Hotels near Charleston Yeager airport

Hotels near Charleston Yeager airport

Search hundreds of travel sites at once for Charleston Yeager airport hotels

Yeager (CRW) - Charleston, WV, United States
Check-in
Check-out
Compare vs. KAYAK |

Best hotels near Charleston Yeager airport

Cleanliness
9.3
Comfort
9.4
Facilities
8.4
Location
9.1
Overall
8.8
Overall 9.0 Excellent
Based on 168 reviews
Cleanliness
9.3
Comfort
9.4
Facilities
8.4
Location
9.1
Overall
8.8
Cleanliness
8.6
Comfort
8.0
Facilities
8.6
Location
9.3
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.5
Location
9.1
Services
9.1
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.3
Location
9.1
Services
9.3
Staff
9.1
Cleanliness
9.2
Comfort
9.4
Location
8.8
Services
9.2
Staff
9.2
Cleanliness
9.4
Comfort
9.5
Location
9.1
Services
9.5
Staff
9.7
Cleanliness
9.3
Comfort
9.5
Location
8.9
Services
9.2
Staff
9.3

Excellent 10.0
Pros: Great location, clean and comfortable.
Cons: They don’t allow breakfast paid for through bookings.com to be received at the facility. Please refund the $20 you charged me.
Excellent 9.0
Pros: Very clean, reasonably spacious King suite with a view of the Elk river. Comfortable! Avoid the breakfast though - expensive and lousy. Starbucks is across the parking lot.
Cons: Breakfast was ... pretty disgusting really; and $20+.
Excellent 8.0
Pros: THE LOCATION OF THE HOTEL
Cons: THE EMPLOYEE LEE WAS A RACIST AND WAS VERY UNPROFESSIONAL
Excellent 9.0
Pros: Staff was friendly and responsive; workout room was well apportioned with a variety of machines, hand weights, and open space; bed was extraordinarily comfy—melted into mattress and sheets were super soft-as were the pillows. Close to wide variety of restaurants.
Cons: Frustrated that website stated pool was available, but wasn’t. Confused that COVID protocols were listed on doors of both workout room which was open (even though guests would touch more surfaces) and the pool was closed (where there was almost no touching of surfaces)
Excellent 10.0
Pros: The room was incredibly large for the price. The views of the river were absolutely stunning. The beds are comfortable
Cons: Na
Excellent 10.0
Pros: Modern decor and the bed was extremely comfortable.
Good 7.0
Pros: Easy to get to from the freeway and it’s right next to a Starbucks. There were ample hand sanitizer stations. Convenient parking.
Cons: Upon arrival not acknowledged by the host. No sign of sanitizing remote controls. No grab & go breakfast included.
Excellent 10.0
Pros: Staff
Cons: N/a
Excellent 10.0
Pros: Very clean, nice stay.
Cons: Enjoyed our stay
Excellent 8.0
Pros: Location by the river.
Excellent 10.0
Pros: This hotel was a great value! It sat right on the river. Our room overlooked the river and we enjoyed seeing the boats and the sunset. There was a courtyard also on the river with a fire pit. We were able to walk three blocks to our restaurant.
Cons: No
Excellent 9.0
Pros: Hotel was very clean and the staff was superb!
Cons: Not at all!
Excellent 10.0
Pros: We were very pleased with the room, the cleanliness, the safety precautions. The view of the river was lovely. The room was quiet.
Cons: They missed picking up a used water box under the bedside table.
Excellent 10.0
Pros: Actually I like the personnel the best as they were both professional yer personable and attentive.
Cons: the tv in room 410 had a darkened picture could not figure out how to adjust the brightness.a bit disturbed awakened by maid knocking to see if and when we were checking out when it was a couple hours before Noon check out & a do not disturb sign up.
Excellent 10.0
Pros: Location. Restaurant/Bar in the hotel.
Excellent 10.0
Pros: Staff was wonderful Hotel employee checked us in and she was very professional, helpful and courteous best check in in a long time.
Cons: No everything was great!
Excellent 10.0
Pros: Very clean room with comfortable king size bed
Cons: A little pricey
Excellent 9.4
Pros: Location Cleanliness Room size
Cons: Pool size is very small No hot tub
Okay 5.7
Pros: Polite staff and location to the Civic Center. View of the river and a fire pit outside close to it. Clean with a welcoming entrance.
Cons: Reserved double queen with pullout couch. GOT single king with pullout couch right next to the elevator. 3rd party website said cots were available but this hotel does not have them. Staff ensured that fold out couch would make a queen bed...not even close; super single at best. Although very polite the staff made no effort to help me out. Blamed the booking site. Called Hotel.com and my call was finally taken by an Indian woman that I could barely understand in a large office with quite a bit of background noise. Of course bookings are "subject to availability" even though I paid for something else. So she blames the hotel. Very poor customer service from both parties. Will not use either again.
Courtyard by Marriott Charleston Downtown/Civic Center - Charleston
Rated #1
9.0
Excellent 9.0
Based on 168 reviews
Details
Reviews
C$ 198

Cleanliness
9.4
Comfort
9.2
Facilities
10.0
Location
8.9
Overall
10.0
Overall 9.0 Excellent
Based on 165 reviews
Cleanliness
9.4
Comfort
9.2
Facilities
10.0
Location
8.9
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
8.9
Services
9.4
Staff
9.5
Cleanliness
9.5
Comfort
9.2
Location
8.9
Services
9.3
Staff
9.5
Cleanliness
9.2
Comfort
8.8
Location
9.4
Services
9.2
Staff
9.2
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.3
Comfort
8.9
Location
9.1
Services
9.3
Staff
9.3

Excellent 10.0
Pros: Very clean everywhere. Staff very informative and friendly . Much quieter than i expected . Will become my favorite place to stay.
Cons: Nothing not to like. Great place to stay.
Excellent 10.0
Pros: Great room for the money. Essential items were available. Super soft sheets!! We did enjoy the breakfast too. Even with lockdown, breakfast was served. Thank you.
Cons: The coffee.. lol. Needs a little love.
Excellent 10.0
Pros: Very friendly, knowledgeable, and professional. Close to the city and shopping. Restaurant on property.
Cons: Prices were slightly higher than other motels in the area.
Excellent 10.0
Pros: It's in a perfect spot that is 10 minutes from downtown Charleston but feels like it's in the middle of nowhere in the mountains. Nice and quiet and peaceful compared to downtown.
Excellent 10.0
Pros: This hotel has consistently been one of the easiest and cleanest places for us to stop in the past few months as we've been traveling. I highly recommend them to anyone staying in the Charleston area, especially in lieu of staying in downtown.
Excellent 10.0
Pros: Clean, friendly staff.
Cons: No
Excellent 10.0
Pros: Convenience to town, very clean.
Excellent 10.0
Pros: Staff was very congenial. Room was small, but had everything a larger room would have. I was a little surprised that there was only a shower and no tub, but it was not really an issue. Breakfast had more selections than any I've encountered.
Cons: The sink was very slow to drain
Excellent 9.0
Pros: Convenient location for my trip.
Cons: I reported to the staff that the sink did not drain quickly, nor did the stopper on the sink close all the way. Not safe for cleaning and inserting my contact lenses.
Good 6.0
Pros: functional. good breakfast, helpful staff.
Cons: very small rooms, toilet seat was loose, large groups of people parting in the parking lot
Excellent 9.0
Pros: staff and roomm
Cons: no
Excellent 10.0
Pros: Quiet, clean, extraordinarily friendly and helpful staff, good breakfast
Cons: no
Excellent 10.0
Pros: The Staff was amazing. The rooms were very clean.
Cons: No. Everything was great.
Excellent 8.0
Pros: Clean, friendly staff.
Cons: My ONLY complaint is our room faced the Interstate and could hear big trucks breaking on exit ramp.
Okay 4.0
Pros: Location
Cons: Old building. Multiple layers of paint. Room smell awful. Musty
Good 7.0
Pros: Staff was curt round and efficient. Security guard was located by door and in patrolling parking lot at night.
Cons: Room smelled of cigarette smoke- not over- whelming just unexpected.
Good 6.0
Cons: Rooms were very cramped. I stayed on a Thursday night, before a holiday weekend, and feel I paid entirely too much money, especially after I saw what I got. The breakfast was below avg as far as hotel free breakfasts go, of which I've had a lot.
Good 6.0
Pros: The staff was very nice and helpful!
Cons: I did not like the bathroom door because it would not shut all the way.
Good 7.0
Pros: The staff was very friendly!
Cons: The bathroom door did not shut properly.
Sleep Inn Charleston - Charleston
Rated #2
9.0
Excellent 9.0
Based on 165 reviews
Details
Reviews
C$ 135

Cleanliness
9.3
Comfort
9.4
Facilities
8.1
Location
8.7
Overall
8.0
Overall 8.8 Excellent
Based on 255 reviews
Cleanliness
9.3
Comfort
9.4
Facilities
8.1
Location
8.7
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
9.4
Comfort
9.4
Location
8.8
Services
9.4
Staff
9.5
Cleanliness
8.8
Comfort
8.8
Facilities
8.4
Location
8.0
Overall
8.4
Cleanliness
6.0
Comfort
8.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.4
Comfort
9.4
Location
8.5
Services
9.2
Staff
9.5
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Facilities
9.0
Location
8.7
Overall
8.0
Cleanliness
8.9
Comfort
8.5
Location
8.0
Services
8.3
Staff
8.5

Mediocre 2.0
Cons: Very poorly soundproofed. I could hear the people in the Next Room as if they were standing next to me. I'm a very light sleeper and the hotel must have been cheaply constructed because I could hear everything every time someone left their room in the hallway.
Excellent 10.0
Pros: It has a airport shuttle!
Excellent 10.0
Pros: Clean, convenient location, friendly staff :)
Excellent 9.0
Pros: Because of Covid...it was bag breakfast.
Excellent 10.0
Pros: We had an issue with heater not working so were upgraded to a suite. The facility was clean and comfortable. WIFI was very good. Staff was outstanding. Downtown Charleston is walking distance away, found an interesting little BBQ place there with an awesome beef brisket.
Cons: Still Covid restrictions on breakfast so forget about a hot waffle or fresh eggs. They have microwave sandwiches and other things though. Not a deal breaker.
Excellent 9.0
Pros: Super clean, friendly staff, close to the Interstate.. pet friendly.
Excellent 10.0
Pros: The cleaning for Covid seemed to be a priority with the hotel. All of the staff we had interaction with were helpful and pleasant.
Excellent 10.0
Pros: The check in clerk was very friendly and helpful. Room was clean and bed was comfortable.
Good 7.0
Pros: The room was spacious and well kept up and the queen size beds were comfortable. Hotel front desk/guest services personnel were friendly and promptly delivered towels and toilet tissue when we called late every night.
Cons: A room with 2 queen beds should have at least 2 chairs. It had only 1 even though there was room for 3. During our 3-night stay, the room wasn't cleaned even after we asked on day 2. Used towels piled up, waste baskets overflowed, no extra toilet tissue.
Poor 1.0
Pros: Swimming pool
Cons: Everything else
Excellent 10.0
Pros: The highway wasn’t too busy like it was down town
Cons: That the breakfast buffet was closed but that was due to covid.
Excellent 8.0
Pros: Modern and clean room.
Excellent 10.0
Pros: Very clean and updated. Comfortable bed, huge tv, nice sized shower.
Excellent 9.0
Pros: location, easy parking, spacious rooms
Cons: breakfast needs an upgrade
Excellent 10.0
Pros: This hotel is very clean and the staff is very polite and kind. The rooms were well appointed and clean. The provided breakfast was also very good. Will definitely go back if we are driving through WV and need a rest!
Good 7.0
Cons: Lack of restaurants nearby
Excellent 8.0
Pros: We were just traveling through the area and this hotel was an easy off & on to I-64.
Cons: Not an appealing neighborhood nor a good selection of restaurants nearby.
Excellent 8.0
Pros: This place was great. Staff was outstanding and helpful. Room was clean and had an adjustable thermostat. The fan was a bit loud when it kicked on, but not enough to wake anyone. The location doesn't offer a wide selection of of dining options, but the ho
Good 7.0
Pros: location, cleanliness
Cons: I have stayed at this hotel many times. The last time I stayed I left a bottle of cologne in the room. No way it could not have been found. When I inquired about it at the desk upon check-in they said there was no cologne there. I'm very unhappy.
Poor 1.0
Pros: For the most part the staff was friendly and the hot breakfast was great!
Cons: Being renovated during stay.Had i known this i would definitely have chosen different hotel!Everything was torn up, messy, noisy, & very dirty.Trash cans in our room didn't even have bags.$--/nite is at least 2x what i'd pay had i known about construc
Mediocre 3.0
Pros: location and price
Cons: under construction. workout room closed, spa closed. breakfast much less than previous stays.
Mediocre 3.0
Pros: Staff
Cons: Room was disgusting. And, didn’t have a room available that was sold to us via the site.
Mediocre 3.0
Pros: location, helpful staff.
Cons: dirty linens in room when I checked in. remote control did not work. leak in shower head sprayed water in various directions causing all toiletries to get wet. disappointing as I've stayed here many times and always had a pleasant experience until now.
Poor 1.0
Pros: The location was convenient and the gentleman who seemed to be the manager was very friendly.
Cons: DIRTY! 4 tries (for room) and all unsatisfactory. messy sheets, no real pillows in some rooms, spots and smudges on all surfaces, unswept/not vacuumed etc. one room smelled like sewer. dust/cobwebs one room. hair on sheets in 1 rm, to name a few.
Okay 5.0
Pros: The staff was amazing. They remembered my name and always asked if I needed anything. The room was remodeled and very nice but the bathroom was terrible. They need to upgrade the bathrooms. The bathroom was awful
Good 7.0
Pros: Great value, great desk staff
Cons: The transportation was very unreliable. The driver never came, almost 30 minutes after I was supposed to be driven to the airport. I caught a ride with another guest. Almost missed my flight, and messed up my whole travel itinerary.
Okay 5.0
Pros: Front desk staff was very friendly. They had bevarages in the lobby available 24/7
Cons: The room was not very clean. Looks like the change out the sheets and towels and that was it. Not a thorough cleaning job. Breakfast was cold.
Excellent 8.5
Pros: Beds were comfortable, breakfast was convenient. Staff was friendly and heloful. The pool was beautiful and would have been great for the kids, but it was under renovation. They did offer us to use another hotels pool aboit 10 minutes away, but i did not feel like traveling.
Cons: Bathrooms wrre not updated. There was a rusty tyoe ring in the sink and the the shower had several spots that appeared to have been touched upp witj porcelain paint. The room was cramped snd small. Therre was left over candy in one of the drawers from a previous guest. Pool was under renovation.
Excellent 9.4
Pros: The ease of making the reservation which cost $145+ BUT... (See Next Panel > What I Didn't Like)
Cons: The fact that $ 93.91 Is Still Lingering on my Credit Card as a "Pending" Charge makes me Very Nervous!!!
Excellent 10.0
Pros: The hot tub was great!
Cons: There was nothing negative.
Okay 5.1
Cons: We woke up in the middle of the night to a very smelly room. We were not sure what caused it. If it had been earlier we would have moved.
Excellent 9.4
Pros: Great value-access to Holiday in amenities-good tasting-free-breakfast -computer and printer access-Central location
Cons: Little wear and tear -bathroom ceiling- Near train tracks-and Dow plant-high chemical content in the spa-hot-tub made my eyes red -had to cover my face to stand the chemicals-Most likely not their fault though- Stay but skip the hot-tub. The work out room was nice -wished for some lighter weights 8lbs & 12lbs would have been good for the ladies. Very good over all -would stay again :)
Okay 4.5
Cons: Dangerous toaster. Got painful burn.
Fairfield Inn and Suites by Marriott Charleston - Charleston
Rated #3
8.8
Excellent 8.8
Based on 255 reviews
Details
Reviews
C$ 170

