Dallas car rentals
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Dallas, TX, United States
Dallas car rental Information
| Pick-up location | Dallas |
|---|---|
| Rental locations | 75 |
| Airport locations | 44 |
Dallas car rental reviews and directory
From C$ 57/day
Rated #1
Alamo
Best rated
8.1 Excellent (135 reviews)
2 locations in Dallas
╳
Alamo reviews
Car rental locations
Alamo
Locations in Dallas
2424 E 38th Street
+1 833 635 0437
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
7366 Cedar Springs Rd
+1 833 635 0435
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
- 8.0
- 8.3
- 8.4
- 7.8
- 7.8
Recent reviews
4.0 Okay
8 Aug. 2016
Pros: People were fine
Cons: Check in line was out the door. Only two people checking in for national and Alamo even though so many of us had rented from Alamo. Lots of repeat information had to be given, which is ridiculous. My license is on file with you guys. And I've already given the credit card to reserve the car. Why do I have to go through this ridiculous process every time?!?
4.4 Okay
24 Aug. 2017
Issue with pickup - cost me time, money and inconvenience.
Cons: When I had booked the vehicle I had a choice of taking -
(1) Pick up and drop off from DFW
OR
(2) Pick up from Dallas Love field airport and drop off at DFW.
Since (2) was being offered at a better price, I called in to see what the mode of transportation from DFW to Dallas Love Field would be and what it would cost. I was told by your rep that there were shuttles running between the two airports and the cost to me would free (complementary).
With this information, I booked (2). When I reached your DFW pick up point and inquired about the complementary shuttle, I was today that I had to book a cab to Dallas Love Field airport at my cost to go to the Dallas Love field to pick up point.
Your DFW desk called in a cab for me which cost be USD 80 for this trip.
I found out later that this amount was more than what is typical charged for this journey.
I wish I was told the truth by your customer service rep. In which case I would have taken option (1) and saved myself both time,money and convenience.
I would also appreciate it if you can reimburse this USD 80 amount to me.
Regards
Dr. Anant Mahale
anant@intouchrewards.com
9.2 Excellent
30 Jan. 2020
Pros: Great staff, easy pickup
Cons: A lower price
2.0 Mediocre
26 Oct. 2015
Georgette
Pros: The person who ended up finding car for us was fantastic
Cons: We checked in and the lady told us a car was coming. We waited for roughly 25-30 minutes and found out she took off without making sure we received our car. Her name was Gerogette. Luckily some one was there that helped us and made sure we got what we needed.
10.0 Excellent
25 Nov. 2015
Pros: the customer service was amazing!!!! the gal who checked us in did a great job of being understanding and working with our mistakes
10.0 Excellent
9 Dec. 2015
Pros: From start to finish - best rental car experience I've ever had. EVER!!
Cons: No negatives.
7.6 Good
12 Dec. 2015
Pros: Vehicle was nice
Cons: Slow automated kiosk and they kept telling us to use it even though someone was ready at the counter. Also upon return got charged for 1 gallon refill amount even though I had just refilled . Had to manually deduct it.
10.0 Excellent
22 Dec. 2015
Excellent service!
Pros: Car pickup at DAL was very easy, with not too long of a wait for the rental car shuttle. I was impressed with how integrated the rental through Kayak went with Alamo - I almost expected some confusion once at the rental facility. Car return was very easy, although the signage at the airport was a little lacking.
4.0 Okay
25 Dec. 2015
Not as advertised.
Pros: Car was clean and ran well with no problems other than an unknown rattling in the back of the vehicle whenever we hit a bump. Check out was fast.
Cons: We had made a reservation to pick up in one city and drop off in another. While Kayak implies that this is an hour by hour rental, we were charged for the full day on the day of our return. Alamo was not helpful in also starting the clock on our rental a half hour before we had left the lot.
Additonally, when we went to pick up the car, there was literally one option to choose from. When I say one option, I mean one vehicle and one vehicle only.
We may go out of our way to try a competitor next time.
10.0 Excellent
4 Jan. 2016
Pros: Everything was great from checkin to checkout, even though we needed to drive back from DFW to Denver in the same day. It took 19 1/2 hrs thru texas, Oklahoma, Kansas, and Colorado. It was the day of the tornado on the Saturday after Christmas.
From C$ 42/day
Rated #2
Enterprise
6.7 Good (182 reviews)
16 locations in Dallas
╳
Enterprise reviews
Car rental locations
Enterprise
Locations in Dallas
10841 Estate Lane
+1 214 221 1986
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
11411 E Northwest Hwy
+1 214 328 9126
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 09:00 - 16:00 |
11633 Harry Hines Blvd
+1 972 241 7210
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 00:00 - 00:00 |
13239 Montfort Dr
+1 972 404 0133
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
13561 Goldmark Dr
+1 972 479 9518
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
1920 Elm St
+1 214 939 2192
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 09:00 - 16:00 |
2424 E 38th Street
+1 833 635 0439
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
2820 Oaklawn Avenue
+1 214 522 0395
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
3001 Knox St
+1 214 219 3455
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 00:00 |
3133 Inwood Rd.
+1 214 351 0394
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 14:00 |
| Sunday | 09:00 - 14:00 |
3208 Beltline Rd #220
+1 972 239 5751
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
3939 S Polk St # 102
+1 214 371 4635
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
4120b W Camp Wisdom Rd
+1 972 780 0927
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
6515 E Northwest Hwy
+1 214 373 3671
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 09:00 - 16:00 |
7366 Cedar Springs Rd
+1 833 635 0436
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
9850 N. Central Exp. Suite 110
+1 214 373 3671
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 16:00 |
| Sunday | 09:00 - 16:00 |
- 6.7
- 6.8
- 7.0
- 6.7
- 6.4
Recent reviews
2.0 Mediocre
22 Aug. 2016
"Not Our Problem"
Pros: There was nothing to like. Kayak representatives failed to be helpful/resourceful in supporting me to resolve the issue of no rental available at Enterprise Rental, after the flight I booked on Kayak was delayed and therefore no car was available at the airport, when I arrived. The representatives had a "not our problem" response to my concerns regarding the debicle. I ended up spending triple the amount the rental to retrieve my sick mother and get her back to Dallas international to go back to Los Angeles. No Bueno Kayak.
