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Pros: "great seats + wifi. Was treated like a human being."

Pros: "See previous notes."
Cons: "See previous notes."

Cons: "The snack were very simple. They don't communicate properly all the different snack options."

Pros: "Sat in business class pods. Best flights we’ve ever taken !"
Cons: "Nothing"

Pros: "The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay."
Cons: "Nothing. The flight was efficiently run and seats comfortable."

Cons: "Food in business class and more choice of movies"

Cons: "Long lines for security in Auckland, so I barely made the flight to Chicago. There were delays in Chicago due to the weather."

Cons: "Entertainment and seat comfort"

Cons: "Suuuppppeerrrr delayed and I didn’t feel that an empty middle seat to be considered business class on my2nd leg from London to Munich."

Cons: "Our family nearly missed the trip due to delayed from Melbourne"

Pros: "Very friendly and helpful staff"

Pros: "Movie selection is good and food is pretty good."
Cons: "Very tight in economy. I’m 5’ & normal weight and felt cramped so if you’re any taller...you’ll hate it."

Pros: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"

Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."

Pros: "arrived early at destination ground crew helpful with seating"

Pros: "I could not fly back to the US pr the layover. I got stranded in Berlin. It was horrible."
Cons: "The airlines cancelled my flights back to the USA and the connecting flight. It was horrible customer service when I spoke to British Airways at the counter. Lady in TXL yelled at me to leave her desk and to call Air New Zealand. Air NZ said they cancelled flights then Flyus.com said to deal with Air New Zealand and said my flights got cancelled and that they could not get me another flight. I had to find out how to get out of Berlin. I had to fly to Spain to my cousin’s home because I haf no where to go and did not have money to pay for another flight from Berlin to LAX 1,200 euros. I am still in Europe stuck and it is Monday 4/30. My son needs me in Los Angeles! I will never use Kayak again. What happened to my $878 dollars????"

Pros: "Punctuality. Confortable plane."

Cons: "We were late arriving, the cabin crew although they were pleasant, didn’t do enough to allow the passengers to get off first, for the connecting flight. Malaysian airlines stayed in the runway, fixing an engine and the pilot said they were delaying the plane, driving in for passengers to disembark. After being told by cabin crew that a number of us were late for connecting flight, that they were going to wait for us, they didn’t and we were told we had missed the flight. We were kindly put on the next flight which wasn’t until five hours later. Unrealistic scheduling causes is to miss our flight and had us sitting at the airport for four hours, making it an unnecessarily long day. Not impressed."

Pros: "Special thanks to the crew member who let me try all the wines before I picked so I could get something I like. Over all, very friendly and nice"
Cons: "I'd like more movie options. I had a very long round trip flight"

Pros: "Friendly team on board"
Cons: "Nothing"

Pros: "I liked that it got me from point a to point b. I had to pay extra to watch movies, no meal on an international flight (tbh I'm not sure what I ticketed and didn't tick while booking, but I mean it was nz to aus, come on)."
Cons: "Not getting my luggage across the ditch, paying for movies as an extra, no meal."

Pros: "Will never book though BYOJet again."

Pros: "Booked these flights though Kayak. Landing from LAX at 0730 at Auckland international terminal and then departing at 0900 from the domestic terminal. This is not enough time, doesn’t allow for customs and immigration. It was a really stressful experience running between terminals with my luggage, as there was less than a 1 hour window after getting through customs and immigration, so the bag drop at international wouldn’t accept them. Got to departure gate 12 minutes before plane departure. You need more time to have a good experience !"
Cons: "Not enough time booked by kayak between an international arrival and domestic departure"

Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"

Pros: "I was feeling motion sick and several flight attendants went out of their way to help me feel better. I wish I knew their names as I would specifically mention them, but I really appreciate everything they did for me during that time."
Cons: "Allow passengers to choose if they want a vegetarian meal."

Pros: "Boarding best I've ever done"
Cons: "Food was airplane food why can't they do better"

Cons: "Missed the flight because of a very late connection. Air New Zealand and Virgin Australia kept handing me off to each other since it was booked as virgin Australia but on an air New Zealand flight. Neither wanted to help at first. Finally virgin Australia ticket agent took pity and helped me rebook for the next day. This was after I was told by air New Zealand that I had to call the booking number for virgin Australia. I’m traveling from the US and didn’t have a cell phone that worked in Australia... which I explained and asked how I could call the number without a phone. Was promptly told to go over to Virgin Australia ticket counter where I made the one remaining agent who was closing the desks help me. However the airport lost my luggage and could not find where it was. I ended up spending three hours in the airport and still no luggage with the baggage company saying they have no record of it anywhere. Very frustrating trip."

