Hotels near Bullhead City Laughlin Bullhead airport

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Laughlin Bullhead (IFP) - Bullhead City, AZ, United States
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Best hotels near Bullhead City Laughlin Bullhead airport

Cleanliness
8.1
Comfort
8.0
Facilities
7.3
Location
8.4
Overall
7.8
Overall 7.7 Good
Based on 3,323 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
7.3
Location
8.4
Overall
7.8
Cleanliness
7.1
Comfort
7.7
Facilities
6.9
Location
7.6
Overall
7.3
Cleanliness
8.1
Comfort
8.1
Facilities
7.2
Location
8.0
Overall
7.8
Cleanliness
8.0
Comfort
8.0
Location
8.5
Services
7.6
Staff
8.0
Cleanliness
7.7
Comfort
8.2
Facilities
7.3
Location
7.9
Overall
7.6
Cleanliness
8.0
Comfort
7.9
Facilities
7.6
Location
7.9
Overall
8.3
Cleanliness
8.2
Comfort
8.1
Location
8.4
Overall
9.0
Services
7.7
Cleanliness
8.1
Comfort
8.1
Facilities
6.7
Location
8.6
Overall
7.1
Cleanliness
7.9
Comfort
7.8
Facilities
8.2
Location
8.2
Overall
8.4
Cleanliness
7.5
Comfort
7.6
Location
8.2
Services
7.1
Staff
7.8

Excellent 10.0
Pros: The room was very clean, and breakfast was perfect.
Excellent 8.0
Pros: Very clean room, comfortable bed.
Cons: Check in took a long time.
Okay 5.0
Pros: I liked that the hotel had an entrance to the river. The pool was great and the fact that they had towels there was good too. The towels were a bit on the small size so we ended up using a few extra. Staff was really friendly and helpful.
Cons: During booking I called and asked if thee was any good Mexican food around and the receptionist told us with enthusiasm that there was on their 2nd floor. When we got there and went to the so called La Villita, the lady there told us it was going to take 1 hour to get our 2 - 3 street taco order, that they do not have a full on kitchen back there. SMH. Good food itself was hard to find in Laughlin', nothing but fast food burgers and fries. The weather was in the 100's and the rooms did not have a fridge. Ice was hard to find so our cheese snacks were melted among other things we had to toss. There is also no microwave in the rooms.
Good 6.0
Cons: Room could have been cleaner, like the bed mainly! Staff should really look into cleaning the back board of the bed and the little things, stains were everywhere on that thing, sheets had stains, couch looked really dirty
Good 6.0
Pros: Room was nice staff was friendly
Cons: Run down casino no table games. Lots of cut corners with service, many amenities were closed
Excellent 10.0
Pros: Room was clean river area was very clean dinner at boars head was great
Cons: Cleanliness glass doors had hand prints door key problems jet ski prices were to high for the price
Poor 1.0
Pros: Cute beach area for guest
Cons: Rude employee and rude receptionist that check you in. Didn¿t have an iron to iron out clothes. And our view was horrible asked to upgrade and didn¿t approve.
Excellent 10.0
Good 6.0
Pros: The different venues of the casino
Cons: No ice available in room, no refer, no microwave
Excellent 10.0
Pros: Everything was great hotel had good a/c the staff was friendly..
Cons: They need a bigger pool .
Excellent 10.0
Pros: They accommodated my physical limitations by giving me a room close to the elevator.
Cons: The toilet seat was broken.
Excellent 10.0
Mediocre 3.0
Pros: Location
Cons: The air conditioning is too loud, it needs updates for sure, also the room does not even have a fridge, the hair dryer is broken, there is no desk lamp, I had a hard time to put my makeup on. This is not a comfortable place to stay!
Excellent 8.0
Pros: The view.
Cons: The windows are dirty
Okay 5.0
Pros: Location, friendly and professional staff.
Cons: Everywhere was smoking! Marijuana smoke was also heavy on our floor. Had to ask for a hairdryer, no bible in room, no directory, no entertainment fliers
Excellent 8.0
Pros: Hotel staff are friendly and helpful. Rooms are clean and comfortable.
Cons: Rooms are not very well lit. This is a bare bones room. No iron, no refrigerator or microwave.
Poor 1.0
Pros: The general store.
Cons: No pool, no ice, no coffee in rooms? That's why they do not charge a resort fee? They also did not have luggage carts and no bell captain! NEVER AGAIN.
Excellent 10.0
Pros: I won over 1000 bucks when I only had 3 follars. I love the staff anf the atomsphere
Cons: Nope
Excellent 10.0
Pros: Helpful friendly clean location
Cons: No
Poor 1.0
Cons: Web site false advertising pool etc shut down but doesn¿t state that. Casino filthy ash trays not emptied and ashes on machines. Dirty. Windows filthy at night couldn¿t even see river. I called to get manager email and someone said hang up so she hung u
Mediocre 3.0
Cons: Entry light wouldn't come on right away, several minute delay. Had TWO conditioners and NO shampoo. Silver piece around the sprinkler head falling out. Window right above a very bright light.
Excellent 9.0
Pros: I liked the.different Areas you can gambel in and the different food they serve. The crowd was very live. Loose machines. The drink servers come around as lot.
Cons: Yes one main problem is the carpet .I'm in a wheel chair and it sucks too wheel on carpet.
Excellent 8.4
Poor 1.0
Cons: Almost everything.
Poor 1.0
Pros: Actually there was nothing I enjoyed at this hotel
Cons: The walls were dirty the chair in the room was dirty the TV sits so low to the ground I had to shut up in my bed to watch it there¿s no fridge raider in the room it was the worst hotel I¿ll give a book for me
Okay 4.0
Pros: Not much
Cons: Too expensive Block out rate of room because a bike run.
Excellent 8.0
Pros: Friendly staff, cheap food & drinks, clean room, fast internet.
Cons: Water pressure in shower.
Mediocre 2.0
Cons: Check in. There was only one clerk and it took over 30 minutes to check in.
Excellent 8.0
Cons: Casino area was very smokey smelling.
Excellent 9.0
Pros: Near every thing. Nice view to the river
Good 7.0
Cons: No refrigerator in room or microwave. No blow dryer either.
Good 6.0
Pros: The staff was all very pleasant and helpful.
Cons: The furniture was old and beat up, and mismatched. There was 2 lounge chairs that appeared fairly new. The smoke smell was extreme, and even though the room was a no smoking room there was a cigarette burn in the carpet.
Mediocre 2.0
Pros: The River and the front desk employees
Cons: It was nasty you could see right under the door into the room the carpet was disgusting!
Good 6.0
Pros: The staff was very efficient and hotel clean, I like new beach on river.
Cons: The hotel needs some serious remodeling the furniture in the rooms very worn out with loose handles on drawers. I know it's covid time but they should of informed customers ahead of time that no swimming facilities were opens
Poor 1.0
Cons: I booked for two nights they made me pay for an extra night said they I only booked for one night. The staff was outrageously bad, and they need to get on the same page. They gave me wrong information over the phone.
Okay 5.0
Pros: Nothing 2 of the 3 staff we interacted with were rude. The large overweight security guatd was a power hungry jerk- the guy at checkin couldnt process the wrestling team in front of us so we waited for 45 min at 130 in the morning
Cons: Room had no ice bucket, no coffee maker, an old tube tv. Pool was closed. Restaurants were literally out of food.
Good 7.6
Excellent 8.0
Good 6.0
Pros: Parking was convenient and easy to find a great spot
Cons: I was put in two different rooms on the 14th floor and both felt like a very cheap motel, I did not feel comfortable at all and felt I overpaid for what I got in return
Mediocre 3.0
Pros: Nothing
Excellent 10.0
Poor 1.0
Cons: Customer service was horrible she didn’t even welcome us . When we got there she look like she was mad because we were there. They never came to clean the room or they never asked us either no clean towels. The restaurant had no food.
Good 7.0
Pros: LOCATION
Cons: LACK OF RESTAURANT
Mediocre 3.0
Pros: Location
Cons: Staff was unhelpful and the pool and beach were shut down due to COVID although several hotels had their pools open. The General Store in the hotel said they weren’t taking debit/credit cards after 20 minutes of standing my in line. No signage was
Good 6.0
Pros: The view from the room but that was my request
Cons: No communication on pool and beach closures or restaurant closures or no maid service or the incidental fee hold per night ehen most do only one amount. Screwed our trip up eith NO communication!
Okay 5.0
Pros: Room size was good.
Cons: There is no way this is a 4 star hotel. Everything in the hotel is extremely dated. There was no refrigerator, microwave, iron, or ironing board in the room. The TV was picture tube style (didn't think there were any of them around anymore).
Mediocre 3.0
Pros: The only thing that was really nice about the Hotel was. They have a really good General Store. The bowling alley and Ice Cream Parlor cool and the little tiny Mini Arcade was cool other than that not happy
Cons: I got the deluxe room with a river view. It was supposed to have a 55 inch TV and a refrigerator. But it had a old school tube Style TV and no refrigerator. There was food on the M&M candies on the floor like they didn't vacuum. I feel I was overcharged .
Poor 1.0
Pros: Nothing
Cons: Service
Excellent 9.1
Cons: There is no valet parking, very few handicapped parking spaces & the parking garage was a very long walk, which made it difficult for handicapped customers. There are six elevators with only two or three working at any one time. One of our waits was for twenty minutes.
Mediocre 2.0
Pros: Staff customer service was awesome.
Cons: Our room had bed bugs my kids and I got biting all over our bodýs its horrible.
Mediocre 3.0
Pros: Location
Cons: Yeah a lot. Check in took 32 minutes waiting in line. No fridge in the room. No coffee maker in the room. The lamps in the room were all different, tough to find where all the switches are. The light by the door in the ceiling didn't work at all.
Excellent 8.0
Pros: I liked the location, it was clean, and the restaurants were good
Cons: It needs updated really badly and the hallways smell horrible but luckily the rooms were clean and quiet. Just old.
Good 7.0
Pros: All staff were very nice the only thing i didn't like was we had to call for our room to be cleaned. Also tv channel selection was next to none
Good 6.0
Pros: Loved it central location. Plus we are vegan so we are happy we were able to upgrade to a room with a fridge and microwave to make our own food.
Cons: The weather was perfect and their beach is still closed till May. The pool is outdated and looks like an apartment complex pool. It was full of kids.
Okay 4.0
Pros: There were some nice people working the General Store and tending br
Cons: Only electronic games, no tables with dealers A very old television. Cigarette burns on the carpet.Shower water cold to tepid. Terrible food.
Poor 1.0
Cons: Room smelled very musty. Bathroom didn't feel clean, probably because of age of hotel. If offered free room I would not stay there again.
Okay 4.0
Cons: Old Tv rooms needs updated
Excellent 10.0
Pros: Everything you could want in one friendly, clean, affordable resort!
Cons: Ads said 55" flat screen tv, we had a very small, old analog tv. Because it was an older analog there were only about 8-10 channels.
Okay 4.0
Cons: No refrigerator or ironing board for the price of the hotel
Mediocre 3.0
Pros: Enjoyed the bars, the casino and room
Cons: Where do I start, yes the price was good but the elevators situation was horrible. Had to wait almost 15 mins to get on a elevator and one set of elevators. There was always a huge line around the corner by the front waiting on the elevator & no stairs
Excellent 10.0
Pros: River lodge was a wonderful, clean and friendly hotel. I would recommend it to anyone interested in staying in Laughlin.
Poor 1.0
Cons: The hotel supervisor was absolutely horrible. She would not give me a straight answer on anything I asked. She had no empathy & would not do anything to help my situation. She was rude & because of her horrible service, I will never book here again.
Okay 5.4
Cons: Air conditioning couldn’t cool room enough.
Good 6.0
Pros: The price for the room was what I liked best. The room is NOT updated at all. But if you don't spend much time in the room then its perfect.
Cons: Not updated at all!! did not make me want to stay and enjoy what they were offering. Smelled like OLD smoke! Need to purify air like las vegas! Need major updates!!
Okay 5.0
Cons: The hold on the deposit should be lifted sooner.
Okay 4.0
Pros: Location seems to be relatively close to others...staff was really nice
Cons: Carpets needs to be changed. Rooms haven't been changed in decades. Tube T.V. I know its not vegas but for certain things don't cost to much to keep up. The prices allow for monies to be utlizzed for that. Not a place to chill in the room.
Okay 4.0
Pros: Location
Cons: A.C. was colder in the hallway than in my room, the toliet was running all night, and the whole room was very run down.
Okay 4.0
Pros: The store, and slots
Cons: All the furniture and carpeting is the same as it was when it used to be called the river palms. The mattresses were crooked and sunken and the rug smelled and had burnt stains still. I got an allergic reaction from the old rug. Then after my hotels.com review my access to internet was cut off. Weird.
Good 6.0
Pros: Nice river view & close to good restaurants, SaltGrass & Bubba Gump.
Cons: *additional $50 room charges *TV had only 12 channels & no PPV. *No coffee in room *No iron & ironing board
Mediocre 2.0
Pros: Nothing, cold rooms the heater did not work no extra blankets and no electric scooters available for handicap. Never will stay again, Very outdated and for non smoking rooms burn holes all over the rugs.
Cons: Same as the like
Good 6.0
Pros: The staff was very nice and everything was very clean.th
Cons: The buffet was terrible. Especially for the price. I got better food at Denny's. Also think about upgrading the TV's in the room, but first please start on the buffet.
Excellent 9.7
Pros: Clean comfortable room with great price and good parking.
Good 6.0
Pros: the price
Cons: the wait on the elevators, and the pool you only have one. when you have a child it kinda ennoying having only one pool with all the guest together.
Okay 4.2
Pros: The beds were extremely comfortable. That was about it.
Cons: The staff is rude and very unprofessional from the front desk all the way to the valet parking horrible service. Not to mention all the restaurants associated wth this casino poor service extremely unprofessional I had to go eat at the golden nugget for some good service.
Good 6.8
Pros: The hotel is in a great location with good parking for boats and seadoo's. The view of the river is fantastic.
Cons: I understand that the Hotel is under new management and it’s going through renovation but having to go through the second level that is going through construction to get to the pool was not enticing. The pool area was a mess with towels everywhere no one from the hotel staff came to clean up. Not many choices to eat. It’s disappointing that the only rooms that have been upgraded are the river view rooms.
Good 7.7
Pros: The rooms were clean. No foul smells. The registration clerk was friendly and helpful after my reservations were canceled she was able to provide me with a better price. I would stay here again.
Cons: I enjoyed the pool, but a lifeguard or a pool coordinator should be available at all times. People were jumping in the pool with their regular cloth on. No bathing suits. Men were also not removing their shirts, and you can see them coming in all sweaty into the pool. Very disgusting. As resort, that they are they didn't have a bar in the pool area or any drinks whatsoever except a vending machine.
Excellent 8.2
Pros: Nice rooms and great staff
Excellent 8.0
Pros: This is a clean location
Cons: We never received any room clean up
Excellent 8.8
Pros: Excellent value.
Excellent 10.0
Pros: All the staff were very nice. Definitely coming back
Excellent 10.0
Pros: I loved every single thing about this place . Cleanliness , staff , views
Cons: I traveled with over 25 people that weekend and most of them had adolescents and they would get kicked out emmediatly after stepping out to the casino floor. That bothered most of us because we were already walking out and the security was just very ruDe .
Good 6.0
Pros: Room was nice and clean. Did not like all the cigarette smoke....everywhere...even in the really small non smoking slot section!! Pool was dirty because of ALL THE PEOPLE AND KIDS!! WAY TOO MANY PEOPLE IN THAT SMALL POOL!!! And shower did not have bars to hold onto.to get in and out...and bathtub too high! Really scary for short seniors. Food was good at the buffet and Denny's, but cannot stay there again because of all the disgusting cigarette smokers!!!! Our clothes reeked!!!! Not right!!!!
Cons: I already gave my comments above!
Okay 5.7
Pros: Nice facilities, friendly people, good casino, easy walk to the Nugget, next door.
Cons: The River Lodge wanted more money for upgrades for anything.
Good 7.1
Pros: Elk Lodge restaurant awesome food, drink specials and excellent caring service. ABSOLUTELY recommend. Hotel beds were comfy!
Cons: Hotel bathroom floor was dirty turned off by that but rest of room was clean. Breakfast buffet limited selection no waitress to assist you older gentleman making omelets rude over priced for laughlin. No live table games (blackjack, craps and roulette) all computer operated.
Good 7.7
Pros: It was a great location and very cheap. The bed was pretty comfortable and the room was easy to find. The staff was quick and friendly when we requested more bath supplies. And it was fairly quiet in our room, we didn't hear any other guests nearby (if there were any). And the parking structure felt pretty safe.
Cons: The parking structure was kind of far from the rooms and I didn't see any carts available for our stuff. When checking in at 10 at night, the staff seemed a bit unhappy to be there. The room was nice, clean, and comfy, but it didn't look as colorful and modern as the room in the picture. We got a mountain side room with 2 double beds, so I don't know if that's why it didn't match the pictures or not. But it was a nice room for how much time we spent in it. Although there was a total of 3 channels to watch on the ancient TV that was in our room.
Good 6.0
Pros: Dottys
Cons: The dust that coated the ceiling coming from the heater And the rest of the room was dusty
Mediocre 3.1
Pros: Was the worst buffet I ever had for dinner this place has no pool and no table games and they screwed up my reservation and they ran out of food at dottys
Cons: Everything
Good 6.8
Pros: Newly remodeled rooms with good pillow-top mattresses, new bedding, pillows, towels, and carpets.
Cons: Motel 6 size small rooms. Small windows make river view room a waste of money. You have to stand at the window to see anything. I paid for a deluxe river view room with a king size bed, but they didn't have one available when I arrived and tried to put me in a standard room with double beds without refunding the extra I paid for an upgraded room. I raised hell and eventually got a deluxe room with queen beds. Evidently this happens often because they don't have many rooms with king size beds.
Okay 4.5
Pros: The room and hallways smelled like smoke and musky. Our shower drain took forever to drain water! If you don't mind staying at a motel, then this place is for you. I wont be staying here again.
Cons: Stunk Carpet filthy Rooms scream renovation needed
Mediocre 2.2
Pros: The price. You get what you paid for. Definitely not worth the stay. It would be worth to pay a little extra to be more comfortable.
Cons: Rude staff, dirty over all, and smelled nasty. Everything in the hotel was so distance. The person in the front desk took a long time to get my room, and did not know what she was doing. She did not greet me nor tried to make quick conversation during the long wait. She was not friendly. Internet pictures were misleading. The room seemed very old fashion, 70's era. Furniture was all damaged. Carpet was all stained and for cable there were only 13 channels to chose from. But over all, the room smelled like urine. It was awful. I had to get a new room. Still, even the next room had a disgusting smell. The hotel did not have a private beach area. My family and I had to go to Bend Park to actually swim at the river. Which was 7 miles away from the River Lodge. And the Denny's Restaurant was dirty, and food took a long time to arrive at our table. I would not recommend for someone to stay here.
Okay 5.1
Pros: The bell-men & valets were INCREDIBLY kind & helpful. We had a sick toddler & a gazillion bags. They went above & beyond. So thankful for them. The room was inexpensive & a good size. King bed was clean & comfy enough.
Cons: The room smelled. Mold in the bathroom. The carpet was sticky, which I might not have noticed, except my toddler wanted to crawl on it. Front desk staff was slow & rude. There is no way to avoid cigarette smoke clouds (even if holding a sick coughing toddler) while waiting at the front desk for their freakishly slow computers to give you a receipt. (Front desk should be in a non-smoking section...)
Okay 4.0
Pros: There wasn't anything nice anout this stay other than the room rate...
Cons: Our room was not clean upon a late arrival and the staff didn't really care when we requested to be moved. There is no table gaming and the hotel is still remodeling with not much more than the lobby/first floor being completed. If you are interested in staying, I would wait until the remodeling is finished.
Okay 5.4
Pros: things were just ok
Cons: we stayed at this resort a couple years ago when it had just been sold & they were doing some upgrades to the hotel. The room we were in this time was not upgraded and needed it.
Okay 4.5
Pros: The price was appropriate since the only thing open was the hotel front desk. The staff were very nice and helpful.
Cons: When we arrived there was no place to park because the parking lot was partially closed and the parking garage was closed due to painting. The entire casino was closed. There was no place to eat open, the buffet was closed and there was no snack bar or coffee shop open to get coffee in the morning.
Okay 4.0
Pros: Only thing nice was the river view. The add didn't inform us that the casino was under construction. Actually, there was no casino. The only active restaurant was the Dennys in front. Asked for king size bed. Upon arriving at room, only beds available were double. Was not informed of such. Very disappointed. Supposed to do grand opening Nov. 1, 2014. Hope it gets better. But it has ruined our opinion and probably won't go back there again.
Mediocre 3.6
Pros: The price.
Cons: The rooms were not cleaned when we checked in. Bellman was rude and didnt wait for us to get new rooms. Instead he dropped all our luggage out in the hall. Only a few charter buses for the river regatta were available took 3 hours to get to the launch area. Sink in one of the bedrooms didn't drain and the room smelled like sewage. The Denny's down stairs took 1 hour and 20 minutes to get our food to us. 2 of the item we didn't order and sent back to remake. Overall very displeased with this experience after staying many times at this hotel.
Laughlin River Lodge - Laughlin
Rated #1
7.7
Good 7.7
Based on 3,323 reviews
Details
Reviews
C$ 115

Cleanliness
7.6
Comfort
7.7
Facilities
7.6
Location
7.9
Overall
7.4
Overall 7.6 Good
Based on 3,875 reviews
Cleanliness
7.6
Comfort
7.7
Facilities
7.6
Location
7.9
Overall
7.4
Cleanliness
6.7
Comfort
6.8
Facilities
6.9
Location
6.9
Overall
7.1
Cleanliness
6.7
Comfort
7.8
Facilities
8.1
Location
7.7
Overall
7.2
Cleanliness
7.4
Comfort
7.5
Location
7.9
Services
7.5
Staff
7.8
Cleanliness
8.1
Comfort
8.1
Facilities
7.8
Location
7.8
Overall
8.0
Cleanliness
7.8
Comfort
7.7
Facilities
7.6
Location
8.1
Overall
7.6
Cleanliness
7.8
Comfort
7.9
Location
7.9
Overall
10.0
Services
7.7
Cleanliness
7.7
Comfort
7.9
Facilities
8.2
Location
8.1
Overall
7.4
Cleanliness
8.1
Comfort
8.1
Facilities
8.4
Location
8.3
Overall
8.1
Cleanliness
8.0
Comfort
8.1
Location
8.3
Services
7.9
Staff
8.3

