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Cons: "The food service on the 3 hour leg but we knew that ahead of time so..."

Pros: "Everything!"
Cons: "Remain awesome!"

Pros: "Delta service is amazing"

Cons: "Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins."

Cons: "Seem that they turned off the air conditioning once we landed in the cabin got on the warm side."

Pros: "Amazing service and F&B offered was wonderful"

Cons: "The coffee could’ve tasted better."

Cons: "Todo excelente!!!gracias!!!"

Cons: "The WiFi"

Pros: "Not much. Just a cattle cart to go from here to there. Let's not pretend."
Cons: "boarding process."

Pros: "The snack between two meals"
Cons: "The main dish of meal, Tooth brush"

Cons: "Lost my both bags in transit. Also, did not get wheelchair services at Paris and had to walk everywhere with bad legs. Not good."

Cons: "Cramped"

Pros: "Left ontime great breakfast. Good service No complaints"
Cons: "I loved the trip No negative comments."

Pros: "Delta Comfort om commuter jet"

Cons: "They ran out of overhead space we had to check a carry on bag. My video monitor didn't work so that was disappointing."

Pros: "Wonderful. Food was great.i"
Cons: "I love everything"

Pros: "excellant movies"

Pros: "Quick and easy"

Pros: "Very orderly."

Pros: "My upgrade and breakfast were fabulous!"

Pros: "Excellent very good good"
Cons: "Good service good"

Pros: "The KLM ground staff were extremely helpful and reassuring when there was confusion with my ticket."
Cons: "I booked KLM flights (Cork - Tampa return) but the planes were in fact Aer Lingus and Delta. So I have no idea what KLM is like. When I checked in at Cork the ground staff could only give me a boarding card for the first flight. For the second one she said I would have to go to the Delta counter in Amsterdam. It was difficult to find a counter there or staff as check-in was all by computer. The computer kept saying 'error' when I put in my code. I eventually was directed to a KLM desk (nicely hidden). I was told that my seat no longer existed. At this point the flight was ready to board. Thankfully the KLM ground staff were extremely helpful and reassuring and upgraded my ticket to economy comfort. On the way back, I could only get a boarding card for my first flight. The second two I had to collect at the boarding gate of the second flight."

Pros: "Not applied"
Cons: "Not applied"

Pros: "to their Diamond Medallion customers"

Pros: "On time. Most important"

Pros: "Same as above."

Pros: "Couldn’t find a thing."
Cons: "My husband booked West Jet by phone. They spelled my name wrong on the ticket which caused hours of delays tryng to check in...ultimately leading to our missing the flight. The time spent was around 6 hours....4 of them the were on one continuous phone call where we were bumped back and forth between West Jet and Delta. The problem was never fixed and we haven’t flown home yet. We have new flights booked on Delta but only because Delta took pity....West Jet does no refunds or reticketing. If flights are missed you're out on of luck!"

Cons: "Layover"

Pros: "Thank God I was able to get a refund"

Pros: "Delta automatically rebooked our flight due to delays. We were rebooked on Air Canada"

Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."

Pros: "Delta Studio"
Cons: "Food choices were not appetizing."

Cons: "Plane kinda of old. Just cookies and coffee"

Pros: "on time, clean, prompt. no problem."

Pros: "I liked that the plane was newer and the box snack was really good."
Cons: "Nothing really"

Pros: "What is the issue?"

Pros: "NONE"
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."

Pros: "The costumer services."
Cons: "N\A"

Pros: "I appreciated the kindness of the staff at each of our stops. From beginning to end they were polite, helpful, and kind!"

Pros: "Decent food . On time arrival !"
Cons: "It was fine"

Cons: "Efficient and comfortable all I ask for"

Pros: "I like Delta empowering women."

Cons: "Food choices"

Pros: "Airplane was good, boarding was fast."

Pros: "The Airbus A330 business class seating was more spacious and comfortable than the Boeing 767 I flew to Paris from ATL."

Cons: "Told to drop down a class on arrival at gate."

Cons: "Expected a two hour layover, but due to delay I ended up waiting more that 14 hours at the terminal."

Pros: "Nothing"
Cons: "everything else"

Pros: "Quick and convenient"
Cons: "Comfort and food was lacking"

Cons: "I wasn’t able to choose a seat"

Pros: "Smooth process, nice plane, amicable staff"

Pros: "Yes"
Cons: "Did not serve food."

