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Pros: The crew was amazing! They were all so nice and helpful

Cons: The WiFi didn’t work

Pros: Quick, on time flight. That’s always good!

Cons: Lead attendant spoke so fast that he was hard to understand.

Cons: Almost 3 hours delayed

Cons: Flight was a little late.

Cons: They lost my luggage on my transit from Toronto to Calgary and did not return my call and did not return a call as promised.

Pros: Crew went out of their way to be extra helpful and accommodating, helped us reorganize seats to put our family together

Pros: Yes

Cons: Did not serve food.

Pros: Crew was very nice. My mother needed a wheelchair on and off each time. And the staff was there to help her . That was a blessing

Cons: Not much. I know seating is limited on space, so that’s the only thing . Wish there was more space.

Pros: Good Flight

Cons: 1.5 hr delay in aircraft while waiting for Take off Slot No Coffee (hot drinks) or Alcahol (wine, scotch) on flight

Pros: I like the app to tell me where is my baggage. Thanks

Cons: I was made to pay for my carry on because of weight. I didn’t understand that when I booked. I am also certain that many other carry ones were more than 12 kilos.

Pros: they gave me the special food

Pros: Great crew and pilot

Cons: It would be great if childless flights were offered eventuall

Cons: Flight was delayed 45 min

Pros: Getting off the plane.

Cons: First, it was a big ordeal to get seats together, traveling with 3 children. Seats did not recline. No movie screen, entertainment. Weren’t allowed a carryon, only under seat. Will not fly united again.

Pros: Crew was fine

Cons: So incredibly cramped and no seat screens to watch movies. Bumpy that that’s no ones fault.

Cons: We made reservations on Premium economy which was overbooked so we did not get a seat assignment until reaching the gate. However they upgraded us to business class so we were delighted.

Pros: The crew was so friendly compared to other airlines, and the pilots seemed more skilled as well. Very smooth landings in spite of turbulence.

Pros: Booked week ago, expensive but seating was comfortable, crew first class, in economy.

Cons: Food

Cons: The landing was very rough from Nashville to Dallas

Cons: Was not offered a drink in first class prior to take off.

Pros: Quick, on time flight. That’s always good!

Cons: Lead attendant spoke so fast that he was hard to understand.

Pros: Almost 3 hours of delayed

Cons: Almost

Pros: Good crew, kind and hard working staff. It is so nice to have inflight messaging and that was a pleasant surprise that made the flight go quickly.

Cons: I found the delta app to be less user friendly than the United one. I wish the in flight entertainment were in the Delta app versus downloading yet another app.

Pros: Nice short flight, crew was nice.

Pros: The crew was amazing! They were all so nice and helpful

Cons: The WiFi didn’t work

Pros: Flight crew got us to Columbus on time despite a delay leaving the gate

Cons: More room, less congestion.

Pros: The crew was nice!

Cons: It was a good expiriance traveling with delta!

Pros: The food was excellent, jet airways was Rocking. Airfrance had excellent service.

Cons: Nothing

Pros: they gave me the special food

Pros: A staff of 2 attendants on a crowded A 321 is minimal, not optimal

Pros: good leg room and seats staff was courteous

Cons: not even peanuts...

Pros: Crew went out of their way to be extra helpful and accommodating, helped us reorganize seats to put our family together

Cons: Wonderful service in Premium.

Pros: Dry accommodating staff all around. Thank you

Cons: More space between people. Not much you can do I understand that. So overall great

Pros: flight was fine and on time, this leg of my trip was easy

Cons: Wonderful

Cons: Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins.

Pros: the young man who was our flight attendant was just terrible. He could care less about his job. Name I think was Nathan.

Cons: Hour late and no wifi!

Pros: The Westjet app took forever to download on my phone AND my husband was unable to download it ... made for a long flight without entertainment. Also, the crew didn’t come off welcoming or inviting.

Pros: Everyone was friendly and efficient.

Cons: Flight delayed almost 2 hours without updates

Cons: Like to have some reading materials

Pros: The crew was a replacement for the original crew that probably was running late (i suspect because everyone was stuck in wonderful LA traffic that night), they made do with what they have and tried to get everyone boarded as fast as they can.