Poor 1.0
Pros: ☹️
Cons: I don’t like the personal there’s rule The reason we used to go there because the Let’s go with food from outside now they’re They don’t want we do that anymore in the pool section
Okay 5.0
Pros: We enjoyed the beach part with the river. Very nice views
Cons: The rooms were not clean at all. Very dusty. I had to change rooms for a "cleaner" room. The tubs are old and rusted. Carpet is filthy.
Mediocre 2.0
Pros: Toddler pool
Cons: We were not going to review but it is only fair too. We had a one year old with us and we will say this resort is accommodating too your little ones but I big concern was our room was infested with crickets! It was disgusting. My moms room had bowl movement stains and we had to move rooms in the middle of the night bc the crickets were literally jumping into bed with us.
Good 7.0
Pros: The beach
Cons: Everything was so far spread out. Steak house service was slow waited 3 hours to get in and almost 2 for the food
Good 6.0
Pros: Everything is near you so its pretty good !
Cons: The room i was assigned to had a really weird smell !!! since the first day to the point where i had to go and buy a couple sprays because it smell really gross!! But other than that it was good!
Excellent 8.0
Pros: Pool food was expensive and hotel rate was high
Good 6.0
Pros: How close we were to the cove, and the convenience of food.
Cons: Hotel front desk staff was pretty rude. Right off the bat very stern and unwelcoming, made me question whether i wanted to stay or not. One of my buddies lost their wrist ban and jackass with the glasses didn’t want to provide another one even with offering payment for it. If I’m paying $500 for an OK room, i should be able to get an extra wristband. The room was nice but dusty as hell, looks like it was sitting for two-three months. On top of that, each room only comes with one roll of toilet paper for two people, like huh?
Good 6.0
Cons: No room service/ room stood dirty throughout the time I was there I had to be cleaning it and calling housekeeping to bring me stuff.
Good 6.0
Pros: The property itself was a little rundown. According to check in they said I had a newly remodeled room. When I got there it was not the case. Room didn’t seem too clean. I saw hairs on the bathroom floor and in the tub.
Cons: I didn’t like that there was a situation with my kids on the river and security told me I had to call 911.
Okay 5.2
Excellent 9.2
Okay 5.0
Pros: Location
Cons: Check in took to long
Good 6.0
Excellent 8.0
Pros: Location and beach/river access
Cons: Intense smell of cigarette smoke anytime you walk through the hotel/casino
Okay 5.0
Cons: Pool and beach closed too early. Did not get to take advantage of facilities
Good 7.0
Pros: We could light fireworks at night
Cons: I didn¿t like that we found eyelashes on the table broken finger nails on the floor the room floor never got vacuumed it looked like from the people before us the rooms were sold out we were supposed to get a river view but was told those rooms were sold
Poor 1.0
Pros: Beach area and pool
Cons: Pool and beach area closes at 7 pm - check in is at 4 so you have 3 hours to enjoy pool. MY AC in my room did not work the TV had a terrible noise. The hallways smelled.
Excellent 10.0
Poor 1.0
Pros: It was OK for a place to flop other then that. You had to wait to check in till 4pm. Low pool time because it was closed off at 7pm no coffee machine in the room. They was nice to have a bottle of water there FOR 3.00 DOLLARS EACH! For a 20 oz.
Okay 4.0
Pros: They are doing temperature checks and some of the staff where nice. Movies are cheap as well.
Cons: I had to ask for towels and toilet paper because there was enough for one day. I stayed for two days.
Excellent 10.0
Pros: Relaxing experience
Mediocre 3.6
Good 6.0
Pros: Room was very clean and surprisingly quiet
Cons: I dislike that the VALET area is closed. I understand they discontinued valet service... but its ridiculous to have to unload my car in the far parking lot and have to drag it to the hotel doors. Samr thing when checking out - no loading area!
Okay 4.0
Pros: We love the pool and river beach area was nice
Cons: First food court was very dissatisfied and over priced, casino was not fun need it to be updated that hotel is not to old and it looks older than the hotels down the road, on brochures said it had a coffee maker and it didn¿t tv was old small channel not
Mediocre 3.0
Pros: Maybe all of it if it wasn¿t all closed up no working ice machine clogged up sink and having to pay 3 dollars a bottle for water when ice machine was broke
Cons: Not being told everything was closed no working ice machine sink was so clogged up not worth the money
Good 6.0
Poor 1.0
Pros: The cafe has a good breakfast menu, nice arcade
Cons: Rude hotel staff over all, specially security, slot machines need a little change, I¿ll never stay there again
Okay 5.0
Cons: All restaurants closed, beach closed,pool and spa closed, while all other casinos in Laughlin had everything open, restaurants, pools, spas. To
Good 6.0
Pros: Location
Cons: Yes cleaness
Excellent 9.0
Pros: Remote from other casinos. Beach, pool, theater closed during week, food court short hours.
Excellent 9.0
Pros: Clean and safe
Excellent 10.0
Pros: Best staff. Great employees . I really enjoyed my stay at this hotel. The room was newly renovated and was very nice.
Excellent 9.0
Pros: No resort fee. You can't imagine how much not having to pay a resort fee saves you. Room was clean. Beds soft. Quiet. Definitely my go to stay when in town.
Cons: Only thing problematic was the window was hard to slide open. I used some lube and fixed it. Sorry honey and you're welcome, maintenance crew.
Excellent 8.0
Pros: Price staff and first floor room.
Cons: Not really
Excellent 9.0
Pros: Kind/welcoming staff
Cons: suite price was very high. Wish we could of gotten a suite but the price per night was high.
Excellent 8.0
Pros: The staff here were really nice.
Cons: The room was not ready check in was at 3pm I arrived at 6pm to be told my room was not yet ready. The ac didn't work, when I went to check to see if the temperature could be modified I seen so much dust on it. Beyond dusty air vents and window seals.
Excellent 10.0
Pros: Ability to handle problems quickly
Cons: Every thing was great
Good 6.0
Pros: it was mostly empty
Cons: leaking tub dripped the whole time, the fan/ vent in bathroom was dirty, almost clogged with fuzz.
Mediocre 3.0
Pros: Staff was fantastic. especially hotel employee at Front Desk
Cons: Pool was closed and that is the main reason we were going to stay there. Also no bellman or luggage carts! As seniors that is too difficult for us. Especially being on a higher floor.
Poor 1.0
Pros: Worst hotel ever
Cons: Dirty dirty dirty might as well stay at a motel
Excellent 8.5
Pros: The gorgeous view from the room. The kids quest was AMAZING, the location of our rooms to the pool and casino, the food was great, really relaxing, free wifi, literally almost everything.
Cons: The bathrooms were disgusting black curly hair everywhere and the room needed a good dusting.
Okay 5.0
Pros: price
Cons: hotel was in the middle of no where.
Good 7.0
Pros: The pool and the kids quest
Cons: The room and amenities available in the room. A fridge, microwave and coffee machine should always be available in rooms. The bathroom sink was clogged and the shower knob didn't work good. The kids pool wasn't working so the water was extremely cold.
Okay 4.0
Pros: Private beach
Cons: The room smelled horrible. The a.c wouldnt get cold.
Mediocre 2.0
Pros: Nothing
Cons: Room was old and outdated, Toilet was clogged and overflowed the plumber snaked it for 20 minutes and couldn’t fix it.
Excellent 8.8
Okay 4.0
Cons: there was dirty liquor glass left outside of a room for 3 days the carpet was never vacuumed the 5days that we were there and the hallway neither the ice machine was out the entire trip
Okay 5.0
Pros: Location 1st, Casino 2nd, Golf Course 3rd, Fireworks 4th , available on site, with a place to shoot them off, Hotel and Food a close 5th! the latter 2 are struggling currently, in my opinion
Cons: Smoking rooms are still stuck in original condition, worn out. Food quality has slipped. they are about quantity, not quality......
Good 6.0
Pros: Location to river.
Cons: Rooms are a little tattered looking. Remodeling on some rooms is underway.
Okay 5.0
Pros: The river was amazing. Staff was very nice and our location was awesome. Room rates were perfect.
Cons: The pool was over crowded and people were ignoring the rules of the pool area. The towels used to be full size now they're the size of a hand towel. Our first night there, no hot water, clogged sink and a pincher bug in our bed sheets. Stains on ceiling!
Okay 4.0
Pros: The food was okay
Cons: I would ok liked if the hallways and elevators didn’t smell like pee. My kids would of enjoyed the pool more if the waterfalls would of been working.
Excellent 10.0
Cons: The buffet didn't have much this year
Okay 4.2
Pros: I liked that there was access to the river and that the rooms were easy to find.
Cons: Minimal umbrellas available for guests with beach access and water toys suck as boats and jet skis were very close to swimming area. Buffet was expensive for the quality of food that was served, we're talking school cafeteria status. The room I had received and paid extra for was a "newly remodeled" room. I think they forgot to finish with the remodel. There was a gaping hole in the ceiling around the sprinkler in the ceiling of the bathroom and the shower bar had been removed from the tub. The A/C unit in the room was loud, old and bulky. The fan in the restroom rattled. The room was dusty, it had not been cleaned properly, and that is that I wasn't able to check in early because the room was not available an hour and a half before check in. I could literally see a film of dust on the headboard and remote controller in the room. The floor in the bathroom was dirty and wet and there were mysterious white stains under the sink. The towels that were in the bathroom smelled sour so I question if they were fresh or if they were in there for some time. Customer service was hit and miss. When I told the front desk about all the issues with the room, the guy working with me said nothing. He simply wrote it down on a piece of paper and gave me an annoyed expression. I will never go back. You can pay the same amount of money or less for a better room elsewhere, don't waste your time or money.
Good 6.0
Pros: I enjoyed all the different areas they had for the family. I really liked that there was something for every age group. My family really enjoyed themselves
Cons: I wish the room was cleaner, we found dead beatles all over the room. Dust in all the vents. No coffee machine, and bottled water displayed with a small note saying available for purchase. I thought it was complementary. Also I wish someone let us know they would be testing the fire alarms. We didn't know, and when the fire alarms went off, I took my kids and ran to the emergency exits. Turns out it was just testing. It wasn't funny.
Poor 1.0
Pros: Staff was professional and courteous.
Cons: The room had bugs crawling around the room. The front desk said they were common in the desert and due to the recent rain it made the bugs come indoors. For an establishment that is taking money, there shouldn't be any reason for a big infestation.
Good 6.0
Cons: Too far from the other casinos. No other thing to do but stay there. The room we got was old we understand they are remodeling.
Excellent 10.0
Pros: Beach with white sand was amazing. The swimming pool is beautiful, too.
Cons: Hard bed
Good 7.0
Cons: There are no Fridge and Microwave for this 3.5 star hotel.
Mediocre 2.0
Cons: The maid didnt clean room just left towels . carpets were not clean . valet service bad .bought movie ticket sent to wrong movie. theater .
Excellent 10.0
Pros: Excellent we had fun great restaurant
Good 6.0
Pros: The beach, the pool, and teater.
Cons: We found cockroaches and many crickets in the room, the sheets stained, lots of people for 1 elevator, we asked for a view of the lake and they gave us another room.
Good 6.2
Pros: Firework show was the best we have seen
Cons: To many lonelife in the casino doing nothing but walking around and thru the floors
Good 7.7
Pros: Great place. Good for adults and young kids!
Cons: Toilet paper too far from toilet
Excellent 8.2
Pros: The pool, river, arcade and staff were all great. I would say it’s perfect for a family vacation.
Cons: I was out of my room all day on Saturday, and they never cleaned my room. I came back so late to my room, so I decided not to call the front office. It’s about 15 minuets from the rest of the casinos. There is no tram.
Excellent 8.0
Pros: Nice place, the pool is nice and clean, My kids really enjoy stating here, so many things to do.
Good 6.2
Pros: The beach at front for the kid is amazing
Cons: The person who registered me wasn't friendly, very robotic, the toilet at my room very old
Excellent 10.0
Pros: Somehow we were upgraded to a suitr for free and that was excellent
Excellent 10.0
Pros: Your staff at the golf course is Awesome, the resort staff was friendly and helpful they were great. We had a very good time.
Excellent 10.0
Pros: Enjoyed our stay at the Avi. They offer something for everyone.
Mediocre 2.0
Pros: Rude people working there talking me like I'm a child. Typically my daughter goes through one distort every four hours. I left her for a hour and a half they changed her twice that made me suspicious. When I told the general manager how I was treated all he could say was I'll talk to them not I'm sorry or anything.
Good 7.4
Pros: The rooms are spacious and comfortable and it's a nice option if you're willing to drive another 15 minutes from Needles. The fitness area was an added bonus though quite small for multiple people. The front desk staff is helpful and pleasant every time.
Cons: Some rooms have weird low-flow shower heads that spray everywhere but at your body making bathing difficult. There were few vegetarian eating options but grocery stores and a few restaurants were available across the river.
Excellent 10.0
Pros: Wonderful golf course. Nice pool area. Great upscale restaurant
Okay 4.0
Pros: After reporting to 5 different staff about a person smoking on the 6th floor the staff did ZERO about it when in fact I even took a photo of the person smoking smoking. My three days there were the worst in my life at a hotel/motel. Staff wasn't concern at all a totaal joke. I even ask to speak to a manager not one called or came by to chat....Never again will I stay at the Avi what a disaster on my anniversary I had had at your hotel.... Gary Barnes Spokane Wash
Cons: The weather
Okay 5.4
Pros: Buffet was awesome
Cons: They never cleaned our room and the hallways & elevators were very dirty.
Mediocre 2.0
Pros: The coffee shop was my only pleasant experience as well as The Moonshadow restaurant.
Cons: Employees, casino, rooms, food, cleanliness, pricing.
Mediocre 2.8
Pros: the artificial beach
Cons: The valet asking my name and then stating "I'm just going to write david" when my name is davis. The fact that there were 10 additional miles the next day on my father's car after I had it valeted. The bar's closing at 12 in a casino. No room service. None of the phone extensions except 0 for the operator work. The restaurant closes early. I paid $24 for two shots of captain morgan. There is absolutely nothing to do in the surrounding area of interest except a pet store that will illegally sell you a peacock despite whether or not you have a license for $100. If I wasn't invited for a wedding I would have taken one look at the interior and headed to vegas.
Mediocre 3.7
Pros: I did like the fact it was further down the river an solo Resort. As well as had a beach not just a pool
Cons: Once there they charged me three times more then what I paid already the day before an was told to wait 7-10 days for refund. It was suppose to be a private beach for guest only but the town seem to have all been there an there kids we're throwing wet sand at everyone. The rooms where not cleaned an tub was clogged once we walked in the room. Management was rude all around
Mediocre 2.0
Cons: Staff is rude unprofessional at front desk. They purposely hide upgrade fees so they can charge you later.
Good 6.0
Pros: beds were uncomfortable.Renovations going on which we were not told. Beach front was a lot of fun. Casino was fun.
Okay 4.2
Cons: Planned a short family getaway for spring break and did not get what we expected. No information was posted on the website that the hotel would be under going renovations, the pool side restaurant and bar would be closed, and no water craft rentals available. The hotel informed us that the these amenities don't open until their summer season (late May). The website should have indicated that since those were the main activities our family planned on enjoying for spring break. Also the pool is not heated and it was far too cold for the kids to swim and enjoy. Rooms are old and cleanliness was mediocre. We stayed for four days and only had our room cleaned one day. Also hotel staff could use some customer service training like not taking the elevator with guests of the hotel when they have bins of trash and soiled laundry. Simply tacky!!!! Would not return!
Good 6.2
Pros: The wedding ceremony area is beautiful! The reception buffet was delicious.
Cons: I was msg'd an opportunity to select my check-in time and room request (special, if any), and I took the opportunity. Just prior to arrival I receive a text msg that tells me we cannot check in until 4:00pm and no guarantee of room request. WHY BOTTHER ASKING ME??!! Arrrgh!
Good 7.7
Pros: Price and Location
Cons: Hard Beds
Good 7.6
Cons: Free WiFi was included in our purchase. There was NO WiFi available in our room.
Avi Resort & Casino - Laughlin
Rated #2
7.6
Good 7.6
Based on 3,875 reviews
Details
Reviews
C$ 193

Cleanliness
7.6
Comfort
7.8
Facilities
7.5
Location
8.3
Overall
7.1
Overall 7.5 Good
Based on 3,517 reviews
Cleanliness
7.6
Comfort
7.8
Facilities
7.5
Location
8.3
Overall
7.1
Cleanliness
7.0
Comfort
7.6
Facilities
7.0
Location
7.0
Overall
6.6
Cleanliness
7.1
Comfort
8.5
Facilities
7.5
Location
8.0
Overall
7.1
Cleanliness
7.4
Comfort
7.5
Location
8.2
Services
7.3
Staff
7.9
Cleanliness
7.2
Comfort
7.7
Facilities
6.7
Location
7.5
Overall
7.1
Cleanliness
7.3
Comfort
7.5
Facilities
7.5
Location
8.0
Overall
7.2
Cleanliness
7.7
Comfort
7.9
Location
8.4
Overall
6.3
Services
7.6
Cleanliness
7.8
Comfort
8.0
Facilities
8.5
Location
8.6
Overall
8.1
Cleanliness
7.9
Comfort
8.1
Facilities
8.0
Location
8.3
Overall
7.2
Cleanliness
8.0
Comfort
8.1
Location
8.4
Services
7.9
Staff
8.4

Excellent 8.0
Pros: The fact that the A/C worked, the location was great.
Cons: I was relocated 3 times. 1 time it was not a double bed, as requested. 2, it was not on ground floor which is what I requested due to an injury. 3, it was not courtyard accessible also specified and requested because other guests rooms were upgraded by the time they figured my reservation out. I ended up with a double bed, parking structure wall view. Very disappointed in the lack of attention to reservations.
Mediocre 3.0
Pros: Restaurants were good.
Cons: The elevator was broken half the time here. The room smelt like smoke in a nonsmoking room. Restroom need to be a little bit cleaner.
Okay 5.2
Okay 5.2
Okay 4.0
Pros: The view of the river from the room.
Cons: Only negative was super loud neighbor's above. Woke me up two morning's and continued to be noisy for hours.
Mediocre 3.0
Pros: Location was the best thing.
Cons: When we arrived we were given pet room, non smoking as requested previously(I called hotel to verify this several weeks prior to arrival). The room was very thick with cigarette smell, and furniture had seen better days, very banged up. Got another room.
Excellent 8.4
Good 6.4
Mediocre 2.0
Pros: Next to the river
Cons: Beds are uncomfortable, pillows are extra small and my family members room smelled super funky
Okay 5.6
Mediocre 3.0
Pros: Nothing was good about it
Cons: Valet is closed. Blankets were all old and tore up and pillows had an oder to them. Room service did not bring us blankets and towels when requested. And front desk woman is rude.
Excellent 8.0
Pros: Right on the river! Great price.
Cons: Horrible smoke smell in hallway which came into the room. For a non-smoking family we left with sore throats. Other than the smoke cheap place to stay. Had to wash my clean clothes due to smoke smell when I returned home.
Excellent 8.0
Pros: the view of the river. restaurants inside hotel. clean room
Cons: it made me a little. old furniture the bathroom the carpet
Mediocre 2.0
Excellent 9.0
Pros: Very nice place.
Cons: Would have liked ice on all floor.it would have been nice to have had a microwave. was hard to get food as there was not much close by, so everyone was trying to get in the same places. I know it was harder because of covid. Nice if Check in would warned.
Good 7.0
Pros: Nice and clean
Cons: 1 bellman working?? Busy Friday night checkin No valet still Claim jumper good food but prices have jumped since our last visit to this hotel
Excellent 10.0
Pros: Waterfall feature. Cleaner than other Laughlin properties but still not great. Good selection of dining.
Cons: Not clean, black mold looking spots in bathroom. Pillows suck. Outdated rooms but so is all other Laughlin properties. The worst complaint is the LACK OF SMOKE FILTRATION!!! Casino is small and it is very very bad with smoke. They need new FILTRATION asap
Excellent 10.0
Pros: Good location. The room was comfortable. staff was helpful and friendly. No house keeping because of COVID but got everything we needed.
Cons: No microwave
Mediocre 3.0
Pros: Beautiful entry. Friendly restaurant staff
Cons: Reserved 2 rooms. 1 king, 1 2 queens.(family trip) upon ck in, 2 rooms each with kings and 8 rooms apart. No big deal. Asked if there was rooms closer, "it's just down the hall." Went back to reck for 2 queen room, supervisor book room next door🤔
Good 7.0
Pros: Considering COVID it was good free WiFi and parking
Cons: Hotel was fine The room given was looking at the parking garage awakened multiple times by car alarms
Excellent 10.0
Pros: Enjoyed staying here w/ nice & clean accommodations. Good restaurants within the hotel.
Cons: Ice machines were broken.
Good 7.6
Poor 1.0
Pros: Restaurants
Cons: Yes I did not like the hotel room, the air conditioner was very loud all night I was not able to shut it off.
Mediocre 2.0
Pros: nothing
Cons: Rooms were dirty, I would have at least expected the rooms to be cleaned thoroughly due to covid. Complained to the front desk and they did nothing. Never ever going back.
Good 6.0
Good 6.0
Good 6.4
Excellent 10.0
Good 6.0
Pros: Location right in the middle of town was able to walk to the other casinos also they had bell service however the food was a bit pricey
Poor 1.0
Pros: The restaurants which are not even associated with the hotel.
Cons: This was a huge disappointment! Common areas dirty, pool filthy, no toilet paper, no room cleaning even though requested, tub had standing water, air conditioner broken. I would like a refund!!
Excellent 8.0
Excellent 10.0
Excellent 10.0
Okay 4.4
Good 6.8
Poor 1.0
Pros: It was supposed to be a good price
Cons: They told me one price then charged another, she told me I would be charged ---and that includes the 50$ deposit, then they charged me --- and when I asked she said well it’s approximately, and the deposit price changes from guest to guest
Okay 4.0
Pros: Slots and great dinner
Cons: I got charged for the room and when I check out they took $156 out of my account and still waiting for them to deposit it back to my account
Mediocre 3.0
Cons: Hotel itself is old and run down.
Excellent 10.0
Pros: Everything was great.
Cons: Needs a little more shopping stores , like gift shop.
Excellent 10.0
Cons: Thank you really was a nice trip
Poor 1.0
Pros: Disgusting hotel. I will be disputing
Mediocre 3.0
Pros: The Restaurants
Cons: Yes refegerator in room didn't work, they never came to clean our room o the 2nd day, would not give us pool towels at the front desk.
Okay 5.1
Cons: At check Rose seemed put out when I asked her to wipe counter after previous guest, after that was kinda rude didn't want to offer much help. Cleaner bathrooms, sink clogged and floor needed to be cleaned mostly behind toilet.We called front desk asked for blankets was told by Rose it would be 20 mins, 1 1/2 hours later as we're waiting for blankets that never were delivered. We called again, was put on hold for over10 mins by Rose no follow just left us hanging on the phone then when she finally answered we were told we now had to come down stairs to get blankets Rose was unable to contact HK to bring the up blankets even thou previous we were told it would 20 mins. Just felt more effort should if been made since we sat waiting for blankets due didn't want them left in hallway. Also felt room was over priced. Won't be recommending, think a discount is needed to compensate us.
Excellent 10.0
Pros: I loved the indoor plants and waterfall. Also that it was not so crowded and check in was easy.
Cons: I woke up late and they would not allow me to check out at 12.
Good 6.0
Pros: The river
Cons: Full service house keeping
Excellent 10.0
Pros: Location and that it had Claim Jumper and Bubba Gumps restaurants inside.
Cons: Smoke in the casino area
Mediocre 3.0
Pros: LOcation
Cons: Dirty and charged card - I had to have mastercard stop the chgs hotel employee didn't answer phone
Okay 5.0
Pros: staff was amazing...restaurants were O.K. though a little spendy for what you received.
Cons: no hot water...only luke warm....very dated and somewhat dingy rooms...non smoking floor was so full of pot smoke on Friday and Saturday that it was like a skunk was let loose on the floor..
Poor 1.0
Pros: Love the locations and food options on site.
Cons: Room was outdated, worn out, dirty and getting worse by the day! Casino is just as bad! This used to be a jewel on the river, now, it's just a worn out Laughlin holel. Management is obviously more worried about quantity than quality. I won't be b
Good 7.0
Pros: The location in the casino are excellent
Cons: The check-in desk was very very rude and the worst I have ever experienced
Good 6.0
Pros: The cost of having a pet
Cons: Room service didn't have real plates or real utensils.
Poor 1.0
Pros: Nothing
Cons: Then the first room I checked in had the nastiest bathroom with dried urine all over the seat like a truck stop. The 2nd room was under construction and the 3rd was still dirty and no one helped with bags and I had a broken ankle.
Mediocre 3.0
Pros: Nothing
Cons: I paid for an upgraded room with a river view and got a ground floor looking at a courtyard.
Good 7.0
Pros: location and covered parking
Cons: its past time for room renovations
Okay 5.1
Pros: Price was reasonable but you get what you pay for.
Cons: Needs to be updated. Very outdated.
Poor 1.0
Pros: Went there had pay a early fee of 16 dollars not to Happy went to room not nice.
Cons: Was not clean.
Poor 1.0
Pros: Nothing!
Cons: I got locked in the room due to faulty equipment. The hotel staff was crappie about having to give us a different room. Will NEVER go back checked out the next day.
Poor 1.0
Cons: Shower was broke, horrible location of room, will NEVER stay there again
Okay 5.0
Cons: The first room I was given had bed bugs . I took about ten of them to the bed bugs to the front desk where they immediately provided me another room. That room did not have bed bugs from what I could see but it still makes an bad impression in your mind.
Okay 4.0
Pros: atmosphere ok
Cons: I am still trying to get my hotel receipt I have called 3 times and I still have not received a copy of my bill
Mediocre 2.0
Pros: Very friendly staff
Cons: The hallway to the room you could smell pot. Outside our room window there were people talking all night. Car alarms going off. It was really noisy. The rooms are VERY dated and need a good cleaning
Poor 1.0
Pros: The layout of the hotel was good. Not really crowed when we were there.
Cons: Our room was not cleaned properly upon our arrival. There was a problem with the pluming right off the bat. The staff wasn't too accommodating, but they were able to resolve the issue. Overall, I was expecting more from the "Golden Nugget" brand.
Good 6.0
Pros: Friendly staff
Cons: Pool small. No exercise room noisy in am workers . Smoke in casino . No one to empty trash or give clean towels
Good 6.0
Pros: Room was very clean. Beds comfortable. AC worked very well.
Cons: Elevators from the parking garage had no AC in them. Tub did not drain very well and water backed up while in the shower. Sink was also slow to drain.
Good 7.0
Cons: Smoking room needs to be able to open window for ventilation.. Need air freshener in room for smoke smell..
Okay 5.0
Pros: The restaurant
Cons: Carpet in hallway wasn't vacuumed, hair in tub, towels that looked to 20 years old ( bleached out color, ripped, and didn't match), dust on nightstand and desk, carpet needing to be vacuumed, bathroom floor dirty, outside of toilet dirty.
Excellent 9.1
Pros: If you like being close to every thing and staying in a comfortable , clean hotel that is full service then this is the place.
Okay 5.0
Pros: It was in reasonable walking distance from the show we were attending at a different Casino/hotel. The room was reasonable clean.
Cons: The 24hr deli and 24 hr bars were CLOSED late evening, all night and early morning. The other bar open only Wednesday night. Bath tub in room had non-skid grit that hurt to sit on, no relaxing bath here. At 3:00pm our room was still not available.
Good 7.0
Pros: No good
Good 6.0
Pros: The resort was near other casinos.
Cons: The casino was very tight with winnings.
Okay 5.0
Cons: The bathtub is plugged up the bathroom was also dirty
Excellent 8.8
Pros: I love the customer service at the Golden Nugget. I love coming here all the time.
Cons: Do not opt out for $5. Your room will remain without maid service for the duration of your stay.
Okay 5.0
Pros: location. price
Cons: seemed to take air con in the room a while to get cool. was kind of a dungeon feel.
Mediocre 3.7
Pros: Location was about it.
Cons: We were not given the room reserved, then had to move to another room and charged more money.
Okay 5.0
Pros: Food at Clam Diggers Restaurant was good.
Cons: Horrible smell, dark dingy casino. Room was ok but dirty. Looks like it has not been vacuumed for a while.
Excellent 10.0
Pros: Clean and comfortable accommodations. Loved the Saltgrass restaurant.
Good 6.0
Cons: Our room wasn't made up on our last night there. Not happy when we got back at about 8 pm & our room hadn't been made up...towels not replaced, etc. called housekeeping & we waited over an hour before anyone came to fix our room. Very frustrating as this day was our 54th wedding anniversary!!
Good 7.4
Pros: Pool is very small.
Okay 5.1
Pros: Casino staff was excellent. Most of the dealers were fun and entertaining. Will return to the tables but might not stay there again.
Cons: After being gone all day our room was not cleaned. The next day the beds were made and nothing else was cleaned. On our third day finally the sink and toilet was cleaned. Only one light bulb worked in the room.
Okay 4.0
Cons: hallways very noisy, children screaming and adults yelling until all hours very basic room no refrigerator., towels don't match no view.
Excellent 8.0
Pros: Pretty good disco, food selection good had bubba gumps and deli, ok workout room, nice river access
Cons: was not able to use the luggage cart, required to use bell hop, can of coke $1.75 ??? charged us for refrigerator used for medication at $10 per day.
Excellent 10.0
Pros: We visited friends for a night and felt the xtra 20 dollars was worth it. Thanks for taking care of us.
Okay 5.4
Pros: Comfortable Beds, very clean and nice
Cons: Didn't like that we paid for a Deluxe King room and we got a two queens instead - they kept telling us that's the policy when you book with a third party "rooms aren't guaranteed" it's a bad policy when the room is already paid for and you give it to someone else. The staff was very unapologetic and left a bad taste in our mouths.
Good 6.8
Pros: Rooms were nice and clean. Beds were very comfortable. Casino has a good variety of games. Great entrance with a tropical theme.
Cons: Beverage manager needs to look into the variety of beers. Beer selection was very poor and no draft beer (there is draft beer in the restaurants). Casino has low ceilings which keeps the smoke confined.
Mediocre 3.1
Pros: We liked the fact it wasn't crowded. Maybe that was a sign we should have picked up on sooner.
Cons: My biggest complaint was our room. When we checked in we were given the wrong room and had to ask to be moved. The new room was on the second floor and tub was extremely slow to drain, the toilet ran all day and night and the drain in the sink made very strange noises when draining. In addition, we could hear the people above us when they would walk around.
Excellent 10.0
Pros: There is nothing to do but golf, gamble, and eat.
Cons: There is nothing to do but golf, gamble and eat.
Excellent 9.4
Pros: Liked the cleanliness, the brightness, updated décor. Visited all but one of the casinos and this by far was the nicest. Would stay there again and recommend to friends and family.
Cons: No fridge in the rooms - bummer.
Excellent 8.0
Pros: Like being close to the River. Casino Hotels are within easy walking distance. Rooms are OK for the price. A fraction of the price of Hotels in Vegas. A nice low energy place to Chill. If you want high energy go to Vegas.
Excellent 10.0
Pros: Nice restaurants. Very clean.
Cons: Long drive.
Excellent 8.6
Pros: The waterfront view from my room and the pool overlooking the river activities. The custom service of the front desk on check in and the easy of driving on the main strip.
Cons: The carpet in my room was well worn or in need of a deep clean.
Golden Nugget Laughlin - Laughlin
Rated #3
7.5
Good 7.5
Based on 3,517 reviews
Details
Reviews
C$ 169

