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(Round-trip)
Airports
Origin
Edmonton
C$ 496
only
C$ 496
Destination
Brownsville
C$ 496
only
C$ 496
Tue, 27 Feb
YEG
BRO
9h 26m
Sat, 3 Mar
BRO
YEG
9h 00m
C$ 496
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

ORD
BNA
Excellent 10.0

Everything

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

Mon, 26 Feb
YEG
BRO
18h 30m
Wed, 7 Mar
BRO
YEG
19h 13m
C$ 508
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
TPA
DFW
Good 6.3

Decent boarding group, same snacks, same flight attendants (who were very nice)

My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.

BCN
JFK
Mediocre 2.0

NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .

In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

MIA
DCA
Good 6.6

The food was cold and and had no taste.

JFK
AUS
Mediocre 2.0

I lost money, I came back a day later wish it wasn’t plan and is NOT ok .

kieytcha@gmail.com

Tue, 27 Feb
YEG
BRO
12h 24m
Tue, 6 Mar
BRO
YEG
11h 07m
C$ 520
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20974 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
TPE
YVR
Excellent 10.0

The AC in-flight staff are always very nice. It was a pleasant flight

YUL
YBC
Good 6.0

Pleasant personnel

Old and rusty aircraft that seems to be taken care with the strict minimum.

LAX
YVR
Excellent 10.0

Great service

Nothing

YVR
ICN
Excellent 10.0

Great Service.

Nothing

EWR
YYZ
Mediocre 3.0

Nada

Always late, overall service is appalling. Only reason they are around is due to protective policies of the Canadian government

Sat, 3 Mar
YEG
BRO
18h 31m
Wed, 7 Mar
BRO
YEG
19h 13m
C$ 508
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
PHL
Mediocre 3.0

They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.

SFO
LAX
Excellent 10.0

great flight

ORD
DFW
Excellent 8.0

Very timely, didn't take forever getting off the ground

As a first time traveler, it would have been nice to have a little help with navigating the airport once I arrived.

BCN
JFK
Mediocre 2.0

NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .

In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

Tue, 27 Feb
YEG
BRO
12h 24m
Mon, 5 Mar
BRO
YEG
11h 52m
C$ 559
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20974 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YUL
GVA
Mediocre 2.0

Nothing

Canceled flight , delayone day , I should rebook by myself by calling the air canada call center I will considre next time when reseving with Air Canada , and Kayak because you didn't even know what happen with me , I took flight to London next day since my flight was canceled

YVR
YYC
Mediocre 3.6

OK service

was not offered a direct flight to Vancouver when it was obvious that I would miss the connecting flight.

YYZ
LAS
Mediocre 3.3

The extra $50 seats were roomy.

Flight was delayed and no one knew why!... Plane had been sitting ready at the airport for hours. Novice flight attendants, they each picked on different things others missed just before them. No consistency, seats left reclined during takeoff and landing for example. One way there was drink service once even though it was a smooth flight and the return had drink service twice even though it was bumpier! Entertainment does NOT work on androids, it is NOT the AirCanada app they tell you to download prior to the flight, it's an AirCanadaRouge.pk file that needs to be downloaded in flight! Which means we're stuck paying for the iPad and of course only with cc because there's no wifi for debit cards.... AC needs to stop this insanely mediocre and yet expensive monopoly.

LAX
YVR
Excellent 10.0

Great service

Nothing

HKG
YYZ
Mediocre 3.6

Our flight from Toronto to Houston was cancelled. The staff at the arrival counter was very slow and rude. We wanted to leave by the United flight which was leaving in an hour or so but the supervisor was not willing to do anything. We ordered Asian vegetarian food and it was horrible. Never again Air Canada.

Tue, 27 Feb
YEG
BRO
9h 26m
Thu, 1 Mar
BRO
YEG
9h 00m
C$ 583
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

ORD
BNA
Excellent 10.0

Everything

PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

IAD
AMS
Mediocre 2.0

I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!

Tue, 27 Feb
YEG
BRO
33h 17m
Wed, 7 Mar
BRO
YEG
19h 13m
C$ 535
Trip: 9 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
BNA
ORD
Excellent 8.0

Short flight

The gate attendant did not wish me a good flight by name even though she wishes other passengers a good flight by name. I was disappointed with being singled out like that.

MIA
DCA
Good 6.6

The food was cold and and had no taste.

BCN
JFK
Mediocre 2.0

NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .

In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

TPA
DFW
Good 6.3

Decent boarding group, same snacks, same flight attendants (who were very nice)

My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.

Fri, 2 Mar
YEG
BRO
18h 30m
Wed, 7 Mar
BRO
YEG
19h 13m
C$ 535
Trip: 6 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
SDF
DFW
Mediocre 2.0

Made us wait over 2 hours on the tarmac before take off inside the airplane.

BCN
JFK
Mediocre 2.0

NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .

In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .

JFK
AUS
Mediocre 2.0

I lost money, I came back a day later wish it wasn’t plan and is NOT ok .

kieytcha@gmail.com

TPA
DFW
Good 6.3

Decent boarding group, same snacks, same flight attendants (who were very nice)

My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.

DFW
PHL
Mediocre 3.0

They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.

Sun, 25 Feb
YEG
BRO
9h 26m
Mon, 5 Mar
BRO
YEG
9h 00m
C$ 590
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

IAD
BRU
Excellent 8.3

Very friendly cabin crew made this trip pleasant and entertaining.

Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.

Fri, 2 Mar
YEG
BRO
11h 10m
Tue, 6 Mar
BRO
YEG
11h 07m
C$ 606
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20974 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YVR
ICN
Excellent 10.0

Great Service.

Nothing

YYZ
YVR
Okay 4.6

The movies and entertainment offered in the screen were alright.

