The flight was over 2 hours late.. once we finally got boarded things were fine
No tv. No free wifi. They need to ipgrade these planes - especially on a 2 hour flight.
Flight was delayed for about an hour but overall good experience
Flight team was great and we even arrived ahead of plan!
The boarding agent guy in Lexington on 7/23 that boarded the flights to Atlanta is very rude for working in customer service. I know there were delays but he was dismissive rude and arrogant. Most native Kentucky residents are nice and very cordial he needs to eat a big ole piece of humble pie. I watched him be rude to several people and as much as he could of filled up a delayed flight to save you money and he was so rude to people it was ridiculous. Next no water or snacks on short flights is awful 1st you delay a flight then do not even offer water on the flight.. No thanks I like delta better but I travel ever week and to be treated like this might as well fly American at least they offer water and have better rewards.
Boarding was quick and i made my connection early due to early arrival time
No food or drink, Not much conversation with crew. They didn't come through to check on people. There were no charging stations or wifi to watch movies. It was like being on a bus in the air.
It was beautiful easy and smooth experience. Thank you. Will definitely get Delta for my next travel.
Excellent. No issue and it was on time and arrived early, the best!
Ran out of my choice of main course in BClass. Kind of weird combo for substitute.
They were fast and I like how they used to entertainment system to play video about the safety.
We Left Calgary 1/2 hour late and that made for a tight connection in Denver. After arriving everything was done to help us make our connection. That was a great effort. Thank You United
Plane 3 hours late. Missed connection. No help from gate staff. App horrible. Lost connection repeatedly. No service desk. Finally got help from young girl driving cart.
Horrible; seating was atrocious - inadequate leg room and seat width tight even for a small individual. Profits shouldn’t be everything!
I flew basic economy, so it was what I expected. Crew was nice though, and flight was quick. Would recommend for flights under 6 hours, otherwise would upgrade to something with more leg room.
Airline staff was good the checkin process was ok but the plane itself was very bad the comfort was worst it was worst and the most stiff 5 hours of my life i felt claustrophobic
Calgary desperately needs a star alliance lounge in the transborder area for United.
Leg room was lacking. Legs crammed into seat in front.
Flight was delayed but reasonable notice and communication was always there for the passengers.
I think it would have been better to get a heads up to download the app before getting on the plane as I only had wifi in the airport and didn’t realize the plane was an older one. Maybe a little more communication before hand would be lovely. The seats as always were crammed and uncomfortable and trying to convince people to spend an extra 150 so that we have an extra foot of leg room was less then ideal.
Despite travelling ultra basic for the first time due to such increased rates we both managed with one bag each. Even boarding last wasn’t SO bad.
Flight was early. That’s the only positive I can share. I paid for wifi on the flight and it didn’t allow me to use any streaming services so it was a waste of $20. West Jet also lost my ski equipment on my way to a ski vacation. They told me it would be delivered to the hotel as soon as it arrived at the airport. It was never delivered. I had to pick it up at the airport on my way home. I am completely disgusted with my experience on west jet
I was seated near a "stinky" person. That's not the fault of Westjet🙁😶🌫️
my carry-on bag was delayed and I did not receive it until the day of my return at the airport. This delay caused me significant inconvenience, as I did not have access to my personal belongings for the duration of my trip. I had expected to rely on my carry-on items, and being without them negatively impacted my travel experience.
Technology issues at the bag-check counter caused a delay, and we were unable to check out our bags, ultimately missing our flight. They offered no assistance other than telling us to book another flight out of Calgary. We arrived with plenty of time; if there hadn't been an issue with the kiosk and the length of the lines due to the technical issues, we could have made it home.
Worst check in and bag drop off experience. Staff were incredibly rude given that it’s the WestJet system that is faulty.
The staff at the airport and on the plane were wonderful I especially wanna acknowledge the staff who boarded us at the Calgary airport. The women who helped us board at the airport were incredible… they were so kind and sweet…I very happy with WestJet and I am hoping I can fly more often to Canada.
Staff was nice, helpful, and did all they could. I understand economy seats are bottom of the barrel, but we're crammed in there with others in our row.
It was fine for a low cost trip. No entertainment and poor food offer. The sits were ok. It was on time.
Long lines to board with only two staff checking boarding passes!
