Book Enterprise car rentals in Austin

Reviews for Enterprise in Austin

Recent reviews

Traveler rating

Excellent

60

Good

10

Okay

10

Mediocre

12

Poor

0

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car was greatgreat customer

get the cargreat service

car availableairport location

pick up and dropgreat price

staff was very helpfulcustomer service

great experience

8.0

Cons:Everything went well.Reviewed 3 Jul. 2021

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4.0

Cons:Pickup staff were rude and dismissive.Reviewed 13 Jun. 2021

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2.0

Cons:Flight was delayed and when I got there they told me they gave away my car because I was late. No other cars were available, so we spent the weekend using Uber.Reviewed 25 May 2021

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10.0

Pros:The staff was friendly, fast, and thorough. The rep walked around the car with me to check for pre-existing damage. My car was clean amd comfortable.Cons:I rented from an off-airport location due to the low amount of vehicles available in the city. Although Enterprise will "come pick you up", they cannot do that if you're at the airport. So I had to add a $35 Uber ride to the total. The rental was WAY overpriced for a Nissan Altima ($96/day), but they did not have to add a slew of additional fees like the airport places. But the staff were a good group of people. None of that stuff was in their control. I also dropped the car off before they opened. It was weird just leaving the car there, and putting keys in a drop box. I am used to airport locations with 24-hour presence. I never got a phone call or email letting me know they received the vehicle back. I only dropped it off about an hour before they opened, I'm sure it was fine.Reviewed 24 May 2021

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4.0

Pros:One needs to be very careful in checking puck up and drip off locations. My pick up was NOT at the airport . The airport location told me there would be a sleight upcharge to redo the reservation and start a new one. The price was DOUBLE and there is no refund on the Priceline reservation!Cons:The airport should have helped there customer and traveler and explained to me where the other location was. They should have advised me to take a 30$ Cab ride and saved myself over 500$. I had to jump through hoops to get it right. In all fairness, the Representative at the OTHER location was awesome! He was helpful, honest and empathetic to my situation.Reviewed 26 Apr. 2021

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2.0

Pros:NothingCons:They could have actually had a car for me to rent instead of taking a reservation and leaving me stranded.Reviewed 25 Apr. 2021

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8.0

Pros:goodCons:more vehiclesReviewed 17 Apr. 2021

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10.0

Pros:The staff was great and drop off could not have been easier!Reviewed 13 Apr. 2021

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2.0

Pros:Rental companies were not honoring third party reservations and prices. Kayak allowed me to book a car only to have the rental car reach out to me to say they have no availabilities.Cons:Know what your partners have in stock.Reviewed 12 Apr. 2021

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2.0

Pros:NothingCons:When i booked the reservation i typed in AUS for Austin airport the first item that popped up was offsite. did not realize it was off site until the day off and on site was out of cars. ended up paying a lot more. Kayak automatically booked my reservation when i was just trying to see the total costReviewed 9 Nov. 2020

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10.0

Pros:Staff was amazing during pick up and drop off. The car we rented was perfect no issues -excellent service provided.Cons:Great job especially during this time.Reviewed 29 Oct. 2020

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5.6

Pros:Drop off in vegas was easy and staff was kind helpful.Cons:Pick up process in Austin was poor. Agent just said follow me. He walked around vehicle and then said i could go. He did not do a vehicle check with me meaning confirming there are no damages. Didnt tell me where keys were and did not ask if i had questions regarding vehicle functions. I had to go get him and ask where keys were. At that point the agent made me feel rushed and as if i was an inconvienence not a customer. I had to fingure out how to use lights, cruise control ect. I had never driven that car before so perhaps the agents should be mindful of that.Reviewed 8 Sep. 2020

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• Has the Enterprise rental car policy in Austin changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in Austin?

  On average a rental car from Enterprise in Austin costs C$ 85 per day.

• What is the most popular rental car from Enterprise in Austin?

  Intermediate (Ford Escape or similar) is the most frequently booked rental car type from Enterprise in Austin.

• How many car rental locations does Enterprise have in Austin?

  Enterprise has 20 rental locations in Austin. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Austin Bergstrom airport (AUS)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

  Yes