Pros: "Crew was very friendly. Flight was on time. Meals were good. Will be flying with EVA again"
Cons: "Plane was 3+ hours late to depart from San Francisco to San Diego on Christmas Eve. Flight attendants could have been much friendlier. Although it didn't apply to me, I didn't like the manner in which the heavyset female flight attendant asked people to store their items under their seats as we were arriving in San Diego. She was very grumpy. Not polite. No smile. Very bossy. Her poor attitude was definitely not necessary. Alaska can do a lot better."
Pros: "I actually like the foods and the seat is comfortable for the price I paid."
Cons: "Everything is good."
Pros: "Really happy as had a exit seat so lots of leg room"
Pros: "The crew are efficient and helpful. The food is good too."
Cons: "Hope they have anime movie in the choice"
Cons: "First time on Eva air this trip. They did a fine, fine job. Cost was competitive and it was a very comfortable trip."
Pros: "Their service exceeds every other airline I have been on. Amazing flight attendants with quality food and comfortable seats."
Cons: "A little pricier than other airlines but definitely better!"
Pros: "Nice new plane, attentive attendants, food always great. Rarely any complaints with EVA, even on long-haul flights (16+ hours)."
Pros: "I have visited Taipei three (3) times. It’s a beautiful place to visit."
Pros: "I got there. Seemed like no one cared about doing a good job"
Cons: "Really should tell passengers that you are having problems due to weather. Should avoid buses just an annoying flight"
Cons: "They fed us expired food. Expired ice cream and expired yogurt. They could not put my wife and me together and I believe that it violates a new law passed by Senator Chuck Shummer. It made it difficult for me to get her medicine to her. On a short flight it wouldn’t matter as much. But we had to endure it for 15 hours. They only fed us two meals instead of 3. Other airlines put a sticker in front of you if you slept through the meal time."
Pros: "Fast and easy to board nice crew worked fast and smooth large proposal for entertainment"
Cons: "more diversity of beverage offered Also please propose coffee or tea before/after dinner and breakfast, nobody proposed me and I thought it would come later but nothing came. I should have asked before the end of the service but I was surprised it wasn't coming automatically."
Pros: "Crew was friendly , Seats were fine ."
Cons: "They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options"
Pros: "Everything and everyone are Good and Nice ."
Cons: "For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks"
Pros: "Seat worked as designed Got some sleep Crew was helpful"
Cons: "Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life."
Pros: "The crew was amazing and the food was great too!"
Pros: "Check in counter was helpful and friendly"
Cons: "Better enforcement of 1 carry on @ 7kg. Saw some people with a carry on luggage, a fully stuffed backpack and a reuseable bag... 3 bags??!!!"
Pros: "The crew was very friendly and did their jobs well"
Cons: "What could be more fun than being jammed into coach class? It would be the high point of anyone's day. But, it was just a 2 hour flight and I had a good book."
Pros: "Seats were ok on par with other airlines. Food served was good."
Cons: "More leg space."
Pros: "Everything was top notch,crew were super professionals,food was delicious,look forward to flying with them again!!was one hour early on first leg of journey"
Cons: "Softer seats"
The 787 was amazing. Listening to screaming and crying children for four hours was horrible. Small children should be in one section. Seats were very comfortable and leg room was fantastic. Information was very generic on timing.
Cons: "My seat was very uncomfortable- no idea why. Couldn't get comfortable the whole 4 hours!"
Cons: "Because of Boeing disaster did not go to Halifax but were sent by Westjet to TO and then on with Air France. Boarding areas in TO are a long way away (lot of walking) and customs in TO is frustrating and takes a long time."
Pros: "Westjet is just overall awesome"
Cons: "On both legs the seat was super uncomfortable. Really hard."
Cons: "Flight delayed due to a mechanical issue (replace a tire) from YYZ to LAX caused me to miss my connecting in LAX to SJC"
Pros: "Swat was okay, crew was great"
Cons: "Wifi no work, loading was a bit of a joke"
Pros: "Friendly crew"
Cons: "That westjet q400 is an awful aircraft with terrible slimline seats"
Cons: "When landing on final approach close to the ground, the pilot pulled up and passed the airport. It was almost 10 minutes before he got on the intercom and told us what was going on. Apparently traffic control told him there was a backup and to circle around. Not knowing what the situation was, was very nerve racking. It would have been nice to hear an announcement of the situation sooner."