Pros: "Casual attitude."
Cons: "better food option than a few dusty pretzels and a thimble of water."

Pros: "All good."

Pros: "Gavin at check in was so great!! Amazing and professional!! Great clear concise announcements!"

Pros: "Service was very good."
Cons: "Nothing."

Cons: "I wish there were more food options"

Cons: "Lavatory was too small"

Pros: "Arrived earlier than scheduled."

Cons: "Food options are terrible especially when you pay for them. Better quality needed"

Pros: "price efficiency"
Cons: "gate change last minute"

Pros: "Mate"
Cons: "Late"

Cons: "Way too cramped. Only 1 washroom."

Cons: "Because of the discounted fare I was placed in rear seating at the very back of the plane and to change seats was to cost me $14"

Pros: "Smooth trip."
Cons: "No one would get a wheelchair to get to cart that was on different floor. Driver didn't volunteer to carry bags to cart."

Cons: "No information"

Pros: "On time, free coffee, free pretzels"
Cons: "Going home."

Cons: "Booked our seats 24 hours in advance and could not get seats together. Airline expects us to pay extra for reasonable expectations as that"

Pros: "The crew were very amiable and one member in particular was quite funny during the seat belt demonstration. First one I've paid attention to the entire time."
Cons: "Plane was freezing cold and seats were quite uncomfortable."

Pros: "Talia is an excellent stewardess—She takes good care of people"

Pros: "Haven't taken it yet"
Cons: "Well I'm not on the plane yet cause you left.me stuck in Vancouver"

Cons: "Woman in seat beside should have taken 2 seats"

Pros: "New plane was nice."
Cons: "Snacks offered"

Cons: "Delay"

Pros: "There was a cute doctor and someone made a joke about the movie Alive. That was funny."
Cons: "There was a sick lady and she wouldn't stop coughing. That was gross"

Pros: "Comfortable seats"
Cons: "Late departure"

Pros: "Some of the people who helped with wheelchair assistance for my dad were kind."
Cons: "1. I previously asked for wheelchair assistance for my father and when we dropped off our bags the agent said she would get someone and told us to sit in the waiting area. After five minutes no one came so I went to the assistance desk and they said they hadn't been informed so they sent someone right away. If I hadn't been there to ask, I don't know how long my mom and dad would have sat there. 2. The man who wheeled my dad to the gate was very nice and he said he arranged for all of us to sit together, which was nice because I wasn't able to sit with my parents since we weren't able to choose the same row when we booked. When we boarded, we found out that the seats hadn't been changed, and the person who previously booked the seat beside my parents refused to move so I sat in the row beside them. These problems were minor but they highlighted a lack of communication between staff and the attendant dealing with us wasn't the most friendly either. I used to fly westjet in the early days when I still lived in Canada and I've noticed that the level of service has gone down. Thank you for allowing me the opportunity and space to comment. Asunción Perez"

Pros: "Staff and aervice was great! No complaint!"
Cons: "We had to put our carry on bags a little far away from our seats"

Pros: "I just love WestJet"

Cons: "Transferring between distant terminals in LAX was a pain. I'm glad that I had a long layover between flights to make the journey that required leaving and re-entering security."

Pros: "Not cold, not noisy aircraft"

Pros: "Landed 10 minutes early. Good landing in tough conditions"

Cons: "To the best of my knowledge I paid for a window seat on my trip to Montreal. It was the only option I elected to pay for, yet, I found myself in the middle seat. A personal life lesson we’ll learned and an experience to be remembered & considered, under advisement, on any future bookings."

Cons: "Small!!!"

Pros: "The people that work for WestJet are exceptional! I find everyone there is knowledge, helpful and happy. The last one is why I fly with WestJet. Its a real treat to be so well taken care of."

Pros: "I upgraded and that was definitely worth it."
Cons: "I don't like 2.5 hour flights in general. Just long enough to be annoying. But that has nothing to do with you and your airline."

Cons: "Not one complaint"

Pros: "The Pilot explained his Procedures thoroughly."
Cons: "Same as above."

Cons: "Being late into LA"

Cons: "Got there 2 minutes after check in closed and wouldn't let us fly"

Cons: "My luggage did not make it."

Pros: "Smooth, friendly and cost effective."

