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|Distance to city centre||1.3 km|
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How friendly the staff was, they were so nice! Also the prices for the spa treatments were very cheap and were amazing! The breakfast was really good. The rooms are huge with a very good view and they are in a very good location.
The bathrooms and the bed sheets could have been cleaner.
Good quality/price. Good breakfast.
Poor parking around
The view was really great.
The staff was friendly but their English was with exception of one person basically nonexistent.
I guess the title says it all. We were “granted” one double bed which in fact were just two singles put together. No flipping way to sleep together as you just fall into creeping hole between the beds. As we entered we found 6 (six!) spiders in the bathroom which, by the way, had mold and I was genuinely afraid to be in. As for breakfast, this has been the worst one I have ever eaten. You only get one fork and one knife - if a waitress takes it from you, whoops! you’re doomed, no more eating. Not like there’s anything to eat anyway. Cold tea and awful coffee. It’s one of those places that make you question your life choices.
The massage therapist, Yuriy, knows his job very well. Guests come back to this ..place.. only because of him. He's good.
2 stars maximum, but for sure not 4! It was one of the most disappointing service experiences we've ever had. 1) Food: during first 4 days of our stay we had rice. Rice for lunch (soup with rice, rice as side dish with meat, sweet rice for the dessert), rice for dinner. 4 days!!, untill I asked the chef maybe we could have something else?.. Food was never diverse and never tasty, there are 3-5 dishes the chef cooks, and nothing else. Maybe because the hotel saves literally on everything, on products as well? 2) Spa treatments are not only similar to all other hotels but are performed by personnel who can't even explain why this or that treatment or procedure is useful/helpful, what actually happens to the body, etc. The personnel work there for a couple of months, so it's a seasonal job, and NO ONE cares about the quality of the services. INCLUDING THE MANAGEMENT. The same guy is a driver, a cleaner and the one who repairs stuff if something is broken (like a door knob which fell off at the first day). 3) We were two guests in double room with full board for 10 days. I left earlier (it was known in advance), so the money paid for full board couldn't be reimbursed in no possible form. The only thing that was done, is that treatments for these remaining days were transferred to the guest who stayed. But that's not what you expect from 4 stars hotel. If you care about your guests, you try to make them satisfied (for them to come back and bring you more money!), at least with free transfer. ZERO LEVEL OF INDIVIDUAL APPROACH. 4) The hotel is quite old and cleaniness is an issue (in spa zone as well). Just look at the pictures 5) Not service-related, but still - the location is suitable only for really sportive people, who aren't afraid of going up and down a very steep hill . It will take you 15 minutes to get down to colonades, and more time to get up the hill, back to the hotel, if you are not super sportive or not that young. It is an...
With a stay at Sanatorium SPA Hotel Panorama in Karlovy Vary, you'll be within a 10-minute walk of Church of St. Mary Magdalene and Market Colonnade. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
based on 285 reviews
Things to Know
- Spacious rooms
- Great view
Policies vary by room type and provider.
FAQs when booking at Sanatorium Spa Hotel Panorama
Where is Sanatorium Spa Hotel Panorama located?
Sanatorium Spa Hotel Panorama is located at Na Vyhlídce 158/20, 1.3 km from the centre of Carlsbad. Mill Colonnade is the closest landmark to Sanatorium Spa Hotel Panorama.
When is check-in time and check-out time at Sanatorium Spa Hotel Panorama?
Check-in time is 2:00 PM and check-out time is 11:00 AM at Sanatorium Spa Hotel Panorama.
Does Sanatorium Spa Hotel Panorama offer free Wi-Fi?
Yes, Sanatorium Spa Hotel Panorama offers free Wi-Fi.
Does Sanatorium Spa Hotel Panorama offer free parking?
No, Sanatorium Spa Hotel Panorama does not offer free parking.
Does Sanatorium Spa Hotel Panorama offer free airport shuttle service?
No, Sanatorium Spa Hotel Panorama does not offer free airport shuttle service.
How far is Sanatorium Spa Hotel Panorama from the airport?
Sanatorium Spa Hotel Panorama is 3.2 km from Carlsbad Karlovy Vary. Sanatorium Spa Hotel Panorama is 99 km from Václav Havel Prague.
Can you bring pets to Sanatorium Spa Hotel Panorama?
No, pets are not allowed at Sanatorium Spa Hotel Panorama.
Does Sanatorium Spa Hotel Panorama have a pool?
No, Sanatorium Spa Hotel Panorama does not have a pool on-site.
Reviews about Sanatorium Spa Hotel Panorama
Most Popular Landmarks
- Mill Colonnade 238 m
- Mary Magdalene Church 240 m
- Mill Colonnade 243 m
- Karlovy Vary Municiple Theater 0.5 km
- Museum of Karlovy Vary 0.6 km
- Diana Lookout Tower 0.8 km
|Carlsbad Karlovy Vary||3.2 km|
|Václav Havel Prague||99 km|
|Carlsbad Karlovy Vary - Tržnice||1.3 km|
|Carlsbad Karlovy Vary||1.6 km|