Okay
4.0
Pros:
Personnel were very polite and helpful.
Cons:
Desk personnel either wore masks as chin straps, or leaving their nose exposed, or not at all. Server at breakfast left her nose exposed. Bed was lumpy. On our first stay the third floor reeked of pot.
Excellent
9.0
Pros:
Everything else were great.
Cons:
The breakfast wasn't enough.
Excellent
9.0
Pros:
Clean , easy check in and out . Nice location . Breakfast was ok
Cons:
The coffee !!!
Excellent
8.0
Pros:
After a day of traveling it was nice to take a swim and relax in the hot tub. However, there were only a few towels at the pool. This was the same last year. With the Coronavirus we didn't know how breakfast would be served. There was a selection and it was served in to-go containers. It was one of the nicer breakfasts we had on our trip.
Cons:
The hot water temperature is luke warm. I thought it was just this particular place but I have noticed it at other Country Inn where we have stayed.
Excellent
8.0
Pros:
Upgrade to a suite
Cons:
Remodel in progress in the lobby. Furniture in the suite was not comfortable for lounging
Excellent
10.0
Pros:
The friendly staff
Cons:
No
Poor
1.0
Pros:
The breakfast was delicious. It was a hot breakfast with eggs, sausage and biscuits/gravy along with different juices.
Cons:
We ended up with flea bites or bed bug bites all over our bodies when we returned home and we called the hotel to talk to the manager, but the manager wasn't there or too busy so we left a message. The manager never called us back.
Poor
1.0
Pros:
Nothing
Cons:
Had to get keys scanned every few hours to get in our room. Our room flooded while out with friends our luggage soaked with water. They offered to dry them. Told me there was no way to refund any money.
Poor
1.0
Pros:
Location.
Cons:
Decor, smell, motel feel.
Excellent
8.0
Pros:
Location
Cons:
Covid protocol wasn't followed by most of the guests
Excellent
10.0
Pros:
Privacy
Cons:
No smoking
Good
6.0
Pros:
I think this is the best hotel available in this area.
Cons:
No
Excellent
10.0
Excellent
8.0
Pros:
Mattress was good and room was clean
Cons:
Not really
Good
7.0
Pros:
Great location. Nice hotel. Staff was awesome.
Cons:
Dirty towels left in bathroom. Hair and other debris on floor of bathroom. No toilet paper. Looks like cleaning staff forgot the bathroom.
Okay
5.0
Pros:
Staff was pleasant, room average
Cons:
Renovations going on
Excellent
8.0
Pros:
Location and staff were great
Cons:
People in room above us were very noisy.
Okay
4.0
Pros:
The staff was great. Very helpful. The guy at the desk was great and helpful, but he didn’t wear a mask at the desk or when he left it. The two people working the breakfast room were very friendly.
Cons:
Country Inn and Suites usually look great inside and out. This one looks great outside, but very dingy and old inside. Also, I booked a king size bed and they didn’t have any.
Good
7.0
Pros:
Close right off the highway
Cons:
Very outdated and stains everywhere on the carpet in our room. The toilet wouldn’t flush either
Okay
5.0
Pros:
Location and price.
Cons:
Room smelled like cigarette smoke and marijuana. Was not happy about that at all.
Good
7.0
Pros:
The location is near the expressway and was only 8 minutes from my where I needed to be. Also, they offered breakfast.
Cons:
I always thought Country Inn and Suites were more up to date. This one seemed old with a few things that needed an update. Other than that room was clean and no bed bugs.
Mediocre
2.0
Pros:
location
Cons:
Room, dirty, dingy bed wrinkled Staff person coughing and no mask Front desk not concerned that the selected King bed room was now unavailable. Do not recommend this hotel.
Excellent
10.0
Pros:
Hotel room was clean and comfortable. Location was very center and convenient to nearby restaurants.
Okay
4.0
Cons:
i was disappointed in my room this visit. put me in a room above pool which was very noisy during the day, as i work nights, floor was filthy, springs in beds went up/down with any movement. i stay here freq. and this is first time i was disappointed
Mediocre
2.0
Pros:
The location was fine.
Cons:
The hotel was awful and about a 1.5 stars. The room was so bad we asked for a different room. However the second one was almost as bad. The floor was dirty so bad that my wife’s socks turn dark. There was mold on the bed skirt as well the box s
Poor
1.0
Pros:
It has a welcoming appearance
Cons:
The room was dirty with dog hair on the furniture.
Good
6.0
Pros:
Breakfast was nice, breakfast worker friendly. Very large pool.
Cons:
Indoor hot tub, no water. Outdoor hot tub warm water worker said water was 102 degrees it was 90 at best. view from window was a wall with ladder and other junk in view. Front desk staff was reluctantly helpful.
Excellent
10.0
Pros:
?
Cons:
New bed. Better pillows. Way too soft. Bed. Too soft felt like it was bought at Big Lot.
Excellent
10.0
Pros:
everything
Cons:
none
Excellent
10.0
Pros:
they gave me suite. felt like i had died and gone to heaven. lol
Cons:
not a thing
Poor
1.0
Pros:
They were nice enough to refund me without argument. It looks deceivingly nice outside.
Cons:
Dirty rooms and smelled strongly of marijuana from elevator to room. Lights didn’t work, door didn’t lock. Switched to new room with stains on ceiling, dirty sheets, and phone that did not work.
Mediocre
3.0
Pros:
Price.
Cons:
Furnishings are old and ragged. No tissues and no hairdryer in room. No apologies from staff for those 2 things, nor for the fact that we waited several minutes at check in, even though no one else was waiting. Will never stay in Country Inns again.
