Hotels near Cairns airport

Hotels near Cairns airport

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Cairns (CNS) - Cairns, QLD, Australia
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Best hotels near Cairns airport

Cleanliness
9.4
Comfort
9.2
Location
9.8
Overall
9.8
Services
9.2
Overall 9.2 Excellent
Based on 481 reviews
Cleanliness
9.4
Comfort
9.2
Location
9.8
Overall
9.8
Services
9.2
Cleanliness
9.5
Comfort
9.5
Location
9.8
Services
9.2
Staff
9.8
Cleanliness
9.3
Comfort
9.1
Location
9.7
Overall
9.5
Services
9.1
Cleanliness
9.1
Comfort
9.3
Location
9.8
Services
9.1
Staff
9.4
Cleanliness
9.4
Comfort
9.1
Location
9.8
Overall
10.0
Services
9.3
Cleanliness
9.9
Comfort
9.5
Location
9.7
Services
9.7
Staff
9.3

Excellent 8.0
Pros: Clean and quiet
Excellent 9.2
Great location.
Excellent 10.0
Pros: Heart of Cairns, across from the lagoon with plenty of eatery options around.
Excellent 10.0
Cons: Everything was perfect at global backpackers definitely the best hostel/motel I have ever stayed in.
Excellent 8.0
Pros: 4th floor area, great spot, good views.
Excellent 8.0
Pros: Location, clean, modern and comfortable
Poor 1.0
Pros: Location was fine. Kitchen was good.
Cons: First night I booked into a shared 8 bed dorm. A female had occupied the room for a few days. The room was very hot approx 28-30 degrees. That night I turned the aircon on, as I was entitled to. The aircon was limited to 24 degrees which is not chilly. The roommate kept turning it off. I turned it on as I was sweating and couldn't sleep. She screamed at me, calling me a trouble maker after moving into HER room. She complained to the night manager and also to reception, fabricating and exaggerating a story. The lady at reception took her story as fact, without considering my side of the story. I was told by reception, with a hostile voice and attitude, that I must move to another room, or leave the hostel. As a guy, I must be guilty. I decided to leave. Not a pleasant experience.
Excellent 10.0
It's so fabulous I am reluctant to write the review....
Excellent 9.6
I really enjoyed my 3 nights I stayed here in Cairns. As soon as I arrived I felt at home and welcome by the lovely staff and was able to check in early around 11.30 am. The room I had was a queen room and was really nice. I was on the floor where kitchen and belcony was which was handy. I booked a white water rafting tour through the hostel which was fun. I met some cool people at global and had a relaxed stay. The place is nice and clean and has everything you need. It is right in the action on the Esplanade where you want to stay in Cairns. I will be back next time in Cairns.
Excellent 9.6
Right in the middle of the action and across the road from the water.
Excellent 9.6
Great location and great staff. Only negative is that the room with a view doesn't really have a view as it is at tree level height.
Global Backpackers Cairns - Cairns
Rated #1
9.2
Excellent 9.2
Based on 481 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Food
5.0
Location
8.9
Overall 9.1 Excellent
Based on 688 reviews
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Food
5.0
Location
8.9
Cleanliness
9.1
Comfort
9.1
Location
9.3
Services
9.0
Staff
9.7
Cleanliness
9.0
Comfort
0.0
Food
0.0
Location
8.5
Overall
9.0
Cleanliness
9.3
Comfort
9.1
Location
9.0
Services
9.3
Staff
9.6
Cleanliness
9.2
Comfort
9.2
Location
8.8
Services
9.2
Staff
9.7
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Food
10.0
Location
8.9
Cleanliness
9.3
Comfort
9.7
Location
9.9
Services
9.7
Staff
10.0

Excellent 10.0
Pros: I felt very comfortable and safe as well as welcome at this property! It was very quiet, attracting respectful guests. Great value food & drinks as well as a lovely pool area and outdoor, tropical shower.
Cons: Maybe a little closer to the Esplanade but was still in an excellent location near the Central shopping centre & train station
Excellent 10.0
Pros: Love everything about this place. Comfy, chill, felt like home.
Cons: Nothing! I love it!
Excellent 9.0
Pros: Probably about the best backpackers I have stayed in ever. Clean, colourful, nice touches, great facilities.
Excellent 10.0
Pros: Best hostel ever! Really clean, chill and good areas The best!
Cons: All good
Poor 1.0
Cons: Check in was very slow. The only person available was running around attending to other issues. Took 20mins. Cairns is always warm/hot. Managed to squeeze some food into the overloaded fridge. In the morning I found the old fridge was not functioning properly, and was at about 20 degrees inside the fridge. My milk/yogurt/meat etc was spoiled. My 4 bed door room was full. Had to pay extra for a old, small, ineffective aircon. My bed was next to a hallway wall. In the old building you could feel every footstep as people stomped down the hallway. If you do get any sleep, you will be woken at 5am daybreak as the window blinds were broken. This place is so overrated. Never again.
Excellent 10.0
Pros: The room was lovely, very comfortable and had a nice homely feel, the hostel has great vibes too
Cons: No issues for us
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: Great friendly staff and excellent facilities Close to everything Helpful and knowledgeable tour desk
Excellent 10.0
Pros: The staff are very friendly and helpful. The beds are super comfy. Great shared bathrooms. The hostel is lovely, chilled, homely and has just all round nice vibes :)) would recommend to anyone.
Excellent 9.6
Well managed and operated. Although very close to everything, very quiet at night when sleeping. Plenty of free road parking outside for hire car. Mixture of age groups- older travellers looking for a cheaper alternative plus younger international backpackers. Very clean and covit-safe. Only con is trying to pick the right time to get a hot shower in the morning!
Excellent 9.7
Friendly and helpful service, close to shopping centre, best in cairns!
Travellers Oasis - Hostel - Cairns
Rated #2
9.1
Excellent 9.1
Based on 688 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
7.1
Food
8.5
Location
8.5
Overall 8.6 Excellent
Based on 834 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
7.1
Food
8.5
Location
8.5
Cleanliness
8.6
Facilities
6.5
Food
8.5
Location
7.6
Overall
8.1
Cleanliness
8.4
Comfort
8.5
Location
8.6
Services
8.3
Staff
9.2
Cleanliness
7.5
Comfort
8.0
Facilities
8.0
Location
7.5
Overall
7.7
Cleanliness
8.9
Comfort
8.8
Location
8.5
Services
8.5
Staff
9.2
Cleanliness
8.9
Comfort
9.1
Facilities
8.0
Location
8.6
Overall
10.0
Cleanliness
8.5
Comfort
8.6
Facilities
6.2
Location
8.3
Overall
7.1
Cleanliness
8.5
Comfort
8.2
Location
8.2
Services
8.1
Staff
8.7