Pros: "The crew, food, entertainment made the flight comfortable"
Cons: "I felt I was gouged on my 2nd bag fee with an outrageous cost of $200.00 aud or $150.00US. It only weighed 20lbs. as well."

Cons: "Issue with baggage, i.e. no indication of what was included in the ticket and no way to pre-pay for luggage (at what I already considered an exorbitant rate of 60$ per piece) so ended up having to pay120$ each for 2 checked bags at the airport!"

Pros: "The flight attendants were friendly and seemed to enjoy their job. Appeared to be very accommodating for other passengers."
Cons: "No issues. Everything was great!"

Pros: "The boarding process was efficient and the seat was comfortable enough for coach class across the Pacific. It was a definite bonus not having someone in the middle seat. The food was quite good, and I appreciated the ability to get snacks throughout the flight. The crew was efficient, the IFE is very good, and the entire experience was very positive. I will continue to fly ANZ internationally as often as I can."
Cons: "Nothing."

Pros: "The friendliness of the crew."

Pros: "Crew"
Cons: "Unclear check in counter"

Pros: "Love the variety of movies etc available on every flight."

Pros: "I had read quite a bit of negatively but although I have had better service and more comfort it was better than I had herd it would be. The in seat entertainment system was better than any I had experienced."
Cons: "For the most part the crew was very nice. But the attendant we had lacked some professionalism and seemed very tired. We didn't always get what we asked for as well with no explanation why."

Pros: "Nothing in particular--it was a short flight. I did appreciate that the crew went ahead and turned on the entertainment system even though it was a short transit time (we were on a plane meant for trans-Pacific travel--only reason it was available in the first place)."
Cons: "No complaints here."

Cons: "Nobody believes in offering decent food anymore. Flying was so much better 25 yrs ago. Soon we will have to pay to use the toilet."

Pros: "Cool dimmers for window shade; flight attendant notice we did not have headphones and gave us some first class looking ones that really cancels out the noise. Although we had it in the pocket we did not choose to use at that time but she took it upon herself. Staff always friendly."

Pros: "Crew was excellent; good and friendly service. On time."
Cons: "15 minute walk from terminal to gate without any pre-warning. Food was mediocre."

Pros: "Very helpful check-in staff helped me arrange to sit with a friend on the trip."
Cons: "My first seat had a broken entertainment system but I was quickly moved to a new seat."

Pros: "amazingly pleasant crew, great food, efficient service, very comfortable."
Cons: "Nothing!"

Pros: "I love air new zealand. Watched dr strange and had yummy breakfast. Crew very friendly"
Cons: "All good"

Pros: "Crew was very nice"
Cons: "Seat back did not recline, free still water not available on touch screen ordering"

Pros: "Very attentive crew, layout, comfort"
Cons: "I enjoyed everything I wa"

Pros: "Great flight and most notable was kindness and attentiveness of flight attendabts."
Cons: "Everything was well done."

Cons: "Some of the crew were a bit pushy"

Pros: "The Air Canada flight to LA was fine. It was the second leg of the trip that wasn't all that good."
Cons: "The very long stop over in LA. The airport is not great."

Pros: "The food and service was great. The plane was clean and very nice."
Cons: "The infotainment system in my wife's seat 39J stopped working about half way through the flight."

Pros: "The crew was Ok, friendly but not overly friendly. Just professional."
Cons: "Its just a long flight and economy is just not comfortable to sleep in. Get business."

Pros: "Yes, yes"
Cons: "No"

Pros: "Crew"

Pros: "The flight delayed but the crew was really helping! Huge thank to the lady served in the economy class AS2239 on March 4th from Vancouver to Seattle. I was not able to catch the next flight without her helping."

Cons: "Lost WiFi once and had to start movie over"

Cons: "N/a"

Pros: "AK Airlines is a great airline. From timeliness, to service & quality of their planes, it was a great experience for me."

Pros: "Nice plane. Good crew."

Pros: "Comfortable seats"
Cons: "Delayed, may of been beyond the pilots control. Scrambled seating arrangements."

Pros: "The USB charging is awesome!"
Cons: "Lack of space"

Pros: "I liked nothing"
Cons: "I didn’t like everything"

Pros: "The flight attendant was friendly."