Cleanliness
9.0
Comfort
8.8
Facilities
7.2
Location
8.2
Overall
8.0
Overall 8.6 Excellent
Based on 369 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
7.2
Location
8.2
Overall
8.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.7
Comfort
8.7
Location
8.3
Services
8.4
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
10.0
Staff
10.0
Cleanliness
8.5
Comfort
8.0
Facilities
7.5
Location
8.5
Overall
8.0
Cleanliness
9.2
Comfort
8.9
Location
8.3
Services
8.6
Staff
9.0
Cleanliness
8.2
Comfort
7.9
Location
7.8
Services
7.5
Staff
8.4
Cleanliness
9.2
Comfort
9.0
Facilities
4.0
Location
8.2
Overall
6.0
Cleanliness
9.0
Comfort
8.5
Location
8.0
Services
8.4
Staff
8.8

Good 7.0
Pros: /
Cons: /
Excellent 8.0
Pros: The staff was very friendly and helpful! The room was really clean.
Cons: The breakfast was disappointing (COVID-19 strikes again).
Good 6.0
Pros: Big rooms
Cons: Staff wasn’t as friendly as expected. Very aggressive.
Excellent 10.0
Pros: Everything was good
Excellent 10.0
Pros: The staff was wonderful. I left my purse and was call immediately when the staff found it!
Excellent 10.0
Pros: Everything was great. I was there due to power outage at my home for three days.
Cons: I wish there would have been a coffee pot in the room.
Good 7.0
Pros: Covid 19 makes breakfast light. Good coffee.
Cons: Fresh fruit would have been nice.
Excellent 8.0
Pros: cleanliness
Cons: location of tv
Excellent 10.0
Pros: Clean and nice even the women at the front desk was really nice
Cons: No hot breakfast because of COVID-19. I been at othe hotels and the had hot breakfast and everything was spread out
Excellent 9.0
Pros: Newer building. Clean and efficient. Room wasn’t that big, but it didn’t need to be. Bed slept well and lots of water pressure in the shower.
Cons: No breakfast was served because of COVID protocols. They gave us a to go bag instead with a small bottle of water, granola bar and oatmeal creme pie. (Free coffee and juice in the lobby.)
Excellent 8.0
Pros: The staff were very helpful and friendly.
Cons: The hotel is right beside the railroad tracks and rooms are very small.
Excellent 10.0
Pros: Very clean and nice employees
Good 7.0
Pros: Very clean and relatively new.
Cons: the room was a bit small and the desk chair's hydrolics didn't work.
Excellent 9.0
Pros: The front desk clerk was very energetic & knowledgeable about the area.
Excellent 8.0
Pros: Easy access to highway
Excellent 10.0
Pros: When I lost my key to the room at 4 in the morning the staff made me new ones no questions asked.
Cons: The guy who checked us in wasn't very polite and we were supposed to get breakfast but all they offeres was juice and coffee due to Covid 19 which I think should have been warned a head of time
Mediocre 2.0
Pros: location was convenient
Cons: internet was awful, very slow and kept shutting down
Excellent 10.0
Pros: I wandered in weary from my drive at 1am and was glad to experience no “red flags” as a single woman - just a great place to stay!
Okay 5.0
Pros: Quiet and clean room with a very comfortable bed.
Cons: The bath towel had holes in it. I was so shocked to see rag towel that I took picture. There was no egg offering at breakfast.
Excellent 8.8
Pros: The front desk staff was courteous, and the room was very clean.
Cons: The room was a little small, but it had everything we needed.
Good 6.2
Pros: Location was good--very easy access on and off I-64. The bed was comfortable and the AC was good.
Cons: The room was very small, The TV was small and placed high on the wall above the desk making viewing from the desk uncomfortable. The "High Speed" internet is a awful. Highest speed in the morning tested at 2 Mbps and slowed down in the evening. The system kept disconnecting the internet access making it very frustrating to use. Ended up tethering to my data plan on my phone.
Excellent 8.0
Pros: Every thing except the pillows. :-)
Cons: Bring a pillow from home with you.
Microtel Inn & Suites by Wyndham Charleston WV - Charleston
Rated #4
8.6
Excellent 8.6
Based on 369 reviews
Details
Reviews
C$ 107

Cleanliness
8.8
Comfort
8.7
Facilities
8.4
Location
9.2
Overall
8.7
Overall 8.6 Excellent
Based on 328 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
8.4
Location
9.2
Overall
8.7
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
9.0
Cleanliness
8.5
Comfort
8.5
Location
8.9
Services
8.3
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
8.1
Comfort
8.5
Facilities
8.0
Location
8.3
Overall
8.8
Cleanliness
8.8
Comfort
8.7
Location
9.4
Services
8.6
Staff
9.2
Cleanliness
9.1
Comfort
9.0
Facilities
8.0
Location
9.3
Overall
8.0
Cleanliness
9.2
Comfort
8.9
Facilities
9.3
Location
9.3
Overall
9.0
Cleanliness
8.8
Comfort
8.4
Location
8.9
Services
8.3
Staff
8.9

Excellent 10.0
Pros: Everything was very clean and comfortable. Staff was very friendly!
Excellent 10.0
Pros: It’s proximity.
Excellent 8.0
Pros: the price was the best part; mattress is solid and comfortable
Cons: Ice machines are on floors 5, 7 and 9, so you may have to take an elevator to get ice. The restaurant was closed due to COVID and the worst was that there was no microwave in the room and parking is $12
Excellent 8.0
Pros: Beautiful view. Clean room.
Cons: The bathroom sink was leaking.
Excellent 10.0
Okay 4.0
Cons: 4 price of room I think it could have included a updated room
Excellent 9.0
Pros: The location and view were great. Hotel was clean and classy
Cons: This is not-picking but the cable was terrible. I haven’t seen cable like that in years ina hotel. Where half the channels are blank and very few stations. I am at another hotel as I type this (at our Christmas destination) and they have normal
Excellent 10.0
Pros: Location
Cons: Price little high
Excellent 10.0
Pros: Downtown. Nice staff. Clean.
Excellent 10.0
Pros: -Very Clean -Updated/Modern feel -Friendly and helpful staff -Onsite Dining -Good location with views of the river and within walking distance to many restaurants
Excellent 10.0
Pros: Staff was great
Cons: Pool was not open and did not state it was closed before booking.
Excellent 8.0
Pros: Close proximity to downtown
Cons: 2 double beds instead of queen beds
Excellent 10.0
Pros: Nice location. Clean room overlooking the river. Would definitely stay again. Staff was very friendly.
Excellent 10.0
Pros: Very nice room at a great price.
Cons: No
Good 7.0
Pros: Location
Cons: No free breakfast. No microwave in the room. Elevator from the parking structure wasn't working.
Excellent 8.2
Pros: Cute town, with a good view of city from room and nearby to many cute restaurants.
Cons: N/a
Okay 5.0
Pros: Nice hotel rooms with great view.
Cons: There was foid left in the refrigerator and the trash cans were dirty and there was no body wash or shampoo in the dispensary containers in the bathroom
Excellent 8.8
Pros: Staff very friendly, helpful using shuttle to take us to local restaurant where parking didn't exist. Beds comfortable, clean, and shower was great!
Cons: Pool very small and was overrun by small very loud children with a teen sitting with them. Missed the breakfast found at other hotels we stayed in during our 5 day road trip, charged for parking behind hotel, only location we have been charged for parking. New batch of keys didn't all work, given 2 keys but only one would work, several other customers in line to get keys replaced.
Excellent 8.0
Pros: They're an awesome sports bar that's attached to the hotel.
Cons: Wish they had ports so that you can charge your electronic devices
Excellent 10.0
Pros: Nice rooms in heart of town.
Excellent 8.2
Pros: Location
Cons: Room booked was not available. Checked in and was give room with 2 double beds. 2nd check was able to switch to king bed handicap room.
Good 6.2
Pros: Location was great,staff was friendly, decor was fresh
Cons: Pillows were terrible, hallway noise was very loud
Excellent 8.8
Pros: Comfy bed, very clean, everything is new and fresh. Rooms are quiet, you can't hear people in the halls or above you. Room service good, food is decent. Location is cool right on the river. Overall I would recommend this hotel and would stay here again.
Cons: $10 parking surcharge which they tell you about after you check in and you don't have a choice you have to pay it. No free breakfast (at this price should be included), front desk staff grumpy & gives slight attitude. Both nights different people were rude to me. Parking garage is creepy.
Excellent 9.1
Pros: Mia at the front desk was very helpful in resolving a mistake I made with my reservation. There was also a new young man who was in training. He was sharp and very proffessional
Cons: Parking building as well as the way you had to get there was very dreary.
Good 7.7
Pros: Everything was very clean and the staff was friendly and helpful. My favorite things: Craft beer at the bar Updated decor-- very swank Location Big rooms
Cons: No free breakfast = sad face
Excellent 9.6
Pros: Great bed. Slept awesome. Very clean. Loved it.
Four Points by Sheraton Charleston - Charleston
Rated #5
8.6
Excellent 8.6
Based on 328 reviews
Details
Reviews
C$ 169

Cleanliness
8.9
Comfort
8.7
Facilities
8.4
Location
8.9
Overall
8.2
Overall 8.3 Excellent
Based on 281 reviews
Cleanliness
8.9
Comfort
8.7
Facilities
8.4
Location
8.9
Overall
8.2
Cleanliness
9.0
Comfort
7.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.8
Comfort
8.8
Location
8.7
Services
8.4
Staff
8.4
Cleanliness
8.0
Comfort
10.0
Facilities
6.0
Location
10.0
Overall
8.0
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.6
Location
8.9
Services
8.0
Staff
9.2
Cleanliness
8.8
Comfort
8.8
Facilities
6.0
Location
9.2
Overall
6.0
Cleanliness
9.0
Comfort
8.8
Facilities
9.0
Location
8.8
Overall
7.0
Cleanliness
9.1
Comfort
8.9
Location
9.3
Services
8.8
Staff
9.1