Excellent 10.0
Pros: All staff very friendly, very clean and enjoyed the location. Wa a little 10 min walk into town but great exercise after a meal. Great view from 7th floor
Excellent 9.0
Pros: Location
Cons: Bed is a little hard, we are used to a very plush bed …
Good 7.0
Pros: Room service (due to restaurant closure) for both breakfast and dinner was excellent. Food was fresh and hot.
Excellent 8.0
Pros: Room had beautiful views, staff were really friendly and helpful, breakfast was very nice and generous
Cons: They have only recently reopened, so no restaurant onsite only room service
Excellent 8.8
Pros: Staff friendly and helpful
Cons: Many people prefer hotels with sand beaches for their rather than mudflats. Loyalty club does not seem to give members better prices than you can find on internet.
Okay 4.8
Over priced out dated rooms, comfy bed good location. Restaurant didnt have much to offer abd was over priced
Good 6.4
Good value for money great staff good location
Excellent 10.0
Loved the shuttle bus into the city. Very convenient. Staff very nice and helpful
Excellent 10.0
We really enjoyed staying in this hotel: the rooms and bathrooms were big, beds comfortable, lovely views to the sea. We enjoyed breakfast, there was a nice variety of things to choose from. The hotel provided free shuttle bus to the town centre which was an extra bonus. We also liked the free onsite parking for our car. Staff was really helpful, professional and really nice.
Excellent 10.0
Pros: Beds were comfortable and staff were very friendly and helpful. Hotel is close to downtown and shopping area.
Excellent 9.6
Friendly, helpful efficient staff on front desk. Free shuttle every hour into restaurant areas. Comfortable beds, pillows.
Excellent 9.2
Superb environment facing the sea. Great facilities. The distance from the city centre is a little bit far by walking. But they have a shuttle bus every hour that will take you from the hotel to the city centre.
Good 6.5
Booked and paid for a room for family & was put in a single room. Room wasn't ready on arrival & had to wait hours to be checked in. Beds didn't have blanklets in middle of winter. Most staff not willing to fix issues.
Good 7.4
the hotel is very dated. but then again the price does reflect this. the check in and check out service was seamless and without fault even though I had booked the hotel online only 5 minutes before.
Excellent 8.0
Pros: Very easy checkin & checkout. Very helpful front desk. They stored one bag for a week while we were on a dive boat. Ask about prepaying for breakfast at the hotel -- its $5 cheaper for the buffet per person.
Cons: WIFI/Internet service in need of serious upgrade!!!! Service was slow & spotty, often requiring multiple attempts to connect. Location is a bit away from downtown Cairns.
Holiday Inn Cairns Harbourside - Cairns
Rated #3
8.6
Excellent 8.6
Based on 834 reviews
Details
Reviews
C$ 168

Cleanliness
8.7
Comfort
8.3
Location
8.0
Overall
9.0
Services
8.3
Overall 8.6 Excellent
Based on 170 reviews
Cleanliness
8.7
Comfort
8.3
Location
8.0
Overall
9.0
Services
8.3
Cleanliness
9.7
Comfort
8.4
Location
9.1
Services
8.4
Staff
9.4
Cleanliness
8.6
Comfort
8.3
Location
8.0
Services
8.3
Staff
9.2
Cleanliness
8.8
Comfort
8.4
Location
7.7
Services
8.5
Staff
9.5
Cleanliness
8.6
Comfort
8.2
Location
8.0
Services
8.2
Staff
9.5
Cleanliness
8.5
Comfort
8.5
Location
9.0
Services
6.5
Staff
9.0

Good 7.1
Pros: Kev is the best host yet. So friendly, welcoming and down to earth, he’ll help you with ideas of what to do. Other staff were also super friendly.
Cons: Nothing!
Excellent 8.8
Pros: the staff was so great that really makes you wanna rate them well. they accommodate everything to make the guest happy.
Cons: rooms were way too hot. need to step up with the air conditioning.
Good 7.5
Pros: Nice room
Excellent 9.2
Quiet place, offers a transfer to the center, laundry machines, nice staff. Would come back as the price is good.
Jjs Backpackers Hostel - Cairns
Rated #4
8.6
Excellent 8.6
Based on 170 reviews
Details
Reviews
C$ 124

Cleanliness
8.1
Comfort
8.1
Location
7.9
Overall
9.0
Services
8.2
Overall 8.3 Excellent
Based on 547 reviews
Cleanliness
8.1
Comfort
8.1
Location
7.9
Overall
9.0
Services
8.2
Cleanliness
10.0
Comfort
9.5
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
8.0
Comfort
7.9
Location
8.0
Services
8.1
Staff
8.7
Cleanliness
8.3
Comfort
8.4
Location
8.0
Services
8.4
Staff
9.0
Cleanliness
8.1
Comfort
8.1
Location
7.7
Services
8.1
Staff
8.8
Cleanliness
8.3
Comfort
8.0
Location
8.2
Services
8.0
Staff
8.4

Excellent 8.0
Pros: shuttle and it was clean
Excellent 9.0
Pros: Room very nice space with air con and power outlets.
Cons: The signs in the bathroom looked like dirt in the drainer.
Excellent 10.0
Pros: The food was really good
Cons: The breakfast was a little bit late
Excellent 10.0
Pros: We loved our stay at Why Not so much that we stayed for a month in there. The staff were so friendly and welcoming, the wifi is a dream, the pool was gorgeous, there’s plenty of space to enjoy the evenings. All facilities were clean and well maintained. The kitchen was so big that it was a pleasure to cook in there and the rooms were very comfy. The burgers from Lush on-site are amazing! The happy hour at the bar is so cheep too! Thank you so much for having us- we couldn’t recommend more!
Cons: We couldn’t say anything bad about this place, but if we have to say something, the pool table is sloppy, but it wasn’t an impediment to use it and have a good time anyway (and it’s for free!!)
Excellent 9.0
Pros: - very friendly staff - free breakfast is a plus - bit out of town but the shuttle bus makes up for it
Excellent 9.0
Pros: Lovely, welcoming, great environment with a shuttle bus and easy walk to all I needed. Kitchen and fridges etc excellent. I enjoyed the pool.
Cons: The bathroom was tiny with no hookS or shelf to put anything - not even a soap dish in the shower and was quite a walk (Had to walk outside) from the room.
Why Not Backpackers - Cairns
Rated #5
8.3
Excellent 8.3
Based on 547 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.3
Location
8.4
Overall
8.0
Services
8.4
Overall 8.3 Excellent
Based on 348 reviews
Cleanliness
8.0
Comfort
8.3
Location
8.4
Overall
8.0
Services
8.4
Cleanliness
7.0
Location
9.0
Overall
8.0
Staff
8.0
Value for money
6.0
Cleanliness
8.0
Comfort
8.3
Location
8.4
Services
8.5
Staff
8.9
Cleanliness
8.2
Comfort
8.5
Location
8.5
Services
8.4
Staff
8.9
Cleanliness
8.0
Comfort
8.3
Location
8.2
Services
8.2
Staff
8.6
Cleanliness
7.7
Comfort
7.8
Location
8.1
Services
7.8
Staff
8.2
Cleanliness
8.2
Comfort
7.7
Location
8.2
Services
7.7
Staff
8.1