Cleanliness
7.5
Comfort
7.6
Facilities
6.6
Food
9.2
Location
8.5
Overall 7.4 Good
Based on 3,301 reviews
Cleanliness
7.5
Comfort
7.6
Facilities
6.6
Food
9.2
Location
8.5
Cleanliness
5.8
Comfort
5.6
Facilities
5.2
Location
7.6
Overall
6.0
Cleanliness
8.3
Comfort
8.3
Facilities
8.1
Food
8.5
Location
9.2
Cleanliness
7.3
Comfort
7.4
Location
8.4
Services
7.3
Staff
7.7
Cleanliness
6.2
Comfort
6.7
Facilities
7.2
Location
7.2
Overall
7.0
Cleanliness
4.7
Comfort
5.1
Facilities
6.1
Food
10.0
Location
6.7
Cleanliness
7.7
Comfort
7.8
Location
8.7
Overall
8.1
Services
7.7
Cleanliness
7.3
Comfort
7.6
Facilities
6.0
Location
8.5
Overall
5.3
Cleanliness
8.0
Comfort
8.1
Facilities
6.0
Location
8.7
Overall
9.3
Cleanliness
7.2
Comfort
7.4
Location
8.4
Services
7.3
Staff
7.6

Excellent 8.0
Pros: The Hotel itself was good! It had lots to do, plenty to eat, parking was great.
Cons: The service and the staff are terrible!!! It wasn’t the front desk, they were awesome, it was everyone else around them. It started from the moment we pulled up, the bell guys were so completely rude. To the restaurants, the food was delicious but the service was deplorable! Fat burger, rude employees! I am a black woman and my family and I never felt so blatantly discriminated against. If thats the service we receive for staying somewhere that’s a little cheaper in price than the rest of the area hotels, I’ll spend my money else where. This is a trip my family and I take every year and this is our first year staying at the Riverside due to hotel pricing and I’d gladly pay more money at Aquarius or Harrah’s. We’ve never been treated so poorly! It was a sad situation.
Okay 4.0
Pros: Location. Loved the balcony overlooking the River.
Cons: The “non-smoking” room stunk like a carton of cigarettes has been lite inside. The air filter the hvac in the room looked like it hasn’t been changed in 10 years. WiFi is unusably slow. Bed was uncomfortable. No hair conditioner provided. Casino stinks like cigarettes and poor cell reception.
Excellent 10.0
Pros: It was a fun place and nice and clean
Cons: The price of the rooms were high
Excellent 9.0
Pros: The pool is amazing...completely redone & the hotel got updated...nice rooms & they have balconies The prime.room room food was delicious & also the river Cafe was good for breakfast
Cons: A couple restaurants not open but aside from that it was great The pool bar closed super early...that's crazy Cinnabon coffee is overpriced!!
Excellent 9.0
Pros: I loved the size of our room. It was so comfortable amd clean too.
Cons: Casino vibe downstairs felt a bit old
Okay 4.0
Pros: Good location
Cons: Once we got up to our rooms we found the sheets were dirty from the last people who stayed there was fresh stains on them from some sort of food
Poor 1.0
Pros: Nothing
Cons: Big leak in room
Good 7.2
Excellent 9.6
Excellent 10.0
Okay 5.0
Pros: The room was updated.
Cons: Food selection and service was below standard. Casino floor smelled of strong cigarette smoke. Slots were not friendly.
Excellent 10.0
Excellent 10.0
Okay 5.0
Pros: We did enjoy the location of the riverside casino and the movie theater, and the non-smoking casino section.
Cons: Well there was a bit of construction going on, it¿s really dark inside. And our room on the river View side the water smelled horrible like sewer! And I¿m sorry to say We felt rushed at our dinner at the prime rib room!And the food could¿ve been better
Excellent 8.0
Pros: Friendly staff
Cons: The restaurant¿s didn¿t stay open long enough so it limited our selection to only 1 choice.
Mediocre 3.0
Pros: Nothing.
Cons: The bathroom smell. The room is not all that clean. The place is old. Elevator suck. Casino machine suck. I never win anything. Waste of money. I rather go Vegas.
Excellent 8.8
Poor 1.0
Pros: The rooms are nice, they all have their own balcony which is really nice. The location is great.
Cons: I experienced something I had never experienced. Someone came into our room while we were at dinner and stole my property. How did they have access to my room? I honestly felt violated and not safe anymore. The staff did nothing but take a report.
Good 7.0
Pros: The gentleman cleaning was very friendly!
Cons: checkin lady was tired or something- no extra information,no thank you. rude..
Excellent 10.0
Pros: The location was amazing and the view of the river is priceless.
Cons: The only thing I did not like was that the main bar in the adult pool area was not open, and the other bar compensating closes before even the pool closes. That was a little inconvenient when we wanted drinks.
Good 6.0
Pros: The room was decent for the price but the beds are not comfortable at all. The pool/river view was nice.
Cons: The Riverview cafe has the worst unprofessional customer service I have ever experienced. The housekeeping is terrible when you request anything as you will not get it. This place definitely needs some serious training & hire employees that care
Excellent 9.6
Excellent 10.0
Poor 1.0
Pros: The view from the hotel room
Cons: The room was dirty, the toilet didn't work properly and I called to have it fixed and the hotel didn't.
Excellent 10.0
Pros: Beautiful spacious room, and the view of the river. You
Mediocre 3.6
Excellent 8.0
Pros: The amount of things to do inside the hotel.
Cons: The room wouldn¿t lock unless it was dead bolted, the bath room door screws were loose so the door would close completely. The wifi was absolutely terrible. The family pool is a poor cheap knock off of a pool compared to the ¿Adult¿ pool.
Excellent 8.0
Pros: Location and clean
Cons: I got double charged for one night. Paid 96,96, and the 100 deposit. Not Cool
Excellent 9.0
Pros: view of the river, winning at the casino
Cons: food not very good, took an hour and a half to pay the jackpot won
Excellent 10.0
Pros: ok
Cons: long walk to room
Good 7.0
Pros: Location and the room looked like the picture
Cons: Staff was inconsistent with enforcing their policies. The Red Mango restaurant opened on time but wasn¿t ready to serve customers.
Excellent 10.0
Good 6.0
Pros: Great staff!
Cons: Just older, hasn¿t been updated in a long time.
Excellent 10.0
Excellent 10.0
Pros: The room was nice , very clean and up to date .
Cons: Very disappointed that there wasn't any sit down upscale restaurants ! Had to walk a waze to find one . It doesn't ha e to be 5 star , just something other than fast food / buffet .
Poor 1.0
Pros: It's history is iconic and it's a good location. It's been recently remodeled and modernized. Great river view. The overall experience really detracted from the hotel.
Cons: Bed was miserably hard. They appeared terribly understaffed. 1 1/2 hour wait to check in...then another hour wait for the elevator to go up to your room and sometimes waiting an hour for the elevator to go down. Most of the staff were slow and angry.
Mediocre 2.0
Pros: Nothing really
Cons: I didn¿t like coming into my bathroom and seeing someone else¿s used toothbrush on the counter like if my bathroom never got cleaned. We also got bit everywhere on our body and staff wouldn¿t address the issue also the trash stuffed behind furniture.
Mediocre 3.0
Pros: nice room very nice staff very clean
Cons: under construction so i had a very hard time finding the valet parking. the restaurant was always lined up. the pool was closed i wanted a room with a balcony and got one but it didn't face the river it faced the back of the hotel.also ice cream was close
Okay 5.0
Pros: The view of the river
Cons: Room was small. Was in an accessible room without warning. So everything was lowered and the shower has no separation from the rest of the bathroom.
Excellent 9.0
Pros: Price was great.
Cons: Pool wasn't heated. This wasn't Vegas, not much to do. I wouldn't stay more than one night
Excellent 10.0
Pros: Excellent
Cons: No
Good 7.0
Pros: The cocktail waitresses were very attentive and the games are good I like to play a nickel poker and the machines hit a lot so It was fun I had an arcade for the kids but it was overpriced too small and it pretty much sucked bowling alley is amazing
Cons: The arcade was overpriced and sucked
Excellent 10.0
Pros: Prime rib dinner was excellent and good price. Got cocktail, dinner and desert!!! Even a movie
Good 6.0
Pros: Literally one stop shopping! It has everything you would need to entertain you and good prime rib eating.
Cons: Well it is all the hotels this season.... the jacuzzi was closed.
Good 6.4
Poor 1.0
Cons: They were cleaning the sewer pipes and the whole room smelled like poop than they tried switching our rooms and the bathroom to the second room smelled like poop so we just left the hotel and got a room at a near by hotel. It was the worst experience ever
Poor 1.0
Cons: The frig in room didn't work. The shower made nkice and wasn't much hot water. The door lock didn't always work sometimes had to do it 5 times to get in. Half the elevators didn't work. Worse experience ever.
Poor 1.0
Pros: The bowling alley, and the movie theater.
Cons: The staff we terribly rude, the elevator was broken, there was food left in our refrigerator, the handle to the slider in the room was broken, the water in the was cold in the shower. The refrigerator broke after one night of our stay.
Poor 1.0
Pros: the views...nothing else
Cons: The dirty, smelly room, the inconsiderate neighbors, the weak wifi signal, the non-existent water pressure, the cars with flat tires in the parking lot, the campers taking up the parking spaces, ohhhh and the cafe gave us diarrhea on our last night there!
Okay 4.0
Pros: The location on the Colorado River is lovely.
Cons: The room was not clean. There was lots of long black hair all over the bathroom floor, furniture had food spills on it, there was an earplug on the floor by the nightstand and the carpet was not vacuumed well. The doors and door knobs were dirty.
Good 6.0
Pros: Cleanliness of room
Good 6.0
Pros: The room was clean when we arrived and the view of the river was excellent.
Cons: The Wi-Fi was too slow to even check our emails. We were told to use it early in the morning so we did but same problem. The maintenance guy was unavailable until next day so we waited. He said there was nothing he could do. I Will probably be fired!
Good 7.0
Pros: Exceptional service from hotel employee at the front desk.
Cons: One elevator working, takes a long time for it to come when its called to your floor.
Okay 5.0
Pros: The river view from our room
Cons: The room itself was dirty carpets were filthy. Only one elevator working
Excellent 10.0
Poor 1.0
Pros: I was bitten buy bed bugs there captured them brought to desk I have been traumatized by this
Cons: Bed bugs
Mediocre 2.0
Pros: Nothing
Cons: Many things. 1st they only have one elevator working. I was told it’s been that way for over a month. 6 elevators only one works. We had to wait up to 20 minutes for the elevator. The restaurant the prime rib house service was great but the food wa
Mediocre 2.0
Pros: Not much.
Cons: Only one elevator worked. They have 6 and only one worked. Had to wait up to 15 minutes to ride the elevator. The food at the prime rib house was horrible. The food over all at the hotel was not good. The smoke was horrible. Over all will never stay there
Poor 1.0
Pros: The classic car museum and adult pool
Cons: I booked for non smoking room and they gave me a free smoke room. And it smell BAD...
Poor 1.0
Pros: The staff at check in provided excellent customer services.
Cons: Check in took about 25 minuets from waiting to fixing the trouble with availability of a non-smoking room. Upon arrival to our room the night stand was dusty, linen had hair and dead cockroaches. Horrible experience for our first family Laughlin trip.
Okay 4.0
Pros: mexican resturant
Cons: they did not clean room even though we left sign out, beds were terrible and sheets did not fit bottom of matteress to
Good 6.0
Pros: The housekeeping staff was very friendly. When i called for hpysekeeping, they arrived promptly and cleaned the room.
Cons: The room was filthy when i arrived. No toilet paper at all in the bathroom. No towels. The mirror ans the windows were filthy & sticky. There were fry crusty towels on the shower curtain rod. There was food trash everywhere.the sink was stopped up.
Good 7.7
Pros: I like arcade, bowling, pool for kids. Really loved the Mexican restaurant. Clean rooms and bed was comfortable.
Cons: Pillows
Okay 4.0
Pros: Not friendly not willing to help and not will to give packet that you get with booking or any other booking deals
Excellent 10.0
Mediocre 3.4
Pros: Close to the Colorado River
Cons: Clean room, clean bathroom
Mediocre 2.0
Cons: The staff checking
Mediocre 3.0
Pros: The exit
Cons: Smoke from. Cigarettes
Okay 4.0
Pros: It was close to where we needed it to be.
Cons: There was a whistling noise from the winds and it kept my family up for the entire night. It was horrible.
Okay 4.0
Pros: Pool
Cons: Cockroaches
Mediocre 3.4
Cons: Cleaner room beds were terrible very old! No blankets in room shower moldy carpet hadn’t been vacuumed
Good 7.4
Pros: The river and truck /rv parking
Cons: No bedside plugin for cellphones
Good 7.7
Pros: It's a One Stop, shop Resort.
Cons: I didn't get my Non-Smoking Room as Requested !!! Apparently there are limited Non-smoking rooms. And no one from the Resort called to let me make other reservations.
Okay 4.8
Cons: Did not recognize your rates , did not get what you adverts online.
Excellent 9.3
Excellent 9.1
Cons: It was dissapointing to not have any exercise facilities at the hotel!
Excellent 8.2
Pros: What we liked about our rooms, as we traveled with young kids including a one year old, is that our rooms smelled clean and we didn't get the hint of cigarette smoke smell as we did at another hotel. Cleanliness is always important but not everyone gets it right to the air. We were in a non smoking area and that helps.
Good 6.5
Pros: Lots to do besides gambling
Cons: Antique car museum-River taxis-jet ski rental ect...
Excellent 8.0
Pros: variety of things to do when not gambling. Good price
Cons: showing its age. Could be more modern
Mediocre 2.5
Cons: Took forever to check in!!!!!!!!
Mediocre 2.0
Pros: People were very rude
Cons: Staff were very rude
Excellent 10.0
Pros: I originally went for the Mountain view room, since it was a lot cheaper. The hotel employee were really nice and courteous, they gave us a river view for no charge in the North tower. The hotel room was very nice, better than I expected. I had an awesome trip, even rented a couple of jet skis.
Good 6.0
Pros: The staff were good very helpful and nice.
Cons: I didn't like that there was nothing good to eat late at night at least a Mcdonald or Jack in the box. Didn't like that you had to leave the card in and charging 2 dollars for room key not good.
Excellent 8.8
Pros: The rooms seemed a bit bigger and the bathroom was nice and clean We loved the non smoking tower and section in the casino!!!
Good 7.4
Cons: -The elevators was a BIG issue. -Long line -Elevator stopping at each floor -Elevator malfunctioning FIX IT
Mediocre 2.5
Pros: One maintenance man was the only staff that actually cared about customer service.
Cons: disgusting rooms, Dirty towels left on the floor no sheets on the bed! our reservations were not as requested then we had to move rooms three times with small children, our stuff seemed out of place in the room and when we looked a credit card gold ring and cash had been stolen! We had the only keys to our rooms! No refrigerator unless you request early and it s $10 per day fee. After calling security to report the theft we called the management they Said they could not help in any way! Because we called security they say the now they have no control! Even though this was a manager I was speakingThe were not willing to comp anthying not food, boat tickets, arcade tickets, movie passes, bowling or even any one of our four night stay!
Excellent 9.1
Pros: The casino is great! Gives you many options to choose from. The indoor and outdoor activities are plentiful and the customer service was beyond perfect. My family whom stayed in harrahs were amazed at the great customer service offered here.
Cons: NA
Mediocre 2.2
Cons: I had my wedding on the Riverfront boat and it was amazing. The staff was excellent and so was the office staff. That was about the only thing my husband and I liked. We also went through Riverside for group rooms for our wedding party and I was very disappointed. The rooms were not even together on the same floor or even in the same tower as which that was not explained to us. Had we known we were going to be all separated from one another we would have booked elsewhere. As we had family and friends traveling from out of town to be with us this made it a huge inconvenience. The rooms were filthy and the smell was horrible. Such an embarrassment. We will not be staying here again and I'm sure neither will our guests.I will definitely not be recommending this hotel especially for a wedding.
Excellent 8.8
Pros: We liked the casino, the easy access into hotel and room, it was quiet in the hotel area, and the parking was great with our trailer.
Cons: The energy efficient room was a pain in the butt considering we like our room to be freezing after a day out on the river and the a/c unit kept shutting off. The bed was also not the most comfy.
Good 6.0
Pros: Rooms not clean cigarrette butts and ashes behind dresser.
Excellent 9.4
Cons: The non smoking bar had a bad oder.
Mediocre 3.1
Cons: Cleanliness was horrible, dead bugs, hair and dust lined the walls of the room, toilet paper holder in room had splatters of something on it from a previous tenant, the crib we rented was disgusting, the sheet they wrapped around the pad they called a mattress was not snug fitting = not safe for baby, paint chipping of the edges of crib.
Good 6.8
Pros: Great location Check in was good Fat Burger was great movie house good
Cons: Bellman was horrible Buffet was little to be desired
Good 7.0
Pros: A bit confusing once you get in the place. But it does force you to wander which helped me find the movie theater and car collection which I thought was fun.
Cons: The little choices to obtain food
Excellent 8.6
Pros: Location and Prime Rib Room great food.
Cons: Had to ask for additional pillows and towels.
Don Laughlin's Riverside Resort Hotel & Casino - Laughlin
Rated #4
7.4
Good 7.4
Based on 3,301 reviews
Details
Reviews
C$ 213

Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Food
6.5
Location
9.0
Overall 8.6 Excellent
Based on 2 reviews
Cleanliness
9.0
Comfort
8.0
Facilities
9.0
Food
6.5
Location
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Facilities
10.0
Food
6.5
Location
10.0
Overall
10.0

Excellent 9.2
Excellent 8.0
Pros: The room was clean, the staff was friendly and helpful. Security was able to check us in as we got lost and arrived after the office had closed.
Lake Mohave Marina & Lodge - Bullhead City
Rated #5
8.6
Excellent 8.6
Based on 2 reviews
Details
Reviews

Cleanliness
7.5
Comfort
7.5
Facilities
7.3
Location
8.1
Overall
7.3
Overall 7.2 Good
Based on 7,098 reviews
Cleanliness
7.5
Comfort
7.5
Facilities
7.3
Location
8.1
Overall
7.3
Cleanliness
7.1
Comfort
7.2
Facilities
6.9
Location
8.0
Overall
7.1
Cleanliness
6.6
Comfort
6.9
Facilities
6.7
Location
7.9
Overall
6.9
Cleanliness
7.3
Comfort
7.2
Location
7.9
Services
7.1
Staff
7.6
Cleanliness
7.9
Comfort
8.0
Facilities
7.8
Location
8.1
Overall
7.6
Cleanliness
7.4
Comfort
7.5
Facilities
7.7
Location
8.1
Overall
7.4
Cleanliness
7.6
Comfort
7.6
Location
8.1
Services
7.4
Staff
7.8
Cleanliness
7.7
Comfort
7.7
Facilities
7.2
Location
8.3
Overall
7.2
Cleanliness
7.7
Comfort
7.7
Facilities
7.6
Location
8.1
Overall
7.8
Cleanliness
7.6
Comfort
7.3
Location
7.9
Services
7.3
Staff
7.6