Cons: Customer Service poor
No Car Available when I arrived
No networking between Kayak other Entity for Customer Satisfaction or troubleshooting issues.
10.0 Excellent
30 Aug. 2016
Pros: Appointment set up was easy and pick up service was excellent. I was able to drop off the rental at my nearest Enterprise giving me additional flexibility. .
6.8 Good
14 Sep. 2016
Pros: My experience with the staff was fantastic. I love the fact that the staff was extremely friendly and accommodating to the best of their abilities. Going the extra mile to assist us with the issue for which we encountered great service their rendered for my family and I. A staff afford me the used of his personal cellular phone.
Cons: I love the fact that all of the staff tried very hard to accommodate my family and I. We ended with Alamo which is the same company great service and different policy I respect all policy however when you have guest visiting from another country management should be empowered to except cash, if it is the only method of payment. The reservation that we had with Enterprise was not at the air port, when we arrived they were closed. we did not check our booking therefore we could only be accommodated for one night if we cancel are reservation. We had a long drive of two hours drive to Wichita Falls that night so we had to cancel just to get a car that night. which cost us in the end more than sixteen hundred dollars verses eight hundred and eleven dollars twenty four cents which was the cost of the reservation.
10.0 Excellent
25 Sep. 2016
Awesome!
Pros: I got a rental in Dallas since it was cheaper to fly to DFW and drive the 3 hours to my boyfriend instead of flying to him. I originally had a small economy car (Kia or similar) but once I got there Erica asked if I would mind a free upgrade. I ended up with a Jeep, and she also waived my gas fee since I had to get a suv. The jeep was great and Erica was great, drop off was easy! Great experience I'll definitely be using Enterprise again!
10.0 Excellent
17 Oct. 2016
Quick weekend trip
Pros: Convenience, friendliness of the staff
10.0 Excellent
24 Oct. 2016
Pros: convenience and customer service
5.2 Okay
7 Nov. 2016
location
Pros: They were friendly and the car was clean.
Cons: It would have been nice to know that the pick-up location for the car was 20 miles away and there was no ground transportation other than a $45 tax ride to get there. The NW Highway address meant nothing since that highway borders the airport. I'll know better next time. Other companies at the airport were slightly more if I'd know what I know now, would have chosen them.
2.0 Mediocre
29 Nov. 2016
Pros: Nothing
Cons: I ordered a car online and was not available in 3 locations.
because i needed economy car for a week just to go to work, staff behaivour very rude, no attention to costumer, it seemed like they were not there to rent cars. Never again enterprise.
10.0 Excellent
13 Dec. 2016
Perfect Service!!
Pros: Everything was ready to go as soon as I got to enterprise.
6.0 Good
3 Jan. 2017
Pros: The car seats were very nasty didn't have a replacement
From C$ 42/day
Rated #3
Dollar
Most popular
6.1 Good (108 reviews)
2 locations in Dallas
╳
Dollar reviews
Car rental locations
Dollar
Locations in Dallas
2424 E 38th Street
+1 866 434 2226
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
3398 Tom Branniff Drive
+1 866 434 2226
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 10:00 - 20:00 |
- 5.8
- 6.7
- 6.4
- 5.6
- 5.9
Recent reviews
2.0 Mediocre
14 Aug. 2017
Could not get the rental
Cons: Try wouldn't rent to me after I already booked the truck a week in advance and was standing there at the counter. Said I couldn't rent with a visa debit only credit card . My credit card was declined for the outrageous $350 hold for deposits. I had to walk to enterprise at the love field air port to get a rental .
4.0 Okay
19 Oct. 2015
price was different than what was quoted online
Cons: paid $180 for the car - you had quoted much less (under $100)
10.0 Excellent
21 Oct. 2015
Pros: The lady that assisted me in Dallas was very compassionate.
3.6 Mediocre
27 Oct. 2015
Facilities location and toll rage pricing
Pros: Car was clean and in great shaoe
Cons: Horrible facility and location
Bad signage. Third world location. Hard to find/run-down/in a trailer/not-convenient.
It was raining- everything was outside the poor guy had one tiny umbrella and I was soaked.
only airport locations
Toll tag not included in daily fare. Your only choice was to buy the daily toll tag flat rate,otherwise they charge you the toll and an additional $15 for every toll camera you pass. rented last month from enterprise and they just charge you the toll for every toll station you pass no additional fee
3.6 Mediocre
8 Nov. 2015
All the things not divulged over the Internet
Pros: The staff was courteous
Cons: Everything else, especially the extra 130 dollars in extra fees.
2.0 Mediocre
9 Nov. 2015
Cons: The reservation was not correct. Dollar did not have any cars. I was told my reservation was push to Dallas Love airport. I had no way to get there and even if I could it was too late since it was already 11:30 and night and the Dallas Love location close at midnight. The Dallas Fort Worth location did nothing to resolve this problem. It only by luck that I was able to find a ride that was going to the same location I was going
4.0 Okay
16 Nov. 2015
Cons: I reserved a generic car that was guaranteed to be standard or larger. I was given a compact and the option to upgrade if I wanted to. Agent tried to sell me services that I did not want.
3.2 Mediocre
6 Jan. 2016
Total Mess
Pros: Car was great on gas.