Mediocre 2.0
Pros: Location was nice.
Cons: I paid extra for “complimentary” breakfast. We get there and all they have to offer is a egg croissant. I have 5, 7,7 year olds- they don’t want an egg croissant and that wasn’t worth the extra $20 I paid. Staff wasn’t friendly or accommodating.
Excellent 8.0
Pros: Comfortable and clean. Staff was very friendly.
Cons: The pet fee was much more than I usually pay ($100). Parking also cost $15.
Good 6.0
Pros: Staff was great
Cons: It’s ridiculous that this was the only hotel I have ever stayed in and I have stayed all over the country that I had to pay to park ! Pay for WiFi! And it’s said there would be free breakfast and we had to pay!
Excellent 10.0
Pros: Everything
Poor 1.0
Cons: I got charged an extra $200 with no explanation.
Excellent 10.0
Pros: The people working were all so friendly
Cons: Honestly nothing I didn’t like.
Okay 4.0
Pros: Nothing
Cons: The listing said they have a pool and hot tub and sauna, they only had a pool available. They originally checked us into a room that hadn’t been cleaned yet. Not enough characters available to describe the issues.
Excellent 8.0
Pros: Being on the 9 th floor was a smile to me, plenty of elevators (3), and the close proximity to a mall was a blessing....
Cons: The parking could be better, I think there were only 2 handicap parking spot that I saw on the first two levels.
Excellent 9.0
Pros: Good price and close to interstate
Excellent 8.0
Pros: Nice location, comfortable room
Cons: Very strong scent in the lobby, maybe some moisture issues, felt slightly damp/humid.
Excellent 9.0
Cons: Hotel was very good. Small bathroom
Good 7.0
Pros: The bed was comfortable.
Cons: There is a $15 charge for parking that was not made clear prior to reserving the room. The elevator in the parking deck did not work.
Excellent 8.0
Pros: Really clean and comfortable room.
Okay 5.0
Pros: room location were good
Cons: The check-in clerk charged my bank card erroneously and tied up my funds that I needed because I was travelling to WV because of a family emergency. So this greatly inconvenienced me.
Excellent 8.0
Pros: Location, centrally located for shopping and dining.
Cons: No indoor Jacuzzi
Good 7.0
Pros: The check-in and check-out staff were fantastic.
Cons: Decor did not appear as well maintained as expected for the price and the rating.
Excellent 9.0
Pros: The location for my purposes was great.
Cons: The elevators were a little slow
Excellent 10.0
Pros: Great staff. Professional and courteous.
Cons: Very limited parking for a Saturday night. Check yo see if hotel is depositing an event.
Excellent 9.0
Cons: Had to pay for parking...15 dollars per night.
Okay 5.0
Pros: The location is the only thing worth mentioning about the hotel. Right across the street from the mall and lots of restaurants close by. Everything else was just average. Not worth a 3.5 star rating.
Cons: Had to pay $15 to park your vehicle in the parking garage. Went to have a beer at the hotel bar, it tasted like crap. They let me try another beer, tasted worse than the first. It tasted like half vinegar. I do not think the lines have ever been cleaned.
Mediocre 3.0
Pros: First night king bed, but had to move because of event noise
Cons: A family reunion event there was so noisy that we had to move to a step down room & parking was $15 a night
Good 7.0
Pros: Beds were comfortable and room was clean.
Cons: $15 a day parking and no free breakfast doesn't seem very 3.5 star
Good 6.0
Pros: Clean and relatively well organized. Closely located to shops and food.
Cons: Charged additional for normal amenities ie water. Restaurant was quite expensive,
Mediocre 3.0
Pros: Location
Cons: The room had an odor which was somewhat nauseating.
Mediocre 3.0
Pros: Nice room and building.
Cons: The WiFi was not free. There was either a paid 24-hour access or you could use a free complimentary code. We were NOT given a complimentary code at check-in, however.
Okay 5.0
Pros: Location
Cons: Roll away beds not available so my kid slept in chair- turns out they can''t guarantee a bed
Good 7.0
Pros: Very comfortable bed
Cons: $15 parking charge
Excellent 8.0
Pros: Convenient to downtown shopping and restaurants.
Cons: Pay for parking.
Excellent 8.0
Pros: Nice room. Cordial staff. Lovely facility where wedding reception held.
Cons: Paying extra for parking. Inflated cost of items in hotel shop. No exhaust fan in bathroom.
Good 6.0
Pros: The staff was helpful and communicative. The room was clean.
Cons: This particular hotel is one of the most expensive in the area, and there are zero addons. The WiFi is an additional fee, parking is an additional fee (and an outrageous 14 per day for hotel guests), there is no continental breakfast or complimentary items. I am not trying to sound cheap or trashy, but for the price of just parking I could have taken a cab from a less expensive hotel with free breakfast and Internet that was equally as comfortable and well-staffed.
Excellent 9.7
Pros: Great stay from beginning to end. Once the car was parked. It stayed parked. Everything was within walking distance. Friendly staff. JOY was the wonderful front counter assistant who was not only a friendly face but helpful in suggestions on food and night life. We will definitely be back.
Excellent 8.2
Pros: Proximity to the Civic Center & Towne Center Mall, restaurants, etc.is perfect.
Cons: For the price, a small (free) Continental breakfast would have been nice. The pay-for breakfast prices were a bit high. Just some pastries, fruit and/or yogurt along w/ unlimited coffee and juice would have been a great extra. However, it was the perfect place to stay when attending event (Winter Jam Tour) @ the civic center.
Charleston Marriott Town Center - Charleston
Rated #6
8.3
Excellent 8.3
Based on 281 reviews
Details
Reviews
C$ 181

Cleanliness
8.6
Comfort
8.3
Facilities
5.5
Location
8.6
Overall
6.0
Overall 8.2 Excellent
Based on 770 reviews
Cleanliness
8.6
Comfort
8.3
Facilities
5.5
Location
8.6
Overall
6.0
Cleanliness
8.3
Comfort
8.0
Location
8.5
Services
8.1
Staff
8.8
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
8.9
Comfort
8.7
Location
8.8
Services
8.6
Staff
9.2
Cleanliness
8.3
Comfort
7.8
Facilities
4.0
Location
8.6
Overall
4.0
Cleanliness
8.3
Comfort
8.1
Facilities
8.0
Location
8.3
Overall
9.0
Cleanliness
8.3
Comfort
8.5
Location
8.5
Services
8.1
Staff
8.8

Okay 5.0
Pros: Is ok
Cons: Lobby
Good 7.0
Pros: The price
Cons: The hallways and elevators smelled like a wet mop
Excellent 10.0
Pros: The staff was great. Very welcoming. Check in and check out was quick and simple. Love the breakfast options! The bed was comfortable.
Cons: Only one trash can was available
Good 6.0
Cons: Room had not been cleaned
Excellent 10.0
Pros: It was spotlessly clean. All staff I interacted with were helpful and genuinely friendly. The accessible bathroom was perfect for my needs. The bed was comfortable too.
Cons: Hotel could use some freshening up. It is rather dated.
Excellent 9.0
Pros: Great location
Excellent 10.0
Pros: Comfy beds, clean, everyone was very accommodating! Will definitely stay here again!
Excellent 10.0
Pros: Clean and friendly staff
Cons: Na
Okay 5.0
Pros: Taking covid into consideration, the breakfast was great. Room was fairly clean.
Cons: Cold shower both days I was there. The water never would get above luke warm. Minimal channels on tv.
Excellent 8.0
Pros: Convenient location near interstate
Excellent 10.0
Pros: The bed and service i been to alot of hotels before but this bed was the best I ever slept in will definitely be back
Excellent 10.0
Pros: Very modern hotel compared to many we have stayed at recently. The best thing was that the free breakfast was being served in the morning, the first time I had seen this since May of 2020 when every hotel breakfast was closed due to Covid.
Mediocre 3.0
Pros: The girl at the front desk was nice.
Cons: Not very clean and staff at breakfast was rude.
Excellent 10.0
Pros: Very quiet and restful. Staff were friendly and helpful.
Cons: Could not find a way to close drapes over center sheers.
Good 7.0
Pros: The rooms were very nice.
Cons: The public areas need to be cleaned. The floors in the main lobby and all the hallway carpets need to be cleaned and kept cleaned.
Excellent 9.0
Pros: Super close to the interstate, literally 4 minutes from where I had to be the next morning. The 12pm check out was amazing too!
Cons: Nothing really, overall great experience.
Excellent 10.0
Pros: Friendly service Comfortable bed
Excellent 10.0
Pros: Really top notch and friendly staff
Excellent 10.0
Pros: Everything seemed to be clean.
Cons: The bed was uncomfortable, and the hot water in the shower made a high pitched screaming sound whenever it was running.
Excellent 8.0
Pros: Conveniently located.
Cons: Air conditioning/heating was not working properly. It never heated enough the room.
Poor 1.0
Pros: Location
Cons: Yes, the staff was rude and told us things that were not true. I had to go to the lobby numerous times to fix problems and get items we needed.
Poor 1.0
Pros: Dirty, horrible old mattresses, stinking / stained / dirty carpet, horrible personnel at desk,
Mediocre 2.8
Pros: Staff was friendly enough
Cons: Room had dirty carpet, no amenities (except for shampoo and soap) no mini fridge. Room was so humid that the entire bed felt damp. Loud and inconsistent thermostat. Fruit flies swarming bathroom sink.. Could have had a better experience somewhere else for half the price!
Okay 5.0
Pros: The staff checking in was very nice
Cons: ROOM WAS MUSTY AND SHEETS FELT DAMP, NO MICROWAVE LIKE IT SAID ONLINE
Good 6.0
Pros: The rooms seemed clean.
Cons: Did not like that they put someone right next to our room when I don’t think they were at capacity. Not enough towels for the number of people in our room. The building was not like the picture from the website. The staff seemed really nice.
Okay 4.0
Pros: Proximity to the airport.
Cons: Breakfast wasn't very tasty. My room phone did not work to call the front desk.
Poor 1.0
Pros: Nothing really. The night time clerk or audit was very straight forward no emotions. She kept hiding in the back office. The first night I tried to rent a room she claimed to be full when they're was clearly rooms available.
Cons: Almost everything.
Mediocre 3.0
Pros: Was clean and updated
Cons: Staff would not change my room when people were screaming next door at midnight. Hotel was half full at best.
Mediocre 3.0
Pros: Location close to interstate ramps.
Cons: Noisy refrigerator all night and temperature was hard to regulate. top blanket on the bed was very heavy and uncomfortable. Toilet seat was not tight.
Okay 4.0
Pros: The continental breakfast
Cons: Staff was not friendly. An alarm clock went off all night long so it was hard to sleep.
Good 7.0
Pros: Decent location. Decent breakfast.
Cons: Neighborhood shabby but not dangerous. Mildewy smell in room. As with most hotels, a new veneer papered over a dated facility.
Good 7.0
Pros: Convenient
Cons: No
Good 7.0
Pros: Easy access from hiway
Cons: Breakfast was very limited. Not much food out. Not like most HI Express that I have stayed at. Stay was adequate for price.
Good 6.0
Pros: Good location
Good 7.0
Pros: Breakfast was excellent. Lots of selections and kept well stocked.
Cons: Some of the fixtures in the room were not properly secured ( wall mirror, toilet paper holder). But staff was kind about it and tended to things promptly.
Okay 5.0
Pros: Great location, staff friendly, good breakfast
Cons: Found two bugs in the room, bathroom had broken tiles, not really hot water just lukewarm and there were stains on the ceiling.
Mediocre 3.0
Pros: The beds were horrible. The bathroom sink was slow to drain, there were water stains on the bathroom ceiling that were totally gross and the floor was dirty. The staff was Great but I will never stay there again. I didn't feel at all safe.
Good 7.0
Pros: Good location next to the civic arena, mall, and restaurants
Cons: The listing said there would be a fridge and microwave in the room and there wasn't, the room smelled musty, and there was dust everywhere and toothpaste down the front of the sink. House keeping knocked on our door at 8 when we were still getting ready
Mediocre 3.0
Pros: Some staff members were very helpful and kind.
Cons: Delay in check in Dust on wall and near bed Hole in shower curtain
Okay 4.0
Cons: I needed two beds. Hotel was overbooked.
Okay 5.0
Pros: This was an average hotel with no extras.
Cons: Noise level was too much
Mediocre 2.0
Pros: Location Known brand
Cons: Dirty! Housekeeping does not appear to have quality checks and management does not seem to care room was dirty. Toilet had dried urine on seat. Bathroom tile and grout disgusting. Sheets were worn and pulled. I hope they were clean.
Okay 4.5
Pros: Breakfast abs staff serving were very nice
Cons: Housekeeping didn’t clean out room during the stay they dropped of towels once and the next day they dropped off towels and took the trash. It was terrible.
Okay 5.0
Pros: The staff was exceptional. They were so helpful, gracious, and kind.
Poor 1.0
Pros: Breakfast
Cons: Air conditioning is very loud and not enough to produce heat. We are suffered over freezing cold and high frequency noise from the air conditioning. Get sick and can not sleep over night. This hotel won't meet Holiday Inn standard
Okay 5.0
Pros: Friendly staff and very accommodating. We had an issue with the toilet not flushing and hotel employee did a wonderful job in moving us into another room.
Cons: Shower didn’t drain and left water standing while showering.
Poor 1.0
Pros: don't know
Cons: never been there
Okay 5.0
Pros: It was easy to get to right down the road from downtown.
Cons: Very noisy rooms. I could hear everyone talking in the rooms next to me and there was constant traffic noise and construction going on across the street. I did not sleep well.
Mediocre 3.0
Pros: Good staff
Mediocre 3.0
Pros: I like their breakfast
Cons: This is the first hotel I will stay without a fridge and a microwave.
Mediocre 2.0
Pros: Price
Cons: Location and lack of security
Mediocre 3.0
Cons: Room was dirty and smelled like mold. Also was very humid in room.
Poor 1.0
Pros: Location is convenient for mall and civic center.
Cons: Everything. It's filthy, the staff wasn't very much help, and the breakfast was gross. Don't pay more than $---- for this place.
Poor 1.0
Pros: Walking distance to the civic center.
Cons: Service was terrible. Hotel was filthy. My room randomly wouldn't get cleaned and I had to call the service desk for everything. And I caught the respiratory flu while I was there.
Poor 1.0
Pros: This hotel did not come anywhere near my expectations for this chain. The free breakfast was the best thing about my stay, which isn't really saying much.
Cons: The room should only be used for storage. It is literally in an L shape around the elevator shaft. In addition to the motor, the elevator screeches. The bathroom ceiling has dark patches and pieces falling. Yuck! Full bed, not queen. Difficult to fin
Holiday Inn Express Charleston-Civic Center - Charleston
Rated #7
8.2
Excellent 8.2
Based on 770 reviews
Details
Reviews
C$ 136