Cons: "Perfect"

Pros: "on time"
Cons: "cramped seating"

Pros: "The plane had far more leg room than typical airlines which was a pleasant surprise. It was newer than most, the flight attendants were polite and accommodating and the ride was smooth!"
Cons: "No complaints"

Pros: "The 737 is preferable to small A/C."

Pros: "Everything"
Cons: "N/A"

Pros: "Seats are ok."
Cons: "The flight schedule was delayed two times."

Cons: "We can't get boarding pass in Taipei. Hence, we have to go through Canadian immigration process to obtain boarding pass, then enter US immigration zone for US immigration process before get on board."

Pros: "Complimentary text messaging"
Cons: "cost of on-board wi-fi"

Pros: "Competent staff"
Cons: "Definitely a budget airline experience."

Pros: "It was good"
Cons: "Can’t really think of anything"

Pros: "All was well"

Pros: "Friendly service"
Cons: "Nothing"

Pros: "charging outlet"
Cons: "light delay. no service."

Cons: "I had booked my flight to take off at 2:30 PM, but when I checked into London Gatwick, my boarding pass given was 7:30 PM. Of course there's no Alaska desk so I couldn't ask anyone there. When I got to Vancouver, they said they weren't sure why I was bumped, but there were seats left on the plane. However, I had to go to the gate to change my flight because I had a checked bag. Got to the gate, and of course, it was sold out. And they told me they weren't sure if the 7:30 PM flight would be taking off. So I grabbed my bags, made my way via train/bus/hitchhiking across the American border where my dad picked me up. Never got a single reason why I was bumped in the first place."

Cons: "It's too cool to sleep."

Pros: "This was first Alaska airlines trip and I want to do more! I showed up at the Seattle airport and tried to use one of the many conveniently placed kiosks. I couldn't find my trip, BECAUSE I HAD BOOKED FOR THE WRONG DAY!. This could have been very stressful but an attendant near the (short) line asked me if needed help and immediately redirected me to the VIP line. There, I found another very short line, and smiling, enthusiastic staff. The young woman who helped me got my info, and walked away to get the problem solved with a supervisor. She returned a short time later, my boarding pass in hand, upgraded me to Premium seating and TSA pre check -- without me even asking! On the plane, I mostly slept, but when I woke up I found the attendant had left me my boxes snack which was a mix of nuts and dried fruit in a fancy package. The seats seemed more comfortable than they were in recent trips on United and Southwest. There were plugs everywhere for phone and device charging. There was free wifi(!!). And there were devices available for borrowing. There was even a website for free movie streaming. In a time when most other airlines have sour faced (need to retire!) attendants (Southwest an exception), and EVERYTHING is a la Carte pricing, it is so nice to fly with a company that tries to make passengers happy and comfortable. What a switch!! You"
Cons: "The only negative was when the lights were abruptly turned on around 4:45 am."

Cons: "We took off late and everyone on board who had a connecting flight missed it."

Pros: "had great leg space"
Cons: "the seats were so uncomfortable"

Pros: "USB charger at the seat was very convenient. There were free in flight movies, but you need to install the GoGo Entertainment app before you leave. Spacious overhead bins"
Cons: "No problems were encountered."

Pros: "No hassle"
Cons: "No entertainment. Would like screen and movies"

Pros: "very friendly"

Cons: "Passengers should be made to gate check all bags that roll or have them keep their 2nd carry-on under the seat in front of them."

Pros: "My snowboard didn't make the connecting flight, customer service had it delivered to my house the very next morning."

Pros: "Flight was quick with wonderful views of the San Juan islands"
Cons: "content with everything on this flight."

Pros: "Great customer service! The crew was super patient with me and a flight issue I had"
Cons: "I never like the drinks offered on a plane."

Pros: "Smooth flight and easy app to handle"
Cons: "Kiosks couldn't read any of my travel documents. Even thought I checked in and about my luggage 24 hours in advance I had to form the line and check in for help."

Pros: "Very friendly and on time"

Cons: "Entertainment app difficult to set up. Oversized bags late. Waited 1 hour."

Pros: "Bad attitude, no info, then annoyed when we asked them anything. All the passengers kept cool and calm. Staff was terrible."

Pros: "arrived earlier"

Pros: "Short flight"

Cons: "Gum in seat pocket."

Pros: "Clean, newer airplane with nice layout and pleasant interior. This was a red-eye flight, and the crew was considerate with the announcements and use of lighting, minimizing disturbances to the passengers. I have been on similar flights on other airlines, where the pilot felt the need to update the flight status every hour."
Cons: "Full flight, so there was little wiggle room."

