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Pros: Super clean plane! Staff was very friendly as well

Cons: Nothing, all was great! This was a very pleasant first time flying Alaska airlines. Will definitely recommend

Pros: My friend was experiencing knee pain and the flight wasn’t full. Alaska Airlines upgraded our seats at no extra charge to give her more knee/leg space to help alleviate her discomfort.

Pros: Not like...... I lost some Metal items that I put under the seat in front of me and in the rush forgot to pick them up. Oops this was a dislike. Was unable to collect them as I can't describe them.

Cons: The whole trip was good other than above item. I really like Alaska and especially the crew.

Pros: The crew was good. The problem was our Qantas flight from Auckland New Zealand, to Sydney, Australia, to San Francisco, to Seattle didn't sync with Alaska Air. We arrived in San Francisco after a very long flight. We had gotten our boarding passes in Auckland. When we went to board in SF, there was a glitch and they wouldn't let us board. It took a long time to get that fixed. We missed our flight (with our luggage on it), and had to wait several more hours. Plus Alaska Air had cancelled a flight mid morning and the trickle down result was many people were stuck and waiting on flights. Then we had to wait for a crew to come, then they found something wrong with the plane so had to get in a new plane. It was a long and hard day for everyone.

Cons: I don't know how you sync airline tickets but if they had synced as they were supposed to, none of this would have happened.

Pros: The seats were extremely comfortable! I

Cons: Nothing

Pros: Crew was super helpful and very accomodating

Cons: Can’t think of anything. A few times I’ve flown Delta, the service has improved. Having helpful staff on board is very important . Years ago it was very unpleasant to fly Delta because of rude flight attendants especially on us domestic flights. Hopefully that has all changed. Especially the older crew. If they can’t stand doing better customer service they need to retire . Happy to fly Delta and will let people know.

Pros: Crew was great, check in was fast. Overall great experience.

Cons: Flight delayed for 2 hours

Pros: Not much interaction with crew Felt crammed in

Cons: More leg room And don’t slam overheads so hard

Pros: Thoughtful crew.

Cons: More comfortable seat.

Cons: Check in problems with precheck. There seems to be a consistent issue with seeing our precheck on our boarding pass. This has happened twice. Otherwise good overall. Time to fix the problem

Pros: Crew amazing

Cons: Flight length difference even with non stop

Pros: Nothing

Cons: Overall a horrible experience. Would never choose American Airlines given other choices. This was the second time this year I was held at an airport over 24 hrs due to plane maintenance.

Cons: More luggage space and plugs on the plane to charge devices

Cons: Everything was late, the flight, the logage pick up, the aproching to the station which means 30 minutes inside the plane parked waiting for a spot to get off, and finally The Price.

Pros: Smooth flight, great service onboard

Pros: Boarding was smooth. Landing was smooth

Cons: The power outlets didnt work.

Cons: Flight was delayed 1 hour on the tarmac

Cons: i was somehow ‘offloaded’ from a seat that i paid extra for.

Pros: Staff was very nice

Cons: Flight delayed, again. Blankets smelled molding or worse.

Pros: The crew was good. The problem was our Qantas flight from Auckland New Zealand, to Sydney, Australia, to San Francisco, to Seattle didn't sync with Alaska Air. We arrived in San Francisco after a very long flight. We had gotten our boarding passes in Auckland. When we went to board in SF, there was a glitch and they wouldn't let us board. It took a long time to get that fixed. We missed our flight (with our luggage on it), and had to wait several more hours. Plus Alaska Air had cancelled a flight mid morning and the trickle down result was many people were stuck and waiting on flights. Then we had to wait for a crew to come, then they found something wrong with the plane so had to get in a new plane. It was a long and hard day for everyone.

Cons: I don't know how you sync airline tickets but if they had synced as they were supposed to, none of this would have happened.

Pros: Great crew

Cons: The plane was old and the seats were uncomfortable.

