10.0
Easy to pick-up and return. Courteous staff.Reviewed 12 Sep. 2023
review from![kayak]()
2.0
Awful experience… one of the drivers forgot their license… Enterprise said no problem, just go to any enterprise location and add the driver… several hours and two locations later no results. We had picked it up from the airport which was 30 miles away but if we were told only airport location could add drivers then we would have just gone back to it. Also, we’re told someone would call us if any issues. When we didn’t hear and called, we’re to had to go to airport. We get there next morning, delaying our trip by another few hours, only to be told it had been done already the day before. What a royal mess. They did offer to waive 15$ fee to add a driver though!!!Reviewed 25 Dec. 2021
review from![momondo-kyk-wl]()
10.0
The most helpful staff I’ve ever experienced. I don’t normally have good experience with rental car agencies, but this branch was definitely the exception….professional, courteous and friendly; all you’d expect from a top-notch enterprise!Reviewed 17 Nov. 2021
review from![kayak]()
2.0
Cons:Customer Service at pick up tried every trick to upsell me including blatantly lying. Made re-book twice online or face paying in additional $70. Then he dropped it to $50, then $20. Then finally honoured my agreed upon price. Pick up could have been 5 minutes. Enterprise upsell tactics turned pick up into 45 minutes and me being late to an event.Reviewed 5 Jul. 2021
review from![kayak]()
10.0
Great rentalPros:My car was super clean. It team great. The service was the best I have ever had with Enterprise.Cons:I loved everything.Reviewed 7 Jun. 2017
review from![kayak]()
8.4
Excellent service. use the kiosk or you have a long waitPros:Kiosk was easy to useCons:Long lines and other companies were cheaperReviewed 23 May 2017
review from![kayak]()
8.4
Good vehicle, minor service issuesPros:Clean, newCons:Pickup was delayed for some paperwork problem. Printing receipt took a while because the mobile printer was flaky. Glad we weren't in a hurry.Reviewed 5 May 2017
review from![kayak]()
2.0
TerriblePros:NothingCons:Wasn't able to rent a car...made the reservation and read the policy, saw that my bank card wasn't a problem and that it only required additional deposit. When I arrived I was told that I needed either an out of state identification or proof of an return flight. Had neither since I wasn't flying out and I'm a resident.Reviewed 1 May 2017
review from![kayak]()
10.0
Excellent experiencePros:It was a great experience overall!Reviewed 23 Apr. 2017
review from![kayak]()
8.0
Pros:the vehicleReviewed 22 Apr. 2017
review from![kayak]()
2.0
Did not take possession of the rental. Rented from Advantage on site.Pros:Nothing.Cons:Long line. Rental price quickly doubled over agreed upon rate. Customer service reps had a terrible attitude so I went to Advantage and rented a car for half the rate of Enterprise.Reviewed 15 Apr. 2017
review from![kayak]()
2.0
Pros:n/aCons:no cars were available at the time of reservation even though the reservation was confirmed the night before. missed flight from dallas because had no way to get there without the rental car.Reviewed 10 Apr. 2017
review from![kayak]()