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Pros: nothing. flight was delayed. i have connecting flight but then the plane left i had to stay in a hotel.

Cons: it could be better if my connecting flight waited for me

Cons: There was a metallic can opener in food Crew does not speak english Toilets really bad

Pros: The washroom maintains its cleanliness. The inflight tv/movie shows is a help especially with long flight.

Cons: Food needs improvement. Could probably offer the same menu with improve taste. The seat is not comfortable, it is somewhat hard.

Cons: No wheel chair service in Shanghai. Bus service to and from the airline is terrible and untimely

Pros: Plane departed on time. There was food service and 2 beverage services.

Cons: long wait to get to our destination gate.

Pros: Crew is so polite!

Cons: No wifi, no individual entertainment screens, no power. TV screens looked like an old VHS tape (static).

Cons: My bags never arrived and haven't been found to date

Pros: Flight over Himalayas was breath-taking!

Cons: Flew from Chengdu to Kathmandu, through Lhasa. Even though it was the same flight, we had to de-plane in Lhasa and go through security both coming off the plane and twice again before re-boarding the same plane, to the same seats. Probably a China / Tibet thing, but we received no explanation from Sichuan. After this uber-security play, we got back on the same plane and sat for almost 2 hours on the tarmac, even though we were the only plane in the airport! Sichuan served us lunch while still on the ground, but I would have preferred an explanation from the crew for the unreasonable delay.

Pros: Good movie selection

Cons: Nothing.

Cons: I will go again

Pros: Crew was great and food was good toom

Cons: Might be out of your control but the turbulence got pretty rough at times and was alot more than any of my flights I've been on.

Pros: Flight was on time. Great service throughout the journey.

Cons: We waited more than 40 mins for baggage.

Pros: Flew business class. Cabin crew was some of the most attentive I have experienced. Food was very good and nicely presented. Pillows could be better, but had two. Same with blankets. One thick and puffy, the other lighter. Nice for temperature regulation.

Cons: First leg lax - Tao delayed almost 3 hours. Fortunately the 2nd leg was delayed 1.5 hours. 3rd leg on this itinerary was also delayed, I could have made the flight, but they gave my seat away. It was a bit of a Charlie Foxtrot rearranging flights and overnighting Hotel. 2.5 hours. A supervisor was needed to sort it all out. We will see if the above was bad circumstances or not. I run the same itinerary in reverse on the way home in a week.

Pros: Crew was friendly

Cons: To many transfers

Pros: No real problems

Cons: Nothing significant

Pros: Great airplane (787 Dreamliner), comfortable seats, lots of meals, free beer and wine. Great ticket price!

Cons: The cabin crew did not really understand english. When I asked something, it was clear that they didn't understand. I had to claim my checked bag and recheck it at every flight segment. No ability to select seats unless it was more than 72 hours before departure.

Cons: Seats, food, entertainment

Cons: Do not ever forget or decide not to book a checked in bag on Air NZ when booking your ticket on line. You have a bag to check at the airport they will not tell you it is $30 or $40 but gouge you for $160au. That is a total rip off and they should be embarrassed to ask for that excessive amount.

Cons: Long lines for security in Auckland, so I barely made the flight to Chicago. There were delays in Chicago due to the weather.

Pros: My first experience in business class

Pros: Friendly crew.

Cons: Airport security was complicated. Had to go through security checks 3 times. Once at the gate (early) had to leave the area and go through security to sit at the gate again.

Pros: Absolutely:$

Pros: The crew was very nice and helpful.

Cons: Terminal 2 in Manila has very few options for dining and gifts. Plane was late in arriving to Terminal 2; apparently had to offload in Terminal 1, then taxi to Terminal 2, then had to be inspected extensively before we could board. Due to late boarding and ~25 wheelchairs, boarding was disorganized.

Pros: Sit is average small

Cons: Food was terrible, need to improve for the food quality

Pros: They serve Baileys. I had a treble and then slept for 8 hours.

Cons: I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food

Pros: The flight crew were helpful and attentive. Directions were clear and the boarding was organized.

Cons: The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me.

Pros: Everything

Cons: Nothing

Pros: The crew were very attentive and the pods are comfortable.

Cons: Why would I have an access to the Cathay Pacific VIP lounge at Gate 65 when my boarding is more than a mile away at Gate 3. There was a VIP lounge at around Gate 4, why was I not given access to that one? As it was I almost missed my flight because of the one mile scramble from the VIP lounge.

Pros: Great flight. Efficient and great service.

Cons: Seats very uncomfortable.. glad it was only a few hours.

Pros: crew amazing seat to tight

Cons: wider seat

Pros: The departure was on time and arrival before time. The comfortable headphone The menu with possibility choose a dish before hand.

Cons: Passport control in San Francisco took a very long time.

Cons: Crew was extremely noisy and not mindful of most of the cabin sleeping. Speaking loudly, joking with one another. Very unprofessional. In some instances woke people up (in economy) and made them put their seat up because someone behind them wanted to eat at 23:20. Not friendly either.

Pros: I made a pleasant flight with the kindness of the flight attendant.

Cons: I made a pleasant flight with the kindness of the flight attendant. However, I missed the connecting flight because the plane was late, and there are so many things that I regret as bleow,1. There was not enough help from the ground. 2. The plane didn't wait for a minute. 3.Unfriendly transfer cou

Pros: Nothing amazing

Cons: Flight was delayed for over an hour ,

Pros: Yes

Pros: Movie selection was good.

Cons: Flight attendants demeanor and customer friendly attitude left much to be desired.

Pros: The crew was great

Cons: Better food options. Back to the way it used to be.

Cons: It was great

Pros: Nothing very bad experience, the staff very nasty !!

