wanted hindi vegetarian meal but that as a no-go
Pros: "The economy cabin had less oxygen than the premium economy and better. I could not breath with the poor air circulation and had to stand in the front of the 14 hour flight to breath."
Cons: "Oxygen"
Pros: "Only fly on EVA when I go overseas. I have never had a bad experience with them, why change?"
Pros: "The crew is better than many, but not as “all smiles” as I remembered"
Cons: "More Asian hospitality, 3/3/3 seating instead of 3/4/3 seating in economy"
Cons: "First time on Eva air this trip. They did a fine, fine job. Cost was competitive and it was a very comfortable trip."
Pros: "It was the Badtz Maru plane"
Cons: "There were bulkhead seats that people were not allowed to move to even though most of the rows were full. The bulkhead row remained completely empty."
Pros: "Great friendly crew an staff. Comfy seats without packing you in."
Cons: "I wish EVA would tell people, especially overweight prople, to respect the space of thier neighbors and not recline thier bodies using part of thier neighbors space."
Pros: "The in-flight entertainment options were rather sparse (compared to other airlines I've flown in the past e.g. Singapore Airlines/Qatar/Emirates). However, everything else was pretty good. The bathrooms were maintained throughout the flight and I appreciated the water bottle so I wouldn't have to keep waiting for the little trays of drinks to come around."
Pros: "The crew, food and entertainment were great!"
Cons: "The price from economy to the next level seating is double the price for only a couple more inches? The service was the same and the leg room and food was the same. Go economy next time."
Pros: "nothing"
Cons: "airport personells are rude and lazy. airline seats are very unconfortable. flight attendants not very a comodating to seniors like me"
Pros: "Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks"
Cons: "Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded."
Pros: "Even with a full flight there was enough leg room. The crew were attentive and accomadating."
Cons: "Bathroom floors were often wet"
Pros: "Airbus 350. Very good experience"
Cons: "Crew was jumpy. I expect them to be a little more gentle serving food."
Cons: "Unprofessional boarding stuff in jfk ,not helpful & one of them was really rude.but cabin crew are nice . I will never recommend to anyone & I don’t think so I will travel again cathey pacific airlines.thanks"
Pros: "The seats are fairly comfortable, and the service was great."
Cons: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
Cons: "in-flight food and beverage choices needs lot of improvement"
Pros: "Nice plane. Crew was great. Seat not bad for economy."
Cons: "Only complaint was the 5 or 6 hour delay because of the weather."
Cons: "short hall business class not comfortable - flight delayed as usual"
Pros: "The crew is very proactive."
Cons: "I ordered low calorie meals for all 4 flights. VERY DISAPPOINTED. Absolutely unpalatable food. If someone from catering has the time I would be glad to speak with her/him and explain why I went hungry. Tel. +971561881810"
Low cost flight so no movie screen. Minimal food- coffee and a biscuit. 3 hours long so no issue with this.
Delayed because of late incoming , but once loaded, was a great flight.
Pros: "Crew was wonderful. Flight was on time."
Cons: "IT TOOK 50 minutes to get our suitcase on arrival in Vancouver"
Pros: "Everything was great, very little turbulence and the crew was great!"
Cons: "The only complaint I have are the little little flaps on the head rest. You can adjust them to rest your head unfortunately my wasn’t able to hold my head in place."
Pros: "N/A"
Cons: "due to weather a pile of flights were cancelled, we had to call West Jet and get re-routed"
Pros: "The on-board crew were very friendly and helpful."
Cons: "Boarding was terrible. One lady was very rude to people who are boarding. Also took quite a long time to board."
Pros: "I did not make it on the flight as the time was given was 5:35 and the flight left at 4:00."
Cons: "I was not given correct information and being a very novice traveller did not check the information."
Pros: "relatively inexpensive"
Cons: "my knees were pressed against the seat in front of me the flight left late, so arrived ~2.5 hours late"
Pros: "Not crowded. Nobody was beside me. USB power. Found space for my carry-on. What more can one ask?"
Cons: "For long flights, these seats are OK at best. Always come off with a stiff back. (What can you do about aging?)"
Pros: "Good schedule from Bermuda to Toronto, good price, early arrival, professionals!"
The gate boarding crew was very rude to all passengers and not empathetic, especially to the families with little children. I’m 6’3”, The seats felt closer and we didn’t have enough leg room
I was never allowed to get checked in to United (Air Canada was booked but moved to United). Tried to check in amd was told our tickets was suspended. Called United and was told tickets were paid for but there was an unknown issue with Kayak. Called Kayak and could NEVER get to a live person. I WILL NEVER BOOK ANYTHING WITH KAYAK AGAIN! I had to spend another $2300 and book with Hotwire.
I got no email or text massage for three hours delay
United let me on an earlier flight than I was booked. I really appreciated it! I was able to get home earlier and spend time with my family.
I am a senior and I was travelling with 2 other friends and they got their email for check in and I didn’t then when we went to checkin my boarding pass had me as standby so you can imagine that I was in a panic wondering if I was coming home to Ottawa airport with them or not. I finally was able to get help at the counter and she was very helpful, but this worrying takes all the fun out of a great vacation. I certainly will not be flying anywhere again. I know this isn’t only Air Canada’s problem but thanks for letting me rant.😁
Rude flight attendants. I was overcharged for our food and beverage order.
Cons: "Seat was terrible. Too tight and next passengers body too close. Avoiding them made it uncomfortable."
Pros: "I sat in a seat that wasn’t my assigned seat, and no one said anything. It was awesome!"
Pros: "Crew is good. Friendly and helpful"
Cons: "Food is okay. Once hour later getting into the air but it seemed as if this was a Toronto Pearson airport issue as I'm always delayed out of Toronto"
Pros: "Our daughter's first time traveling alone. She slept most of the time and she said it was fine and comfortable enough."
Cons: "The flight was delayed by an hour and then once up in the air, passengers were told the food cart didn't make it the 6 hour flight so no food or snacks for the entire flight from Montreal to San Francisco."
Pros: "Crew was amazing, flight attendant was very funny and kind"
Cons: "No complaints!"
Pros: "Nothing"
Cons: "We had to change flight to West Palm as there was an engine problem. We had to turnaround from the runway. How plane wasn’t inspected since it arrived in Newark yesterday?"
Pros: "Not so many passengers so we're all spread out and enjoyed the space and privacy. Got free upgrade to Premier Plus."
Cons: "There flight was a bit on the long end (9.5 hours). There was at least one baby crying pretty much most of the flight."
Cons: "Seats stuffed like sardines 5:10 and my knees were touching the front seat. My seat was Brocken and did not recline . Stuck like this for 6 hours .....-;( I did not even know you are allowed to put seats so close together"
Pros: "Crew wasn’t very friendly. Seemed as if customer experience is no longer a goal. Could do with some smiles & improved service. Seat was comfortable though & pilots did a wonderful job flying. Great take-off & Landing."
Cons: "Service"
Cons: "The plane was just too darn hot and the fans were barely working. All of us were melting."
Pros: "Smooth flight no delays"
Cons: "Seats uncomfortable and plane too cold. United plane seats are the worst!"
Pros: "It has Directv"
Cons: "The landing was terrible, the airplane bounced very high as soon as it touched the ground"
Pros: "Nice & quick! Made me feel safe even though it was icy!"
Cons: "Nothing really."
Pros: "The food was very good. The crew was very pleasant and accommodating. A bit late leaving but time was made up in flight. All in all a pleasant trip."
Cons: "Some of the entertainment screens were inoperative. The occupied light for the forward restroom (in business class) was not working so you never knew if it was free or not."