Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: Pick up and drop off process was quick and extremely convenient!
Cons: Nothing! Thank you Alamo!!
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10.0
Pros: Pick-up staff was fantastic. They were extremely well-organized and everything was smooth and efficient. Same with drop-off.
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10.0
Pros: Yes everything was smooth
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10.0
Pros: Very efficient pickup/dropoff. The car was nice.
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10.0
Best rental experience ever!
Pros: The Alamo rental counter was really fast and the manager at the car lot at Bergsteom airport (Sean) was really great! They opened the counter slightly early because I was there at 550am and they found me a nice car with a USB slot to charge my car and cruise control at no additional charge. Great service, really would recommend it unreservedly to anyone! And renting from Alamo and then driving to The Alamo. I thought that was just awesome!
Cons: They suggested that they could TOP up petrol for me. I didn’t take up the option because I thought it would be more expensive. I realised that Alamo did it cheaper than me going to the petrol kiosk to top up petrol. Maybe they could post the typical live petrol prices nearby so that people will take up the option.
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10.0
Easy
Pros: Customer service was excellent, very fast
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10.0
Súper bien
Pros: La Llegada es muy fácil y el Personal muy amable olvidé una cosa en el carro y me avisaron de inmediato para recogerla.
Cons: Ojalá tuvieran más sucursales en la ciudad para dejar los vehículos y no solo el aeropuerto.
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10.0
Fast
Pros: Fast
Cons: N:a
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2.0
No car for over one & half hours
Cons: Made ne wait for over one & half hours because dozens of people waiting.
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10.0
Great company for a one-way rental!
Pros: I picked up the car at 11pm from the Austin airport and had 48 hours to get it to Tampa. It was a very easy rental for pick-up and dropping it off was no more hassle (for it being one-way and a new car to their fleet location). Over-all very satisfied with the car, the customer-interfacing staff and the admin of it all.
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5.6
Hidden fees
Pros: The lady that rented the car to me was nice.
Cons: It would have been nice to know what I was renting didn’t cover miles or whatever else I was charged at the end.
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10.0
Great customer service.
Pros: The first vehicle we picked up as soon as we turned on the heat all you could smell was stale cigarette. I contacted customer service. We returned the car without hassle and they upgraded us to compensate for our inconvenience without being asked.
Cons: Nothing. Friendly, courteous staff.
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10.0
Pros: Pick up and drop off process was quick and extremely convenient!
Cons: Nothing! Thank you Alamo!!
review from
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10.0
Pros: Pick-up staff was fantastic. They were extremely well-organized and everything was smooth and efficient. Same with drop-off.
review from
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10.0
Pros: Yes everything was smooth
review from
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10.0
Pros: Very efficient pickup/dropoff. The car was nice.
review from
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10.0
Best rental experience ever!
Pros: The Alamo rental counter was really fast and the manager at the car lot at Bergsteom airport (Sean) was really great! They opened the counter slightly early because I was there at 550am and they found me a nice car with a USB slot to charge my car and cruise control at no additional charge. Great service, really would recommend it unreservedly to anyone! And renting from Alamo and then driving to The Alamo. I thought that was just awesome!
Cons: They suggested that they could TOP up petrol for me. I didn’t take up the option because I thought it would be more expensive. I realised that Alamo did it cheaper than me going to the petrol kiosk to top up petrol. Maybe they could post the typical live petrol prices nearby so that people will take up the option.
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10.0
Easy
Pros: Customer service was excellent, very fast
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10.0
Súper bien
Pros: La Llegada es muy fácil y el Personal muy amable olvidé una cosa en el carro y me avisaron de inmediato para recogerla.
Cons: Ojalá tuvieran más sucursales en la ciudad para dejar los vehículos y no solo el aeropuerto.
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10.0
Fast
Pros: Fast
Cons: N:a
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10.0
Great company for a one-way rental!
Pros: I picked up the car at 11pm from the Austin airport and had 48 hours to get it to Tampa. It was a very easy rental for pick-up and dropping it off was no more hassle (for it being one-way and a new car to their fleet location). Over-all very satisfied with the car, the customer-interfacing staff and the admin of it all.
review from
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10.0
Great customer service.
Pros: The first vehicle we picked up as soon as we turned on the heat all you could smell was stale cigarette. I contacted customer service. We returned the car without hassle and they upgraded us to compensate for our inconvenience without being asked.
Cons: Nothing. Friendly, courteous staff.
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2.0
No car for over one & half hours
Cons: Made ne wait for over one & half hours because dozens of people waiting.
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5.6
Hidden fees
Pros: The lady that rented the car to me was nice.
Cons: It would have been nice to know what I was renting didn’t cover miles or whatever else I was charged at the end.
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