Cleanliness
8.5
Comfort
8.4
Facilities
8.3
Location
8.6
Overall
8.3
Overall 8.2 Excellent
Based on 203 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.3
Location
8.6
Overall
8.3
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
8.0
Cleanliness
8.2
Comfort
8.4
Location
8.5
Services
7.7
Staff
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.2
Location
8.6
Services
7.9
Staff
8.6
Cleanliness
9.0
Comfort
8.7
Location
9.0
Services
8.7
Staff
9.0
Cleanliness
9.3
Comfort
8.6
Facilities
7.0
Location
8.9
Overall
8.0
Cleanliness
8.8
Comfort
8.4
Location
9.2
Services
8.4
Staff
8.8

Excellent 10.0
Pros: Easy to get too. Right off the interstate. Staff was super friendly and the beds were comfortable.
Excellent 10.0
Pros: The staff was amazing. The hospitality was great
Excellent 10.0
Pros: The cleanness
Cons: N/a
Excellent 8.0
Pros: Convenient
Cons: Noisy air conditioning
Good 7.0
Pros: Location
Cons: There was a dirty towel on the back of the bathroom door. Which indicates the door knobs were likely not cleaned. During this pandemic this was very disturbing.
Good 6.0
Pros: The location was simple- right off the highway during our road trip. Close to a good cafe which was a benefit because the complimentary hotel breakfast left much to be desired.
Cons: There was a very large stain on the comforter on one of the beds. And the water in the shower did not get hot enough to use. Both of these things were incredibly disappointing.
Okay 5.0
Pros: Location
Cons: Was not up to our expectation of this type of hotel
Excellent 9.0
Pros: Location and how nice the staff was.
Cons: Breakfast was not as good as many HAMPTON Inns. Climate control was very noisy.
Excellent 8.0
Pros: Clean room Good beds Good coffee
Cons: Breakfast was not upto the standards of Hampton Inn There were not enough fruits and they looked stale They ran out of stuff by 8 am and there some were not even replaced.
Excellent 9.0
Pros: room clean, friendly staff, breakfast was OK but have had larger selections.
Okay 5.0
Pros: location
Cons: cost; $--- for one night in a mediocre hotel? Ridiculous; continental breakfast was so-so. It should be much better considering the price of the room.
Okay 5.0
Pros: Location
Cons: I have had better breakfasts and 24 hour fitness centers in other hotels.
Excellent 10.0
Pros: Cleanliness
Excellent 8.0
Pros: Location
Cons: Breakfast bar wasn't serviced properly. Serving containers were empty and additional food was not brought out for guests. Worst breakfast service of nine hotels on this trip.
Excellent 9.0
Pros: It was clean and comfortable. The beds were great and the breakfast was delicious. Check in was easy and the staff was pleasant and courteous.
Good 7.0
Pros: Clean room
Cons: Breakfast was worst of any Hampton I have stayed at. Over half of the options were empty, waffle grill and toaster did not work. Was not nearly as busy as other hamptons at breakfast, attendants seemed to be conversing rather than attending to food.
Excellent 10.0
Pros: Hotel was a good location to visit my daughter who was in a nearby hospital.
Cons: Everything seemed nice at this hotel
Excellent 10.0
Pros: The staff was amazing, Vickie, shuttle driver, and everyone we came in contact with. I LOVE that there is a shuttle. The pool water was a wonderful temperature. Very clean facility. Good breakfast options, could use some GF options.
Excellent 9.0
Pros: Room was very nice. Staff was very nice. Very close to our destination
Cons: Our room was great and appeared very clean. However when I went to go to bed there were short grey hairs on my pillow. None of us have short grey hair. This made it hard to sleep as this was evidence that the bed covers had not been changed.
Excellent 10.0
Pros: courteous staff and location
Okay 4.0
Pros: good location. nice breakfast.
Cons: toilet did not flush well. stains in shower. hair on counter in bathroom.
Okay 5.0
Pros: pool
Cons: went to pool and no towels, doing construction o floor we were on, making noise at 9 am when we were trying to rest
Poor 1.0
Pros: The location was OK and parking was free.
Cons: Very noisy AC and ventilation system keeps you awake all night! The ugly duck of the Hilton family.
Good 7.7
Pros: Staff was great, room itself was quite nice.
Cons: Your description included both fridge and microwave in the room -- there was neither. That meant that I had to bet ice three times after check-in at around 8:00 pm in order to keep medicines cold. Price was too high for the area and no AARP or other discounts available because of booking through you folks. I won't do it again.
Excellent 9.7
Pros: I like that they change the duvet cover everyday. Those covers can get pretty rank. The bed was firm and even the sheets felt nice.
Excellent 8.0
Pros: The room was very clean and quite a very short walk to the civic center
Hampton Inn Charleston-Downtown - Charleston
Rated #8
8.2
Excellent 8.2
Based on 203 reviews
Details
Reviews
C$ 152

Cleanliness
8.6
Comfort
8.5
Facilities
9.2
Food
10.0
Location
8.7
Overall 8.1 Excellent
Based on 380 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
9.2
Food
10.0
Location
8.7
Cleanliness
8.0
Comfort
9.0
Facilities
8.0
Location
9.0
Overall
9.0
Cleanliness
8.4
Comfort
8.4
Location
8.6
Services
7.6
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
8.6
Comfort
9.3
Facilities
9.5
Food
10.0
Location
8.6
Cleanliness
8.7
Comfort
8.5
Location
8.7
Services
8.2
Staff
8.7
Cleanliness
8.2
Comfort
8.1
Location
8.5
Services
7.8
Staff
8.3
Cleanliness
9.3
Comfort
9.4
Location
9.1
Services
8.8
Staff
9.2
Cleanliness
8.2
Comfort
8.0
Location
8.3
Services
7.4
Staff
8.3

Poor 1.0
Pros: It was very clean
Cons: They took the hot tub out but it still advertises that it is there which is the main reason we chose to go there. Reception hour for snacks and drinks have went down hill limit 2 drinks and snack bags of chips. Your only allowed 1 time slot for the pool which is 2 hours but they make you go 15 minutes early so they can sanitize. Breakfast started at 7 am we got there at 7:20 and the food was already cold. We checked out and about 15 minutes later I get an email stating they charged me $15 for parking which nobody ever said they charged for that AND &$12.99 for WiFi which I never connected to 😡 I have stayed there many times in the past but I will NEVER go there again and I will let everyone know not to go there
Excellent 10.0
Pros: The staff was wonderful, friendly, and super helpful.
Cons: Had some loud people in the room next to us- but that isn’t the hotels fault.
Excellent 10.0
Pros: Me, my fiancé and our daughters very much enjoyed this hotel. It was very nice, clean and the staff was nice as well! We stayed for about a week due to an ice storm knocking out our power. Our daughters enjoyed the pool every day and we enjoyed having the mall literally right across the street. Having a restaurant in the hotel was awesome as well. I would 100% recommend staying here to anyone.
Okay 5.0
Pros: Nice breakfast. Pretty hotel. Manager's reception. Smooth check in/check out. Snacks included with room. Very convenient location across the street from the mall and restaurants. Clean room.
Cons: Pool hours differ from signage and was told I'd have to make a reservation to use the pool. Pretty sure I booked a room with a whirlpool tub but it only had a shower--tried to clarify with staff but although very courteous, I don't think she understood my question.
Poor 1.0
Cons: It was dirty. Sheets had not been changed
Excellent 10.0
Mediocre 3.0
Pros: Cleanliness
Cons: The parking was ridiculous and the bed was very uncomfortable. Was very disappointed.
Excellent 10.0
Pros: Our room was very spacious and it was sanitized as well. Managers evening reception is always a plus and after traveling during CoVid it has been the only hotel still offering a very lovely breakfast spread although it was “carry out” it was d
Cons: None
Excellent 10.0
Pros: Well run business hotel.
Excellent 8.0
Pros: Location
Cons: Limited parking and have to Pay $15/day to park on their property. I addition to the parking fee I now have two additional charges on my acct I have to investigate.
Excellent 10.0
Pros: Hotel employee who helped us with our luggage, was delightful!
Cons: No
Excellent 10.0
Pros: Convenient location Very clean
Excellent 9.0
Pros: The room was a surprise as far as amenities that was in the room. Wasn’t expecting a microwave in the room and that was a plus.
Cons: The king size bed didn’t seem like a king size bed. The tv had great feature to be able to mirror your phone to the screen. But you had to pay for the WiFi as well as get the premium service just make the option work. Wasn’t a fan of that
Excellent 9.0
Pros: Location and amenities
Excellent 9.0
Pros: Location
Cons: Room carpet didn’t look too fresh
Excellent 10.0
Pros: Nice beds. Free drinks.
Cons: Nope
Poor 1.0
Pros: the location
Cons: the staff, my room was supposed to have a whirlpool tub, only had a shower.
Excellent 10.0
Pros: Extreme care for covid cleaning. Modern setting and decorations.
Poor 1.0
Pros: The staff was supportive
Cons: The stay was horrible
Good 6.0
Pros: Check-in staff very friendly
Cons: Covid-19 precautions were lacking. Found used tissue in room.
Good 7.0
Pros: Great location. Rooms were clean but run down. Embassy rooms are very spacious and great when traveling with multiple people.
Cons: Room was run down. Toilet was leaking, broken hair dryer and the mini fridge didn’t work ( which we didn’t figure until we took our food our the following morning).
Good 6.0
Pros: Nothing just your average hotel
Cons: Room had an odd smell to it the bathroom was peeling The air went in the bathroom was rusty with paint flaking off The cover to the toilet bowl tank had a large crack in it The “Hot Breakfast” was ice cold
Poor 1.0
Pros: Embassy is perfect for our family as we can leave the teens in the living area and shut the bedroom door so we can sleep. The pool was closed and they did not have any hot breakfast and would suggest that the hotel update their description to reflect this
Cons: With Covid, enhanced cleaning practices was why I selected Embassy. We went to our room and the sofa bed was NOT clean. There were toenails and curly black hairs on sheets. GROSS! We moved rooms but did not sleep well, given the lack of cleaning oversight
Excellent 10.0
Good 7.0
Pros: Location
Cons: I was charged for parking. It was my understanding that parking was covered in the price.
Good 6.0
Pros: Room was large. Recently renovated, but still looked outdated in spots.
Cons: Parking is terrible and the sign says $15/night, but they charge several fees and taxes that make it $16.20/night. I asked them about the fees and they basically told me to deal with it. I suggested an updated sign that reflects the actual cost of parking
Mediocre 3.0
Pros: The rooms were very nice and spacious. It has a living room type setting that leads to the bedroom.
Cons: Pool was close in August, too many stipulations on happy hour, the bartender was very rude when I said "why isn't the rules not mentioned before we ordered", the front parking lot was full of huge dumpsters and you had to pay $15 per car per day to park.
Okay 5.0
Pros: Location and breakfast
Cons: Rooms are old and smelly
Good 6.0
Pros: Friendly staff, Breakfast was great
Cons: The remodel seems to be going on for a long time. From the reviews last spring I thought the remodel would be finished by now. Our room was older and not remodeled. I would’ve been very disappointed if I had paid full price for this hotel.
Mediocre 3.0
Cons: There was not enough parking available due to construction. You had to walk the street to a parking garage and still had to pay for the parking. The toilet would not fill up after flushing. You had to take the lid off every time to adjust it.
Mediocre 3.0
Pros: The breakfast was really good.
Cons: This hotel was disappointing based off of how it was represented. Its currently under a massive renovation with entire floors being closed off, construction workers everywhere. The website said there was a pool, we have 3 children..No pool currently.
Good 7.0
Pros: Room was very nice and made to order omelets at the complimentary breakfast buffet.
Cons: There was renovations going on so we had to carry/roll our bags outside from the parking garage to the hotel.
Poor 1.0
Pros: Location; guest appreciation drinks/snacks
Cons: They are in the middle of a huge remodel & I wasnt aware that the pool was closed. Very inconvenient for my kids.
Good 6.0
Pros: Clean big room with a very comfy bef
Cons: Parking cost was not divulged during reservation. Not good. Parking garage s very inconvenient walk to the hotel. Didn't feel safe or secure either. And the room shower was only half enclosed. I'm not a fan of that st all. It's cold when you showert
Okay 5.0
Pros: Great staff, clean hotel, loved the night reception
Cons: Pool was unavailable -under construction- and Breakfast started late on Saturday (7 vs 6 M-F) so I was unable to eat prior to departure. Although pool was offered to attend YMCA they charge $5??? No thanks.
Mediocre 3.0
Pros: Breakfast was excellent, with a variety of options and outstanding service.
Cons: They charge for WiFi; parking cost not disclosed at booking; parking area was sketchy; evening reception hours not posted (we missed it but could have adjusted travel had we known the hours); one of three elevators was not functional
Good 7.0
Pros: Spacious rooms, clean hotel and a great breakfast
Cons: Paying $15 to park, hotel pool and hot tub needed to be warmer
Good 6.0
Pros: Location and afternoon free drinks
Cons: With our premium room we were to have snacks and drinks in our room which we never got. Even when I asked twice we never received them. I told them about the toilet leaking on the floor and they never took care of it we had to leave a towel on the floor.
Okay 5.0
Pros: The room was comfortable, well sized. We enjoyed the snack hour and breakfast buffet. The pool was nice, but small and very crowded with all the guests.
Cons: Parking and having to haul luggage down the stairs, across a driveway and into hotel, room was loud with party downstairs through the night, staff not friendly, hotel restaurant terribly slow and overpriced, no towels at pool
Okay 5.0
Cons: The parking. Rooms need to be updated.
Okay 4.0
Pros: Interior space is appealing to the eye. King suite room was comfortable and good layout.
Cons: Morning buffet food quality is terrible. Not worth free. Not enough seating during morning rush.
Okay 5.0
Pros: Checking in was very easy
Cons: Parking was $13.00 and was never stated in our reservation. Food was terrible.
Mediocre 3.0
Pros: The breakfast was delicious.
Cons: Parking cost $13 extra than room charges. The cooling unit wasn't working in our room and both phones were out of order. We had to go down to the desk if we needed anything. The staff at the desk said they would send someone to fix the phones, but didn't.
Poor 1.0
Cons: The room we were checked into was dirty and they would not give us clean sheets. The ac in the room would not work and we were very hot. We were told Our uhaul would fit in the garage and it got stuck. My luggage rack was tore up bc of the low clearance.
Okay 5.0
Pros: Checking out.
Cons: Too numerous to list from the "complimentary" fruit flies in the lounge and restaurant areas to the surly morning breakfast cooks. The entire facility looks tired and worn out.
Excellent 10.0
Pros: Walking distance to the mall municiple auditorium, and civic center.
Cons: They charge $12 a night for parking that wasn't mentioned until time to check in.
Embassy Suites Charleston - Charleston
Rated #9
8.1
Excellent 8.1
Based on 380 reviews
Details
Reviews
C$ 235