Okay 4.0
Pros: i liked that they had In&out in the same parking lot so walking distance from hotel Pool staff was very nice and friendly helpful casino was clean
Cons: the rooms were so disgustingly dirty! if i didnt have so much stuff with me i would have complained but the bell guy had already dropped everything in the room when i noticed just how gross it all was! so so gross! glad i didnt have a black light! i would have been scared to sleep!
Okay 5.0
Cons: What I didn’t like was that check out time all elevators were super backed up people were waiting up to an hour to get down, we took 17 flight of stairs down. And Boone did anything about it we saw a staff member after walking down 17 flights of stairs and door was locked in first floor & when we asked if he could open he said no & walked away he worked in the back we had to wait for my husband & nieces husband who had a few Bach’s on them & the ice chest with all our drinks for them to walk down then we had to stay in the beaming sun!!! Not fun and to top it off we still had to go walk around to get our car never again!!! Thanks to that staff member you lost a good customer thank you
Good 6.7
Pros: Smoking rooms the pool three restaurants that were open were really nice especially the poolside Cafe
Cons: Rooms with a little outdated Furniture was a little old.. no jacuzzi not enough restaurants
Mediocre 3.0
Pros: Location.
Cons: Run down. The few restaurants they had were always closed. Casino was closed or closed early.
Okay 5.0
Pros: Close to Casino
Cons: shower was not working, water spilled all over
Poor 1.0
Pros: Only the front staff nice but the First night we see somebody yelling a costumer i think they have to be better trained
Cons: Room not clean smells so bad bout room i get my parents get sick because the carpet smells so bad restroom not clean i am disappointed I specting everything clean For the money we pay but bad experience
Excellent 9.0
Pros: The room was nice, but not entirely as clean as it should have been. There was no valet parking so we had to go park the car and return to check in. The service was good and the restaurant was friendly and provided good servies.
Cons: No valet parking.
Okay 4.0
Cons: Make sure if non smoker you book non smoking room!!! They said they could not change my room because I booked through third party.
Okay 5.0
Cons: Not enough loungers or chairs at the pool. Confusing instructions for going from parking garage to rooms.
Excellent 10.0
Pros: very clean and quiet in a non-smoking wing of the hotel.
Cons: No.
Okay 4.0
Cons: The card tables were no open all night. The dealer was rude. They won¿t allow you stand next to your spouse to wait for a seat to open. They kept saying I have to be 3 feet apart yet none of the players are 3 feet apart. ¿¿
Excellent 9.0
Cons: Noise
Poor 1.0
Pros: I didn't like anything about it hotel was old nothing working .
Cons: Everything didn't work in the room tv remote sink hot water. No battery's in it bagel cost 6$ .
Poor 1.0
Pros: Nothing. This stay was a nightmare from hell.
Cons: The room was rundown. Tub was cracked and towels smelled moldy. I hated every moment of our stay here.
Excellent 10.0
Pros: Checking in and out was easy. Not much of a wait
Excellent 8.0
Pros: Staff was courteous and friendly and efficient.
Cons: No
Excellent 10.0
Pros: It was very clean and the staff was very helpful about things to do there because of the pandemic
Cons: No everything was fine
Okay 5.0
Pros: The Casino.
Cons: Room was poorly lighted, carpet was worn. While in the Casino it was far in between before a waitress would check to see if you needed a drink. Security was basically a jerk demanding my wife move the car while I was checking out which took all of 3 mins.
Excellent 8.0
Pros: decent size room & fast elevators
Cons: gave only two bath towels and no bath mat
Poor 1.0
Pros: The shower water was nice and hot.
Cons: Room had not been cleaned properly. There was trash on the floor when I got there. Sheets were filthy. Felt like bugs in bed, bed bugs/lice?
Excellent 10.0
Pros: everything
Cons: no
Okay 5.0
Pros: The restaurants and eating establishments were fantastic
Cons: The beds were not comfortable and the sheets were scratchy towels were also very rough
Excellent 10.0
Pros: Last minute hotel stay.
Mediocre 2.0
Pros: Good location
Cons: That we stayed two hours waiting for the room to cleaned from smoke smelling and they never doing the fan in the restroom wasn't working the plugs was broken and so dirty
Mediocre 2.0
Pros: Not much
Cons: 3 tissue in box, almost empty toilet paper, hair stuck on shower walls, stains in carpet
Excellent 8.0
Pros: Price and location
Cons: Poor hostess service at the Cafe - food was overpriced for the quantity and quality and it was the only restaurant open while we were there.
Good 7.0
Cons: Checking in was a bad experience. Only two staff and a line of people between 15 and 20. Also I was told the resort fee provided for free parking, which everyone gets anyway and housekeeping. So I pay for housekeeping?
Good 6.0
Cons: Beds were super hard but not the worst I’ve ever slept on. Super thin walls with very noisy guests late at night.
Good 7.0
Pros: Daily room service Parking ramp Restaurants
Cons: Was dust on lamps in room Dust on headboard Resort fee is ridiculous, should be told about this fee up front not while checking in
Poor 1.0
Pros: Nothing
Cons: Never was able to check in, line was an hour long. Only had two people checking in with 60 to 80 people waiting. They were rude and didn't care.Got a refund and went to a nice place across the street.
Okay 4.0
Pros: Friendly staff close to in and out burger for a quick cheap bite to eat.
Cons: Hotel was a bit outdated but super friendly staff. The elevator to the far tower was packed with people breaking covid rules. Some people without masks. Right Outside the casino is an in and out burger joint that is convenient but it¿s packed.
Good 7.0
Pros: Clean.
Cons: Smoke. Someone smoked weed. Nasty.
Good 7.0
Pros: Room was clean when we checked in
Cons: We requested room service by phone 2 days in a row and it wasn¿t done. They just threw towels on bathroom vanity. We complained by phone to room service and to the front desk so they cleaned our room, emptied the garbage and made our beds right away.
Good 6.0
Pros: Location and price
Cons: Not many things were open because of Covid 19. It was not a typical hotel/casino experience.
Okay 4.0
Pros: Room size
Cons: No refrigerator, no microwave
Okay 5.0
Pros: The staff was great. We were given great customer service & enjoyed meeting them as well.
Cons: The location was further away from other casinos & the overall cleanliness of the hotel could be better, but we understand it¿s an old hotel.
Okay 5.2
Poor 1.0
Pros: staff
Cons: Dirty room smells very bad needs updating
Mediocre 3.0
Pros: Bingo was fun and friendly staff
Cons: difficult walk to rooms- all up hill for handicapped Dirty bathroom vanity under lip only 2 restaurants open- other casinos had more no valet beds lumpy and very uncomfortable freezing cold in casino and hallways
Good 6.0
Okay 5.0
Pros: Check in was fairly quick considering it was very busy. Had to ask for more towels they only gave 3 big ones but got them quickly.
Cons: It’s old you get what’s expected. Room had dirt and trash behind the dresser. The sheets were stained and blankets thin. All the hotels had bad reviews and we were just trying to find a place that didn’t have bedbugs. We didn’t
Poor 1.0
Pros: Nothing
Cons: The rooms were nasty not clean, and it took over 1 hr and an half just for towels to be brought up to the room. It was just overall horrible service. I don't recommend to stay there again.
Mediocre 2.0
Pros: I liked the view
Cons: first room was very noisy, I could hear everything and eveyone walking by. "upgraded" me to a another room which was smaller, had less features and was dusty as hell. it's like no ones been in there for years. yuck. tv has more ads than other channels
Good 6.0
Pros: The staff was great
Cons: It smelled like cigarettes in the rooms and hallways, the odds are very poor, I have never lost so easily. Which made it super boring to stay there....
Good 7.0
Pros: The Pool Side Cafe employee and service.
Cons: Most of the eating establishments were closed and the table games were limited.
Good 6.0
Pros: Location
Cons: Not next to river
Good 6.0
Pros: Its location.
Cons: One of my hand towels was dirty, some wiped toothpaste off their mouth and it was on bottom of towel. If you like sun at the pool you only get it 9:00 AM till about Noon.
Good 7.0
Pros: Location
Cons: The bedroom mattress
Poor 1.0
Cons: The hotel was very outdated, ended up paying for an upgrade and the upgrade was just as bad. My bathroom was not clean and bedding was horrible.
Poor 1.0
Cons: They told me I would have free wi-fi I’m my room and I was unable to get it. No one could figure it out. I was there to work and checked out after the second night.l because I was there to work. They promised a fridge and there was none. Lots of pr
Okay 4.0
Pros: Not much. I wont be returning to this property.
Cons: There was hair on the floor and every clear the room was not throughly cleaned prior to us checking in. Will not be returning. This hotel should only be rated 2 stars. . . MAX!
Mediocre 2.0
Pros: It had some decent places to eat, the pool looked clean and it is centrally located.
Cons: Only the cafe was open to eat at, other places opened at 2 and 4pm. The price was way to expensive for what they are providing. The rooms are garbage. The TV is overall small, the air conditioning didn't work that great. Casino is rigged.
Poor 1.0
Cons: Staff was extremely rude had a non smoking room and it smelled like cigarettes inside the room people kept hitting our door at night security didn’t do anything about it the hallways smelled like cigarettes and marijuana honestly won’t stay
Mediocre 2.0
Cons: Did not get the type of room that was reserved. Staff was not accommodating at all. Long lines to check in.
Mediocre 2.0
Pros: The location was okay.
Cons: The beds were very very hard. Pillows were cheap and the air made noses all night.
Good 6.0
Cons: We were on a non-smoking floor but there was a lot of smokers around us...
Mediocre 3.0
Pros: Only positive thing about it was staff.
Cons: Had to pay for wifi each day (wasn't mentioned in description) Pay $10 for a small fridge. Due to Covid-19 had to clean and upkeep our room. They only delivered supplies (bare minimum)
Mediocre 2.0
Pros: Hotel is in a good location, across from the water & near other hotels
Cons: No view of the river. Hotel definitely needs to be updated. Rooms have an old, dingy, nasty smell. There was only one pool. No adult pool. The pool was filled with children. Someone defecated outside the pool, staff was hosing it down.
Mediocre 3.0
Pros: inexpensive
Cons: 1 1/2 check in. totally unorganized, during pandemic dont want to be stuck in large groups out of 9 service windows only 2 open, 1 answering phone, guard at entrance tasked with control had too many entry points to control. says free wifi-not, no gaming..
Mediocre 2.0
Pros: Only the housekeeping lady on my way out that help me out to open my room door after leaving my phone inside.
Cons: All staff should now how to treat their customers from the front desk to the guard up to the housekeeping on night shift all the way and especially to the manager.
Good 7.1
Pros: Clean but old. Comfortable though.
Cons: It’s just older, there is a hole is our carpeting so they have duct tape covering that up. Hallway carpet has seen much better days. Could use some upgrades and repairs.
Okay 5.7
Pros: Food was good
Cons: a room that didn't have a toilet that leaked. Also rattling of AC
Okay 4.8
Pros: Location
Cons: Security service pulled me off my table accusing me of taking chip that wasnt mine.dealer paid out wrong. Gave back chip with no problem and security still made me go with them to a back room. Where they tried to handcuff me to a chair after I already gave back chip. Did not want to let me leave I had to call police to come and let me go. Soon as I talked to police they let me go right away unnecessary for all that
Excellent 8.8
Pros: Great location, nice staff, good food
Cons: Had QUESTIONS on why there is a $30 a night ( up front fee fee charged to our account) ... that would refunded after we checked out? A way to make INTEREST on our money???? Plus here it is a day and a half later and THE FEE still has not been removed??? What’s up????
Good 6.8
Pros: The price and the wait staff at the buffet.
Cons: The check-in process was very long, cumbersome and outdated.
Okay 4.0
Pros: Food was palatable but overpriced for a casino
Cons: Staff was not very friendly, especially at the front desk
Good 7.7
Cons: I paid the fee for a crib and they never brkucht it up; when I called the front desk they said the last guest returned it broken. I appreciate them not sending a broken crib to my room but it would've been nice to have been notified rather than to wait until I called and reminded them I needed a bed for my baby. Need to double check my statement next month to make sure they refunded the fee.
Okay 5.1
Pros: Passagio Italian Restaurant is good, our waitress Mary was excellent!
Cons: Arrived on Monday, lack of staff. Waited over 15 minutes to check in. No free wifi. Room was very warm, a/c did not work well.
Excellent 9.1
Pros: I like the value, the location, most of the staff, the accommodations, the pool, the entertainment, and for the most part, everything about this hotel. I stay here often.
Cons: Sense I stay here so much and don't gamble, I take advantage of everything else this place offers. I rarely travel with my kids, but this time I did. There are a few things that need to be looked at. The first is the fees. It may be time to offer free internet in the rooms. I believe all your competitors offer that. And their nightly rates aren't much higher than yours. Second is the local calling. One dollar for a local call? Really? And there is no mention of that fee anywhere. Not on the phone, or in the guest book, or when signing in. Third is your pool staff. I don't know if it's the sun, or the heat. But the day staff has lost their minds. The night staff is incredible. I was sitting with separate hotel guests on 3 different days. Each day we loved the entertainment of the day staff. They were so friendly until someone came into the pool area with a bag or even a drink. Then it was all out interrogating. Even if you purchased a drink on the premises, you couldn't bring it into the pool area while the pool bar was open. They were telling patrons to dispose of their drinks before entering or to just leave. Really? Your signs indicate differently about drinks purchased on or in hotel property. I think more training is required. Or a better fence installed since everyone turned away was passing drinks through or over the fence anyway. But the entertainment was priceless. I believe the people that I was sitting next to were posting the videos they were taking of the daytime pool staff being so crazy about the drink rules and yet trying their hardest to be so accommodating. Hats off to the night staff. Very accommodating and following your pool rules. Not making anything up along the way.
Good 7.7
Pros: The room was Spartan but nice. The décor was not like the pictures. the roof was low giving the room a cell like feel. We had fun though. The bed was comfortable and the TV was nice and clear.
Cons: The room was clearly not designed as a king room. there was a large area of unused space by with no seats or couch. Wall out lets to charge cell phones were hard to get to. The window shade did not fully open.
Good 7.7
Pros: Close to everything in walking distance
Cons: The pool location, if you don't get out to pool between 10am and 1pm, you will not get sun as it goes behind the promenade tower, the pool are should be for guests to enjoy all day...not just a couple hrs
Excellent 8.2
Pros: Casino was fine but rooms could use some updating. Need to get better shower heads and extra covers...Get rid of the popcorn ceilings. Better attention to details.
Excellent 10.0
Pros: Great value, nice beds renovated rooms.
Cons: Not used to being around so many smokers. Yuckkkk!
Excellent 8.8
Pros: The Beds and pillows were comfy in my opinion I slept really well. the staff was good about cleaning the room and making sure we were stocked. alot of the staff were friendly when I had questions and answered me honestly. Overall between my pros and cons my stay was good and fulfilled most of my needs.
Cons: No free wifi for room (thought the ad listed it did for rooms) Elevators constantly needing fixing during my stay. (but they attended the needed repairs asap so can't complain) Wish I didn't have to walk so far to get to the front desk from my rooms i felt like they were a bit far compared to many other places i've stayed at.
Excellent 10.0
Pros: The price. The location. The pool. The drinks. The food. And oh yes, the price.
Cons: Nothing. Exactly what I expected for a November weekday night. Nobody there except the older snow birds. I had the pool and hot tub practically all to myself.
Good 7.1
Pros: Loved the room and bed - very spacious
Cons: The staff - especially check in - extremely slow. Had many people standing in line - and it didn't appear to bother them at all. It was nearly a half hour to get checked in.
Good 6.8
Pros: The staff were friendly and helpful
Cons: Too many problems with the room. Eventually had to change rooms due to numerous plumbing problems. Bed very uncomfortable and rooms not nice at all for being recently remodeled.
Excellent 9.1
Pros: While most people stay to go.to the casino, this place is also a great place for boaters. Ample parking, good food, and clean comfortable at a good price. Get a free VIP card for good food deals.
Cons: Older property, so gets smoky.
Okay 5.4
Pros: Cheap
Cons: Old Archaic
Excellent 10.0
Pros: Still a great place for little cost. It was a weekday night so it was pretty quiet. I will always recommend this place
Cons: What I didn't like this trip was the hot tub was closed. I go to this place so frequently they have to do maintenance sooner or later. So I wouldn't hold it against them.
Excellent 10.0
Pros: Another great stay! Had my younger children with me. Everything went well. I really have nothing bad to say about this stay.
Cons: I liked everything. What could be better is more pool furniture. It's hard to use the pool when you have to sit on the ground. I'm just not sure if it's really justified. When I stay in the winter months there are few people in the pool.
Excellent 9.7
Pros: Friendly, helpful employees--from the gentleman in security with the impressive moustache to the nice young lady at check-in to the friendly room attendant. Room was fine for the price--comfortable mattress & adequate lighting. Room seemed very clean other than a few stains on hall carpeting. [I stayed after a major event, so it probably takes a bit of time to implement the clean-up throughout the entire property.] Nice variety of dining options available; parking garage (no extra fee) is included. The pool area is great. I didn't try WiFi.
Cons: I prefer an in-room mini refrigerator for my water, but I know casinos rarely offer them. I didn't notice a health club, although the pool is great.
Mediocre 3.4
Pros: Close to regatta
Cons: Dirty lamp shades, comforters, the floors look horrible. The walls are pepto bismo pink and the carpet a old. No continental breakfast. The cleaning crew is poor. This was bout the same as a motel 6 without the light kept on.
Good 6.5
Pros: good italian restaurant
Cons: not as clean as i would like the carpet is clearly very worn out and the bathroom needs work
Okay 4.8
Pros: The bell boy and valet were nice and helpful.
Cons: We got there a little after 11pm from a long drive with 3 small kids and they gave our room away and put us in a smoking room, when I requested a non-smoking room with 2 beds due to my kids. The lady at the front desk was not very nice. They told us they would spray the room with an industrial febreeze and it still smelled terrible. They then moved us to another room with only 1 bed because that was all the had and it was dirty, clearly someone had just checked out. And then finally they moved us to another room that was clean and by this time it was 2am. I had to ask if they can send someone up to help us move our luggage.
Mediocre 3.7
Pros: Only 3 things that were good was the buffet ,bed , and maids that's it .
Cons: I paid 450 for an ugly old room with paper thin walls, you could hear everything from next door . there was a man coughing next door and it sounded like it was in our room . I got a view of the parking lot .and 3 other friends were in the same hotel. All three had different cellphone carriers and every one was on 1 gen Internet speed. There is no free WiFi it is 9.99 for 1 day . You figure there would be for the price . It is not in front of the lake so u have to walk across the street in 100 degree weather . Would not go back and would not recommend it to anyone
Okay 5.1
Pros: Location is great. Good restaurants and bars in property.
Cons: Room was not worth the price. Very old room Layout.
Mediocre 2.8
Cons: After checking into my rooms, which took 30 minutes because they only had 2 people working there. I noticed one of the rooms had not been cleaned. I called the staff from the room and they told me to come down to the lobby to change rooms. I had to stand in line again for them to change my room, at the same time the staff member gave me attitude, as if he did not believe me. He didn't even apologise for the mistake. I could hear his coworker stating that all the rooms had been cleaned in the system. The customer service was terrible. I would not recommend this place to anyone.
Mediocre 3.4
Pros: Lots of different penny slots to chose from. Later check in available.
Cons: The rooms were falling apart inside. Beds were lumpy and the pillows gave me a stiff neck. There's no inexpensive food under $10 options besides In and Out that you have to walk across the street for. Paid $20 for the dinner buffet. It was horrible. I've had better food at a hospital. Not anything like what they advertise. Staff was cold and stone faced upon any interaction that occurred. I will never stay here again when I can pay less or the same somewhere else.
Okay 5.4
Pros: The hotel cleaning staff was great. Room was clean, nothing fancy.
Cons: We gambled a lot and over 3 days only ONE cocktail waitress came around the entire 3 days of our stay and that was at the roulette table. Not one came up to us on the slots. Bingo on Saturday night was a joke. Paid $30 for less than 1 hour of play time and only got to play 10 out of 11 boards. Pay outs were only $100 per game. Quite the racket going on here. You have to pre-dab if you are going to keep up. Bingo waitress was very rude and refused to walk back 15ft to get my Aunt a drink before she finished her 1 round around the bingo hall then yelled "COCKTAILS" as she walked into the back. Unbelievable. Saw her at the bar immediately after Bingo drinking. So unprofessional, I would never play here again. No room fridge.
Okay 4.5
Pros: The pool looked ok. The rooms were clean. Buffet was ok.
Cons: No coffee in room. Outdated. Had a distinctly unpleasant odor. Didn't have table games that other casinos had. Staff in buffet were less than eager to help. I asked for ketchup and the waiter pointed to where it could be found.
Mediocre 2.0
Cons: Just felt dirty and we didnt get the room we booked we paid for a king and got two queens nothing like the picture
Mediocre 2.0
Cons: I asked for a non smoking room when I booked it and when I got there I had a smoking room and all the non smoking rooms were booked.
Mediocre 2.0
Pros: I liked the buffet breakfast.
Cons: The place is pretty run down and smells. The mattresses were awful!! The pillows were as if some one stuffed them with shredded crappy carpet padding. Not even soap in the room.
Mediocre 3.7
Pros: Rooms where clean and room service was fast
Cons: The long wait for the elevator and the AC was not working the first night there
Tropicana Laughlin - Laughlin
Rated #6
7.2
Good 7.2
Based on 7,098 reviews
Details
Reviews
C$ 200

Cleanliness
7.8
Comfort
7.8
Facilities
7.6
Food
8.5
Location
8.4
Overall 7.2 Good
Based on 399 reviews
Cleanliness
7.8
Comfort
7.8
Facilities
7.6
Food
8.5
Location
8.4
Cleanliness
7.1
Comfort
6.8
Facilities
7.0
Location
8.1
Overall
6.6
Cleanliness
8.3
Comfort
8.2
Facilities
8.4
Food
8.5
Location
9.2
Cleanliness
7.9
Comfort
8.0
Facilities
7.3
Location
7.9
Overall
7.6
Cleanliness
8.1
Comfort
8.2
Facilities
8.0
Location
8.6
Overall
8.2
Cleanliness
6.8
Location
8.8
Overall
6.8
Staff
7.4
Value for money
5.1
Cleanliness
7.7
Comfort
7.5
Facilities
7.5
Location
7.6
Overall
7.2
Cleanliness
8.1
Comfort
8.5
Facilities
7.5
Location
9.0
Overall
8.2

Excellent 10.0
Poor 1.0
Cons: The lady at front desk was to rude seems she doesn't like the job. Was charging full price of my room again. She was making faces.
Excellent 8.0
Pros: Location and valet.
Cons: No
Mediocre 3.0
Pros: The ac was great and it was clean
Cons: Yes I paid for a panoramic room with 2 beds and got neither.
Excellent 10.0
Good 6.4
Excellent 8.4
Excellent 8.0
Pros: Plenty of food options. Parking garage was easy access.
Cons: The mattress was horrible. Saggy and the springs were very loud.
Good 6.0
Okay 5.0
Pros: It access to other casinos
Cons: The pool area is small, especially for that size of hotel, rooms need to be updated like repainted refreshed just stale looking , WiFi is horrendous no connection
Okay 4.4
Excellent 8.0
Pros: Beautiful views of the River. Adult-only restriction at the pool after 9PM is great.
Cons: There's a shortage of cleaning staff in Laughlin as the Covid restrictions are lifted. They will get past this as increased occupancy allows more hiring.
Excellent 8.0
Pros: Location and a good variety of food choices. Also liked that they have adult hours at the pool
Cons: A/c not cold enough and wifi is real slow
Poor 1.0
Pros: nothing
Cons: Front desk very unorganized. One of the rooms was not cleaned, hair on the floor. Rooms were paid in full but they still billing saying it was unpaid. Very hard to get hold of the front desk.
Good 7.6
Okay 4.0
Cons: The beds were very uncomfortable and cigarette smell permeated our room.
Excellent 8.0
Pros: I like that this hotel is walking distance from other hotels
Cons: The cleaning service didn¿t clean my room for two days and I had to call for towels and toilet paper
Good 7.0
Pros: Perfect location, love the pool area.
Cons: It was an exceptionally busy weekend, check in was long and waiting for long time to use the elevators. Never had that happen before.
Okay 5.0
Pros: Location
Cons: Gambling and meal selection, over priced
Excellent 8.0
Pros: COMFORT OF THE BED AND PILLOWS.
Cons: THE LOBBY AREA WAS A LITTLE TO HECKTIC FOR US. ALWAYS HAD TO WAIT TO ENTER THE ELEVATORS.
Excellent 10.0
Pros: The view was amazing! Loved having a refrigerator!!
Excellent 8.0
Pros: Calm and nice not to much going on a nice place to relax
Cons: No walkway to river was a major bummer, more food options maybe an arcade, microwave in room would be nice as well.
Good 7.2
Excellent 9.0
Pros: Great food at the restaurant, in fact excellent meal !
Cons: The bed sucked, worse sleep ever.
Excellent 8.0
Pros: Prices was better then others and location is good
Cons: Some staff from the pool , she was mean And why notbaloud drinks to the pool , we ready pay for be there
Mediocre 2.0
Pros: No likes
Cons: Staff rude, rooms looks old Too overcrowded
Mediocre 3.0
Pros: Not everything in the room was operable the television didn¿t work
Good 7.0
Pros: the most modern around the area
Cons: room smelled like weed, and it was a nonsmoking room
Mediocre 2.0
Pros: Outback restaurant located inside Aquarius and the best place to have a really good meal.
Cons: Getting off the elevator on the 6th floor, the hallway carpet was disgusting and was loose everywhere and rolling, almost tripped several times getting to our room
Poor 1.0
Pros: The view
Cons: I had to change my room 3 times the first night I was there. The first room the had me facing a wall with bird poop, the second the ceiling was coming down in the bathroom, the last had dust everywhere. I was too tired to change again. We ended up sick.
Okay 5.0
Pros: All of the above\Staff friendly and herlpfu
Cons: Wait lines were too long! Valet 15 min, checkin 20 min s, elevators 10 min , restasrants 30 amnd 40! Will go back but never on a weekend!\A cazrd in the room advertised room service bjut when you called the number, they said "no room service"
Mediocre 3.6
Poor 1.0
Pros: Nothing! Rude-not helpful
Cons: Room we received was not clean. Bed unmade-towels on floor in bathroom. Price was ridiculous. Charged 2x. What's the deal
Poor 1.0
Pros: Clean big rooms!
Cons: Didn¿t have the room I reserved over a month ahead of time! Then charged me an extra $20 a night for an upgraded room! If you don¿t have the room a reserved there is no way I should pay extra for your mistakes! Last time I will stay at The Aquarius!
Good 6.0
Pros: the rooms are not really nice
Cons: i did not expect that it looks different in the advertisement
Excellent 10.0
Mediocre 2.0
Cons: Late check in, valet is closed canot unload at front desk area, room furniture very old and scratches all over wood....
Okay 5.6
Good 6.0
Pros: Clean
Cons: Booked 2 queens/room got 1 queen
Mediocre 2.0
Pros: Room location was great view of pool and river walk
Cons: Pool was closed. Room was dirty, floor hadn¿t been vacuumed and tub had ring. Overall not happy with the experience and likely won¿t return!
Mediocre 3.0
Cons: Long wait for room! Not clean! Noisy next to parking garage.
Excellent 8.8
Okay 5.0
Cons: The price was too much for the room. The room could have been a little cleaner. We had to wait in line for over 30 minutes to check in as there was not enough people there to check in.
Poor 1.0
Pros: Restaurants were good
Cons: Key card did not work 2nd day, bad experience.
Good 6.0
Pros: Location
Cons: Toilet did not flush good, tub/shower filled up and did not drain properly, light bulbs burned out in one lamp or lamp Faulty, bottom door seal missing allowing to much outside noise
Excellent 9.2
Excellent 10.0
Okay 4.8
Okay 4.4
Excellent 10.0
Poor 1.0
Pros: The games
Cons: Did not have but only one Tessa character when I was told it had more of them
Mediocre 3.0
Pros: The view of the river
Cons: Room on the right to loud til 3:30 a.m. Need up to date T.V.
Poor 1.0
Pros: Room was average and it was clean
Cons: Not transparent of what you pay they should let you know there is a deposit for the room because most people have a budget for there vacation they also charged my card for an extra night for both rooms I will never book the Aquarius hotel again
Okay 5.0
Pros: Bed comfort
Cons: Unfriendly staff and no amenities for a 19.00 resort fee!
Poor 1.0
Pros: nothing
Cons: i was told i was getting a luxury room, then we get to the room there was nothing luxury about it. so i called i was placed on hold for 45mins then i was told they had ran out of the luxury rooms, all the rooms were and the toliet was dirty never again
Good 6.0
Pros: people
Cons: room for disabled not
Good 7.2
Poor 1.0
Pros: Great location, as far as what I like best about it, was leaving it each day and getting out of there.
Cons: The problem I had was the fact that I didn¿t want a smoking room, and the lady who checked my teenage daughter and I in, had assured us it was non-smoking. Well, my daughter had headaches, and vomiting, after being made to stay in a smoking room.Horrible
Mediocre 3.0
Pros: Nothing comes to mind.
Cons: Internet included in the resort fee was unusable for working. Internet upgrade I paid $10 per day additional for was barely usable.
Okay 5.0
Pros: Unfortunately, I cannot say anything positive about this stay.
Cons: Unfortunately I was not happy the hotel was obviously booked to it¿s full capacity parking was horrible, using the service elevators was horrible the service at the coffee shop was horrible.
Okay 5.0
Cons: No internet connection. Had difficulty logging into their internet. I do not want to call to solve the problem. Refrigerator in room was not working, either. Did call to get that fixed.
Good 6.0
Pros: Staff friendliness.
Cons: TV reception was BAD. Room clean-up was marginal at best.
Good 7.0
Cons: I expected it to be less full given the Covid restrictions, but it was absolutely packed.
Excellent 10.0
Okay 4.0
Cons: Toilet was leaking and we ask not be distributed and the came in
Mediocre 3.0
Pros: The location is the best attribute.
Cons: The resort fee is ridiculous! In return for your contribution of $19.13 per night you are supposed to get amenities that were not received!! This is a ripoff!
Excellent 8.0
Good 7.2
Okay 5.0
Pros: Location--out of Las Vegas. Situated on the Colorado River. Rooms staggered to take advantage of the Great mountain & river view.
Cons: Air system pumped cigarette smoke air into our room. Room is tired & worn out. Whole building needs to be freshened up & modernized. Check in staff was curt & unfriendly. 'Resort fee' ridiculous.
Good 7.0
Pros: The view from the room. The floor to ceiling windows was a nice touch.
Cons: The pictures were not the same as the room. It was a lot less modern and definitely not as new as the room actually was.
Mediocre 3.6
Good 6.0
Pros: Staff yelled at my kids because they were waiting in line for an elevator. There was literally no way for them to go but the staff insisted they couldn’t wait there along with everyone else in the line.
Cons: Mysterious card holds and charges well after check out. I understand the initial hold but we had three more after we checked out and did not get movies or Oder room service. Will try somewhere else next time.
Good 7.1
Pros: Easy access to a jet ski rental. Restaurants inside the hotel.
Cons: Cleaning the rooms. Making sure there isn't hairs on the bed, shower walls, mor sanitation due to Covid-19
Excellent 9.4
Pros: Entire casino had sanitizers n signs thru out. Intercom announcement to visitors over precautionary due to covid19. Visit two other casinos n very disappointed. Hi five to Aquarius!
Cons: Room had a couple of flaws. TV remote n dripping shower faucet, faucet knob went out n replace. One bed was no got good n needed replacement, you sink in one side of bed. Other that room was good. Still give a 4 star out 5.
Good 6.5
Cons: Music in pool, better attitude in staff maybe a smile
Okay 4.2
Pros: The front desk efficiency. We arrived on a Friday as peak time, there were long lines to check in and the time that took us from start to finish was very reasonable.
Cons: Rooms were dirty, dusty, stained. The hotel it’s very dated and poorly maintained; buffet was a joke! Barely any stations and the food was horrible! We thought we were staying in one of the best hotels in laughing, and we were completely wrong. Won’t go back, that’s for sure.
Excellent 8.0
Pros: clean and spacious. just what we asked for for very good price. It has easy access to other casinos along the river as well.
Cons: thin walls. could hear neighbors and cars in parking garage.
Mediocre 3.4
Cons: The employees were rude, the hallway where we stayed reeked of marijuana. Complained but nothing,
Good 7.7
Pros: The Aquarius casino is one of the bigger and nicer casinos on the Laughlin strip. They had a great band play, Sam Riddle!! We watched them play both nights for free, anywhere else performers like that you'd pay to see.
Cons: The hotel part of the casino is kind of basic, our room was clean but the hallway to our room was filthy. Dirty carpet, and looked as if they hadn't vacuumed in a week. We were there for the 4th of July so I understand it was a very full and busy week. They have a new waterfront pool that was very full at all time, but it was 115 degrees, so I understand
Excellent 10.0
Pros: Very nice room, full bathtub and a view of the river. Rapid check in and check out.
Cons: The Harley event staff closed oversized parking for our small RV and neither the event staff nor the valet was helpful; they said the only option was parking across the street in an uncontrolled lot. The buffet was poor with several items not properly warmed.
Excellent 10.0
Pros: A great place all around.
Okay 4.0
Cons: Disappointed. I arrived to find my king bed reservation had somehow been changed to a two queen bed reservation. The room when I got to it was not had not been cleaned and it look like somebody had rolled around on each of the beds as well as the luggage cover that is placed at the bottom of the bag was missing for both beds. Also the shower fixture Please do come off the wall and you could see the hole where the showerhead came to the tile. All in all I was very disappointed with the whole stay.
Excellent 8.0
Pros: Rooms were clean. Good rates
Cons: Cigarette Smoke was overpowering
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 8.0
Cons: THE BUFFIE WAS NOT GOOD
Excellent 8.0
Pros: Clean place with all the table games.
Cons: No room service. We wanted breakfast in bed and they didn't have an option for that. Very disappointing!
Okay 4.5
Pros: The beds
Cons: The staff very unprofessional, Acted like they were being put out of there way, both at the front desk and the Outback, When spending the extra money for a river view, you get a parking lot view but it you walk to a side window you can see the river, nothing like the picture they show...
Excellent 10.0
Pros: just one word say everything EXCELLENT''
Cons: HOW CLEAN WAS THE ROOM.
Excellent 10.0
Pros: Very clean
Cons: Everything
Okay 4.0
Pros: The room was clean & updated. The mattress was super comfy.
Cons: Buffet: the breakfast items I chose were not good. The scrambled eggs were swimming in "egg liquid". I carefully scooped from the top to avoid having egg soup. -- I loved that there was an option for chicken fried steak, but it tasted really bad. -- the cheese blintz' were hard and cold. On the bright side, my potatoes were edible. Bar staff: I love video poker and visited both bars. The bartenders at BOTH were super slow (not at all crowed at the time of day I sat down). i can handle slow, but I was super dissatisfied with their lack of friendliness and personality. Casino area: the carpet needs replacing. Bad! Even with all the colors and intricate design, I could see how dirty it was. It also seems to be falling apart. Valet: we waited 70 minutes for our car! Yes, 70 minutes!!! Drive the extra 1.5 hours and just go to Vegas.
Good 6.0
Pros: The river view was good, beds were comfortable.
Cons: Toilet barely flushed. Shower didn't drain, had to turn off the water when lathering up and then turn back on to rinse off several times to avoid standing in dirty water. Would take about 15 minutes after complete for excess water to drain after showering.
Mediocre 3.7
Pros: Good location
Cons: No pool, very poor casino ventilation with no real non smoking area, just as good or better hotels for less cost.
Okay 5.1
Pros: Had a beautiful view
Cons: Parking and dirty carpets in the hallways. We were on the 9th floor.
Mediocre 3.1
Cons: Where to start.. On the first night on our way to our room that was booked about 2-3 weeks prior to our trip we were given a smoking section without telling me it was smoking. I went with my mother and 12 year old son. Instead of the smell of cigarettes we were hit with the smell of marajuana. It penetrated to our room and since the Aquarius was booked we couldn't get situated anywhere else. I decided to take a shower and looking up at the bathroom wall I see a pubic hair on the bathroom ceiling. Gross to say the least. I figured I'd shower quickly because it was a long ride and I was very tired so I get to the bed and noticed a smell coming out of the pillows, it was the smell of men's cologne. It smelled like the cheap drugstore cologne was sprayed all over the pillows, disgusting! The next day after we left to visit the city we came back to the same smell of marajuana and people being loud. The next morning as we were getting ready to head on out we were taken aback by the talking alarm that went off on our floor. We were frightened and when we asked the housekeeper she didn't know what was going on. As we all clear voice went on the speaker we headed out to the elevator but we couldn't get there because there was water all over the floor of the 15th floor. It stunk like the bathroom toilet had flooded the floor it was a massive puddle on the carpet. So we had to carry our heavy luggages down the fire escape to the 14th floor to get the elevator there but when we got there the emergency doors to the elevator were closed. We though the all clear alarm had sounded and the prblem was fixed but it wasn't. There was a man from the 14th floor that was dumbfounded that the doors were closed, I asked him if he had heard the alarm he said "What alarm?" Then a man opened the doors to the 14th floor and we all got out to the elevator. As I spoke to the clerk that was checking us out he asked how my stay was and I said terrible he was somewhat sympathetic to our feelings then asked if I wanted to speak to a manager and I said yes the blonde manager who's name escapes me said there's nothing she could do to our situation. She was as cold as ice and unsympathetic, she didn't write anything down, never told us what or why the alarm went off on the 15th floor and sent us on out way home. No sorry, no mercy no compassion. I will NEVER stay in a place so dirty, so unorganized, so rude ever again.
Okay 5.4
Pros: nice hotel
Cons: that there was no refrigerator in the room
Good 6.8
Pros: Room clean and as advertised.
Cons: Casino smoking more noticeable than others - even riverside down the street. Food options focused on fast food - subway Panda Express McDonalds. Seemed there were so many children in casino areas.
Mediocre 3.1
Cons: not worth the high price. walls paper thin. rooms small
Good 7.6
Pros: Easy/fast check in and check out
Cons: Slow elevators
Aquarius Casino Resort - Laughlin
Rated #7
7.2
Good 7.2
Based on 399 reviews
Details
Reviews
C$ 163

