Cairns Colonial Club Resort

Poor

Not much had a bad experience

First walked in back sliding door handle fell off and wasn't screwed in properly, stains on carpet, aircon didn't work even had maintenance come and didn't do anything to fix it, front desk didn't transfer us to another room, fridge wouldn't stay cold and the bench and doors were water damaged and the chip board was crumbling off wasn't worth my money and wouldn't recommend stating and didn't get compensation or money back for our poor stay as my partners returning home present

Please improve

I liked the game room and pool.

Sheets had stains in it..wifi reception was very poor inside rooms..

I would recommend to stay elsewhere... This place was disgusting.

There is no way this is a 4-star hotel. My room was disgusting. The rooms was so outdated. The bed were clearly old and sunken in. The minute I pulled back the covers, there was a bug crawling around. I found several more little ants all over the dresser and a large cockroach. There is clearly an infestation problem. The bathrooms were so outdated and had mold in the grout. It took me 10 minutes of being in my room to decide I was leaving and staying somewhere else. It looked nothing like the pictures and was really disappointing.