Excellent 10.0
Pros: single room down stairs, great access to pool and the esplanade.
Cons: Ran out of toilet paper as were there for 4 days
Excellent 10.0
Pros: Location suits us appartment was clean well maintained and had ever thing we needed .pool area and gardens beautiful and the pool itself was great indefinitely will return .
Excellent 9.6
Value for money, great pool, everything was just like it was advertised, unlike some of the similar establishments in cairns. Dinghy accomodation owners take note, this place has set a standard you don’t realise exists. I’m telling everyone I know , this is the first place to call when travelling to Cairns.
Excellent 10.0
Pros: Great location with a water front view, fully air-con, plenty of space. Pool and grounds well maintained.
Cons: Floors need to be a bit cleaner.
Okay 5.0
Pros: Staff were very friendly and helpful. Good cooking facilities.
Cons: Apartment has sensored AC and it stops by itself. Did not enjoy the shower in the tub as it is a fall hazard and tub gets slippery when having shower. Probably needs renovating.
Good 6.0
Pros: The property was very clean and value for money. The pool is great and we loved swimming in yhe pool.
Cons: The noisey neighbours in the apartment above and to the right partied all night and crashed around the apartment till 3am!
Okay 5.6
It was not very clean. We stayed on level 2 room 11 and the door lock was loose and about to fall off. A foot print was on the cupboard. Beds were comfy. We stayed in another 3brm apartment on the top floor and it was amazing. This experience was very different. Location at a good spot on the esplanade. Maybe we'll try again another time.
North Cove Waterfront Suites - Cairns
Rated #6
8.3
Excellent 8.3
Based on 348 reviews
Details
Reviews
C$ 139

Cleanliness
8.4
Comfort
8.4
Facilities
7.5
Food
5.7
Location
8.4
Overall 8.2 Excellent
Based on 1,708 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
7.5
Food
5.7
Location
8.4
Cleanliness
8.0
Location
9.0
Overall
8.5
Staff
9.0
Value for money
8.0
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
8.1
Staff
9.0
Cleanliness
8.5
Comfort
8.4
Location
8.3
Overall
8.0
Services
8.1
Cleanliness
8.4
Comfort
8.4
Location
8.3
Services
8.1
Staff
9.0
Cleanliness
8.5
Comfort
8.5
Facilities
7.5
Food
5.7
Location
8.4
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.3
Staff
9.0

Excellent 8.0
Pros: Room was clean and spacious. Very comfortable.
Cons: The front pool could have benefited from some more shade and screening from the outside footpath. The rear pool looked uncategorised.
Excellent 10.0
Pros: Everyone was super accommodating and friendly
Cons: Nothing
Excellent 9.0
Pros: Good location, spacious room, very comfortable beds and the room was very clean. Staff were friendly and helpful. Fairly quiet environment.
Cons: There were a couple of odd things about how the fridge closed and one of the cupboards, kitchenette could be designed a little better. Would prefer handwash rather than soap
Excellent 10.0
Pros: The lady down stairs in the restaurant was very helpful and accommodating. All the staff were lovely, and we liked the location.
Cons: No toaster in room and not clearly stated on booking.com. Could also benefit from having a small clothesline.
Excellent 8.0
Pros: Everything else was good
Cons: Bed was uncomfortable
Excellent 8.0
Pros: Room was spacious
Cons: There was not any shower screen in bathroom
Excellent 8.0
Pros: good parking
Cons: could have gotten a better price $$ for one night if called hotel direct and didn't go through booking,com
Excellent 8.8
clean, friendly helpful staff.
Excellent 8.0
Bottom rooms get a lot of noise from rooms upstairs, chairs dragging, water pipes
Excellent 8.0
The location is amazing, so close to everything, Woolworths is just a few minutes away so easy to grab items when needed. Apartments had adequate facilities although the beds weren’t the most comfortable. The wifi had issues and got different versions from staff so ended up being only able to use for a few hours in total which was more of an issue for the kids when we had downtime in apartment.
Okay 5.7
The room itself was large, but the double bed was two singles pushed together with no topper, so you were forced to sleep on one side. I was on the ground floor close to the restaurant and the noise from other guests coming and going was amplified through my room, as well as constant banging and crashing. I was there to sit an exam early the next morning so this was very undesirable. Tried to order room service from the restaurant as soon as they opened at 17:30 and was told that I had to wait until 19:30 as they were fully booked, so I went elsewhere. It was quite cold in Cairns and the split system was not reverse cycle, so was unable to heat the room, thankfully there was extra blankets as you only get a top sheet on the bed. Due to my profession and study I have stayed at many accomodation sites in Cairns, and this was the worst. I wouldn't book here again.
Excellent 8.5
nice clean hotel.
Cairns Queenslander Hotel & Apartments - Cairns
Rated #7
8.2
Excellent 8.2
Based on 1,708 reviews
Details
Reviews
C$ 115

Cleanliness
8.2
Comfort
8.3
Facilities
8.5
Food
8.5
Location
8.6
Overall 8.2 Excellent
Based on 458 reviews
Cleanliness
8.2
Comfort
8.3
Facilities
8.5
Food
8.5
Location
8.6
Cleanliness
8.0
Location
8.0
Overall
8.0
Staff
8.0
Value for money
8.0
Cleanliness
8.6
Location
10.0
Overall
9.0
Staff
8.0
Value for money
8.0
Cleanliness
8.2
Comfort
8.3
Location
8.6
Services
8.0
Staff
8.6
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.5
Comfort
8.8
Location
9.0
Overall
10.0
Services
8.9
Cleanliness
8.2
Comfort
8.2
Facilities
8.5
Food
8.5
Location
8.7
Cleanliness
7.7
Comfort
8.1
Location
7.9
Overall
8.0
Services
8.1
Cleanliness
7.6
Comfort
7.7
Location
8.6
Services
7.8
Staff
8.2