Cleanliness
7.1
Comfort
7.2
Facilities
7.0
Food
10.0
Location
7.7
Overall 7.0 Good
Based on 2,665 reviews
Cleanliness
7.1
Comfort
7.2
Facilities
7.0
Food
10.0
Location
7.7
Cleanliness
6.3
Comfort
6.6
Facilities
6.4
Location
7.0
Overall
6.2
Cleanliness
7.0
Comfort
7.4
Facilities
7.2
Location
7.4
Overall
7.0
Cleanliness
6.8
Comfort
6.9
Location
7.7
Services
6.6
Staff
7.6
Cleanliness
7.1
Comfort
7.1
Facilities
7.1
Location
7.4
Overall
7.0
Cleanliness
7.1
Comfort
6.9
Facilities
7.0
Food
10.0
Location
7.7
Cleanliness
7.4
Comfort
7.4
Location
7.7
Overall
4.3
Services
7.1
Cleanliness
6.9
Comfort
7.1
Facilities
7.0
Location
7.6
Overall
6.8
Cleanliness
7.4
Comfort
7.6
Facilities
7.4
Location
7.7
Overall
7.3
Cleanliness
7.2
Comfort
7.5
Location
8.1
Services
7.2
Staff
7.8

Mediocre 3.0
Pros: The only two things Harris has to offer which are Enjoyable are beach/Lakeside area, and arcade area for the kids.
Cons: One of the most dingiest hotels I have ever stayed in. Starting off with the elevators which were not work properly at one point we waited over 30 mins for elevator because only one was in working order. The rooms are outdated, bedroom carpets stained. Also the Pool area had a horrible odor.
Okay 4.0
Pros: The location the view to the river the tiki Beach is great but reservation the Range has great food
Cons: The a/c is horrible it would not cool down the room . Left it at 60. Room felt like 79. Bathroom are old and loud exhaust fan The beds had sand on them the 1st day . Housekeeping had to replaced them for us same day . Everything is out of date . Peeling wall paper.
Excellent 8.0
Pros: Love it very clean housekeeping was awesome during our stay
Cons: Ice machine was not working on our floor not enough staff at registration
Good 7.0
Pros: Cinnabon. two pools. Towels
Cons: No coffee pot in room, resort fee, extra charge for WiFi, woke up twice by cleaning crew, elevators 5 only one worked. Two places to eat. Pizza place closed. TV reception froze occasionally. Sink broken in room. Carpets were dirty. Extra fee for chairs on beach.
Okay 4.0
Pros: Location
Cons: The restaurant and the store were closed and my room was dirty and falling apart.
Okay 4.0
Pros: Bed was comfortable. Nice view of river and mountains. Starbucks.
Cons: Pillows were awful. Wall ac unit was not sealed to wall. Furniture needs attention. Carpet stained throughout hotel. Musty smell. At least 3 staff interactions were disappointing.They couldn't help w directions within hotel. Rude or indifference from staff at check out. View from window included dilapidated structure, 6 ac belts, trash. Pool area not cleaned up at end of day or morning. The Skittles machine had stale candy.
Good 7.0
Cons: Rooms are outdated. Family pool not stocked with towels and pool bathrooms were closed. Spent so much time trying to find a working bathroom and some towels that we wound up not having time to spend by the pool.
Good 6.0
Pros: The location was nice, the staff were nice
Cons: The hotel was out dated,it needs a lot of cosmetic stuff done to it, remodeling done to the rooms,halls, the elevators and just everywhere. The ice machine /vending machine are was leaking I think from the ice machine and seriously almost caused a River.. The tv wasn’t working too good it keeping freezing and glitching out. There wasn’t a coffee machine in our room. there weren’t any dirty clothes bags in the room. The chain lock on our room door wasn’t screwed into the wall all the way so it could’ve been ripped out if someone wanted to get into the room and the door didn’t close all the way, we had to push it close when we got into our room . The wasn’t a light on the ceiling in the shower so it was pretty dark whenever we showered. And for the price we paid our room was kinda small and there weren’t too many amenities in the room. And we didn’t have a mini fridge in our room . And our room wasn’t too clean, the counter in the bathroom,the bathroom floor had a couple of dark spots on the floor, the toilet has some stuff on it too the towels in our room i don’t think were washed there was a brown spot on 1 of our towels and the bedding on the bed has spots on it ask so did our pillows so I don’t think the pillow cases of bedding are being washed. I’m sorry I might be coming of as a horrible nic picker. I just wanted to give my thoughts about the place. The location and the staff were amazing!!
Mediocre 3.2
Mediocre 3.0
Pros: That I was leaving soon.
Cons: Did not really like it I was told to try harrahs ,that it's good in Vegas why not laughlin. It wasn't cheap but the air conditioner worked very poorly and it was about 110' outside and about 100' in my room very uncomfortable. The bed was stiff and lumpy
Poor 1.0
Pros: Nothing
Cons: Conf. #3363802652, fees & taxes $---. Advised "sold out" on checkin; Was given a lesser room without phone service, had to switch rooms. NOT FRIENDLY STAFF. Ending up being charged $---. NEVER AGAIN HARRAH'S. Terrible Terrible
Good 6.4
Okay 5.0
Pros: Casino
Cons: Rooms were dirty, housekeeping did not do a good job at cleaning
Okay 4.0
Excellent 10.0
Pros: Everyone was nice and helpful
Good 6.0
Pros: Our non-smoking room was set up nicely and smelled fresh. We could see Davis Dam from the window.
Cons: At check-in, they advised us there would an $18 extra charge called a "resort fee", and we had no choice but to pay it. We had already paid the room fee and all the taxes, so this came as a surprise.
Okay 4.0
Pros: The hotel is the last one of the Laughlin "strip" - away from everything
Cons: The check-in was long and the staff were indifferent to patrons. Worst experience I ever had checking in. There were two staff at check-in, but only one was working at a time; sometimes they would just walk away and then no one was manning the desk
Excellent 10.0
Pros: Clean
Cons: Clean
Excellent 9.0
Pros: We like the non-smoking gambling are, the restaurants & the general atmosphere. We definitely would stay here again.
Cons: Small fridge & microwave in room would have been great as we travel with snacks & coffee creamer.
Excellent 8.0
Pros: Easy to navigate throughout the hotel. The tables were nice and the waitress in the table area was fast and efficient getting me drinks.
Cons: The elevators! I had 2 rooms, one in the north tower only 1 elevator was working the WHOLE time. It took 20-30 min to even get on an elevator to the room sometimes. My second room in the south tower again only 1 real working elevator.
Mediocre 3.0
Pros: Cinnabon
Cons: No coffee machine, long wait lines to check in only 1 person working, bathroom door didn't lock so hard to go potty with a toddler. No dresser to put clothes into only a desk area
Excellent 10.0
Pros: Wasn¿t crowded, friendly staff, no lines,
Cons: We were in the North Tower..... dried mustard on the wall, stains on the couch, view sucked, bathroom had chipped tile, and worn cabinets . I was told they hadn¿t remodeled the north tower rooms yet. BUT the price was right and the beds were SPOTLESS!
Okay 4.0
Pros: Cleaner than Aquarius Shower head was nice No hair in the bedsheets like Aquarius
Cons: Walls are very thin No fridge Huge line to get on elevator!! Made you not want to leave your room.
Excellent 10.0
Pros: The girl at the front desk is not very friendly
Cons: All good....always clean rooms and comfortable bed. Better than most for sure.i will be back in 2 weeks
Good 6.0
Pros: Very bad experience
Cons: Room was not clean the alarm keep beeping they has to turn off manually, called front desk they acted as everything was fine.
Good 7.0
Pros: Nice beach and quite a few food options.
Cons: Nightstand was dirty with a dried food residue, which I cleaned with hot water and a wash cloth. It made we worried about what other surfaces had not been cleaned.
Okay 5.0
Pros: I like the amenities and location. The casino floor is awesome.
Cons: The break up of charges was confusing and incidental of 50 PER NIGHT is probably asking too much for the less than adequate room.
Excellent 8.0
Pros: Where I needed to be
Cons: Nope
Excellent 9.0
Pros: its location by the river
Cons: two out of 3 lights in the room did not work.
Good 6.0
Pros: The pools were either empty or cold. The free shuttle was only a few times a day and couldn't hold everyone. Our delux room wasn't. There was item's left behind from other people who stayed there. There was no safe in the root as advertised.
Cons: It was to far from the other hotels.
Excellent 10.0
Pros: Easy check in and out . Met my needs on a short notice .
Cons: Toilet , and sink was slow to drain and the tub did not drain at all .
Excellent 10.0
Pros: Cleam rooms
Cons: When checking in the front desk staff acted like we wer bothering her.We are both in customer service and would have never treated a incomiong client like that.
Mediocre 2.0
Cons: Exterior in decaying condition interior carpets need re stretching on 9 th level north tower all doors to casino hard to open elevator doors close to fast resort fee what resort ? Side walks are filthy this facility has no pride never again Harrahs .
Okay 5.0
Pros: I liked the convenience of food up to the towers to your hotel room, it was convenient.
Cons: The food was over priced. No one was winning money, bar was a $1.00 minimal gambling which was extremely high for a run down hotel. Pay up or give the hotel a makeover, or reduce your prices.
Good 6.0
Pros: Guy Fueri restaurant.
Cons: Room was advertised as newly remodeled. Paint was chipping on the toilet seat, bleach stains down the hallway carpet, room was dusty and bathroom was dirty. The room smelled like it had not been cleaned in some time.
Poor 1.0
Pros: Nothing
Cons: Being harassed by security on my way to my room. Construction and worse location in Laughlin. Unattentive restaurant staff
Poor 1.0
Pros: Nothing
Cons: My first room didn¿t even have a bar of soap
Good 6.0
Pros: View of river.
Cons: Fan in Bathroom LOUD
Mediocre 2.0
Pros: Nice front desk staff despite computer problems checking in.
Cons: Dated décor and furniture. Location was away from the majority of the action. Small tv.
Mediocre 3.0
Pros: I was able to bring my dog
Cons: I was there 3 nights And had 3 roomsand had to wait in line to take the elevator to my room for 20-30 mins 3-6 times per day. I was very frustrated! When I contacted the manager about it, he said that¿s normal... he refunded me $38 for the inconvenience.
Mediocre 3.0
Pros: Free beverage
Cons: Pool was cold. Empty hot tub. No one told us about the other pool.
Good 7.0
Pros: The view from the room was excelnt..guest services were good overall as well
Cons: The room was in terrible shape no batteries for the remote..holes in walls air filters dirty ...room was not in good shape
Good 6.0
Cons: Barking dogs left alone in hotel rooms.I had to notify the front desk on two separate days.
Poor 1.0
Cons: Booked for 1/16 when needed for 1/15 at 1 am. Purchased a hotel room for the night of the 15th at 1 am. Attempted to cancel the other room, hotel sent me through ridiculous loops that resulted in nothing.
Good 6.0
Mediocre 3.0
Pros: Not really anything poor service. Poor food selections. Personnel didn’t seem happy to be there
Cons: See above
Mediocre 3.0
Pros: The staff was friendly
Cons: The rooms are in need of updating and you can't get into the restaurants so it's difficult to find food as the hotel is far from the other hotels.
Good 7.0
Pros: The location was good .It is next to the Colorado river and great views.
Cons: The greeter at the cafe was terrible with no people skills. She was a poor greeter with barking commands as to covid and how you were going to eat.We got up and left.
Poor 1.0
Cons: Worst hotel experience ever. Room less than clean. Maid stole my belongings. Desk could not care less. Did not stay the second night. Poker room (reason for choice) was closed the 2 nights of my stay.
Okay 4.0
Pros: Food court had alright food options
Cons: The hotel was terribly overbooked and no social distancing because of it. There was a line to the elevators to go to your room wrapped around the food court to the casino, and the room bathtub and sink was clogged. Rooms need to be remodeled very old.
Poor 1.0
Pros: I didnt stay being as despite my reservation(--$ a night ) and emotional Service dogs with me being as they are a pet friendly hotel. Was told on arrival I would need to pay $85 per night per dog and they do not honor emotional service dogs... terrible
Cons: EVERYTHING. Hotel was empty yet they were willing to deny my service dogs and did nothing to assist the situation. I took copies of their policy as I feel it is in violation of the disabilities act...
Mediocre 2.0
Pros: What I like best was I get the room is available with short notice. Looks nice from the outside.
Cons: Worse hotel room ever stay in. Start with broken wall/cracked trims, dust everywhere thru out carpet areas. Seems like never vacuum or supervision for visual inspection after cleaning team completed.
Mediocre 2.0
Cons: Staff was very rude
Good 6.0
Pros: The staff was very nice and available for the expected date and time.
Cons: The bed was very uncomfortable. I’m t was too soft for my liking and we woke up sore. The rooms needed a bit updating. Bathroom fixtures were worn and not enough places to charge portables
Okay 4.0
Cons: Very noisy with gatherings in the hall, no coffee machine. Shower was in poor condition. We waited in long lines at elevators.
Okay 5.0
Pros: The cleanliness and the staff
Cons: The hotel room was not as described
Okay 4.0
Pros: U
Cons: Dated room, cheap furnishings. Had to wait in line 20 minutes for an elevator to my room (it appeared only one was working for an entire large hotel tower. ). Very old tiny flat screen TVs in room.
Poor 1.0
Pros: The pool
Cons: The 2 rooms that I has issued were very old looking.
Okay 5.0
Pros: Nothing
Cons: The rooms were gross and the carpet had stains on them. There were people walking their dog through the casino. One guy was ever playing a slot machine with his dog right there. My husband and I have stayed at 4 other hotels there and loved them. I
Poor 1.0
Pros: just the view of Colorado River from the 15 floor window of the room
Cons: yes, was unsafe very dirty they need make more effort in cleaning all the hotel,. but specially elevators are disgusting moving up and done hundreds of people's and no sanitizer around
Poor 1.0
Pros: Room was nasty
Cons: Over priced
Poor 1.0
Pros: The beach
Cons: The rooms were old. We upgraded and we got a room with an old need that sag in the middle . To many people running up and down the hotel. It was a mad house no organization at all. The front seat not that help fill and we had to pay extra for an up gread
Excellent 10.0
Mediocre 2.0
Cons: I did not make the trip due to a family emergency. I was charged full amount even though I never checked in and then was asked how my stay was.
Good 6.0
Pros: Beach is nice and maintained. Buffet was surprisingly better than I remember.
Cons: Check-in is a circus. They have manned self check-in machines they make you get in line for. Of the five people in line, the machines worked for zero. Then they make you get in another line only to wait even more while they help 4 diamond/platinum guests per 1 in the regular line. The registration clerk could not find my reservation. Both the manager and he advised I call priceline to see what happened. When I asked for a phone to use to call priceline because of the lack of cell phone signal, their solution was to go walk outside. Horrible customer service. 2.5 hours later, I was able to get priceline to fax them my confirmation number... the very same one I had shown the at the beginning.
Excellent 8.0
Cons: Nice place, best pool and only hotel with a beach but a bit away from other hotels (could be a plus ir minus).
Excellent 8.5
Cons: Beds were hard, back pain sucked for the drive home. Coffee pot in room would have been nice. A room not by the diesel generator that they started and woke me up 8:00am.
Good 6.0
Pros: Nice views and nice casino.
Cons: Express Check-In Kiosk, little confusing and turns out it will get you to opt-out on house cleaning. Means the maid won't clean your room.
Mediocre 2.0
Pros: did not stay due to extremely high cost for very small dog.
Cons: Very high cost for pet friendly room. Was informed at check in that they require a min of $75 per day, non refundable. The room rate was $30 plus additional $75 was unacceptable, so we cancelled the reservation and will never stay at their property.
Mediocre 3.4
Cons: We arrived before the 4 pm ckeck in and inquired about checking in early. Was told no early check ins allowed. In fact the rooms were not ready until after 4:30. The pool on Saturday was closed for a private party. The rooms were comfortable but out dated. Would not stay at facility again.
Mediocre 2.0
Cons: Dirty rooms. Ceilings had dust and found bugs in wall. Had to be moved twice. The first tower we were put in the rooms smelled like urine.
Excellent 9.1
Pros: The Beach was amazing. Staff very friendly. Love to stay there.
Cons: The adult pool was too warm almost like a bath , spa closed to early.
Mediocre 2.8
Pros: Location was right along the Colorado River, you can reach the beach through the hotel which was convenient. Food options were ok, Smashburger was good, buffet at this Harrah's was better than the Harrah's on the Vegas strip. Comfortable bed.
Cons: For a hotel that is part of Caesar's Group it was sub-par. Checking in was a pain (I have service dogs due to a disability) and the staff was extremely pushy, essentially asking me what my disability was in roundabout terms in order to "verify" that I needed the dogs. I had brought a note from my doctor (which is not required by law at all but often helps the process) and they still gave me grief. Overall check-in took about 20 minutes because they were harassing me about my condition and arguing with me when I did not want to tell them what my illness was... Fantastic experience... I was ready to call it a day and leave but we had not booked anywhere else and after a long drive I just wanted to get to a quiet room. Weird smells throughout the hotel. The entire place was dirty and unkempt, old facilities, broken or non-functioning amenities. The shower did not work as water kept flowing from the bath spout even when the knob was pulled all the way up. Then the shower/tub took forever to drain, which was not pleasant. Aircon only came out of one vent near the window, meaning it did not circulate throughout the room so it got stuffy. We called down twice for extra towels and pillows, when staff finally arrived they had forgotten the pillows. The pool and beach areas were crowded and dirty, garbage everywhere, along the shore and in coves where it gets trapped by the jetski waves. Obnoxious jetskiers everywhere, which is not uncommon for the area but it is way too CROWDED with these rentals. If you are looking for peace and quiet go down after 6pm. However the pool area was crowded with people until closing, we could see it from our room and the water was very dirty and murky, definitely a no for swimming. Also be prepared for VERY slow elevators that do not have A/C running through them. The hallways of the hotel had a similar A/C issue, they were very hot. We got a late check-out of 11:30am (yeah, an extra 30 minutes) and we had left our room to load up the vehicle, leaving some items back in the room, and when we returned at 11:10am, our key cards had been deactivated. So I had to let the front desk know, who told me they had to contact security, and we waited by our hotel room for about 20 minutes. Annoying. I would not recommend staying here for any length of time, you are not missing anything. Next time, I will opt for traditional camping, less hassle.
Good 6.0
Pros: The secluded location and Harrahs always takes care of their customers.
Cons: The 3 buses loaded with tourist visiting America clogging up the hallways and the amount of children there for spring break with their parents.I would like to suggest booking all the tour bus and families in one section of the hotel,the line in the north tower elevator was ridiculous
Excellent 8.0
Cons: The gaming was not good
Good 7.4
Pros: The two pools adult & Children
Okay 4.8
Pros: Check in went well. They did accommodate us near others that were staying there also.
Cons: This mainly reflects on Kayak. When we booked the ad had said it included 2 buffet breakfasts. There was no record of that on the hotels registry. Kayak acted as if we were telling a lie. Said no such offers. If you look it up it is all over there site. No one helped us. I sent letter to kayak with pictures of their site offering this. No response.
Excellent 8.0
Pros: All staff was friendly and helpful Good restaurants to choose from
Cons: Pillows were not very comfortable Poor water pressure in shower
Excellent 8.8
Pros: Clean room.
Cons: I inquired about pet accommodations ahead of time as I was traveling with my cat. I was told.to.just ask.for a pet room at check.in. I did say my pet was a cat. Once I arrived to check in a few days later, I was told cats are not allowed entry into the hotel, only dogs are permitted. This was unexpected and caused me undue stress. The hotel needs to update their pet friendly statement to DOG FRIENDLY instead as its highly misleading. I was very upset that because Laughlin is not easily accessible to get to, after traveling for 13 hours, I was too tired to fight about it or even seek another hotel that would accept a cat. I ended up putring my cat in the moving truck cab for the night. My poor kitty was freaked out that I left him alone all.night long inside a vehicle. Wasnt too pleased with the hotel because of this one factor. Everything else was fine.
Okay 5.4
Pros: the pools and the beach and the buffet
Cons: the resort fee of $11.20 per day and the casino walk doesn't reach Harrah's so makes it difficult to walk to the other casinos
Okay 4.0
Pros: Riim was dirty I steped on a nail house keeping skipped our room so it was dirty nevet got cleaned manager didnt care he just said sorry
Cons: It was dirty and there eas a nail coming out of the floor i steped on it
Okay 4.5
Pros: Food and staff
Cons: Bathroom dirty. Saw a cockaroach in my room. The pool was dirty. No lifeguard at pool. Kids jumping in the pool. Long wait to check in and out. Arcade very outdated.
Mediocre 3.7
Cons: The check in was extrenely difficult. We booked multilpe rooms and addressed each room with a different name so everyone can go the check in for themselves. And once we were there they needed the person who did the booking to check in all other rooms and the person was no where near. We showed i.d , c.c info, confimation # , and had them speak with that person but would not allow us to check into OUR OWN ROOM WITH OUR NAME ON IT. We waited 3 hrs in the lobby till the other person arrived.
Okay 5.1
Cons: Runaway boat/triler hit my car due to an angled garage parking area, at a minimum they need to post signs saying beware of runaway boar trailers.
Excellent 8.0
Cons: Room could use some upgrade
Mediocre 2.0
Pros: The buffet and the casino
Cons: I arrived and my room and the room next to mines which happened to be my cousins were both flooded the bath room floors were soaked I tried calling the front desk and no one answered I had to walk down to complain and even then the girl helping me looked like w deer caught in head lights
Excellent 10.0
Pros: The Range Starbucks Mc Donalds Sweet rolls Arcade
Cons: I'm not hard to please. Always been a stay at Harrah s. Now if I can win some money that would be even better.
Okay 5.7
Pros: jet skiing on the river
Cons: it was far from a high end property
Excellent 8.0
Pros: Good selection of restaurants. Non smoking area in casino Had a nice view of the water. Great breakfast buffet.
Cons: Bed was not comfortable. Poor water pressure in shower.
Excellent 10.0
Pros: Liked the cleanliness of room and casino. Liked that Harrah's had so much to offer in way of restaurants. Liked the non smoking section. Liked the courtesy and friendliness of all the staff.
Cons: Could have had an extra person at front desk for check out but no big deal.
Mediocre 2.5
Cons: hard to get into, and hard to find your way around poorly laid out.
Mediocre 3.4
Pros: Nothing
Cons: My stay
Good 6.0
Pros: Nothing remarkable
Cons: Old and dilapidated
Good 6.0
Pros: Non smokimg casino/guy fierios diner
Cons: Smelly halls, not super clean, kidsnin pool all the time
Okay 5.1
Pros: The Mattress The amount of cable channels Separation from smoking and non-smoking
Cons: The comforter had some dirt stuck to it Everything closed a little too early The bartender got my drink wrong The sink in the hotel bathroom in was clogged
Good 6.8
Pros: Pet room was clean and comfortable with extra pet amnities included.
Cons: Pet walking areas too far away from rooms. Too much smoke in casinos
Good 6.5
Pros: rooms were clean,
Cons: too busy casino area packed! 7th floor, too high
Okay 4.8
Pros: Clean room, nice casino w many food options
Cons: Staff treated us VERY badly & even tried kicking us out of the casino because another woman was verbally threatening me but she had been gambling for hours so they kicked me & my 3 friends out instead!! Inexcusable.
Good 7.7
Pros: Great beach, nice casino, good food, good price, friendly staff
Cons: Old rooms
Mediocre 2.5
Pros: not much
Cons: Everything has a charge. The use of the gym 5$ all ready pay for the hotel room to much maney for a very simple room. Not enough restaurants in the hotel. The buffet very expensive and some of the worlds foot i had ever tried .0 stars there. ..Harrah sale the most expensive tacos in all the United States ...$17 for 3 bad tacos and can beans and rice even worse....but the worse of all is Ms Washington no customer service she like to enor people and not answering ???? ...
Good 6.2
Pros: The view!
Cons: The rooms, the pool, the beach, how expensive the food was, the long lines & waiting for elevator, etc.....
Okay 4.8
Pros: split casino floor for non smokers, pool are was good
Cons: room was poor
Okay 5.1
Pros: nice beach
Cons: the parking was bad. a long way from everything else. and an extra 50$ per night for our dog
Harrah's Laughlin Hotel & Casino - Laughlin
Rated #8
7.0
Good 7.0
Based on 2,665 reviews
Details
Reviews
C$ 149

