Reviews for Thrifty in Dallas
- All reviews 100%
19 Jul 2017
Out standing service and value for money.
Pros: I booked a car with Payless turned up and they couldn't find my booking, so I went online made a new booking with Thrifty and they accommodated my needs perfectly, I even made a mistake in booking the car, I accidentally booked at a different Dallas airport. Previously from other rental companies, I would've been charged to rent the e-pass system every day I rented the car if I went through any tolls even just once. Thrifty would only charge you for the days you use it. I didn't take advantage of fuel price by Thrifty, so expectant that bringing back the car empty would cost me a fortune I brought it back full, the gas station close to the airport was $2.50 a gallon, Thrifty would've only charged $1.95.
Cons: I had to bring the car back clean so I cleaned in the night before we left for the airport however a lot of rain meant the car was dirty returning it back and I couldn't find anywhere to clean it, the local gas station didn't have anywhere to clean the car. I didn't get charged however Thrifty was well within their rights to charge me a fee for cleaning.
6 Jul 2017
Horrible - Turned away at the counter
Pros: The reservation went fine.
Cons: However, there was nothing to indicate that they would not take a debit card. So when I showed up at the counter, I was told about that and turned away. In addition, I prepaid the the insurance coverage and that was charged immediately to my account. Now I've got to got through the hassle of getting that refunded. A horrible experience.
5 Jul 2017
Pros: everyone was nice all the trucks we clean the process was quick and easy
Cons: the do not take debit cards
17 Jun 2017
Pros: Service buy agents was excellent at pick up and drop off.
Cons: Somehow through Kayak