Cons: On time departures, better boarding, crowded planes, better snacks, comfy seats, charging bagss???

Cons: Hour late and no wifi!

Pros: Pilot explained the flight path and landmarks along the way. Crew was friendly to us and welcomed our baby onboard before many other pax boarded.

Cons: Seats were narrow and I’m not a big guy. 6’0”. 185.

Pros: Friendly staff.

Pros: No delays all on time United gets A+ for service

Cons: Flight was delayed 45 min

Pros: The view.

Cons: Landed early by a bit. Made to wait on runway 30 minutes before we could park at gate. Figure it out United - maybe if you worked with your airport partners better they’d help you the 1 or 2 times you’re actually early.

Pros: Smooth flight no delays

Cons: Seats uncomfortable and plane too cold. United plane seats are the worst!

Cons: Flight had a/c that didn’t cool - everyone was incredibly hot and complaining. Flight delayed for an hour and a half with no reason.

Cons: On Time. Delayed advice 3 times.

Cons: Sat waiting for gate for 30 min

Pros: Nothing

Cons: Flight was severely delayed, no compensation, check-in was horrible.

Pros: Reasonable staff but seats very cramped, but i guess you get what you pay for !!

Pros: I managed to get on an earlier flight with a standby ticket.

Cons: First, my original flight got delayed to an arrival time that would’ve made me miss the last shuttle to my final destination. My options were either to stay overnight in Vancouver or hire a taxi. Both options would’ve cost me at least $300. Thankfully I had a longer layover in Toronto that gave me some buffer. Otherwise, it would’ve been an additional expense.

Cons: Problems with the emergency lightning caused the flight to depart two hours late

Cons: There were several announcements to download the Air Canada app in order to access in flight entertainment. They must have been 5-6 announcements about this. WiFi access was to start after take off in order to use the app. but was never available.

Cons: Flight was a little late.

Cons: Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open.

Cons: Work on those delays

Pros: In flight entertainment

Cons: The plane was very hot.

Pros: Flight landed early

Pros: Great crew and pilot

Cons: It would be great if childless flights were offered eventuall

Pros: The checking kiosk with luggage check-in, weight station and automated ticket printing for boarding pass and luggage tag. Security checkpoint was smooth and moving fast. All above have vastly reduced stagnant check-in line at the check-in counters.

Cons: Need more properly trained ground crew at baggage drop point (which is also the previously check-in counter) to ease the line and expedite the check-in. Also need more notification billboard along the long line to better inform the passagers what to expect at the security checkpoint.

Pros: Crew was ok

Cons: Had to wait in plane for over 1/2 hour coming and going to Denver!!!

Cons: They lost my luggage on my transit from Toronto to Calgary and did not return my call and did not return a call as promised.

Pros: Good food choices well prepared(even roll& breakfast croissant were excellent) An outstanding premium economy experience n stark contrast to Air France and other NA Carriers. Good wine list great service. Nice service touches like linen for table tops

Cons: Amenities on Asian carriers are more

Cons: Need to use your own device for entertainment, no screens in flight.

Cons: It would have been better if the flight wasn't delayed got hours while we were stuck on a plane!!

Cons: There were several announcements to download the Air Canada app in order to access in flight entertainment. They must have been 5-6 announcements about this. WiFi access was to start after take off in order to use the app. but was never available.

Pros: I lost my phone in the taxi and Javier offered his cellphone and spoke to the taxi driver to get it returned to me (I didn’t speak Spanish) before my flight.

Cons: Flight was delayed. On board, the seats were too small as per usual with Air Canada’s seating configuration. They tend to pack the cabin with as many passengers with little room.

Cons: Food could be improved by improving preperation

Pros: Staff mixed Qatari and Canadian, did their best

Cons: With a sore arm, it was an impossible task to find a cozy position without shap metallic angles protruding.

Pros: Nice smooth flight

Cons: They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home.

Pros: Flight crew got us to Columbus on time despite a delay leaving the gate

Cons: More room, less congestion.

Pros: Boarding so efficient we left early and arrived super early.

Cons: WiFi on plane dropped out a lot.