Overall 0.0 Poor
Based on 0 reviews

Goodnite Inn And Suites - Bullhead City
Rated #9
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews
C$ 211

Cleanliness
7.3
Comfort
7.2
Facilities
7.2
Location
7.7
Overall
7.1
Overall 6.9 Good
Based on 983 reviews
Cleanliness
7.3
Comfort
7.2
Facilities
7.2
Location
7.7
Overall
7.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
4.0
Location
5.3
Overall
6.0
Staff
9.3
Value for money
6.0
Cleanliness
6.9
Comfort
6.8
Location
7.4
Services
6.7
Staff
8.0
Cleanliness
6.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
4.0
Cleanliness
8.3
Comfort
8.0
Facilities
8.0
Location
8.3
Overall
8.0
Cleanliness
7.5
Comfort
7.5
Location
7.8
Overall
7.0
Services
7.1
Cleanliness
6.9
Comfort
7.1
Location
7.9
Services
6.8
Staff
8.2
Cleanliness
7.8
Comfort
7.7
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.7
Comfort
7.1
Location
7.1
Services
6.3
Staff
7.5

Good 7.0
Pros: Clean rooms nice to have a couch and bed. Plus refrigerator and microwave.
Cons: Didn’t get daily housekeeping
Good 7.0
Pros: Breakfast was really great. It was nice to not have to worry about a place to find close to the Hotel. It was extremely organized and clean.
Cons: At one time our room may have been a smoking room. The room was fairly clean. I know prices have gone up tremendously and that we were in a prime vacation area. Prices for a Days Inn seemed high but, again it is the nature of the season and location.
Excellent 10.0
Pros: I like the fact that the management on site was able to fix the problem immediately. Thanks again, Christy O'Brien.
Cons: We arrived for our stay, after a exhausting 6-hour drive in the overwhelming heat, but were unfortunately greeted in the parking lot by two very disrespectful staff members who told us to move our car. We agreed to move our car but didn't do quick enough for them ???? So they canceled our reservation for that reason ??? We did not end up not staying that night, but visited the next morning to speak to the manager Christy O'Brien. After we explained the situation from the previous night, Christy apologize profusely and comped us a room for the following night and gave us points for our Wyndham account due to the inconvenience caused by the staff from the night before...thank you Christy O'Brien for making our stay as wonderful as all of the previous times before.
Excellent 10.0
Pros: It was good , but a truck with jet skis took up 5 or so parking spots . The pool was dirty .
Cons: The pool being dirty .
Excellent 10.0
Pros: Everything was Fine
Cons: Good
Okay 5.0
Pros: Nothing. It’s scetch
Cons: Everything. Bad location. Office and breakfast In a totally separate lot from rooms.
Poor 1.0
Pros: Nothing
Cons: Dirty room Dirty pool Terrible attitude AKA "Sara" The entire premises was in need of maintenance.
Poor 1.0
Pros: Nothing
Cons: It should be a 1 star at best the outside was dirty leafs weeds sand doest look like its been cleaned for a month the swimming pool looked worst would suggesr you send someone out to investigate windham should be notified also never seen a windham pro
Excellent 8.8
Okay 4.0
Cons: Exterior under some construction. Parking lots need new pavement.
Poor 1.0
Pros: Nothing at all
Cons: The toilet was broke bathroom was dirty staff was to worried about the conversation they were having had to wait tell they were done got in late from traveling I paid $--- and I was woke up at 8:30 am by a maid walking in when check out was 11am
Excellent 8.8
Okay 5.0
Pros: It was the only place abailable
Cons: Very very run down on outside.
Poor 1.0
Pros: Free Breakfast !!!
Cons: Yes, the weekend attendant was RUDE, DISRESPECTFUL, Argument !!!
Good 7.0
Pros: Price
Cons: Floors not cleaned, bathroom not clean..
Good 7.0
Pros: The free breakfast was the best part of the hotel
Cons: Floor were dirty feet got black not wearing socks disgusting
Excellent 9.0
Pros: Location, pleasant staff.
Cons: Neighborhood is a little sketchy.
Okay 4.8
Mediocre 3.0
Pros: It was in the area we needed to be in.
Cons: It needs a renovation. Drywall patches over wallpaper. Toilet plunger outside by room. Parking lot needs paving. Air conditioning super loud. Beds seemed old. Should have known what to expect for the price.
Poor 1.0
Pros: TV worked.
Cons: Room dirty. Toilet had problems flushing. Wyndham should have remodeled then open.
Good 7.0
Pros: All the staff were very friendly
Cons: The floor in the room was very dirty. You could tell it hadn¿t been mopped properly as there were dried spills and my bare feet were pretty dirty after walking on the floor. I had to wear my sandals to walk around the room.
Poor 1.0
Pros: Hotel management are friendly
Cons: The entire hotel is decaying, floor, bathroom and all other room items are practically falling apart. Upon entering the room my wife sat on the only old chair and the thing just collapsed, ( she is only 116 lbs) Bathroom was clogged, room smelled
Good 6.0
Pros: Location.
Cons: After the first night the bed was made but the sheets were not changed.
Good 7.0
Pros: The room itself was large Anand well equipped with microwave and refridge. And couch.
Cons: Yes the manager stated on that checkout date I could not stay another night because I was not a First Responder?? And I was not given a printout of my stay for charges or my Wyndham account rewards information very disappointed
Good 7.0
Pros: The location
Cons: The shower left water all over the bathroom.
Okay 5.0
Pros: Central location to where my activities were
Cons: The AC/heater powered on/off all night controlled by a hand held remote - a modern wall thermostat is needed. Also the outlet power on lamps is very low. They are labeled as low - but that could use an upgrade to more power everyones electronics
Excellent 8.0
Pros: Central location
Cons: Walls are very thin and everything outside or from rooms next door can be heard.
Mediocre 3.6
Okay 4.8
Good 7.0
Pros: Staff very polite and willing to help
Okay 4.0
Pros: The location is good, easy check in and check out.
Cons: I didn't like that the check in was until after 4, the wallpaper was falling off, not enough towels in the room. No ice machine. The TV couldn't go louder than 30 which was not loud at all.
Okay 4.0
Pros: Free breakfast and location. Also comped my entire stay due to experience and luckily changed our room for the second night. Some staff are very understanding and nice, others not so much.
Cons: Rooms were not clean, dead bugs everywhere, dry blood on wall frame, we didn’t get towels in the room, floors were extremely dirty, diaper found under bed. Clearly doesn’t get cleaned very well in some rooms.
Poor 1.0
Pros: Nothing
Cons: I left immediately. Room filthy, Buggs everywhere. Sheets dirty. Horrible for days inn. Do not recommend under any circumstances.
Good 6.0
Cons: Needs to be updated
Poor 1.0
Pros: Poor service, lots of bugs smells
Cons: Bad service
Poor 1.0
Pros: Absolutely nothing, urine in bed and bugs in room
Excellent 10.0
Pros: The pool would have been nice
Cons: Not being able to use the pool
Okay 5.0
Pros: Availability. Location
Cons: Over the phone they told us they had AC outlets to charge boat batteries, they did not. Didn’t even have trailer parking. Towels never got replaced after first day. Housekeeping wasn’t available to bring any to room. Price was high for a 1 s
Mediocre 3.0
Cons: No coffee or breakfast options due to Covid and no price adjustment.Stayed the night before in Needles at Days Inn and they had coffee and wrapped pastries and were $30 cheaper.Hosing off stairs and landing at 9am soaking cars and making walkway slippery
Okay 4.0
Pros: Was fairly clean.
Cons: The room smelled like cigarette smoke and I couldn’t sleep it was so bad. Air conditioning was extremely noisy.
Good 6.0
Pros: This hotel is about as good as you're going to find in bullhead city, AZ.
Cons: With "covid-19" lurking, not very clean...shower walls, floor was filthy, washed it with a washcloth ..... really dirty!!!
Excellent 10.0
Pros: Location and great breakfast .
Cons: All staff was great with the exception of the front desk employee. I extended my stay and while doing that accidentally spilled my coffee and she was very rude and did not handle the situation appropriately. I almost went else where because of her.
Excellent 10.0
Pros: We would definitely stay here. Again! Conveniently located to everything. Price was fair, rooms were clean, staff was very friendly and helpful, pet fee was fair compared to hotels in Laughlin.
Cons: Nope
Excellent 9.0
Pros: Close to everything - on the main street but no street noise. Better than average free breakfast. Plenty of parking space. Extra helpful and great office clerks!!
Cons: Furniture was dated but everything worked and was clean
Excellent 9.6
Pros: Excellent service, large rooms, comfortable A/C in a very hot city, quiet, accommodating to our last minute needs, the fridge was convenient for our medication. The price was great for the room we got! I will definitely return when the price is below $100.00 per night.
Cons: The trailers took up a lot of parking spaces. That was inconvenient.
Excellent 9.0
Pros: Non smoking, close to everything without the noise and traffic
Cons: Sunday's breakfast eggs got me sick
Excellent 9.7
Cons: More comfortable chairs
Excellent 8.5
Pros: I enjoyed that it was about halfway between Laughlin and the town of Bullhead so I was able to get wherever I needed to go at a great time. Staff was very nice when I checked in and out of my room and I had no idea there was a jacuzzi and a pool so I definitely know to bring my swimsuit during my next stay :)
Cons: There is a half wall to separate the sitting area and bedroom. I feel that it should be done away with the half wall it would give the room more of an open area and not feel so congested in the room.
Okay 4.0
Pros: Hotel employee at the desk did everything she could to make our stay as comfortable as possible. Kudos to her!!!
Cons: There were long hairs in the bathtub and on the floor in the bathroom. One of the A/C vents was all smashed out. Will have to say that I have stayed at more than a few Days Inn's and this particular location is one of the worst experience I have had.
Good 7.4
Pros: Polite and personable staff
Cons: No ice. Our room never got cleaned. Too many people, not enough food at breakfast.
Excellent 8.0
Cons: Had to wait outside for check in
Excellent 10.0
Pros: Cleanliness:)
Excellent 8.0
Pros: The hotel check in clerk
Cons: N/A
Mediocre 3.0
Pros: Location and friendly staff
Cons: Very noisy air conditioner and extremely dirty carpet. Sofa so worn that once you sat in it, you could hardly get off of it.
Good 6.0
Pros: For the price this was a good hotel. It was clean and we felt safe.
Cons: The bathroom was small and the beds could have been a little better but a good place to stay for the price.
Good 6.2
Pros: Our check in experience was very pleasant! The young lady that assisted us was very nice. She welcomed us with a smile, provided us the keys and offered assistance if necessary. The room layout was appealing. The bed size was appropriate.
Cons: The TV did not work for the entire stay. when I told the lady the following morning, she said maintenance would come fix it. But nobody came. When we tried to get breakfast, they were tearing it down early. We tried to get a cup of coffee, and it was empty. I asked for some, and the receptionist lady rudely shouted at me. She pointed and yelled "its over there!" I said "it's empty". She shouted louder. Ridiculous!!
Excellent 8.0
Pros: The room was clean, food serving area was clean, for the price point the hotel was decent. Breakfast had a variety of food.
Mediocre 3.4
Pros: It was convenient to where I was visiting.
Cons: Ugly, 1960's dated room. A/C was incredibly loud and unusably loud when the compressor kicked in. Shower head had a leak that squirted water on the ceiling. Coffee service for one.
Days Inn Bullhead City - Bullhead City
Rated #10
6.9
Good 6.9
Based on 983 reviews
Details
Reviews
C$ 110

Cleanliness
7.4
Comfort
7.8
Facilities
7.6
Food
3.0
Location
8.2
Overall 6.6 Good
Based on 702 reviews
Cleanliness
7.4
Comfort
7.8
Facilities
7.6
Food
3.0
Location
8.2
Cleanliness
7.4
Comfort
7.5
Facilities
7.1
Location
7.8
Overall
7.8
Cleanliness
5.8
Comfort
8.0
Facilities
7.4
Location
7.0
Overall
6.3
Cleanliness
7.7
Comfort
7.7
Facilities
7.6
Location
8.6
Overall
7.6
Cleanliness
7.7
Comfort
7.7
Facilities
7.5
Location
8.0
Overall
7.6
Cleanliness
6.6
Location
8.8
Overall
7.1
Staff
7.3
Value for money
6.0
Cleanliness
7.2
Comfort
8.3
Facilities
8.2
Location
8.7
Overall
7.6
Cleanliness
8.0
Comfort
8.2
Facilities
7.5
Food
3.0
Location
8.5

