Least friendly hotel of the trip
On a trip to several countries, the Boscolo staff was definitely the least friendly of all the hotels we stayed at. I'm not sure if it was because we were younger than their typical crowd splurging on a nice hotel or what but they seemed like the couldn't care less that we were there. They were not very helpful, and two employees confirmed that we had prepaid for breakfast then the host at the breakfast buffet informed us after we ate that it was not included and presented us with a bill. The hotel did nothing to attempt to explain why this had happened.
The lobby is magnificent, the room was lovely. It's about 15 min from the "center" IE the chain bridge. Pieter the concierge is wonderful and very helpful. The food is hit or miss, I enjoyed the goulash and parsely spaetzle. Most of the desserts were too sweet.
Wonderful place to stay. Staff very accommodating. Food great. Atmosphere stunning.
Consistently fantastic service and accomodation
Beautiful historic building with lavish features inside and out. No detail overlooked from front desk customer service to house keeping, everyone is friendly, professional and efficient. A well oiled machine that has exceeded our expectations on multiple visits.
No complaints, the staff went above and beyond.
Exceptional staff at this hotel. Gracious, polite, helpful, cheerful. A delight in every way.
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The day time house cleaning staff needs attention. Our room was not made up either morning of our stay. When informed, the hotel was responsive. The room was beaufiful and the bathroom large and luxurious. The location of hotel was very good. We would highly recommend staying at this hotel.
Like the building and the New York cafe which is situated inside the hotel the pool and spa area is very good as well
The New York Palace, Autograph Collection hotel welcomes you to the city centre with 5-star luxury and a dedication to making your visit truly extraordinary. Our location in the 19th century New York Palace lends our hotel an air of historic grandeur - but we pride ourselves on contemporary comfort as well. Five-star accents abound, from high-quality marble and Italian furniture to Murano chandeliers and silk wallpaper. All of our hotel rooms offer lavish touches, including marble bathrooms and plush bedding. Free Wi-Fi keeps you connected, and a treatment at our luxury spa is sure to relax you. Visit the world-famous New York Cafe, located here within the hotel, for excellent food and an atmosphere that simply must be experienced. Salon Fine Dining Restaurant was recently voted the best in Budapest! Host an event in one of our 20 versatile venues. And visit local landmarks including the Chain Bridge and the Danube with ease. Luxury without limits awaits you here at the New York Palace, Autograph Collection.
Based on 4,115 reviews
Value for money
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