Pros: "Everything best airlines I've ever flown."

Pros: "It's short flight it's ok. Not applicable on entertainment and food"

Pros: "Great food selection, service was excellent, power outlets in the seat back is awesome!"

Pros: "Very comfortable flight. Stress free. Courteous and friendly crew. Bags in 20 as promised."

Pros: "Boarding was good"
Cons: "Nothing"

Cons: "I don't particularly care for the cookies they hand out."

Pros: "Smooth onboarding. By rows. Love that! Very professional and kind staff, ground and air crew! Delta is terrific!"
Cons: "N/A"

Pros: "Safe travel"
Cons: "more masks"

Cons: "Great crew!"

Pros: "Good experience"
Cons: "Better snacks"

Pros: "Free entertainment"

Cons: "I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans."

Pros: "The crew was great and the seat was good"
Cons: "Our flight was 3 hours delayed"

Cons: "Good"

Pros: "Great Service and flight was without problems or delays. Arrived on time ."

Pros: "The plane and entertainment system was good. The cabin crew was a little slow. But all in all it was a good flight."

Pros: "Early arrival. On time departure. Good selection of movies"

Pros: "Smooth and comfortable flight."

Pros: "Cabin crew super helpful & friendly. The food was great - all snacks & meals were well prepared and had great flavor, I’m not saying it’s a 5 star restaurant, but I was wasn’t expecting the quality we received. Great job! Impressed by Delta service."
Cons: "Traveling is always a challenge - abundance of patience required! We traveled from Dallas, Atlanta, Amsterdam, to Rome & back. Every country had a little different process for boarding and getting around - most had friendly staff, on point, helping clueless, stressed, & frustrated travelers. I was really disappointed in Atlanta, not a very welcoming or helpful spirit for visitors to US - not all (80% were awesome), mainly those trying to greet and direct through customs. Most hate the arrogant America anyway, don’t make it worse - put your best people on the front lines to help with international relations & show why the US is the best. Put those that don’t want to be here loading bags out back! Sorry for the lecture, but this is any business!"

Cons: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"

Pros: "Take off on time, arrived early, pleasant flight attendant"
Cons: "Had to sit on tarmac after arriving early"

Cons: "Not much- pretty great flight"

Pros: "delayed flight by Skywest or West jet - Delta subsidiary / affiliate. it’s the 2nd flight in a row that’s delayed. but much better than American Airlines."
Cons: "Flight delays. At least flight was not cancelled. Boarding staff & flight crew were awesome and entertainment was superb."

Cons: "Delay was over an hour"

Pros: "Roomier than a lot of airplanes."
Cons: "Bumpy ride. Nobody's fault."

Pros: "It's a fast flight and boarding was quick."
Cons: "The terminal at LGA airlines is terrible."

Cons: "Customs never to hire more agents to work in the early mornings."

Cons: "Not much to read"

Pros: "Seats were spacious"
Cons: "No entertainment, snacks were bad and plane was old."

Pros: "20 minutes ahead of schedule"

Pros: "Everything was great"

Pros: "Not applied"
Cons: "Not applied"

Pros: "Over all everything specially we got in earlier than expected"

Cons: "Customer service"

Pros: "Crew member Lori was exceptional. Great detail to safety and customer service!"

Pros: "My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime."

Pros: "On time with no drama"

Pros: "I got upgraded to comfort + which was great. quick flight, was even early"

Pros: "Fligth were on time"
Cons: "My flight from Montreal to Atlanta was 2:30 min Left at 6:10 arrive at 8:30 roughly Tried twice to get to my connection earlier and get 9:30 instead of 12:09 fligth to Daytona Delta was not flexible to allow me to book saying i did not have 55 min in between fligth which i had than lear n it will cost $75.00 to change the fligth - What? Very disappointed of Delta - lost 3 hrs at the airport today"

Pros: "Same as above."

Pros: "Couldn’t find a thing."
Cons: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"

Cons: "Turbulence"

Pros: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Cons: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."

Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"

Pros: "-forgot to charge me for wine"
Cons: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"

Cons: "Plane kinda of old. Just cookies and coffee"

Pros: "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
Cons: "No complaints!"

Pros: "on time meet all my expectations"
Cons: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gauging"

Pros: "Departing on time and clean"
Cons: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"

Cons: "Late"

Pros: "Very courteous staff. Legeoom not too bad."
Cons: "Delay."