Cleanliness
8.3
Comfort
8.4
Facilities
8.2
Location
8.0
Overall
8.4
Overall 7.8 Good
Based on 780 reviews
Cleanliness
8.3
Comfort
8.4
Facilities
8.2
Location
8.0
Overall
8.4
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
9.0
Facilities
7.5
Location
8.5
Overall
8.0
Cleanliness
8.1
Comfort
8.2
Location
8.1
Services
8.2
Staff
8.8
Cleanliness
9.3
Comfort
9.3
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
8.3
Comfort
8.4
Location
8.0
Services
8.1
Staff
8.9
Cleanliness
8.2
Comfort
8.4
Location
8.3
Services
8.0
Staff
8.7
Cleanliness
8.9
Comfort
8.7
Facilities
10.0
Location
7.8
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Location
7.6
Services
7.9
Staff
8.7

Excellent 10.0
Pros: Clean room and bed.
Excellent 8.0
Pros: Breakfast was good for a grab n go. Bed was super comfy.
Excellent 8.0
Pros: Bed...clean room...coffee...room location except til people checked in above me and jumped off the bed all night...
Cons: Noise control
Good 7.0
Pros: Clean room! Beds comfortable! Great price!
Cons: Nothing
Excellent 8.0
Pros: Had a good breakfast.
Good 6.0
Pros: The attention of the receptionist very good,
Cons: The room they gave us was not fixed or clean and it was very clear to hear the noises in other rooms
Good 6.0
Pros: Front desk clerk went above and beyond to ensure we were satisfied despite having to run herself to death for all the other rooms, they should not have front desk working solo trying to handle check ins and running for all the guest room needs period!!
Cons: Room was clearly not cleaned, dirty linens, soap scum from previous shower still present, hair and dirt all throughout room carpet, have no clue how it passed an inspection from housekeeping QA
Good 7.0
Pros: The staff was accommodating. The bed was comfortable
Excellent 10.0
Pros: Close to my job
Excellent 8.0
Pros: Excellent location just off of I-77 North, outside Charleston. ⛽ Station right next door, with a store included. McDonald's right across the street. Comfortable bed with excellent bathroom. Staff very friendly and efficient. Adhering to covid-19 restrictions and protocols strictly. Masks worn inside. Social distancing observed 👍😷
Cons: Wi-fi was down for a while. It's not a common occurrence we were told. The interior is a bit jaded and outdated for 2021. Could do with a refurbishment.
Excellent 10.0
Pros: Very clean
Cons: No
Good 6.0
Pros: Beds where very good
Cons: Says has pool dor our kids but get there and they had it closed and said breakfast buffet and again nope should have that posted so people know before getting a room
Excellent 10.0
Pros: The people here are incredibly helpful and so nice. They are what made the experience 10/10. I stayed here 6 days this time and 2 last time and I’ll use this hotel again. The breakfast, pre pandemic I’m sure is great. Even now, still great.
Cons: The area it’s located in a busy, industrial area. Getting out of my car with my kids creeped me out at first but once I was more familiar, it was fine.
Poor 1.0
Pros: Location
Cons: Pool was closed due to covid and breakfast buffet was changed to take and go.
Good 7.0
Pros: I really liked the space in the bathroom bathroom & shower.
Cons: I felt that the lighting in the room was a little dim. It definitely could have have used another lamp or two or brighter lights.
Excellent 8.0
Pros: Good selection for breakfast
Excellent 10.0
Pros: The hotel staff is the best!! Very friendly and accommodating. Love , love the whole experience at this hotel. Top notch for the price
Cons: No
Mediocre 3.0
Cons: Room did not have any towels and sheets smelled like smoke despite the fact that the room was a non smoking room. Also the continental breakfast was extremely sparse.
Okay 5.0
Pros: offered a fair even nice breakfast carry out
Excellent 10.0
Pros: Very clean, friendly staff.
Okay 4.0
Pros: person in morning when leaving was great Breakfast grab bag was ok mask morning crew
Cons: checked in desk person no mask RUDE, room door open tv on. Got new room from rude desk person sealed Covid 19 , do not feel was cleaned found cracker on floor at chair next morning bath tub black specks not clean
Excellent 8.0
Pros: Good size room
Cons: Right on the highway. Noisy. Area is very depressed, lots of shuttered buildings and businesses.
Good 7.0
Pros: Nice for price
Cons: Not 3 star
Okay 4.0
Pros: Pet friendly
Cons: Room was very outdated. Carpet was disgusting. We had a first floor room and when the room above us had the water running there was a knocking sound in the wall. We were in room 128 and you could hear the outside side door open and close at night.
Mediocre 2.0
Cons: Their website says how careful they are being about Covid, and they have posted on the front door to the hotel that everyone should wear a mask But not only is there no enforcement of the mask rule for guests, but even some hotel staff are maskless.
Excellent 8.0
Pros: The staff was very polite and friendly and the ro9m was very clean.
Cons: The highway noise was quite loud.
Poor 1.0
Pros: Found a syringe under the cushion on the sofa ..No one even followed up after me telling them amd showing them
Cons: The maid lady was rude and knocked 5 time before check out and then tried to come on
Excellent 8.0
Cons: ROOM SETUP IS BAD - TV ON ONE SIDE OF ROOM AND A STRAIGHT CHAIR ON THE OTHER SIDE OF THE ROOM - NO COMFY CHAIR FOR THE ROOM
Good 6.0
Pros: Convenience of location
Cons: Afternoon manager questioned my service animal, wanted to see my letter. I informed her it was illegal she said a $300 deposit or we cannot stay there. While outside making arrangements she changed her mind and honored our reservation thank God. Not ciol.
Excellent 9.0
Pros: It was pleasant. Thank you lifeline for a great rate.
Cons: No! nice place
Good 7.0
Pros: The staff was extremely friendly
Cons: The room wasn't as clean as it could have been and lacked sufficient toiletries. The location also made me a little nervous for my safety
Poor 1.0
Pros: Did not like anything about this hotel. After trying to check in, and seeing lobby, I went and found a new hotel to stay at
Cons: Did not like hotel at all, as a matter of fact, I did not end up staying. The staff were not masked, room not ready, overall lobby was very dirty. I never got to the room but was not staying in such a pit
Good 6.0
Cons: Furniture and blankets were stained. Room smelled like smoke despite non smoking floor.
Poor 1.0
Pros: Very hard to Find Space to park not a clean Not safe
Poor 1.0
Pros: Nothing. It was horrible. Not the cleanest and the television did not work.
Cons: See above
Good 7.0
Cons: Excuse of Covid to hide breakfast bar behind checkin counter ....very bazaar
Okay 4.0
Pros: Price
Cons: The TV’s didn’t work and they didn’t clean the room. when I inquire they informed me because I was an 2 night stay they were not allowed to enter the room to clean because of Covid. They could have put clean towels in the room. Furn
Good 6.0
Cons: The bathroom was not clean, there was mud on the wall and shower curtain, a ring in the tub, and the corners of the floors weren't swept... For a while. The carpet in the room felt gritty and I couldn't go barefoot. It wasn't filthy but it wasn't 3 star
Poor 1.0
Pros: The AC blew cold and the location is by the interstate.
Cons: Area in general is sketchy, room was filthy. The dryer didn't work and I had to drive over 30 minutes out of my way for a decent laundromat. I do not recommend to anyone. This place definitely needs to be remolded and hire a professional clean up job.
Mediocre 3.0
Pros: The location and breakfast.
Cons: The cleanliness was not up to par. The room had a smell to it, and items from previous guests were in the room. The carpet was dirty Anna stained as well. There was also an additional pet fee once we got there.
Okay 4.0
Pros: Breakfasts were good !!! Biscuits were fluffy and delicious . The evening desk clerk and housekeeper on sat evening were both super nice . Not sure of names. Sorry . All workers were friendly tho !
Cons: We did not get a handicapped room on first floor as promised but had a room on second floor but not handicapped accessible. Wife has MS so that was a bit disappointing. The room was not restocked with anything. We had to ask for towels and everything.
Okay 4.0
Pros: It was very nice.
Cons: I requested a hotel with breakfast and a pool. On the hotel overview it said they provided a full hot breakfast and do have an indoor pool. When we got there we were told the pool was closed and they only had grab and go breakfast items. Very disappointed
Mediocre 3.0
Cons: The beds were very uncomfortable. The room was dirty. There was blood on the carpet from the person who stayed before me. When I told the staff they did not seemed concerned. There were lights out in the bathroom as well. Nothing was done.
Okay 5.0
Pros: Close to the airport
Cons: I didn't like the fact the thermostat wasn't working
Okay 5.0
Pros: The price
Cons: When we flushed the toilet in our room the water came to the top of the bowl. We told the man at the front desk and he just said sorry but nothing about fixing it. Also, when the bathroom mirror fogged up previous guest wrote message on it. Not cleaned!
Poor 1.0
Pros: I didn't like anything about this place other than the I meant a few nice guests.
Cons: The Male desk clerk wasn't friendly. The coffee was behind the counter, he act like it hurt his feelings when I ask for a cup of coffee. Bad location homeless people sleeping on the sidewalk next door at a Texas roadhouse restaurant that was out of busin
Poor 1.0
Pros: That is was easy to find.
Cons: Homeless panhandling at the front door.Our first room had a bloody handprint with hair on the wall.This was during the corona when things were supposed to be sanitized.There was a smell like a gas leak. They painted the pool and didn’t tape it off.
Okay 4.0
Pros: Locations
Cons: Room 106 i seen a bed bug on the bed under the too sheet not the fitted sheet. And then went to room 214. And seen a bed bug on the the couches. I had to throw away everyrhing i brought with me bc i aint going to carry them i to my house..
Okay 5.0
Pros: Location and Staff.
Cons: Hotel was a little outdated and felt older. Not equal to a Holiday Inn or Hampton.
Mediocre 2.0
Pros: Location
Cons: Clerks unfriendly, room dirty, dirty washcloths from previous guest left in the tub.
Excellent 8.5
Pros: This was a last minute booking and it was prefect for our needs! Clean and comfy
Mediocre 3.0
Pros: Nothing
Cons: Outdated, hard to get to from highway
Poor 1.0
Pros: The towels were soft.
Cons: Our room was literally 100 yards off the interstate so all night long we heard semi traffic and jake breaking. We got NO SLEEP! I could even hear and feel the rumble of semi's when I was in the shower with the door closed. Will never stay here a
Mediocre 2.0
Pros: Clean
Cons: Clean but shabby - ac unit leaking onto carpet; wardrobe lock fell off when door opened; fusty ac unit
Mediocre 2.0
Pros: The front desk associate accommodated our need to switch rooms after check in and was courteous.
Cons: The first room we checked into smelled terrible with damp mildew. We were switched to a different room that did not have the moldy smell problem. Both rooms, however, had stained furniture and carpet. The common areas of the hotel were dirty.
Mediocre 3.0
Pros: Location
Cons: Hairs is the tube. Stains in the floor.
Mediocre 3.0
Pros: Free breakfast
Cons: Didn't get a cleaned non-smoke smelling room until the third try. Very high added taxes.
Poor 1.0
Pros: It was reasonable priced in comparison to the other hotels in the area ..
Cons: The room looked clean HOWEVER when we laid down my husband and I started scratching. I checked the bed and I didn't see anything moving but there were dark spots on the bed! We were too tired to do anything
Good 6.2
Pros: Conveniently located right off of the highway, large room and bath. Bed and pillows were comfortable.
Cons: Stray hairs in the bathtub. Window was leaking and seemed to have mold around the frame. Wifi wouldn't work and there was no phone reception either. If you have kids who are attached to their devices I wish you luck!! If you're looking for a front desk employee look out at the tables on the front porch, they're out there smoking.
Good 6.5
Pros: Easy access. Room spacious.
Cons: Hvac was problematic. Breakfast was ok not good.
Good 7.7
Pros: Nice workout equipment, clean pool & great breakfast.
Cons: Had a pre-paid reservation, the lady who checked us in was extremely nice, but not good with her computer. At first she could not find our reservation, then she did not recognize our rewards card, then she claimed my credit card was declined, I had a several thousand dollar limit & while I went to give her another one, the original was approved. This was a big hassle considering the room was booked & paid for already, I had the print out of it as well & it took a long time to check in. I am a frequent traveler & was very disappointed with this, it was frustrating & embarssing. May I suggest a technology class or more training for the clerk. I had traveled over 500 miles in a car filled with traffic, thinking check in would be a breeze, wanting to rest & this was not the case.
Excellent 9.7
Pros: Great place to stay. Very convenient. Plenty of restaurants close by. Room was very nice and clean. Staff was polite and helpful with local directions.
Cons: They only have feather pillows on the beds. You have to ask for regular (non-feather) pillows when making reservations or there might not be one available. Or bring your own.
Country Inn & Suites by Radisson, Charleston S, WV - Charleston
Rated #10
7.8
Good 7.8
Based on 780 reviews
Details
Reviews
C$ 116