Okay 4.0
Excellent 10.0
Okay 5.0
Pros: Location
Cons: Maid cleaned room and left sludge in the sink. Room was cleaner before & didn¿t make bed. Wouldn¿t allow time to drop off at front door if not paying for valet, staff rude. Front desk was nice. We won¿t go back.
Excellent 9.0
Pros: I like that it's by the river and other shopping centerand casinos near by.
Cons: I just wish the hot tub in the room was cleaned and the coffee maker too.
Excellent 9.6
Good 6.8
Excellent 8.0
Pros: The location of the hotel/casino was perfect and we loved having our room on the river side and high up!The steakhouse restaurant was excellent all around!
Cons: Our room was not clean at all. The shower floor was full of dirty footprints from previous tenants.Luckily I brought cleaners and wipes! The keurig coffee maker didn't work causing me to have to get up early to go downstairs. VERY IRRITATING!!!!
Good 7.0
Pros: They had a lot of room available.
Cons: Floor in bathroom could of been cleaner.
Good 7.0
Pros: Room was actually quiet...
Cons: One of big turnoffs is finding hair in drawers etc... Takes just a few seconds to remove these. Yes, I have done housekeeping.
Excellent 9.6
Poor 1.0
Pros: They don¿t want to refund my stay I am very upset at how many issues I had with them
Okay 4.8
Excellent 8.0
Cons: the elevators at timesto many people. not enough elevators. i was on 24th floor.and stopped on every floor way down. our elvator was full on the 24th floor
Good 6.0
Pros: Idk
Cons: Rooms are old and shot out,nothing looks clean beside the bed sheets and fresh towels maybe the counter wiped off Half the AC hasn't worked in the building for who knows how long. Motel 6 level. Would gladly pay extra to stay at aquarius.
Poor 1.0
Pros: When I walked in the line was extremely long should have had more workers knowing that it's summer then I asked for a clean non-smoking room and they gave me something totally unsanitized and after that someone came in my room without Arthur ization lying
Cons: All all the bugs on the boat ride and that the staff go in your room without authorization
Poor 1.0
Pros: The room was clean with a nice view.
Cons: We were give room keys 3 times that didn't work and had to wait for security to come let us in. They finally had to replace the entire handle/key piece. This was after being asked everything if u put the keys next to an electronic device!And no apologies!
Excellent 10.0
Cons: The line at the elevator
Excellent 9.0
Pros: Nice and clean
Cons: Could never get a restock of towels and washcloths. Recommend small refrigerators be put in the rooms. No kleenex in room.
Poor 1.0
Pros: Nada hasta tuve que limpiar mi cuarto perd¿ mis vacaciones y mi dinero....no recomienden este hotel ...recib¿ un cuarto sucio y a nadie le importo lo ¿nico que hicieron fue darme una aspiradora para limpiarlo
Cons: El hotel est¿ en muy mal estado y usar los ascensores es jugarse la vida es la peor experiencia que he tenido en un hotel en toda mi vida, y lo peor tratar de que alguien te atienda y te digan que est¿n muy ocupados entonces devu¿lveme mi dinero no
Mediocre 2.8
Excellent 10.0
Pros: service
Okay 4.4
Okay 4.0
Pros: Leaving
Cons: Rooms DIRTY furniture old dirty and falling apart. No remotes for tvs sliding glass door falling apart.. Tub dirty as a pig pen.. should I go on??
Excellent 8.0
Pros: The Receptionist who assisted with check in
Cons: Beds
Excellent 10.0
Pros: The customer service was amazing! Everyone was so nice and helpful.
Cons: The room was a little outdated and dusty, but it was not bad and definitely was still great to sleep in. A mini fridge and microwave would of make it more complete.
Good 7.2
Mediocre 2.0
Pros: Leaving
Cons: Filthy. Out of date. Rude employees. Did not get the view promised.
Okay 5.0
Pros: The location is central to the Laughlin boardwalk
Cons: The carpet in front of the bathroom was soaking wet. Maintenance came and told us all he could do was put towels on the floor. No other rooms were available to move into. No compensation or accommodation made for us due to this issue.
Excellent 8.8
Okay 4.4
Mediocre 2.0
Pros: Nott
Cons: Everything, the room didn¿t appear clean we both slept with our cloth on and on top of the sheets. While we asked for a smoking room as soon as you open the door the smoke just hit you and was burning the eyes, I would tell anybody I know not to stay.
Good 6.0
Pros: Location right in the middle
Cons: The hotel was good. The bugs outside were bad!
Mediocre 3.2
Poor 1.0
Pros: Next to river
Cons: Rude check in, room next to elevators noise, fire alarm chirping TV remote not working iron board not locking in found a long hair in my food called manager she never came then found out 1/2 HR that money deposited back on credit card forgot to mention it
Poor 1.0
Pros: I am never going to stay in the edwater hotel never people's was gambling with dogs next them and dogs and the elevator walking hallways to and security was mean to me I reported this to Security main one and they didn't do nothing until the front desk an
Poor 1.0
Pros: Nothing are all. The rooms it's sob dirty. They want charge you extra for everything. Bad experience.
Excellent 8.0
Pros: Closeness to everything
Cons: The elevators need work. Short staffed everywhere
Okay 4.0
Pros: I liked the location of the casino, being in the middle of the others. I also like the casino games.
Cons: They gave me a smoker's room, which was disgustingly gross. When I asked to be moved, they said they had no more rooms. I told them I was going to leave, then they came up with a room. That room wasn't clean. I took pictures of it, too. Covid-19?
Poor 1.0
Pros: food is twice what it should, cross the bridge and get good food at a resonable cost. Parking is terrible, it seems that the only parking is for the valet, they take all the spots throughout the facility Sports book is terrible as can not read theb
Cons: see above
Excellent 9.0
Pros: Acommadations were good..easy to find..would stay there again.
Cons: Didn't win any money at the casino :(
Good 6.0
Pros: Not much
Cons: The room was still dirty it look like the cleaning people did not clean the room there were cigarettes left in the bathroom that were still lit and left burning there was hair in the shower it was not vacuumed
Okay 5.0
Pros: The valet and bell boy who took up our luggage. The location was very good and I loved being on the River front. The beds were comfortable.
Cons: The shower was old and needed replacing. The casino was smoky.
Good 6.0
Pros: The hotel staff were very nice. The hotel casino to the public was very clean
Cons: Air Conditioner wasn't working.They had to replace.No towels in the room,sliding glass door lock not working correctly, Wifi was not working and tv would fade in and out. All in all, not an acceptable room.
Good 6.0
Pros: The room was clean and comfortable. The staff were exceptional in response to needs and delightful.
Cons: The smoking in some rooms and casino. Its unhealthy. And the elevators were rickety.
Good 7.0
Pros: The pool was the best part of the stay.
Cons: The line to check in was difficult, and very crowded - with no social distancing. The main checkin area was very warm. We had issues as we were navigating to get a bellman, and valet.
Good 6.0
Pros: Casino
Cons: The first room they gave me was the dirtiest I have ever been in so called the front desk and so was moved to another to room. Very disappointed.
Okay 5.0
Pros: Good location
Cons: Good location, but poor quality. Over price for what you are getting.
Good 7.0
Pros: The room was clean and quiet. There were more options for getting a sit down meal than I had seen in a while.
Cons: As usual, there is the bogus "resort fee". Then there is problem with having to park 150 yards from the casino. I made sure I didn't forget anything in the car. This place is only worth it if you truly want to gamble.
Mediocre 3.6
Excellent 10.0
Excellent 10.0
Mediocre 3.2
Poor 1.0
Pros: the machines
Cons: the room was very dirty, lamp was broken fire hazard, took a shower in 3 inches of water, bugs floating in tub, spicket leaked at every angle while shower was on. Horrible, NEVER STAY THERE AGAIN, PERIOD!
Okay 5.0
Pros: Location was central on Laughlin Strip
Cons: The bed was very uncomfortable and the AC unit was very loud.
Poor 1.0
Cons: The room we got was at a poor location, right above the dumpster, and it smells bad. The noise insulation of the room are poor. The room next to me had party at 1 am in the moring. I called security for four time, finally the music stopped at 4 am.
Okay 5.0
Pros: The location was the best part of our stay.
Cons: The bathroom was old and needed a lot of attention.
Mediocre 3.0
Pros: The view of the River from our room. The Service at Denny's on on property was excellent. Front Desk friendly.
Cons: To start my hotel room toilet had feces on it upon arrival. The clerk at front desk smirked when I told her.The t.v didn't work..Social Distancing and mask wearing where far and few. The Casin and the rooms should be upgraded as they are dated.
Mediocre 3.0
Pros: The older lady working at Cappriotti's was a treasure, super friendly and great with my kids.
Cons: Literally could not get anyone on the hotel phone. Not Housekeeping, not the front desk, not the restaurants. Dirty rooms - especially in a post-Covid world is unacceptable. Pool was closed, and you couldn't use the Aquarius Pool until 11 am.
Okay 5.0
Pros: Rooms
Cons: Checkin
Okay 5.0
Pros: There were restaurants open and had valet service
Cons: The rooms weren¿t very clean
Excellent 10.0
Mediocre 3.0
Cons: Yes way outdated needs to be remolded or replaced. Room furniture and beds were terrible, tub had cracks, toilet kept running all night. Electrical sockets worn out won't even hold a phone charger in the plug!!
Good 6.4
Mediocre 2.0
Pros: Cleaning please
Cons: Everything is old need to renew
Mediocre 2.0
Pros: Try he location to the sports tournaments we were attending.
Cons: Old, did repair, ceiling cracking off, filthy bathroom, worn carpet, questionable stains on bed linens. Staff was rude and non-approachable. Check-in was a nightmare, waited in line 70 minutes, not enough staff to check people in.
Okay 4.8
Excellent 8.4
Mediocre 3.6
Mediocre 3.0
Cons: BED BUGS!
Mediocre 3.0
Pros: Staff was friendly and prompt.
Cons: The room was very dated. The plumbing in the sink did not work. The refrigerator cost extra and looked like it had been beat with a bat. Everything for children to do was closed. Limited seating in restaurants. Elevator door broken while using it.
Excellent 10.0
Excellent 9.6
Mediocre 2.4
Okay 4.0
Mediocre 3.0
Pros: I stay here for work in BHC. It is cheap, the staff are always professional and personable. There are still disinfectant wipes in lobby and at elevators on all floors.
Cons: I have stayed here almost weekly since the first of August. The past few times I have been put in as 'do not disturb'. I have called housekeeping, get items needed, speak to front desk, ask to remove DND, and my room still isnt cleaned the rest of my stay
Okay 4.7
Excellent 9.1
Cons: Towels seemed old, cheap, and too small. Larger and fluffier towels would be nice.
Good 7.7
Pros: I was wondering how a 28 dollar room online cost 60 dollars on my bank account. Service fees are getting stupid.
Cons: Room was pretty clean for a one night stay. Just because it is online booking should not be an excellent way to get more bang for your (casino) buck
Excellent 8.2
Pros: My husband lost his wallet and it was turned into Security and everything was still in it.....very unusual this day and age. Just so very thankful some kind person turned it in. Security was very helpful.
Cons: The first night we were three rooms down from the elevators and it felt and sounded like they were right next door. The front desk was able to move us to a different room farther away and that helped tremendously the second night. We had a wonderful time and would definitely come back.
Excellent 10.0
Pros: jugar maquinas
Excellent 10.0
Pros: Nice room beds were comfortable
Cons: Housekeeping used the same dirty sheets when they made our beds the next day
Excellent 10.0
Pros: CLEAN ROOM GOOD SERVICE FOOD WAS GREAT...
Cons: I WOULD PREFFER RIVER VIEW ROOM BUT HOTEL ROOM SOLD OUT
Excellent 8.5
Pros: We were accommodated nicely and the restaurant choices were awesome. I had my whole family stay at edgewater for a cheap price and we all got to walk the river strip and enjoy the nearby casinos because we were right in the middle of it all.
Cons: What I did not like however was that the Inferno was not open on a Saturday night which is a big deal considering it was the only club in the hotel. I also didn't like how some of the other little places like the sports bar and such were not open.
Excellent 8.5
Pros: Price and value
Cons: Beds were ah little squishy
Excellent 8.0
Pros: Thw hotel is conveniently located.
Cons: Paid Wi-Fi. There is an added daily fee for Wi-Fi. That should not happen in the 21st century. Even budget hotels offer free Wi-Fi .
Excellent 9.4
Pros: Convenience
Cons: No coffe pot, microwave in room
Excellent 8.8
Pros: The price was incredible and the room was nice and quiet. No issues whatsoever. I will stay there again.
Cons: Buffet was pretty disappointing but I'm generally not a buffet fan.
Good 6.0
Pros: Room was clean and beds were comfortable. Staff was friendly. Older hotel but it suited our needs.
Cons: Smokey and dark
Mediocre 2.0
Cons: The hotel was listed like "pet friendly" on Kayak so I booked it and when I came for the check-in they told me that they were not pet friendly at all. So I'm pretty furious ! I was driving for a long time, I am on a low budget and I didn't get a refund. I had to sleep in my car, thanks a lot. Nobody could help me : the hotel just told me to contact the site and when I called, Nobody was able to help me neither. I booked the room just a few minutes ago before I came for the booking. The hotel or the reservation site should have a customer policy in this case. I often booked rooms with Kayak and I never had troubles, when it's listed "Pet friendly", it's really pet friendly. It's already difficult to find pet friendly hotels so if I can't trust your informations I don't know why I will use your services anymore. Anyway I paid 25$ to sleep very bad in my car in a parking lot, thanks to the Edgewater and Kayak who gives false informations.
Mediocre 2.8
Pros: We walked into the restroom and were greeted by a shower full of scum and mold
Mediocre 2.0
Pros: Room did not get cleaned, so we left and they would not refund our prepaid room cost. They said I would have to get it from Kayak.
Cons: Old rooms that smelled. Walls in the bathroom looked like they had been busted out and repaired by a 12 year old with paste. They said since we got our room through Kayak for a lower cost, we did not get breakfast or internet.
Mediocre 2.0
Pros: valet staff were nice.
Cons: First off, it was a smoking room, in which when i first booked it said non-smoking. Second of all the rooms were filthy, trash left behind, had to call maintenance to come pick up the trash. Also after taking our dirty towels no new ones were left. I can say that i wont be staying at the edgewater.
Good 6.0
Cons: Place was a bit run diown, thee were bugs in the pool.
Okay 4.0
Cons: It was gross, smells, rooms and finally, it was gross
Good 6.0
Pros: our room was clean and we had lots of towels and pillows
Cons: the hotel itself was dirty the carpet around the elevator area was dirty and needed a good vacuum
Mediocre 2.5
Cons: Room was stinky of cigarette smell. Very difficult to breath for non smokers to stay in room. Management seems like do not care for room environment. We could not figure out how do the Hotel management sell a room that is so much stinky of cigarette smell. Moreover guest are supposed to get two complementary coffee coupons for Dunkin Doughnut store. It was recorded that the agent supplied two coffee coupons; unfortunately we got no coffee coupons. Next day morning as we approached front Desk for coffee coupons front desk says that it is recorded coffee coupons was given to us; but it was not; front desk gave one coupon next day morning.
Good 6.0
Pros: Would have been nice with a coffee pot
Okay 5.4
Pros: Room, tub was not clean. Glass door would not lock. Room overall was not comfortable. Was given another room. Room needs refurbished.
Cons: I would rather pay a little more for cleanliness and comfort
Good 7.1
Pros: Right in front of the river. It was very cheap to stay here in the midweek.
Cons: Parking lot. We had to walk outside to the main building carrying a lot of bags. Glad it wasn't raining.
Good 6.8
Cons: I don't know who Designed this place where you have the trucks unloading of goods right next to the main entrance patrons have to walk forever to get to rooms The whole place is a big afterthought The door to the room makes a big banging noise when opened why don't someone fix this. Trying to watch tv in the room with that remote was atrocious. Graffiti in elevators . The $ 8.50 breakfast was so BAD I wish I could attach pictures I took of the food the beacon was so greasy and all broken up you had to spoon it on your plate the waiter doesn't come to take plates away until you have a stack. The cashier was so slow and yawned 4 times I Thought he was going to fall asleep. He was actually leaning on his chin to keep from falling over he took 9 minutes to help 3 people. I am assuming the manager of this place was Asleep in his office
Good 6.5
Pros: Payouts were good if you had luck on your side. New Pizza place is delicious and Donut House is great in the early, early, morning.
Cons: Donut House service is a bit slow starting around 7AM. First day there and walking onto the casino floor, security came up to my friend and asked him to turn his shirt inside out because it had "Going to sleep F UP" on the back. Security said "We have gotten several complaints from our guess". He didn't want to start off with a negative vibe so he changed. Good to all visiting. . .
Okay 4.0
Cons: Very old feeling rooms and amenities. Ate at Cocos and had very long wait in an empty restaurant. Morning coffee at dunkin donuts inside hotel was a 30 minute experience every day. Entire experience was disappointing. Will not return.
Mediocre 2.8
Cons: we were told once we checked in not to drink the E water, don't brush your teeth we it or get in your eyes. For our inconvenience they gave us 2 bottles of water. On top of that the rooms where dirty, the hallways was littered with trash.
Good 6.0
Pros: The casino was great. Payouts were amazing, not to packed and had great games. The steak house was amazing.
Cons: I did not like the restaurant service in the hotel. I went to cocoa's (which is the only place open late if you want a snack) and it was horrible, the service,the food and everything in between my 35 minute wait. Which by the way they were fully staffed and there were 3 people dinning in there. My Togo order took 35 min and I only ordered chicken avacado egg rolls, which had NO avacado. ....
Okay 5.4
Cons: 1)Valet wont park your Truck if you have camping gear in back, 2)Security in the park lot is not good. 3)The pizza and sandwich cafe closed early so if you want a late night snack you'll need to go outside to a resturant or to another casino. 4)Arcade also closed early, so kids didnt have much to do. I will not be staying there again I rather pay $20/30 more and stay at the Aquarius, they have everything you need from valet, food, hrs...
Good 6.0
Pros: The pillows were amazballs.
Cons: No bath tub. No balcony
Mediocre 2.8
Pros: Proximity to the river
Cons: Ridiculous charges and hidden fees, will never return.
Okay 5.4
Pros: Booking through Kayak. First time. Worked out well.
Cons: Although I expected smoking in the building (Nevada casino) there's no respite from the smoke. Even the non-smoking room smells rancid. Will be a long time before I get the smell out of my luggage and clothing. Won't be back.
Mediocre 2.0
Cons: Elevator wasn't working, had to take back alley to 24 hour restaurant. Smells bad inside certain parts of casino
Edgewater Hotel & Casino Resort - Laughlin
Rated #11
6.6
Good 6.6
Based on 702 reviews
Details
Reviews
C$ 139

Cleanliness
6.7
Comfort
6.7
Facilities
6.4
Location
8.1
Overall
6.7
Overall 6.6 Good
Based on 3,189 reviews
Cleanliness
6.7
Comfort
6.7
Facilities
6.4
Location
8.1
Overall
6.7
Cleanliness
5.0
Comfort
5.3
Facilities
5.5
Location
7.5
Overall
6.0
Cleanliness
6.0
Comfort
5.3
Facilities
6.3
Location
7.6
Overall
6.3
Cleanliness
6.5
Comfort
6.5
Location
8.0
Services
6.3
Staff
7.5
Cleanliness
7.2
Comfort
7.2
Facilities
6.9
Location
7.7
Overall
7.0
Cleanliness
7.3
Comfort
6.7
Facilities
6.3
Location
8.6
Overall
7.8
Cleanliness
6.6
Comfort
6.6
Location
8.1
Overall
7.0
Services
6.3
Cleanliness
6.5
Comfort
6.7
Facilities
6.3
Location
8.3
Overall
6.2
Cleanliness
7.1
Comfort
7.2
Facilities
6.6
Location
8.3
Overall
7.0
Cleanliness
7.1
Comfort
7.1
Location
8.3
Services
6.7
Staff
8.0

Poor 1.0
Pros: Nothing. Absolutely horrible.
Cons: The room was literally falling apart. The AC broke and was making noise all night
Good 6.0
Pros: After maintenance fixed everything and room service cleaned the room it was good.
Cons: The plumbing had an issue. Maintenance staff reacted quickly and resolved both the drain prob. and restored hot water. Room service clean the room after the maintenance crew was finished. After that everything was good.
Okay 5.0
Pros: I like how close we were to the river. Also our friend's room was very nice compared to ours.
Cons: There was mouse droppings in my bathroom. My A/C didn't work when we first got there. The room smelled like cigarettes.
Excellent 9.0
Pros: The staff was great. We were in one of the old rooms that had not been renovated yet, but I like the old time feel. The beds were comfortable.
Cons: The TV did not work but wasn’t really in the room much so it didn’t really bother me. Some friends of ours had a renovated room and I was just a bit shocked they did not have curtains so the room was a bit bright, but nothing a blanket couldn’t fix.
Excellent 8.0
Pros: Very cold AC!
Cons: Our room lacked curtains, so it was pretty hard to sleep after the sun peaked up.
Okay 5.0
Pros: It was close to the river
Cons: Room have alot of sand on the floor
Mediocre 3.0
Pros: The walkway on the river.
Cons: Very dirty.Dirty diaper outside.No coffee maker.No outlets for phone.Broken ice machine.No clock.I overpaid at 131.00 a night!!!
Good 6.0
Excellent 8.0
Pros: The slots courteous helpful staff
Cons: The room did not feel secure. The was a crack in the door sill thst let in light and noise. Al so the room was in the back part of the parking lot.
Poor 1.0
Pros: Nothing
Cons: Overpriced price gauging due to holiday for a crappy hotel that had no fridge no microwave weak internet that we weren¿t able to use bugs in room we had to disinfect room before entering I should of slept in my car instead
Excellent 8.0
Pros: Location
Cons: Ice machines were always empty, I think people going out on boats fill up their Ice Chests
Poor 1.0
Cons: Pool is empty. No mention of this prior to booking.
Mediocre 3.0
Pros: Location
Cons: The curtain didn't cover the whole window the door was really hard to open and the door handle fell off
Excellent 10.0
Pros: Too many bugs around the rooms facing river.
Okay 5.0
Pros: I won in the casino.
Cons: They said the room was remodeled. I think it was just lipstick on a pig.
Good 7.0
Pros: Nice refurbishing of rooms
Cons: They put tape on my lock...called security to remove...? Humming noise all night a few feet down the way....kind of loud Electrical outlets...only one that was accessible Paper thin walls
Excellent 9.0
Pros: Is Located on the river and it is only 3 stories high.
Excellent 8.0
Excellent 10.0
Pros: Staff are wonderful
Cons: Carpet needs to be replaced with tile
Excellent 10.0
Pros: It was very comfortable, the staff was excellent and the room was right on the river! I had a perfect visit
Good 7.0
Pros: First, the price is a bargain. Second, you can park your car in front of your room. Third, it¿s clean. Now the best part, a fabulous view of the river and palm trees. All other hotels, you¿ll see the parking garage.
Cons: It is Spartan. But my needs are not much. As long as I get a bed, tv, shower and it¿s clean I¿m happy.
Good 7.0
Pros: River front rooms have a great view of the water.
Cons: Rooms are very dated
Excellent 10.0
Pros: They was very good customer service
Cons: Wish the hot tub was wworking
Poor 1.0
Pros: Maintenance was prompt to fix 2nd room. Staff moved from first room, due to crazy loud people in next room, then staff guessed which room was loud. The same staff who checked me into it.
Cons: 1st room was next to LOUD person. 2nd room was quiet, but deadbolt wouldnt engage, toilet had a broken chain. I had to wait for maintenance to finish (he was friendly & professional), got to bed very late. The wrapped cips near sink had used under clean.
Good 6.0
Pros: Price of $-- until it spiked up to $--
Cons: Room was dirty most of the time, no hot water half the time, beds weren¿t always made when we put out room service tag. Once they brought no towels.
Poor 1.0
Pros: Nothing!
Cons: Dilapidated roach motel, billed me $611 after checkout for ¿cleaning¿. READ THE LONG LIST OF COMPLAINTS THEY ARE ALL TRUE. Lots of cheap NICE places to stay in this area no reason to disrespect your self and stay here.
Poor 1.0
Pros: The hotel was cheap until I was charged $611 for “cleaning fee”. Rooms smell of smoke, garbage blows inside from parking lot, bugs, tv isn’t worth turning on, no WiFi, dead casino, police and guards harassing people, drunks knocking on
Cons: Charged me $611 for taking dirty sheets, pillows, blankets and towels and putting them in a closet. Who wants to sleep on stained bed dressing especially during a pandemic? No maid, No garbage pickup, noisy, clogged sink, bag over smoke alarm, bugs
Poor 1.0
Pros: The price was okay, until I was charged $611 after checkout.
Cons: Dirty bed dressing/bath towels, bugs, broken sink, ac is bad, bag over smoke detector, no maid service, no garbage pickup, broken door locks, staff entering room without permission.
Good 7.0
Pros: Guest rooms were not part of the casino. There's a beach with easy access.
Cons: Our room was all white with nothing on the walls but the TV. Whole place is rundown. Wood is decaying in places, missing in others. Generally, needs to be redone.
Poor 1.0
Pros: Not a damn thing
Cons: Horrible staff! The worst attitude from the front desk people I have ever encountered.
Excellent 8.0
Pros: They were super nice and polite. Close to all the action and river access.
Cons: After checking in found out we were on the 3rd floor no biggie but no elevator was working and had a handicapped person with me so this was a struggle.
Poor 1.0
Pros: Location
Cons: So outdated and run down. Shower leaked, hair on shower walls, paint peeling off walls. Had to go to the loby twice to have keys made because they would not unlock the door and even still only worked half the time.
Excellent 8.0
Pros: I liked that they had no resort fees
Cons: I called the day before to make sure pool was open they said yes checked in they said no waiting for a part then they checked and said oh yes it is. So went down to the pool and it was closed. Wish they had better communication
Excellent 10.0
Excellent 10.0
Good 6.0
Pros: You cannot beat the weekday price. Location is good, close to everything.
Cons: This is a casino hotel. I play the Sports Book. You cannot count on the sports book being open here, since it’s extremely part-time, as in maybe it’s open and maybe it’s not. For me, it was never open.
Excellent 8.0
Pros: Clean
Cons: Not fair to answer due to remodeling which is needed terribly
Poor 1.0
Pros: price
Cons: we had to change room three times to get a decent one. Very noisy. Someone was pounding on our door in the middle of the night. The doorknob fell off. Couldn't wait to check out
Good 6.0
Pros: Rustic. Cheap. No bait and switch added resort fees.
Cons: Older room, wear and tear.
Poor 1.0
Cons: The shower did not work right. Room next to ice maker which was very noisy.TV was snowy.Was given a Handicap room which we did not ask for. room had a lumpy bed and smelled funny when we first got there.
Good 6.0
Pros: staff was very friendly and tried their best to help.
Cons: The outdated decor and bugs. Apparently at this time of the year, there are moth-like bugs that enter the rooms from the river next to the hotel.
Good 6.0
Pros: staff was great and view was beautiful
Cons: small casino and food options we appreciated the upgrade but room need more options and furniture in it
Mediocre 3.0
Pros: Beach access, pet friendly
Cons: I have video of a spider , killing and webbing river moths above  the sink in my room, staff was friendly, let hotel employee att the front know. Showed the video. She was letting manager know on duty. Was planning on staying again in a few weeks,
Good 6.0
Pros: Very affordable
Cons: No daily make service
Okay 5.0
Pros: The location was good on the river
Cons: Raccoons outside my door, there are walking around on the grass need to get rid of them
Mediocre 2.0
Pros: The location is great and it has river access
Cons: It says new pioneer but there is nothing new about it. The sheets have holes the tv is old. Old wallpaper the toilet seat had chips and the toilet bowel leaks. Our door didn’t close all the way we had to put our ice chest in front of the door to fe
Good 6.5
Cons: Didn't get to go cause of covid 19
Mediocre 2.0
Pros: Really nothing.
Cons: Where they put us. Very noise pipes allways rattled when anyone took a shower. And very poor hot water. Very noisy people it the next room in the we hours of the morning. No hair dryer in the room. No table and chairs to sit at just the bed that sucked.
Mediocre 2.0
Pros: Nice view of river
Cons: NO WIFI in rooms, wreaked of cig smoke, Fan in bathroom did not work they never came to check it out. Housekeeping only took trash and made bed if they would of vacuumed the smell wouldn't of been so bad. Rooms far from casino.lots of mosquitoes
Okay 5.0
Pros: The Prices
Cons: Mold around the bath tub
Okay 5.0
Pros: Pool,hot tub
Good 7.7
Cons: Old and rustic-but worth the value
Mediocre 2.0
Pros: Location
Cons: Dirty
Mediocre 3.0
Pros: The price
Cons: The room next to me had dogs that kept barking
Okay 5.0
Pros: Staff was very nice
Mediocre 3.0
Pros: The view was the best thing about this room. I stayed in the 500 section and it overlooked the river.
Cons: There was many things that were very unnerving. 1) The room had no mini fridge, no coffee maker, no microwave and an old box TV. Honestly, it was very outdated. We had other friends also staying at the Pioneer and we all had different experiences.
Excellent 9.4
Cons: Went with my kids and dog. The first room we got was really really smelly. Literary smelled like a cigar/smoking lounge. Yes it was a smoking room so it was expected. I called the front desk to let them know that I even tho policy stars non smoking is not guaranteed, can I switch rooms to a non smoking since I have kids AND A DOG.. 30 minutes later, they moved me to a non smoking room on a sold out weekend. SOOOOO HAPPY WITH THEIR FRONT DESK! SERVICE WAS ABOVE AND BEYOND. Pet room was clean too. The room size was good, everything was excellent. I wasn’t expecting much and they blew my mind. Definitely coming back! I didn’t go into the casino area since I had my kids with me so can’t say anything on that. Loved the fact that they are pet friendly. There was a grass area to walk your dog too! Love love love!
Okay 5.0
Cons: our room was the farthest from the casino my wife is disabled and the elevator was the farthest from our room. the room was not cleaned all the way all the lines around the bed and walls were dirty but i have to say the vanity and bathroom was very clean
Mediocre 3.0
Pros: The location of this hotel is great.
Cons: The overall cleanliness of this hotel was lacking. It's old and rundown.
Okay 4.0
Pros: Just location. Other than that there are even cheaper hotels with far superior accommodations, the Colorado Belle and Edgewater being two of them.
Cons: Rooms are old and the smoke stench was disgusting. Ate at Bummbleberry flats, had ribs, and when asked another small plastic cup of bbq sauce, told I would have to pay extra. You're kidding me. Never again will I stay here.
Mediocre 3.1
Pros: Nothing
Cons: I got five rooms to accommodate family. One of the rooms has bed bugs that bit my brother and his girlfriend. My A/C broke in the middle of the night. Very dirty gross rooms.The room key stopped working for no reason and it was a hassle getting one that worked. I will never book through you guys again
Excellent 9.4
Pros: Everything
Cons: Casino was closed
Mediocre 2.0
Pros: Absolutely nothing
Cons: The staff were very rude they blamed me for taking towels that I didn't take and charge me the place is a dump
Okay 4.0
Pros: The place to stay on Friday and Saturday when everyone raises their rates.
Cons: It's a basic 1970's motel room
Excellent 8.0
Pros: Location
Cons: Hotel needs remodel and upgrade...a lot of potential...just old
Mediocre 3.4
Cons: my kids found a pair of women leopard thong underwear in the bed me and my wife slept. So these bed linens where never changed. very disgusting. Also while checking in they would not change my smoking room to a non smoking. they kept saying they where "sold out.". while checking in a man comes up to the next window and asks if they had any rooms? the lady say"sure would you like a smoking or non smoking room".very disappointed with they customer service! will not stay here ever again.
Good 7.7
Pros: Location and front desk staff Lourdes was great.
Cons: That within 5 min's of being there right in front of us my husbands cellphone was stolen.
Excellent 8.0
Pros: rustic atmosphere, pleasant staff and fast check in
Mediocre 3.1
Pros: The location was great for the yearly bullhead river regatta
Cons: Beds were full size and small for an couple sharing a bed. The rooms were very old and smokey, worn down. Sinks didnt work right. Beds hard to sleep in, blanket was ripped. It really needs a total overhall.
Good 6.2
Pros: Has its own little beach area in back.
Cons: Rooms smell like smoke and beds are a bit uncomfortable. Carpets are very old and stained. Upgrades are needed throughout.
Excellent 8.0
Pros: that it was on the river walk and they had their own beach
Cons: no elevators and the A/C was not cold
Okay 4.0
Cons: Front desk evening shift was rude. Room smelled when we opened door,had to turn on air conditioner to clear smell and sprayed with fabreeze. Bed was like sleeping on granite slab. Carpet was torn. Motel 6 would have been better. Previously we have stayed there but of getting better with time it is getting worse.
Okay 4.2
Pros: Leaving
Cons: Poorly maintained cleaning staff didn't come till the third day. Showers were either hot or cold no middle. Smells like smoke in rooms.
Mediocre 2.0
Pros: Once up-graded,room was clean
Cons: Took four hrs to check in-first room,no t.v-2nd room,no t.v,,holes in the rug stinky.3rd room a.c. Barley worked,however so tired from going room to room-accepted it .looks to me like all 3a.c. Have never been cleaned.what tired old worn out place
Okay 4.0
Cons: When we get in to the Room it was so stinky. There was flys inside the room,the bathtub was was in bad conditions. In other words I won't stayed in this hotel again
Mediocre 3.7
Pros: $49 per night is the only good thing...
Cons: Smoking room only available when I showed up, cable and wifi were down, I went to check the room to see if we could handle the smoke and wallpaper was torn, the carpet was disgusting, and the walls were filthy! When I was at the front desk, no one was in line and I was totally ignored for at least 5 minutes. Horrible service, they said that the only Non Smoking rooms available were suites, I told them that i would pay the difference. She called her manager and the manager said NO, they are for VIP's only and that my options were to take the smoking room, or cancel. I dont recommend this place at all.
Excellent 8.5
Pros: Good price for Laughlin and convenient.
Cons: The TVs were not working because of the new cable system put in.
Good 7.4
Pros: Location
Cons: It had no tv
Excellent 8.2
Pros: The rooms are still stuck in the 80"s. The staff was great.
Cons: Need to update rooms. At least the tv's.
Excellent 8.0
Pros: Check in was fast and simple.. Room was fine for being the cheapest we found on Laughlin river walk...
Cons: Couldn't find any working ice dispenser on site had to go buy ice from the convince store
Good 6.8
Pros: All the dealers were great, except for Ryan. He just needs a new job.
Cons: Most of the staff were excellent and very friendly. The couple running the front desk, however were extremely rude and quite unhelpful in booking an extra night. They literally made NO accommodation for my husband and told him to find something on the internet. He is not tech savvy, at all. They told us to wait a half hour and present both ourselves and our keys to them before they would acknowledge the last minute online booking. Then we were ordered to clean our room so housekeeping could do a decent job! If i were the Pioneer with so little business as it is, I would re-think who I put first in front of any potential guest and the revenue they are likely to bring. Had this not been our last day we would have gone somewhere else.
Excellent 10.0
Pros: over all great stay. room close to parking. if you get river suite it overlooks the river and walk right down to it. clean room nice and spacious. very clean. looking to book again. tripped and fell on stairs and security was there to help and emergency services were called immediately. over all very satisfied with hotel and it's personnel.
Cons: only bad thing had to wait like 3 hours for room but gave us chance to walk around .
Excellent 8.8
Pros: Great staff rooms were good. Very quit
Good 7.4
Pros: Good Price and pretty clean
Cons: Smelled like Cigarettes extremely bad in the hotel room...maybe it was a smoking room and I should have asked for a non smoking room though. I didn't think to ask.
Good 6.2
Pros: Staff was great, gaming facilites adequate, the rooms were quite dated, in much need of repair from bedding and baths to flooring and walls, not the most comfortable of rooms for sure-but the air conditioner worked great, TV so-so, and the price was fair for the value provided-
Good 7.4
Pros: Plenty of parking
Cons: When I made the reservation I put that I had a child, when I checked in I was told I had to make sure that it was quite because your not allowed to have guest under 18 in that room. People outside my room at 3 in the morning drinking and fighting.
Good 6.0
Pros: Rooms was well priced.
Cons: A little bit older. Needs some TLC. Doesn't need to be modern but needs some repairs
Mediocre 2.0
Cons: It was awful it was old and outdated would never stay there again the pool was awful no shade not a tree or umbrellla in sight it had a chain link fence around the pool it was nasty and it was a 109 out. They wanted you to use your towels twice to save water. The staff was friendly but that was about it it stunk like smoke and we asked for non smoking i wouldn't let my dog stay there let alone people someone should call the health department on this creepy creepy hotel
Mediocre 3.7
Pros: The only really good thing about this place is the value.
Cons: The room was filthy, the door lock didn't work, the TV didn't work, no elevators and rooms are separate from everything.
Mediocre 3.7
Cons: Hotel did not clean the room during stay.
Mediocre 3.7
Pros: nothing
Cons: very very old. smells old furniture old tv very old looks dirty
Okay 4.0
Pros: .the prices were phenomenal
Cons: My phone didn't work if it were am emergency I would have Bern out of luck, old tube t.v., no alarm clock in toorn, housekeeping came into my room when I clearly had my do not disturb card in the key slot! I told the lady at the front fest what happened she apologized and stated she would have a member of management call me and my next busy would be on them. I've never heard a word. It was very old decor... I was scared sleeping in the bed. I kept itching
Okay 5.4
Cons: Needs to be updated beds uncomfortable and television old
Okay 4.0
Cons: Need to be a little more updated
The New Pioneer - Laughlin
Rated #12
6.6
Good 6.6
Based on 3,189 reviews
Details
Reviews
C$ 105

Cleanliness
6.2
Comfort
6.6
Facilities
6.2
Food
10.0
Location
7.2
Overall 6.3 Good
Based on 417 reviews
Cleanliness
6.2
Comfort
6.6
Facilities
6.2
Food
10.0
Location
7.2
Cleanliness
5.5
Comfort
6.2
Facilities
5.6
Location
6.5
Overall
6.0
Cleanliness
6.0
Comfort
6.8
Facilities
6.4
Location
7.2
Overall
6.4
Cleanliness
6.7
Comfort
6.8
Facilities
6.6
Location
7.3
Overall
6.4
Cleanliness
5.7
Comfort
6.1
Facilities
5.8
Location
6.9
Overall
5.9
Cleanliness
6.7
Comfort
6.5
Facilities
6.0
Location
7.4
Overall
6.0
Cleanliness
7.1
Comfort
7.0
Facilities
7.0
Food
10.0
Location
8.0

Okay 5.0
Cons: Dirty towel left in room Not cleaned properly
Poor 1.0
Pros: This place is disgusting. Out room was filthy upon check-in. Shower stall had dirt imbedded into the floor. Door had mold/mildew on it. Door was off the track and couldn’t be closed. Sheets had someone else’s hair on it when we were gettin
Good 7.0
Pros: Good location.
Cons: Room was kind of crappy.
Excellent 9.0
Pros: Value.
Cons: Tight machines.
Good 7.0
Pros: price
Cons: its glory days are way behind it.
Excellent 8.0
Pros: We found our room to be clean, and comfortable. We had a nice stay.
Poor 1.0
Pros: Pool was open
Cons: Dirty smelly room
Mediocre 3.0
Pros: The staff
Cons: The room wall by the bed looked like it had dried vomit there were no towels in the bathroom and the iron had a burned spot on it and the TV remote was jot working
Mediocre 2.0
Pros: Room was freezing and heat didn't work, it took 3 minutes to get hot water to any faucet.
Poor 1.0
Pros: I liked nothing about this hotel. The staff was friendly, but not very responsive to any of the concerns I shared with them.
Cons: The room was non-smoking and still reeked of smoke. There was no mini-fridge or table in the room. Damage on walls, stains, gross areas all throughout. We were never given any information of how to connect to the internet and our phone cord was damaged.
Excellent 9.0
Pros: Location
Poor 1.0
Pros: Nothing
Cons: Everything
Good 7.0
Pros: I liked the theme and location.
Cons: There was cleanliness issues with the first room which had bad scuffs on the chair.
Excellent 8.0
Pros: easy directions
Good 7.0
Pros: Price
Cons: No water in room, load fan in bathroom
Excellent 10.0
Pros: Great price.
Cons: Slow slow checkin. Not enough registers open. Long lines to check in
Excellent 10.0
Pros: Shower Water pressure amazing
Cons: No
Mediocre 2.0
Pros: location
Cons: old and not well maintained noisy air conditioning unit. customer service did not appear to be a priority
Poor 1.0
Pros: Nothing but the price
Cons: everything, the floors were dirty inside the room and in the hall ways. the wall and ceiling had paint missing from them and when we asked for more blankets they were out and had to ask for more towels 2 times
Okay 5.0
Pros: Location
Cons: Internet speed was only 1mbps. No table games between Tuesday and Thursday. Buffet is not open every day.
Good 6.0
Pros: Price
Cons: Cleanliness
Mediocre 2.0
Pros: It’s proximity to the twin center and CO River.
Okay 5.0
Pros: Staff got me change the room guick
Cons: First assigned room bed sheet was dirty smelly other person perfume and hair on the bed, ask for the change the room and got me new room. Some times hotel doesn’t like online customer and most of times get not a regular room they treat not their cu
Excellent 10.0
Pros: Good price and friendly staff
Poor 1.0
Pros: Nothing
Cons: It smelled awful carpets filthy over all poor experience
Okay 5.0
Pros: The price and friendly staff
Cons: It needs an update and some general work
Mediocre 2.0
Cons: The room was dirty, cable was out no tv, the water in the shower randomly went from cold to hot over and over.
Excellent 8.4
Poor 1.0
Pros: Price was cheap and able to book for the same night.
Cons: Yes, tons. Shower door was old and didn't close properly. An air vent was broken and the room felt extremely humid despite it being cold outside. I didn't end up sleeping til 5am. Stains on the blankets/sheets. Furniture is old and dusty.
Good 6.0
Pros: Quiet and OK actually.
Cons: Lack of quality of food offered.
Good 6.4
Good 7.2
Okay 5.0
Pros: The brewery had great food and service.
Cons: Needs renovation.
Poor 1.0
Pros: This was the worst motel ,hotel we ever stayed at Filthy not very many suppliés Never dating there again Nothing
Cons: Everything
Good 7.0
Pros: the hotel is clean and near the river
Cons: there is not little fridge and microwave
Excellent 10.0
Pros: Had a great time at the Colorado Belle and the staff was very friendly. My go-to resort in Laughlin.
Okay 4.0
Cons: Room was dark dreary and sparse. Bed was comfy.
Excellent 8.0
Pros: Location
Cons: Needs updating
Mediocre 3.6
Okay 5.2
Okay 5.0
Pros: Location was great. My kids loved that we got to sleep on the boat
Cons: Staff ignored us for over 10 minutes (the only people in line, and two women were working on their computers. Shower was not completely clean. Hallways smelled of smoke.
Okay 5.6
Good 7.0
Pros: ease of getting a good deal
Cons: dated
Okay 5.0
Pros: we are used to staying in edgewater and not waiting for over 1 hour like we did in Colorado belle
Okay 5.0
Pros: The price was great
Cons: The one agent was very rude  and I did not receive my free gambling credit that was shown to me at booking
Excellent 10.0
Good 6.0
Pros: location was nice, and just steps away from river bank. Plenty of free parking.
Excellent 10.0
Pros: The beds.
Cons: long walk to room.
Okay 4.4
Excellent 8.0
Excellent 10.0
Good 7.0
Pros: The room was perfect for our needs.
Cons: There were 2 clerks at check in. One staff member said she'd be right with me and never came back to the window.
Okay 5.0
Cons: THE SHEETS AND BEDDING WERE SO OLD AND DIRTY LOOKING I WOULD NEVER STAY THERE AGAIN
Mediocre 3.0
Pros: Sleeo
Cons: Dust lots of dirt
Mediocre 3.0
Pros: Nothing
Cons: Stained carpet dirty bathroom wallpaper coming off walls. Place is in need of TLC.
Good 6.0
Cons: Cleanliness
Mediocre 2.0
Pros: This was an unusual stay Plugged toilet several times breakfast area not friendly And extra charges for breakfast it used to be free and charge for parking too
Poor 1.0
Pros: Absolutely nothing.
Cons: It was the most disgusting hotel I’ve ever stayed in. There was poop in the toilet in our room when we checked in. There was hair all over the bathroom, the towels appeared to be soiled and the room was in a sad state of disrepair.
Okay 4.5
Pros: The shower and air conditioning were good.
Cons: The rooms and corridors were really rundown and are in desperate need of work.
Okay 4.5
Cons: Cleanliness
Excellent 8.2
Cons: Had a smoking room and no ash trays. The coffee pot didnt work
Mediocre 2.0
Pros: Nice location on the strip
Cons: The rooms are absolutely disgusting.
Poor 1.0
Pros: Nothing
Cons: It was filthy
Okay 4.5
Pros: Room was not clean. We had no towels.
Cons: This hotel room was not clean, they need to start there
Mediocre 3.0
Pros: Staff very professional and competent
Cons: The ihalls of the buildings with the rooms needed a complete overhaul. Carpets in the halls were needing replaced, ice machines not working, stairwells filthy, paint deteriorating, and a stuffy bad overwhelming odor until getting out of the hall.
Okay 4.0
Cons: room smelled and felt damp when you walked in. bathroom exhaust did not work. no grab bar in shower. hole in bathroom wall, paint job in bathroom very sloppy. coffee maker did not work. could not get a cup of coffee in am unless ordered it from room service or went to buffet. Went across the rive ro IHOP and had a nice breakfast a lot cheaper too. need i go on?
Mediocre 2.0
Pros: Nothing
Cons: It was so dirty in our room. There was was no lighting. The one bed you could fell the mattress springs. The dresser looked like they got it at a thirty store. Gross!!
Good 7.4
Pros: The sign on the pool said adults only but was full of children. The dead bolt on door was broken off.
Excellent 9.1
Pros: We stayed in the bourbon Tower and the pool is very large you can put 50 people in the pool and it's very nice to swim in the tower
Cons: It could have just been a little bit cleaner in the bathroom but in general everything was perfect they also have a really nice coffee maker in the room
Okay 4.0
Pros: The staff was attentive and hard working
Cons: Bed bugs. I woke up with bites on my legs. Hotel had a funny smell in the hallways. Air conditioner couldn't handle the heat thw room was warm and the hallways were hot. Will not stay here again
Okay 5.1
Pros: The guy who checked us in moved us to a room with a balcony and was very comedic.
Cons: Didn't like walking down the hallways towards a non smoking room to be assaulted with the smell of marijuana or cigarette smoke. As an ex smoker, I still found it overwhelming and placed a towel at the base of the door to our room. The shower doors were off kilter making it difficult to open/close. The baseboard tile/border was peeling in the bathroom. The shower was hit and miss- cold, hot, warm, scalding all in one shower. Mind you, we didn't expect the Ritz but we certainly didn't expect lodgings that truly needed a major renovate.
Good 7.1
Pros: The location was wonderful, the staff was helpful, and the water pressure in the shower very strong.
Cons: The casino smelled strongly of smoke, as did the hallways, the room (a nonsmoking room) still had a faint smell of it. The lighting was quite poor throughout the room and bathroom. The room was also strangely muggy even though the desert air is quite dry and we had the ac running.
Good 6.0
Pros: Price, location, facillites
Cons: Room was clean but tired. Shower door would not budge.
Excellent 8.2
Pros: Everything
Cons: The ac
Excellent 10.0
Okay 4.0
Pros: Location
Cons: Rooms are dirty and outdated. Mold in the shower.
Okay 5.1
Pros: We loved the river walk but you can not access it from the hotel. You have to go out the front door and go around the building to get to it.
Cons: Check in took way to long. Our room smelled like smoke. It was too far from the exits and we asked for a refrigerator and didn't get one until we called and asked for it again.
Good 6.0
Pros: Microbrew b pub
Cons: Little bit dirty
Okay 4.0
Pros: Location
Cons: 1hour and 5 minutes to check in. Took 30 minutes to get coffee in the morning.
Excellent 10.0
Pros: The rooms were very clean and more room, very quite and enjoyed ourselves with our family spent time with family for the new year. Thank you very much for accommodating us. Happy New Year!.
Cons: What I did not like was, there was no refridgator and a microwave.
Mediocre 2.0
Pros: The rooms where old looks like they furniture was there since the 60's they need to update the rooms.
Excellent 9.1
Pros: We had a big group and the hotel accommodated us with joining rooms when we got there. The staff were very friendly and did what they could to make your stay nice.
Cons: The decor was a little outdated in the rooms, and it could use a touch up on paint. There were scuff marks on the walls. Otherwise it was great!
Excellent 10.0
Pros: food
Excellent 10.0
Pros: large clean rooms with comfortable beds
Cons: would like to have more dining options
Mediocre 3.4
Pros: Brewery.
Cons: Botched reservation. Semi rude front desk. Room keys did not work well. Confusing to find my room. Parking is terrible.
Good 7.1
Pros: Staff
Cons: The rooms need a good referbish.
Okay 4.2
Pros: Some folks in our group had cockroaches in their rooms. I would not stay there again, nor recommend it.
Excellent 10.0
Pros: I loved that the staff was so nice and friendly, everything was clean and looked so nice.
Mediocre 2.0
Pros: Nothing worst experience ever and we frequent Laughling a lot in the summer sorry not there again
Cons: Other people's hair in our bathroom, air intuitions was filthy and clogged, 3 security (Wilson, Dave and Mark) security were rude, they knocked on my door like they were the Swat team around 10 told me my kids were too loud and accused them tha earlier in the evening they came to our door and the kids told them to go away. We checked in around 4pm and I took the kids to dinner and me my wife and kids were in the room around 7 for the rest of the night and no one came to my door, when I confront about accusing my kids Mark told Wilson it was the kids next door and when I said I wanted the hotel manager they told me I had to file a complaint at the front desk. They should be fired!
Good 6.5
Pros: Great casino staff. Great beds and pillows.
Cons: When I grabbed my towel to take a shower it noticed blood on it. This was our first night staying there in 10+ years. This bothered me, but we chose to not complain and go about our trip which was otherwise good.
Mediocre 3.1
Pros: It had 2 pools
Cons: The room was filthy and the flood had not been vacuumed. The totlite had pee on it. the room was very dark and had poor lighting. The hall to the rooms were hit no air conditioning. If would never stay there even if it was free.
Mediocre 2.0
Pros: The proximity to the water was nice but that's the only thing good I can say for this place.
Cons: DO NOT STAY HERE!!! Our 2 rooms were infested with bed bugs and german cockroaches. My kids had more then 100 bites all over their bodies. And the whole hotel was just gross and grimey. Very poorly kept. And management gave a bunch of excuses re the issue and I still haven't been refunded yet. The manager even said she didn't care to see the bite marks on my 4 yr old son. The buffet was pub were disgusting. Flys everywhere and the food was gross. Tables and chairs were grimey. I WILL NEVER STAY THERE AGAIN. we ended up moving to Harahs and had a much nicer stay...worth the extra money forsure.
Excellent 9.4
Pros: The staff was great. Starting at registration with an employee named Martha. She helped us find what we needed.
Cons: There was no coffee maker, microwave, or refrigerator
Mediocre 2.5
Pros: Beds were comfortable.
Cons: The rooms were difficult to find. The receptionist drew on the map to help us find our room but it wasn't helpful at all. The hotel was too hot. Only the rooms had air conditioning. The heat in the elevator was horrible.
Mediocre 3.4
Cons: Not much. Dirty rooms.
Good 6.0
Pros: Booked this hotel after reading reviews of how comfortable the beds were compared to reviews of other hotels with similar price, and turned out to be true. Got two rooms for my family of five (paid about &50 total). Front desk was accommodating in placing us in adjoining rooms. Linens and towels were clean.
Cons: Only reason we stayed here was we wanted a cheap place to stay during our drive to Vegas because our room there was not ready due to a mix up. We didn't let our teenage daughters out of our sight, many questionable looking people on the grounds.
Good 7.7
Pros: Love to view of the as well as how close my room was to the pool
Cons: It needs to be updated.
Good 7.7
Pros: Over all for 19 a night it was a awesome hotel. The staff were awful grouchy though not sure why but they treated me like I was a bother to them.
Cons: The staff was not experienced took forever to check in. They told us there was not river rooms when all of the sudden 2 rooms opened up? Also ask for a close room for my 90 year old dad and they put him farther out then I was? It was really hard for him to get around. They need respect handicap people and I felt she didn't care.
Excellent 8.8
Pros: Great service, friendly people.
Cons: Nothing
Mediocre 3.7
Pros: Leaving was the best part .
Cons: the lights in the room were so dim it was like being in a cave. im older, so trying to shave in the bathroom was a real challenge. I sugest people bring there own bulbs and a drop light for the bathroom or avoid this place. It took thirty five minutes waiting in line to check in.
Mediocre 2.8
Pros: Price
Cons: Dirty, door locks broken, shower door falling off, dirty ice bucket, old and out dated, not enough lighting, smelled and dirty bed skirts.
Colorado Belle Hotel & Casino Resort - Laughlin
Rated #13
6.3
Good 6.3
Based on 417 reviews
Details
Reviews
C$ 351

Cleanliness
4.8
Comfort
5.2
Facilities
5.0
Food
4.7
Location
5.7
Overall 5.3 Okay
Based on 12 reviews
Cleanliness
4.8
Comfort
5.2
Facilities
5.0
Food
4.7
Location
5.7
Cleanliness
6.0
Comfort
7.0
Facilities
6.0
Location
7.0
Overall
6.0
Cleanliness
2.3
Comfort
2.0
Facilities
3.0
Food
6.5
Location
3.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
2.5
Comfort
2.0
Facilities
2.5
Food
3.0
Location
4.2
Cleanliness
4.0
Comfort
4.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
7.3
Comfort
6.6
Facilities
6.6
Location
7.3
Overall
6.6

Okay 4.5
Pros: No the pillow were flat i cant believe how flat they was .
Mediocre 3.1
Pros: The tub was deep enough ti sit comfortably in and the water was hot. That was all.
Cons: There could have been working vending and ice machines, but there were not. Instead of carpet in most of the room and tile in the bathroom, the entire floor was tiled and slippery. So when you got out of the bathtub you were in serious danger of falling. The airconditioner was filled with dust and someone had sprayed some sort of air freshener in it, probably to cover up smoke smell, so when you turned it on, it filled the room with a stench all night long. There was only one outlet on the wall, and down at floor level, so impossible to charge mobile devices. Tried to get the front desk on the phone to ask for a wake up call, but no answered the phone. Went to check out in the morning, and discovered a new employee had shown up no one knew was coming in that morning, that the manager had quit, the only person on the front desk was in chaos trying to check people out AND check rooms in order to refund the 150 dollar "in case of damage" deposit. And the computer system, what little they had, is at lest 20 years old and as slow as molassass. I wouldn't recommend this shoddy place to my worst enemy.
Mediocre 3.5
Mediocre 2.0
Pros: Nothing!
Cons: Only 1 pillow for 2 people, 1 towel in bathroom. They said they would bring them, never did had to go get my own. Noise all night long!!! I would NEVER recommend this place to anyone! Wanted to cancel but they said they would have to charge me 7 days because it was a long weekend. I think we should get our money back! This place is unfit for occupancy!
Mediocre 2.0
Cons: when we got there it was late Friday night around 9pm, we pull up and there were homeless people with shopping carts on the side of the hotel, there were also a bunch of people smoking marijuana in the parking lot.... we didn't even go in to check in ... went across to another hotel on casino drive.....
Okay 4.0
Excellent 8.0
Pros: It was peaceful, quiet and clean...but no frills. The girl at front desk let me borrow her hair dryer, very nice. Great price!!
Excellent 9.1
Pros: Hospitality, location was amazing, your next to everything. Gas next to hotel cheaper than Laughlin side. Beautiful river front, great for pets
Cons: Poop in pool from ducks (can't control that though) had to buy ice, fridge broken and still had to buy ice, door to room jammed.
Good 6.0
Pros: i liked the staff and the room was adequate for the price for a short stay. It was quiet. the price was good too.Staff listened to concerns and offered compensation for one room that was not satisfactory.
Cons: one room needed much maintenance and cleaning. the bathtub dripped constantly, plug in for shaving was not working and other plug ins in the room needed fixing. the room had an unusual odor when closed up. the wall light was hanging loose and not working. the bed had a long black hair in it. the mattress was covered with a plastic like cover which was uncomfortable for sleeping. the mattresses were very soft and bouncy so not real comfortable. the pillows were bulky and hard and needing replacement.
Lodge on the River - Bullhead City
Rated #14
5.3
Okay 5.3
Based on 12 reviews
Details
Reviews
C$ 100

Cleanliness
4.1
Comfort
4.0
Facilities
2.6
Location
4.1
Overall
2.6
Overall 3.6 Mediocre
Based on 20 reviews
Cleanliness
4.1
Comfort
4.0
Facilities
2.6
Location
4.1
Overall
2.6
Cleanliness
5.0
Comfort
5.0
Location
5.0
Services
4.2
Staff
5.0
Cleanliness
3.0
Comfort
3.0
Facilities
3.0
Location
3.0
Overall
3.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
4.4
Comfort
4.2
Location
4.4
Services
3.5
Staff
5.2
Cleanliness
2.5
Comfort
2.5
Location
2.5
Services
2.5
Staff
5.0
Cleanliness
5.0
Comfort
5.0
Location
5.0
Services
5.0
Staff
7.5
Cleanliness
5.0
Comfort
5.0
Location
7.5
Services
2.5
Staff
2.5

Poor 1.0
Cons: This place was nothing like what was pictured. It was very run down, had no signs, the driveway destroyed the bottom of the car and the rooms were subpar to say it mildly. The awning upfront was torn to shreds, the room had decor from the 1960s and the beds were old and nasty. I didn't even stay in the room.
Mediocre 2.0
Pros: Quiet hotel, cause no not very many people here
Cons: Hotel reeks of cigarette smoke, beds are hard, pillows are horrible, showers were horrible looking. Out dated tv and I called office for more pillows I got voicemail.
Poor 1.0
Pros: nothing. i was charged $100 for a lousy room.
Cons: very uncomfortable bed. very old tv bathroom fan very loud
Mediocre 2.5
Pros: NOTHING!!! This place was disgusting! It was dirty and everything and I repeat, everything was old and nothing has ever been updated in this place! The beds were OLD AND HARD AS A ROCK! No blankets except for the quilt bed cover that probably hasn’t been washed ever! No hot water in the filthy shower and A half a roll of toilet paper, which I had to share with the strangers staying next door to us, because they didn’t have any in their room! This hotel was HORRIBLE, HORRIBLE HORRIBLE! I paid a lot of money for two rooms and if I could have eaten the cost of staying there and left, I would have, it was that BAD!!! The temperatures where 112 degrees outside and the people running the place left the doors open to the rooms and it was so hot and uncomfortable! I DO NOT RECOMMENDED THIS HOTEL TO ANYONE!!!
Cons: Everything!!! The only decent thing in this whole old disgusting hotel was the pool and it was LOCKED! I didn’t like anything! It was WAY OVER PRICED and not worth the money it cost to stay there! The place was the biggest DUMP I’ve ever had the misfortune of paying to stay in!
Good 7.5
Pros: access and parking
Cons: Tv too old shower too small
Excellent 8.3
Pros: The lady was so nice that checked us in.
Mediocre 2.0
Cons: Clean sheets, towels and floors need to be SHAMPOOED. Wall was nasty where bed was. I itched for at least 1 hour when we checked in. Hot as hell just not going back ever
Mediocre 2.9
Pros: Absolutely nothing.
Cons: The false advertisement on the website when booking. The holes in my body towel. The cardboard bed and pillows. The dishonesty of saying the place was almost booked, enticing you to book the room for the price offered and realizing once arriving there was no one there. The inability to cancel the reservation, knowing that once a person arrives they realize they've been bamboozled.
Mediocre 2.0
Pros: Nothing
Cons: Room was not inviting and bed was very hard. Towels were old and very used. Shower had a very low stream of water. Asked for 2 pillows, hotel staff would only give me 1. Ice machine not working.
Okay 4.0
Pros: Nothing
Cons: The look of the place
Colorado River Value Inn - Bullhead City
Rated #15
3.6
Mediocre 3.6
Based on 20 reviews
Details
Reviews
C$ 179

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