Excellent 8.0
Pros: Bedrooms, lounge and kitchen are massive. Location 15-20 mins walking distance away from Lagoon pool, Pier restaurants; was just right. Located right beside the Cairns base hospital on the northern side great for day trips up to Mossman, Port Douglas, Atherton Tablelands and Daintree Village.
Cons: Master bedroom mattress. A mattress softop over an already aging mattress, made for a not so pleasing night's rest.
Good 7.0
Pros: The rooms in the property were large and the sea view balcony was excellent.
Cons: The property is very dated and would benefit from a refresh and update. The shower over the spa bath in the main bedroom is not easy to get in and out of as the tiled steps get very slippery. It would be great if there was the option to have the 2nd bedroom made up as another double bed for couples travelling together rather than assuming all travelers have children and need single beds.
Excellent 8.0
Pros: Large rooms, good location, good pool, good price, clean, spa in room, nice gardens, good security
Cons: Dim lighting near pool, Limited bath amenities, poor aircon, noisy venting
Excellent 8.0
Pros: This property was great value for money with views of the ocean, not far from the centre of Cairns. It also has a great pool. The manager is very obliging and helpful.
Cons: The property is on The Esplanade but about 15-20 mins walk from Cairns city centre.
Good 7.0
Pros: We had a two bedroom apartment which was large enough. I wanted to keep costs down for a quick getaway so this place was suitable, it had what we needed for the price.
Cons: Very dated interiors, carpet was old and grubby throughout, master bedroom mattress was lumpy and saggy.
Excellent 10.0
Pros: great sixed apartment for families
Cons: more kitchen pans
Excellent 8.0
Pros: Location is perfect. Views of the esplanade. Close to cafes and shopping. Quiet. Kitchen is well equipped and having a washing machine and dryer was handy. Secure car parking. Spacious unit.
Cons: Air conditioner was noisy at night. No clothes pegs for outdoor clothes rack.
Excellent 9.0
Pros: The pool was lovely and the view
Cons: More body wash
Excellent 9.0
Pros: A lovely view.
Excellent 8.0
We spent a short holiday in one of these apartments. Our allocated apartment was very spacious, clean, lovely views and had all the necessary items such as washing machine, clothes dryer, dishwasher, large kitchen, large bedrooms and bathrooms. The vie w out to the ocean and pool was lovely and there were two balconies to sit outside and relax. Parking was a lock up basement. There is lift access. I would recommend this apartment to anyone wanting self catering convenience.
Excellent 9.6
Booked it for 2 nights . The apartment is huge and had views of the water . It was well equipped and parking was easy . Although it is next door to cairns hospital it was very quiet . We were on the 3rd floor unit 15 with two bathrooms .It is a 15 min walk to the night market area but there are places to eat close to the building.it would be good for families as very spacious apartments .
Excellent 8.8
Great 2 BR 2 Bathroom apartment, spacious, air con, full kitchen, lovely pool. Great views, right next to Cairns Base Hospital
Excellent 9.6
The appartments are well placed, and have great views. Clean and tidy and quite large. Would be happy to come here again.
Good 7.6
This apartment was great very clean great location only downer is the internet. It does not work in the bedroom at all and always drops out
Excellent 9.6
Clean and tidy lots of room great price
Excellent 10.0
Yes I would talk to friends, family members
Good 7.6
easy to reach most of the Cairns attractions
Good 7.9
Convenient for what we were doing in Cairns. Friendly staff.
181 The Esplanade - Cairns
Rated #8
8.2
Excellent 8.2
Based on 458 reviews
Details
Reviews
C$ 244

Cleanliness
8.4
Comfort
8.3
Facilities
6.6
Food
8.3
Location
8.1
Overall 8.1 Excellent
Based on 3,104 reviews
Cleanliness
8.4
Comfort
8.3
Facilities
6.6
Food
8.3
Location
8.1
Cleanliness
9.0
Comfort
8.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
7.5
Comfort
6.0
Facilities
6.0
Food
10.0
Location
8.0
Cleanliness
8.4
Comfort
8.4
Location
8.3
Services
8.4
Staff
8.8
Cleanliness
8.1
Comfort
2.0
Facilities
7.3
Food
7.8
Location
7.7
Cleanliness
8.3
Comfort
8.3
Location
7.8
Overall
8.5
Services
8.1
Cleanliness
8.4
Comfort
8.4
Location
8.1
Services
8.3
Staff
8.8
Cleanliness
8.3
Comfort
8.3
Facilities
2.0
Location
8.0
Overall
7.0
Cleanliness
8.5
Comfort
8.4
Location
8.1
Services
8.2
Staff
8.8