We were delayed over an hour because flight got in late from Halifax, I get it, stuff happens. Then once boarded we sat there for another 45 minutes. The pilot comes on over the speaker and explains we aren't leaving because the crew didn't have the proper paper work in the cabin...

YUL
YBC
Good 6.0

Pleasant personnel

Old and rusty aircraft that seems to be taken care with the strict minimum.

YYZ
LAS
Mediocre 3.3

The extra $50 seats were roomy.

Flight was delayed and no one knew why!... Plane had been sitting ready at the airport for hours. Novice flight attendants, they each picked on different things others missed just before them. No consistency, seats left reclined during takeoff and landing for example. One way there was drink service once even though it was a smooth flight and the return had drink service twice even though it was bumpier! Entertainment does NOT work on androids, it is NOT the AirCanada app they tell you to download prior to the flight, it's an AirCanadaRouge.pk file that needs to be downloaded in flight! Which means we're stuck paying for the iPad and of course only with cc because there's no wifi for debit cards.... AC needs to stop this insanely mediocre and yet expensive monopoly.

BNE
YVR
Excellent 9.3

Everything was good

One Stu artist who was a older women she was very grumpy, there was little to no turbulence the whole flight and if you got up to go to the washroom and we’re waiting and seatbelt light came on she would make u sit down immediately even if it wasn’t that rough, she made a girl wait for the washroom for 45. Minutes was kinda pathetic, when she was on her shift break not one person had a issue with any of the other flight attendants only her

Sun, 25 Feb
YEG
BRO
40h 51m
Wed, 7 Mar
BRO
YEG
19h 13m
C$ 545
Trip: 11 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
PHL
Mediocre 3.0

They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.

SFO
LAX
Excellent 10.0

great flight

BCN
JFK
Mediocre 2.0

NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .

In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .

SDF
DFW
Mediocre 2.0

Made us wait over 2 hours on the tarmac before take off inside the airplane.

MAD
JFK
Good 6.0

Films, TV screens did not work

Sun, 25 Feb
YEG
BRO
9h 26m
Sat, 3 Mar
BRO
YEG
9h 00m
C$ 611
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

IAD
AMS
Mediocre 2.0

I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

ORD
BNA
Excellent 10.0

Everything

SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

Thu, 1 Mar
YEG
BRO
16h 51m
Wed, 7 Mar
BRO
YEG
19h 13m
C$ 545
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
MIA
DCA
Good 6.6

The food was cold and and had no taste.

SFO
LAX
Excellent 10.0

great flight

BNA
ORD
Excellent 8.0

Short flight

The gate attendant did not wish me a good flight by name even though she wishes other passengers a good flight by name. I was disappointed with being singled out like that.

TPA
DFW
Good 6.3

Decent boarding group, same snacks, same flight attendants (who were very nice)

My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.

SDF
DFW
Mediocre 2.0

Made us wait over 2 hours on the tarmac before take off inside the airplane.

Thu, 1 Mar
YEG
BRO
9h 26m
Sat, 3 Mar
BRO
YEG
9h 00m
C$ 611
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

IAD
BRU
Excellent 8.3

Very friendly cabin crew made this trip pleasant and entertaining.

Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.

Fri, 2 Mar
YEG
BRO
9h 26m
Sat, 3 Mar
BRO
YEG
9h 00m
C$ 611
Trip: 2 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

ORD
BNA
Excellent 10.0

Everything

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

Mon, 26 Feb
YEG
BRO
18h 30m
Fri, 2 Mar
BRO
YEG
28h 58m
C$ 583
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
MIA
DCA
Good 6.6

The food was cold and and had no taste.

ORD
DFW
Excellent 8.0

Very timely, didn't take forever getting off the ground

As a first time traveler, it would have been nice to have a little help with navigating the airport once I arrived.

ORD
DCA
Good 6.3

The plane was delayed about 3 hours because of mechanical difficulties. After several hours we were moved to another plane...should have been done way earlier.

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

BCN
JFK
Mediocre 2.0

NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .

In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .

Wed, 28 Feb
YEG
BRO
18h 30m
Sun, 4 Mar
BRO
YEG
21h 49m
C$ 583
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
BCN
JFK
Mediocre 2.0

NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .

In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .

SDF
DFW
Mediocre 2.0

Made us wait over 2 hours on the tarmac before take off inside the airplane.

TPA
DFW
Good 6.3

Decent boarding group, same snacks, same flight attendants (who were very nice)

My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.

DFW
PHL
Mediocre 3.0

They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

Sun, 25 Feb
YEG
BRO
9h 26m
Fri, 2 Mar
BRO
YEG
6h 45m
C$ 698
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

Thu, 1 Mar
YEG
BRO
9h 26m
Fri, 2 Mar
BRO
YEG
6h 45m
C$ 698
Trip: 2 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

Mon, 26 Feb
YEG
BRO
18h 30m
Sun, 4 Mar
BRO
YEG
31h 29m
C$ 709
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
TPA
DFW
Good 6.3

Decent boarding group, same snacks, same flight attendants (who were very nice)

My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.

JFK
AUS
Mediocre 2.0

I lost money, I came back a day later wish it wasn’t plan and is NOT ok .

kieytcha@gmail.com

SFO
LAX
Excellent 10.0

great flight

ORD
DFW
Excellent 8.0

Very timely, didn't take forever getting off the ground

As a first time traveler, it would have been nice to have a little help with navigating the airport once I arrived.

SDF
DFW
Mediocre 2.0

Made us wait over 2 hours on the tarmac before take off inside the airplane.

Canada to Brownsville South Padre Is. Intl Flight Information

Flights Arrive in Brownsville South Padre Is. Intl
Flights Depart from Canada
Flight Price C$ 496
Airlines United, American Airlines, Air Canada
*
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