|"Staff super friendly and helpful."||(in 18 reviews)|
|"Good value and great location"||(in 10 reviews)|
|"Bed was very comfortable an very clean room."||(in 6 reviews)|
|"The bathroom was stinky and falling apart"||(in 3 reviews)|
|""Very noisy, busy intersection .""||(in 2 reviews)|
|"Sadly in need of updating."||(in 4 reviews)|
|room was clean||in 77 reviews|
|good in the room||in 71 reviews|
|staff friendly||in 49 reviews|
|location was great||in 44 reviews|
|coffee machine||in 32 reviews|
|traffic noise||in 29 reviews|
|shower head||in 28 reviews|
|bathroom door||in 22 reviews|
|area was nice||in 13 reviews|
|bed was very comfortable||in 13 reviews|
|good price||in 13 reviews|
|sheets and towels||in 9 reviews|
|patchy paint||in 7 reviews|
|thin walls||in 7 reviews|
|busy street||in 5 reviews|
|falling apart||in 5 reviews|
|electrical outlets||in 4 reviews|
|need updating||in 4 reviews|
|refused to change||in 3 reviews|
|therfore||in 3 reviews|
|uncomfortable bed||in 3 reviews|
The sheets had blood stains on them
The NEW 401 Inn isn't so NEW.
The hotel was in a good location as far as access to main streets and freeways. Restaurants and gas stations were close by and within walking distance. The back rooms were quiet with no street noice. Wi-Fi was available with a good connection.Big TV with good reception and cable channels.Staff at front desk were friendly and helpful. Coffee was available at the front desk but only after 8:00 am.
The NEW 401 Inn wasn't so new. This is an old hotel with old furniture, light fixtures and beds. Bed spreads had visible burn holes and I had them replaced immediately. The replacements had burn holes also. It's been a long time since I'visited seen flat sheets on the bottom of the mattress instead of fitted sheets.The room needed a good cleaning-- walls washed and Windows cleaned. The room did not have any carpeting and I had to ask the front desk to tell the maid to wash the floor. I could see it was dirty. The bathroom door and wall next to the door showed finger prints and dirt from constantly being touched. I had to clean the door and wall myself so I didn't have to look at other people's finger prints.. We asked to have the shower head changed, which they did. My husband had to secure the toilet seat because it was loose. This hotel is okay for someone who can not afford the high priced hotels in this city and does not expect top quality lodgong.
staff was pleasant
paid for mtn view, given room with no view. had to ask to switch, and point out i paid for view. not close to much. noisy traffic. sliding door to outside will not close/lock. dirty glass in wrapper. freezer full of frost in fridge also noisy from adjoining rooms housekeeping tried to come thru at 9am missing light in bathroom
Within a 20-minute stroll from Rupert Station, The New 401 Hotel offers guests an ideal base while in Burnaby. It also provides a swimming pool, a lake and free Wi-Fi.
There are a range of amenities available to those staying at the motel, such as a limousine service, a concierge and laundry facilities. A fitness center is available to those wanting to keep up their exercise regimes while travelling.
The rooms offer a telephone and a kitchenette.
Vancouver International Airport is around a 30-minute car ride from The New 401 Hotel and Renfrew Railway Station is within walking distance. Vancouver Public Library, Granville Street and Grouse Mountain are an easy car trip away.
based on 197 reviews
Policies vary by room type and provider.
The New 401 Inn is located at 2950 Boundary Road, 5.2 km from the centre of Burnaby. Broadview Park is the closest landmark to The New 401 Inn.
Check-in time is 2:00 PM and check-out time is 11:00 AM at The New 401 Inn.
Yes, The New 401 Inn offers free Wi-Fi.
Yes, The New 401 Inn offers free parking.
No, The New 401 Inn does not offer free airport shuttle service.
The New 401 Inn is 7.6 km from Vancouver Coal Harbour. The New 401 Inn is 13.3 km from Vancouver Intl.
Yes, The New 401 Inn is a pet-friendly hotel.
No, The New 401 Inn does not have a pool on-site.