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Cons: Flight was late for one hour

Pros: The crew on both legs of our trip were nice and accommodating.

Cons: 3 hours late!!!

Cons: Delayed and did not explain why

Cons: Everything AA did nothing right.

Pros: Everyone was very friendly.

Cons: More room.

Pros: Courteous crew

Cons: N/A

Pros: Very friendly crew, my flights were on time, good selection of movies. That's about it.

Cons: Their Basic fare should be renamed "Bare-sic" – you have to pay for almost anything. Food choices can be better. I guess they can pay the Munich airport to get better treatment and not having to bus their passengers around.

Pros: The crew was amazing and smooth flight

Cons: No entertainment option was avail except WiFi (T-Mobile) which wasn’t free

Pros: It suited the time i could travel

Cons: I felt although they said the two attendants were great they were at best mediocre especially the man

Pros: Thanks for the monitors.

Cons: The crew seems tired.

Pros: Great crew, nice plane, awesome entertainment

Pros: Great crew, nice plane, awesomeness me entertainment

Pros: Once boarding was over, flight and crew were great.

Cons: Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated.

Pros: Very helpful and professional crew, despite some pretty snarky passengers. Seemed to go out of their way to accommodate everyone.

Cons: Bigger seats would have been nice, but these were okay. Changing planes at JFK was tight due to late departure from Atlanta, but it worked out. Overall, no complaints and I would fly Delta again given the opportunity and choice. Thanks!

Cons: The flight was delayed an hour.

Cons: Middle seats just suck, the food options could have been better for vegetarians

Pros: Ontime; good services in this short fly

Pros: Nothing

Cons: Everything

Pros: Reasonable legroom

Cons: I was hungry but couldn’t eat the bbq turkey sandwich. Didn’t like that there wasn’t a screen to show movies or show where we were on this long flight.

Pros: The agent at the bag drop was very helpful. We had two reservations and she took the extra step to call someone and helped check our luggage all the way to destination. Thanks for the wonderful service. Flight attendants were all smiling and very friendly. A very special treat that we got two snacks each which were very much appreciated as it was an early morning flight and we didn't get a chance to get breakfasts.

Cons: Late

Pros: Crew was nice the flight was smooth and comfortable seats.

Pros: Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!

Cons: Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer.

Pros: Good movie selection

Cons: Always late to depart. Seating was cramped and uncomfortable

Pros: The crew on both legs of our trip were nice and accommodating.

Pros: Everything was GREAT !!

Pros: The crew on both legs of our trip were nice and accommodating.

Cons: Flight was late for one hour

Cons: Gate agent did an excellent job getting everybody on the plane in Atlanta

Cons: Traveled Comfort Plus. Looking really crowded in the main cabin.

Pros: Great crew, nice plane, awesomeness me entertainment

Pros: The crew was very friendly and there was a lot of space.

Pros: Crew was amazing, friendly, and helpful!

Cons: We could have departed on time. The flight left 35 mins late

Cons: This sucks due to delay

Pros: Nothing at all memorable Nothing bad Standard didn’t see much of them honestly

Cons: Beverage and movie player service was quite a while after when I expected. Movies were very limited compared to other airlines, and a $10 fee. The beverage/ food sales service did need to stop because of turbulence and didn’t restart fast enough for the passengers at the back of the plane that missed out. No water offered before landing, FYI. No blankie and pillow either.

Cons: WiFi was not working

Pros: Comfy plane

Cons: Food so so in economy

Pros: On time departure and early arrival

Cons: Boarding process

Pros: Nothing

Cons: 100% of staff was rude and they love to nickel and dime you.

Cons: They need to make more leg room in ALL planes

Cons: I’m skinny and 5’2” and I felt squashed. Like I was in a dollhouse. The space is too small, it’s too uncomfortable. I couldn’t take my zip front sweater off. The seats and space are not proportional to humans.

Pros: Just ok

Cons: Can't understand why it was delayed

Pros: Everything was GREAT !!

Pros: The entertainment

Cons: Departure times

Pros: Everything was GREAT !!

Pros: Just ok

Cons: Can't understand why it was delayed

Cons: 90 minute delay

Cons: They made us wait for a group of passengers who caused a 50-minute delay.

Pros: None

Cons: lots

Pros: Nothing

Cons: 100% of staff was rude and they love to nickel and dime you.

Cons: More space in the seat would’ve been better

Pros: The crew on both legs of our trip were nice and accommodating.

Pros: Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!

Cons: Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer.

Pros: Once boarding was over, flight and crew were great.

Cons: Flight was delayed by 2 1/2 hours. Better accommodations and notice would have been appreciated.

Pros: It suited the time i could travel

Cons: I felt although they said the two attendants were great they were at best mediocre especially the man

Pros: In flight experience was ok.

Cons: It was difficult to learn gate information, was provided at the last minute, which is tough in a long airport like Munich. Airline few us into an airport that was the center of a political protest which was known at the time of takeoff. We should have been warned as it required 4 hours to leave the Barcelona airport, walking away from it 3 miles in the rain.

Pros: All the flights were on time.

Pros: Nothing

Cons: 100% of staff was rude and they love to nickel and dime you.

Cons: Although in first class, the service was subpar. The attendant did not smile, told me to look in the magazine when I asked if there were any dishes without cheese . She left an empty glass on my tray for the entire flight!