Cons: Service was terrible. It started with me booking the rental at the wrong airport. And I acknowledge this was my fault. The person at the counter said she would call me a taxis to get me to the correct Dollar site. I asked how much and she said $50. Well, she got me a car service that charged me $75. There was only one car to choose from. And the person booking me didnt want to redo the booking when I stated that only my husband would drive and the booking was under my name. The charge for the toll tag is ridiculous. The driver side door creaked every time we opened the door.
8.0 Excellent
1 Jul. 2016
Fly, you fools.
Pros: Decent car. Customer service wasn't bad, although no single employee could handle questions or conversations beyond the standard "script." If there is a fee or a policy you want to know more about, yours is not to reason why.
Cons: A car rental should not be similarly priced to a plane ticket. After insurance and taxes, it would have been only ten dollars more for me to have just taken a flight.
8.0 Excellent
4 Jul. 2016
One way last minute
Pros: Lower last minute one way rate that was 1/3 of cost. Quick efficient service at location despite holiday weekend crowd.
Cons: Pick up was not in terminal (Love F ield)
From C$ 55/day
Rated #4
Hertz
5.7 Okay (151 reviews)
8 locations in Dallas
╳
Hertz reviews
Car rental locations
Hertz
Locations in Dallas
11300 E Northwest Hwy
+1 214 553 1390
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
1200 Ross Ave.
+1 214 979 9494
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
2424 East 38th Street
+1 972 453 4600
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
2909 Forest Lane # 500
+1 972 243 7818
| Monday | 08:00 - 16:00 |
| Tuesday | 08:00 - 16:00 |
| Wednesday | 08:00 - 16:00 |
| Thursday | 08:00 - 16:00 |
| Friday | 08:00 - 16:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
3326 W Mockingbird Ln
+1 214 358 8950
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 12:00 |
| Sunday |
3520 S. Marvin D. Love Frwy
+1 214 375 1877
| Monday | 08:00 - 13:00 14:00 - 17:00 |
| Tuesday | 08:00 - 13:00 14:00 - 17:00 |
| Wednesday | 08:00 - 13:00 14:00 - 17:00 |
| Thursday | 08:00 - 13:00 14:00 - 17:00 |
| Friday | 08:00 - 13:00 14:00 - 17:00 |
| Saturday | |
| Sunday |
7212 Cedar Springs
+1 214 350 7071
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 10:00 - 20:00 |
8640 E. R. L. Thorton Freeway
+1 214 324 4839
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | |
| Sunday |
- 5.4
- 6.1
- 6.1
- 5.1
- 5.8
Recent reviews
2.0 Mediocre
16 Nov. 2016
NO AVAILABLE CARS
Cons: I got a phone call 30 min prior to my pickup time on Sunday afternoon saying they had no more cars. They said the airport would honor my $69 reservation, but they did not. They tried to charge me $250 for a 2 day rental. Completely inappropriate, unprofessional and unacceptable.
2.0 Mediocre
28 Apr. 2017
Cons: I cancelled the reservation before I arrived there- I was looking for a reservation for Dallas Love field and this appeared to me to be that reservation- I searched your site, Dallas, Love field- and this came up- I don;t have the details. I had my doubts that Ross Avenue in Dallas, was in fact your airport rental address- or the place that maybe a shuttle would drive me to- and I called Hertz. I was right- it is totally the wrong place- I'd need a cab to go downtown to get this car at the address you sold me- purely a bad and misrepresented recommendation and not clear from your site. Luckily I changed it easily and the person at Hertz said it was all wrong for Love Field- please make it clearer on your site, however you can do that. I doubt I will use Kayak again- all these middleman sites- yours, Trivago, Expedia- you do not communicate clearly.
2.0 Mediocre
1 Aug. 2016
Screwed by Kayak - and Hertz - again
Cons: Despite entering the airport code as a pickup point for the car, the reservation was made for a downtown city location 30 miles from the airport. Suspicious that the confirmation had an address on it without the word "airport," I'd called Hertz after making the reservation, and Hertz CONFIRMED that the pickup location was the airport.
The day before my trip, feeling unsure, I called Hertz again to confirm and was told the pickup point was downtown, that it was my error for making the reservation at the wrong location, that my price/reservation would not be honored at the airport location, and anyway there weren't any cars available. The agent on the phone seemed to be working from a call center and was obviously not familiar with American cities, travel problems, or general practices. She would not transfer me to a manager to talk to.
Obviously, Kayak has no dog in this hunt, since once the reservation is made, they sign off and check out. Thanks, Kayak, you were NO HELP AT ALL.
In the end, I had to make a last minute rental with another agency, which cost me $100 more than the original deal, and than I had planned to spend.
A really terrible experience all around. I've had two experiences with Kayak and both were as negative as this, so buh-bye Kayak! Your no-customer-service ability SUCKS.
7.6 Good
1 Nov. 2016
Great Value, but they can work on customer service
Pros: The price of the car was extremely reasonable.
Cons: When arriving for the car we had to wait over an hour. When dropping it off the customer service agent was not very personable.
4.0 Okay
10 Mar. 2017
Not what I expected from Hertz
Pros: Dents in car, all over. Inside windows not clean. Rear quarter panel started flapping in wind on interstate, necessitating a stop and purchase of tape to do temporary fix. "Maintenance Required" warning light came on when I was miles from nowhere. When I called to get extension of time to return the car I could not understand th person on the phone. Nowhere on paperwork was address shown for return, just Dallas DTN. I was relieved to find it ant turn it in.
2.0 Mediocre
18 Mar. 2017
Cons: When we walked a mile and a half to get the car, there wasn't a car at Hertz even though we had a confirmation done on line. So it never happened, thus, the poor rating.