Cleanliness
8.3
Comfort
7.8
Facilities
6.2
Location
7.9
Overall
7.2
Overall 7.7 Good
Based on 353 reviews
Cleanliness
8.3
Comfort
7.8
Facilities
6.2
Location
7.9
Overall
7.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
7.6
Location
7.9
Services
7.2
Staff
7.5
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
6.3
Comfort
8.0
Facilities
7.0
Location
4.6
Overall
6.6
Cleanliness
8.2
Comfort
7.7
Location
7.8
Services
7.4
Staff
7.9
Cleanliness
8.2
Comfort
7.3
Facilities
4.0
Location
7.5
Overall
7.0
Cleanliness
8.6
Comfort
8.3
Facilities
8.0
Location
8.1
Overall
10.0
Cleanliness
8.2
Comfort
7.7
Location
7.8
Services
7.6
Staff
7.9

Poor 1.0
Pros: Never would I stay there again. No one should
Cons: Unfriendly
Excellent 10.0
Pros: This is the only place we stay when we come to Charleston. The owner is a very friendly person. The rooms are always exceptionally clean and are very comfortable. A decent picturesque view of the mountains and river, especially in the summer.
Cons: I can't really think of anything we didn't like.
Excellent 9.0
Pros: Smoking room Overlooking the River Front door parking Convenient location
Cons: Not the best Wi-fi
Excellent 10.0
Pros: No breakfast
Cons: More breakfast
Excellent 8.0
Pros: The room was larger then expected and very clean.
Cons: Heat could of been on to a low temperature instead of shut off completely. Being by the water rook a long time to get room warm.
Excellent 10.0
Pros: Clean room, friendly staff and owner observed me cleaning the snow off my car with a tray from the room, and he brought me a snow brush for me to use!
Cons: NA
Good 7.0
Pros: the room was clean but noisy at night. road is just outside the parking lot. ice machine worked
Excellent 10.0
Pros: Good little place to stay at a reasonable rate. People are very friendly.
Poor 1.0
Pros: Changed price to --$
Cons: Horrible
Excellent 10.0
Pros: Nice quiet everything I needed to be relaxed
Cons: I couldn't give an answer because their wasn't anything I didn't like
Okay 5.0
Pros: Shower and sleep
Mediocre 3.6
Good 6.0
Pros: It was clean and comfortable.
Cons: No breakfast to start the day.
Okay 4.8
Pros: Clean room
Cons: Only one chair, traveling with friends and wanted to play cards. Got caught by the "chair police" trying to use a chair from their room to play cards. Had to put it back under threat of " I will have to charge you $500 if you scratch that chair." We put it back and used the plastic chair he brought to us. We are all in or sixties and thought we looked like responsible adults, but evidently we were wrong.
Excellent 8.0
Pros: Clean rooms, had everything we would need except a coffee maker, but they had coffee in the office. Would definitely stay there again!
Excellent 8.5
Pros: The staff changed my room to the river side, away from traffic noise, cheerfully without reservation. They offered advice for restaurants, and were very pleasant. The location on the river was picturesque and the price was outstanding. Very very clean.
Cons: There are no extras - shampoos, lotions, etc. Not a big deal. I wish it were just a bit closer to downtown Charleston to enjoy the restaurant scene somewhat easier, but again, not a big deal.
Budget Host Inn Charleston - Charleston
Rated #11
7.7
Good 7.7
Based on 353 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.5
Facilities
5.7
Location
7.8
Overall
6.3
Overall 7.2 Good
Based on 489 reviews
Cleanliness
7.5
Comfort
7.5
Facilities
5.7
Location
7.8
Overall
6.3
Cleanliness
5.3
Comfort
6.0
Facilities
5.3
Location
6.6
Overall
6.0
Cleanliness
2.5
Comfort
2.0
Facilities
2.0
Location
2.5
Overall
3.5
Cleanliness
7.3
Comfort
7.2
Location
7.7
Services
7.0
Staff
7.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
5.0
Location
5.0
Overall
10.0
Staff
5.0
Value for money
5.0
Cleanliness
7.7
Comfort
7.7
Location
7.8
Services
7.4
Staff
8.1
Cleanliness
6.6
Comfort
6.9
Location
7.4
Services
6.2
Staff
7.3
Cleanliness
7.7
Comfort
7.7
Facilities
4.0
Location
7.8
Overall
6.0
Cleanliness
7.2
Comfort
7.3
Location
7.6
Services
6.9
Staff
7.8

Poor 1.0
Pros: The view
Poor 1.0
Cons: They show pictures of a whirlpool tub in the bedrooms. There are none. They also don’t make any mention of the pool being closed and covered. I took my wife for a getaway and was extremely disappointed.
Mediocre 2.0
Pros: Nothing
Cons: Felt very unsafe
Good 6.0
Pros: It needs updated, lien is old and carpert. Ok stay for price but i would not stay for extend amount of time.
Cons: Old furniture, old carpet, old linen. Needs a good deep clean
Excellent 10.0
Pros: The room was clean and comfortable. The room had fridge, microwave and coffee pot that actually worked. It sets right off the interstate and near restaurants and stores making it conveniently located. For 3 nights it was cheaper and a better value than the one the previous day. We had no electricity so finding a place to stay accommodating the needs of the family was essential and this place fit those needs.
Cons: Nothing i did not like .
Good 7.0
Pros: Good responsive staff Choosing it mainly for the low price
Cons: cleanliness needs to improve cleaner chairs and bath
Okay 5.0
Cons: They require a $100 deposit for potential damages/ smoking. They seem obsessed with it. You should make people aware of this. It¿s ridiculous.
Excellent 9.6
Okay 4.8
Mediocre 2.0
Pros: Not much
Cons: The staff wasn’t great, no breakfast cause of covid, sheets were stained, bugs in bathroom.
Excellent 10.0
Pros: Clean and friendly staff nicest in that area had wipes hand sanatizer and said had rooms cleaned to COVID 19 standards.
Cons: No I’ve stayed there before this was my second stay treated wonderful.
Excellent 9.0
Pros: Polite and caring staff
Cons: No
Excellent 10.0
Pros: Excellent accommodations for the low price. One of the few hotels still safely providing a free take-out breakfast during current pandemic restrictions.
Cons: No.
Excellent 10.0
Pros: Quick check in with no problems. The room was spacious and clean. The breakfast was okay considering covid.
Cons: Would have been nice to have some juice available for breakfast.
Poor 1.0
Pros: Location
Cons: Cleanliness
Excellent 10.0
Pros: Friendly staff, clean modern accommodations, breakfast to go during current COVID-19 pandemic rather than traditional breakfast cuffet, but still very good.
Cons: no.
Excellent 10.0
Pros: I loved everything..bed comfortable. everything was so nice. The air was so pleasant too. Refreshing...energized scent. Staff was a hoot too. Love it here.
Cons: No negatives at all.
Excellent 10.0
Pros: The staff are great ...beds are comfy. Right next to ihop and McDonald’s. Room for fifth wheels too. Nice view. Great price! Define rly going to stay here again.
Cons: Nope nothing negative to say.
Poor 1.0
Pros: Where is located.I when to visit my daughter at Charleston university and was close to her .
Cons: Rooms smell bad.is supposed to be a no smoking room and just smell like that.dirty sheet
Excellent 9.0
Pros: It's my go-to. Love staff and accommodations
Poor 1.0
Cons: No breakfast that was advertised staff just said no supplies phone rang all day had to unplug it refrigerator didn't work then maintenance guy said that it was fine when I told him health board requirements where to be 40 degrees or below he then checked
Poor 1.0
Cons: Discovered a hidden camera behind the bathroom mirror. Pretty damned pissed about that.
Mediocre 3.0
Pros: Check in person friendly. Hallway was bright. Looks like they have a new building under construction. Maybe they'll burn down the old one and make the new one non smoking.
Cons: The smell, when i opened the door to hall, was overwhelming. Like stale smoke. When i opened the door to my room, the smell was a combo of stale smoke and cat pee. Clothes, that were not zipped up in my suitcase, absorbed the stale smoke smell! No food.
Excellent 8.0
Pros: Staff was great. Room was clean. They are worried about people sneaking pets into rooms, so better not try.
Cons: The building smelled of cigarette smoke which was evident in the room. People had doors ajar with TV on loud.
Excellent 10.0
Pros: Staff responsiveness.
Cons: no
Mediocre 2.0
Pros: generally quiet and offered free coffee until two days before we were to leave and then wanted to charge us. The cleaning ladies were super friendly and helpful.
Cons: THE COUCH HAD BUGS. I believe they are fleas. I sat there and they started to crawl on me and I freaked out. They are so tiny you can barely see them until they are on you. I did check for bedbugs then and found no evidence. I did not use the couch again.
Okay 4.0
Pros: It's a place to sleep when you are homeless
Poor 1.0
Cons: It was definitely not up to expectations for a chain hotel . We had to be moved from one room due to the smell of smoke and stains on bed sheets. Put in a not so nice building with odors on the bottom floor as we searched for ice machine. Awful!!
Okay 4.0
Cons: Smelled musty and of cigarette smoke.
Mediocre 2.0
Pros: The lady at the front desk was really nice, but I rated the staff low, because the gentleman working the front desk was one of the rudest people I’ve met.
Cons: The man working the front desk was very rude at checkin. We found a COVID-19 face mask under our covers. After reporting-the man came in our room without knocking. He acted as if it was our fault. More negative, but not enough characters.
Good 6.0
Pros: Cleanliness
Cons: The morning desk clerk was extremely rude!!! Me and my wife were disrespected and told flat out not to ask him any questions as he threw a bag at me when I asked for a bucket to get ice from the machine.
Good 7.0
Pros: Location was perfect, price was right.
Cons: A little musty smelling, burn holes in the bedding.
Good 7.0
Pros: Location and price, the hotel itself is being upgraded so future stays may be better. The breakfast was not bad either.
Cons: The treadmill in the one exercise room was broken and wasnt taken care of in the three days I stayed there, the truckstop next door added to the noise levels and I wished the curtains would have blocked off more light.
Good 6.0
Pros: The room was clean. Perfect location to where we needed to be.
Cons: The room had a moisture smell to it. But it's an older hotel.
Poor 1.0
Pros: The only thing this place had going for it was the half way decent swimming pool.
Cons: The front desk staff was ridiculously rude, tried running us off from breakfast. Told me I had to go an couldn't stay another night bc they was renovating "never mentioned that when I first checked in.
Okay 4.0
Pros: Room size and location fit our needs for the purpose of our trip.
Cons: Supposed to be in non-smoking room but obviously had a history of being a smoking room. Also, black mold growing on the walls which the staff was aware but told us that they were soon going to be renovating... Room key cards quit working multiple times.
Okay 5.0
Pros: It was closer to my event.
Cons: I did not have any room service duri g the 2 dyad I spent into there.
Mediocre 2.0
Pros: the price
Cons: The pool was locked the entire time when the use of a pool was the main selling point for us. false advertisement
Mediocre 2.2
Pros: Room had a bad smell of mold. Check-in was slow at 9 PM. Breakfast options were poor.
Days Inn by Wyndham Charleston East - Charleston
Rated #12
7.2
Good 7.2
Based on 489 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.4
Facilities
6.0
Location
7.5
Overall
6.5
Overall 7.0 Good
Based on 115 reviews
Cleanliness
7.5
Comfort
7.4
Facilities
6.0
Location
7.5
Overall
6.5
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
5.0
Comfort
6.0
Facilities
4.0
Location
5.5
Overall
6.0
Cleanliness
7.3
Comfort
7.5
Location
7.9
Services
7.3
Staff
8.2
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.7
Comfort
7.2
Location
7.3
Services
7.1
Staff
8.6
Cleanliness
7.5
Comfort
7.9
Location
7.1
Services
6.7
Staff
8.3
Cleanliness
8.0
Comfort
7.8
Location
8.3
Services
8.5
Staff
9.3
Cleanliness
6.4
Comfort
6.1
Location
6.1
Services
6.1
Staff
8.6