Good 7.0
Pros: The rooms were clean
Cons: The lack of restaurant for dinner the over grown gardens and lack of lifts.
Good 7.0
Cons: Hard to access upper level rooms with a heavy suitcase
Excellent 8.0
Pros: Great resort and budget friendly. Great option of pools and staff were very accommodating.
Cons: We found the beds uncomfortable. Partner hate to change beds and sleep in one of the kids beds due to back pain
Excellent 10.0
Had a lovely time at colonial resort, everything was clean and well maintained. Would definitely go back, loved it.
Excellent 9.2
Quiet get away
Good 6.8
Unsafe area and too far from cairns city centre to walk. Good fir families as there is a karge pool area for kids although can get noisy and hectic if you dont have children. Rooms sre very basic and dated although they are jept clean.
Excellent 8.0
Delivers on its promise.
Excellent 8.8
Stayed here one night. Rooms great and clean. Food not fault room. Big place and not much around, you need a car. Good value for money.
Excellent 9.2
This hotel is close to airport and about 4K to the city centre Walking distance to cafe n shopping centres.. lovely pool comfy beds clean with a nice restaurant I’d definitely stay again
Good 6.4
Great for family on a budget
Good 6.4
Don't expect anything open after midnight for late airline arrivals, says 24 hour reception, but all you'll get is a grumpy receptionist, and no facilities, the vending machine for a late beer was broken, and a shrug was I all got, not impressed
Excellent 10.0
Could not fault it. Outdoor Restaurant is fantastic and quite cheap. Serves great food. All staff super friendly and the room was great.
Excellent 8.8
4k walk to town or $12 Uber Nice grounds
Excellent 9.2
We love the pools and restaurant there
Excellent 10.0
Great location. Nice room. Great restaurant lots of pools. Friendly staff. Will stay here again
Excellent 10.0
Great place to stay. Fantastic staff, superior room great, The Flamingo cafe a god send as it rained for 95% of the holiday. We could not fault this resort as it has everything. Great for singles, couples and families. All staff were most helpful and friendly from house keeping to front of house. Definitely would return and highly recommend.
Okay 5.2
Do not know is is System Glitch or what
Good 6.8
Good value for money however it is not as stylish as it showed in the photos. More like a motel
Good 6.0
Good family resort,great kids pools,rooms ok,staff helpful,bit out of town and no local shops.Five minute walk to Brothers Leagues Club.The resort is also a club so day trippers come in use the pools etc!Not sure about the security on that.My son loved it,made lots of friends and had fun,so that l can recommend.But best if you have a car if staying there.
Good 7.6
We went as a couple but I could see this is graet for families, overall the resort presents well, the room wehas was clean but had no microwave or toaster (because of smoke alarms, weak excuse IMO) but you could use the guest room at reception for microwave. Beds and linen were good, good shower pressue and located 7 minutes to center of Cairns, so well located. A little load if you have a pool side room, but noise stopped early and the rooms are generally quiet.
Excellent 10.0
great.
Good 6.8
Pros: It was close to where we needed to go. It will be good when the upgrades are complete
Cons: Noisy, we had teenagers playing in front of our room very early in the morning and waking our babies, also the noise from people walking past was very load in the room.
Excellent 9.0
Pros: Nice gardens...nice pool areas..restaurant and store on sight..lovely helpful staff. .shuttle to town
Cons: A bit far from town.
Excellent 9.0
Pros: Cost effective. Friendly check in.
Excellent 8.0
Pros: The price, amenities and location
Cons: No
Excellent 10.0
Pros: Room very modern and clean
Cons: Took a long time for the hot water to come through but I have mentioned it to the front desk when I checked out
Okay 4.5
Pros: Not much had a bad experience
Cons: First walked in back sliding door handle fell off and wasn't screwed in properly, stains on carpet, aircon didn't work even had maintenance come and didn't do anything to fix it, front desk didn't transfer us to another room, fridge wouldn't stay cold and the bench and doors were water damaged and the chip board was crumbling off wasn't worth my money and wouldn't recommend stating and didn't get compensation or money back for our poor stay as my partners returning home present
Mediocre 3.0
Pros: Nothing
Cons: It is located in the middle of nowhere. Houses tour busses of asians. Only one loud, sad restaurant. We walked on a prepaid room and got a hotel near downtown which has great restaurants, shops etc. this place is awful due to location.
Excellent 8.2
nice hotel, a little outdated and needs an upgrade but good hotel for your money
Good 7.3
overall it was very good. we have been before but had a better room last time as we had a premier room. we were disappointed that the poolside bar and cafe was closed.
Excellent 8.0
Pros: Convenience, value for money, hotel facilities
Good 7.9
a nice resort located away from the bustle of town. we were near the pool which was nice, except it was noisy and loud. staff friendl, buffet breakfast good value. we did have an ant problem in the room and had to keep asking for towels but all in all a good stay.
Excellent 9.0
Pros: It's location and amenities and it's lush surroundings
Cons: The decor of the rooms are a little dated but none the less still very comfortable and clean
Excellent 8.5
Pros: Pools Facilities Furnishings Rooms Setting Vale for money
Cons: Internet inconsistent TV too small
Okay 5.1
Pros: I liked the game room and pool.
Cons: Sheets had stains in it..wifi reception was very poor inside rooms..
Mediocre 2.2
Cons: There is no way this is a 4-star hotel. My room was disgusting. The rooms was so outdated. The bed were clearly old and sunken in. The minute I pulled back the covers, there was a bug crawling around. I found several more little ants all over the dresser and a large cockroach. There is clearly an infestation problem. The bathrooms were so outdated and had mold in the grout. It took me 10 minutes of being in my room to decide I was leaving and staying somewhere else. It looked nothing like the pictures and was really disappointing.
Poor 1.0
Pros: I didt not like it old and smells
Cairns Colonial Club Resort - Cairns
Rated #9
8.1
Excellent 8.1
Based on 3,104 reviews
Details
Reviews
C$ 108

Cleanliness
8.1
Comfort
8.3
Facilities
9.6
Food
8.5
Location
8.2
Overall 8.1 Excellent
Based on 1,486 reviews
Cleanliness
8.1
Comfort
8.3
Facilities
9.6
Food
8.5
Location
8.2
Cleanliness
9.0
Facilities
10.0
Food
8.5
Location
8.2
Overall
9.0
Cleanliness
8.0
Comfort
8.2
Location
8.2
Services
7.9
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
8.0
Comfort
8.2
Location
8.1
Services
7.9
Staff
8.7
Cleanliness
8.2
Comfort
8.3
Facilities
10.0
Location
8.1
Overall
10.0
Cleanliness
8.3
Comfort
8.5
Facilities
8.0
Location
8.3
Overall
9.0
Cleanliness
8.4
Comfort
8.5
Location
8.6
Services
8.1
Staff
8.7