4.0 Okay
1 Apr. 2017
Lack of support
Pros: I rented the car unknowingly for downtown because the DFW airport rental location is offsite and the address on didn't help. Hertz was not supportive of the move to the airport location. Following that I had two rental car options. One car who obviously had strapping tape used on the back door and one that smelled of old French fries. I went with the fries knowing if something was previously wrong with the other car's door I would be blamed and charge. It will be a long time until I rent from Hertz again.
2.0 Mediocre
9 Apr. 2017
Cons: I rented it in a hurry and didn't realize it was. Downtown Dallas over 20 miles from the airport.
Our plane arrived late and the office was closed.
Hertz offered to change it for us for $400 additional.
Never again.
2.0 Mediocre
30 Apr. 2017
Cons: They didn't have a car at the airport for me so I had to book a new rental and pay much more
2.0 Mediocre
14 May 2017
Cons: Had trouble with the rental and had to call customer service. On hold for 20 minutes then they hung up. Happened 4 times. Never got out issue resolved. Do not use this company.
From C$ 53/day
Rated #5
Payless
5.3 Okay (261 reviews)
2 locations in Dallas
╳
Payless reviews
Car rental locations
Payless
Locations in Dallas
2424 East 38th Street
+1 972 456 7939
| Monday | 06:30 - 22:00 |
| Tuesday | 06:30 - 22:00 |
| Wednesday | 06:30 - 22:00 |
| Thursday | 06:30 - 22:00 |
| Friday | 06:30 - 22:00 |
| Saturday | 06:30 - 22:00 |
| Sunday | 06:30 - 22:00 |
7020 Cedar Springs Road
+1 972 505 2880
| Monday | 07:00 - 22:30 |
| Tuesday | 07:00 - 22:30 |
| Wednesday | 07:00 - 22:30 |
| Thursday | 07:00 - 22:30 |
| Friday | 07:00 - 22:30 |
| Saturday | 07:00 - 21:30 |
| Sunday | 07:00 - 21:30 |
- 5.0
- 5.6
- 5.6
- 4.8
- 5.4
Recent reviews
4.0 Okay
4 Nov. 2015
Pros: Nothing
Cons: Waiting 45 minutes curbside watching all other rental car companies shuttles pass by dozens of times. Waiting in line to get car for hour plus. No one to return car to. I am a business traveler and have never in all my travels experiernced such short comings of a rental car company.
5.6 Okay
13 Jan. 2016
the charges was not accurate
Pros: the car was okay,
the price was okay
Cons: but i had a reservation for a full size and i did not get many options for selection,
I was charged for a day extra and the recoding for car out and In was not correct.
6.0 Good
10 Feb. 2016
Meh...
Pros: We didn't have as bad of an experience as the other reviews made us think we would.
Cons: Location was off airport, the shuttle drivers took a long time and didn't seem to be at all interested in getting us to / from the airport, and they charged a fee above and beyond what Kayak quoted (which included all taxes and fees).
2.0 Mediocre
14 Nov. 2016
Not enough information on website
Pros: they are nice and friendly
Cons: they didn't know there job I went up there first they said i needed my pay stub and proof of full coverage insurance to use a debit card because i'm 23 so i did then i went back up there they said i couldn't because i was under the age of 25 so my dad was going to use a rental for the day while i used his card turns out he had to do the same thing but they never said anything about running a credit check which my father doesn't have the best of credit so they denied him even after we had to go put money on his main back account for the unknown 200$ deposit. they never knew any of this information they never told us this we wasted 3 hours going back and forth to places to meet the requirements not knowing what was going to happen. we wasted a bunch of time because they weren't very informative they just ran ever thing and said oops you need this oops you need that not once did they say anything about a credit check nor did they know that because i was under 25 i have to use a credit card. if they would have known there job we wouldn't have wasted so much time.
5.2 Okay
1 May 2017
Pros: Rate
Cons: Car was not cleaned properly, The tank was missing1/5 of the gas on pick up. Hyundai Accent is terrible, I was having trouble trying to keep it on the road.
2.0 Mediocre
6 Nov. 2017
No car available!
Pros: The line was short...
Cons: My flight was on time. I arrived to the car rental place on time. When I went to get my car, I was told that they did not have any cars, even though I made a reservation. The clerk told me that I could wait a while and see if a car came back, which I did. After almost an hour, still no cars. Now I was forced to find another place with cars so that I could get on to my conference. Renting a car from a car rental window, last minute cost significantly more. I had to pay twice as much as I had budgeted for a rental car and I wasted hours out of my day because they did not honor their end of the agreement. Never again!
8.0 Excellent
14 Nov. 2019
Pros: Pick up and drop off were very easy. Friendly staff.
Cons: I was driving around in a car with expired tags. Fortunately, I didn't get pulled over by the police.
10.0 Excellent
16 Oct. 2015
Awesome
Pros: The lady at pick up was very short handed and she was still able todo her job and keep a positive attitude and be very friendly
3.2 Mediocre
18 Oct. 2015
New to DFW. Won't earn my business again
Pros: Not much.
Cons: Due to plane issues we were more than 2 hours. Late to pick up rental. Place was a kiosk not a desk- shuttle driver didn't know they existed. Because I was late, I was charged twice what I had agreed to pay. I was told because it was OU/TX weekend that prices were increased. The Nissan Rogue I had reserved was what I got. They only had about 20 cars to choose from. Only 1 other was rented. Rogue immediately had tire pressure lights come on and floor was not clean.
6.4 Good
24 Oct. 2015
Don't use it during busy weekday. Close to airport
Pros: Only 4 minutes by uber from love field. Inexpensive.
Initially the guy wanted to give me an SUV, but I explained how long I waited and he ended up giving me a full size.
