Excellent
9.0
Pros:
The rooms we’re clean and comfortable.
Cons:
I didn’t like the food. It could have been better as far as taste.
Excellent
8.0
Pros:
Didn’t eat breakfast. The room was beautiful.
Cons:
No heat, so room was very cold. Desk clerk said maintenance man had gone home; offered to change to another room, but I was all ready for bed. It was very cold!
Excellent
10.0
Pros:
Shuttle to airport.
Cons:
N/A
Excellent
10.0
Pros:
The breakfast was awesome.
Cons:
I liked everything.
Excellent
10.0
Pros:
everything
Cons:
the sink and shower kept clogging.
Mediocre
3.0
Cons:
Old hotel, smells bad in rooms.
Excellent
10.0
Pros:
Clean room, friendly staff.
Cons:
Nope
Excellent
10.0
Pros:
Free shuttle service to the airport
Good
7.0
Pros:
The area was right by everything
Cons:
No it was ok
Excellent
8.0
Pros:
Great room, very close to the Airport.
Cons:
Some staff behind the counter were not wearing a mask.
Good
7.0
Pros:
The lobby was very nice and it was clean
Cons:
The rooms are very outdated… My shower drain was backing up water
Excellent
9.0
Pros:
The motel was one of the closest to the airport. It’s about two miles. The rooms were clean . It’s an older hotel that’s been updated . Sheets were crisp and clean. Staff was nice. One con is the shuttle is closed after 10:00 and our
Cons:
Some parts of the hotel are still dated.
Excellent
10.0
Pros:
Nice room for the price. Very clean. Helpful staff. Left vehicle for 3 nights while flying out of town. Airport shuttle was so convenient and cost less than airport lot. Car was just as I left it upon return. Will stay again!
Good
6.8
Poor
1.0
Pros:
Nothing room was @ other end of hallway n corner it was like n a hole n pool was closed lobby was dirty n loud
Cons:
I didn't like getting kicked out the next day because I could only pay cash for second night because I had lost my credit card n they wouldn't run it again neither! I was told he'd call the cops if I didn't ck out of the room
Excellent
8.0
Pros:
Friendly staff, right off the highway
Cons:
Location seemed a bit seedy.
Excellent
9.0
Pros:
Cleanliness
Cons:
No
Poor
1.0
Pros:
Hotel was fine.
Cons:
Not really, for what it is, it is fine.
Mediocre
3.0
Pros:
Staff
Cons:
Cleainess
Excellent
8.0
Pros:
It was quick to get on the highway on our trip amenities were nice
Cons:
No
Poor
1.0
Pros:
Nothing I thought holiday inn had to meet standards
Cons:
The bed was uncomfortable and also broke down hair was in the tub
Mediocre
3.0
Pros:
The beds slept amazing and very friendly staff
Cons:
Went in the room about a 2 foot spot in the ceiling fell in the floor. Came in from work my room door was opened with my stuff in there walked to the AC the floor was soaked and ac was constantly dropping curtains and shower curtain was nasty as hell.
Okay
4.0
Pros:
Location
Cons:
Security was beyond rude, made us park before we ever got into the hotel. Wouldn't let us pull underneath the awning. The room was on the 6th floor & the window was busted. The smoke alarm went off at 1:45am, the elevator wouldn't work next morning
Excellent
10.0
Pros:
Cleanliness
Cons:
No
Excellent
9.0
Pros:
I slept very well, bed and pillows were awesome
Good
6.0
Pros:
The location
Cons:
The staff was rude and the rooms are out dated the air conditioning is not working properly it’s not big enough to make the room cold.
Okay
5.0
Pros:
Staff was very friendly and always had a smile on their face.
Cons:
Well, not that it's the fault of the hotel or staff, we did run into a very dangerous situation with another guest that was staying in the hotel. No one could have prevented what happened but it didn't leave us feeling safe enough to stay another night.
Mediocre
2.0
Pros:
Ease of check-in
Cons:
Almost everything
Mediocre
3.0
Pros:
My room was amazing
Cons:
There was no free breakfast
Good
6.0
Pros:
Good Hotel staff very friendly, food in the restaurant was alright and the bar tinder was great, rooms where clean and the staff at the front desk was pretty good too
Cons:
like I said previously this is a good hotel but in a bad location, first night there we heard gun shots right across the street from the hotel, everyone we talked to that leaves in or near Birmingham said this is the worse spot in the city for violence
Okay
5.0
Pros:
The hotel was in a convenient location and was clean, well-kept, and nicely decorated for the holidays.