Excellent 10.0
Pros: The staff were great. The pool was wonderful. Excellent value for money. Would happily stay here again
Excellent 10.0
Pros: The bed
Cons: Staying at Reef palms was good nice clean rooms
Excellent 10.0
Pros: Tucked away not far from the esplanade. Clean apartment that was very comfortable and quiet. Great little courtyard to sit and look at the tropical trees. Very friendly staff. Couldn't fault this place.
Excellent 9.0
Pros: Lovely & super friendly service. Very clean room.
Excellent 10.0
Pros: Big room and well appointed
Cons: Air Conditioner was not cold enough...
Excellent 10.0
Cons: Everything
Excellent 10.0
Pros: Location
Cons: Nothing, it was all good
Excellent 8.0
Great location and price
Excellent 9.2
Elvis on reception was very kind Good room Didn’t need four beds. But fine Bed comfortable Quiet Appreciated kitchen facilities Will be staying there whenever I go to cairns
Excellent 8.8
Value for money, clean, tidy with cooking facilities for non- technical meals. Nice pool, friendly staff,walk to Dunwoodys or the hospital or bus to town. It's all to easy
Excellent 10.0
Great location and facilities, daily housekeeping is not offered as described by Agoda but staff were very helpful when asked for additional toiletries and towels. Misadvert by Agoda. Cannot fault the accommodation.
Excellent 10.0
I would like to highly recommend the Reef Palms for the service and quality during our trip in Cairns. The staff were very attentive, friendly and accommodating. The rooms had everything that we needed. Each room had a kitchen and wonderful lush beds. The air conditioning worked very well, and the rooms had all the amenities that one could expect. I am very happy to recommend this complex for families and other travelers.
Excellent 8.5
This friendly and welcoming hotel is well positioned between the airport and city center of Cairns. My room had a small kitchen, although I took advantage of the reasonably priced breakfasts in their cafe. They have a free shuttle into town twice a day, although the distance is walk-able and only a few dollars by taxi. They have a pool and plenty of parking on site. A couple of nice pubs with good meals were a few minutes walk in different directions. They have a tour desk and can book every excursion in the region you might want to talk. We will definitely stay here again.
Excellent 10.0
Pros: The room was perfect
Cons: No elevator - but that’s not a detourant
Excellent 9.5
Jeff and Lynn were amazing hosts
Excellent 9.7
Pros: Very friendly and helpful staff on arrival. Rooms very excellent for the price and were clean and comfortable. Nice little pool area too.
Excellent 10.0
Pros: What a great place....clean...nice suites ..wonderful friendly helpful staff...great location.
Excellent 9.3
Pros: Very warm and extremely helpful staff.
Reef Palms Motel - Cairns
Rated #10
8.1
Excellent 8.1
Based on 1,486 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
6.6
Food
7.1
Location
8.1
Overall 8.1 Excellent
Based on 613 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
6.6
Food
7.1
Location
8.1
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
5.0
Overall
7.0
Cleanliness
8.5
Comfort
8.4
Location
8.1
Services
8.1
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
6.9
Comfort
6.0
Facilities
4.8
Food
6.5
Location
6.5
Cleanliness
8.4
Comfort
8.3
Location
7.8
Overall
6.3
Services
7.9
Cleanliness
8.0
Comfort
7.3
Facilities
6.0
Location
7.3
Overall
8.0
Cleanliness
8.9
Comfort
8.8
Facilities
6.5
Food
7.5
Location
8.5
Cleanliness
8.7
Comfort
8.6
Location
8.5
Services
8.2
Staff
9.1

Excellent 8.0
Pros: I was happy with all of the facilities, Staff were very pleasant and accommodating
Cons: Pool access , up & down several flights of stairs , when the pool was adjacent to front access.
Good 6.0
Pros: Location, it was comfortable enough and clean! Staff at the desk were great, on arrival and next morning on check out.
Cons: Desk attendant at breakfast was rude and could do with some updated bedside manner.
Excellent 10.0
Pros: Clean room comfortable bed
Cons: There was no water in the fridge
Excellent 9.0
Pros: Staff are very helpful! Thanks
Excellent 9.2
Staff friendly, attentive and helpful. Room was neat and clean-everything worked! Close to airport - very close to amenities such as a Club for lunch and bottle shop.
Excellent 8.8
Pretty good for a stop over.
Okay 5.6
room clean not near city
Good 7.6
Apart from a big walk into town which we enjoyed the suite catered for us and our teenage son well. We had a newly refurbished suite which was a great size for the three of us. Staff were friendly and helpful and any problems were fixed immediately. They had nearly finished their renovations when we were there but not quite do a little noisy under us with building during the week .
Mediocre 2.4
Do not use this hotel unless you are a tradie
Excellent 10.0
A truly comfy place,like stayywith good relos who’ve lucked out.
Okay 4.4
A very tied hotel under renovations, try it in 6 months.
Excellent 8.8
Good value. Clean and quiet. Bed quite comfortable. Breakfast needs improvement
Excellent 8.4
We stayed at the Sheridan Cairns for 4 nights. The staff were very friendly and attentive to our needs. The breakfast in the morning was very good and generous. It was great that we had a car and could travel around. The location is okay but a bit far from the main action of Cairns. The staff were also able to upgrade us to a better room and give us good wifi when we requested it for meetings. I would definitely stay here again.
Excellent 8.8
Coles Express just next door, and opened 24/7. So, you can grab yourself hot $1 coffee and some snacks at any time.
Excellent 9.2
A large, very clean hotel with all the facilities a traveler needs, including restaurant and 24 hour concierge. Lovely, helpful staff. Good location close to the Lakes and fabulous Cairns Botanic Gardens. Short walk to waterfront and well located for easy access to the city airport. Lovely pool.
Excellent 10.0
Great room, great breakfast. Good staff. Clean room. North Cairns so close to all of the attractions
Good 6.4
Too little staff over Christmas
Good 6.6
I had a great list of the pros & cons, however this site doesn't allow enough characters for me to explain them, or add photos i took. The staff are polite and friendly, however there is much to be desired at this particular hotel, especially if you happen to be disabled. Above all else, what disappointed and depressed me the most is the complete lack of respect shown to those with disabilities (by the owner). The ramp was overgrown with leaves and branches & despite mentioning it to staff a couple of times during my 4 night stay, it was not cut until the day I left. The ramp and gate leading to the pool was blocked off & tied up, making it impossible for me to use the pool. There are also plant beds directly in front of the disabled entrance to the pool. They claim to have 2 disability-friendly rooms, however I was told that both were booked during my stay, despite the fact that they were only at 49% capacity. The restaurant is difficult to get around in, though the wonderful staff are happy move the chairs and tables to help you get around. (Embarrassing to have to ask, however.) The food is good though not really geared for vegetarians, but the chefs are happy to accommodate you as best they can. Rooms are spacious and cleaned daily, however mine had a pervasive musty odour. (When I mentioned this, i was offered another room, but I had already unpacked and settled in.) The beds are old and dented, & had I not been so unwell I'd have moved in a heartbeat. Breakfast was inclusive but came with a caveat; if you wanted room service you have to pay for it. However you can go down to the dining room and take it up to your room on a tray. Because I have a spinal disability and my bed was so old and uncomfortable, this meant i missed out on breakfast 2 mornings out of the 4 that I stayed. You may question why I continued to stay without changing rooms; the answer because I had come directly from hospital & was too unwell. The manager was great about a late checko
Okay 4.5
Cons: In the room, the coffee cups and spoons were left dirty, never changed. The hotel was too far from the main area of Cairns. Not any good food choices. Not enough towels and were thin.
Good 6.7
chose this hotel as we only had 2 nights in Cairns, and it was one of the cheaper options. guess you get what you pay for. located quite a way out of town, however we were prepared to walk into town when needed to. staff were friendly, room was dated and could use some TLC and money spent on it. however the bed was comfortable and room was clean, so was fine for 2 nights.
Excellent 9.5
All was great . Except on day 2 and 3 at the breakfast bar.. The sausages were looking RAW. Not cooked ...so i could not enjoy them unfortunately. the Caesar salad was great.
Good 7.4
Pros: There is a liquor store and a pub right next door. The pub has a full menu of pretty-good food. Although the hotel is far from the esplanade, it is very close to the airport, so an early flight is a breeze from here.
Cons: Pay by the megabyte WiFi-- Horribly expensive. WiFi should be pay for what you need during your stay or, better, should be considered a utility like water and electricity--just include it in the price. The distance from the esplanade was a bit far especially if you are walking.
Cairns Sheridan Hotel - Cairns
Rated #11
8.1
Excellent 8.1
Based on 613 reviews
Details
Reviews
C$ 129

Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.1
Staff
8.0
Overall 8.5 Excellent
Based on 11 reviews
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.1
Staff
8.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
9.4
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
8.5
Staff
7.0
Cleanliness
8.1
Comfort
8.1
Location
8.1
Services
8.1
Staff
8.3

Excellent 10.0
Pros: The apartment is extremely comfortable, very big, sparkling clean, fully equipped and well located. Definitely a great value for money!
Excellent 9.0
Pros: Easy to find, great communication with management. Very roomy looking over the pool.
Cons: A little hard to find rooms. Maybe put a map at reception to make it a little easier to find room.
Excellent 10.0
Pros: Everything! Very nice and fully stocked. Very comfortable
Cons: No milk :(
Excellent 8.0
Pros: It was big comfy and value for money
Cons: Couldn't open the sliding doors
Excellent 9.0
Pros: out of the many places I have stayed in Cairns, this has everything you need. its not far from the city,airport,convenient store,pub,bottleshop, restaurants. parking is secure, pool is super clean, there is a BBQ area, and pretty much every thing is supplied. a mini fridge with separate freezer. internet in the room. bath and shower. laundry(even supply the 2 pods for 2 loads) the lady rang to check what time I was arriving. and gave me all the details to be able to get in as I was arriving late.(forgot to give an arrival time online) we travel alot for work and pleasure so having all the cooking facilities (pots and pans etc down to the salt and pepper) was great for us. everything was clean and comfy. will definitely stay here again.
Cons: no plug for sink, to do dishes. water temp is a little tricky, we had to keep adjusting. but is wonderfully hot. pool water fall running until late, was a bit loud. if you have a trailer you can only park on grassed area,( but at least you do have somewhere to park.) there are lots of stairs.( however they do have rooms on ground floor)
Excellent 9.0
Pros: Great size unit, good location and very good price. It had everything you need for a short 1 night stay or a even for a longer stay of week or 2. My unit was great for a couple or a couple of friends or maybe even a couple with a child.
Cons: It was not stated that you needed to carry your bags upstairs. There are no lifts so if you are on 1st or 2nd floor don’t have a heavy bag.
Excellent 8.0
Pros: I liked all the kitchen equipment and utensils available in the apartment.
Cons: At night there was a few cockroaches crawling around it needs some bait placed around.
Holiday Lodge Apartment - Cairns North
Rated #12
8.5
Excellent 8.5
Based on 11 reviews
Details
Reviews
C$ 110

Cleanliness
7.9
Comfort
7.8
Food
0.0
Location
8.2
Overall
10.0
Overall 7.7 Good
Based on 381 reviews
Cleanliness
7.9
Comfort
7.8
Food
0.0
Location
8.2
Overall
10.0
Cleanliness
10.0
Comfort
0.0
Food
0.0
Location
10.0
Overall
10.0
Cleanliness
7.7
Comfort
7.7
Location
8.3
Services
7.6
Staff
8.7
Cleanliness
7.7
Comfort
7.6
Location
8.1
Services
7.7
Staff
9.0
Cleanliness
7.6
Comfort
7.8
Location
8.3
Services
7.5
Staff
9.0
Cleanliness
8.4
Comfort
8.3
Location
8.2
Services
8.1
Staff
9.1
Cleanliness
7.9
Comfort
8.3
Location
8.6
Services
8.0
Staff
9.1

Good 7.0
Pros: Helpful staff. Very polite when I told them the beds had soiled linen and arranged fresh bed linen. Provided extra towels for the beach.
Cons: Bit old bathrooms. Bed linen in master bedroom had stains and were not changed.
Excellent 8.0
Pros: Pool was great! Mike & Mary were friendly & helpful
Cons: Could do with a good clean
Excellent 10.0
Pros: Friendly staff
Cons: Car park at the back
Excellent 8.0
Pros: Relaxed atmosphere, close to everything.
Cons: Location of room. Had indigenous party outside room on 1st night, which required police assistance.
Excellent 9.0
Pros: Beautiful pool, big apartments with kitchen facilities and loungeroom, very friendly staff, secure free parking, laundry facilities available. Excellent value for money!
Cons: The rooms are a little bit old and run down, however in saying that everything was clean and in functional working order.
Excellent 10.0
We had booked and due to some error in the Agoda website we had an incorrect room assigned to us. The staff went over and beyond to ensure we had a great stay and accommodated us with a room upgrade. We even arrived late in the evening and keys were made available to us. Whilst it is a bit old, the rooms were neat and tidy.
Oasis Inn Apartments - Cairns
Rated #13
7.7
Good 7.7
Based on 381 reviews
Details
Reviews

Cleanliness
7.9
Comfort
7.8
Facilities
6.0
Location
8.1
Overall
8.5
Overall 7.8 Good
Based on 54 reviews
Cleanliness
7.9
Comfort
7.8
Facilities
6.0
Location
8.1
Overall
8.5
Cleanliness
10.0
Location
10.0
Overall
9.0
Staff
8.0
Value for money
8.0
Cleanliness
7.9
Comfort
7.7
Location
8.1
Services
7.3
Staff
8.1
Cleanliness
8.6
Comfort
7.9
Location
7.9
Services
8.6
Staff
8.2
Cleanliness
8.1
Comfort
8.1
Location
8.1
Services
8.8
Staff
8.1
Cleanliness
7.6
Comfort
8.1
Facilities
6.0
Location
8.4
Overall
8.0
Cleanliness
6.3
Comfort
8.8
Location
8.8
Services
7.5
Staff
7.5

