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Cons: Sat on tarmac for 20 mins because we were early...

Pros: The flight was on time, with no unanticipated problems.

Cons: Traveling first class in the CRJ commuter planes is really just coach as it was 15 years ago.

Pros: Crew was great!!

Cons: Boarding of plane. Should be from Back to front.

Cons: Better allergy aware food.

Pros: Crew was helpful.

Cons: None at this time.

Pros: Quick time

Cons: Blanket and better gate management at landing.

Pros: On time flight

Cons: Gate agent at SF was rude and unprofessional. While waiting, gate agent at gate 65, flight 647 started the following, “group 1 boarding, group 2 boarding...everybody, let’s go let’s go”. She went on to call out one, Hispanic customer with limited English, “come here, you can board now”, rude rude.

Cons: Better communication about the constant delays

Pros: Crew was great

Cons: I know food is for purchase, but no pretzels or cookies? It’s weird to fly and not get something with your complimentary soft drink.

Pros: I managed to get on an earlier flight with a standby ticket.

Cons: First, my original flight got delayed to an arrival time that would’ve made me miss the last shuttle to my final destination. My options were either to stay overnight in Vancouver or hire a taxi. Both options would’ve cost me at least $300. Thankfully I had a longer layover in Toronto that gave me some buffer. Otherwise, it would’ve been an additional expense.

Pros: I lost my phone in the taxi and Javier offered his cellphone and spoke to the taxi driver to get it returned to me (I didn’t speak Spanish) before my flight.

Cons: Flight was delayed. On board, the seats were too small as per usual with Air Canada’s seating configuration. They tend to pack the cabin with as many passengers with little room.

Pros: Crew was nice but only service twice in 8hr flight

Cons: Entertainment app didnt work. Food was low cost AND low quality. Pasta was bland mush breakfast was slice of banana bread.

Pros: The check-in process was very easy and friendly. The flight attendants seemed nicer than other airlines.

Pros: All good and short flight

Cons: I wasn’t able to choose a seat

Pros: Very informed process of why delays were happening.

Pros: Lots of movies to watch.

Cons: Flight was delayed. Seats lacked lumbar support.

Cons: Like the welcoming smiling stewardess

Pros: Quick boarding

Cons: More room

Cons: Snacks could have been better

Cons: We always board with Sky Priority but the agent took us off the line until Comfort Plus boarded. It was embarrassing to my husband and myself.

Pros: The fight was very professionally carried out.

Cons: The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass.

Pros: All was great

Cons: Nothing

Cons: Sat on tarmac for 20 mins because we were early...

Cons: Sat on tarmac for 20 mins because we were early...

Pros: Smooth, efficient and timely.

Cons: Seats weren’t assigned until at the gate even though checked in 18 hours before. Bag drop was horrible. No self service. Was inline for about 45 minutes.

Pros: The flight was safe and efficient.

Cons: The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about.

Pros: Great comfortable seats

Cons: Crowds in airport

Pros: Good, professional, friendly crew.

Cons: Comfort is so so, food is plentiful and tasty but the overall quality has gone down over the past several years. Fees for luggage and other services are absurd.

Pros: Cabin was not cold

Cons: Respect passenger seat selection - we were downgraded from economy plus to economy with non reclining seats! Flight crew rude - referring to passengers as “bodies”!!! Entertainment system not working. Internet does not work on most of the flight!!

Pros: Food was excellent, seating was comfortable and entertainment choices were good.

Cons: Boarding could have been more organized. It seemed to have been a little chaotic.

Pros: Sat at exit window, extra leg room. Crew was attentive.

Cons: N/A

Pros: A flight is a flight, nothing to write home about - a mode of transportation.

Cons: Weather and deviated disarrangements tainted our vacation.

Cons: Flight left late. Sat on tarmac almost 1.5 hours with little explanation. No water until in the air. Poor allocation of overhead space for luggage - free for all by passengers. A miserable experience.

Cons: Flight got cancelled. Still not to Vancouver. Wasted a whole day traveling, about 19 hours due to delay, canceling and try to get rebooked. West Jet does not run on time.

Pros: Everything was great!! Thanks so much!!

Pros: Crew onboard was fine

Cons: Flight delay with min amount of explanation

Pros: Airplanes, entertainment, boarding, check in

Cons: Food, conections

Pros: Free upgrade to business class

Cons: Nothing

Pros: Nothing

Cons: Not having so many delay and not seating on a plane for over an hour to take off.

Pros: Smooth, efficient and timely.

Cons: Seats weren’t assigned until at the gate even though checked in 18 hours before. Bag drop was horrible. No self service. Was inline for about 45 minutes.

Pros: There was an incredibly large passenger next to me and I was essentially afforded only a quarter of my seat. It is not really fair for anyone to have to sit next to someone taking up twice their seat.

Cons: delays, delays yuck

Cons: Check your planes thoroughly before placing passengers on it. The pressurized cabin almost killed us!!

Pros: Nothing much to write home about, but I didn't worry about anything in particular during my 4hr flight from Edmonton to Toronto.