Pros: "Not crowded. Nobody was beside me. USB power. Found space for my carry-on. What more can one ask?"
Cons: "For long flights, these seats are OK at best. Always come off with a stiff back. (What can you do about aging?)"
Pros: "Left on time, arrived early, uneventful which for a plane ride is great"
Cons: "Nothing really, plane was smaller than expected with limited overhead space but everything was able to fit in the bin"
We arrived a few hours early so we had no hiccups. Getting through customs and security are flight left on time and arrived as well on time. Got no complaints
Flight got cancelled twice and I had to pay for Uber with no reimbursement at all. Too much hassle and time waste.
Easy boarding and very practical. The WiFi and outdated entertainment system could have been better.
I enjoyed everything generally. However, getting from the Tarmac to the arrival building required we got on a Bus and meaning they had to wait on everyone to get in from the plane eating a significant amount of time and we still had to get o. The air shuttle to get to the arrival building and saw passengers with connections having to run all the way.
The only thing I would complain about is “ no snack” both of my connections were 3 hrs. The only option was purchasing meals.
I especially appreciated the on-time performance. I had a play scheduled for the evening of my flight and I would have missed it if there had been any delay.
Air Canada has become the Spirit Airlines of Canada, with a fare structure so confusing and so many hidden fees that you end up spending way more than ever anticipated. While traveling back and forth between Washington and Vancouver to be with a family member who was gravely ill, my $1000 “flex” ticket ended up costing me almost $1700 with change fees and seat selection fees which were, theoretically, a part of my flex ticket! Not so flex. Avoid if you can.
It was the best flight to Baltimore I have ever had
Lots of delays for my Air Canada flight. It’s possible hat the delays were not completely the fault of Air Canada, and yet a late night flight became a really late night flight.
I have Million Mile status so always receive good service
Pros: "Boarding and disembarking were very smooth and the crew was very nice."
Pros: "Free direct tv"
Cons: "Poor complimentary headphones; temperature was cold duration of flight; sat on plane for an hour before taking off waiting to de-ice; very rough landing."
Cons: "Muy mal servicio, no dieron ni agua solo galletas vencidas ni una bebida, muy mala experiencia no recomiendo viajar en UNITED"
Pros: "In flight experience was ok."
Cons: "It was difficult to learn gate information, was provided at the last minute, which is tough in a long airport like Munich. Airline few us into an airport that was the center of a political protest which was known at the time of takeoff. We should have been warned as it required 4 hours to leave the Barcelona airport, walking away from it 3 miles in the rain."
Cons: "Boarding process slow and confusing. No intervention by staff No snacks served. Waiting on bags for last 45 min"
Cons: "Missed connecting flight by 15 minutes because of mechanical issue with plane. United made the transition as painless as possible but still wanted to sleep in own bed last night!"
Pros: "The crew was very good."
Cons: "We had a two hour weather delay and 4 gate changes. Had to unnecessarily walk from one gate to the next. Every time we got a. Texted updated we had a new gate number. Frustrating. Then the plane arrived from LaGuardia but there were no flight attendants so we had another 15 minute delay and nowhere to sit. Not happy"
Pros: "Next time no interruption"
Cons: "Too many excuses without details about delays, not happy with the airline"
Cons: "Our flight was delayed and despite assurances by United staff at the gate in Seattle that we would make our flight in SFO to Zürich we were too late and we missed our flight to Zürich. 14 hours later we are still at SFO trying to get on a flight to Frankfurt then on to Venice. We shall see if it actually happens. The couple we are traveling with gave up and went back home to Boise. They also bought their tickets through Kayak."
Cons: "Checking was chaotic with non working terminals and insufficient staff Plane was real old (4” scree...even my phone has bigger screen) Onboard drinks were exorbitantly priced (paid 8.99$ for gin and tonic where I got only half can of tonic) Food was ok"