Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0
Pros: friendly
Cons: expectations were met
review from
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7.2
Pros: THe staff was friendly but the wait to pick up the car was long. Two attendants who only waited on one person each in 15 minutes. Another woman cam from the back and started getting people moving after 25 minutes. She could take two renters at a time and thankfully got things moving.
Cons: The first car we got in smelled of smoke. Gag! That smell is disgusting to a person who does not smoke. The next car was better.
review from
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10.0
Pros: Staff was extremely helpful
Cons: Use of bank card in order to rent would have been a nice option
review from
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6.0
Pros: fine
Cons: We were quoted a Rav4 and there were not even any at Alamo. Why is that even an option? I feel lied to!
review from
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9.6
Cons: I am not a frequent traveler and was traveling with 3 of my children. I checked in at the Alamo desk to get my rental car and said to the young gal working the desk. , “Hello and how are you ?” The response was completely flat, with very little energy, as if I was the most annoying customer.
review from
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10.0
Pros: Everything went well.
Cons: I enjoyed my rental- I really didn't have anything to complain about.
review from
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10.0
Pros: Staff helpful, pick up and drop off we’re quick and painless.
review from
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10.0
Pros: The staff was very helpful picking up and dropping off! I had an issue because I brought the car back to the wrong return garage. I couldn’t leave back out and the manager Jillian came out right away to help to make sure I made my flight. I will def use this Alamo again!
Cons: Nothing. The service was great.
review from
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8.8
Pros: Pickup and Dropoff were super fast
Cons: Interior was a little dirty.
review from
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10.0
Pros: Staff was friendly, the experience was fast when getting the car and dropping it off
review from
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10.0
Pros: Everyone was super nice and friendly. Renting and dropping off was an easy process.
review from
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6.4
Pros: Everything except hidden fee at drop off was routine and fine.
Cons: Customers should be aware there will be an additional fee tacked on at drop off for the shuttle back to terminal. There is no way around this charge and to not include it in total cost up front is deceptive.
review from
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10.0
Pros: Staff was extremely helpful
Cons: Use of bank card in order to rent would have been a nice option
review from
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9.6
Cons: I am not a frequent traveler and was traveling with 3 of my children. I checked in at the Alamo desk to get my rental car and said to the young gal working the desk. , “Hello and how are you ?” The response was completely flat, with very little energy, as if I was the most annoying customer.
review from
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10.0
Pros: Everything went well.
Cons: I enjoyed my rental- I really didn't have anything to complain about.
review from
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10.0
Pros: Staff helpful, pick up and drop off we’re quick and painless.
review from
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10.0
Pros: The staff was very helpful picking up and dropping off! I had an issue because I brought the car back to the wrong return garage. I couldn’t leave back out and the manager Jillian came out right away to help to make sure I made my flight. I will def use this Alamo again!
Cons: Nothing. The service was great.
review from
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8.8
Pros: Pickup and Dropoff were super fast
Cons: Interior was a little dirty.
review from
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10.0
Pros: Staff was friendly, the experience was fast when getting the car and dropping it off
review from
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10.0
Pros: Everyone was super nice and friendly. Renting and dropping off was an easy process.
review from
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8.0
Pros: friendly
Cons: expectations were met
review from
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7.2
Pros: THe staff was friendly but the wait to pick up the car was long. Two attendants who only waited on one person each in 15 minutes. Another woman cam from the back and started getting people moving after 25 minutes. She could take two renters at a time and thankfully got things moving.
Cons: The first car we got in smelled of smoke. Gag! That smell is disgusting to a person who does not smoke. The next car was better.
review from
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6.0
Pros: fine
Cons: We were quoted a Rav4 and there were not even any at Alamo. Why is that even an option? I feel lied to!
review from
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6.4
Pros: Everything except hidden fee at drop off was routine and fine.
Cons: Customers should be aware there will be an additional fee tacked on at drop off for the shuttle back to terminal. There is no way around this charge and to not include it in total cost up front is deceptive.
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