: "Typical cramped seating, need to pay to watch movies/direct TV and food, minuscule snack pack."
Pros: "I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours"
Cons: "They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later"
Pros: "Tried to reply with very good ratings, but the correct number of stars won’t show up. Not the ratings I want to give."
Pros: "leg room was great, i was treated with respect everyone did a good job, from the people at the gate to the pilot and stewards."
Cons: "had to peice together the flight, would have liked to have gotten all wiith one purchase"
Pros: "Direct flight. Took off on time and landed early. Decent amount of leg room and friendly staff. Overall very smooth experience."