Book Alamo car rentals in Dallas

Cons: N/S

Cons: Price for pickup/dropoff in different locations is pricey.

Cons: Alamo refused to honor the terms of the contract that we initially established with them and for which they accepted payment (i.e. Fraud) because the reservation primary driver was not the person that paid the prepaid amount (despite that person being present, with ID and credit card used, at the time of pickup). They proceeded to establish a new reservation at a higher rate, refusing to honor the original rate (i.e. Bait & Switch) of the reservation. It took a significant amount of time with multiple customer service agents at both check-in and check-out to get them to abide by the original terms of the agreement. Very questionable business practices, I have to wonder how many other people who were not willing to go through the hassle of dealing with their byzantine customer service system have been overcharged because of this.

Cons: I booked my reservation for DFW but received a confirmation for Pickup at DAL airport. I canceled the reservation but was still charged for this car. Currently disputing with Alamo and my credit card company. Never plan to book through Kayak again.

Cons: Location of pick up and drop off.

Cons: Excellent customer service in Dallas Texas also the car is clean and nice

Cons: My reservation was in the wrong place. I needed pick up at DFW, and my car was reserved at Love field, half an hour away. When I tried to change the booking, they told me I needed to cancel and re-book, and I ended up with double the charge I expected. And it took an hour to sort out

Cons: car smelled like smoke need service light was on when I picked up car I rented car in dallas, tx at Love Field but flew into DFW...my bad. when I went to DFW Alamo I discovered my mistake and asked if they could transfer my reservation to this location...they said no can do. I argued for a bit but got nowhere. I don't understand why a national chain couldn't just give me another one of their cars at the airport that I was at...they had plenty of them. I guess I'll be more careful next time but still was frustrated.

Cons: I didn't like the high airport tax. But what can we do! :-)

Cons: Car was older, had rattles, and little horsepower

Cons: pushed into buying insurance when my ins company said it wasnt needed and fueling at pick up which ended up being more per gallon than it would have been to fill before drop off. We were promised an upgrade if we bought insurance but then when we picked up there wasnt any.....................

Cons: Did not do a pre check of vehicle with me before, they just had me pick one out.

Cons: Nothing at all. Smooth pickup and drop off.

Cons: There isn't anything I did not like, if anything can be a little easier, it was the return. The address on the map was led me to nowhere lol. It is hard to explain but that almost caused me to be late when returning. However, i don't think thats something controllable, but maybe an area in the pamphlet that has clear directions on getting to the return spot.

Cons: Spending an extra $80 and another hour riding in a cab to another airport miles away lat at night. He can I told us he basically makes a living off you guys booking people at the wrong airport. Couldn't believe a huge company like you, Alamo, or National couldn't make it right when it mattered. Never using you guys to book a car ever again.

Cons: The back seat ride in this SUV was really weird and was great at putting people to sleep. Small gas tank. This Kia center stack with no Navigation was confusing .

Cons: Nothing

Cons: nothing really.

Cons: N/A

Cons: Nothing

Cons: Our vehicle suffered a massive breakdown that was extremely dangerous. I was traveling on a highway at 60 mph with my children in the back when the car lurched to an almost stop and the would not go more than 30 mph while I was on a busy Dallas, TX highway. I was able to take it in and they immediately replaced it, but still it was terrifying to drive a broken down vehicle in that condition. Also, when we got to the rental agency the three different workers we encountered were very unfriendly. I know it was 6:00 am, but I was shocked at the lack of hospitality. They told us to go outside and pick a certain car, but after walking around the lot it was not there. We went back inside and instead of walking us out to help us (there was no other customers, and two people at the desk) we struggled to find the second vehicle they suggested. I would never rent from Alamo again.

Cons: Please don't book alamo at Kayak.com

Cons: I don't think the car we rented really went through maintenance when it was returned before me. Tires were all low and inside of the car was not really clean.

Cons: tHEY DID NOT HONOR THE QUOTE THAT I HAD BEEN GIVEN VIA INTERNET SO I HAD TO CANCEL IT.

Cons: Vehicle didn't include option for the local state toll tag, so using the license plate for tolls means the state will charge at a higher rate for each toll.

Cons: There were a lot of fees that I was unaware of after booking. I was charged double upon pick up. I will never use Alamo or kayak for a car rental again.

Cons: I specifically ask for a car with a GPS. She gave me one with an on star system that was not activated. It worked for the first 40 minutes then never again. They did give me a part refund, however I lost two accounts because I was lost and late.

Cons: I paid $20 more than the advertised final price on Kayak.

Cons: They refuse to rent me

Cons: The cost of a one way rental is ridiculously high.

Cons: Call center support has poor communication skills. They try to work with you though.

Cons: I noticed on my bill, after I got home, that I was charged for insurance that I thought I had declined when I picked up the car. I told the agent that I had my own insurance and my credit card offered the rental insurance but I got charged anyway.

Cons: Nothing! Great car - comfortable and good gas mileage as well.

Cons: Everyone didn't help like they was suppose to was told diff things

Cons: Bought insurance that was not valid in Texas. You guys should not have been selling it through your site

Cons: Check in line was out the door. Only two people checking in for national and Alamo even though so many of us had rented from Alamo. Lots of repeat information had to be given, which is ridiculous. My license is on file with you guys. And I've already given the credit card to reserve the car. Why do I have to go through this ridiculous process every time?!?

Cons: I had to drive 60 miles to pickup the vehicle and 40 miles to return the vehicle.

Cons: They changed the price on me when I arrived. When I asked what happened Kama they immediately went back to the correct price. It seems like they were trying to pull one over on me

Cons: The consideration shown makes the pick up process very lengthy. While I definitely appreciate the hands on service, there are not enough representatives to avoid a long wait in line.

Cons: Nothing I can think of.

Cons: I was at the wrong airport to pick up rental car. I had to Uber to the Dallas Love Field. I waisted 2 hours of my time. They did not offer transportation to the next airport. Once I arrived the service person stated there is a shuttle.

Cons: I don't have any complaints, at this time.

Cons: Nothing

Cons: We had made a reservation to pick up in one city and drop off in another. While Kayak implies that this is an hour by hour rental, we were charged for the full day on the day of our return. Alamo was not helpful in also starting the clock on our rental a half hour before we had left the lot. Additonally, when we went to pick up the car, there was literally one option to choose from. When I say one option, I mean one vehicle and one vehicle only. We may go out of our way to try a competitor next time.

Cons: Slow automated kiosk and they kept telling us to use it even though someone was ready at the counter. Also upon return got charged for 1 gallon refill amount even though I had just refilled . Had to manually deduct it.

Cons: No negatives.

Cons: We checked in and the lady told us a car was coming. We waited for roughly 25-30 minutes and found out she took off without making sure we received our car. Her name was Gerogette. Luckily some one was there that helped us and made sure we got what we needed.