Cons: "No entertain system"

Pros: "Nice Staff. Easy process."

Cons: "cabin was too hot"

Pros: "Drinks and snacks several times! Lots of movies!"

Pros: "Comfy legroom (for someone who is 6'5") and comfortable seat."
Cons: "Late take off, late arrival at gate, late baggage delivery."

Pros: "Staff were very good"
Cons: "No frills flight, their booking and computer systems are not good."

Cons: "Everything"

Cons: "Seats are thick but zero lumbar. Back too short at shoulders and I'm only 5'8""

Pros: "ABSOLUTELY NOTHING"
Cons: "Flight was delayed over 3 hours because they had No crew to operate the flight! Such poor customer service on Americans part as well. No answers and rude agents when you tried to ask any questions"

Pros: "The speed at which everything was handled."
Cons: "It was great"

Pros: "Nothing was enjoyable."
Cons: "The flight was 4 hours late to leave and American did nothing to try and remedy the situation. Unacceptable that we are this late. I missed my meetings and they won’t offer any kind of voucher for future travel. But yet we have to pay for change fees!?!? I will absolutely avoid flying American."

Pros: "Left lake but still made it on time"
Cons: "Aircraft was hot. I volunteered to check my carry on and on other airlines they’d let you board early but the lady just made excuses. It’s fine if that’s policy but I don’t appreciate made up excuses."

Pros: "Yes."
Cons: "I tried to mark all EXCELLENT, but I couldn't get the circle to color in the circle excellent."

Pros: "Service and flight was excellent"
Cons: "They were great"

Pros: "Flight was smooth...take off to landing"

Pros: "Nothing"
Cons: "Maybe had a flight crew on time and a plane that wasn’t 30 years old"

Pros: "I have been flying American for 50 years, as a million miler."
Cons: "Another passenger asked for a drink. The passing crew member replied "i dont work first class." Very kindly the passenger asked again for a cocktail. The AA member then said "how many have you had?" Wow would be an understatement. We had been gate tied due to maintenance for over 30 minutes."

Cons: "Flight delayed 24 hrs"

Cons: "Tray table was dirty"

Cons: "Flight was 45 mins late. No drinks or snacks. Small plane. Forced to valet checkin carryon luggage :/"

Pros: "The fight was awesome from takeoff to landing. This has been one of the first flights that my ears did not pop and hurt in years!!! We took off about 10 minutes late waiting on a crew member but made the time up in the air. Great flight!!"

Pros: "Friendly, professional, polite, perfect."

Pros: "The flight crew were friendly."
Cons: "The boarding staff member was extremely overwhelmed being the only person at the desk. She visibly looked frazzled & made it well known. It made me feel insecure about the flight. Then the maintenance crew didn’t notice that there was a dead bird in one of the engines until after we were fully boarded and had to sit on the plane for an hour over our expected time. I appreciated the fact that they were being through for our safety, but catch that before you have people board."

Pros: "Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on ."
Cons: "Movie selection on long flights not impressive ."

Cons: "Getting baggage took an hour"

Pros: "Overall, my experience aboard America Airlines was great!"
Cons: "There was nothing not to like!"

Pros: "The crew was helpful and fast in turning plane over."
Cons: "Flight delayed from 1015 pm departure to 1135pm, so I had to making my arrival at 1am. Hard are the person picking me up. Despite the fact that they moved my flight they closed the Aa lounge at 10 and kick you out, even though they moved my flight"

Pros: "Great staff"
Cons: "Old plane, interior plastic yellowing, engine noise in rear."

Pros: "Snow ruined flight. Crew was great."
Cons: "No entertainment with this flight. Cookies good."

Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"

Pros: "The flight was ok with no issues once we were in board"
Cons: "We hot there in plenty of time for our 7 am flight and were bumped to a 12.30 pm flght. When we returned to book in we were being accused of missing our flight. Finally got vhecked in what a pain"

Pros: "Unfavourable crew. Pilot was very good and detailed though."
Cons: "The smell on airplane, was not offered any water to drink."

Cons: "A few issues: 1) I was not given seat tgth with my 9 year old and was not helped in finding seats together 2) they lost my bag after I took it through customs and I'm still (a week already) waiting for it."

Pros: "Everyone was nice, and accommodating. It was our 3 and 5yr olds first flight. Thank you very much American Airlines!!"