Cons: Pick up took me 1.5 hours. I showed up at 10:30 with a reservation for noon, waited in line for 30 minutes, and was told to come back at noon because "I might be given someone else's car". I showed up at noon, waited for 30 minutes. They finally brought someone from DFW who knew what he was doing.
From C$ 56/day
Rated #6
Avis
7.1 Good (38 reviews)
7 locations in Dallas
╳
Avis reviews
Car rental locations
Avis
Locations in Dallas
11822 East Northwest Highway
+1 214 321 5176
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | |
| Sunday | 08:00 - 12:00 |
1303 Commerce Street
+1 214 571 9290
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | |
| Sunday | 08:00 - 12:00 |
13536 Preston Road - Suite 104
+1 972 233 6578
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 14:00 |
19177 Preston Road Suite 190A
+1 972 930 9787
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | |
| Sunday | 08:00 - 12:00 |
2424 East 38th Street
+1 972 574 4130
| Monday | 06:30 - 22:00 |
| Tuesday | 06:30 - 22:00 |
| Wednesday | 06:30 - 22:00 |
| Thursday | 06:30 - 22:00 |
| Friday | 06:30 - 22:00 |
| Saturday | 06:30 - 22:00 |
| Sunday | 06:30 - 22:00 |
300 Reunion Boulevard
+1 214 824 2392
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | |
| Sunday | 08:00 - 13:00 |
7020 Cedar Springs Road
+1 214 357 1711
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
- 6.7
- 7.4
- 7.9
- 6.5
- 6.8
Recent reviews
9.6 Excellent
16 Nov. 2015
We had a 15 minute wait at DAL to check in. The c
Pros: Great car, fair price
Cons: Waiting to check in for that long...
10.0 Excellent
8 Jan. 2016
Pros: easy and very quick process
10.0 Excellent
16 Jan. 2016
ALERT ALERT ALERT ALERT DECEPTIVE PRACTICES BY AVI
Pros: PRICE was excellent
Insurance price was excellent
KAYAK website was excellent
I have very good experience with KAyak.
All very good!
Thanks
Cons: BUT AVIS personal at pickup location use deceptive practices to sell more damage waiver insurance cost $28 to my daughter despite I already had purchased the insurance online and she told the agent about it.
You must be alert about this for your rental. God Luck at Dallas DAL airport AVIS location!
6.0 Good
30 Aug. 2016
Not what we asked for
Pros: We specifically asked for SUV like a Suburban. We called the day before pick up to confirm that because we were transporting a couple of pieces of antique furniture to a family member in Oregon. And were told all ok. Called again before pick we called to reconfirm told all is good. Size was key. On pick up we were give a small SUV Smaller by 12 inches in it's length. Avis was unappolagetic for this. This required us to braked down 3 boxes that were going on the trip and some how find room in the SUV before we could proceed with our trip.
6.8 Good
9 Oct. 2016
Slow pick up-fast drop off
Pros: The return process was quick and easy. Parked, had an AVIS rep with me immediately. Got the receipt. On the bus to the terminal.
Cons: The pickup process was painful. The line was 15 deep when I joined. To their credit, the counter people worked quickly. Thirty minutes at the counter. Much longer than I would like.
7.2 Good
13 Feb. 2017
Great car and price horrible customer service!!
Pros: The car was clean and easy to drive. The price was excellent.
Cons: The person handling the drop off was absurdly rude and actually blocked in my rental with another vehicle got out of the vehicle and yelled at me. I was so upset. This person should be fired immediately.
6.4 Good
31 Mar. 2017
Pros: I appreciated the ease of online scheduling.
Cons: I did not like the lack of flexibility using this service caused me; I would have been better off to go the rental car agency itself as the incurred cost, for LESS time was the same.
10.0 Excellent
17 May 2017
Cons: All good
6.0 Good
11 Jul. 2017
Experience was good until I got the receipt
Pros: Picking up the van was pretty easy. The car was great for what we needed.
Cons: When I got the receipt, they charged $250 for some pet hair in the vehicle. I called customer service and they said pets were allowed in the vehicle but pet hair was not in the normal wear and tear and refused to remove the fee.
9.2 Excellent
8 Aug. 2017
Last minute deal
Pros: I am very please to said there is a positive change at Avis compare to the services I received 5 years ago.
Cons: N/A
From C$ 89/day
Rated #7
Budget
6.7 Good (99 reviews)
7 locations in Dallas
╳
Budget reviews
Car rental locations
Budget
Locations in Dallas
11822 East Northwest Highway
+1 214 324 1780
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 12:00 |
| Sunday | 08:00 - 12:00 |
1303 Commerce Street
+1 214 760 9739
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 08:00 - 12:00 |
13536 Preston Road
+1 972 720 0420
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | 08:00 - 12:00 |
19177 Preston Road, Suite 190a
+1 972 733 0324
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 14:00 |
| Sunday | 08:00 - 12:00 |
2424 East 38th Street
+1 972 615 4400
| Monday | 06:30 - 22:00 |
| Tuesday | 06:30 - 22:00 |
| Wednesday | 06:30 - 22:00 |
| Thursday | 06:30 - 22:00 |
| Friday | 06:30 - 22:00 |
| Saturday | 06:30 - 22:00 |
| Sunday | 06:30 - 22:00 |
300 Reunion Boulevard
+1 214 821 2813
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 08:00 - 13:00 |
| Sunday | 10:00 - 14:00 |
7020 Cedar Springs Road
+1 214 353 4940
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
- 6.3
- 7.0
- 7.0
- 6.4
- 6.2
Recent reviews
6.4 Good
25 Sep. 2017
Pros: Pickup took 45 minutes. Not good. Can't plan effectively if the counter is so slow.
