wanted hindi vegetarian meal but that as a no-go
Pros: "i can't say amazing but they're doing their job well!"
Pros: "I used my miles to upgrade to Laurel so the experience was great! EVA is always a good airline so not really many complains"
Cons: "What could be better would be even more improvements to the cabin. The layout and decor feels a bit dated and the seat orientation and layout can also use some modernizing."
Pros: "Crew was great. Economy seat was like any economy seat on an airplane. The seats recline more than others I have flown on. The only thing that I liked was that the plane was not filled and I could stretch out a bit on some empty seats."
Cons: "The food was horrible."
Cons: "Ensuring passengers left room for everyone's bags. There was a man who put many items up above leaving me no room for my bag in the bins >:("
Pros: "The price was right. We arrived on time."
Cons: "On a 17 hour flight, people need water, and getting that from the flight crew wasn't easy. They were rushed, unpleasant, and the food was worse than I've seen on a plane in years. The entertainment system too, was very old and lacking compared to newer systems."
Pros: "Great food. Nice seat. Easy check in. Nice crew"
Cons: "The guy behind me could have blown his nose instead of sniffing the whole flight"
Cons: "Seats in economy are very tight and I'm thin. The movies were not as current as advertised. The crew was not very friendly."
Pros: "Comfy seats (no need for pillow), large touch screen, generally clean"
Cons: "Better food. I love airplane meals and been on many different airlines and sad to say, eva air has the worst food out of all of them"
Pros: "I actually like the foods and the seat is comfortable for the price I paid."
Cons: "Everything is good."
Pros: "Non-disruptive 15-hour red-eye flight from Hong Kong to New York was appreciated. Smooth and comfortable flight, no complaints here."
Cons: "In-Flight Wi-Fi was not available once reaching the continental United States."
Pros: "Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks"
Pros: "crews were nice"
Cons: "Very crowded flight. Fully book. Super busy bathroom. Food was bad"
Cons: "2:40 flight delay - terrible food and very limited choice on the entetainment system - a terrible airline"
Pros: "Everything was excellent, crew, seat, food"
Cons: "The person on duty at the desk of the lounge in Johannesburg was very unfriendly and even rude."
Pros: "Lie-flat seat in usiness class in the most comfortable seat I have ever sat in—on or off a plane. Cathay service is remarkably good and caring, but not intrusive."
Cons: "Dinner entrees not as good as last Flights with Cathay, but dim sum for breakfast was excellent."
Cons: "Bathroom is clean, but could be better if more attention is being given."
Cons: "terrible food - poor entertainment system with very mited choice - flight delayed as always"
Pros: "The crew was nice but that’s about it"
Cons: "Maybe a 333 in economy rather than a 343 Seats were too congested. Hardly any place to move"
Pros: "Having a single restroom in the economy plus section had folks climbing over each other, especially the bulkhead seats, all of the flight. Even the flight attendants had to climb over the bulkhead folks feet."
Cons: "The second security check before boarding had people jumping from their seat section to be checked, as the security staff weren't concerned about people's seating priority. It also seemed a couple of economy plus ladies sat in business class."
Cons: "It was 30+ mins late and they didn’t keep us updated. Missed my connection"
Pros: "Crew was great. Delayed by mechanical issue. Weather was bad in Montreal so delayed again. Mechanical issue is a pain but I'd rather not crash so all in all very good. Really windy at landing, pilots did a great job. Respect!"
Cons: "Just a heads up, if you're a large person, weight wise, you may have a challenge using the rest room. It's pretty small."
Cons: "If the flight just got cancelled from the get-go and if the airline reimbursed us or gave us flight credit."
Pros: "Crew was great"
Cons: "No entertainment at all, read the brochure a few times"
Pros: "Nothing to be completely honest"
Cons: "Airplane was old and dirty. Flight attendants were extremely rude and condescending. The plane arrived nearly 3 hours late. Boarded 30 minutes late waited on the tarmac for an additional 2 hours while they performed maintenance. They ran out of food for what was now an 8 hour flight. Starving!"
Pros: "Didn’t make my flight"
Cons: "If the app didn’t send me a message saying my flight had been delayed when it was in fact on time."
Pros: "Entire experience went smoothly. Right from when I booked by tickets to checking in at the airport. I was kept informed of changes to the flight itinerary and didn't have any trouble throughout the process."
Cons: "Nothing really could be improved other than typical airline problems that can't necessarily be solved. We did fly out of LAX on our way home and that was more of an unpleasant experience as there is not near enough seating for people waiting to board their flights."
Pros: "Check in was quick and easy. Boarding and flight was right on time!"
Pros: "The crew was friendly and although the aircraft was small, it was very comfortable!"
Cons: "There was no in--flight entertainment and only drinks and cookies for food."
Pros: "Boarding went well. Although it was a full flight, they asked for volunteers to check in hand luggage (free of charge) I did, trying to help. But once I picked up my luggage and got to destination point, I noticed that 2 small items (gifts for family) had been pilfered. Not happy and will not volunteer to help again."
Cons: "No food on plane, no entertainment,( unless you download the app) Above pilfered items"
The flight was on time, staff were professional and friendly. It was a great traveling experience overall. Thank you!
Worse service, they canceled the flight 3 hours before departure and only informed us by text
My flight got cancelled, no other booking available until 2 days later June 18th . Very disappointing :-(
Uncomfortable seats. Inadequate overhead storage. Friendly service. Good value in nonstop service
Cons: "Flight was delayed, crew in general was disorganized, most usb charging ports weren’t working, touchscreen is very outdated"
Pros: "This is hands down the best airline to fly to and from Canada."
Cons: "I wish the food for purchase options had better vegan and vegetarian selections."
Pros: "Crew was fine."
Cons: "Seats are so narrow you have to huddle to one side to avoid physical contact with large passengers seated next to you."
Pros: "Crew were very nice and the airplane was modern and well appointed"
Cons: "I seemed to be surrounded by fidgeting people."
Pros: "Quick boarding and smooth flight"
Cons: "No on board entertainment so you needed to provide it yourself"
Pros: "If there is good weather, everything will run smooth and on time."
Cons: "Be aware of the snow... My flight from YUL (Montreal) to FLL was delayed 4 hours!! The inbound flight was diverted to Toronto just because of ONE inch of snow in Montreal Airport."
We were already two hours delayed before take off and then had to be diverted. Terrible experience.
Pros: "The flight was good all in all"
Cons: "Overhead room for my one carryon instead of people taking on 2-3 carryons"
Pros: "Stuck in Chicago. Never made it to Denver because of weather. Had to get hotel."
Cons: "Better accommodations by United."
Pros: "The ease of boarding."
Cons: "The air conditioner went out and it was quite warm."
Pros: "Timeliness and staff were the stars"
Cons: "Having to use your own device to watch a movie"
Pros: "Left on time On board flight entertainment Dimmer/shade adjustment for windows"
Cons: "Unfriendly, frustrated flight attendants Very narrow aisles on 787 Small, tight seats (uncomfortable)"
Cons: "My Wife and I got booted from Lufthansa to a United flight where our seats were across the plane from each other. In order to sit together, we had to spend another $300. United charged us an extra $100 for a check on bag that Swiss and Lufthansa did not charge us for."
Pros: "The plane was well kept and the service was good."
Cons: "Good could be a little better."
Cons: "It’s not their fault but the flight was delayed."
Pros: "on time, got the seat I wanted"
Cons: "steward was somewhat aggressive, but was responsive one on one. Focus on size of carry on baggage was anxiety producing."