Book Enterprise Rent-A-Car car rentals in Dallas

Reviews for Enterprise Rent-A-Car in Dallas

Recent reviews

Traveler rating

Wonderful

12

Very good

1

Good

1

Okay

0

Fair

1

Mediocre

0

Poor

18

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staff was very helpfulairport location

car availablegreat customer

car was greatgreat experience

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2.0

It's extremely inconvenient that they'll only rent if you have a credit card, and this isn't plastered all over the check out page. It's a stupid company that won't take cash on the table, because it's not a credit card. Charge more for non-credit transactions, fine, but to make me waste money on two Ubers just to be told 'sorry, it's in our TOS that you can't rent without a credit card', with no obvious mention of this during checkout is absurd.Reviewed 5 Feb. 2023

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2.0

Employee made a mistake to record airport. We were charged 3times higher.Reviewed 10 Aug. 2022

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2.0

Car was not even available...I want my money backReviewed 26 Jul. 2022

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2.0

They did not have a car for my reservation at noon. Was told they likely would within 30 min so I suggested I go to lunch then come back. When I returned was told it could be another hour, but they could not guarantee it, it might be longer because some other employee needed to go to lunch, and blah blah blah. So did not rent a car.Reviewed 26 Feb. 2022

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2.0

Awful experience… one of the drivers forgot their license… Enterprise said no problem, just go to any enterprise location and add the driver… several hours and two locations later no results. We had picked it up from the airport which was 30 miles away but if we were told only airport location could add drivers then we would have just gone back to it. Also, we’re told someone would call us if any issues. When we didn’t hear and called, we’re to had to go to airport. We get there next morning, delaying our trip by another few hours, only to be told it had been done already the day before. What a royal mess. They did offer to waive 15$ fee to add a driver though!!!Reviewed 25 Dec. 2021

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10.0

The most helpful staff I’ve ever experienced. I don’t normally have good experience with rental car agencies, but this branch was definitely the exception….professional, courteous and friendly; all you’d expect from a top-notch enterprise!Reviewed 17 Nov. 2021

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10.0

Great all the way around!!Reviewed 9 Nov. 2021

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7.9

Price was different than online listingReviewed 30 Aug. 2021

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1.9

I didn’t like nothing about renting from Dallas , I rent from enterprise all the time . They made me keep my renter longer than I needed , extra charge me . Took the deposit for no reason and tried to say tax remind you I rent from them All the time they give you two totally The amount & the amount with the deposit . They charged my card 800 dollars for 6 days when it was suppose to be 638 with taxes . This was the worse experience with enterprise EVER .Reviewed 22 Jul. 2021

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2.0

Cons:Customer Service at pick up tried every trick to upsell me including blatantly lying. Made re-book twice online or face paying in additional $70. Then he dropped it to $50, then $20. Then finally honoured my agreed upon price. Pick up could have been 5 minutes. Enterprise upsell tactics turned pick up into 45 minutes and me being late to an event.Reviewed 5 Jul. 2021

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4.0

Pros:Drop off was easyCons:They charges an additional $50 in taxes, on top of the taxes and fees already in the price. When I called, they said the quoted price was only an "estimate". They charged a total of $75 in taxes and fees for 2 days.......on an $81 rental car.Reviewed 21 Jun. 2021

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2.0

Cons:There were no cars to even rent, they asked me to wait in line for 2 hours for a car. I refused and leftReviewed 14 Jun. 2021

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• Has the Enterprise Rent-A-Car rental car policy in Dallas changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise Rent-A-Car will continually update its policies accordingly. Please contact Enterprise Rent-A-Car directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise Rent-A-Car here: Coronavirus (COVID-19) update from Enterprise Rent-A-Car

• What is the most popular rental car from Enterprise Rent-A-Car in Dallas?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Dallas.

• How many car rental locations does Enterprise Rent-A-Car have in Dallas?

  Enterprise Rent-A-Car has 15 rental locations in Dallas. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Dallas/Fort Worth airport (DFW)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Dallas/Fort Worth airport (DFW)?

  Yes