2.0 Mediocre
7 Feb. 2020
Pros: Nothing
Cons: Customer service was horrible
4.4 Okay
20 Oct. 2015
No grace period on extra day fee
Cons: Line was unacceptably long with only three employees working when we picked up. Two hours late to drop off and was charged for an extra day. The car was okay, but could have been cleaner and a higher trim level. I rented a car in the same class in Portland the week before and it was miles better.
2.0 Mediocre
1 Dec. 2015
hidding charges...budget is FRAUD
Cons: got a cheaper deal at budget but they added $150 more in taxes + surcharges.
10.0 Excellent
9 Dec. 2015
Fast & Friendly
Pros: The shuttles buses seemed to wait for me - very prompt & helpful. The service desk professional was very nice! The car itself was super clean!
4.8 Okay
18 Dec. 2015
Nickel-And-Diming
Pros: We had a car. Rental location in reference to the airport was good.
Cons: A few things to keep in mind. First and most important, the individual processing the paperwork never mentioned the e-toll convenience fee of $3.95 a day. We rented for the car for four days so paid $15.80 for a $1.73 toll. Seems fair.
Second, we rented a Jeep Patriot 2WD. Not a great car so future renters, keep in mind and ask for something else in that car class.
Third, customer service was ok, not great, but ok.
2.0 Mediocre
9 Mar. 2016
It sucked
Pros: This app gave me one price and I paid 10 times that. A true bate and switch. The app said 14 $ a day. It was 4 days for 370$ that is not 14 a dad.
The agent canceled my resevertion made with this app said she could get me a better deal.
Anyway it sucked. A car is a car, only difference is the cost, service is all the same where ever you go.
Cons: Cost from this app was a lie
9.6 Excellent
28 Mar. 2016
Pros: Great experience! Everything went according to plan.
Cons: I did not like the extra toll that was added to my bill. I didn't use it as much as I was charged. This is the only disappointment I experience.
10.0 Excellent
2 Apr. 2016
Unevenful
Pros: Have no problem whatsoever, paper work, car was ready to be picked up, the only thing that could have made it better was to have more agents at the counter, they were quite a few people waiting.
Cons: Agents made you feel welcome and relax, were very efficient at what they where doing.
6.0 Good
3 Apr. 2016
Poor customer service
Pros: Car was clean. Easy to drop off.
Cons: I did pay only what was quoted me but upon pickup the sales agent tried to get me to add on several other fees and explained them poorly. Notably there fee for using their service for tolls was explained the worst. Already stressed out from traveling I spent the first day terrified that I would be paying more than anticipated for my rental.
From C$ 39/day
Rated #8
Thrifty
6.6 Good (98 reviews)
2 locations in Dallas
╳
Thrifty reviews
Car rental locations
Thrifty
Locations in Dallas
2424 E 38th Street
+1 877 283 0898
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
3398 Tom Branniff Drive
+1 877 283 0898
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 16:00 |
| Sunday | 10:00 - 20:00 |
- 6.1
- 7.2
- 7.1
- 6.4
- 6.2
Recent reviews
10.0 Excellent
12 Nov. 2016
Pros: People were fast and efficient and kind!!!
10.0 Excellent
19 Dec. 2016
Awesome Customer Service
Pros: Stephanie at the desk was an excellent help,she also made a last minute reservation very easy at a stressful travel time for me and my family. I would definitely use thrifty again if the service like she provided is what to be expected.
Cons: N/A.......
6.0 Good
7 Feb. 2017
Wild Pick
Pros: Hello, For Wild Pick,
you get a compact usually
once in a while a minivan or a pickup truck.
Cons: I ended up with a compact, I enjoyed driving it.
I over payed for it. so use autoslash next time.
4.8 Okay
13 Feb. 2017
Have had better...
Pros: Car was very fuel efficient and easy to drive.
Cons: Our car was not cleaned very well, especially the back seat. You could see where someone had spilled something and it wasn't cleaned up properly and the seat was a little sticky.
Our car also had a horrible noise/vibration at 50+mph, which got worse over the time we had the car.
8.4 Excellent
23 Feb. 2017
Cheap compact rental
Pros: Car was clean, dropoff was fast. The man at the desk was helpful and helped me determine I didn't need the bs plate pass.
Cons: Waited in line for at least 20 minutes because thrifty closed their desk and only two guys were manning the combined dollar and thrifty customer traffic.
10.0 Excellent
13 Mar. 2017
Toyota Yaris
Pros: Nice car...good rate
2.0 Mediocre
16 Mar. 2017
Cons: When I got there the rental price was double what you say ed it would be do I cancel it
7.6 Good
4 Apr. 2017
Cons: Car is noisy on the highway.
4.0 Okay
7 Apr. 2017
Wrong reservation
Pros: The reception. I arrived a bit late while calling the hotline for my reservation. I was given an expensive car with high insurance as if I was a fool.
Cons: The policy of reservation.Bracknell
10.0 Excellent
1 May 2017
Pros: The staff was great. The truck we rented was clean, ran excellent and was a great drive
Cons: Of course the price but it was very comparable to other car rental companies
From C$ 48/day
Rated #9
E-Z Rent-A-Car
5.4 Okay (62 reviews)
2 locations in Dallas
╳
E-Z Rent-A-Car reviews
Car rental locations
E-Z Rent-A-Car
Locations in Dallas
2424 E 38th St
+1 972 574 3360
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
6814 Harry Hines Blvd.
+1 214 351 0108
| Monday | 06:00 - 23:00 |
| Tuesday | 06:00 - 23:00 |
| Wednesday | 06:00 - 23:00 |
| Thursday | 06:00 - 23:00 |
| Friday | 06:00 - 23:00 |
| Saturday | 06:00 - 23:00 |
| Sunday | 06:00 - 23:00 |
- 5.0
- 6.0
- 5.6
- 5.0
- 4.9
Recent reviews
10.0 Excellent
19 Jan. 2017
Pros: Excellent counter service prompt and profressonal Michael was helpful and polite
10.0 Excellent
8 Jul. 2016
Pros: quick check in
7.2 Good
21 Jul. 2016
Clean car for good price
Pros: Received a clean Camry for a great price. And the lady who received the car upon return was very friendly and helpful.