Mediocre
3.0
Pros:
Location
Cons:
Beds were very uncomfortable. Kids even said they slept bad because beds were so hard. Air conditioner didn’t work correctly.
Okay
5.0
Cons:
Hotel employees were not wearing masks most times. As a result, I opted to not have room cleaned nor utilize coffee area
Good
7.0
Pros:
Friendly staff. Very nice room.
Cons:
Bed (mattress) needed to be upgraded.
Good
6.0
Pros:
Location
Cons:
The room needed updates. The toilet seat was stained and old and gross
Okay
4.0
Pros:
Location
Cons:
Breakfast has horrible, all dried out and only room temperature. Our carpet in our room made your feet sticky. They installed carpet in the hallway while we were there they smelled awful. The counter help could use a uniform. Staff smoking in no smoking!
Good
6.0
Pros:
The location was great. it was clean.
Cons:
It was pretty dated. The outside looked great but the rooms definitely need some updating. It was pretty pricey so I expected better.
Mediocre
3.0
Pros:
Location. Size order room
Cons:
Cleanliness
Good
6.0
Pros:
nice large indoor/outdoor pool, free breakfast
Cons:
hotel could use a makeover, carpet in hallways is old and stained everywhere. Rooms bit dated and AC temperature not easily changed. Staff for some reason didn't wear mask, first hotel I have been too since covid era where zero front desk folks wore mask.
Good
6.0
Pros:
Friendly staff
Cons:
Unclean
Okay
4.0
Pros:
It was fairly clean and had a nice outdoor porch area.
Cons:
Breakfast was disgusting. No smoking areas were not enforced.
Okay
5.0
Pros:
Like the indoor/outdoor pool
Cons:
beds were old and springy
Okay
5.0
Pros:
Conveniently located along our route.
Cons:
Renovations are underway. The room we were given, #313, has had some work done to it but looks to be incomplete. The fire sprinkler heads and smoke detector were still covered in painters tape. Furniture old and worn.
Okay
4.0
Pros:
Convenient location close to the Interstate and restaurants
Cons:
Very outdated and in need of repairs. Both hot tubs were closed. Pool towels are size of hand towels. Shower was broken. There was supposed to be a hot continental breakfast, instead received a muffin & apple in a bag.
Mediocre
3.0
Pros:
Convenient stop halfway home on our trip from ohio
Cons:
Hotel staff was rude when I told them we had a dog. Treated me like I did something wrong when I presented the info. Place was dirty cigarette butts ground into stairwell carpet. Bed was super old and lumpy. I’ve stayed at other CI&S this was rough
Poor
1.0
Cons:
There were no blow dryers in the room and when asked we were told the manager was working on the one they had and would bring one up in which they did not. Breakfast there was none not even a bag breakfast for what I paid I was very disappointed!
Mediocre
2.0
Pros:
Nothing stood out as being the best
Cons:
max 255 characters so I’ll make it quick. Rooms smelled horrible. Shower curtain was disgusting. Breakfast was rudely served and consisted of a chocolate muffin, two granola bars, and a school lunch style cup of juice. Lobby was hot and humid.
Mediocre
3.0
Pros:
Free WiFi.
Cons:
The room had ants.
Mediocre
2.0
Pros:
Friendly helpful service
Cons:
Carpets were dirty and stained in hallway and in room Ants in room Bathroom had leftover hair from someone
Poor
1.0
Pros:
Room was clean
Cons:
Worst night ever!! People across from us had their door propped open, tv blaring & loud talking till almost 4:00am
Mediocre
2.0
Cons:
Got there and there was barley any toilet paper in our room so we called to get more and were brought a rool and was told they were rationing it and they couldn't afford to pay their vendors. Then we weito use the microwave and there was a McDonald's
Poor
1.0
Pros:
The pool and food
Cons:
It was dirty and moldy.
Poor
1.0
Pros:
AC put out musty smell .. beds had a smell of an old man and carpet was dirty.
Cons:
Everything o just posted .. they also were under heavy construction , machine took money 3 times and not clerk to ask @ register
Poor
1.0
Pros:
Breakfast is ok
Cons:
Room is too old and there is a strong smell of mold
Excellent
10.0
Pros:
Pet friendly
Cons:
Coffee
Excellent
10.0
Pros:
Pool, spa, and hot tub were well-maintained. Room was clean. Staff was friendly. Breakfast was delicious and had a nice variety of foods.
Cons:
Nothing, really. Very pleased.
Excellent
10.0
Pros:
Very comfortable bed and room, very quiet.
Okay
4.8
Pros:
The room size and the bed was comfortable.
Cons:
The toilet clogged up, the heat didn't work, and the furniture was very cheap and uncomfortable. I would have been more comfortable,spending half the amount of money I did and staying somewhere else in the same area. I asked for a quiet room so apparently that really means putting me on the top floor as far as possible from the elevator.. Kids ran up and down the hall all night screaming. Overall a terrible experience.
Excellent
10.0
Pros:
Came late but had no problem checking in.
Cons:
Staff was extremely busy.
Excellent
10.0
Pros:
Staff was friendly. Room was comfortable. Location was convient to the interstate
Cons:
Power was out for most of the stay (not their fault) but detracted from the overall staw
Excellent
10.0
Pros:
Fair price
Excellent
10.0
Pros:
Every year we stop at this exact hotel as we go to and from the beach. We have three kids 7, 9, & 11 and this is a major highlight. The indoor outdoor pool combo is what the kids love the most, but the especially the adults love the outdoor hot tub. The front desk staff was helpful and friendly- exactly what we have grown to expect. You can't beat the price.