Cons:
The hallway smelled like pot, and it was pretty loud with people talking late at night. Check-in was a bit slow due to computer problems. The staff were friendly and helpful, but were often engaged in side conversations with friends hanging around.
Good
7.0
Cons:
Location
Mediocre
2.0
Pros:
Location, staff
Cons:
Wifi does not work in corner rooms. Broke faucet/shower/shower rod. Very old. Disgusting breakfast
Poor
1.0
Pros:
Close to airport
Cons:
Room was not properly cleaned. TV did not work and the front desk would not answer the phone when I tried to call. Not in the best part of town but close to the airport
Good
6.0
Pros:
Location is awesome, large room, comfortable bed
Cons:
The room was actually pretty nice except they had this old delapitated upholstered stripped chair next to the bed that was filthy with brown stains on it. I would not even lay my suitcase on it. Really changed my experience and opinion.
Okay
4.0
Pros:
It was close to the airport and offered a free shuttle.
Cons:
WiFi didn't work. Also, each time I checked in it was a hassle with my credit card. They had problems reading it or something, the machines they were using didn't seem to be working very well. I was using a corporate Visa card that I use all the time.
Good
6.0
Pros:
Location
Cons:
Still not quite up to par even after renovations. Bar limited stock
Okay
4.0
Pros:
Close to airport
Cons:
Not a good neighborhood, remodel was done but a lot of details left undone or missing in room (missing parts, mismatched tiles etc, new thermostat not working, room stayed very hot)
Mediocre
3.0
Pros:
The location and the staff. Very friendly and professional
Cons:
Yes. The building is old and the rooms are old. I couldn't get the air conditioning to the temperature that was comfortable. And the wifi wasn't good enough; I was never able to get onto the internet in my room.
Okay
4.0
Pros:
Staff was friendly.
Cons:
Bleach smell excessive to the point where I hadtrouble breathing. Safety violations such as rugs covering cords. Holes in rug outside which could cause a fall. Buffet awful.Insufficient staff, dirty table linens.Juice was included but had to request it.
Good
7.0
Pros:
The staff was very friendly
Good
6.0
Pros:
Location was convenient for me, but the neighborhood is run down.
Cons:
There were bugs in the room and after I saw them I could not get comfortable. Room seemed dirty. The door stuck and was difficult to open. They wanted over $9 for breakfast.
Okay
5.0
Pros:
The young men and women were very helpful to customers.
Cons:
There was serious plumbing and room doors (key) problem.
Mediocre
3.0
Pros:
The room was spacious and the shuttle staff was bu far the BEST part of this experience.
Cons:
There was a fight in the hallway of room, the fron desk person didn't seem to care about the safety of patrons & my guest was punched in the face. The security guard on duty was very helpful in stopping the situation. the front desk staff was not however
Okay
5.0
Pros:
The location was central to what we had thought do.
Cons:
This hotel was way too old to be considered a three star hotel there was no no bellman to help with luggage. The people are friendly but that's all there was. The air conditioning was all very outdated you can tell that some of the renovations were poor
Okay
4.0
Pros:
The Staff provided great customer service
Cons:
rooms not very clean, only appeared to have surface cleaning (dusting and removal of trash). Found hair that was not mine on the bedding on more than one occasion during my 5-day stay and room was very humid and hot, despite use of air conditioner on high
Okay
4.0
Pros:
Pricing was decent
Cons:
Did not know it was under construction so pool was out and a very strong paint smell throughout the hotel. Everything in the room looked somewhat renovated except the bathtub/shower.
Good
7.0
Pros:
The bed
Cons:
Location.
Poor
1.0
Pros:
Terrible.
Mediocre
3.0
Pros:
The rooms looked nice at first glance.
Cons:
The television did not work, the sink stopped up, the bartender did not know how to make drinks, and the location is in a very seedy part of town. I would not think this would be a three or three and a half star hotel.
Mediocre
3.0
Pros:
Staff were pleasant and professional
Cons:
The hotel is under construction. I was disappointed with the smell and aesthetics. It was also not in the best area of town. I was afraid that I would be a victim of crime.
Poor
1.0
Pros:
The staff was friendly and willing to help.
Cons:
This place was disgusting! I wish that I could show the pictures of the tub to you. They changed our room, but then the door lock would not work.
Mediocre
3.0
Cons:
Avoid! Poor location. In process of a very needd renovation. Well below the standards of the brand. Not a bargain.
