Reviews for Fox in Austin
- All reviews 100%
9 Oct 2017
Staff was friendly, corporate policies not friendly
Pros: Pick up and drop off were easy. Reserved a car but given a small SUV KIA Sol. Ok, but would have preferred a small car. Seat was not comfortable at all.
Cons: Fox will not let you use a debit card to pay for the rental, insist on using a credit card for the entire transaction. I am fine with a hold on the credit card during the rental but wanted to switch and pay for the rental with the equivalent of cash on return but that is not allowed by Fox.
22 Sep 2017
Pros: car was clean. Had satellite radio
Cons: VERY expensive. Lengthy check in process.
20 Sep 2017
Great Rental Overall
Pros: Great rates, fast service, inexpensive upgrades available.
Cons: How far you have to go to get to the pick up / drop off point, not really Fox's fault though. Just the Austin airport setup.
14 Aug 2017
Did not have the car reserved and pricing changed
Pros: Not much Location was in the airport terminal so no bus was needed.
Cons: Did not have the Full Size SUV reserved Did not discount the MiniVan offered as a replacement. MiniVan was not clean. Found multiple empty water bottles under the seats. Rental process long. Did not have the same pricing for insurance once we settled on a replacement car.