Excellent
10.0
Pros:
everything was great, the treatments of the front desks were amazing by all employees, they took into consideration the lock of saudi airports and they let me stay as much as I need, they were so understanding and so helpful, even the room service employees were efficient and fast, especially hussain this is my 4th stay in this hotel and will always be my first option
Cons:
nothing was bad
Excellent
8.0
Pros:
The location
Excellent
10.0
Pros:
The staff is amazing, very friendly and helpful, especially Nada!
Cons:
The administration and staff should do their best to enforce on other customers to wear their masks in the lobby, in the lift and across the facility. The disregard to social distancing and precautions on mask wearing as a minimum is very distressing.
Excellent
8.0
Pros:
Reception Staff, location
Cons:
The room daily cleaning was not a 5 star level,, the noise through the windows from the street, needs better acoustic insulation. Breakfast is poor may be because of corona but it was not 5 stat level
Excellent
10.0
Excellent
9.0
Pros:
Many thanks to Mr. Mohammed at front desk for being friendly and professional who went the extra mile to make the guest comfortable and satisfied. The location of the hotel is a walking distance to the mall and shops and restaurants all around. The room is clean and spacious. The staff are very friendly at the restaurant and front desk as well. For sure will come back again.
Excellent
8.8
Cons:
The rooms are not very sound proof, and you can hear your neighbouring room.
Excellent
8.8
Pros:
Room is spacious.. very clean and comfortable. Very good location by the mall . The staff were super nice and professional.
Cons:
The lounge was closed.. poor breakfast selection.
Excellent
8.8
Pros:
The room was spacious and very comfortable. Staff were excellent, very professional. The location is very good, right next to ABC shopping mall. It's easier to navigate from there if you wanna go outside Beirut as it's not inside Hamra which means you can avoid the traffic.
Cons:
Sometimes it gets noisy as it's located in Verdun main street
Excellent
8.0
Pros:
Location - staff
Cons:
Internet should be free