Schlosshotel Berlin By Patrick Hellmann

We have booked the cheapest room for one night only, in fact a few hours as we were arriving late at night and departing in the morning for our next flight. The reception was quite good, we had help with our large luggage. The room at the last floor was adequate, with an excellent bed and a beautiful marble bathroom with a bathtub. There was no bidet. The bathrobes and toiletries were all excellent. The view from an oculus window was beautiful, on the garden and greenery. It was quiet and the neighborhood was upscale and safe. Our car was parked by the staff. The highlight was the exquisite breakfast solemnly served, the interior of the hotel which was in style of a Florentine palazzo and then other rooms in style of French rococo. Since it's rather expensive, the public was quiet and discreet. We will stay here on our next visit to Berlin.

The check-in could be a bit faster, we were very tired after a long drive at night and more help with the luggage would be expected. The column in the center of the room was awkward and slightly dangerous for a collision, together with the sloping ceiling in our mansard room. Luckily we avoided any hit which is not always easy in an unfamiliar place. Certainly a better room would be more comfortable, for more pay. It's fair.

Beautiful hotel situated in a quiet area with all amenities. Very nice personnel, very well organised. Taxi available at very short notice. Close to both Tegel and Schoenefels airports. Very nice breakfast. They cater well for vegetarians. Overall we had a really pleasant experience. I warmly recommend it.

There was only one minor glitch. My partner arrived before me, as we were travelling from different places. As she doesn't share my name (it's 2020!) the personnel were reluctant to give her access to the room. She did not have the best experience. In the end they allowed her in by blocking a deposit of 300 EUR on he credit card. As I still was on the plane when it happened, they could not check with me.