Excellent 10.0
Pros: Very accommodating, staff is so polite and very helpful to make your trip feel like home.
Cons: Few small little things but nothing to mention.
Excellent 10.0
Pros: Very professional staff and a very clean facility.
Cons: N/A
Excellent 9.0
Pros: Breakfast was good. Very quiet and nice room.
Good 7.6
Excellent 10.0
Pros: No breakfast but the location was great. The front desk staff was awesome
Cons: We had a problem with gnats in the room, reported it to the front desk
Poor 1.0
Pros: Location
Cons: Bathroom had mold and mildew on ceiling and tub caulking. Spiders found in tub. Counter had sticky residue. Very noisy. Hand sanitizers in area were empty. Room very dated and dark. Laundry stacked in dining area. Will not stay there again. May not stay at a Holiday Inn Express again
Okay 4.0
Pros: I got up looking to grab a bit to eat a close for virus but could had sack meal apple bfast bar . I know better now since the virus i asked the staff when bfast at check in. 6 to 10 he knew . That's false info .
Cons: Not telling truth about bfast
Excellent 8.0
Pros: The towels and bedding were soft!!!
Cons: Service was pretty slow and the front entry area was dirty.
Okay 5.0
Pros: The staff was very nice to us.
Cons: We first were given wrong room when we arrived, it was not the same kind that we booked. They did find the kind of room that we reserved and moved us. The first night we all slept horrible. On the second day we found a lot of black mold. 2 of us have respiratory issues. They moved us again and that room smelled of marijuana, however we all slept good.
Excellent 8.0
Pros: Cleanliness
Cons: Took a very long time to get me in my room. They said my card was expired but they had the wrong card number
Poor 1.0
Pros: Friendly staff
Cons: 1st room wasn’t clean
Excellent 10.0
Pros: The room were very clean and comfortable. Location was easy to find and commute to the local shopping center.
Cons: Actually i loved the whole experience
Poor 1.0
Pros: It was okay
Cons: Yes the location of the hotel.. there is a closed up restaurant next door with a lot of homeless living outside it. Area was very ran down and dirty..
Good 6.0
Pros: The pool was nice. The amenities were adequate. Juju
Cons: Our first room had no working bathroom light, so we had to move to a new room. One of the towels was dirty. Heavy traffic could be heard from the room. Even for a Covid breakfast, the packs were substandard.
Poor 1.0
Pros: Nothing
Cons: When checked in went to room and someone else was in room. Second room had dog poop in corner by the window. Then was no other rooms except 2 king rooms and there was 8 people. Staff called around to find us other rooms at 1:30am.
Poor 1.0
Pros: Nothing
Cons: Out dated bed very hard sheets was not clean hair all over them
Mediocre 2.0
Pros: Ive stayed at HI since the 60s & I was shocked at this property.It gave me an entirely different view of the franchise.i had already stopped staying at HI years ago because it's overpriced.The rudest staff I've ever encountered at a hotel.
Cons: The location & hotel fell far beneath my expectations. Combined bathroom light switch and fan are the worse. How much more could it cost to have them separate? The mandatory noise is terrible. I was not welcomed, thanked or given a single inst
Good 6.0
Pros: Location. Hotel was nice and very clean
Cons: The parking lot is small and very tight.
Excellent 10.0
Pros: Staff was extremely friendly and helpful
Cons: Only issue was there were items under the bed and in the closet area from previous stays
Poor 1.0
Pros: Beds were comfortable.
Cons: YES, the toilet ran all night long, told the staff, they never fixed the problem, the TV stand/ dresser had a busted door on it needed fixed, the cleaning staff didn’t stock toiletries and never replenished towels the next day. Will Never stay he
Okay 5.0
Pros: Location
Cons: The ants crawling on the carpet & walls.Had to ask for a room change.
Mediocre 2.0
Pros: Clean
Cons: 3 days, no service to room, had to ask front desk twice for clean towels, lousey service. Poor breakfast.
Good 6.0
Pros: The hotel was a location for traveling through WV and easy to access from the interstate. A quick walk across the parking lot was a Texas Roadhouse which avoided the need to search for a dinner venue.
Cons: The problems encountered were no WI-FI, bathtub gels empty and an early morning front desk attendant not friendly or helpful. The room was great and clean.
Excellent 9.0
Pros: Our room was very clean and quiet. The breakfast was above average and the staff was friendly. We will stay here again if we return to Charleston.
Excellent 10.0
Pros: Everyone was extremely friendly and did everything to accommodate us
Cons: No
Excellent 10.0
Pros: Nothing to not like. The breakfast was clearly a notch above others. The room was clean and well appointed. The staff were helpful and friendly. Pleasantly surprised to see a refrigerator in the room.
Cons: Nothing.
Excellent 10.0
Pros: The room was very nice and clean. The bed was comfortable and there was a lot of space in the room. As always, the Holiday Inn Express breakfast was very good. I also used the exercise room where all the equipment was in good shape. Staff was courteous.
Cons: No.
Excellent 9.0
Pros: Hotel was everything would expect a holiday inn Express to be.
Cons: Cramped parking lot. Two hotels share same parking lot. Small parking spots for hotels to maximize small space.
Okay 5.1
Pros: The staff was very courteous and kind. I chose this hotel specifically based on the KAYAK reviews. For $125 for less than 12 hours, I felt it was a safe bet.
Cons: The light in the bathroom (with connected fan) was so incredibly loud that my children would not turn the light on or close the door. At 11pm, the people above us chose to shower and it was as if they were in the room with us. I could not believe the lack of soundproofing, it was ridiculous. And that bathroom was just out of the question.
Holiday Inn Express Charleston-Kanawha City - Charleston
Rated #13
7.0
Good 7.0
Based on 115 reviews
Details
Reviews
C$ 130

Cleanliness
6.9
Comfort
7.1
Facilities
6.2
Location
7.2
Overall
6.7
Overall 6.6 Good
Based on 695 reviews
Cleanliness
6.9
Comfort
7.1
Facilities
6.2
Location
7.2
Overall
6.7
Cleanliness
5.0
Comfort
6.0
Facilities
5.0
Location
5.6
Overall
5.2
Cleanliness
4.0
Comfort
6.0
Facilities
3.3
Location
6.6
Overall
5.3
Cleanliness
6.4
Comfort
6.5
Location
6.8
Services
6.0
Staff
7.6
Cleanliness
8.6
Comfort
8.6
Facilities
8.0
Location
8.6
Overall
8.6
Cleanliness
5.6
Comfort
7.3
Facilities
6.3
Location
6.6
Overall
6.6
Cleanliness
7.3
Comfort
7.4
Location
7.3
Services
6.8
Staff
8.0
Cleanliness
7.4
Comfort
7.6
Location
8.2
Services
7.3
Staff
8.1
Cleanliness
7.1
Comfort
7.3
Facilities
7.4
Location
7.2
Overall
7.5
Cleanliness
7.3
Comfort
7.5
Location
7.3
Services
7.3
Staff
8.1

Good 7.0
Pros: The location is great for everything food and shopping and close to downtown
Cons: Right beside the interstate
Excellent 8.0
Pros: It would be a lot better if they wasn’t letting people hang around that was messed up on drugs
Cons: The room was clean and it’s in a really good place where there is stores and restaurants
Mediocre 2.0
Pros: They dont have anything there no breakfast no washer or dryer the room I stayed in was dirty especially under one of the beds there was a biscuit 20oz bottle wrappers and some type of food in a container with a spoon it was just right nasty. There nothing really I liked just the stores are right down the street
Cons: Cleaner and housekeeping need to start bringing or checking if the guest need any thing
Poor 1.0
Pros: Staff was pleasent
Cons: Everything
Excellent 8.0
Pros: Easy accessibility back to interstates
Cons: Room could of been little larger.
Excellent 8.0
Pros: Unlike the reviewers, the front desk women was very nice and accommodating at 11 pm..
Cons: Rooms could’ve been cleaner for the price
Okay 5.0
Pros: Price
Cons: not as clean as we desired inside and outside. Rundown location.
Okay 5.0
Pros: Friendly staff, pet accommodation
Cons: The rooms could have been cleaner
Good 7.0
Pros: A wide range of stores are easily accessible
Good 7.0
Pros: The location and convenience of parking lot -2- room access
Cons: Staff doesn't know how to enforce their 'no loitering, no harassing, no personal space violating' policies on guests
Excellent 9.0
Pros: Clean
Cons: No
Okay 4.0
Pros: Price was pretty cheap
Cons: It was rough hotel. We saw a swatiztica carved into the bed frame and everything was a bit worn out. The door looked like some tried to kick it in at one time so it was difficult to close. In addition, we saw one bed bug in our next hotel (Hampton) which made me concerned we got it from the red roof since the Hampton maintenance employees could not find any other signs of bed bugs.
Excellent 8.0
Pros: Beds are not good
Okay 4.0
Cons: I have stayed there weeks upon weeks and was treated like dirt after an incident with my dog which I immediately remedied and kenneled her elsewhere.At midnight. Room already paid for. With no refund or explanation.
Good 7.0
Pros: Everything was clean and the beds were comfortable.
Cons: I confirmed a booking for a king bed and they have me two separate beds. Not that big of a deal, but attention to detail would've been nice
Okay 5.0
Pros: Low price. Didn't see any bed bugs
Cons: Police talking outside my window while I was trying to sleep
Excellent 10.0
Pros: great customer service
Good 7.0
Pros: Location
Cons: No refrigerator in room
Excellent 10.0
Pros: the staff the two girls that worked with us were absolutely amazing my mother-in-law had been sick and they did everything they could do to help accommodate our needs
Excellent 9.0
Pros: The staff is always awesome. It's always quiet and no riff-raff despite being in a bad area of Charleston
Cons: Only issues- I have a service dog. A pet owner had adjoining room for 1 of my 4 nights whose dog barked all night. Staff was willing to give me another room but I opted out cause I checked in first. Also, ome rooms need carpet and vents deep cleaned.
Excellent 9.0
Pros: Room price was very reasonable, two double beds on first floor, nicely decorated.
Cons: Floor trim in bathroom needs to be repaired. Also there was some sort of apparatus near ceiling in the room that needs to be cleaned up/painted. Not sure what the function is of this thing.
Excellent 10.0
Pros: Everything
Poor 1.0
Pros: Not one thing!
Cons: The rooms were not clean. the bathrooms horrific.
Excellent 8.0
Pros: Was okay.
Poor 1.0
Pros: Nothing it was the worst hotel I've ever had the displeasure to endure
Cons: All of it
Mediocre 2.0
Pros: It al least looked like it had been updated a little inside.
Cons: The biggest issue was it smelling like a smoking room.
Good 6.0
Cons: The pricing increased daily yet the service decreased
Excellent 10.0
Pros: It was clean and staff was nice
Cons: It didn't have a refrigerator,
Good 7.0
Pros: price
Cons: could be cleaner
Poor 1.0
Pros: The only thing I liked about this stay was the gas station and restaurants were close, other than that it was awful.
Cons: I didn't like anything about this hotel, the room smelled awful and there was 1 towel and no other toiletries. The staff was not very friendly at all and was hard to contact. The room was stuffy and the air didn't work very well. I will not return, ever
Poor 1.0
Pros: N0thing
Cons: Was not able to check in until 200
Good 7.0
Pros: Location and price
Cons: Not as clean as I would like
Mediocre 3.0
Pros: Was updated
Cons: No coffee pot, hard floors turned your feet black from filth, Non smoking room smelled like smoke, trashes around hotel were overflowing, sketchy area strange people knocking on our door in the middle of the night, people hanging out on balcony all night.
Good 6.0
Pros: It was very convenient ti a few places to eat and a family dollar for essentials.
Cons: It was ok. I had to massage an emergency stop and this place was sufficient for me. If I had my daughter's with me I may have picked another, but for Just myself it was fine
Poor 1.0
Pros: That it was only 15 minutes from my job, but the time saved on my commute wasn't worth it
Cons: Pretty much everything else. Had to check out after just one night after realizing that I didn't even have a refrigerator to keep food. Bad wifi, bugs near the sink, dirty furnishings, noises all night that made it hard to sleep.
Good 7.0
Pros: Lean room with fridge and microwave
Cons: No breakfast
Good 7.0
Pros: Location and price
Cons: Y first stay-no soap in the room. My second stay-no shampoo!!
Okay 5.1
Cons: Floor needed vacuuming and there was highway noise. Would not recommend for families.
Mediocre 2.0
Pros: staff at front desk
Cons: i'm 90% sure I got bedbugs or fleas from this hotel :(
Poor 1.0
Pros: Nothing
Cons: Everything
Okay 5.1
Pros: Staff was friendly, tv was nice.
Cons: Nasty room, cigarette lighter and unopened tampon under bed. Floors dirty and sticky. Location right off interstate which was nice, but behind an abandoned wendy’s and abandoned creepy looking strip club.
Okay 5.0
Pros: The staff was friendly. Very pet friendly hotel. Decently sized rooms. Pretty quiet considering amount of people at hotel.
Cons: First room was dirty, as in sheets were in a pile on a chair, no towels, etc. Location had a rundown-part-of-town look, but was easy to get to off highway.
Mediocre 3.0
Pros: Close to interstate
Cons: Dirty and dominated by long term guests who drank and bbq outside my room
Poor 1.0
Pros: That it was close to the place where I needed to go
Poor 1.0
Pros: Convenient
Cons: A.c. wasn't on and was extremely hot in the room
Okay 5.0
Pros: Absolutely nothing
Cons: The front desk staff did not greet me. The room smelled TERRIBLE. The beds were just a bit bigger than a twin, very difficult for two people to sleep in comfortable.
Okay 5.0
Pros: Location n the Gentlemen that was working on 6/2/18
Cons: Tv didn't work right the AC..didn't cool the room n need better pillows n stop false advertising..room r nothing like the pictures
Poor 1.0
Pros: Location
Cons: First and only time this has ever happened: We were double booked for our room after making our reservation almost 24 hours prior to staying there, and we had to leave since we were given a key to the room where people were already inside sleeping. Horrid
Mediocre 3.0
Cons: Everything was old and looked dirty. Found a few bedbugs.
Poor 1.0
Pros: Rooms are dirty and I think student rooms are 100% better than that.
Cons: Rooms are dirty and I think student rooms are 100% better than that.
Mediocre 2.0
Pros: Pets allowed
Cons: Our bed sheets were stained, cigarette burns on the bed spreads, found two bugs. One was crawling on the wall, one was in the bed. We asked for another room and it wasn't much better. This makes me wonder if all red roof inns are like this.
Mediocre 2.0
Cons: The room smelled like it was recently smoked in (we booked a non smoking room). The floors were sandy and dirty as if they hadn't been swept/vacuumed in a week.
Okay 4.0
Pros: OK but nothing to be proud of Coffee was good but no newspaper
Okay 5.0
Pros: Easy to find. Accepts pets
Cons: Older. Noisy as interstate just overhead
Okay 4.0
Pros: I liked the price.
Cons: The room next to us had an alarm clock going off all night. Staff unconcerned.
Mediocre 2.0
Cons: Check in was scheduled for 1pm. They where ready for check in at 3 pm
Mediocre 2.0
Cons: This hotel is outdated. There was trash all over the premises, that I had to call about. My room was dirty and was told there was nothing they could do Friday night about it and that a note would be left for the manager. I called again Saturday afternoon
Mediocre 2.0
Pros: The proximity to the interstate.
Cons: Room was filthy, blanket and sheet was dirty, dust, grime, strong smell of bleach.
Excellent 8.8
Pros: Staff were friendly, room was comfortable. No frills, but perfect for our needs and the bed was very comfortable. There are two separate buildings here, at 90 degree angles to each other. We liked the wood-grain laminate floors. It felt cleaner than other hotels which have carpeted floors.
Cons: The signage wasn't clear, and had I not known exactly where it was, behind a Motel 6 and another building, it might have been confusing, or even impossible for an out-of-towner to figure it out. The parking lot needs repaving. I should have asked ahead whether there was an elevator on site. There is not. I have some difficulty with stairs, and we were on the second floor, but it worked out. We were able to park near the stairs. It would be nice to have one full-length mirror in the room. We could have used a standard box of tissues, rather than the pocket pack provided. Also, there was no extra roll of toilet paper, only what was on the roll when we arrived. It was okay for our two-night stay. There is no pool, as far as I could see.
Good 7.7
Pros: Comfortable bed, warm shower, right off of the freeway.
Cons: Make sure u sleep opposite side of the freeway and turn your fan on.
Excellent 8.0
Pros: Clean and recently renovated
Mediocre 3.7
Cons: Blankets, sink counter, bath tub, floor, drawers where all not cleaned. Seem housekeeping totally didn't clean the room. You really get what you pay for. Very dissaponting stay but charging to experience.
Good 6.0
Pros: Liked laminated wood floor instead of carpet
Cons: Low shower water pressure
Okay 5.1
Pros: The front desk staff were very welcoming and warm.
Cons: The room that my husband and I stayed in was fairly clean. There was some dirt around the a/c unit and under the mini fridge. However, the room that we got for my parents had hairs in the bed and dirt that had clearly been swept under the refrigerator. In addition, there were several guests standing outside arguing loudly and smoking.
Mediocre 2.0
Pros: Inexpensive
Cons: Upon arrival, the front desk worker told us that our room may or may not be clean. He said their housekeeping team did not care very much and management didn't seem to want to do anything about it. The floors in the room were unswept with pet and human hair everywhere. Beds were made, but sheets did not look clean. The bathroom needed many repairs as well. We had already paid for the room so we asked for clean sheets, made our own bed, and had a poor nights sleep. We left the hotel as soon as we old in the morning. We will definitely not be back to this location.
Mediocre 3.1
Cons: This hotel is not a good place to stay, especially if you have young children. When we returned to our room that night there was a party going on with lots of people hanging around outside. The next morning there were empty condom boxes beside our car. We did not stay the next night. It was bad enough we were willing to lose our money. Definitely not a family hotel.
Excellent 9.7
Pros: We chose the hotel based on proximity to a 2-day event we were attending. We stayed for two nights and we will definitely be back! The hotel staff was friendly, courteous, helpful, and went above and beyond to make us happy and comfortable. This applied to every hotel staff member we encountered, not just one! Check in/out was simple and accurate, the room was clean, warm, comfortable, and equipped with everything we needed including a coffee maker, microwave, refrigerator, and safe. There was even a box in our room for the type of room we chose- it contained complimentary bottled water, orange juice, granola bars, trail mix, and microwave popcorn. I could not believe the $54/night price tag. There was not a continental breakfast available, but there were plenty of places to eat within walking distance so that was not a problem. It was a wonderful experience!!
Cons: I prefer a hotel room with a door that opens to the inside of a building/hallway rather than to an outdoor parking lot/balcony, but it was still fine.
Good 7.4
Pros: It was very easy to check in and find my room. Parking was not a problem. The hotel is right next to the interstate, so getting around town was not a problem. The hotel was clean and very comfortable.
Cons: Finding the place was somewhat difficult to find, as there were other hotels positioned on the same road. The hotel was not well marked or easily seen until I was right on top of it. The hotel itself does not offer any breakfast or facilities to work out in as well.
Good 7.3
Pros: Newly updated rooms.
Cons: The first room had sticky stuff on the floor. They gave us another room which had a cigarette butt and dust on the shelf
Excellent 10.0
Pros: Good, solid stay!
Good 7.6
Pros: The cost was affordable.
Cons: The location was a little hard to get to on the first shot. The sign placement needed to be adjusted so you didn't end up turning around and going through other business's parking lots.
Red Roof Inn Charleston - Kanawha City, Wv - Charleston
Rated #14
6.6
Good 6.6
Based on 695 reviews
Details
Reviews

Cleanliness
6.1
Comfort
6.6
Facilities
5.7
Food
8.5
Location
7.4
Overall 6.5 Good
Based on 327 reviews
Cleanliness
6.1
Comfort
6.6
Facilities
5.7
Food
8.5
Location
7.4
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Staff
2.0
Cleanliness
5.6
Comfort
6.5
Location
7.0
Services
5.9
Staff
7.1
Cleanliness
3.3
Comfort
3.3
Facilities
2.6
Location
4.6
Overall
3.3
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
10.0
Staff
10.0
Cleanliness
6.0
Comfort
6.2
Location
7.1
Services
6.1
Staff
7.4
Cleanliness
5.8
Comfort
7.0
Facilities
8.0
Location
7.7
Overall
8.0
Cleanliness
6.7
Comfort
7.0
Facilities
7.3
Food
8.5
Location
8.0
Cleanliness
5.9
Comfort
6.6
Location
7.5
Services
6.4
Staff
7.6

Okay 5.0
Pros: There in the mist of a remolding project, but we found the room clean, and the beds comfortable, and older hotel but served our need for a last minute need of a place to stay..
Poor 1.0
Pros: Nothing
Cons: The way staff talks to people threats of keeping $50.00 deposit. And finding reasons to keep $50.00 FROM U FOR NOTHING THESE PEOPLE ARE TERRIBLE...
Poor 1.0
Cons: They were brought up as pet friendly wrong they hate pets
Excellent 8.0
Pros: Never had breakfast had to leave got up to late.
Cons: A mink coat on the house. Lol
Good 6.0
Pros: Privacy was great... Room needed upgraded and brought into the 21st century...
Cons: room needed a regular chair to sit in... I am disabled and needed a chair to sit and dress from...
Okay 5.0
Pros: location and good size tv with good cable
Cons: heater heated slow.linens were old.
Excellent 10.0
Pros: Rooms are spacious and always in our price range.
Cons: No
Good 7.0
Pros: Close to highway and restaurants, good price
Cons: Breakfast could have more options
Poor 1.0
Pros: Nothing
Cons: This hotel is very dirty. The area didnt make me feel safe staying there alone with my children.
Poor 1.0
Pros: The outside and grounds of the hotel were clean and well kept
Cons: The room smelled horrible. The floor was rotten, it seemed in some areas the only thing holding the floor up was the carpet. Tried spraying Lysol to get rid of smell. Nothing worked.
Poor 1.0
Pros: It was decently close to the destination that we needed to attend. Restaurants were close, although the Texas Steakhouse gave my mother food poisoning. But the staff was friendly there.
Cons: The mngr was cruel&rude.He refused to listen to me to switch to one of his plethora of open rooms;My mother has COPD & cannot be near a room that had a cat.Her lungs were closing,I pleaded/cried to just change rooms.He threatened me w/cops.
Excellent 8.5
Pros: The room is clean and comfortable. Great parking.
Cons: The pool was under construction and we were not told about it.
Okay 5.7
Pros: The bed was very comfortable and the staff was nice.
Cons: Seems like everything was outdated, there was no continental breakfast when it stated that there was going to be one.
Excellent 8.5
Pros: Inexpensive, 10-15" from downtown, very nice staff. No frills.
Mediocre 3.1
Cons: Left after first night because of roaches. When roaches are crawling on you while you sleep its time to leave. We will NEVER stay here again.
Mediocre 2.0
Pros: The fact that they returned our money
Cons: We did not like the filthy smell when we entered the room or the crumbs,scabs or who knows what when we pulled back the sheets
Excellent 8.6
Pros: Easy check in, clean rooms.
Cons: There were only two very small pillows on the king sized bed. We pulled some of the sofa cushions over to the bed for adequate comfort.
Okay 5.0
Pros: Location is good easy to get too
Cons: My reservations through Hotels.com were messed up by one day . I had to rebook the night stay. I had to pay for the room because as I was told my original reservation had to be canceled. I was also told that the money I spent on the original reservation couldn't be transferred to the new reservation. So I had to pay more for the same room and to date I am still waiting on the refund it's been 2 weeks now going on 3 weeks and I was told it was the fault of the billing & accounting department from the booking site. I was told sorry it's our fault and nothing was offered to compensate for their mess up and I still have to wait for when they can supposedly expedite the refund. 2 to 3 weeks isn't expedited in my book
Knights Inn Charleston East - Charleston
Rated #15
6.5
Good 6.5
Based on 327 reviews
Details
Reviews

FAQs when booking a hotel near Charleston Yeager airport

How much is a cheap hotel near Charleston Yeager airport?

How much is a cheap hotel near Charleston Yeager airport for tonight?

How can I find hotels near Charleston Yeager airport?

Where to stay in Charleston?

Our map will help you find the perfect place to stay close to Charleston Yeager airport by showing you the exact location of each hotel.

Airports in Charleston