Pros: Great crew. Very friendly and attentive.

Cons: Cleanliness of tray table, and leg room

Pros: No delays, flight crew excellent and courteous. Prompt boarding and smooth takeoff/flight/landing.

Cons: Not much. The Q400 doesn't have very wide seats and no WiFi, but this isn't much to complain about, as it's a small plane.

Pros: Crew was very pleasant. Boarding and deplaning was smooth and easy!

Cons: The seat and area around me on this early morning flight were trashy-- old cups of cheese spread, cracker crumbs, and an empty water bottle.

Pros: The food was shockingly good! Also, loved the service.

Cons: A fold down foot rest would be very helpful.

Pros: The crew had an amazing personality. They definitely enhanced my experience

Cons: Nothing

Pros: The food was shockingly good! Also, loved the service.

Cons: A fold down foot rest would be very helpful.

Cons: The flight was delayed because one or more of the crew were late. I would suggest that when you board a large flight, start from the rear of the plane, not the front. Having to go past everyone to get to your seat is time consuming and somewhat stressful. The food was super gross. The so called beef bulgogi was not appetizing at all. For breakfast, the food was disgusting.

Pros: Crew was amazing

Cons: Everything was pleasant

Cons: The seat and area around me on this early morning flight were trashy-- old cups of cheese spread, cracker crumbs, and an empty water bottle.

Cons: Basic Economy options for carry-on confusing/not clear. Surprise charge of $110.00 once we got to the airport. Airline specified on website that a full sized carry on was not allowed. We were under the impression that meant a personal item (second personal item) was allowed as that is not a full sized carry-on. Confusing language! Airport personnel were entirely unforgiving. Basic Economy is a tactic to attract customer at low price but with substantially subpar options.

Pros: Flight was smooth the whole time

Cons: Seats were very uncomfortable

Pros: On first and off first

Cons: For paying for a business ticket and to be offered a bag of potato chips is unacceptable though I did have a few alcohol drinks. Seats were also well worn.

Pros: There were only snacks, no setback entertainment

Cons: Add a meal and seatback entertainment

Pros: Great crew.

Cons: Entertainment system malfunctioned constantly

Pros: Most of the crew was great with the exception of curbside check-in in Denver.

Cons: Curbside needs to stop chasing cash tips and do their jobs. If they focused on that tips would be easy to come by. The curbside attendant that took my bag didn’t even bother to check my id. He asked me my name and asked where my destination was. I told him Cincinnati as a layover then LaGuardia where he said that was wrong. He then proceeded to print a boarding pass that wasn’t mine and load my bag into the conveyor. Not 5 mins go by when I realize what happened I wound up having to go to special services to rectify the situation. Which ultimately consisted of me waiting another hour in LaGuardia to get my bag. Please delta have these curbside handlers actually want to do their job and stop chasing cash tips.

Cons: Everything was really nice. The snacks were good. I don’t know if there are excellent t snacks but very good.

Pros: Not one of my good experiences with Delta. Two hours delay in the flight

Cons: Information on the flight delay as communication was. at least very poor. Also A 220 was ok but First Class was so so

Cons: Flight delayed by over 4 hours. Took another flight

Pros: Quick trip !

Cons: Getting off was congested, people all got up at once

Pros: There was nothing I liked. The plane was an hour late and nearly missed my connection.

Pros: Very narrow seat

Cons: Food, at least for first class.

Pros: Crew could have been more helpful, had a 30 min layover and the gate was very far away. They could have told us directions

Pros: Crew was super helpful and very accomodating

Cons: Can’t think of anything. A few times I’ve flown Delta, the service has improved. Having helpful staff on board is very important . Years ago it was very unpleasant to fly Delta because of rude flight attendants especially on us domestic flights. Hopefully that has all changed. Especially the older crew. If they can’t stand doing better customer service they need to retire . Happy to fly Delta and will let people know.

Cons: I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure.