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|Distance to city centre||1.1 km|
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-The view was wonderful -The food was amazing specially the dinner -The infinity pool
-The bed & the pillows were uncomfortable. -At the check-in,no one helped us with the luggage as we were standing by the main door.
Excellent service, amazing facilities best spa ever. The view was breathtaking all over the resort the food was amazing, fresh with a lot of varieties.
Wifi signal not covering all the facilities efficiently.
The property is ok, the spa is very nice but the beautiful pool was closed both days (the pool was the reason why I booked the hotel)
The staff was awful, i saw the bartender mix two different wines before taking them at my table and when confronted he was very arrogant about it and denied it even though I clearly saw him do it and could taste the wine was a terrible mix. Also the reception staff was very negative and saw them argue with several other customers. The pool was closed for “strong wind” a light breeze the first day and broken the second. Not worth the cost per night.
In these types of hotels, the owners will often greet guests & make their presence felt particularly in a new establishment such as this. We never saw them & that might explain why quite a few of the staff seemed to be unmotivated & in one instance, rude. Managment needs to get a grip.
Everything was exclusive.
When you stay at Hotel Chalet Mirabell in Avelengo, you'll be next to a golf course, within a 15-minute drive of Trauttmansdorff Castle Gardens and Merano Thermal Baths. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Free valet parking is available onsite.
based on 440 reviews
Things to Know
- Stylish hotel
- Great menu
- Great view
- Good furniture
Policies vary by room type and provider.
Reviews about Hotel Chalet Mirabell
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