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Cons: Better food offerings

Pros: The flight was on time!

Cons: The flight was more than 4 hours late making us miss our connections

Pros: Nothing I couldn’t get this flight because of the delay of the previous one

Cons: The company could have hold it knowing there were travellers on connection. If not, knowing that they were no flight before the next day they could have prepare hotel booking for us because all hotels were full at midnight when we finally could get there.

Pros: Food was better than expected

Cons: I always wonder why they load planes front to back, seems it would be more efficient back to front

Pros: Pretty comfortable

Cons: No monitors for inflight entertainment

Pros: Crew good. Good tv/ movie choices.

Cons: Late check in and takeoff because cleaning crew didn’t show up on time. Late landing because plane below was cleared to take off late. Didn’t receive instructional video until after takeoff because TVs wouldn’t work at first. Uncomfortable seating.

Pros: I was able to change my seat.

Cons: Five hour delay, no entertainment, no food... A really poor experience.

Pros: The crew was excellent; courteous and professional.

Cons: More room for overhead bags so checking carry-on isn’t necessary

Pros: Pretty comfortable

Cons: No monitors for inflight entertainment

Pros: Crew was great.

Cons: Doing a better job with last minute delays and connecting flights. I’m tired of lost bags.

Cons: Gate not ready on arrival.