Cons: Probably the slowest rental process I've ever had renting a car. Not really sure what the holdup was but very slow.
2.0 Mediocre
16 Aug. 2016
Fraudulent advertisement
Cons: I rented this car for unlimited mileage, but when I went to pick up a car. I was told there is 150 mileage limitation per day.
10.0 Excellent
17 Aug. 2016
E-Z RIDE = EASE OF MIND
Pros: Excellent customer carZ Theo went above n beyond the norm to meet our need in spite of the time 2a.m and limited resources. Very few cars remained in the fleet
2.0 Mediocre
29 Aug. 2016
No cars available for anyone with a reservation
Cons: Arrived at two am to find they had no cars available. About five of us in line, all with reservations, turned around and rented from the two other open companies.
4.0 Okay
29 Aug. 2016
Okay
Pros: Drop off
Cons: Staff attitude
2.0 Mediocre
2 Sep. 2016
Pros: Nothing
Cons: The attitude from the minute you walked to the counter.
2.8 Mediocre
13 Sep. 2016
Pros: The front desk lady was compassionate in handling all her angry customers.
Cons: I arrived for a reservation at 6:00am and there were no cars available. I was the 15th person since 1:00am that had no car for their reservation. On top of everything, my car was reserved for an extra week longer than my original reservation and I was told I would have to pay for 8 days instead of one even though my receipts only showed they were to charge me one day. Management was not available and then showed up to work late. I finally contacted my credit card company so they would not fraudulently charge me $390 dollars! Horrible experience after flying for 12 hrs during the night.
3.2 Mediocre
16 Sep. 2016
I find it's very bad
Pros: I buy car insurance with the offer that you offered
On arrival I was dijieron if you do not purchase other insurance liability could not rent me the car
I find it's very bad
The category of car was less than requested
╳
Silvercar reviews
Car rental locations
Silvercar
Locations in Dallas
1868 W Mockingbird Ln.
+1 855 359 2227
| Monday | 07:00 - 21:00 |
| Tuesday | 07:00 - 21:00 |
| Wednesday | 07:00 - 21:00 |
| Thursday | 07:00 - 21:00 |
| Friday | 07:00 - 21:00 |
| Saturday | 07:00 - 21:00 |
| Sunday | 07:00 - 21:00 |
- 10.0
- 10.0
- 10.0
- 10.0
- 10.0
Recent reviews
10.0 Excellent
21 Jun. 2019
Pros: Quick, fast and great value.
Cons: Nothing - I will use Silvercar everytime I can now.
10.0 Excellent
1 Apr. 2019
Pros: The staff made it so easy, really helped a computer challenged client like me.
Drop off could not have been easier! STAFF 10++ OUSUM AUDI RENTAL
Cons: Absolutely nothing, I will always rent from Silvercar when available!
╳
National reviews
Car rental locations
National
Locations in Dallas
2424 E 38th Street
+1 833 635 0438
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
7366 Cedar Springs Rd
+1 833 635 0434
| Monday | 06:00 - 23:59 |
| Tuesday | 06:00 - 23:59 |
| Wednesday | 06:00 - 23:59 |
| Thursday | 06:00 - 23:59 |
| Friday | 06:00 - 23:59 |
| Saturday | 06:00 - 23:59 |
| Sunday | 06:00 - 23:59 |
- 8.1
- 8.7
- 7.9
- 9.0
- 7.6
Recent reviews
7.6 Good
29 Nov. 2015
Efficient courtesy
Pros: Knowledge efficient staff for drop off
Cons: N/A
2.0 Mediocre
22 Feb. 2017
Pros: I gave National a poor review because their final credit card charge was twice what I had reserved the car for. I will now have to go through the process of disputing the charge with my credit card company. I spent a lot of time researching companies, vehicles and prices as I was looking for a one way rental. Now I have to spend even more time getting the price honored.
8.4 Excellent
1 Mar. 2017
Quick and Easy Drop Off
Pros: Associate was pleasant and very helpful. It took less than five minutes to check the car in and receive my receipt
10.0 Excellent
28 Mar. 2017
Pros: Very convenient and great price!
10.0 Excellent
20 May 2017
National saved our day!
Pros: We had booked with Payless, VERY horrible service. And then desperately needed two large vehicles. Malik was so nice he immediately took us out to show us what they had available, offered great prices, and wrapped up our reservation quickly. Thank you SO much Malik!!
6.4 Good
24 Aug. 2017
Ok BUIT Could Have been BETTER or GREAT!!
Pros: The Shuttle Van was the 15 seat we needed and Little extra space. Good on Fuel as well.
Cons: The Insurance needed to cover the 15 Passenger Van was not enough to cover so i had to get additional Coverage$$$ Also there was a Safety issue with one of the seats did not have a belt buckle locking clip? Was missing so that had caused some discomfort to couple of passengers due to Sharp edges had caused some cuts and small lacerations on 3 passengers.
9.2 Excellent
29 Aug. 2017
good customer service
Pros: They let me pick up the car an hour early.
9.2 Excellent
31 Jul. 2018
Pros: Drop off was quick
Cons: They were understaffed during pick up.
6.4 Good
22 Nov. 2018
Changing the car was a project
Pros: Drop off and pick up was easy. The guy brought the vehicle to us since it was the end of the day.
Cons: We booked a full size SUV but unfortunately they had to switch to a Van. We took the van but the van's seats were crooked. We drove half way and tried to switch the vehicles but anywhere we went they showed least interest in helping us.