Pros: "Friendly staff. In-flight entertainment included."

Cons: "Too long of a layover when flying from san diego through phoenix to detroit. Need to look for improvement in scheduling to make this a trip enjoyable."

Pros: "Entertainment system was great."
Cons: "Seats too small. I mean waaaay too small."

Cons: "The big delay (almost 4 hours) makes me loose my trip to Canada on the same day."

Pros: "The AA app for entertainment works well, friendly crew."
Cons: "The flight was delayed 90+ minutes, yet they didn't tell anyone until 90 minutes prior to departure. They knew of system delays and should have updated many hours before the flight but they didn't and had us all there very early waiting around doing nothing."

Pros: "Snacks and Beverage"
Cons: "Delays"

Pros: "Always on time and always comfortable."

Pros: "The crew is good"

Pros: "Good crew."
Cons: "The plane was delayed for two hours!"

Pros: "It was very smooth once we were able to take off!"
Cons: "We were delayed in the plane almost an hour with no cool air. They had technical problems."

Pros: "Not a good experience so nothing"
Cons: "AA failed to allow me to check in at initial arrival in Grande Prairie airport so I had to rush to get a boarding pass in Calgary where the AA agent told me it was not an AA problem and sent me back to WestJet. WestJet discovered that it was an AA problem and returned me to the AA counter where it was resolved. Then I had to rush to catch the flight and missed any opportunity to have a decent lunch between flights. Then there was no food offered on the AA flight to Dallas."

Pros: "Clean environment of the terminals and the speed of the shuttle."
Cons: "no comment."

Pros: "Everything was great. Slept the entire flight."

Cons: "Delayed three separate times, American Airlines employees were rude when asked why the flight kept getting delayed. Arrived 3 hours later than expected."

Cons: "We were waiting for 6 hours then our flight got cancelled. We got another flight which is in the second day !! And I am going back to MIAMI on Sunday 7:00 am . What a bad airlines!!"

Cons: "Flight from Ny to Detroit was delayed for 2 hrs. Coming back was worse after multiple delays, they cancelled the flight. they put me on a flight for next day with 2 connections which will reach ny almost 20 hrs later, no aplogises, no hotel room. After more calls put me in another United flight later that night which also finally got cancelled. I had to book a new flight with delta and paid $460 on the spot for that. Still awaiting my refund from American for the return leg which was cancelled and left a lady traveling alone stranded at Detroit airport in the night. Apology or compensation -- forget it, you will never get that! Only now if they can refund my cancelled flight..."

Pros: "Finally getting to my final destination and out of DFW."
Cons: "The flight was originally scheduled to take off at 8:20 pm, but due to several delays did not end up getting off the ground until after 11 pm. After being in the air for about 45 minutes we were informed that there were issues with the engine and that we would be turning around and heading back to Dallas. By this point it was after midnight, and although I was appreciative that safely is a priority, there was no communication as to what the next steps were. After landing we were finally told that we would have to deplane, and after we sat around the gate for awhile we were informed that the flight would be delayed until 5 am. Being 12:50 am at this point a hotel would have been nice, but we were informed that AA was "out of hotels" but that if we wanted we could have a $12 food voucher to use at the one restaurant that was open several terminals over. The AA employee assisting in handing out the food vouchers seemed extremely unapologetic about the situation which didn't help with the frustration everyone was feeling. I will not be booking with AA again, and will be passing along my negative experience to family and friends. It is worth spending the extra money on a ticket for an airline that is more reliable with better customer service."

Pros: "The crew was wonderful. Our flight was delayed 3 hours and they did their best to keep all the passengers comfortable and happy."
Cons: "There was no food or entertainment to rate"

Pros: "We arrived safely"
Cons: "Delay disorganized staff that was not friendly or helpful lost luggage"

Cons: "Plane out dated . It was sad. Tinny seats. And again they boarded all group 1 at once. And all of group 2 at once. Should of done by so many seats\rows. It was horrible. I wouldn't fly American again. Unless I won a trip"

Cons: "The only reason for the one star, is that there was no entertainment or did on the flight. So those categories didn't apply. For me, in my flight experience, it's to get to where i need to be and not to be entertained. Food and drinks aren't needed, I can get that when i get to my destination."