Cons: My flight had a big the delay, and they didn't really help us with flight connection they we us hartzell time . Also one is my suitcase did come on time . The seat were very bad for economic class . I WON'T EVER FLIGHT FROM UNITED AIRLINES!!! I ALWAYS TRAVEL THIS MY FRIST TIME USING THIS AIRLINE I WON'T DO IT AGAIN!!!

Pros: The crew was quite nice

Cons: Newark airport terminal C is totally a mess

Cons: PA announcements could have been louder. I also had difficulty understanding when I could hear the English words.

Cons: Flight attendants

Cons: Air on the plane was stuffy

Pros: Flight attendants are so courteous and professional!

Cons: Great flight!

Pros: The crew is always pleasant and friendly. The in-flight entertainment is great and the food is good too.

Cons: The Lufthansa rep at the Rome airport did not try to accommodate me when I asked to change my flight. My daughter was flying on a later flight and in order to travel together I asked if there was any way one of us could switch. Before even looking she said NO, there is no way. I know that it can be

Pros: I'm tall so the suit was somewhat uncomfortable.

Cons: Other than the tight space I have no other complaints.

Pros: On time, clean plane, good service.

Cons: Lack of seating at departure gate, costumer agent at gate was rude about standing early for boarding (see first comment). Food was not my style my wife enjoyed it.

Pros: Crew was courteous and professional. Food was okay. Movie selection really good.

Cons: Wider seats and more leg room.

Pros: Crew was friendly

Cons: Please catch up with the rest of the world and offer vegetarian options for your food. The entertainment did not work at all during the flight so not being able to watch a movie or listen to music during the 4 1/2 hours in flight was very annoying.

Cons: Flight was delayed by 4.5 hours but they did not make any announcements on the PA. In fairness, they provided a meal voucher and partial refund o. The spot.

Pros: It’s hard to complain about the comfort when the price of the flight was so good.

Cons: Audio headphones provided for the inflight TV service were kinda bad and it’s a special plug so regular wired headphones we use in the US don’t work. Not a complaint just an observation

Pros: Room on the plane, layout of the plane, early arrival

Cons: Add CNN news to your tv channels

Cons: Some of the courses in the dinner were excellent like the soup and appetizer. Other items were off, like the entree. Wine selection could improve.

Pros: I was able to rearrange my seating, no surprises with the clear notification of the gate change upon my arrival, and quality of service was spectacular.

Cons: If the crew could have been more diligent with bathroom duties, a less of a surprise could have been noticed upon a visit. Not really their fault, the passengers seemed a bit more messy than expected.

Pros: Sitting in the emergency row.

Cons: More veg. meal options. Please make sure to offer a complete balanced meal, not just a serving of veggies.

Pros: Fast and efficient boarding process. Nice selection of movies.

Cons: Seats (economy) can always be more comfortable.

Cons: More in flight entertainment options.

Cons: There was a metallic can opener in food Crew does not speak english Toilets really bad

Pros: nothing. flight was delayed. i have connecting flight but then the plane left i had to stay in a hotel.

Cons: it could be better if my connecting flight waited for me

Pros: Wonderful seat in first class. Good crew. On time departure and early arrival.

Cons: The food was skimpy and not interesting.

Cons: All my friends complained of back pain, so maybe the chairs be ergonomically friendly

Pros: The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one

Cons: EVERYTHING. food was not good either

Pros: Both check in and in flight crew were very nice and helpful.

Cons: Snack option

Pros: The seat is comfortable and leg space is good for a 6’5 people, and the flight is on scheduled time.

Cons: Food could be better.

Cons: Space between seats - boarding time - food quality

Pros: Everything except the food which is mostly chinese.

Cons: They could add some variety into their menu which is mostly chinese

Pros: The crew was very warm hearted to offer small toys to my 3-yr old niece to comfort him during the flight.

Cons: The meal was a bit disappointed for it is only sandwich with cold chicken meat... not even offer hot food option especially for kids/elderly.

Pros: Flight was what I had expected.

Cons: Yet another delay, so departure as per schedule would have been good.

Pros: slightly more roomy than most carriers

Cons: since it was a Friday during Lent, there could have been non-meat options on the meals. One lunch and one supper offered only chicken and beef both times.

Cons: They have to provide better food.

Pros: Seat hard on older aircraft, needs new cushioning on seat

Pros: Wellington airport is the most accessible and relaxed I’ve used, and the Air New Zealand Check-in process was the easiest I’ve used so far.

Cons: Boarding was chaotic and lack organization. Limited drink selections and should include club soda. Food was bland!

Pros: nothing

Cons: i lost my fly because kayak send me to another page to buy the ticket ant that page was a scam never book whit kayak use expedia

Pros: Crew were very good and good aircraft

Cons: The business lounge is poor at Pudong and so is the food.

Pros: The crew was very nice, but not very professional. Food and comfort in business class was pretty good.

Cons: Departure - there was no gate number shown for long time, but in 15 minutes after the gate number appeared on the list, there was announcement, that gate was going to close. Arriving - it took more than an hour to get out of the plane after we landed. No announces about why and how long...

Pros: Easy and quick boarding

Cons: We sat in the bulk head economy seats for the extra leg room, but instead it was used as a pass through for the flight attendants and for other passengers. This was an older plane and there wasn’t an aisle cross over, very annoying! The chicken pie was scorching hot and no serving utensils.

Pros: Amazing crew. Very attentive and great service. Wonderful flat bed seats

Pros: Nice plane. Crew was great. Seat not bad for economy.

Cons: Only complaint was the 5 or 6 hour delay because of the weather.

Pros: Seats are ok, not super comfortable. Legroom are kinda limited but the monitor screens are great and user friendly.