Book Hertz car rentals in Austin

Reviews for Hertz in Austin

Recent reviews

Traveler rating

Wonderful

32

Very good

12

Good

0

Okay

13

Fair

1

Mediocre

0

Poor

104

Find reviews that mention:

location was closedpick up the car

friendly staffrented a car

wrong locationcar available

car was cleanpick up and drop

8.0

Everything was smooth. We enjoyed the vehicle a great deal and perfectly accommodated our needs. I believe we received a free upgrade, which certainly affected how pleased we were with the cost/value. The only negative was we waited over an hour past our scheduled pickup time when receiving the car. There was a giant line of folks, perhaps they were understaffed on a Thursday morning? It set our trip plans back a bit, but it was great otherwise.Reviewed 23 May 2023

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2.0

woudl never use againReviewed 22 May 2023

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6.0

Disappointed that drop off at a different location was impossible even though I was told otherwise.Reviewed 16 May 2023

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2.0

They didn't have the vehicle available when I showed up. Total waste of my time!!!!Reviewed 5 May 2023

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10.0

Friendly staff.Reviewed 21 Apr. 2023

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2.0

I wasn’t able to rent a car because they charged me 600 dollars extra for showing up 2 hours earlier than reserved. They charged my card for that amount without discussing it with me or telling me the total would change that drastically. That location was disrespectful, incompetent and would not let me even speak to a manager. Told me to “take it up with the billing department”. Absolute trashReviewed 20 Apr. 2023

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2.0

Only a single box truck was available for the entire city of AustinReviewed 7 Apr. 2023

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2.0

Cancelled my reservation late afternoon the day prior to travel (with 10:30 AM scheduled pickup) due to lack of cars available.Reviewed 27 Mar. 2023

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10.0

We rented a Tesla, and we don’t currently own one. The time it took to charge took away from our vacation time. Will never rent one again for this reason.Reviewed 24 Mar. 2023

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2.0

Total bait and switch. Rental price more than doubled after hidden or undisclosed “fees.” Car was unclean and smelled of mold. Had to request a different one.Reviewed 21 Feb. 2023

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2.0

We were never even able to get a car. The office was closed when we went to pick it up and there was no one to talk to and the link online had broken. Wouldn’t recommend!Reviewed 14 Feb. 2023

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2.0

Upon arriving the customer service rep in Austin airport told me it will be an additional $40 because the drop off location on the reservation (off airport San Antonio) is closed. He told me to step away while he takes other customers and I think about it. He will not give me the car without paying the extra. I asked for a manager who agreed to give me the car and I would return it at the airport instead and get charged the extra $ but dispute it later. I wasted over and hour and a half dealing with this, after I flew overnight 12+ hours. Turns out the location on my initial reservation has a garage and easy self checkout 24/7. Very frustrating that the employees have no clue about other offices and/or access to more info as employees of the same company.Reviewed 11 Feb. 2023

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• Has the Hertz rental car policy in Austin changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Hertz will continually update its policies accordingly. Please contact Hertz directly for the latest information. You can find up-to-date information on the coronavirus response of Hertz here: Coronavirus (COVID-19) update from Hertz

• How much does it cost to rent a car from Hertz in Austin?

  On average a rental car from Hertz in Austin costs C$ 86 per day.

• What is the most popular rental car from Hertz in Austin?

  Compact (Nissan Rogue or similar) is the most frequently booked rental car type from Hertz in Austin.

• How many car rental locations does Hertz have in Austin?

  Hertz has 8 rental locations in Austin. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Austin Bergstrom airport (AUS)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Austin Bergstrom airport (AUS)?

  Yes