Pros: "On board crew were friendly."
Cons: "The lady working the gate said they do not upgrade service members to first class and could not upgrade our seats. She told us that all American Airlines have different policys in different states. Which is strange."

Cons: "Nothing"

Pros: "I landed safely"
Cons: "The infotainment system didn’t work. Headphones connection is faulty. Everything else was ok."

Pros: "yes"
Cons: "eat"

Pros: "It appears that Air Canada is doing the correct thing for passengers who have reserved their seats in advance....after many years of not applying their written policy of making them board after business class/disabled passengers/passengers with young children, they have created Zone 2 boarding which permits passengers with reserved seating to board immediately after them, therefore guaranteeing them overhead bin space. As we all know, a lot of passengers board with much more than one carry-on, which is a plague when boarding."

Cons: "No AC for the first 30 minutes after boarding so it was wacky hot and stuffy."

Pros: "Nothing"
Cons: "Everything"

Pros: "Everything went as expected"
Cons: "NOthing"

Cons: "Long time till take off"

Cons: "Worst experience !!!!"

Pros: "nothing special."
Cons: "nothing horrible."

Cons: "Lost luggage"

Cons: "Left our luggage in Montreal!"

Cons: "See above."

Pros: "The snack selection is excellent"
Cons: "No complaints"

Pros: "Nice to have free entreteinment"
Cons: "It was uneventful, nothing negative simply average"

Pros: "Everything."

Pros: "Everything was perfect"

Pros: "AC lost baggage"

Pros: "Alles goed"
Cons: "N/A"

Pros: "tout était bien - very good"
Cons: "all was good"

Cons: "The port for the earphones didn't work 100% You had to jiggle it to get it to work"

Cons: "I did not take it."

Pros: "Movies ok"
Cons: "Very very very cold and no blanket !!!!! Was a struggle"

Pros: "Nothing"
Cons: "Everything"

Pros: "It was on time - no delays"
Cons: "Would have liked some snacks along with the drinks offered."

Pros: "Everything was as scheduled"
Cons: "Nothing really"

Pros: "Space between seats in economy class"

Cons: "put on stand by, while this was a non required stop over to Brussels."

Pros: "It was short."
Cons: "The gate area was horribly crowded, extremely chaotic and hot."

Pros: "Service was good"
Cons: "I liked everything"

Pros: "I liked how we got there safely."
Cons: "I did not like the fact I was cramped."

Pros: "boarding was fast and simple"

Cons: "Delayed 2h"

Cons: "My tv didn't work"

Pros: "The fact that the plane landed safely"
Cons: "The service was horrible. They kept changing boarding gates on us. Luggage didn't arrive. A little delay. The service was poor as well"

Cons: "extreme delays and not a lot of updates"

Pros: "Okay"
Cons: "No cookies or pretzels."

Pros: "Nothing"
Cons: "They took our 2 carry on bags , claiming lack of cabin spaces . Only to turn around and lose them en rout to Florida ."

Cons: "Needed subtitles on movies"

Pros: "We set on the runway for over 4 hours."

Cons: "Was put on plane to France, 5 hour layover. Still waiting for my luggage to arrive. Frustrating in extreme."

Cons: "not much in the way of movies."

Cons: "The service"

Pros: "Despite departing late we made it relatively on time"
Cons: "My screen didn't work. The outlet in the seat was also broken. The connection to the Internet was weak and there was a lot of turbulence."

Pros: "One bag did not arrive."

Cons: "Got to Denver 4h Late."

Cons: "The entire Air Canada computer system was down for 45 minutes, and we had to run to make our connection, which we barely did. If the entire system is down, why don't they put a 45 minute hold on the flights since they know that everyone is late? Plus, one of the representatives gave us false information."

Cons: "The rest room did not work"

Cons: "They lost my luggage!!!!!!!!"

Pros: "All went smoothly"

Cons: "At the time at the gate did not allowed me even take my caryon bag with me, the staff was so rude an in an uncivilized manner start fighting with me ,I am a sinor person got very disrespected by your staff, I would like to bring a lawsuit against UA for what you did to me ,I wish an invitator from your office contantact me to explain everything,"

Cons: "Flight could’ve been on time."

Pros: "See above"
Cons: "See above"

Cons: "Gate not ready on arrival."

Cons: "Short trip , WiFi was out but not an issue. Again I was so pleased not to have to climb narrow stairs to board. It was excellent and glad to be home. Maybe some peanuts."