Cons: The crew were not too courteous, but I've come to expect a little bit of cheery happiness from them after flying porter. Not sure I'd complain about this, though. The food was the highlight. The only vegetarian option was mac-n-cheese, and it was horrid. I didn't even try finishing it.

Pros: Movie options were good. Nothing else.

Pros: Economy economy average

Pros: Crew was friendly.

Cons: My wife and I were seated in different rows.

Pros: The service was really good

Cons: The waiting at the gate

Pros: boarding

Cons: transit

Pros: crew

Cons: i would love to seat beside passenger who doesn’t snore bery loud.

Cons: Seat assignments. My husband and I were not assigned seats together, however we were able to sit together because the seat next to me was empty.

Pros: Seat was comfortable with plenty of legroom. Crew were extremely friendly and accommodating. Flight was a little late leaving but made up list time and arrived on time.

Cons: Seats were too narrow, not enough restrooms.

Pros: The crew was very attentive and the seats were comfortable, which was my reason for upgrading to first class, I am tall with long legs, therefore leg room is a MUST for me...but the reurn flight from Memphis to Houston was HORRIBLE!!..PACKED FULL, NO leg room, NO A/C-seriously-Hot air and body odor!

Cons: The plane had no A/C!..it just circulated hot air mixed with stale body odor from previous flight!..no leg room and the flight was 100% full..CanadaAir regional jet..and the seats were all narrow, and we were in 1A, !B...totally disappointed!

Pros: On time flight

Cons: Gate agent at SF was rude and unprofessional. While waiting, gate agent at gate 65, flight 647 started the following, “group 1 boarding, group 2 boarding...everybody, let’s go let’s go”. She went on to call out one, Hispanic customer with limited English, “come here, you can board now”, rude rude.

Cons: Missed my connecting flight. Ended up being ticketed with a different itenerary with 11 hrs layover in Dulles washington. Had to spend my own money to hotel and taxi. And just few hrs when I finally arrived to my final destination, i had to work since I didnt have anymore sick time or vacation time. Very exhausted. Its was a night shift 12 hrs duty.

Pros: Seats looked new and clean. Flight came in early.

Cons: The front desk gate associates stated that it was a full flight and there would be ZERO spots left for carry on luggage for me in the overhead bins. Therefore, I was told I MUST check my luggage, but there were SEVERAL open spots in the overhead bins when I got there! I do NOT appreciate this!

Pros: Yes the crew was amazing!

Pros: - On-time boarding and departure - Friendly and efficient crew - Ample overhead bin space (flight was not full)

Cons: - Retrofitted Airbus has less less legroom and comfort in all seat classes than old VA configuration - Dog was allowed to roam aisle unleashed - No seat-back entertainment screens - Delay in disembarking at destination due to malfunctioning passenger boarding bridge

Pros: The snack was a whole sandwich that was quite tasty and in my opinion far better than the two meals I was served on my US to Europe flight on Condor. The staff were very kind, accommodating and served us damp linens to wipe our hands with before eating, which I did not receive on the Condor flight.

Pros: 48 hours travel from Europe Thanks to sucky Delta airlines that are absolutely the most horrible company Never ever again

Cons: Better allergy aware food.

Pros: The A330 was comfortable and the crew was efficient and cheerful.

Cons: Delta is the best experience we've had of late.

Pros: The flight was safe and efficient.

Cons: The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about.

Pros: Quick time

Cons: Blanket and better gate management at landing.

Cons: The changes of time and gates were disturbing.

Cons: The flight was delayed, the first most important part is to depart on time keeping in mind the customers schedule as well that are travelling with the airline. No communication between the airline and ground department, was not happy at all and probably not fly unites again. Also they charge bags?

Pros: Nothing :(

Cons: My trip was delayed 2 times and I had to boook for a different flight on different day! Absolutely no voucher or anything for hotel stay very disappointed

Pros: Premium seats were an amazing touch

Pros: Fast efficient process through security. Well labeled and helpful airport staff. Plane wasn’t very full. Had a row to myself which was great. Entertainment available on smartphone, iPad or lap top.

Cons: Really fast connection. 20 minutes from landing from LAX to clear customs and find connection before boarding call. Not much menu options for purchase and too quick a connection to buy anything. Luckily I travel with snacks.

Pros: Every thing

Cons: Nothing

Pros: yes every thing was good..

Cons: We ordered special meal, and it was even confirmed in the boarding pass but it was never delivered on board.... attendant said they did not get any special meal

Cons: No milk available.

Cons: Plane was cramped and in disrepair: broken seat arm and headrest, very limited recline. It was a 767 and felt more uncomfortable than a 30 seat regional jet. Very dated entertainment system with limited media options. Exceedingly long delay (1 hour) which the pilot attributed to the ground crew.

Pros: There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great.

Cons: The boarding situation is odd and less organized or structured than any of the other airlines I've flown with.

Pros: On time departure and landed a little early

Cons: Seats should recline more More food options

Cons: All I have to say is 2 HOURS LATE!

Cons: It could have been better if my luggage didn’t go missing

Cons: The cabin was so hot it was miserable!