Pros: "Delta provided a superior experience!"

Pros: "Easy loading and unloading the plane. Friendly staff"

Pros: "Nothing at all"

Cons: "lack of carry on luggage space. very tight. gate agents did not care about the customers. I had to stick my bag under the seat and only half would fit so my feet did not fit with my bag. it was a back pack. I do not prefer checking luggage since I've had so many bad experiences."

Pros: "On time, boarding very fast and crew very friendly"
Cons: "My son's seat was filthy with red stains of some liquid on the tray and window"

Pros: "Quick and convenient"
Cons: "Comfort and food was lacking"

Cons: "I wasn’t able to choose a seat"

Pros: "Smooth process, nice plane, amicable staff"

Pros: "Yes"
Cons: "Did not serve food."

Pros: "All good."

Pros: "Gavin at check in was so great!! Amazing and professional!! Great clear concise announcements!"

Pros: "Service was very good."
Cons: "Nothing."

Cons: "I wish there were more food options"

Cons: "Lavatory was too small"

Cons: "Food options are terrible especially when you pay for them. Better quality needed"

Pros: "price efficiency"
Cons: "gate change last minute"

Pros: "Mate"
Cons: "Late"

Cons: "Way too cramped. Only 1 washroom."

Cons: "Because of the discounted fare I was placed in rear seating at the very back of the plane and to change seats was to cost me $14"

Cons: "No information"

Pros: "On time, free coffee, free pretzels"
Cons: "Going home."

Cons: "Booked our seats 24 hours in advance and could not get seats together. Airline expects us to pay extra for reasonable expectations as that"

Pros: "The crew were very amiable and one member in particular was quite funny during the seat belt demonstration. First one I've paid attention to the entire time."
Cons: "Plane was freezing cold and seats were quite uncomfortable."

Pros: "Talia is an excellent stewardess—She takes good care of people"

Pros: "Haven't taken it yet"
Cons: "Well I'm not on the plane yet cause you left.me stuck in Vancouver"

Pros: "The low cost"
Cons: "That which comes with low cost, you get what you pay for"

Cons: "Woman in seat beside should have taken 2 seats"

Pros: "New plane was nice."
Cons: "Snacks offered"

Cons: "Delay"

Pros: "Comfortable seats"
Cons: "Late departure"

Pros: "Some of the people who helped with wheelchair assistance for my dad were kind."
Cons: "1. I previously asked for wheelchair assistance for my father and when we dropped off our bags the agent said she would get someone and told us to sit in the waiting area. After five minutes no one came so I went to the assistance desk and they said they hadn't been informed so they sent someone right away. If I hadn't been there to ask, I don't know how long my mom and dad would have sat there. 2. The man who wheeled my dad to the gate was very nice and he said he arranged for all of us to sit together, which was nice because I wasn't able to sit with my parents since we weren't able to choose the same row when we booked. When we boarded, we found out that the seats hadn't been changed, and the person who previously booked the seat beside my parents refused to move so I sat in the row beside them. These problems were minor but they highlighted a lack of communication between staff and the attendant dealing with us wasn't the most friendly either. I used to fly westjet in the early days when I still lived in Canada and I've noticed that the level of service has gone down. Thank you for allowing me the opportunity and space to comment. Asunción Perez"

Pros: "I just love WestJet"

Cons: "Transferring between distant terminals in LAX was a pain. I'm glad that I had a long layover between flights to make the journey that required leaving and re-entering security."

Pros: "Not cold, not noisy aircraft"

Pros: "Landed 10 minutes early. Good landing in tough conditions"

Cons: "To the best of my knowledge I paid for a window seat on my trip to Montreal. It was the only option I elected to pay for, yet, I found myself in the middle seat. A personal life lesson we’ll learned and an experience to be remembered & considered, under advisement, on any future bookings."

Cons: "Small!!!"

Pros: "The people that work for WestJet are exceptional! I find everyone there is knowledge, helpful and happy. The last one is why I fly with WestJet. Its a real treat to be so well taken care of."

Pros: "I upgraded and that was definitely worth it."
Cons: "I don't like 2.5 hour flights in general. Just long enough to be annoying. But that has nothing to do with you and your airline."

Cons: "Not one complaint"

Pros: "The Pilot explained his Procedures thoroughly."
Cons: "Same as above."

Cons: "Being late into LA"

Cons: "Got there 2 minutes after check in closed and wouldn't let us fly"

Cons: "My luggage did not make it."

Pros: "Smooth, friendly and cost effective."