Pros: "Staff"
Cons: "Not enough leg room."

Pros: "The crew were so helpful and nice"
Cons: "Only if teleportation exists"

Cons: "Crowded planes."

Pros: "Everything was great. On time, great room, pleasant staff!!!"

Cons: "LATE"

Pros: "Nothing"
Cons: "Everything went wrong, a car stuck behind the plane. Really? Such BS. Sat in line to take off but wasn’t informed we’d be sitting there for 30 mins."

Pros: "The United staff and flight were great, no complaints. We arrived a few minutes too late for my partner to check in with his luggage so they even arranged it so that he would be able to still catch the flight but the luggage would be sent on the following flight. Definitely saved us from the stress of having to be split up and worried on when there would be room for him to catch an alternate flight."
Cons: "My complaints are with Newark airport (EWR). The AirTran took over 10-15min to arrive and when it finally did we had to get off and wait for another one which didn’t have space for everyone so a group of us had to wait even longer for the next one to arrive. A guy said he missed his flight last time that happened. They had more trains going to the parking lot for customers leaving the airport than they did for people catching their flights! Then there was only one security check in line, even for expedited check in. Despite allocating extra time for our overall commute, we still made it right on time for boarding so make sure to give yourself PLENTY of time when dealing with EWR."

Pros: "Not much to like. The flight was okay."
Cons: "Not having free Wi-Fi and sound on the entertainment.I We could have been offered complimentary snacks as well with the beverage."

Pros: "It was on time and the staff were excellent"
Cons: "Like everything"

Pros: "Boarding was quick and the crew was attentive"
Cons: "The flight left an hour late. When arrived in Detroit the ground crew left our bags on the plane. It took over another hour to figure out what happened. The attendant was not on duty."

Cons: "No food provided"

Pros: "Nothing really everyhing was mediocre."
Cons: "Delayed baggage, smelly flight, food"

Pros: "comfortable and on time"

Cons: "Late"

Pros: "Fantastic service. Much obliged for everything"

Cons: "Horribly rude. She even cursed at another passenger."

Pros: "Excellent!"
Cons: "Excellent!"

Pros: "I didn't like nothing"
Cons: "United needs to training your employees"

Pros: "Crews were great"
Cons: "Seat cushions were old and hard to sit on in excess of an hour. The don't look worn out, but certainly no one is asking. Not very comfortable for a four hour flight."

Pros: "Timely boarding and excellent service"
Cons: "Nothing"

Pros: "On time. Announcer at gate could have been a little clearer."
Cons: "No complaints."

Pros: "The staff was great!!!"
Cons: "The food needs improvement."

Pros: "Nothing"
Cons: "Everything"

Pros: "My complaint with United is twofold: extremely poor customer service and airport experience. First, the plane was delayed Then cancelled took customer service 50 minuets to rebooked on a new flight to sfo instead Sjc which is far away from my house & I paid for CAB!!"

Cons: "Waited until boarding to give me a seat"

Cons: "I'm still here never got out"

Pros: "I like that we landed."
Cons: "This box seems too small to fit it all in. It's United - underwhelmed as usual."

Cons: "Plane from Toronto to Denver could have been a bit bigger / nicer for that long a trip."

Cons: "Delayed departure"

Pros: "Good"

Cons: "Seats are so narrow and uncomfortable. And we never pushed pack on time for all my flights"

Pros: "Efficient and on time"

Pros: "Plane was on time"
Cons: "No food"

Cons: "This was a tiny cramped plane and didnt have much comfort."

Pros: "Na"
Cons: "Na"

Cons: "3+ hour delay"

Pros: "I was pleasantly surprised when they announced those with large carry ons could get tagged and pick up at final destination."
Cons: "The distance between arriving gates and departure."

Cons: "Very long delay"

Cons: "Didn't make it"

Pros: "excellent aircraft, roomy, comfortable and clean. the flight attendants were very attentive but not pushy"
Cons: "very full flight ... tourist season?"

Pros: "Always the service is above and beyond"
Cons: "No complaints"

Pros: "For all everything was OK"

Pros: "Quick, comfortable, smooth, and pleasant"

Pros: "To be not treated like CATTLE!!!!"
Cons: "NOTHING!!"

Cons: "Delays both ways"