Poor
1.0
Pros:
Totally under renovation, we had to walk all the way around the building to get in the hotel from the parking lot. Next to the interstate and airport - loud, family next door - screamning children who were up late and early the next morning - noisey!
Cons:
Clean - NOT hair in the sink, water left in the tub, tolet was broken, I had to move the back lid of tank to flush. Beds were the only good thing, did not want to stay one minute too long, did not stay for food. Hotel people ok, but under total rebuild
Poor
1.0
Pros:
Free popcorn
Cons:
Where do I start. Ugly dirty bug invested room. Only 1 of 3 elevators working. Nasty carpet and paint in the hallways. A strong terrible smell everywhere. Construction going on that was loud loud loud. I could go on forever. It was terrible.
Poor
1.0
Pros:
On check in the staff was friendly.
Cons:
This was the dirtiest hotel I have ever seen. Large stains on carpet. Toilet seat was broken. And bathroom door would not close. Absolutely a filthy property. Should have been a 1 star listing if that.
Poor
1.0
Pros:
Checking out.
Cons:
Broken window in my room. Unraveling carpet in my room. Dirty, spotty carpet in my room.The tub that appeared to have been repaired with Bondo. Moisture induced rust on the bathroom dropped ceiling support bars. A neighborhood so bad with boarded up homes
Good
6.0
Pros:
The staff was friendly and accommodating. The hotel is conveniently located near shopping and food.
Cons:
The hotel is old and you can tell. They are remodeling but it still has that "old" smell. The air in my room didn't cool and it was very humid. The humidity made the musty smell of the room more prominate.I could also smell cigarette smoke. I think it was from when it was allowed in the building and the humidity made it seep from the walls. The neighborhood is a little sketchy. There were several people who hung around outside the building. They didn't have a continental breakfast but a buffet that was $9.50. That's a bit ridiculous! I was there for a week on business so no breakfast on site was inconvenient and I wasn't paying that much for the buffett. It wasn't too bad of an experience (i have stayed at worse) but it wasn't the normal Holiday Inn experience that I'm use to.
Okay
5.4
Pros:
Staff was great. Very friendly.
Cons:
Hotel is just in bad shape. I got the impression that the staff there cleans and prepares rooms the best they can, but ancient carpets and facilities limit what they can do. It's a musty old building in a questionable part of town. Hotel got us by for a night midway through a road trip, but definitely wouldn't book rooms here as a destination. It's a place to sleep behind a locked door.
Excellent
8.5
Pros:
The entire staff at the front desk were all extremely helpful and very friendly! Especialky the manager and the shuttle driver. They even accommadated us with an early check in after an 18 hour drive from New York!
Cons:
Not the end of world, but we did find previous guests empty beer bottles and food wrappers that seemed to have been pushed under the end of both beds. Over all, room was still very clean. Also, there was a coffee maker but no coffee, filters, or cups.... we like our coffee.
Excellent
8.0
Pros:
Everything but the fridge was very noisy there was no coffee pot but I liked my stay will use them again
Okay
4.0
Pros:
Location to airport.
Cons:
Location. Next to Freeway and noise all night long. Ate at the restaurant and it was horrible, along with probably the worst waitress I have ever had in my life. The carpet and walls and doors of the hallways was very dirty looking. Really needs updated. The inside of the rooms was surprisingly not bad. I would not recommend this hotel
Good
7.4
Pros:
My flight was cancelled and I needed a place to stay in order to catch an early morning flight. I wanted to stay somewher close and this was the place. The location is a little iffy but the staff was great. The room was clean and the food was good. All in all, it was a good place to stay for a night but i would look elsewhere if staying longer.
Good
7.7
Pros:
Staff was very friendly and helpful! Great location next to the airport. Room was very clean and comfortable.
Cons:
Reataurant staff was extremely slow! Food not bad but they definitely are not in the food service business. We were the only table and it still took us forever to be even recognized.
Excellent
8.2
Pros:
Although an older building, the rooms look like they've been renovated within the past 5-10 years. They offer extended parking for a week and a shuttle service to the airport. Friendly staff, friendly drivers. Not a bad place to stay for the night and catch a ride to the airport early the next morning.
Cons:
Exterior and hallways / size of doors indicate the overall age of the building. (see pro addressing comment). Area is what you'd expect from a hotel near the airport.
Okay
5.7
Pros:
Close to airport free shuttle service
Cons:
Poor windows Breakfast staff is not top motivated
Excellent
8.8
Pros:
Breakfast always ready in the morning, staff was informative and extremely helpful. Most comfortable be I have ever slept on in a hotel.
Cons:
They could use a more advance fitness area.