Cons: "No entertain system"

Cons: "West Jet personnel did not give any information about the customs process for connecting flights that I would face in Vancouver or the requirement to go through another security check between West Jet flights. I was told that I should simply go to the next gate to board the plane for Los Angeles -- and that I would do customs in the USA - so the info person sent me to retrieve my luggage (wrong info) and I ended with a 45 minutes anxious trek through the Vancouver airport! Once I found my gate, the West Jet personnel could not have been more kind."

Cons: "It was a little warm and stuffy while loading."

Pros: "Nice Staff. Easy process."

Cons: "cabin was too hot"

Pros: "Drinks and snacks several times! Lots of movies!"

Pros: "Comfy legroom (for someone who is 6'5") and comfortable seat."
Cons: "Late take off, late arrival at gate, late baggage delivery."

Cons: "Smaller seating area on this plane"

Pros: "Staff were very good"
Cons: "No frills flight, their booking and computer systems are not good."

Pros: "West jet is a clean and well run company"

Pros: "At 6’9” tall, it was decent"
Cons: "Not on the flight"

Cons: "No beverages were available to even purchase!"

Pros: "Great"

Cons: "No alcohol was available"

Pros: "Very friendly"
Cons: "Everything was perfect"

Pros: "Not a lot"
Cons: "Email flat attend it was very rude to a handicapped gentleman."

Pros: "The crew was amazing, and the duration of flight time was reasonable"
Cons: "Comfort of the seat, space between seats"

Cons: "Amazing!"

Pros: "Nothing."
Cons: "Everything"

Pros: "Everything"
Cons: "Nothing"

Pros: "It was on time,!!!"

Cons: "Too hot!"

Cons: "Food quality"

Cons: "Delays"

Pros: "No amazing crew, just average. The should airline should have follow through on a specific request, but the airline's computer wipes out such things."
Cons: "Airlines should listen to the requests of the passengers."

Pros: "Everything was good!"

Pros: "Nothing."
Cons: "Everything."

Cons: "Offered entertainment"

Cons: "The booking process. Went through a third party (ka$@k) and at the last minute was transferred to a cheap aggregator I had never heard of. Needless to say customer service was a joke. Plain fraud."

Pros: "Everything was great and we arrived ahead of schedule."

Cons: "It was way too hot in the aircraft"

Cons: "The wifi signup process not seemless with Android."

Cons: "Thank you"

Cons: "Nothing!!"

Cons: "Flight delayed by 2 hours due mechanical issue Missed connecting flight Waited in line for 2 hours for a hotel comp. had to pay 20$ to get to hotel because there was no shuttle Still stuck in Dallas. Never made it to Sam fran. Extremely disappointed I expect compensation"

Pros: "Smooth"

Cons: "Flight arrived over 40 min late and despite my connecting flight still being connected to the gate I was told I couldn’t board. There were 5 people trying to connect to the same flight so it’s pretty rediculous that we were told to rebook when the plane didn’t leave the gate for 15 more minutes. This was the call of the airline and it was handled poorly. The rebooking agent was also extremely rude and seemed totally self absorbed. This was my worst flying experience out of approximately 50 flights this year. Never again American."

Pros: "Arriving in SFO for Christmas"

Pros: "Arrived ahead of schedule"
Cons: "Was seated with 2 screaming and kicking babies behind me"

Pros: "Orderly boarding and on time."
Cons: "Nothing, all was great."

Pros: "All good"

Cons: "Even though we pay exorbinant prices: The poorest selection of non-meat vegetarian food."

Pros: "Good entertainment. Gate agents friendly and efficient"

Pros: "Being prompt"
Cons: "Ran out of food I liked."

Cons: "Overbooking and worrying I would miss my trip"

Cons: "See above"

Pros: "Service top notch"

Cons: "Too cold"

Pros: "Not exceptional"
Cons: "Not much room for moving around but really fast"

Pros: "Everything was fine"
Cons: "The trip was good"

Pros: "The flights were on time and the staff was very friendly."

Pros: "The check in woman was rode and could barely soak english"

Cons: "Need to change up the videos accessable by WiFi."

Cons: "Staff seemed tired with some minor conflicts between them at Toronto gate"

Pros: "It didn't take long for anything."

Cons: "The information of code share was not clear..so I was expected to fly with JAL..."

Pros: "Everything lined up perfectly"

Pros: "clean and newer airplane"

Cons: "The fact the flight was delayed for 5 hours due to weather."

Pros: "It was all good.it was"