10.0 Excellent
28 Oct. 2019
Pros: Staff was great and helpful
Cons: Nothing, it was perfect
From C$ 40/day
Rated #12
Advantage
4.9 Okay (21 reviews)
1 location in Dallas
╳
Advantage reviews
Car rental locations
Advantage
Locations in Dallas
2424 E 38th St
+1 972 456 8598
| Monday | 05:00 - 23:59 |
| Tuesday | 05:00 - 23:59 |
| Wednesday | 05:00 - 23:59 |
| Thursday | 05:00 - 23:59 |
| Friday | 05:00 - 23:59 |
| Saturday | 05:00 - 23:59 |
| Sunday | 05:00 - 23:59 |
- 4.3
- 5.6
- 5.6
- 4.4
- 4.6
Recent reviews
6.4 Good
29 Mar. 2017
Pros: The service was nice.
Cons: What's with all the extra fees?!
10.0 Excellent
21 Apr. 2017
Pros: Great personnel; incredibly friendly and proficient despite being woefully understaffed
Cons: Not enough staff at pickup
4.0 Okay
24 Apr. 2017
They basically lie with the price. Even if you hire top car insurace.
Pros: Car was as expected
Cons: The total estimated price was 223 USD. I hired the car insurance that covered 40K USD so I was quite confident that the price they gave me was the correct one.
Once you are in the airport, they said that the mandatory insurances were not added to the price, nor were the different taxes and --according to the lady- neither was the toll pass, which wasn't mandatory but needed. Total 500 USD.
I will never go back to Advantage and I will strongly discourage anyone considering it,
4.8 Okay
18 Jul. 2016
Dirty car
Pros: The car ran
Cons: The car was dirty and expensive. They charge a big one way fee, which is ridiculous
5.2 Okay
7 Nov. 2016
Little Disorganized
Pros: I liked the price of the rental.
Cons: There seemed to be some confusion among the employees among pickup. Had to wait about 20minutes. The car was not washed when we picked up. Not a big deal, but the team did not seem to be on their A game that day.
6.0 Good
8 Nov. 2016
Cons: I was sold a "toll" package and never saw a toll road on my trip. Wasted money.
Also, I signed up for the "return empty" option, but when my receipt got reprinted for taking a different car it was omitted.That was worked out when the car was returned, but it was a hassle.
2.0 Mediocre
14 Nov. 2016
NO RESERved Van
Pros: Nothing
Cons: Arrived in DFW after long day to be told
there are no vehicles. No deal offered.
company is a hot mess. Went to Alamo.
4.0 Okay
19 Nov. 2016
DIS-Advantage: I will NOT be a repeat customer.
Pros: The rental was just what I expected - the right type of vehicle, clean, etc.
Cons: The rental process was a nightmare. First, Advantage had decided to close for the evening (before 7:00 pm), which meant that they herded you over to partner E-Z Rent-a-Car where the experience went from bad to worse. When I arrived there were six customers in line - when I finally departed 50 minutes later, there were an unlucky 25 behind me with only two agents working the desk. One of the two agents, with people waiting in line for 30+ minutes, declared, "It's time for my break" and proceeded to go to a room behind the desk but within eyesight of the customers in line and causally eat a snack or dinner. In this case, for the first time ever, if I could give less than a "1" for customer service. I will NOT be a repeat customer.
5.2 Okay
21 Nov. 2016
Poor communication by front desk as to where the c
Cons: Poor communication as to where to drop the car off.
6.0 Good
22 Nov. 2016
No cars available.
Pros: Price was excellent. Service was pretty good - I don't blame the clerk.
Cons: I had reserved a full-size car. When I arrived, they had no vehicles available except a minivan. I had to wait at least 15 minutes and when no cars were available, they had to get one from another rental agency. I had to then walk over there to get the keys. I have only rented from Advantage a few times but not sure if the great price is worth the hassle.
1171 travellers who rented a car in Dallas gave the car agency they used an average rating of 6.3
Car rental locations in or near Dallas
Good to know
Most popular agency |
Dollar |
|---|---|
Most popular car type |
Intermediate |
Average price |
C$ 58/day |
Good deal |
C$ 46/day |
When to book a rental car in Dallas
Average daily price per month
Rental car prices as pick-up date approaches
-1 day
-2 days
Top tips for renting a car in Dallas
- Undeniably, driving is the most convenient way to get around Dallas, as it simply is a car city. For instance, if you plan on heading to AT&T Stadium to see the Dallas Cowboys play or to Globe Life Park in Arlington to see the Texas Rangers, then driving is your best bet as public transport from Dallas to the stadiums is very limited
- Need to pick up your rental car after landing at DFW Airport? Fortunately for travelers, the Rental Car Center is just by the south entrance to the airport and is accessible via a 24/7 shuttle bus that can be found on the lower level of the terminal. As for Dallas Love Field Airport, the rental car desks are within the terminal and there is a shuttle bus that will take you to the rental car lots.
- Many intersections in Dallas and all over Texas feature red light cameras, which record traffic as it passes through. That means you are liable for a fine if you drive through a red light even if the police don’t catch you, as the lights will record your license plate number.
- Though Dallas, and Texas in general, features some of the larger and more impressive highway networks in the U.S., it still falls victim to rush hour. Rush hour in Dallas normally goes from 6:30 a.m. to 9 a.m. and from 4 p.m. to 7 p.m. Some of the major areas to avoid during rush hour include Highway 66 and the Dallas North Tollway.
- 25% of our users found rental cars in Dallas for C$ 46 or less
- Book your rental car in Dallas at least 1 day before your trip in order to get a below-average price
- Standard rental cars in Dallas are around 33% cheaper than other car types, on average