Good 7.0
Pros: Location. Lots of undercover parking. Pool was lovely. The Queen bed in the bedroom was good to sleep on. Apartment was a good size
Cons: Booked for 2a2c and online said 1 bed a day 1 sofa bed. There was no linen for sofa bed and had to get it from the reception and make the up the bed myself. not a huge issue in the scheme of things but the sofa bed was terrible. Lumpy and saggy. There is no way 2 people could sleep on that. The pillows were so bad we went out and got new ones from spotlight.(we drove so to took them home with us) Also the fan in the fridge was so loud when it kicked in that it could be heard in the bed room and made it hard to sleep on the sofa bed. Only small hot water system. Put on 1 load of washing on warm wash and I had a shower with my toddler and the hot water ran out when my husband went to shower. Small cockroach crawled on me while I slept. Thought I was imaging things but found the squished body in the bed the next morning. Saw some small ones in the kitchen.
Good 6.0
Pros: Clean rooms, very spacious
Cons: We stayed for 10 nights and on both occasions had to ask for the room to be serviced.
Okay 4.0
Pros: The pool area was lovely and close to the room. It was good to sit out the front verandah and be able to watch my son in the pool.
Cons: There was various things wrong with the 2 bedroom apartment. Certain areas were not very clean which you would expect. We were promised that the room would be available when we arrived at the complex. When we arrived we had to put out bags in one of the bedrooms and wait for it to be finished. When we spoke to staff about having no iron or enough glasses in the apartment brand new items were provided. But unfortunately these sort of items should have already been in the apartment or replaced before we arrived. This is something I would think should be assessed when cleaning from when one tenant goes and another one arrives.
Excellent 9.0
Pros: Beds were very comfortable. It was great that there was an a/c in the bedroom as well as in main living space and having a balcony was good. The pool area was nice. Washing machine & dryer are helpful inclusions.
Cons: It would have been good to have 2 keys for each room. As we were a family staying in 2 rooms, extra keys would have been helpful at times. This was not a negative just an added thought for others in a similar situation.
Good 7.0
Cons: The toilet and the shower wasnt good.
Excellent 9.0
Pros: rooms
Cons: space
Mediocre 3.0
Cons: Apartment wasn’t clean. Dog food in microwave from previous rental. Hair in shower and room smelled. Disappointed. Lucky cairns made up for it.
Excellent 8.0
Pros: Fantastic location close to hospital if visiting. Comfortable accommodation. Nice pool.
Excellent 9.2
The motel was very spacious and comfortable. The stay was relaxing, and peaceful. The place was clean and in good order.
Good 7.4
Cons: A bit run down
Central Plaza Apartments - Cairns
Rated #14
7.8
Good 7.8
Based on 54 reviews
Details
Reviews
C$ 153

Cleanliness
7.6
Comfort
7.4
Location
7.3
Overall
5.8
Services
7.1
Overall 7.4 Good
Based on 511 reviews
Cleanliness
7.6
Comfort
7.4
Location
7.3
Overall
5.8
Services
7.1
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
7.4
Comfort
7.4
Location
7.4
Services
7.0
Staff
8.2
Cleanliness
7.6
Comfort
7.5
Location
7.2
Overall
2.6
Services
7.2
Cleanliness
7.7
Comfort
7.5
Location
7.0
Overall
9.0
Services
7.5
Cleanliness
7.5
Comfort
7.4
Location
7.2
Overall
6.3
Services
7.0
Cleanliness
7.7
Comfort
7.5
Location
7.8
Services
7.0
Staff
8.0

Poor 1.0
Pros: The place is not like the photos Very poor and tired Clean People speak in Asian and That is rude I arrived early and they ask me to pay 30 dollars CASH. That is a bit rare too
Cons: The place is not like the photos Very poor and tired Clean People speak in Asian and That is rude I arrived early and they ask me to pay 30 dollars CASH. That is a bit rare too
Excellent 9.0
Pros: Everything was clean and fresh
Good 6.0
Pros: Self check in and check out available. Nice and comfortable bed Good air conditioning
Cons: No room services and reception available. ( We leave morning and come back in evening. Light breakfast not available although it was mentioned at the booking.com website.
Mediocre 3.0
Pros: Apart from tea and coffee, no other eating or cooking facilities were available. Excellent taxi service for travellers without own transport.
Cons: Review Crystal Garden "Resort & Restaurant" 30 August -2 September 2021. This review covers our stay at Crystal Garden "Hotel" as Cairns City went into a “closed down” condition. Unfortunately, accommodation in Cairns was limited during the busy tourist season and we had little choice in selecting other sites. The location of Crystal Garden Resort is poorly served by café’s, restaurants or takeway facilities. The Staff were only in attendance from 9 am for a few hours in morning and around 4-5pm. The rooms were not well maintained, with broken light fittings, noisy and dirty fans. There was no hot water until we observed the notice to turn Hot water tap over the sink and run until hot then adjust the shower taps. There were no cleaning supplies for dishes (only cups and saucers and 1 teaspoon). Apart from tea and coffee, no other eating or cooking facilities were available. In view of the Corvid-19 prevailing restrictions there was little evidence of enhanced cleaning, safety or sanitation. Overall, the property was poorly maintained and we were disappointed that the accomodation did not “live-up” to its name – ie Crystal Garden and Restaurant .
Okay 4.0
The hotel was very below average. I was really disappointed and the photos do net really reflect how rundown the property was. I won’t come back even though the staff was really nice
Mediocre 2.0
We paid for room , the so called sauna didn't exist , but the room stank , the whole facility made us feel dirty and we left and had to get a room elsewhere...so so so dirty , mouldy , ugh ...very unhappy 🙁 ☹️ 😔 😟
Okay 4.8
Good enough for a one night stay. Property does need a refurbishment. Until then, they they can take note of things like the stains on the curtains and making sure the fixtures are as clean as possible.
Excellent 9.2
We checked in late and the staff kindly left our keys out in a lock box and sent us an after hours check in message. We unfortunately locked ourselves out in the early morning and a staff member was able to promptly come from offsite to let us in. Fantastic customer service that was much appreciated. The room was clean and comfortable and the pool nice.
Mediocre 2.4
Nothing like the photos. Rooms could be cleaned better and quite dark. No breakfast as advertised. Noisy staff at all hours night and day. Keys don't work properly. Not recommended especially for a family as the hot water could burn you being too high for safety standards.
Okay 4.4
I didn't see any staff during our 2 night stay. The office was always locked up. There was no shuttle bus or breakfast.
Excellent 10.0
clean room, very attentive host. Great value for money.
Excellent 10.0
Value for money and great for value highly recommended. Our hot water stopped working and they resolved it by giving us another room but decided to just use the bathroom since we were leaving the next day. So over all excellent service and good value.
Good 6.8
You get what you pay for.
Crystal Garden Resort & Restaurant - Cairns
Rated #15
7.4
Good 7.4
Based on 511 reviews
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